Fire Stick 5.0.5.1 can't play Amazon Prime content - Fire TV Q&A, Help & Troubleshooting

I have OTA updates blocked since day 1 using debloater tool. Device is at OS 5.0.51 (537175520). Everything (Netflix, Kodi, Amazon Prime) was working great for more than a year.
Recently can't play any Amazon Prime content even though I'm signed into my Prime account. It does show recently viewed in list from other devices (phone, other smart tv). Clicking on a video spins the icon a few seconds and then takes you right back to your personalized Prime content page. So the program isn't crashing just not allowing streaming anymore.
Tried rebooting, force stop application, clearing cache. Any other suggestions or do I have to reset to default settings? Will restoring allow Amazon updates and remove Kodi?
Go easy I'm only tech savvy enough to get into trouble
Thanks.

Clear amazon video app cache and data in settings -> applications.

Hey Blue,
I tried that before and it didn't seem to work. Tried it again and after doing that it allows me to start one title. If I stop the video and try to play another one, it won't stream a different title.
Sometimes when I try to restart the same title it won't do that either.
I redo the clear data and cache it lets me do the one title only thing again very reproducibly.
The Prime video player is version 1.0.247.48-ATVAndroidFOS5.... at size 40.43MB if that helps.
Any other things to try? Thanks for your help.

If you have twrp installed I would reflash current rom and see if that fixes the problem. I'm currently using 5.2.1.1 and had same issue with prime video and clearing worked for me.

Don't know what twrp is, how to check for it or how to reflash the rom. Is there a link or instructions somewhere you could point me to?

Read a little about twrp....looks like with my skill level it's the fastest way for me to brick the firestick, haha. My device is not rooted if that makes a difference?
Is there a low tech way? For example, could the Prime Video app be deleted and redownloaded from the App Store?
If not, what would happen if I reset to factory? Would the stick revert to receiving Over the Air updates? Could KODI be reinstalled if that happens?
Thanks for answering my newbie questions!

emsrph said:
Read a little about twrp....looks like with my skill level it's the fastest way for me to brick the firestick, haha. My device is not rooted if that makes a difference?
Is there a low tech way? For example, could the Prime Video app be deleted and redownloaded from the App Store?
If not, what would happen if I reset to factory? Would the stick revert to receiving Over the Air updates? Could KODI be reinstalled if that happens?
Thanks for answering my newbie questions!
Click to expand...
Click to collapse
You have OTA updates blocked. Is it a reason why if you do not want to root it? You will not be able to reset to factory if OTA updates are blocked however if you unblock it will update to the latest s/w version and at the moment is no way to root it but you can still install Kodi.
Why not reading on how to root it, install TWRP and from here on you can install latest rooted release s/w by rbox.

bula1ca said:
You have OTA updates blocked. Is it a reason why if you do not want to root it? You will not be able to reset to factory if OTA updates are blocked however if you unblock it will update to the latest s/w version and at the moment is no way to root it but you can still install Kodi.
Why not reading on how to root it, install TWRP and from here on you can install latest rooted release s/w by rbox.
Click to expand...
Click to collapse
Best reason to not root it is because I will probably break the thing with my lack of knowledge.
So, I have to re-enable the over the air updates or I won't be able to reset to default factory settings?
How about the idea to delete and reinstall Amazon Prime from the App store, is that a possible way to get it working again?
Thanks!

emsrph said:
Best reason to not root it is because I will probably break the thing with my lack of knowledge.
So, I have to re-enable the over the air updates or I won't be able to reset to default factory settings?
How about the idea to delete and reinstall Amazon Prime from the App store, is that a possible way to get it working again?
Thanks!
Click to expand...
Click to collapse
Prime is part of the system menu and can not be erase as you erase an app

Well, maybe I'll move this stick to a smart tv that has Amazon Prime app already since this is the only problem with the stick as is.
Thanks

