Verizon HD & Video Calling - Google Pixel XL Questions & Answers

Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.

djeddieone said:
Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
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I've had the hd voice calling activate on its own when I call a friend with an S6 on Verizon. There were no prompts but my dialer showed "HD" during the call and the audio was much improved.

cntryby429 said:
I've had the hd voice calling activate on its own when I call a friend with an S6 on Verizon. There were no prompts but my dialer showed "HD" during the call and the audio was much improved.
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I think the "much improved" is very subjective. The person on the other end sounds unnatural to me... Maybe its the years of ****ty audio quality that Verizon has forced on me.... But I'm not a fan. Besides it is fairly worthless as the other party has to be a compatible verizon phone. Most of my calls, other than my wife, are on other networks or land lines, where the HD does not come into play...
Sent from my Pixel XL using Tapatalk

HD calling works for me (Shows the HD icon when Codec is AMR-WB). However video calling does not. If I force Video calling provisioning. It turns off after reboot. Works on my buddies Pixel XL however...

I'm on Verizon also and HD calling works for me. I haven't tried video calling but it shows up for some contacts.

djeddieone said:
Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
Click to expand...
Click to collapse
I'm in the same boat. All settings and provisioning activated, but don't see the "HD" icon on calls, or anything related to video calling.
Let me know if you figure anything out.
Sent from my Pixel XL using XDA-Developers mobile app

Both work for me. Video calling icon comes up when on call and hd voice icon as well.

I haven't been able to test HD Voice, but I'm finally seeing options for video calls in the dialer.
*I think* this is what fixed it:
-Dial *#*#4636#*#*
-Select Phone Info
-Make sure provision boxes are checked for VOLTE, Video and Wi-Fi Calling
-Reboot, just to be safe
-Go to Wireless & networks settings and select Network settings reset
-Turn off Advanced Calling and turn it back on
-Reboot
Sent from my Pixel XL using XDA-Developers mobile app

When people with Verizon call me, I get HD Voice but when I call them, it's standard quality. Wtf Verizon/Google...
Sent from my Pixel XL using Tapatalk

Video calling and HD work for me. I have the Google version, not the Verizon one. It's nice to be able to switch during a call but the quality is often bad even with a good connection. Google Duo seems to work better and works with iPhones and all Android phones.

DoctorB0NG said:
When people with Verizon call me, I get HD Voice but when I call them, it's standard quality. Wtf Verizon/Google...
Sent from my Pixel XL using Tapatalk
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Dangit!
I thought I was all good, but I have the same thing. Incoming calls are HD, outgoing are not. Or if they are, there's no icon indicating it.
Still can't get Wi-Fi calling to activate, also.
Sent from my Pixel XL using XDA-Developers mobile app

I'm on Google's support chat right now regarding the HD voice with outgoing calls issue on Verizon. I'll post what I find.
Edit: they kept trying to tell me it was Verizon's fault. They said I either didn't have HD voice enabled on my account or I had a service issue both of which are wrong. I've triple checked my account and it wouldn't work when someone called me if it weren't enabled. Also, it doesn't matter where I am, the issue always behaves the same. Outbound calls give no HD voice but inbound do.
Sent from my Pixel XL using Tapatalk

HD outgoing and video works for me. Gs pixel on 7.1.1 but it worked on 7.1 too. Works on both wifi and LTE. Wifi calling is switchable also.
I'd say get a new sim card. Sometimes vzw tech can reprovision the card properly. Sometimes it's easier to just get a new one. I've had weird stuff happen where only one side of the conversation can hear the other and only a new card would fix it.

larsdennert said:
HD outgoing and video works for me. Gs pixel on 7.1.1 but it worked on 7.1 too. Works on both wifi and LTE. Wifi calling is switchable also.
I'd say get a new sim card. Sometimes vzw tech can reprovision the card properly. Sometimes it's easier to just get a new one. I've had weird stuff happen where only one side of the conversation can hear the other and only a new card would fix it.
Click to expand...
Click to collapse
Thanks. Good to know there are some Pixels on Verizon out there without issues.
I'll try the new sim. Mine is at least three years old--maybe four!
Sent from my Pixel XL using XDA-Developers mobile app

Can anyone explain why when I try to Facebook call, video, etc data drops instantly? It happens every time. I have unlocked Google PIXEL xl.

