Please help me troubleshoot why Android Pay isn't working for me. - Google Pixel XL Questions & Answers

I Purchased the Pixel XL Directly from the google store.
It arrived in the mail just a few days ago
it is unrooted
I have not unlocked the bootloader
I am the 1st owner who set it up.
it is totally unaltered except I installed some basic apps like anyone would when they get a new phone.
when I try to add a debit card on the Pixel XL in the Android Pay app, it gives me the error message:
"Android Pay Can't be Used. Google is unable to verify that your device or the software running on it is Android compatible"
This is extremely frustrating, and this is very dissapointing to me, that a brand new Pixel XL, out of the box, after being setup cannot perform such a basic task as adding a debit card, especially since the O.S. is unaltered. and the bootloader has never been tinkered with and it is not rooted.
I called Google customer service but all they can tell me is that the error message is not supposed to come up unless the device is rooted. However my Device is NOT rooted, so what gives? nobody knows anything.
I come here as my last resort..... Will anyone please help me troubleshoot this. I would be most appreciative if anyone could help me troubleshoot this. Please & Thanks.

slickromeo said:
I Purchased the Pixel XL Directly from the google store.
It arrived in the mail just a few days ago
it is unrooted
I have not unlocked the bootloader
I am the 1st owner who set it up.
it is totally unaltered except I installed some basic apps like anyone would when they get a new phone.
when I try to add a debit card on the Pixel XL in the Android Pay app, it gives me the error message:
"Android Pay Can't be Used. Google is unable to verify that your device or the software running on it is Android compatible"
This is extremely frustrating, and this is very dissapointing to me, that a brand new Pixel XL, out of the box, after being setup cannot perform such a basic task as adding a debit card, especially since the O.S. is unaltered. and the bootloader has never been tinkered with and it is not rooted.
I called Google customer service but all they can tell me is that the error message is not supposed to come up unless the device is rooted. However my Device is NOT rooted, so what gives? nobody knows anything.
I come here as my last resort..... Will anyone please help me troubleshoot this. I would be most appreciative if anyone could help me troubleshoot this. Please & Thanks.
Click to expand...
Click to collapse
I didn't have this problem when I was on stock as a Verizon purchased Pixel XL owner.
However,
I am having the same problem since I rooted and unlocked the phone. I am running Verizon Pixel XL, Elements Kernel Version .7, TWRP Alpha 1.
Any help for the OP and myself would be greatly appreciated.

slickromeo said:
I Purchased the Pixel XL Directly from the google store.
It arrived in the mail just a few days ago
it is unrooted
I have not unlocked the bootloader
I am the 1st owner who set it up.
it is totally unaltered except I installed some basic apps like anyone would when they get a new phone.
when I try to add a debit card on the Pixel XL in the Android Pay app, it gives me the error message:
"Android Pay Can't be Used. Google is unable to verify that your device or the software running on it is Android compatible"
This is extremely frustrating, and this is very dissapointing to me, that a brand new Pixel XL, out of the box, after being setup cannot perform such a basic task as adding a debit card, especially since the O.S. is unaltered. and the bootloader has never been tinkered with and it is not rooted.
I called Google customer service but all they can tell me is that the error message is not supposed to come up unless the device is rooted. However my Device is NOT rooted, so what gives? nobody knows anything.
I come here as my last resort..... Will anyone please help me troubleshoot this. I would be most appreciative if anyone could help me troubleshoot this. Please & Thanks.
Click to expand...
Click to collapse
Honestly, try a factory reset.
---------- Post added at 09:40 PM ---------- Previous post was at 09:38 PM ----------
fsuagentsmith said:
I didn't have this problem when I was on stock as a Verizon purchased Pixel XL owner.
However,
I am having the same problem since I rooted and unlocked the phone. I am running Verizon Pixel XL, Elements Kernel Version .7, TWRP Alpha 1.
Any help for the OP and myself would be greatly appreciated.
Click to expand...
Click to collapse
It's not going to work for you because SafetyNet sees you have an unlocked bootloader and non stock software.

Did u install all the Updates you got?

slickromeo said:
I Purchased the Pixel XL Directly from the google store.
It arrived in the mail just a few days ago
it is unrooted
I have not unlocked the bootloader
I am the 1st owner who set it up.
it is totally unaltered except I installed some basic apps like anyone would when they get a new phone.
when I try to add a debit card on the Pixel XL in the Android Pay app, it gives me the error message:
"Android Pay Can't be Used. Google is unable to verify that your device or the software running on it is Android compatible"
This is extremely frustrating, and this is very dissapointing to me, that a brand new Pixel XL, out of the box, after being setup cannot perform such a basic task as adding a debit card, especially since the O.S. is unaltered. and the bootloader has never been tinkered with and it is not rooted.
I called Google customer service but all they can tell me is that the error message is not supposed to come up unless the device is rooted. However my Device is NOT rooted, so what gives? nobody knows anything.
I come here as my last resort..... Will anyone please help me troubleshoot this. I would be most appreciative if anyone could help me troubleshoot this. Please & Thanks.
Click to expand...
Click to collapse
Edited duh missed bought from google part lol.
I would take screenshots showing bootloader is locked and tell google you have proof. Say if they dont want to fix this issue your going to file a chargeback with your credit card company that will change their tune right there.