Hi,
I've had the same problem with all the Fire TV and Sticks I bought. I live in Italy and always had the same error. I have updates domains blocked so I've always thought it was because of this. Now I'd like to solve cause Amazon Prime video is finally available in Italy too. I've always used rbox roms for my devices and I d'0nt want to go back to official firmware. Amazon app on my Nvidia Shield and Browser app work fine. Any advice? Thanks.
http://oi66.tinypic.com/2i28wh5.jpg

Related

New Firmware 51.1.4.0+ and OLD netflix app

I was wondering if anyone knows of a way to block amazon forcing you to update to latest netflix after upgrading the firmware?
Thanks to rbox I have all the necessary components to keep the file structure/firmware of 51.1.0.2 and be on latest 51.1.4.1, of course new netflix does not work on that, I removed and sideloaded an extracted netflix apk from older firmware for the FTV but amazon has something forcing you to update, it pulls up a message saying required update. Any way around this? I think the state i have my FTV in if I could launch the old netflix it would work, but I can't launch it without the amazon nag.
The reason I need to keep the old netflix is for some reason my FTV's do not play well with the new version at all, many errors/skips/fails to launch/logs me out etc. I tried latest 51.1.4.1 and still same issue. It's odd too cause I bought a new FTV from staples and rooted it and upgraded it before doing anything to 51.1.4.1 with new netflix and it works way better on that unit than any of my other ones. not sure why
Also, the new netflix will not put my FTV to sleep mode automatically after timing out. The old one would allow it to go to sleep mode while new netflix logs out of the user profile but leaves the app open and it sat overnight on netflix, This doesnt work very well for me. Any help/insight is appreciated!
Skater4599 said:
I was wondering if anyone knows of a way to block amazon forcing you to update to latest netflix after upgrading the firmware?
Thanks to rbox I have all the necessary components to keep the file structure/firmware of 51.1.0.2 and be on latest 51.1.4.1, of course new netflix does not work on that, I removed and sideloaded an extracted netflix apk from older firmware for the FTV but amazon has something forcing you to update, it pulls up a message saying required update. Any way around this? I think the state i have my FTV in if I could launch the old netflix it would work, but I can't launch it without the amazon nag.
The reason I need to keep the old netflix is for some reason my FTV's do not play well with the new version at all, many errors/skips/fails to launch/logs me out etc. I tried latest 51.1.4.1 and still same issue. It's odd too cause I bought a new FTV from staples and rooted it and upgraded it before doing anything to 51.1.4.1 with new netflix and it works way better on that unit than any of my other ones. not sure why
Also, the new netflix will not put my FTV to sleep mode automatically after timing out. The old one would allow it to go to sleep mode while new netflix logs out of the user profile but leaves the app open and it sat overnight on netflix, This doesnt work very well for me. Any help/insight is appreciated!
Click to expand...
Click to collapse
It's two separate apps, so if you leave the new one installed, the old one will still work. Unfortunately it won't show up in the main apps list and you'll have to open it like other sideloaded apps.
rbox said:
It's two separate apps, so if you leave the new one installed, the old one will still work. Unfortunately it won't show up in the main apps list and you'll have to open it like other sideloaded apps.
Click to expand...
Click to collapse
Just tried that, it does show up as a seperate as you said, the problem is when I launch it, I get an amazon popup that says "Launch newer Netflix Instead. you have installed a newer version of Netflix. This old version is no longer supported. Please uninstall and launch the new version instead. And two options, uninstall now or uninstall later"
Also looking at manage all apps list now it only shows the old netflix, I think it overwrote the newer version or something.
Skater4599 said:
Just tried that, it does show up as a seperate as you said, the problem is when I launch it, I get an amazon popup that says "Launch newer Netflix Instead. you have installed a newer version of Netflix. This old version is no longer supported. Please uninstall and launch the new version instead. And two options, uninstall now or uninstall later"
Also looking at manage all apps list now it only shows the old netflix, I think it overwrote the newer version or something.
Click to expand...
Click to collapse
That's odd. Originally, before I fixed Netflix... I let it update to the new Netflix, I used it and it didn't work, and then I did 'adb install' to install the old one, and went to the apps list and it "just worked". It could be that they've since updated something to prevent that from working... Why not just flash 51.1.3.0?
rbox said:
That's odd. Originally, before I fixed Netflix... I let it update to the new Netflix, I used it and it didn't work, and then I did 'adb install' to install the old one, and went to the apps list and it "just worked". It could be that they've since updated something to prevent that from working... Why not just flash 51.1.3.0?
Click to expand...
Click to collapse
My other FTV's are on 51.1.3.0 for that reason, I had just flahsed this one with latest 51.1.4.1 in hopes new netflix would work any better than it did on 51.1.4.0, but it seems not much changed (for me). I wanted to keep the new firmware for some of the features, remote on phone, sleep button, prime music and whatever bug fixes etc they've done in the background, also moving forward I don't want to be forever stuck on 51.1.3.0. But it'll have to do for now I guess.
@rbox do you still happen to have the APK you adb installed that showed up seperately? I wonder if it's just my .apk I have
Skater4599 said:
@rbox do you still happen to have the APK you adb installed that showed up seperately? I wonder if it's just my .apk I have
Click to expand...
Click to collapse
It's the same one you have, it hasn't been chagned in forever. Just pull it off one of your other boxes.
Ok, yep same place I got the one I have. I just re-pulled it and the /data/data folder just to see, same thing.
Thanks for the help/input rbox
I hope this is the right thread for this -
I just updated to the pre-rooted 51.1.4.1_514013920 firmware. The new netflix app won't play anything. I tried uninstalling it, deleting it from the cloud, rebooting, and reinstalling. Still nothing.
Any ideas? I was fine with the old app if someone could point me to the APK. I unforunately don't have any other devices with the old APK.
I appreciate any help.
---------- Post added at 11:08 PM ---------- Previous post was at 10:15 PM ----------
sjwaste said:
I hope this is the right thread for this -
I just updated to the pre-rooted 51.1.4.1_514013920 firmware. The new netflix app won't play anything. I tried uninstalling it, deleting it from the cloud, rebooting, and reinstalling. Still nothing.
Any ideas? I was fine with the old app if someone could point me to the APK. I unforunately don't have any other devices with the old APK.
I appreciate any help.
Click to expand...
Click to collapse
Nevermind. I ended up wiping and installing 51.1.4.0 because I don't think I ever did that. Then I reinstalled the boot menu and flashed .1 and everything is working.
I'll leave this here just in case anyone else makes the same bonehead mistake. Thanks for the hard work rbox, appreciate the rooted firmware releases.