Related

4g LTE phone calls experience need opinion

Hello can anyone please share your experience specifically on the calling and the texting features ?
Maybe even make a video? No one seem to talk about this at all?
kingrichards said:
Hello can anyone please share your experience specifically on the calling and the texting features ?
Maybe even make a video? No one seem to talk about this at all?
Click to expand...
Click to collapse
Wow no one here have courage? To try this? Lol
C'mon guys pop that SIM card in there and share the experience!!!!!!!!!!
I would like no know this too as I just got the 4G LTE and text messaging works flawlessly, except phone calls as it gives me busy signal on all calls that are made. Don't know what's wrong. The sim card is activated and everything works as it should. Except phone calls..
Adam.S said:
I would like no know this too as I just got the 4G LTE and text messaging works flawlessly, except phone calls as it gives me busy signal on all calls that are made. Don't know what's wrong. The sim card is activated and everything works as it should. Except phone calls..
Click to expand...
Click to collapse
There's really not a lot to talk about. The SM-P601/5 are just giant phones. Anything a N3 can do, they can do. Dialers and MMS/SMS are pretty much the same on every phone and the SM-P601/5 are no exception.
Here's a screen shot...
P.S. - In order to use the voice and messaging features the SM-P601/5 have to be provisioned by your carrier as "phones." Tablet-specific data plans don't support calls or MMS even though the device is capable.
I was waiting for a response and didn't get anyone to chime in so I finally got my note 10.1 p605 so here goes yes you need to get a sim with voice and data plan it will work. I'm currently using it as my phone at the moment and it rocks!
I have the SM-P605 4G LTE and I couldn't figure out how to make phone calls on this device. Can you help?
kingrichards said:
I was waiting for a response and didn't get anyone to chime in so I finally got my note 10.1 p605 so here goes yes you need to get a sim with voice and data plan it will work. I'm currently using it as my phone at the moment and it rocks!
Click to expand...
Click to collapse
natosports said:
I have the SM-P605 4G LTE and I couldn't figure out how to make phone calls on this device. Can you help?
Click to expand...
Click to collapse
Is your SM-P605 from a carrier or Samsung? The U.S. carriers and possibly some others disable voice and MMS and always have in the tablets they offer. If you don't see the Dialer and Messaging apps when you look in the app drawer I'm guessing they've been disabled in whatever version of SM-P605 you have. If you see them and can't use them that means the SIM you're using probably doesn't support voice and MMS. They're either there out-of-the-box or they aren't. If they aren't there's not a lot you can do about it.
BarryH,
I got mine from the Verizon store. I downloaded a Dialer app from Google Play and tried to make a call, but still no go. The app brought up a Dialer, but when I punch in a telephone number, and press Send, it just beeps and does nothing. The Sim card was from my 4G LTE phone. I swapped it over.
I was, however, able to make calls using Google Voice & Groove IP. But man, I would just love to be able to make calls just like a phone.
BarryH_GEG said:
Is your SM-P605 from a carrier or Samsung? The U.S. carriers and possibly some others disable voice and MMS and always have in the tablets they offer. If you don't see the Dialer and Messaging apps when you look in the app drawer I'm guessing they've been disabled in whatever version of SM-P605 you have. If you see them and can't use them that means the SIM you're using probably doesn't support voice and MMS. They're either there out-of-the-box or they aren't. If they aren't there's not a lot you can do about it.
Click to expand...
Click to collapse

During Call Switches to 1x instead of 4G?

