Video calling with Total Wireless? - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

Hello, I have a Version Note 4 (SM-N910V) (N910VVRU2CPF3) and I really want to video call my wife with the same phone. I would like to use the native built in video caller.
I just got this phone and from what I understand, I need to turn on HD voice/video calling under advanced calling. I have Total Wireless (Tracfone/Strattalk) and there is an error when I try and turn it on from Verizon. Is there another way to get it working? I am familiar with rooting with my Verizon Note 3, do I need root?

I have page plus which is another Verizon mvno and they don't support HD calling either. It is my understanding that Verizon reserves those features for their own customers.

I started using hangouts. I was just curious if there was a way to force it.

Related

[Q] Does the video calling feature in the native dialer work in the US over AT&T

N7100 almost here, and I see that the native dialer has a video dialer function that allows you to make video calls over your cellular network. I am in the US on AT&T, and was wondering if anyone with International Samsung phones have attempted to make a video call over AT&T using the native dialer, or if AT&T still blocks this global function?
This would be between 2 N7100's in the US over AT&T or a N7100 and an International SGIII. I am not talking about the AT&T flavor, only International Unlocked Sammy's.
I have searched but there is little info on this, and the ones who say it work never tell what country they are in or the carrier they are using it on.
Re: [Q] Does the video calling feature in the native dialer work in the US over AT&T
Video calling on native dialer definitely works in India in almost all the networks. I am using a national service provider called bsnl and it's dirt cheap. They charge me around 4 cents per minute. However video calling doesn't work all the time even if I'm on 3g network if the 2nd party doesn't get 3g signal properly.
Sent from my GT-N7100 using Tapatalk 2

Wifi Calling With Unlocked AT&T Note 4 On T-Mobile

If I get my phone unlocked (I paid full price for it), I know that going from AT&T to TMO means losing wifi calling. But does that include using a 3rd party app like GrooveIP, or will I lose all ability to make calls over wifi?
Anyone?
From what I know you wont be able to use WiFi calling on this phone as it can't be rooted, so you wont be able to put TMO ROM on this. ATT ROM doesnt support WiFiCalling. Better off selling ATT version can get a TMO version. I am in the same boat as you are.
I have always made wifi calls using GrooVeIP. I know that native wifi calling is out of the question, but I was asking about doing it using 3rd party apps.
Have not tried it but I dont see a reason why it shouldn't work. Anything 3rd patry will not have dependency on the underlying ROM.

Svdo Verizon note 7

Why am I not able to surf when I talk? Advanced calling us enabled, it's set for hd voice and video. But when I'm on a call, it days data not available?
It was never a problem on my old note 5. Am I missing a setting somewhere?

