[SOLVED] New HULU and HBO App Playback Failure Fix AFTV2 (sloane) - Fire TV Q&A, Help & Troubleshooting

Update: This issue has now been confirmed solved for the Hulu, HBO Go, and HBO NOW app update error.
There are 2 ways to remedy the issue:
1. The prefered method is to update to the newest ROM. Rbox has issued an updated version of his ROM 5.2.4.2_r2. You can get a copy at the forum post here 5.2.4.1_r2. This updated version fixes playback errors in the new Hulu app as well as HBO (Go and Now) issues. Be sure to follow normal flashing instructions. Note - 5.2.4.2_r1 will NOT work for the new Hulu app (4.x.x).
2. If, for some reason, you do not want to flash an updated ROM. For the quick and dirty solution, post #12 gives instructions on correcting the problem. Note that this method only reverts to an older version of the app (3.x.x) and will not allow the new Hulu Live TV service functionality or the multiple accounts functionality. The same will need to be done for the HBO apk as well.
Original Post:
I'm surprised I'm the only one so far posting about this, but maybe I'm the only one experiencing problems.
The new HULU app updated automatically for me yesterday and immediately rendered playback impossible. Any show, movie, etc. comes back with a playback failure error code cdn-3-xxxxxxxx where the "x"s at the end change to different alpha numeric characters at any time. Here is what I have tried so far with NO POSITIVE RESULTS (in addition to speaking with HULU customer service support desk). I am on a rooted box using TWRP and rbox's system files (sloane).
Uninstalled and reinstalled app
Restarted AFTV
Unauthorized app via HULU website and re-authorized
Restarted router, cable modem, and AFTV (even a long term restart as requested by HULU tech support)
Updated AFTV software version (originally I was on 5.2.4.0 - then I updated to 5.2.4.2)
Wiped cache (Factory Reset)
As stated above, none of these worked.
HULU support gave me no way to uninstall the app and go back to an older (working) version, so I am currently stuck without a working version of HULU.
Here's what I'm interested in finding out from the community:
Has anyone experienced the same problems I have and then been able to get the app working correctly? If so, what method worked for you?
I can probably find an old version of the app online, however, I need to be able to block or turn off the update somehow... is there a method of turning the app update similar to how we stop the AFTV from updating automatically?
Any assistance would be appreciated. I'd really like the old version of the app back, since the newer version is crap.

This should be an old version of the apk you can try to sideload: https://www.dropbox.com/s/xw9rv2nxet2lchu/com.hulu.plus-FireTV-3.2.a.apk?dl=0

Thanks Sizzle, but I fear without a method of stopping the update I will shortly be left in a similar situation as I currently am in. Would you happen to know how to stop the automatic update of the hulu apk?

chadster1976 said:
Thanks Sizzle, but I fear without a method of stopping the update I will shortly be left in a similar situation as I currently am in. Would you happen to know how to stop the automatic update of the hulu apk?
Click to expand...
Click to collapse
FireOS 5 UI in Settings/Applications/Appstore/ you can turn off the "Automatic Updates" for all apps. In the future you will get notifications about Updates. You will be able to ignore them or apply them.

Can you confirm that the apk I provided is the older version? I've already upgraded and everything works fine on my Fire TV 1.

Sizzle - I will have some time this afternoon or early evening to implement the rollback and turn off the updates that Y314K provided instructions to earlier. I will post back with results when complete.
Thank you again for the assist.

Yup... I posted this as an issue on aftv news. If your rooted the new Hulu version will not work on your Amazon Fire TV. Please let us know if this method fixes the problem.
Sent from my Nexus 6P using XDA-Developers Legacy app

tekno4ever said:
Yup... I posted this as an issue on aftv news. If your rooted the new Hulu version will not work on your Amazon Fire TV. Please let us know if this method fixes the problem.
Sent from my Nexus 6P using XDA-Developers Legacy app
Click to expand...
Click to collapse
The wife is not happy with Hulu not working and honestly she needs a stock always working AFTV box.
Happy Wife Happy Life! After searching a few different ways I'm unable to find a stock nonrooted 5.2.4.2 zip.
Might anyone know where I can download to flash via TWRP?