Not sure if I remember this happening on my Verizon G2, but my G4 consistently knocks out 4G when I am on a call? I thought it should be using it.
You need to enable Advanced calling to keep your 4G active when on a phone call.
scrillakev said:
You need to enable Advanced calling to keep your 4G active when on a phone call.
Click to expand...
Click to collapse
How does one do that?
drtchocky said:
Not sure if I remember this happening on my Verizon G2, but my G4 consistently knocks out 4G when I am on a call? I thought it should be using it.
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Click to collapse
I've been getting this too on Verizon. Didn't start out that way at first
Sent from my G4 using your mom
fclifton said:
How does one do that?
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Click to collapse
Settings, in the Wireless Networks section, Advanced Calling. Activate it, and go through the process it walks you through.
RedOCtobyr said:
Settings, in the Wireless Networks section, Advanced Calling. Activate it, and go through the process it walks you through.
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Click to collapse
Hmmm... I don't anything called Advanced Calling. I'm on T-Mobile.
Different carriers work differently. And I think some don't need "Advanced Calling" to do voice and data at the same time.
fclifton said:
Hmmm... I don't anything called Advanced Calling. I'm on T-Mobile.
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Click to collapse
It's volte for you.
Also, having VOLTE enabled gives you the ability to go from WiFi calling to networking calling seamlessly. If wifi calling is disabled, the call will normally drop. If you have it enabled, and it still drops, you only have WiFi calling 1.0 however you shouldn't have that issue since you're posting in the g4 forum.
For anyone who's wondering: Advanced Calling is a free feature from Verizon. I checked with a phone rep and activated it on two different G4's without problems.
Also, this is supposed to be enabled by default, but it wasn't when I picked up my phone from Best Buy.
Sent from my VS986 using Tapatalk
Verizon Advanced calling brings:
VOLTE
HD voice at a higher bitrate which is clearer when using the earpiece or built in speaker.
Offline Voicemail downloaded to device
Simultaneous voice and data using one radio instead of SVDO (which the phone doesn't have)
switchable to video chat while on call, either one or both users.
Dropped calls if you move out of a 4G area.
Thanks - just turned it on.
scrillakev said:
You need to enable Advanced calling to keep your 4G active when on a phone call.
Click to expand...
Click to collapse
So they purposely drop call quality to make you buy this ****?
Sent from my G4 using your mom
would anyone know how to activate this using Verizon service but not have a Verizon account ? ( we use Total Wireless )
Thanks!

HD Voice/Video calling on Verizon with Google version of device?