I installed the OTA update for the November security updates (see attached image)
So you think the November security update messed it up??

I am seriously considering a factory data reset but I'd like to see if anyone has any other alternatives first that I might try

If you temp disable root, does it work then?
Anyone try Magisk, or is that not advisable with the pixel?
Thanks
fsuagentsmith said:
I didn't have this problem when I was on stock as a Verizon purchased Pixel XL owner.
However,
I am having the same problem since I rooted and unlocked the phone. I am running Verizon Pixel XL, Elements Kernel Version .7, TWRP Alpha 1.
Any help for the OP and myself would be greatly appreciated.
Click to expand...
Click to collapse

I spoke to Google Customer service again, i once again repeatedly told them that I have never been rooted, the bootloader had never been tinkered with......... They finally escalated me and asked me to submit a bug report. So i'm following the bug report steps now........ However I am still very frustrated and just want this to work........ If anyone else has any other troubleshooting steps for me, please share with me. I have multiple google accounts on my phone just in case that makes any difference, but I dont think it should make a difference.

death2all110 said:
Honestly, try a factory reset.
---------- Post added at 09:40 PM ---------- Previous post was at 09:38 PM ----------
It's not going to work for you because SafetyNet sees you have an unlocked bootloader and non stock software.
Click to expand...
Click to collapse
I figured that was the cause, looks like a work around will have to be developed.

slickromeo said:
I spoke to Google Customer service again, i once again repeatedly told them that I have never been rooted, the bootloader had never been tinkered with......... They finally escalated me and asked me to submit a bug report. So i'm following the bug report steps now........ However I am still very frustrated and just want this to work........ If anyone else has any other troubleshooting steps for me, please share with me. I have multiple google accounts on my phone just in case that makes any difference, but I dont think it should make a difference.
Click to expand...
Click to collapse
Did you try a factory reset?

I haven't tried a factory reset because I was hoping to resolve the issue without needing to factory reset.... I already submitted the bug report to Google, how long do you think it'll take them to respond with a solution for me? Or do you think a factory reset is worth it just to save the time and the wait....?

death2all110 said:
Did you try a factory reset?
Click to expand...
Click to collapse
I gave up the waiting game and Finally decided to do a Factory Data Reset to see if that would fix it....
It did not work. I get the exact same error message from a fresh factory reset.... the only apps that updated were the ones that always update after a factory reset.... This time i made sure to only add 1 of my google accounts when setting up the device.... After the stock apps all updated themselves, and play services updated itself. I still got the same error message......... on a freshly reset unmodified, unrooted, stock Pixel XL with a bootloader that has never been tinkered with !!!
I am majorly dissapointed !
I'm issuing a $20 Cash REWARD payable through Paypal or Google Wallet to whichever person helps me troubleshoot this to my satisfaction (I'll be satisfied when I get the app to work the way it's supposed to work i.e. I can add a debit card)
Does anyone have any further ideas of things that I should do ?????
or is my only remedy, to sit and wait for Google's Bug report to make the rounds and they get back to me :crying:

I'm continuing to research and I stumbled upon someone else with my issue https://www.reddit.com/r/Nexus6P/comments/41sl7x/android_pay_cannot_be_used_google_is_unable_to/
However, they changed the DPI, and I did not.... so it still doesn't explain why this is happening to me.
I installed one of the apps one of the commentators suggested to check compatibility with SafetyNet
so I installed this one https://play.google.com/store/apps/details?id=com.scottyab.safetynet.sample&hl=en
and when I installed it and run the app, the SafetyNet check app tells me an error (See Screenshot)
Which leads me to another question.......... How in the world is it possible for SafetyNet error for AndroidPay in a fully stock, unaltered, unmodified, unrooted (bootloader never unlocked) Pixel XL ?????

Have you booted into the bootloader menu just to check the bootloader isn't unlocked for some reason?
Sent from my Pixel XL using Tapatalk

DaveHTC200 said:
Have you booted into the bootloader menu just to check the bootloader isn't unlocked for some reason?
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
When I shut down my phone
and press and hold PWR+VOLDOWN until it boots up
here is the text I see:
BL: 8996-012001-1608281716
Baseband: 8996-012511-1610221116
Product/Variant: marlin-US-PVT
Serial Number: HT6AE0201507
CPU: MSM8996SG-AB 0X10001
UFS: 128GB Toshiba
DRAM: 4096MB Hynix LPDDR4
Boot-slot: b
Console: DISABLED
Device is LOCKED
so, I assume that were it says "Device is LOCKED" that means the bootloader is locked, am I right?
I clicked Restart Bootloader to see if that would solve anything............

