Unlocked Note 10+ on AT&T issues (WIFI calling, Visual Voicemail, Mobile Hotspot) - Samsung Galaxy Note 10+ Questions & Answers

I have the international unlocked Note 10+. I need the features that ATT offer, like WIFI Calling, Visual Voicemail and Mobile Hotspot. I flashed the Note to ATT firmware and have all the features but the only feature that worked was the Mobile Hotspot. WiFi calling does not work, as well as visual voicemail.
Someone recommended that I use an old iphone IMEI and "trick" the system, which I did. Now WIFI calling WORKS, AS WELL AS VISUAL VOICEMAIL. But now the Mobile Hotspot doesnt work.
When I call ATT they tell me that i have to have the IMEI for the android phone on my account to get Mobile Hotspot working. When they change it, Mobile Hotspot starts working, but then WIFI calling and Visual Voicemail stops working..
this is driving me crazy. Any ideas?

As far as I know, and from my past with unlocked phones, the carrier native tools don't usually work or work inconsistently. I didn't even have VZW visual voicemail with my unlocked Note 9. I used the Samsung version. Wifi calling never worked, nor did HD video calling. As a matter of fact, I couldn't get my Galaxy Watch LTE to work at all until I switched to a Note 10+ from VZW. Then everything worked - VOLTE, wifi calling, HD voice and video, etc. On the unlocked phone I made a dozen calls to support and they could never get it to work correctly. And it sucks, because I love unlocked phones, as I like the Samsung toolset better than the VZW garbage.
Sent from my SM-N975U using Tapatalk

Related

[Q] Does the video calling feature in the native dialer work in the US over AT&T

N7100 almost here, and I see that the native dialer has a video dialer function that allows you to make video calls over your cellular network. I am in the US on AT&T, and was wondering if anyone with International Samsung phones have attempted to make a video call over AT&T using the native dialer, or if AT&T still blocks this global function?
This would be between 2 N7100's in the US over AT&T or a N7100 and an International SGIII. I am not talking about the AT&T flavor, only International Unlocked Sammy's.
I have searched but there is little info on this, and the ones who say it work never tell what country they are in or the carrier they are using it on.
Re: [Q] Does the video calling feature in the native dialer work in the US over AT&T
Video calling on native dialer definitely works in India in almost all the networks. I am using a national service provider called bsnl and it's dirt cheap. They charge me around 4 cents per minute. However video calling doesn't work all the time even if I'm on 3g network if the 2nd party doesn't get 3g signal properly.
Sent from my GT-N7100 using Tapatalk 2