Does HD voice or HD video calling on Verizon work with the Google Play Store (unlocked) version of the Pixel 2 XL? I see no settings for it at all like before in the settings, guess I just figured once I popped my Verizon sim card in that it would enable HD voice/video calling, no? Anybody else have any input on this? Do I have to get the VZW version to get HD Voice/Video calling?
EDIT: After I popped in my Verizon sim I rebooted it and let it 'settle' for 10 mins before I touched it again and now I see the "Advanced Calling" toggle in the settings (which was already on) and then I went and tested it by calling my wife and it is indeed HD now and HD logos appear on both of our phones.
flooritnfly said:
Does HD voice or HD video calling on Verizon work with the Google Play Store (unlocked) version of the Pixel 2 XL? I see no settings for it at all like before in the settings, guess I just figured once I popped my Verizon sim card in that it would enable HD voice/video calling, no? Anybody else have any input on this? Do I have to get the VZW version to get HD Voice/Video calling?
EDIT: After I popped in my Verizon sim I rebooted it and let it 'settle' for 10 mins before I touched it again and now I see the "Advanced Calling" toggle in the settings (which was already on) and then I went and tested it by calling my wife and it is indeed HD now and HD logos appear on both of our phones.
Click to expand...
Click to collapse
Hope this is the case for me. Nothing yet.
Edit: I stand corrected. Reboot it necessary. There it is
Sent from my Pixel 2 XL using Tapatalk
idkwhothatis123 said:
Hope this is the case for me. Nothing yet.
Edit: I stand corrected. Reboot it necessary. There it is
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Are you on the latest version? I do not see HD voice anywhere on my calls on any calls on people who used to have it. I have full LTE signal and it is activated on my plan. Rebooted countless times but I am still on the version that came out of the box.
kj13569 said:
Are you on the latest version? I do not see HD voice anywhere on my calls on any calls on people who used to have it. I have full LTE signal and it is activated on my plan. Rebooted countless times but I am still on the version that came out of the box.
Click to expand...
Click to collapse
Once you enter your Verizon sim, go to the Play Store and allow it to install all the Verizon apps. Also let it do all the app updates. Once all that is completed reboot your device. Then once you are booted back into your phone, go to the connectivity in settings, tap on mobile network, tap on Advanced, and you should see the HD calling options.
idkwhothatis123 said:
Once you enter your Verizon sim, go to the Play Store and allow it to install all the Verizon apps. Also let it do all the app updates. Once all that is completed reboot your device. Then once you are booted back into your phone, go to the connectivity in settings, tap on mobile network, tap on Advanced, and you should see the HD calling options.
Click to expand...
Click to collapse
Which Verizon apps specifically? I do not see that option, I see "Network & Internet" -> "Mobile Network" -> "Advanced Calling"....
Thanks!
If you don't see it, dial this:
*#*#4636#*#*
Go to the first menu option and then activate it all, near the bottom of the page
Make damn sure you have advanced calling enabled on your Verizon account before you do this. You will not be able to make a call if you don't have it active.
Sent from my Pixel 2 XL
kj13569 said:
Which Verizon apps specifically? I do not see that option, I see "Network & Internet" -> "Mobile Network" -> "Advanced Calling"....
Thanks!
Click to expand...
Click to collapse
Advanced calling is HD calling...
abuttino said:
If you don't see it, dial this:
*#*#4636#*#*
Go to the first menu option and then activate it all, near the bottom of the page
Make damn sure you have advanced calling enabled on your Verizon account before you do this. You will not be able to make a call if you don't have it active.
Sent from my Pixel 2 XL
Click to expand...
Click to collapse
idkwhothatis123 said:
Advanced calling is HD calling...
Click to expand...
Click to collapse
Thank you all, this is what I did to make it work (for anyone else having these issues on prepaid)
I went into features in my account on the Verizon website, disabled and re-enabled HD Voice. Then, I went into *#*#4636#*#* hidden menu and tapped "TRIGGER CARRIER PROVISIONING". When into the Google Play Store and saw "Carrier Services" was disabled. I enabled it and updated it. Waited about 5 mins for provisioning to be done. Rebooted and put in a post-paid Verizon SIM on a corporate account. Removed that SIM, put in my prepaid SIM and rebooted again.
Now it works and I noticed that the Carrier Services APK is disabled again. Strange, but It's working and no need for any Verizon bloatware. I see "HD" on the middle of the screen when on a call with another HD Voice enabled phone. Which I did not see before when calling/testing the same number.
Not sure what really fixed it though, I will update the thread if it stops working. I am also aware that Advanced Calling is needed for HD Voice, technically it does more than just HD Voice. So HD Voice is a part of Advanced Calling features and not "it is HD calling".
abuttino said:
If you don't see it, dial this:
*#*#4636#*#*
Go to the first menu option and then activate it all, near the bottom of the page
Make damn sure you have advanced calling enabled on your Verizon account before you do this. You will not be able to make a call if you don't have it active.
Click to expand...
Click to collapse
This ^^^^^
This is actually how i got VOLTE working. Before i did this i had no data while in voice calls.. Of course this was also after not being able to edit the APN's without playing musical sim cards. What a pain..
But yes, this dialer trick should work.. As soon as i did it, i saw the hd calling features amongst a few other hidden features being enabled/available..
Im on Straight Talk Verizon so as far as the thing about the carrier side being enabled, I dont know, i would assume Straight Talk doesn't offer optional luxuries like that. .. just the ability to use data while in call.
So glad I found this. I have the Pixel XL and I was getting frustrated that HD voice was not working. Google was no help, Verizon was no help either. This should be pinned to the top! Thanks!