slickromeo said:
When I shut down my phone
and press and hold PWR+VOLDOWN until it boots up
here is the text I see:
BL: 8996-012001-1608281716
Baseband: 8996-012511-1610221116
Product/Variant: marlin-US-PVT
Serial Number: HT6AE0201507
CPU: MSM8996SG-AB 0X10001
UFS: 128GB Toshiba
DRAM: 4096MB Hynix LPDDR4
Boot-slot: b
Console: DISABLED
Device is LOCKED
so, I assume that were it says "Device is LOCKED" that means the bootloader is locked, am I right?
Click to expand...
Click to collapse
That's correct!! OK so it's not the bootloader that's causing it! Do you have a figure in the display settings under the "display size"? Or just small etc
Sent from my Pixel XL using Tapatalk

DaveHTC200 said:
That's correct!! OK so it's not the bootloader that's causing it! Do you have a figure in the display settings under the "display size"? Or just small etc
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
inside android settings, in the Display menu, i find a setting called "Display size" and it is set to 'Default'

I should mention I clicked "Restart Bootloader" previously when you told me to boot directly to the bootloader, just to see if that did anything. and I just wanted to confirm with you that It did not affect anything, I am still getting the same error.

slickromeo said:
I should mention I clicked "Restart Bootloader" previously when you told me to boot directly to the bootloader, just to see if that did anything. and I just wanted to confirm with you that It did not affect anything, I am still getting the same error.
Click to expand...
Click to collapse
That won't make a difference, you can't unlock it direct from the phone.
Have you tried to clear data and force close the android pay app?
Sent from my Pixel XL using Tapatalk