Verizon HD & Video Calling

Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
djeddieone said:
Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
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I've had the hd voice calling activate on its own when I call a friend with an S6 on Verizon. There were no prompts but my dialer showed "HD" during the call and the audio was much improved.
cntryby429 said:
I've had the hd voice calling activate on its own when I call a friend with an S6 on Verizon. There were no prompts but my dialer showed "HD" during the call and the audio was much improved.
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Click to collapse
I think the "much improved" is very subjective. The person on the other end sounds unnatural to me... Maybe its the years of ****ty audio quality that Verizon has forced on me.... But I'm not a fan. Besides it is fairly worthless as the other party has to be a compatible verizon phone. Most of my calls, other than my wife, are on other networks or land lines, where the HD does not come into play...
Sent from my Pixel XL using Tapatalk
HD calling works for me (Shows the HD icon when Codec is AMR-WB). However video calling does not. If I force Video calling provisioning. It turns off after reboot. Works on my buddies Pixel XL however...
I'm on Verizon also and HD calling works for me. I haven't tried video calling but it shows up for some contacts.
djeddieone said:
Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
Click to expand...
Click to collapse
I'm in the same boat. All settings and provisioning activated, but don't see the "HD" icon on calls, or anything related to video calling.
Let me know if you figure anything out.
Sent from my Pixel XL using XDA-Developers mobile app
Both work for me. Video calling icon comes up when on call and hd voice icon as well.
I haven't been able to test HD Voice, but I'm finally seeing options for video calls in the dialer.
*I think* this is what fixed it:
-Dial *#*#4636#*#*
-Select Phone Info
-Make sure provision boxes are checked for VOLTE, Video and Wi-Fi Calling
-Reboot, just to be safe
-Go to Wireless & networks settings and select Network settings reset
-Turn off Advanced Calling and turn it back on
-Reboot
Sent from my Pixel XL using XDA-Developers mobile app
When people with Verizon call me, I get HD Voice but when I call them, it's standard quality. Wtf Verizon/Google...
Sent from my Pixel XL using Tapatalk
Video calling and HD work for me. I have the Google version, not the Verizon one. It's nice to be able to switch during a call but the quality is often bad even with a good connection. Google Duo seems to work better and works with iPhones and all Android phones.
DoctorB0NG said:
When people with Verizon call me, I get HD Voice but when I call them, it's standard quality. Wtf Verizon/Google...
Sent from my Pixel XL using Tapatalk
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Dangit!
I thought I was all good, but I have the same thing. Incoming calls are HD, outgoing are not. Or if they are, there's no icon indicating it.
Still can't get Wi-Fi calling to activate, also.
Sent from my Pixel XL using XDA-Developers mobile app
I'm on Google's support chat right now regarding the HD voice with outgoing calls issue on Verizon. I'll post what I find.
Edit: they kept trying to tell me it was Verizon's fault. They said I either didn't have HD voice enabled on my account or I had a service issue both of which are wrong. I've triple checked my account and it wouldn't work when someone called me if it weren't enabled. Also, it doesn't matter where I am, the issue always behaves the same. Outbound calls give no HD voice but inbound do.
Sent from my Pixel XL using Tapatalk
HD outgoing and video works for me. Gs pixel on 7.1.1 but it worked on 7.1 too. Works on both wifi and LTE. Wifi calling is switchable also.
I'd say get a new sim card. Sometimes vzw tech can reprovision the card properly. Sometimes it's easier to just get a new one. I've had weird stuff happen where only one side of the conversation can hear the other and only a new card would fix it.
larsdennert said:
HD outgoing and video works for me. Gs pixel on 7.1.1 but it worked on 7.1 too. Works on both wifi and LTE. Wifi calling is switchable also.
I'd say get a new sim card. Sometimes vzw tech can reprovision the card properly. Sometimes it's easier to just get a new one. I've had weird stuff happen where only one side of the conversation can hear the other and only a new card would fix it.
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Thanks. Good to know there are some Pixels on Verizon out there without issues.
I'll try the new sim. Mine is at least three years old--maybe four!
Sent from my Pixel XL using XDA-Developers mobile app
Can anyone explain why when I try to Facebook call, video, etc data drops instantly? It happens every time. I have unlocked Google PIXEL xl.

Video calling with Total Wireless?

Hello, I have a Version Note 4 (SM-N910V) (N910VVRU2CPF3) and I really want to video call my wife with the same phone. I would like to use the native built in video caller.
I just got this phone and from what I understand, I need to turn on HD voice/video calling under advanced calling. I have Total Wireless (Tracfone/Strattalk) and there is an error when I try and turn it on from Verizon. Is there another way to get it working? I am familiar with rooting with my Verizon Note 3, do I need root?
I have page plus which is another Verizon mvno and they don't support HD calling either. It is my understanding that Verizon reserves those features for their own customers.
I started using hangouts. I was just curious if there was a way to force it.