I can report same issue, it also effects newer versions of HBO GO

I've got a rooted fully unlocked bootloader FireTV 1 and am using version 4.0.0.342 as reported by Titanium Backup with no problems. What specifically shouldn't I be able to do? My hulu account is ad-free. Perhaps you guys are running an adblocker and do not have an ad-free hulu subscription?
Here's the 4.0.0.342 apk from my Fire TV: https://www.dropbox.com/s/mgvqg1ugzhrjpr5/com.hulu.plus-FireTV-4.0.0.342.apk?dl=0
Here's the old 3.2.a version from my other FireTV: https://www.dropbox.com/s/xw9rv2nxet2lchu/com.hulu.plus-FireTV-3.2.a.apk?dl=0

I am looking into this. If it is what I think, it would only be effecting the Fire TV 2 and has nothing to do with root.

Sizzlechest said:
Can you confirm that the apk I provided is the older version? I've already upgraded and everything works fine on my Fire TV 1.
Click to expand...
Click to collapse
Ok - Here are my findings. I attempted to install the 4.0.xxx version on both of my AFTV2 (sloane) boxes. Neither box would play videos (although the app booted and appeared to run correctly initially). Both are rooted with one running 5.2.4.2 and the other running 5.2.1.1.
After unsuccessful attempts of trying out the v4 app on both boxes, I uninstalled the apk, then rebooted.
Installed 3.2.a and success! Both units work as they should.
Although they are not the newest version of the app, I am able to play back video - so that is a plus
This version will not have the new Hulu Live or the separate account access to the app.
For anyone else experiencing this problem, here is the process I would recommend to solve this:
1. Download earlier version (3.2.a) of Hulu app (see Sizzlechest's link posted earlier)
2. Uninstall current non-working Hulu app.
3. Make sure your app automatic updates are set to OFF by going to Settings>Applications>Appstore>Automatic Updates - OFF
4. Reboot Device (may not be necessary, but what does it hurt?)
5. Connect to device via adb
6. Install Hulu 3.2.a.apk via command "adb install com.hulu.plus-FireTV2-3.2.a.apk" - keep in mind this only works if you did not rename the apk from Sizzlechest when you downloaded it.
7. Profit
You will need to re-logon to the Hulu app.
Thanks for everyone's help on this one! A real community effort.
Looking forward to rbox's discoveries on this subject. Thanks for all of your hard work on this and all of the other projects you've been a part of.

Sizzlechest said:
I've got a rooted fully unlocked bootloader FireTV 1 and am using version 4.0.0.342 as reported by Titanium Backup with no problems. What specifically shouldn't I be able to do? My hulu account is ad-free. Perhaps you guys are running an adblocker and do not have an ad-free hulu subscription?
Here's the 4.0.0.342 apk from my Fire TV: https://www.dropbox.com/s/mgvqg1ugzhrjpr5/com.hulu.plus-FireTV-4.0.0.342.apk?dl=0
Here's the old 3.2.a version from my other FireTV: https://www.dropbox.com/s/xw9rv2nxet2lchu/com.hulu.plus-FireTV-3.2.a.apk?dl=0
Click to expand...
Click to collapse
Sorry, forgot to address this Sizzle.
I DO have the add-free version of Hulu, but not the newer Hulu Live subscription. I am not running any adblocker software.

Okay. I have a theory on why both Hulu and HBO are not working. Like I said this is going to be a Fire TV 2 only thing. If someone is willing to try a fix, please PM me. Do note, this might brick the box. I really don't know. And if it bricks, it'll be super dead. But, there is a slim chance the unbrick program could revive it, so I would prefer someone who has a box that was rooted with my preloader instructions and not KingoRoot. But, if you don't care, and you didn't use the preloader instructions, and want to try anyway, there definitely won't be any way to recover it. I will say this again. If you try this fix, there is a chance it might brick the box. Just want to make that clear.