HBO GO no video, only audio after firmware update 5.0.5 on fire tv stick

It was working well before the update
However after update 5.0.5 then only audio, no video when playing movies
Anybody experience this as well?
dony71 said:
It was working well before the update
However after update 5.0.5 then only audio, no video when playing movies
Anybody experience this as well?
Click to expand...
Click to collapse
I am having the same issues.
I have tried clearing our cache and data, then uninstall and reinstall.
Same problem. I only had this after the last update.
Have you found a solution?
I also tried to change my resolution settings on the Fire Stick and this did not help either.
Same issue here. Haven't found a solution yet.
I found a solution!!!!!!
I had tried everything and this was the ONLY thing that worked....you ready? You may not like this but:
Reset the stick back to factory defaults.
You won't lose anything unless you had loaded custom apps on the stick through ADB.
You will only have to redownload all your apps, which will be saved in your cloud, so no need to search for them again.
Let me know if this fixes your issue. I am so happy to have all my apps working properly again. It must have been this last update that messed all my stuff up like yours and everyone else's.
Yup. Factory reset, re-activate, reload & re-activate all apps. Everything works now.
DavdEBSmith said:
Yup. Factory reset, re-activate, reload & re-activate all apps. Everything works now.
Click to expand...
Click to collapse
I accept thumbs up thanks for my efforts. ~