Related

Device State - locked

I know there are other threads regarding this but those included someone having TWRP already flashed and in this case I do not.
I sadly took a chance and bought a Nexus 5X off someone on Kijiji and it looks like I got got scammed.
I've own other Nexus phones in the past but was unaware of the OEM Lock on the latest devices and it is in a locked state and I do not know the google account to unlock it (as it wasn't my phone prior to this)
None of the fastboot/adb commands work as it is locked.
I just wanted to know if there was any other way I could fix this or if I have brick on my hands here. Any assistance would be amazing as this would mean I just blew my money away.
N
sniperIT said:
I know there are other threads regarding this but those included someone having TWRP already flashed and in this case I do not.
I sadly took a chance and bought a Nexus 5X off someone on Kijiji and it looks like I got got scammed.
I've own other Nexus phones in the past but was unaware of the OEM Lock on the latest devices and it is in a locked state and I do not know the google account to unlock it (as it wasn't my phone prior to this)
None of the fastboot/adb commands work as it is locked.
I just wanted to know if there was any other way I could fix this or if I have brick on my hands here. Any assistance would be amazing as this would mean I just blew my money away.
N
Click to expand...
Click to collapse
So you purchased a 5X that wasn't factory reset? Have you tried asking the previous owner for assistance? They might be able to remotely wipe the phone using Android Device Manager.
metpage said:
So you purchased a 5X that wasn't factory reset? Have you tried asking the previous owner for assistance? They might be able to remotely wipe the phone using Android Device Manager.
Click to expand...
Click to collapse
It was reset and required login of the previous account to unlock it. Unfortunately, the previous owner is nowhere to be found...
The build number is MHC19J and I've been told that I am screwed to unlock it.
Nick
sniperIT said:
It was reset and required login of the previous account to unlock it. Unfortunately, the previous owner is nowhere to be found...
The build number is MHC19J and I've been told that I am screwed to unlock it.
Nick
Click to expand...
Click to collapse
I would try and get your money back, chances are you could have brought a stolen phone.
Darke5tShad0w said:
I would try and get your money back, chances are you could have brought a stolen phone.
Click to expand...
Click to collapse
Sadly you may be right, but like any good thief he seems to be unreachable, so I unfortunately can't get the money back. I have checked the IMEI and it is clean so i should be able to activate it.
I just need a way to bypass the FRP (Factory Reset Protection). I've seen posts on this on XDA but they are for patches up to the March 1st Patch. I build I have is the March Patch and I can't seem to find any workarounds for this patch level.
In the event that someone has found a way please let me know as it would save me a lot of grief.
Thank you for your responses.
N
sniperIT said:
Sadly you may be right, but like any good thief he seems to be unreachable, so I unfortunately can't get the money back. I have checked the IMEI and it is clean so i should be able to activate it.
I just need a way to bypass the FRP (Factory Reset Protection). I've seen posts on this on XDA but they are for patches up to the March 1st Patch. I build I have is the March Patch and I can't seem to find any workarounds for this patch level.
In the event that someone has found a way please let me know as it would save me a lot of grief.
Thank you for your responses.
N
Click to expand...
Click to collapse
I don't know if will help, but the N preview may not include or may reset FRP. Usually OTAs only include the changed files but since the N preview was bricking locked phones, Google released full OTAs that contained everything. You could try flashing it with ADB while in the stock recovery.
Sent from my Nexus 5X using Tapatalk
PiousInquisitor said:
I don't know if will help, but the N preview may not include or may reset FRP. Usually OTAs only include the changed files but since the N preview was bricking locked phones, Google released full OTAs that contained everything. You could try flashing it with ADB while in the stock recovery.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I was thinking the same thing but I don't want to make the situation worse than it already is. I have seen vids from RootJunky showing that the N preview is bypassable and it can be done with a reset.
Will the OTA wipe all the data on the device?
Just to be clear are these the OTA's you are referring too? http://developer.android.com/preview/download-ota.html
Thank you for your advice.
N
sniperIT said:
I was thinking the same thing but I don't want to make the situation worse than it already is. I have seen vids from RootJunky showing that the N preview is bypassable and it can be done with a reset.
Will the OTA wipe all the data on the device?
Just to be clear are these the OTA's you are referring too? http://developer.android.com/preview/download-ota.html
Thank you for your advice.
N
Click to expand...
Click to collapse
Those are the files. That is what I would do.
Sent from my Nexus 5X using Tapatalk
PiousInquisitor said:
Those are the files. That is what I would do.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Ok thank you very much I am in the process, will update once it is complete.