Verizon Advanced/HD Calling on Unlocked S9+

I currently have an Unlocked Galaxy S9+ directly from Samsung running on Verizon's network.
I can't seem to find a way to enable the HD Calling/Video Calling/Advanced Calling features.
Some rumors suspected if you installed the MyVerizon app it would enable the advanced calling menu, but that didn't work.
Is there any way to enable these features?
Is there a command through ADB to enable this?
Would I need root access?
EDIT: Model Number: SM-G965U1 - Snapdragon
No way to get Video and WiFi calling to work (yet), but go to Connections, then Mobile Networks and you can turn VoLTE Calls on or off, which is HD voice. It was there by default on my unlocked S9+ on Verizon. If you don't see it, you may need to add HD calling to your Verizon plan (it's free, but you have to login to the website and add it as a feature).
iamrobk said:
No way to get Video and WiFi calling to work (yet), but go to Connections, then Mobile Networks and you can turn VoLTE Calls on or off, which is HD voice. It was there by default on my unlocked S9+ on Verizon. If you don't see it, you may need to add HD calling to your Verizon plan (it's free, but you have to login to the website and add it as a feature).
Click to expand...
Click to collapse
Ahh, I already have VoLTE enabled. Guess I will have to wait until someone finds a way to enable those other features.
Thanks for the info!
Whatsapp and Duo appear to support video calling over WiFi
Airstream25 said:
Whatsapp and Duo appear to support video calling over WiFi
Click to expand...
Click to collapse
Yeah, I know that they support video calling, along with a ton of other apps, but there is a native video calling option.
They got it working on unlocked S8, using some of the APKs and CSC from the Verizon phone. See below:
https://forum.xda-developers.com/ve...to/how-to-video-wificalling-unlocked-t3615027
Or just by flashing the whole Verizon firmware on the unlocked phone (kinda defeats the purpose of getting the unlocked phone):
https://forum.xda-developers.com/ve...axy-s8-unlocked-version-wifi-calling-t3699806
So I'm hoping it's just a matter of time, as I also need the WIFI calling to work on my unlocked phone. I think that's what is needed in order to send texts over WIFI via the Verizon Message+ app, which is what I ultimately need when in poor signal areas (sending texts over WIFI, without getting a second number with Google Voice or asking people to install secondary apps like Allo/Duo). Or I could just switch to T-mobile I guess, where all these things work with the unlocked phone without the additional hassle.
Here is to hoping we can get wifi calling and native video calling working on the unlocked s9/s9+ phones for those of us on verizon.
I have the S9+ (G965U1), and I have used the included Wi-Fi Calling app.
Look for Wi-Fi Calling.
Dudeman456 said:
I have the S9+ (G965U1), and I have used the included Wi-Fi Calling app.
Look for Wi-Fi Calling.
Click to expand...
Click to collapse
I just got my unlocked S9 what do I need to do to get everything working on VZW I mean HD Calling, and video calling etc.? I've never owned Samsung Phones, I've always had unlocked bootloader HTC phones that I could do anything I wanted with. I don't know anything about Samsung accept "Odin". I still havn't put the sim card in cause I was thinking of returning the phone.
Thanks for the hint Dudeman456! I found WiFi Calling under system apps and went to its settings and activated its permissions. Now I can send text messages over WiFi using Verizon Message+ app (and not the included Messages app or Android Messages). I still don't have WiFi calling through the default phone app on S9. I wonder if there is a different phone app that I need for that purpose (Verizon Phone app?).
Same issue as my unlocked Note 8 I got from Sammy. You can enable video calling in the *#*#4636*#*# menu. You will not be able to activate WiFi calling though unless you flash the Verizon firmware. You also will not be able to use any Verizon features such as watching NFL games (but I think that is changing and won't be a Verizon exclusive) and premium visual voicemail. Really is a deal breaker for me.
Sent from my SM-G965U1 using Tapatalk
skinnytoo2 said:
Same issue as my unlocked Note 8 I got from Sammy. You can enable video calling in the *#*#4636*#*# menu. You will not be able to activate WiFi calling though unless you flash the Verizon firmware. You also will not be able to use any Verizon features such as watching NFL games (but I think that is changing and won't be a Verizon exclusive) and premium visual voicemail. Really is a deal breaker for me.
Sent from my SM-G965U1 using Tapatalk
Click to expand...
Click to collapse
What in the world does this mean "*#*#4636*#*# menu"????