Is there a specific apk version (link) for hbo now that people have had success installing?

ducksoup18 said:
Is there a specific apk version (link) for hbo now that people have had success installing?
Click to expand...
Click to collapse
Sorry Duck, but I am not aware of the HBO Now app - I use Prime channels for my HBO subscription.
In the case of the Hulu app, I had to revert to the previous whole number version of app in order for it to work - V4.x.x.xxx --> V3.x.xxx
My suggestion is to just try some different versions in a fairly methodical way and see what works. It's fairly easy to install and uninstall via adb and only takes a few min.
Also, be sure to turn off automatic updating in the Appstore (different than updates for system), otherwise your app will just update itself again to the newer version and you'll be stuck.
Hopefully rbox will use his magical powers and get us an answer to all of our troubles soon. :fingers-crossed:

Thanks for the reply @chadster1976. Was able to get things to work by downloading an earlier version of HBO Now from the same place you guys suggested. Thanks again! Was able to watch GOT lastnight again on my main TV.
https://forum.xda-developers.com/showpost.php?p=73144047&postcount=412

rbox said:
Okay. I have a theory on why both Hulu and HBO are not working. Like I said this is going to be a Fire TV 2 only thing. If someone is willing to try a fix, please PM me. Do note, this might brick the box. I really don't know. And if it bricks, it'll be super dead. But, there is a slim chance the unbrick program could revive it, so I would prefer someone who has a box that was rooted with my preloader instructions and not KingoRoot. But, if you don't care, and you didn't use the preloader instructions, and want to try anyway, there definitely won't be any way to recover it. I will say this again. If you try this fix, there is a chance it might brick the box. Just want to make that clear.
Click to expand...
Click to collapse
I'm willing to test as I have spare AFTV devices just in case. Just sent you a PM @rbox

So I downloaded @rbox 5.2.4.2 deleted the SU directory inside the zip as instructed, then wiped everything possible 3x upon which I cleanly reinstalled 5.2.4.2 and Hulu still does not work on my non rooted AFTV 2 Box. Direct TV Now works perfectly without installing HideMyRoot so maybe this is truly just a Hulu issue on AFTV 2 Boxes. @AFTVnews.com

tekno4ever said:
So I downloaded @rbox 5.2.4.2 deleted the SU directory inside the zip as instructed, then wiped everything possible 3x upon which I cleanly reinstalled 5.2.4.2 and Hulu still does not work on my non rooted AFTV 2 Box. Direct TV Now works perfectly without installing HideMyRoot so maybe this is truly just a Hulu issue on AFTV 2 Boxes. @AFTVnews.com
Click to expand...
Click to collapse
Not sure Tekno. I was on chat 3 separate occasions with the Hulu tech support team and they claimed this had only been a rare occurrence... Take that however you want to... The extent of their assistance was resetting everything - including router, modem, etc. Then the final thing they suggested was a factory reset. I eventually did try that after updating to the latest firmware version from rbox. Needless to say that did not work. They couldn't help me with downgrading to the previous working version of the app, which is why I started this thread here on XDA.