N
sniperIT said:
Ok thank you very much I am in the process, will update once it is complete.
N
Click to expand...
Click to collapse
Looks like it is still a no go. The FRP seems to still be in place and the reset idea didn't work.
I may need to see if i can get this phone completely blanked.
N
sniperIT said:
Looks like it is still a no go. The FRP seems to still be in place and the reset idea didn't work.
I may need to see if i can get this phone completely blanked.
N
Click to expand...
Click to collapse
I've got on last idea. Is it a 32 gig model?
Sent from my Nexus 5X using Tapatalk
PiousInquisitor said:
I've got on last idea. Is it a 32 gig model?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
16GB unfortunately.
sniperIT said:
16GB unfortunately.
Click to expand...
Click to collapse
Bummer. I was going to suggest THIS. But there isnt a 16 TOT file.
So you were able to successfully flash N from the stock recovery? And you simply couldnt get past the login screen? FRP is a *****. I had no idea what it was when I sold my Moto X Pure Edition last year. I ended up giving the guy I sold it to my password so he could unlock it. That was after about a day of searching for a workaround. Then my sis bought a G4 and when it arrived it was locked with FRP. We ended up finding a tool to wipe it out. Such a pain. Lol. Good luck finding a solution. Let us know if you get it working some other way.
---------- Post added at 10:41 PM ---------- Previous post was at 10:30 PM ----------
sniperIT said:
16GB unfortunately.
Click to expand...
Click to collapse
Have you tried this? EDIT: Looks like its been patched already...
https://www.youtube.com/watch?v=ocC7ruFCqOI
PiousInquisitor said:
Bummer. I was going to suggest THIS. But there isnt a 16 TOT file.
So you were able to successfully flash N from the stock recovery? And you simply couldnt get past the login screen? FRP is a *****. I had no idea what it was when I sold my Moto X Pure Edition last year. I ended up giving the guy I sold it to my password so he could unlock it. That was after about a day of searching for a workaround. Then my sis bought a G4 and when it arrived it was locked with FRP. We ended up finding a tool to wipe it out. Such a pain. Lol. Good luck finding a solution. Let us know if you get it working some other way.
---------- Post added at 10:41 PM ---------- Previous post was at 10:30 PM ----------
Have you tried this? EDIT: Looks like its been patched already...
https://www.youtube.com/watch?v=ocC7ruFCqOI
Click to expand...
Click to collapse
Man is it ever. The last thing I was thinking was that they say there is a 72 hour lock on this and I only first started the phone on Sat night. maybe I need to wait until tomorrow and see what happens.
I will check out the Youtube video.
Thank you for all your help once again.
N
sniperIT said:
Man is it ever. The last thing I was thinking was that they say there is a 72 hour lock on this and I only first started the phone on Sat night. maybe I need to wait until tomorrow and see what happens.
I will check out the Youtube video.
Thank you for all your help once again.
N
Click to expand...
Click to collapse
So were you able to reset the phone on N, like in the rootjunky video?
https://www.youtube.com/watch?v=nOymYg3lswI
PiousInquisitor said:
So were you able to reset the phone on N, like in the rootjunky video?
https://www.youtube.com/watch?v=nOymYg3lswI
Click to expand...
Click to collapse
I unfortunately don't have a sim to test with. The one in my current is a micro not a nano. I am going to contact a repair store tomorrow to see if they can assist and I will try it out.
Sorry yes I did exactly as he suggested and it didn't work.
It gives me the option during setup to setup like it was a new phone but then as soon as I connect to my WiFi it performs a check and states the same reset message.
Which is why I might be thinking that it is the 72 hour lock on and maybe it will go away once it is complete.
N
sniperIT said:
I unfortunately don't have a sim to test with. The one in my current is a micro not a nano. I am going to contact a repair store tomorrow to see if they can assist and I will try it out.
Sorry yes I did exactly as he suggested and it didn't work.
It gives me the option during setup to setup like it was a new phone but then as soon as I connect to my WiFi it performs a check and states the same reset message.
Which is why I might be thinking that it is the 72 hour lock on and maybe it will go away once it is complete.
N
Click to expand...
Click to collapse
I would try it again. If you factory reset from within android, it should disable FRP, including the need to wait 72 hrs.
I wouldn't bother with the repair shop. The latest and greatest info is going to be on the internet and probably from rootjunky.
PiousInquisitor said:
I would try it again. If you factory reset from within android, it should disable FRP, including the need to wait 72 hrs.
I wouldn't bother with the repair shop. The latest and greatest info is going to be on the internet and probably from rootjunky.
Click to expand...
Click to collapse
I tried several times with no luck.
It just seems like once it phones home to Google it blocks me.
I'm going to try to contact rootjunky directly
sniperIT said:
I tried several times with no luck.
It just seems like once it phones home to Google it blocks me.
I'm going to try to contact rootjunky directly
Click to expand...
Click to collapse
Bummer. Im out of ideas.
What message do you exactly get when trying to execute something via fastboot?