Verizon Advanced/HD Calling on Unlocked S9+

I currently have an Unlocked Galaxy S9+ directly from Samsung running on Verizon's network.
I can't seem to find a way to enable the HD Calling/Video Calling/Advanced Calling features.
Some rumors suspected if you installed the MyVerizon app it would enable the advanced calling menu, but that didn't work.
Is there any way to enable these features?
Is there a command through ADB to enable this?
Would I need root access?
EDIT: Model Number: SM-G965U1 - Snapdragon
No way to get Video and WiFi calling to work (yet), but go to Connections, then Mobile Networks and you can turn VoLTE Calls on or off, which is HD voice. It was there by default on my unlocked S9+ on Verizon. If you don't see it, you may need to add HD calling to your Verizon plan (it's free, but you have to login to the website and add it as a feature).
iamrobk said:
No way to get Video and WiFi calling to work (yet), but go to Connections, then Mobile Networks and you can turn VoLTE Calls on or off, which is HD voice. It was there by default on my unlocked S9+ on Verizon. If you don't see it, you may need to add HD calling to your Verizon plan (it's free, but you have to login to the website and add it as a feature).
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Ahh, I already have VoLTE enabled. Guess I will have to wait until someone finds a way to enable those other features.
Thanks for the info!
Whatsapp and Duo appear to support video calling over WiFi
Airstream25 said:
Whatsapp and Duo appear to support video calling over WiFi
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Click to collapse
Yeah, I know that they support video calling, along with a ton of other apps, but there is a native video calling option.
They got it working on unlocked S8, using some of the APKs and CSC from the Verizon phone. See below:
https://forum.xda-developers.com/ve...to/how-to-video-wificalling-unlocked-t3615027
Or just by flashing the whole Verizon firmware on the unlocked phone (kinda defeats the purpose of getting the unlocked phone):
https://forum.xda-developers.com/ve...axy-s8-unlocked-version-wifi-calling-t3699806
So I'm hoping it's just a matter of time, as I also need the WIFI calling to work on my unlocked phone. I think that's what is needed in order to send texts over WIFI via the Verizon Message+ app, which is what I ultimately need when in poor signal areas (sending texts over WIFI, without getting a second number with Google Voice or asking people to install secondary apps like Allo/Duo). Or I could just switch to T-mobile I guess, where all these things work with the unlocked phone without the additional hassle.
Here is to hoping we can get wifi calling and native video calling working on the unlocked s9/s9+ phones for those of us on verizon.
I have the S9+ (G965U1), and I have used the included Wi-Fi Calling app.
Look for Wi-Fi Calling.
Dudeman456 said:
I have the S9+ (G965U1), and I have used the included Wi-Fi Calling app.
Look for Wi-Fi Calling.
Click to expand...
Click to collapse
I just got my unlocked S9 what do I need to do to get everything working on VZW I mean HD Calling, and video calling etc.? I've never owned Samsung Phones, I've always had unlocked bootloader HTC phones that I could do anything I wanted with. I don't know anything about Samsung accept "Odin". I still havn't put the sim card in cause I was thinking of returning the phone.
Thanks for the hint Dudeman456! I found WiFi Calling under system apps and went to its settings and activated its permissions. Now I can send text messages over WiFi using Verizon Message+ app (and not the included Messages app or Android Messages). I still don't have WiFi calling through the default phone app on S9. I wonder if there is a different phone app that I need for that purpose (Verizon Phone app?).
Same issue as my unlocked Note 8 I got from Sammy. You can enable video calling in the *#*#4636*#*# menu. You will not be able to activate WiFi calling though unless you flash the Verizon firmware. You also will not be able to use any Verizon features such as watching NFL games (but I think that is changing and won't be a Verizon exclusive) and premium visual voicemail. Really is a deal breaker for me.
Sent from my SM-G965U1 using Tapatalk
skinnytoo2 said:
Same issue as my unlocked Note 8 I got from Sammy. You can enable video calling in the *#*#4636*#*# menu. You will not be able to activate WiFi calling though unless you flash the Verizon firmware. You also will not be able to use any Verizon features such as watching NFL games (but I think that is changing and won't be a Verizon exclusive) and premium visual voicemail. Really is a deal breaker for me.
Sent from my SM-G965U1 using Tapatalk
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What in the world does this mean "*#*#4636*#*# menu"????
All,
This is a KNOWN issue with Verizon.
I got my S9+ on Wed 3/14 from pre-order and could not get video calling to work. Went to Verizon store on Sat 3/17 preparing to wage war with them. The Verizon tech stopped me in my tracks and said it's already known. An email sent from corporate to all verizon stores indicating the problem with video calling. It is an issue with Samsung software which they are "diligently" working to correct and will push an update soon.