Both of my FTVs are crashing with Kodi

I have two FTVs both running old 51.1.1.0. Both of them have Kodi 14.2 and both crash shortly after I launch Kodi. They were both working fine and then both stopped working the same day. I thought there may have been an update, but that didn't happen. I can't figure it out and I'm really frustrated with these boxes. I'm ready to sell them and get something better. I can't even update them. Every way I try to update fails.
Any suggestions?
madtork said:
I have two FTVs both running old 51.1.1.0. Both of them have Kodi 14.2 and both crash shortly after I launch Kodi. They were both working fine and then both stopped working the same day. I thought there may have been an update, but that didn't happen. I can't figure it out and I'm really frustrated with these boxes. I'm ready to sell them and get something better. I can't even update them. Every way I try to update fails.
Any suggestions?
Click to expand...
Click to collapse
You have to provide a lot more info regarding your boxes. I am assuming your boxes are rooted or you blocked updates in your router because this is a very old firmware and if so you will not be able to update them over the air without enabling OTA updates.
Start here and read before you do anything (you can still keep root and update to latest OS3 s/w): http://www.aftvnews.com/start/
bula1ca said:
You have to provide a lot more info regarding your boxes. I am assuming your boxes are rooted or you blocked updates in your router because this is a very old firmware and if so you will not be able to update them over the air without enabling OTA updates.
Start here and read before you do anything (you can still keep root and update to latest OS3 s/w): http://www.aftvnews.com/start/
Click to expand...
Click to collapse
They both are rooted. I'm just trying to update Kodi. I thought it would be best to keep the old firmware. I've used the Windows utility app to try and install the new version of Kodi as well as the fire installer on an android phone. Nothing seems to work. This is the way I've always done it. Let me know what other information I can provide.
Not sure why you want to keep an older firmware (newer versions bring fixes and improvements) but that is up to you. Have you installed something on both units that lead to the system crash? It is very weird that both units stopped working at the same time. Have you try to clean cache (not data) and run kodi again? If this does not work do a back up, uninstall kodi, reset firetv, reinstall whatever version of kodi you like and run it (do not restore you back up yet) if all is good (opens up) exit kodi and restore your back up. If it still does not open then something got corrupted in your data files and you will have to reinstall everything from scratch.
bula1ca said:
Not sure why you want to keep an older firmware (newer versions bring fixes and improvements) but that is up to you. Have you installed something on both units that lead to the system crash? It is very weird that both units stopped working at the same time. Have you try to clean cache (not data) and run kodi again? If this does not work do a back up, uninstall kodi, reset firetv, reinstall whatever version of kodi you like and run it (do not restore you back up yet) if all is good (opens up) exit kodi and restore your back up. If it still does not open then something got corrupted in your data files and you will have to reinstall everything from scratch.
Click to expand...
Click to collapse
I've tried clearing cash. The reason I didn't take an OTA update for firmware is because I thought I couldn't root the newer versions.
madtork said:
I've tried clearing cash. The reason I didn't take an OTA update for firmware is because I thought I couldn't root the newer versions.
Click to expand...
Click to collapse
You can still update to latest firmware (using rbox prerooted images). Follow link I posted above and read, read, read before you do anything.
I think the same as bula1ca write down here.
First update to the last availible prerooted rom. Read it here how to do: http://www.aftvnews.com/start/
Another question from my side is: Why did you use kodi 14.2.
kodi 16 jarvis is availible and you can use it as launcher too with a pythin script here from the board.
Feel free to ask your question but please read enough before
Greetings by Idijt

Netflix always exits randomly since I upgraded to the latest version!