Unlocked & Rooted on OPP3 (Android Pay working)

Just need to know if this is possible and if so what steps to take
Sent from my Pixel XL using Tapatalk
FUZER384 said:
Just need to know if this is possible and if so what steps to take
Click to expand...
Click to collapse
On beta O? I was rooted on beta but I had supersu so Android pay didn't work, but the steps were the same as any other firmware
sakumaxp said:
On beta O? I was rooted on beta but I had supersu so Android pay didn't work, but the steps were the same as any other firmware
Click to expand...
Click to collapse
Yeah Android Pay is a must for me, from researching it it seems like it's possible with Magisk and having 7.1.2 on another slot. I just can't put the right steps together for some reason
Sent from my Pixel XL using Tapatalk
FUZER384 said:
Yeah Android Pay is a must for me, from researching it it seems like it's possible with Magisk and having 7.1.2 on another slot. I just can't put the right steps together for some reason
Click to expand...
Click to collapse
I highly doubt that is possible since you need rc2 to flash magisk and it won't flash if one of your slots has an Android O boot.IMG.
pcriz said:
I highly doubt that is possible since you need rc2 to flash magisk and it won't flash if one of your slots has an Android O boot.IMG.
Click to expand...
Click to collapse
I have RC2 TWRP working fine on mine, problem is I locked my BL as a troubleshooting step and now VZW disabled the OEM unlocking toggle. This is balsy since I have a Google Play Pixel that I'm using on their network. Oh well I might end up just finding a way to buy another GP Pixel since VZW will never loosen their grip on our bootloaders
FUZER384 said:
I have RC2 TWRP working fine on mine, problem is I locked my BL as a troubleshooting step and now VZW disabled the OEM unlocking toggle. This is balsy since I have a Google Play Pixel that I'm using on their network. Oh well I might end up just finding a way to buy another GP Pixel since VZW will never loosen their grip on our bootloaders
Click to expand...
Click to collapse
Could be worse. You couldve bricked it locking your boot loader with modifications...
pcriz said:
Could be worse. You couldve bricked it locking your boot loader with modifications...
Click to expand...
Click to collapse
True
Sent from my Pixel XL using Tapatalk
FUZER384 said:
True
Click to expand...
Click to collapse
Whatever else you might say about the Pixel and how much harder it is to flash on this phone than others it seems to be virtual impossible to hard brick this phone. Any other phone I've ever used you would be screwed now. It sucks that Verizon locked your bootloader even though you have a Google Phone but if you have any flashing experience at all you should have known not to lock your bootloader when you weren't running full stock because on any other phone I know of that would result in an automatic bootloop. You might want to report to Pixel Support that you are having a problem with your phone--overheating and poor battery life are the two most common ones. They will RMA your phone and send you another Google version if that was what you originally bought--you just need to enable OEM unlocking before you accept any updates from Verizon. If you did a factory reset before returning the phone you might end up back on full stock or boot looping the phone--neither of which would really be bad in your case.
jhs39 said:
Whatever else you might say about the Pixel and how much harder it is to flash on this phone than others it seems to be virtual impossible to hard brick this phone. Any other phone I've ever used you would be screwed now. It sucks that Verizon locked your bootloader even though you have a Google Phone but if you have any flashing experience at all you should have known not to lock your bootloader when you weren't running full stock because on any other phone I know of that would result in an automatic bootloop. You might want to report to Pixel Support that you are having a problem with your phone--overheating and poor battery life are the two most common ones. They will RMA your phone and send you another Google version if that was what you originally bought--you just need to enable OEM unlocking before you accept any updates from Verizon. If you did a factory reset before returning the phone you might end up back on full stock or boot looping the phone--neither of which would really be bad in your case.
Click to expand...
Click to collapse
I locked my bootloader ON stock dp3 thinking because I have a GPE it wouldn't matter. For God's sake I got the package from the Google preview site, had nothing to do with Verizon. Big red must've worked something out with Google to allow them to lock the toggle by IMEI. I had not read this in all my research trying to root on dp3
Sent from my Pixel XL using Tapatalk
jhs39 said:
Whatever else you might say about the Pixel and how much harder it is to flash on this phone than others it seems to be virtual impossible to hard brick this phone. Any other phone I've ever used you would be screwed now. It sucks that Verizon locked your bootloader even though you have a Google Phone but if you have any flashing experience at all you should have known not to lock your bootloader when you weren't running full stock because on any other phone I know of that would result in an automatic bootloop. You might want to report to Pixel Support that you are having a problem with your phone--overheating and poor battery life are the two most common ones. They will RMA your phone and send you another Google version if that was what you originally bought--you just need to enable OEM unlocking before you accept any updates from Verizon. If you did a factory reset before returning the phone you might end up back on full stock or boot looping the phone--neither of which would really be bad in your case.
Click to expand...
Click to collapse
Isn't kind of against the rules to suggest users make false reports to return device?
Not to mention what it makes the user look like if they boot up the device and see what is running on it.
Smart thing to do first would be to side load an ota, or attempt to.
Inform them you purchased the one you purchased because you could unlock and youre not happy with the condition of the device.
This narrative may be helpful because it puts op down a path that may get him a true GPE device.
Seems that I have just the opposite with you. I deadly want my XL 8.0 OPP3 to be UNLOCKED......
Has anyone released a modified stock kernel for O Preview that bypasses unlocked bootloader checks? I don't care about root but I like my bootloader unlocked, still want Netflix and Android Pay though.