Related

New Firmware 51.1.4.0+ and OLD netflix app

I was wondering if anyone knows of a way to block amazon forcing you to update to latest netflix after upgrading the firmware?
Thanks to rbox I have all the necessary components to keep the file structure/firmware of 51.1.0.2 and be on latest 51.1.4.1, of course new netflix does not work on that, I removed and sideloaded an extracted netflix apk from older firmware for the FTV but amazon has something forcing you to update, it pulls up a message saying required update. Any way around this? I think the state i have my FTV in if I could launch the old netflix it would work, but I can't launch it without the amazon nag.
The reason I need to keep the old netflix is for some reason my FTV's do not play well with the new version at all, many errors/skips/fails to launch/logs me out etc. I tried latest 51.1.4.1 and still same issue. It's odd too cause I bought a new FTV from staples and rooted it and upgraded it before doing anything to 51.1.4.1 with new netflix and it works way better on that unit than any of my other ones. not sure why
Also, the new netflix will not put my FTV to sleep mode automatically after timing out. The old one would allow it to go to sleep mode while new netflix logs out of the user profile but leaves the app open and it sat overnight on netflix, This doesnt work very well for me. Any help/insight is appreciated!
Skater4599 said:
I was wondering if anyone knows of a way to block amazon forcing you to update to latest netflix after upgrading the firmware?
Thanks to rbox I have all the necessary components to keep the file structure/firmware of 51.1.0.2 and be on latest 51.1.4.1, of course new netflix does not work on that, I removed and sideloaded an extracted netflix apk from older firmware for the FTV but amazon has something forcing you to update, it pulls up a message saying required update. Any way around this? I think the state i have my FTV in if I could launch the old netflix it would work, but I can't launch it without the amazon nag.
The reason I need to keep the old netflix is for some reason my FTV's do not play well with the new version at all, many errors/skips/fails to launch/logs me out etc. I tried latest 51.1.4.1 and still same issue. It's odd too cause I bought a new FTV from staples and rooted it and upgraded it before doing anything to 51.1.4.1 with new netflix and it works way better on that unit than any of my other ones. not sure why
Also, the new netflix will not put my FTV to sleep mode automatically after timing out. The old one would allow it to go to sleep mode while new netflix logs out of the user profile but leaves the app open and it sat overnight on netflix, This doesnt work very well for me. Any help/insight is appreciated!
Click to expand...
Click to collapse
It's two separate apps, so if you leave the new one installed, the old one will still work. Unfortunately it won't show up in the main apps list and you'll have to open it like other sideloaded apps.
rbox said:
It's two separate apps, so if you leave the new one installed, the old one will still work. Unfortunately it won't show up in the main apps list and you'll have to open it like other sideloaded apps.
Click to expand...
Click to collapse
Just tried that, it does show up as a seperate as you said, the problem is when I launch it, I get an amazon popup that says "Launch newer Netflix Instead. you have installed a newer version of Netflix. This old version is no longer supported. Please uninstall and launch the new version instead. And two options, uninstall now or uninstall later"
Also looking at manage all apps list now it only shows the old netflix, I think it overwrote the newer version or something.
Skater4599 said:
Just tried that, it does show up as a seperate as you said, the problem is when I launch it, I get an amazon popup that says "Launch newer Netflix Instead. you have installed a newer version of Netflix. This old version is no longer supported. Please uninstall and launch the new version instead. And two options, uninstall now or uninstall later"
Also looking at manage all apps list now it only shows the old netflix, I think it overwrote the newer version or something.
Click to expand...
Click to collapse
That's odd. Originally, before I fixed Netflix... I let it update to the new Netflix, I used it and it didn't work, and then I did 'adb install' to install the old one, and went to the apps list and it "just worked". It could be that they've since updated something to prevent that from working... Why not just flash 51.1.3.0?
rbox said:
That's odd. Originally, before I fixed Netflix... I let it update to the new Netflix, I used it and it didn't work, and then I did 'adb install' to install the old one, and went to the apps list and it "just worked". It could be that they've since updated something to prevent that from working... Why not just flash 51.1.3.0?
Click to expand...
Click to collapse
My other FTV's are on 51.1.3.0 for that reason, I had just flahsed this one with latest 51.1.4.1 in hopes new netflix would work any better than it did on 51.1.4.0, but it seems not much changed (for me). I wanted to keep the new firmware for some of the features, remote on phone, sleep button, prime music and whatever bug fixes etc they've done in the background, also moving forward I don't want to be forever stuck on 51.1.3.0. But it'll have to do for now I guess.
@rbox do you still happen to have the APK you adb installed that showed up seperately? I wonder if it's just my .apk I have
Skater4599 said:
@rbox do you still happen to have the APK you adb installed that showed up seperately? I wonder if it's just my .apk I have
Click to expand...
Click to collapse
It's the same one you have, it hasn't been chagned in forever. Just pull it off one of your other boxes.
Ok, yep same place I got the one I have. I just re-pulled it and the /data/data folder just to see, same thing.
Thanks for the help/input rbox
I hope this is the right thread for this -
I just updated to the pre-rooted 51.1.4.1_514013920 firmware. The new netflix app won't play anything. I tried uninstalling it, deleting it from the cloud, rebooting, and reinstalling. Still nothing.
Any ideas? I was fine with the old app if someone could point me to the APK. I unforunately don't have any other devices with the old APK.
I appreciate any help.
---------- Post added at 11:08 PM ---------- Previous post was at 10:15 PM ----------
sjwaste said:
I hope this is the right thread for this -
I just updated to the pre-rooted 51.1.4.1_514013920 firmware. The new netflix app won't play anything. I tried uninstalling it, deleting it from the cloud, rebooting, and reinstalling. Still nothing.
Any ideas? I was fine with the old app if someone could point me to the APK. I unforunately don't have any other devices with the old APK.
I appreciate any help.
Click to expand...
Click to collapse
Nevermind. I ended up wiping and installing 51.1.4.0 because I don't think I ever did that. Then I reinstalled the boot menu and flashed .1 and everything is working.
I'll leave this here just in case anyone else makes the same bonehead mistake. Thanks for the hard work rbox, appreciate the rooted firmware releases.