Hi,
I have several fire TVs, one of them is rooted. since upgraded to the latest version, when I play netflix, after a while , netflix always exit randomly.
why?
any hint?
I'm having the same issue since I downloaded the latest version and it's not just Netflix. I'm having issues with tubi.tv doing the same thing. Also Netflix has problems loading or playing a title. It's especially frustrating and irritating when you watching a show and it starts buffering. It goes to 25%, stops and I have to back out then go back in. It happens quite frequently since I downloaded the new version.
blackantt said:
any hint?
Click to expand...
Click to collapse
Melina69 said:
I'm having the same issue since I downloaded the latest version and it's not just Netflix.
Click to expand...
Click to collapse
Guys, please specify device, root, FW, etc.. Of you don't include specifics then it becomes a guessing game.
Netflix can be fanikie. When it acts up on me. On my latest FW PreRooted FTV1. I just go to the apps setting. Then do an App Stop & clean the cache. I leave Data alone. Since I prefer to not have to input the log in info. I also have the Apps auto update turned off. So I control when it updates. I only update if none of my other tricks work. As a last resort.
I didn't realize there was more than one kind of Amazon Fire TV. I have no idea what the specifics are. Netflix has never done this before until I downloaded the latest version. I don't believe the automatic updates is on since I never had to update it before. I don't know how to stop and clear cache. Never had to do that either. Maybe my version is different than yours. But I went to settings to see if I could figure it out.
Melina69 said:
I didn't realize there was more than one kind of Amazon Fire TV. I have no idea what the specifics are. Netflix has never done this before until I downloaded the latest version. I don't believe the automatic updates is on since I never had to update it before. I don't know how to stop and clear cache. Never had to do that either. Maybe my version is different than yours. But I went to settings to see if I could figure it out.
Click to expand...
Click to collapse
Now that there are TV's there are 5 type of FireTV devices.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201640900
You can clean the cache from the App Settings. In the Apps Management menu.
blackantt said:
Hi,
I have several fire TVs, one of them is rooted. since upgraded to the latest version, when I play netflix, after a while , netflix always exit randomly.
why?
Click to expand...
Click to collapse
Is it the rooted FireTV that exists randomly? My rooted AFTV1 box refuses to load now. I've uninstalled the app several times, prior to that cleared cache and data and nothing. It asks for my login info, accepts it, and then ultimately kicks me out with zero error messages.
If I saw the last update correctly, it was updated mid-June and I used Netflix last week. I thought I was the only one this was happening to, but it appears to be happening to others. I wonder if it's a root issue?
null0pointer said:
Is it the rooted FireTV that exists randomly? My rooted AFTV1 box refuses to load now. I've uninstalled the app several times, prior to that cleared cache and data and nothing. It asks for my login info, accepts it, and then ultimately kicks me out with zero error messages.
If I saw the last update correctly, it was updated mid-June and I used Netflix last week. I thought I was the only one this was happening to, but it appears to be happening to others. I wonder if it's a root issue?
Click to expand...
Click to collapse
If you are on FireOS 3 then yeah. Netflix probably made their latest Neflix app incompatible with old Android versions.
Y314K said:
If you are on FireOS 3 then yeah. Netflix probably made their latest Neflix app incompatible with old Android versions.
Click to expand...
Click to collapse
I'm on the newest pre-rooted Fire OS available and the newest version of Netflix. It worked last week, so I'm not sure what is happening this week to cause the outage.
I'm likely to rollback root to stock OS anyway as several OTT TV providers do not work like Vue. They refuse to run when they detect root.
null0pointer said:
I'm on the newest pre-rooted Fire OS available and the newest version of Netflix. It worked last week, so I'm not sure what is happening this week to cause the outage.
I'm likely to rollback root to stock OS anyway as several OTT TV providers do not work like Vue. They refuse to run when they detect root.
Click to expand...
Click to collapse
If you're bootloader is unlocked. You might want to wait in case we can get Magisk HideRoot working. Near future project. Don't try it now. But heads up.
For now just turn off apps auto update & install a prior version of Netflix.
Y314K said:
Guys, please specify device, root, FW, etc.. Of you don't include specifics then it becomes a guessing game.
Netflix can be fanikie. When it acts up on me. On my latest FW PreRooted FTV1. I just go to the apps setting. Then do an App Stop & clean the cache. I leave Data alone. Since I prefer to not have to input the log in info. I also have the Apps auto update turned off. So I control when it updates. I only update if none of my other tricks work. As a last resort.
Click to expand...
Click to collapse
for my pre-root and regular fire TV I, when I upgraded to 5.2.4.1 . they all have this trouble (exit randomly in Netflix). hope someone can debug it.