All,
This is a KNOWN issue with Verizon.
I got my S9+ on Wed 3/14 from pre-order and could not get video calling to work. Went to Verizon store on Sat 3/17 preparing to wage war with them. The Verizon tech stopped me in my tracks and said it's already known. An email sent from corporate to all verizon stores indicating the problem with video calling. It is an issue with Samsung software which they are "diligently" working to correct and will push an update soon.
Notice this.. go to either MyVerizon app or the website and login. then go to devices/manage devices...then go controls then to adjust service blocks and you will see the video calling is blocked and cannot be unblocked. Apparently this is done for "our own good" until Samsung fixes the issue.
No date from the tech on when a fix will be issued.
DONT try anything crazy to enable video calling..just be patient and wait for the fix. My S9+ is unlocked too and i was assured that video calling will be enabled once a fix is issued.
ajal said:
Thanks for the hint Dudeman456! I found WiFi Calling under system apps and went to its settings and activated its permissions. Now I can send text messages over WiFi using Verizon Message+ app (and not the included Messages app or Android Messages). I still don't have WiFi calling through the default phone app on S9. I wonder if there is a different phone app that I need for that purpose (Verizon Phone app?).
Click to expand...
Click to collapse
That is odd. I am using my G965U1 on Sprint and my Wi-Fi Calling app is in the regular app drawer with everything else. I did not expect it to work, since it is Sprint, but it did. The Wi-Fi Calling app was available before placing a sim card inside.
Gnex81 said:
All,
This is a KNOWN issue with Verizon.
I got my S9+ on Wed 3/14 from pre-order and could not get video calling to work. Went to Verizon store on Sat 3/17 preparing to wage war with them. The Verizon tech stopped me in my tracks and said it's already known. An email sent from corporate to all verizon stores indicating the problem with video calling. It is an issue with Samsung software which they are "diligently" working to correct and will push an update soon.
Notice this.. go to either MyVerizon app or the website and login. then go to devices/manage devices...then go controls then to adjust service blocks and you will see the video calling is blocked and cannot be unblocked. Apparently this is done for "our own good" until Samsung fixes the issue.
No date from the tech on when a fix will be issued.
DONT try anything crazy to enable video calling..just be patient and wait for the fix. My S9+ is unlocked too and i was assured that video calling will be enabled once a fix is issued.
Click to expand...
Click to collapse
I don't think it will unblock. If you didn't buy the VZW branded phone you most likely won't get video calling. I assumed this from the start. I spent a good portion of the day speaking with a VZW 2nd level support engineer supervisor with 20 years experience. He asked is there anything else that could be done besides unblocking video calls to make me happy, because that at this time it is impossible as the phone is not a VZW phone. Look in you phone profile on their website, does a picture of your phone show up? My profile is blank, that means the phone is not in their system of phones, even though I flashed the full VZW package with bloatware and all after first a full reset. My Phone has VZW splash screen and all the advanced calling menus, in about phone it says SM-G960U, but that block cant be removed. Maybe I screwed up somewhere and alerted them by booting with a sim card in? Maybe they flagged my IMEI? I don't know but the rep said point blank they can't unblock video calling on that line, and unlocked phones are not supported.
Are you all seeing LTE+ (carrier aggregation) on your Verizon S9 devices? I'm in Vegas and my device appears to sit on B13 (700mhz) and does not hand off anywhere else.
DevalB said:
Are you all seeing LTE+ (carrier aggregation) on your Verizon S9 devices? I'm in Vegas and my device appears to sit on B13 (700mhz) and does not hand off anywhere else.
Click to expand...
Click to collapse
My S9 does not show LTE or 4G. I think there are a lot of bugs still.
skopper said:
My S9 does not show LTE or 4G. I think there are a lot of bugs still.
Click to expand...
Click to collapse
That's a whole other issue then. Is your device an unlocked device?
DevalB said:
That's a whole other issue then. Is your device an unlocked device?
Click to expand...
Click to collapse
Yes - unlocked on Verizon.
You need the right apps for Wi-Fi calling and some in framework. I don't own a s9 but that's what you need to do to get it to work. Along with some csc edits