AFTV 1st Gen - Rooted - Trouble w/ Netflix

Hi All
I have a rooted AFTV1 and un-rooted AFTV2. I have no problem w/ Netflix w/ the AFTV2 but for the last few days, Netflix complains that it cannot reach it servers on rooted AFTV1.
The SW on this is quite old 51.1.4.0_514006420 http://www.aftvnews.com/roms/
Probably the Netflix App has changed quite a bit. If you think my old SW is the problem, can some of you gurus guide me what would be the quickest way to move to the latest SW, hope I don't have to do update to every release.
Thanks in advance.
Ditto. Tried rolling back many versions of the app. Nothing seems to work. Unroot the only option? Anyone found a cloak to work?
Legolas2 said:
Hi All
I have a rooted AFTV1 and un-rooted AFTV2. I have no problem w/ Netflix w/ the AFTV2 but for the last few days, Netflix complains that it cannot reach it servers on rooted AFTV1.
The SW on this is quite old 51.1.4.0_514006420 http://www.aftvnews.com/roms/
Probably the Netflix App has changed quite a bit. If you think my old SW is the problem, can some of you gurus guide me what would be the quickest way to move to the latest SW, hope I don't have to do update to every release.
Thanks in advance.
Click to expand...
Click to collapse
Kerrnel said:
Ditto. Tried rolling back many versions of the app. Nothing seems to work. Unroot the only option? Anyone found a cloak to work?
Click to expand...
Click to collapse
The link below is where to get started updating a Rooted FiresOS 3 FTV1 to FireOS 5.
It's easy. But just make sure you verify you have every requirement checked off before. As long as TWRP is installed correctly then you shouldn't have any problems at all. Since a good install of TWRP will always let you wipe/flash your FTV1.
http://www.aftvnews.com/how-to-install-twrp-custom-recovery-on-a-rooted-fire-tv-1/
I was planning to write a walk-thru of my experience updating my FTV1's. But I ran into a minor SuperSU bug. So have postpone writing the walk-thru until it gets solved. But might write one once I update my 2nd of 4 FTV1's. Been mostly re-flashing the 1st one to try some stuff.
I'm hoping you get around to writing up this walk-thru. That would be super helpful!!!
mailpopper said:
I'm hoping you get around to writing up this walk-thru. That would be super helpful!!!
Click to expand...
Click to collapse
Will try to get it done this weekend. Plan to mod my second AFTV1 from FireOS3 to FireOS5. With lessons learned from modding & re-modding my first one multiple times.
I updated to the latest prerooted rom by rbox (jan 8 2018) on fire tv 1 and now can't find Netflix.
Once I got to latest rom I realized my netflix was way old (from like 51.1.1.0) and figured this was probably the issue, so under settings all apps, cleared it's cache and data, then uninstalled. Now when I search for netflix it doesn't find anything. Tried resyncing my purchased stuff under my account and still don't see it. Should I try and reflash the prerooted rom again now that I've removed my old netflix apk?
CardinalChaos said:
I updated to the latest prerooted rom by rbox (jan 8 2018) on fire tv 1 and now can't find Netflix.
Once I got to latest rom I realized my netflix was way old (from like 51.1.1.0) and figured this was probably the issue, so under settings all apps, cleared it's cache and data, then uninstalled. Now when I search for netflix it doesn't find anything. Tried resyncing my purchased stuff under my account and still don't see it. Should I try and reflash the prerooted rom again now that I've removed my old netflix apk?
Click to expand...
Click to collapse
I just installed Netflix on my rooted Fire TV 1 with the latest OS and Netflix works fine.
EDIT: Here's a link to my Netflix APK: https://1drv.ms/u/s!AjlFvM-kUCwh_VrvNbHA-1xdlIx0
Sizzlechest said:
I just installed Netflix on my rooted Fire TV 1 with the latest OS and Netflix works fine.
EDIT: Here's a link to my Netflix APK: https://1drv.ms/u/s!AjlFvM-kUCwh_VrvNbHA-1xdlIx0
Click to expand...
Click to collapse
Hey thanks that did the trick~! You are a golden god sizzlechest, with raw talent :good::good:

Fire Stick 5.0.5.1 can't play Amazon Prime content

I have OTA updates blocked since day 1 using debloater tool. Device is at OS 5.0.51 (537175520). Everything (Netflix, Kodi, Amazon Prime) was working great for more than a year.
Recently can't play any Amazon Prime content even though I'm signed into my Prime account. It does show recently viewed in list from other devices (phone, other smart tv). Clicking on a video spins the icon a few seconds and then takes you right back to your personalized Prime content page. So the program isn't crashing just not allowing streaming anymore.
Tried rebooting, force stop application, clearing cache. Any other suggestions or do I have to reset to default settings? Will restoring allow Amazon updates and remove Kodi?
Go easy I'm only tech savvy enough to get into trouble
Thanks.
Clear amazon video app cache and data in settings -> applications.
Hey Blue,
I tried that before and it didn't seem to work. Tried it again and after doing that it allows me to start one title. If I stop the video and try to play another one, it won't stream a different title.
Sometimes when I try to restart the same title it won't do that either.
I redo the clear data and cache it lets me do the one title only thing again very reproducibly.
The Prime video player is version 1.0.247.48-ATVAndroidFOS5.... at size 40.43MB if that helps.
Any other things to try? Thanks for your help.
If you have twrp installed I would reflash current rom and see if that fixes the problem. I'm currently using 5.2.1.1 and had same issue with prime video and clearing worked for me.
Don't know what twrp is, how to check for it or how to reflash the rom. Is there a link or instructions somewhere you could point me to?
Read a little about twrp....looks like with my skill level it's the fastest way for me to brick the firestick, haha. My device is not rooted if that makes a difference?
Is there a low tech way? For example, could the Prime Video app be deleted and redownloaded from the App Store?
If not, what would happen if I reset to factory? Would the stick revert to receiving Over the Air updates? Could KODI be reinstalled if that happens?
Thanks for answering my newbie questions!
emsrph said:
Read a little about twrp....looks like with my skill level it's the fastest way for me to brick the firestick, haha. My device is not rooted if that makes a difference?
Is there a low tech way? For example, could the Prime Video app be deleted and redownloaded from the App Store?
If not, what would happen if I reset to factory? Would the stick revert to receiving Over the Air updates? Could KODI be reinstalled if that happens?
Thanks for answering my newbie questions!
Click to expand...
Click to collapse
You have OTA updates blocked. Is it a reason why if you do not want to root it? You will not be able to reset to factory if OTA updates are blocked however if you unblock it will update to the latest s/w version and at the moment is no way to root it but you can still install Kodi.
Why not reading on how to root it, install TWRP and from here on you can install latest rooted release s/w by rbox.
bula1ca said:
You have OTA updates blocked. Is it a reason why if you do not want to root it? You will not be able to reset to factory if OTA updates are blocked however if you unblock it will update to the latest s/w version and at the moment is no way to root it but you can still install Kodi.
Why not reading on how to root it, install TWRP and from here on you can install latest rooted release s/w by rbox.
Click to expand...
Click to collapse
Best reason to not root it is because I will probably break the thing with my lack of knowledge.
So, I have to re-enable the over the air updates or I won't be able to reset to default factory settings?
How about the idea to delete and reinstall Amazon Prime from the App store, is that a possible way to get it working again?
Thanks!
emsrph said:
Best reason to not root it is because I will probably break the thing with my lack of knowledge.
So, I have to re-enable the over the air updates or I won't be able to reset to default factory settings?
How about the idea to delete and reinstall Amazon Prime from the App store, is that a possible way to get it working again?
Thanks!
Click to expand...
Click to collapse
Prime is part of the system menu and can not be erase as you erase an app
Well, maybe I'll move this stick to a smart tv that has Amazon Prime app already since this is the only problem with the stick as is.
Thanks
Hi,
I've had the same problem with all the Fire TV and Sticks I bought. I live in Italy and always had the same error. I have updates domains blocked so I've always thought it was because of this. Now I'd like to solve cause Amazon Prime video is finally available in Italy too. I've always used rbox roms for my devices and I d'0nt want to go back to official firmware. Amazon app on my Nvidia Shield and Browser app work fine. Any advice? Thanks.
http://oi66.tinypic.com/2i28wh5.jpg