Verizon Advanced/HD Calling on Unlocked S9+

I currently have an Unlocked Galaxy S9+ directly from Samsung running on Verizon's network.
I can't seem to find a way to enable the HD Calling/Video Calling/Advanced Calling features.
Some rumors suspected if you installed the MyVerizon app it would enable the advanced calling menu, but that didn't work.
Is there any way to enable these features?
Is there a command through ADB to enable this?
Would I need root access?
EDIT: Model Number: SM-G965U1 - Snapdragon
No way to get Video and WiFi calling to work (yet), but go to Connections, then Mobile Networks and you can turn VoLTE Calls on or off, which is HD voice. It was there by default on my unlocked S9+ on Verizon. If you don't see it, you may need to add HD calling to your Verizon plan (it's free, but you have to login to the website and add it as a feature).
iamrobk said:
No way to get Video and WiFi calling to work (yet), but go to Connections, then Mobile Networks and you can turn VoLTE Calls on or off, which is HD voice. It was there by default on my unlocked S9+ on Verizon. If you don't see it, you may need to add HD calling to your Verizon plan (it's free, but you have to login to the website and add it as a feature).
Click to expand...
Click to collapse
Ahh, I already have VoLTE enabled. Guess I will have to wait until someone finds a way to enable those other features.
Thanks for the info!
Whatsapp and Duo appear to support video calling over WiFi
Airstream25 said:
Whatsapp and Duo appear to support video calling over WiFi
Click to expand...
Click to collapse
Yeah, I know that they support video calling, along with a ton of other apps, but there is a native video calling option.
They got it working on unlocked S8, using some of the APKs and CSC from the Verizon phone. See below:
https://forum.xda-developers.com/ve...to/how-to-video-wificalling-unlocked-t3615027
Or just by flashing the whole Verizon firmware on the unlocked phone (kinda defeats the purpose of getting the unlocked phone):
https://forum.xda-developers.com/ve...axy-s8-unlocked-version-wifi-calling-t3699806
So I'm hoping it's just a matter of time, as I also need the WIFI calling to work on my unlocked phone. I think that's what is needed in order to send texts over WIFI via the Verizon Message+ app, which is what I ultimately need when in poor signal areas (sending texts over WIFI, without getting a second number with Google Voice or asking people to install secondary apps like Allo/Duo). Or I could just switch to T-mobile I guess, where all these things work with the unlocked phone without the additional hassle.
Here is to hoping we can get wifi calling and native video calling working on the unlocked s9/s9+ phones for those of us on verizon.
I have the S9+ (G965U1), and I have used the included Wi-Fi Calling app.
Look for Wi-Fi Calling.
Dudeman456 said:
I have the S9+ (G965U1), and I have used the included Wi-Fi Calling app.
Look for Wi-Fi Calling.
Click to expand...
Click to collapse
I just got my unlocked S9 what do I need to do to get everything working on VZW I mean HD Calling, and video calling etc.? I've never owned Samsung Phones, I've always had unlocked bootloader HTC phones that I could do anything I wanted with. I don't know anything about Samsung accept "Odin". I still havn't put the sim card in cause I was thinking of returning the phone.
Thanks for the hint Dudeman456! I found WiFi Calling under system apps and went to its settings and activated its permissions. Now I can send text messages over WiFi using Verizon Message+ app (and not the included Messages app or Android Messages). I still don't have WiFi calling through the default phone app on S9. I wonder if there is a different phone app that I need for that purpose (Verizon Phone app?).
Same issue as my unlocked Note 8 I got from Sammy. You can enable video calling in the *#*#4636*#*# menu. You will not be able to activate WiFi calling though unless you flash the Verizon firmware. You also will not be able to use any Verizon features such as watching NFL games (but I think that is changing and won't be a Verizon exclusive) and premium visual voicemail. Really is a deal breaker for me.
Sent from my SM-G965U1 using Tapatalk
skinnytoo2 said:
Same issue as my unlocked Note 8 I got from Sammy. You can enable video calling in the *#*#4636*#*# menu. You will not be able to activate WiFi calling though unless you flash the Verizon firmware. You also will not be able to use any Verizon features such as watching NFL games (but I think that is changing and won't be a Verizon exclusive) and premium visual voicemail. Really is a deal breaker for me.
Sent from my SM-G965U1 using Tapatalk
Click to expand...
Click to collapse
What in the world does this mean "*#*#4636*#*# menu"????
All,
This is a KNOWN issue with Verizon.
I got my S9+ on Wed 3/14 from pre-order and could not get video calling to work. Went to Verizon store on Sat 3/17 preparing to wage war with them. The Verizon tech stopped me in my tracks and said it's already known. An email sent from corporate to all verizon stores indicating the problem with video calling. It is an issue with Samsung software which they are "diligently" working to correct and will push an update soon.
Notice this.. go to either MyVerizon app or the website and login. then go to devices/manage devices...then go controls then to adjust service blocks and you will see the video calling is blocked and cannot be unblocked. Apparently this is done for "our own good" until Samsung fixes the issue.
No date from the tech on when a fix will be issued.
DONT try anything crazy to enable video calling..just be patient and wait for the fix. My S9+ is unlocked too and i was assured that video calling will be enabled once a fix is issued.
ajal said:
Thanks for the hint Dudeman456! I found WiFi Calling under system apps and went to its settings and activated its permissions. Now I can send text messages over WiFi using Verizon Message+ app (and not the included Messages app or Android Messages). I still don't have WiFi calling through the default phone app on S9. I wonder if there is a different phone app that I need for that purpose (Verizon Phone app?).
Click to expand...
Click to collapse
That is odd. I am using my G965U1 on Sprint and my Wi-Fi Calling app is in the regular app drawer with everything else. I did not expect it to work, since it is Sprint, but it did. The Wi-Fi Calling app was available before placing a sim card inside.
Gnex81 said:
All,
This is a KNOWN issue with Verizon.
I got my S9+ on Wed 3/14 from pre-order and could not get video calling to work. Went to Verizon store on Sat 3/17 preparing to wage war with them. The Verizon tech stopped me in my tracks and said it's already known. An email sent from corporate to all verizon stores indicating the problem with video calling. It is an issue with Samsung software which they are "diligently" working to correct and will push an update soon.
Notice this.. go to either MyVerizon app or the website and login. then go to devices/manage devices...then go controls then to adjust service blocks and you will see the video calling is blocked and cannot be unblocked. Apparently this is done for "our own good" until Samsung fixes the issue.
No date from the tech on when a fix will be issued.
DONT try anything crazy to enable video calling..just be patient and wait for the fix. My S9+ is unlocked too and i was assured that video calling will be enabled once a fix is issued.
Click to expand...
Click to collapse
I don't think it will unblock. If you didn't buy the VZW branded phone you most likely won't get video calling. I assumed this from the start. I spent a good portion of the day speaking with a VZW 2nd level support engineer supervisor with 20 years experience. He asked is there anything else that could be done besides unblocking video calls to make me happy, because that at this time it is impossible as the phone is not a VZW phone. Look in you phone profile on their website, does a picture of your phone show up? My profile is blank, that means the phone is not in their system of phones, even though I flashed the full VZW package with bloatware and all after first a full reset. My Phone has VZW splash screen and all the advanced calling menus, in about phone it says SM-G960U, but that block cant be removed. Maybe I screwed up somewhere and alerted them by booting with a sim card in? Maybe they flagged my IMEI? I don't know but the rep said point blank they can't unblock video calling on that line, and unlocked phones are not supported.
Are you all seeing LTE+ (carrier aggregation) on your Verizon S9 devices? I'm in Vegas and my device appears to sit on B13 (700mhz) and does not hand off anywhere else.
DevalB said:
Are you all seeing LTE+ (carrier aggregation) on your Verizon S9 devices? I'm in Vegas and my device appears to sit on B13 (700mhz) and does not hand off anywhere else.
Click to expand...
Click to collapse
My S9 does not show LTE or 4G. I think there are a lot of bugs still.
skopper said:
My S9 does not show LTE or 4G. I think there are a lot of bugs still.
Click to expand...
Click to collapse
That's a whole other issue then. Is your device an unlocked device?
DevalB said:
That's a whole other issue then. Is your device an unlocked device?
Click to expand...
Click to collapse
Yes - unlocked on Verizon.
You need the right apps for Wi-Fi calling and some in framework. I don't own a s9 but that's what you need to do to get it to work. Along with some csc edits