Skipsoft unable to unlock my bootloader? Trying to root

Hey, trying to use skipsoft to unlock my bootloader, install twrp, etc. I select the unlock bootloader option, it reboots to fastboot, notes that the bootloader is locked, but then says bootloader already unlocked no data will be wiped rebooting to android. What can I try to get around this? Thanks
GunnermanBill said:
Hey, trying to use skipsoft to unlock my bootloader, install twrp, etc. I select the unlock bootloader option, it reboots to fastboot, notes that the bootloader is locked, but then says bootloader already unlocked no data will be wiped rebooting to android. What can I try to get around this? Thanks
Click to expand...
Click to collapse
Which phone variant do you have? What is the status of the "Allow OEM Unlocking toggle" under Developer Settings? That has to be toggled on first. It should be clearly "on" and not greyed out. If you have the 2XL, you can run the IMEI through this link to verify the variant you have. Under Buyer Name It should say "Google_Open_64GB" or similar.
v12xke said:
Which phone variant do you have? What is the status of the "Allow OEM Unlocking toggle" under Developer Settings? That has to be toggled on first. It should be clearly "on" and not greyed out. If you have the 2XL, you can run the IMEI through this link to verify the variant you have. Under Buyer Name It should say "Google_Open_64GB" or similar.
Click to expand...
Click to collapse
variant is GOOGLE_VRZ_128G
Allow Oem Unlocking Toggle is greyed out for some reason.
GunnermanBill said:
variant is GOOGLE_VRZ_128G
Allow Oem Unlocking Toggle is greyed out for some reason.
Click to expand...
Click to collapse
Well unfortunately there is your reason. Your bootloader cannot be unlocked because your variant is Verizon. Verizon's are bootloader locked and this cannot be overcome. As such you will not be able to flash a custom recovery, flash full Google factory images, or root the phone.
v12xke said:
Well unfortunately there is your reason. Your bootloader cannot be unlocked because your variant is Verizon. Verizon's are bootloader locked and this cannot be overcome. As such you will not be able to flash a custom recovery, flash full Google factory images, or root the phone.
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Click to collapse
Well that's new as far as google phones go
GunnermanBill said:
Well that's new as far as google phones go
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Click to collapse
Sorry to say but it's not new for Verizon variants of Pixel or Nexus (or almost any other phone Verizon sells with very few exceptions). Verizon refuses to allow their users to unlock their own bootloader- including Google phones. Your Verizon phone is bootloader-locked and there is nothing you can do about it. Verizon phones are sometimes sold at deep discounts with the hook of a multi-year service agreement. Have you ever heard the term "The Red Devil" used for Verizon? It's not new either. Sorry to bring you the bad news, but it is true. There are many threads here on XDA which will confirm this. Best of luck.
v12xke said:
Sorry to say but it's not new for Verizon variants of Pixel or Nexus (or almost any other phone Verizon sells with very few exceptions). Verizon refuses to allow their users to unlock their own bootloader- including Google phones. Your Verizon phone is bootloader-locked and there is nothing you can do about it. Verizon phones are sometimes sold at deep discounts with the hook of a multi-year service agreement. Have you ever heard the term "The Red Devil" used for Verizon? It's not new either. Sorry to bring you the bad news, but it is true. There are many threads here on XDA which will confirm this. Best of luck.
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Click to collapse
It's no big deal, my gf took the upgrade to Pie and hates it and I was just gonna root mine before it started prompting me. Someone will get it unlocked in a year or something like always. As far as I can tell the pixel line is the first that Verizon did this with, we had Galaxy Nexus' a long time ago and those weren't locked.
GunnermanBill said:
It's no big deal, my gf took the upgrade to Pie and hates it and I was just gonna root mine before it started prompting me. Someone will get it unlocked in a year or something like always. As far as I can tell the pixel line is the first that Verizon did this with, we had Galaxy Nexus' a long time ago and those weren't locked.
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Click to collapse
Verizon users have been hoping for an unlock method since the 2XL's release.
Look at this thread for more information on that.
xunholyx said:
Verizon users have been hoping for an unlock method since the 2XL's release.
Look at this thread for more information on that.
Click to expand...
Click to collapse
i mean it only happened for the regular pixels in 2016. I'm in no rush, like i said NBD
I'm also trying to relock, just used your link. I'm on the google version running android p. I unlocked a long time ago, but never ended up doing anything with it. I have an RMA coming and the option is grayed out and wugs is failing ... .. Thought about trying to downgrade to O and trying my luck on "android o"
kickenwing13 said:
I'm also trying to relock, just used your link. I'm on the google version running android p. I unlocked a long time ago, but never ended up doing anything with it. I have an RMA coming and the option is grayed out and wugs is failing ... .. Thought about trying to downgrade to O and trying my luck on "android o"
Click to expand...
Click to collapse
You may not have unlocked critical. There are two separate commands. Anyway, since your RMA is on the way just wait until it arrives, update it to Pie and then do a data transfer for all your settings/data. Once your new phone is set up, just do a FDR before sending it back. You do NOT need to relock the phone. They do not care. Just FDR to wipe your personal data off the phone. Lastly, you want to de-register or remove that old phone from your Google account before sending it back. Best of luck.
v12xke said:
You may not have unlocked critical. There are two separate commands. Anyway, since your RMA is on the way just wait until it arrives, update it to Pie and then do a data transfer for all your settings/data. Once your new phone is set up, just do a FDR before sending it back. You do NOT need to relock the phone. They do not care. Just FDR to wipe your personal data off the phone. Lastly, you want to de-register or remove that old phone from your Google account before sending it back. Best of luck.
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Click to collapse
Thank you so much dude. I know you're right . I used the toolkit and nothing after unlocking ever worked and I'm assuming it's because of that .... I've been telling myself I need to learn it the old fashioned way but have never been able to properly install adb and all that stuff..
kickenwing13 said:
Thank you so much dude. I know you're right . I used the toolkit and nothing after unlocking ever worked and I'm assuming it's because of that .... I've been telling myself I need to learn it the old fashioned way but have never been able to properly install adb and all that stuff..
Click to expand...
Click to collapse
I would encourage you to just "install" adb/fastboot. It is literally opening a zip file and extracting everything into a new folder. Then adding that folder to your path statement (Windows) means you can use the command from anywhere. For example I created a folder c:\adb and just dumped the files in there. I see you already have opened the flash-all.bat script and are poking around ... so in the beginning you can just cut and paste those commands if you want to do things manually -or- just run the script. You can always get the latest standalone binaries direct from Google. Ditch the toolkits and you will be glad you did. It is just not that hard, and you will know how to get yourself out of a jam later. :good:
I DID IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It was cake. Thanks for the awesome directions. I just opened up through cmd insead of your second step, but dude! clutch . I relocked it.. took 2 seconds once my buddy helped me tpye my first command. But thank you again! Now debating getting more into it. This is the first phone i haven't installed a custom ROM on because the unlock and root stuff absolutely failed...