Three Super-Voice VOLTE

Hello, does anyone know if Three's super-voice will work on a Pixel 3 XL purchased from Google directly rather than from Three? Three list the Pixel 3 as supported for VOLTE but they only do the 64gb models and currently have no plans to offer the 128gb which is what I need.
I am hoping that it is not the Three ROM which enables this feature. Would someone be able to confirm please?
Thank you
Prototypeuk said:
Hello, does anyone know if Three's super-voice will work on a Pixel 3 XL purchased from Google directly rather than from Three? Three list the Pixel 3 as supported for VOLTE but they only do the 64gb models and currently have no plans to offer the 128gb which is what I need.
I am hoping that it is not the Three ROM which enables this feature. Would someone be able to confirm please?
Thank you
Click to expand...
Click to collapse
These days it's not the ROM on the phone which enables these features it's mainly the network. So if the network allows this feature by putting their sim into the phone will give you the option to select this feature. I'm on EE but got an unlocked version pixel 3 XL as soon as I take the SIM out of the phone the feature disappear from the settings.
Not sure this would help but I got my pixel 3 XL from Vodafone directly and WiFi calling and HD calling is working fine. I don't think any pixel phones have a "branded" firmware so these features are baked in. But either way order it online or over the phone and you can test and if it does not work just return the device back under 14 days rule.
Thank you for the information. I hope it is the same on Three as it is on EE for you. Maybe someone on Three can confirm for me before I commit to my purchase ?
It doesn't work with three uk
I'm having to use their three in touch app on the device. I've got pixel 3 XL 64gb version
Sent from my Huawei P20 Pro (CLT-L29) using Tapatalk
walkerx said:
It doesn't work with three uk
I'm having to use their three in touch app on the device. I've got pixel 3 XL 64gb version
Sent from my Huawei P20 Pro (CLT-L29) using Tapatalk
Click to expand...
Click to collapse
Really, that is so annoying. I was hoping that as the Pixel 3 is on their list of devices which are supposed to work with Super-Voice then it would work like the others mentioned on here without their own Rom. Have you tried contacting them to ask why it isn't working as the device is listed on their website as supported? Have you checked the VOLTE settings or are they missing in the menu?
yeh, you can test any phone to see if wifi calling is available
switch on airplane mode
switch on wifi
if you can still make calls via the dialer then you have wifi calling, if you can't then you don't
if you try this with pixel 3 xl on three it tells you to turn mobile on
Also noticed though when I did make a call at home yesterday while on 4G it showed HD next to the call timer
Prototypeuk said:
Hello, does anyone know if Three's super-voice will work on a Pixel 3 XL purchased from Google directly rather than from Three? Three list the Pixel 3 as supported for VOLTE but they only do the 64gb models and currently have no plans to offer the 128gb which is what I need.
I am hoping that it is not the Three ROM which enables this feature. Would someone be able to confirm please?
Thank you
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I am on 3 UK, bought my 128gb 2XL unlocked from CPW and it does 4g HD calling no problem. WiFi Calling however requires use of the three app.
walkerx said:
yeh, you can test any phone to see if wifi calling is available
switch on airplane mode
switch on wifi
if you can still make calls via the dialer then you have wifi calling, if you can't then you don't
if you try this with pixel 3 xl on three it tells you to turn mobile on
Also noticed though when I did make a call at home yesterday while on 4G it showed HD next to the call timer
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No sorry I am not referring to using Wifi calling. I know the Three in Touch App will work, what I am referring to is Three's SuperVoice service which allows your phone to make calls using 4G otherwise known as VOLTE.
Demolition49 said:
I am on 3 UK, bought my 128gb 2XL unlocked from CPW and it does 4g HD calling no problem. WiFi Calling however requires use of the three app.
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Click to collapse
Thank you for this info. I am really confused now as walkerx said he tried it and it didn't work lol. Do you get the settings in the Network menu for VOLTE as seen here? https://www.tech-recipes.com/wp-con...-Internet-Mobile-Network-Advanced-Calling.png
Prototypeuk said:
Thank you for this info. I am really confused now as walkerx said he tried it and it didn't work lol. Do you get the settings in the Network menu for VOLTE as seen here? https://www.tech-recipes.com/wp-con...-Internet-Mobile-Network-Advanced-Calling.png
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Click to collapse