Notice this.. go to either MyVerizon app or the website and login. then go to devices/manage devices...then go controls then to adjust service blocks and you will see the video calling is blocked and cannot be unblocked. Apparently this is done for "our own good" until Samsung fixes the issue.
No date from the tech on when a fix will be issued.
DONT try anything crazy to enable video calling..just be patient and wait for the fix. My S9+ is unlocked too and i was assured that video calling will be enabled once a fix is issued.
ajal said:
Thanks for the hint Dudeman456! I found WiFi Calling under system apps and went to its settings and activated its permissions. Now I can send text messages over WiFi using Verizon Message+ app (and not the included Messages app or Android Messages). I still don't have WiFi calling through the default phone app on S9. I wonder if there is a different phone app that I need for that purpose (Verizon Phone app?).
Click to expand...
Click to collapse
That is odd. I am using my G965U1 on Sprint and my Wi-Fi Calling app is in the regular app drawer with everything else. I did not expect it to work, since it is Sprint, but it did. The Wi-Fi Calling app was available before placing a sim card inside.
Gnex81 said:
All,
This is a KNOWN issue with Verizon.
I got my S9+ on Wed 3/14 from pre-order and could not get video calling to work. Went to Verizon store on Sat 3/17 preparing to wage war with them. The Verizon tech stopped me in my tracks and said it's already known. An email sent from corporate to all verizon stores indicating the problem with video calling. It is an issue with Samsung software which they are "diligently" working to correct and will push an update soon.
Notice this.. go to either MyVerizon app or the website and login. then go to devices/manage devices...then go controls then to adjust service blocks and you will see the video calling is blocked and cannot be unblocked. Apparently this is done for "our own good" until Samsung fixes the issue.
No date from the tech on when a fix will be issued.
DONT try anything crazy to enable video calling..just be patient and wait for the fix. My S9+ is unlocked too and i was assured that video calling will be enabled once a fix is issued.
Click to expand...
Click to collapse
I don't think it will unblock. If you didn't buy the VZW branded phone you most likely won't get video calling. I assumed this from the start. I spent a good portion of the day speaking with a VZW 2nd level support engineer supervisor with 20 years experience. He asked is there anything else that could be done besides unblocking video calls to make me happy, because that at this time it is impossible as the phone is not a VZW phone. Look in you phone profile on their website, does a picture of your phone show up? My profile is blank, that means the phone is not in their system of phones, even though I flashed the full VZW package with bloatware and all after first a full reset. My Phone has VZW splash screen and all the advanced calling menus, in about phone it says SM-G960U, but that block cant be removed. Maybe I screwed up somewhere and alerted them by booting with a sim card in? Maybe they flagged my IMEI? I don't know but the rep said point blank they can't unblock video calling on that line, and unlocked phones are not supported.
Are you all seeing LTE+ (carrier aggregation) on your Verizon S9 devices? I'm in Vegas and my device appears to sit on B13 (700mhz) and does not hand off anywhere else.
DevalB said:
Are you all seeing LTE+ (carrier aggregation) on your Verizon S9 devices? I'm in Vegas and my device appears to sit on B13 (700mhz) and does not hand off anywhere else.
Click to expand...
Click to collapse
My S9 does not show LTE or 4G. I think there are a lot of bugs still.
skopper said:
My S9 does not show LTE or 4G. I think there are a lot of bugs still.
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That's a whole other issue then. Is your device an unlocked device?
DevalB said:
That's a whole other issue then. Is your device an unlocked device?
Click to expand...
Click to collapse
Yes - unlocked on Verizon.
You need the right apps for Wi-Fi calling and some in framework. I don't own a s9 but that's what you need to do to get it to work. Along with some csc edits

Getting voice over wi-fi on this phone? Anyone

Hello there, im trying to activate vowifi, i can activate volte fine but not vowifi, anyone got it activated and if you did how did you do it.
Sent from my SHARK MBU-H0 using Tapatalk
Are you in the USA? If so, that is the reason. Xiaomi phones are not whitelisted for wifi calling by ANY carrier here and this is not expected to change soon.
I am presuming you used short codes to turn on Volte successfully. The Wowfi code works also (phone is wifi calling capable) but its carrier disabled.
I bought a paid plan from FreeUP, an ATT MVNO, where you can use an app dialer to make outgoing wifi calls (and free unlimited international calls) but still no incoming wifi calls.
Same pricing as Mint Mobile.
(Fyi, even if you weren't using a global phone the only Android phones guaranteed to get wifi calling here are the ones the carriers here sell ... There are a few exceptions ... The newer pixels and a few others.)

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