[SOLVED] New HULU and HBO App Playback Failure Fix AFTV2 (sloane)

Update: This issue has now been confirmed solved for the Hulu, HBO Go, and HBO NOW app update error.
There are 2 ways to remedy the issue:
1. The prefered method is to update to the newest ROM. Rbox has issued an updated version of his ROM 5.2.4.2_r2. You can get a copy at the forum post here 5.2.4.1_r2. This updated version fixes playback errors in the new Hulu app as well as HBO (Go and Now) issues. Be sure to follow normal flashing instructions. Note - 5.2.4.2_r1 will NOT work for the new Hulu app (4.x.x).
2. If, for some reason, you do not want to flash an updated ROM. For the quick and dirty solution, post #12 gives instructions on correcting the problem. Note that this method only reverts to an older version of the app (3.x.x) and will not allow the new Hulu Live TV service functionality or the multiple accounts functionality. The same will need to be done for the HBO apk as well.
Original Post:
I'm surprised I'm the only one so far posting about this, but maybe I'm the only one experiencing problems.
The new HULU app updated automatically for me yesterday and immediately rendered playback impossible. Any show, movie, etc. comes back with a playback failure error code cdn-3-xxxxxxxx where the "x"s at the end change to different alpha numeric characters at any time. Here is what I have tried so far with NO POSITIVE RESULTS (in addition to speaking with HULU customer service support desk). I am on a rooted box using TWRP and rbox's system files (sloane).
Uninstalled and reinstalled app
Restarted AFTV
Unauthorized app via HULU website and re-authorized
Restarted router, cable modem, and AFTV (even a long term restart as requested by HULU tech support)
Updated AFTV software version (originally I was on 5.2.4.0 - then I updated to 5.2.4.2)
Wiped cache (Factory Reset)
As stated above, none of these worked.
HULU support gave me no way to uninstall the app and go back to an older (working) version, so I am currently stuck without a working version of HULU.
Here's what I'm interested in finding out from the community:
Has anyone experienced the same problems I have and then been able to get the app working correctly? If so, what method worked for you?
I can probably find an old version of the app online, however, I need to be able to block or turn off the update somehow... is there a method of turning the app update similar to how we stop the AFTV from updating automatically?
Any assistance would be appreciated. I'd really like the old version of the app back, since the newer version is crap.
This should be an old version of the apk you can try to sideload: https://www.dropbox.com/s/xw9rv2nxet2lchu/com.hulu.plus-FireTV-3.2.a.apk?dl=0
Thanks Sizzle, but I fear without a method of stopping the update I will shortly be left in a similar situation as I currently am in. Would you happen to know how to stop the automatic update of the hulu apk?
chadster1976 said:
Thanks Sizzle, but I fear without a method of stopping the update I will shortly be left in a similar situation as I currently am in. Would you happen to know how to stop the automatic update of the hulu apk?
Click to expand...
Click to collapse
FireOS 5 UI in Settings/Applications/Appstore/ you can turn off the "Automatic Updates" for all apps. In the future you will get notifications about Updates. You will be able to ignore them or apply them.
Can you confirm that the apk I provided is the older version? I've already upgraded and everything works fine on my Fire TV 1.
Sizzle - I will have some time this afternoon or early evening to implement the rollback and turn off the updates that Y314K provided instructions to earlier. I will post back with results when complete.
Thank you again for the assist.
Yup... I posted this as an issue on aftv news. If your rooted the new Hulu version will not work on your Amazon Fire TV. Please let us know if this method fixes the problem.
Sent from my Nexus 6P using XDA-Developers Legacy app