No WiFi calling does not work with three uk, you must use their outdated app that's not been updated for 2 years.
4G supervoice is different and uses the 4G network and you can tell with the HD symbol that appears you are on their 4G sulervoice.
I have asked three about wifi calling and they reckon they are working with Google to get it working. Tbh it is Three that nerd to sort out their end as it is a common format and configuration.
From Three
we know Wi-Fi calling is important, unfortunately the Pixel 3 doesn't support this right now ? we’re working hard with Google to have this sorted asap though so watch this space ? >DD
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As for the Volte settings you don't get any on three
Sent from my Google Pixel 3 XL using XDA Labs
walkerx said:
No WiFi calling does not work with three uk, you must use their outdated app that's not been updated for 2 years.
4G supervoice is different and uses the 4G network and you can tell with the HD symbol that appears you are on their 4G sulervoice.
I have asked three about wifi calling and they reckon they are working with Google to get it working. Tbh it is Three that nerd to sort out their end as it is a common format and configuration.
From Three
As for the Volte settings you don't get any on three
Sent from my Google Pixel 3 XL using XDA Labs
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Ok thank you for the info. It is the 4G Supervoice I am keen to have working. I am not worried about Wifi calling or their Three in Touch App.
Attached is the settings you get on Three
If I turn off WiFi and check it says connected to lte but have no option to enable disable tbis
Sent from my Google Pixel 3 XL using XDA Labs
Prototypeuk said:
Ok thank you for the info. It is the 4G Supervoice I am keen to have working. I am not worried about Wifi calling or their Three in Touch App.
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Click to collapse
I can confirm on three UK you 100% get HD calling, but as previously stated you don't get WIFI calling, you need to use the app for that. I can screenshot an HD call icon if you want
Demolition49 said:
I can screenshot an HD call icon if you want
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Yes please, I would like a screenshot.
I have a Pixel 3 XL and have never seen 4G calling work, I always observe the phone dropping the "4G" and moving to "H / H+" next to the signal strength icon when a call is made.
I do live in a 4G area
BugAlugs100 said:
Yes please, I would like a screenshot.
I have a Pixel 3 XL and have never seen 4G calling work, I always observe the phone dropping the "4G" and moving to "H / H+" next to the signal strength icon when a call is made.
I do live in a 4G area
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Click to collapse
As far as I'm aware 4G calling (or '4G supervoice' as they like to call it) only works on band 20 with Three. If you're in an area where there are bands of 3G signal available, it will use them. If you're somewhere where there is only 4G on band 20, then it'll work. - This signal travels further and penetrates buildings better - so is there when other signals aren't.
All the other operators seem to allow 4G calling on all bands of frequency now. Three only allows it on band 20.
I assume at some point they'll roll it out to all their 4G signal.
Was hoping January update may enable Three wifi calling but it has not.
Can confirm that volte is working on three and pixel 3xl.
I've just made a call and it stayed on 4G. First time I'm actually taking notice so not sure if this has always happened or just after January update.
Now we need wifi calling. Who do we approach about this?
bigup7 said:
Was hoping January update may enable Three wifi calling but it has not.
Can confirm that volte is working on three and pixel 3xl.
I've just made a call and it stayed on 4G. First time I'm actually taking notice so not sure if this has always happened or just after January update.
Now we need wifi calling. Who do we approach about this?
Click to expand...
Click to collapse
VoLTE has been working for a good while now - if not since launch?
I was hoping WiFi calling would appear after the update too. All they've said on that is that they're 'working with Google' to get it out as soon as possible.
I don't see why it's so hard for them, it's on the iPhone, the S8, the S9 and all the other big brand phones they sell.
I want WiFi calling, but I'm not as bothered about it as I was about 4G calling- VoLTE gives me a usable signal at home where there was none before.
I've now seen a couple of calls where "HD" appears in thr phone app next to the call timer.
It appears, to me, to only work on other calls to mobiles in the three network.
So I'm not experiencing a true VoLTE experience as I understood it could be.
It's sad when my wife's phone which is a Huawei P20 pro from the Vodafone network (unlocked) supports WiFi calling on 3 network!
Come on Three/Google.

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