Need Netflix apk compatible with AFTV Gen 1 Please

Hi! I have an non-rooted first generation Fire TV, and a 3 weeks ago when I started it up, I painfully discovered that pretty much everything other than the main Amazon app were simply GONE. I haven't the faintest clue as to why this happened, but after several attempts to recover the missing apps, etc, I finally resorted to a factory reset. I then re-installed all my previous apps, but only one of them failed every time I ran it: Netflix for AFTV!
Netflix invariably now immediately reports the "UI-800-3" error and it never stops. I followed all the instructions about how to resolve this problem, but it never works. One possibly critical issue is that, after uninstalling Netflix, when I use the main Amazon interface to attempt to re-download it -- or ANY other app! -- any click on any app to download it is totally ignored! No click sound, no response whatsoever!
So I used the "Apk Extractor" app on the Netflix app on my Second Generation Fire TV, and then installed it on the first AFTV using ADBLink, which completed without error. From then on the "UI-800-3" error nightmare began.
So what I need is a Netflix for AFTV apk that's compatible with First Gen Fire TVs running FireOS v5.2.1.1 -- Does anyone have such?
I've seen recommendations to use the APK for Netflix for Android TV, but that hasn't worked out for me.
Kindly help me. Thanks!
I've tried using ADBLink to install the following Netflix apks: Netflix_3.3.5.apk and Netflix_4.0.5.apk
The latter reports that it is incompatible with first generation Fire TVs, so I uninstalled it.
The former tries to run, but again gets infinite "UI-800-3" errors.
So I removed all the DNS blocks that were preventing Amazon updates, and went ahead (very reluctantly) and upgraded to the latest system, v5.4.2 (if I'm recalling it correctly). But Netflix still refuses to run without eternal "UI-800-3" errors!
Furthermore, when I manually navigate around the main Fire TV app looking to download Netflix, it's nowhere to be found! Every other app shows up and allows downloading EXCEPT Netflix!
What the hell is going on?
Embee11 said:
Hi! I have an non-rooted first generation Fire TV, and a 3 weeks ago when I started it up, I painfully discovered that pretty much everything other than the main Amazon app were simply GONE. I haven't the faintest clue as to why this happened, but after several attempts to recover the missing apps, etc, I finally resorted to a factory reset. I then re-installed all my previous apps, but only one of them failed every time I ran it: Netflix for AFTV!
Netflix invariably now immediately reports the "UI-800-3" error and it never stops. I followed all the instructions about how to resolve this problem, but it never works. One possibly critical issue is that, after uninstalling Netflix, when I use the main Amazon interface to attempt to re-download it -- or ANY other app! -- any click on any app to download it is totally ignored! No click sound, no response whatsoever!
So I used the "Apk Extractor" app on the Netflix app on my Second Generation Fire TV, and then installed it on the first AFTV using ADBLink, which completed without error. From then on the "UI-800-3" error nightmare began.
So what I need is a Netflix for AFTV apk that's compatible with First Gen Fire TVs running FireOS v5.2.1.1 -- Does anyone have such?
I've seen recommendations to use the APK for Netflix for Android TV, but that hasn't worked out for me.
Kindly help me. Thanks!
Click to expand...
Click to collapse
Embee11 said:
I've tried using ADBLink to install the following Netflix apks: Netflix_3.3.5.apk and Netflix_4.0.5.apk
The latter reports that it is incompatible with first generation Fire TVs, so I uninstalled it.
The former tries to run, but again gets infinite "UI-800-3" errors.
So I removed all the DNS blocks that were preventing Amazon updates, and went ahead (very reluctantly) and upgraded to the latest system, v5.4.2 (if I'm recalling it correctly). But Netflix still refuses to run without eternal "UI-800-3" errors!
Furthermore, when I manually navigate around the main Fire TV app looking to download Netflix, it's nowhere to be found! Every other app shows up and allows downloading EXCEPT Netflix!
What the hell is going on?
Click to expand...
Click to collapse
Happened a while back. Netflix is only allowing the most recent version of their app to access their service. And those more recent versions only run on FIreOS 5. So you need to look thru this forum to the numerous ways to upgrade your FTV1 to FireOS 5. It's that simple.
I performed yet ANOTHER full reset and ANOTHER system update until no further updates were available, and finally, Netflix appeared and installed fine. Happily, it works fine!
I haven't submitted enough posts yet that I'm allowed to post external links, but I will be posting the working Netflix apk in another thread, here: https://forum.xda-developers.com/fire-tv/help/netflix-apk-compatible-aftv-gen-1-please-t3628174
I updated to the latest prerooted rom by rbox (jan 8 2018) on fire tv 1 and now can't find Netflix.
I had it before upgrading I was way back at os3, 51.1.1.0 or something and saw it under settings all apps, cleared it's cache and data, then uninstalled. Now when I search for netflix it doesn't find anything. Tried resyncing my purchased stuff under my account and still don't see it. Should I try and reflash the rom now that I've removed my old netflix apk?
CardinalChaos said:
I updated to the latest prerooted rom by rbox (jan 8 2018) on fire tv 1 and now can't find Netflix.
I had it before upgrading I was way back at os3, 51.1.1.0 or something and saw it under settings all apps, cleared it's cache and data, then uninstalled. Now when I search for netflix it doesn't find anything. Tried resyncing my purchased stuff under my account and still don't see it. Should I try and reflash the rom now that I've removed my old netflix apk?
Click to expand...
Click to collapse
An update: I got my answer in a similar board from @Sizzlechest :
"I just installed Netflix on my rooted Fire TV 1 with the latest OS and Netflix works fine.
EDIT: Here's a link to my Netflix APK: https://1drv.ms/u/s!AjlFvM-kUCwh_VrvNbHA-1xdlIx0 "
Hi
Would you mind posting the netflix apk as I have the same issue
I just extracted this today: https://1drv.ms/u/s!AjlFvM-kUCwhgP8UnX0ZLA7WOenuDw