tekno4ever said:
Yup... I posted this as an issue on aftv news. If your rooted the new Hulu version will not work on your Amazon Fire TV. Please let us know if this method fixes the problem.
Sent from my Nexus 6P using XDA-Developers Legacy app
Click to expand...
Click to collapse
The wife is not happy with Hulu not working and honestly she needs a stock always working AFTV box.
Happy Wife Happy Life! After searching a few different ways I'm unable to find a stock nonrooted 5.2.4.2 zip.
Might anyone know where I can download to flash via TWRP?
I can report same issue, it also effects newer versions of HBO GO
I've got a rooted fully unlocked bootloader FireTV 1 and am using version 4.0.0.342 as reported by Titanium Backup with no problems. What specifically shouldn't I be able to do? My hulu account is ad-free. Perhaps you guys are running an adblocker and do not have an ad-free hulu subscription?
Here's the 4.0.0.342 apk from my Fire TV: https://www.dropbox.com/s/mgvqg1ugzhrjpr5/com.hulu.plus-FireTV-4.0.0.342.apk?dl=0
Here's the old 3.2.a version from my other FireTV: https://www.dropbox.com/s/xw9rv2nxet2lchu/com.hulu.plus-FireTV-3.2.a.apk?dl=0
I am looking into this. If it is what I think, it would only be effecting the Fire TV 2 and has nothing to do with root.
Sizzlechest said:
Can you confirm that the apk I provided is the older version? I've already upgraded and everything works fine on my Fire TV 1.
Click to expand...
Click to collapse
Ok - Here are my findings. I attempted to install the 4.0.xxx version on both of my AFTV2 (sloane) boxes. Neither box would play videos (although the app booted and appeared to run correctly initially). Both are rooted with one running 5.2.4.2 and the other running 5.2.1.1.
After unsuccessful attempts of trying out the v4 app on both boxes, I uninstalled the apk, then rebooted.
Installed 3.2.a and success! Both units work as they should.
Although they are not the newest version of the app, I am able to play back video - so that is a plus
This version will not have the new Hulu Live or the separate account access to the app.
For anyone else experiencing this problem, here is the process I would recommend to solve this:
1. Download earlier version (3.2.a) of Hulu app (see Sizzlechest's link posted earlier)
2. Uninstall current non-working Hulu app.
3. Make sure your app automatic updates are set to OFF by going to Settings>Applications>Appstore>Automatic Updates - OFF
4. Reboot Device (may not be necessary, but what does it hurt?)
5. Connect to device via adb
6. Install Hulu 3.2.a.apk via command "adb install com.hulu.plus-FireTV2-3.2.a.apk" - keep in mind this only works if you did not rename the apk from Sizzlechest when you downloaded it.
7. Profit
You will need to re-logon to the Hulu app.
Thanks for everyone's help on this one! A real community effort.
Looking forward to rbox's discoveries on this subject. Thanks for all of your hard work on this and all of the other projects you've been a part of.
Sizzlechest said:
I've got a rooted fully unlocked bootloader FireTV 1 and am using version 4.0.0.342 as reported by Titanium Backup with no problems. What specifically shouldn't I be able to do? My hulu account is ad-free. Perhaps you guys are running an adblocker and do not have an ad-free hulu subscription?
Here's the 4.0.0.342 apk from my Fire TV: https://www.dropbox.com/s/mgvqg1ugzhrjpr5/com.hulu.plus-FireTV-4.0.0.342.apk?dl=0
Here's the old 3.2.a version from my other FireTV: https://www.dropbox.com/s/xw9rv2nxet2lchu/com.hulu.plus-FireTV-3.2.a.apk?dl=0
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Sorry, forgot to address this Sizzle.
I DO have the add-free version of Hulu, but not the newer Hulu Live subscription. I am not running any adblocker software.