Google Pay on unlocked bootloader phone?

I unlocked my bootloader yesterday and all seemed good. Today I went to add my credit cards to Google Pay and no joy. I received a message that says "this phone is rooted or otherwise altered and Goole pay cannot be setup".
Anybody else experience this? Is this due to the Titan M chip? I appreciate any insight.
Cheers,
B.D.
BostonDan said:
I unlocked my bootloader yesterday and all seemed good. Today I went to add my credit cards to Google Pay and no joy. I received a message that says "this phone is rooted or otherwise altered and Goole pay cannot be setup".
Anybody else experience this? Is this due to the Titan M chip? I appreciate any insight.
Cheers,
B.D.
Click to expand...
Click to collapse
Need magisk for this to work. Otherwise you'd have to relock as far as I know.
theycallmerayj said:
Need magisk for this to work. Otherwise you'd have to relock as far as I know.
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Click to collapse
Got it. Guess I was spoiled by Magisk on my last phone. Ok, patiently waiting...
Thanks.
Cheers,
B.D.

Google pay not working.

Magisk says that my device is secure, but Google pay is not working. The payment method works when I am ordering from the Google play store. It is just my debit card. Any ideas?
upperbladez said:
Magisk says that my device is secure, but Google pay is not working. The payment method works when I am ordering from the Google play store. It is just my debit card. Any ideas?
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Click to collapse
I had the same issue and someone replied and said that the newest version of Google play services can detect unlocked bootloader. It works if you rollback to an older version but it may just be easier to wait until they update Magisk.
Here is a link with more info.
https://forum.xda-developers.com/ap...magisk-discussion-t3906703/page2#post79044917
upperbladez said:
Magisk says that my device is secure, but Google pay is not working. The payment method works when I am ordering from the Google play store. It is just my debit card. Any ideas?
Click to expand...
Click to collapse
This was an issue on the stable release, so I switch to canary. As far as I know now, it should be resolved on stable with a wipe of data from google Pay but see this thread for more info - https://forum.xda-developers.com/apps/magisk/discussion-google-pay-magisk-discussion-t3906703
upperbladez said:
Magisk says that my device is secure, but Google pay is not working. The payment method works when I am ordering from the Google play store. It is just my debit card. Any ideas?
Click to expand...
Click to collapse
Custom or stock rom? What kernel?
I am on HavocOS with Kirisakura kernel. Google pay working fine with latest update for me. I have seen other people discussing non-working google pay, and switching to a different kernel solved it for them.
suhridkhan said:
Custom or stock rom? What kernel?
I am on HavocOS with Kirisakura kernel. Google pay working fine with latest update for me. I have seen other people discussing non-working google pay, and switching to a different kernel solved it for them.
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Click to collapse
Havoc as well, am and was on the same Kirishakura kernal as well so I dont think its kernel related.
Remove all cards. Clear storage for Google pay and Google services. Then add cards again.
shortyboy said:
Remove all cards. Clear storage for Google pay and Google services. Then add cards again.
Click to expand...
Click to collapse
What happens if you don't remove your cards and just clear storage for Google Pay and Google Services? It said it can't remove my card because it's associated with a service or subscription, likely from financing my p2xl through Google. Any other work around to get Google pay working?
fortillian said:
What happens if you don't remove your cards and just clear storage for Google Pay and Google Services? It said it can't remove my card because it's associated with a service or subscription, likely from financing my p2xl through Google. Any other work around to get Google pay working?
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Click to collapse
This happens to me too.
I updated magisk. Still isn't working. Anyone else?
Ehm I have advice because I had this problem either. Just lock bootloader and it will work. But be carefull, if you have custom recovery than there is chance to brick device.
Still ongoing with no permanent solution yet. Its likely going to take an update to Magisk to fix.
All of the workarounds are temporary for a few days before things are detected again.
Relostyt said:
Ehm I have advice because I had this problem either. Just lock bootloader and it will work. But be carefull, if you have custom recovery than there is chance to brick device.
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Click to collapse
thats what google wants you to do when they soft brick your phone with an update and you cant reflash it and you have to pay $$$$$$$$ to fix something you could do for free the allow unlocking option was the worst thing that has happened to android at least before this was around you could recover phone but lose data but now os bricked and cant read state of toggle rip your phone!!! so no im not re locking my bootloader to have android pay work i want it to work but not bad enough to risk my phones safety
billycar11 said:
thats what google wants you to do when they soft brick your phone with an update and you cant reflash it and you have to pay $$$$$$$$ to fix something you could do for free the allow unlocking option was the worst thing that has happened to android at least before this was around you could recover phone but lose data but now os bricked and cant read state of toggle rip your phone!!! so no im not re locking my bootloader to have android pay work i want it to work but not bad enough to risk my phones safety
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Click to collapse
Yeah...I don't think I'd do this one.
Itachisasuke said:
Still ongoing with no permanent solution yet. Its likely going to take an update to Magisk to fix.
All of the workarounds are temporary for a few days before things are detected again.
Click to expand...
Click to collapse
Is that the thread to watch where the fix will be announced?
billycar11 said:
thats what google wants you to do when they soft brick your phone with an update and you cant reflash it and you have to pay $$$$$$$$ to fix something you could do for free the allow unlocking option was the worst thing that has happened to android at least before this was around you could recover phone but lose data but now os bricked and cant read state of toggle rip your phone!!! so no im not re locking my bootloader to have android pay work i want it to work but not bad enough to risk my phones safety
Click to expand...
Click to collapse
upperbladez said:
Yeah...I don't think I'd do this one.
Click to expand...
Click to collapse
Just a heads up guys I've actually relocked and locked my bootloader multiple times maybe 4/5 times in the past month and never experienced no hard it soft bricks always went smoothly as long as you follow the instructions. Now I'm thinking of relocking again because Google pay is actually more important to me than root but if there's an update coming to fix Google pay them I'll wait.
sharpz811 said:
Just a heads up guys I've actually relocked and locked my bootloader multiple times maybe 4/5 times in the past month and never experienced no hard it soft bricks always went smoothly as long as you follow the instructions. Now I'm thinking of relocking again because Google pay is actually more important to me than root but if there's an update coming to fix Google pay them I'll wait.
Click to expand...
Click to collapse
yes your phone wont brick from re locking the problem comes down the line for an update or something like that i have unlocked and relocked bootloaders many times too but what happens when your phone soft bricks months later after an update and it can only get to fastboot and it cant be unlocked because the phone can read the state of the togggle in the os if unlocking is allowed rip phone
billycar11 said:
yes your phone wont brick from re locking the problem comes down the line for an update or something like that i have unlocked and relocked bootloaders many times too but what happens when your phone soft bricks months later after an update and it can only get to fastboot and it cant be unlocked because the phone can read the state of the togggle in the os if unlocking is allowed rip phone
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Click to collapse
Bruh just when i thought i was finally getting the hang of understanding this pixel. My 6p was so much easier to work with lol. So basically what you saying is that it's best to keep bootloader unlocked to prevent any possible bricks later down the road?
sharpz811 said:
Bruh just when i thought i was finally getting the hang of understanding this pixel. My 6p was so much easier to work with lol. So basically what you saying is that it's best to keep bootloader unlocked to prevent any possible bricks later down the road?
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Click to collapse
yup
shortyboy said:
Remove all cards. Clear storage for Google pay and Google services. Then add cards again.
Click to expand...
Click to collapse
Is this fix still working for you after April update? Root is more important to me than Google Pay but it's a convenience.
is this working for anyone else?

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