Unlocked Note 10+ on AT&T issues (WIFI calling, Visual Voicemail, Mobile Hotspot)

I have the international unlocked Note 10+. I need the features that ATT offer, like WIFI Calling, Visual Voicemail and Mobile Hotspot. I flashed the Note to ATT firmware and have all the features but the only feature that worked was the Mobile Hotspot. WiFi calling does not work, as well as visual voicemail.
Someone recommended that I use an old iphone IMEI and "trick" the system, which I did. Now WIFI calling WORKS, AS WELL AS VISUAL VOICEMAIL. But now the Mobile Hotspot doesnt work.
When I call ATT they tell me that i have to have the IMEI for the android phone on my account to get Mobile Hotspot working. When they change it, Mobile Hotspot starts working, but then WIFI calling and Visual Voicemail stops working..
this is driving me crazy. Any ideas?
As far as I know, and from my past with unlocked phones, the carrier native tools don't usually work or work inconsistently. I didn't even have VZW visual voicemail with my unlocked Note 9. I used the Samsung version. Wifi calling never worked, nor did HD video calling. As a matter of fact, I couldn't get my Galaxy Watch LTE to work at all until I switched to a Note 10+ from VZW. Then everything worked - VOLTE, wifi calling, HD voice and video, etc. On the unlocked phone I made a dozen calls to support and they could never get it to work correctly. And it sucks, because I love unlocked phones, as I like the Samsung toolset better than the VZW garbage.
Sent from my SM-N975U using Tapatalk

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