Okay. I have a theory on why both Hulu and HBO are not working. Like I said this is going to be a Fire TV 2 only thing. If someone is willing to try a fix, please PM me. Do note, this might brick the box. I really don't know. And if it bricks, it'll be super dead. But, there is a slim chance the unbrick program could revive it, so I would prefer someone who has a box that was rooted with my preloader instructions and not KingoRoot. But, if you don't care, and you didn't use the preloader instructions, and want to try anyway, there definitely won't be any way to recover it. I will say this again. If you try this fix, there is a chance it might brick the box. Just want to make that clear.
Is there a specific apk version (link) for hbo now that people have had success installing?
ducksoup18 said:
Is there a specific apk version (link) for hbo now that people have had success installing?
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Sorry Duck, but I am not aware of the HBO Now app - I use Prime channels for my HBO subscription.
In the case of the Hulu app, I had to revert to the previous whole number version of app in order for it to work - V4.x.x.xxx --> V3.x.xxx
My suggestion is to just try some different versions in a fairly methodical way and see what works. It's fairly easy to install and uninstall via adb and only takes a few min.
Also, be sure to turn off automatic updating in the Appstore (different than updates for system), otherwise your app will just update itself again to the newer version and you'll be stuck.
Hopefully rbox will use his magical powers and get us an answer to all of our troubles soon. :fingers-crossed:
Thanks for the reply @chadster1976. Was able to get things to work by downloading an earlier version of HBO Now from the same place you guys suggested. Thanks again! Was able to watch GOT lastnight again on my main TV.
https://forum.xda-developers.com/showpost.php?p=73144047&postcount=412
rbox said:
Okay. I have a theory on why both Hulu and HBO are not working. Like I said this is going to be a Fire TV 2 only thing. If someone is willing to try a fix, please PM me. Do note, this might brick the box. I really don't know. And if it bricks, it'll be super dead. But, there is a slim chance the unbrick program could revive it, so I would prefer someone who has a box that was rooted with my preloader instructions and not KingoRoot. But, if you don't care, and you didn't use the preloader instructions, and want to try anyway, there definitely won't be any way to recover it. I will say this again. If you try this fix, there is a chance it might brick the box. Just want to make that clear.
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I'm willing to test as I have spare AFTV devices just in case. Just sent you a PM @rbox
So I downloaded @rbox 5.2.4.2 deleted the SU directory inside the zip as instructed, then wiped everything possible 3x upon which I cleanly reinstalled 5.2.4.2 and Hulu still does not work on my non rooted AFTV 2 Box. Direct TV Now works perfectly without installing HideMyRoot so maybe this is truly just a Hulu issue on AFTV 2 Boxes. @AFTVnews.com
tekno4ever said:
So I downloaded @rbox 5.2.4.2 deleted the SU directory inside the zip as instructed, then wiped everything possible 3x upon which I cleanly reinstalled 5.2.4.2 and Hulu still does not work on my non rooted AFTV 2 Box. Direct TV Now works perfectly without installing HideMyRoot so maybe this is truly just a Hulu issue on AFTV 2 Boxes. @AFTVnews.com
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Not sure Tekno. I was on chat 3 separate occasions with the Hulu tech support team and they claimed this had only been a rare occurrence... Take that however you want to... The extent of their assistance was resetting everything - including router, modem, etc. Then the final thing they suggested was a factory reset. I eventually did try that after updating to the latest firmware version from rbox. Needless to say that did not work. They couldn't help me with downgrading to the previous working version of the app, which is why I started this thread here on XDA.

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