[Fire TV Stick 4k] European HBO Go stopped to work

I use FTV4k in Poland. Using apk's I installed Amazon Prime Video (for whatever reason built-in APV doesn't work in Poland, but one from Android TV works fine); Netflix, Apple TV... and HBO Go (Nordic).
For the past year all worked extremely well and stable, but about 2 weeks ago HBO stopped to work. When I run it, it starts, there are a few revolutions of the circle, and then it jumps back to the main menu. I uninstalled the app, reinstalled, I was able to activate it just fine, and right after activation it dropped back to main menu.
I'm using newest version available, Google Play services are also installed in the newest version... I'm out of ideas what else could I try.
Anyone would care to help me?
I've the same problem
As I have noted in this post, the latest update for Fire Stick 4K causes the HBO GO app to crash. The only solution is to root and downgrade (or watch via the Kodi HBO GO addon).
Additionally, the same thing happened with Fire Stick 2nd Gen in the latest update.
HBO GO should issue a fix, but they're unlikely to do so because Fire Sticks aren't supported.
Hello
Could you give me hint How I need downgrade my FSTV4K?
I flashed pre-rooted 2.7.1 then during stick registering auto update install 2.7.3
I disabled OTA then again install 2.7.1.
After that install HBO and try. Not working despite downgrade, so this show that in system there some modified files left.
I suggest that I need backup of 2.7.1 with blocked OTA. Unfortnatly dont have it
I had the same issues. First I thought a full wipe of the system partition would be enough (and flashing the "stock" 2.7.1 via TWRP), but ultimately I had to do a factory reset on 2.7.1, block update servers on my router and skip the updates step in the setup wizard.
Apparently, to pass the update check, but prevent the download, you must block three of the four update servers:
Code:
amzdigital-a.akamaihd.net
amzdigitaldownloads.edgesuite.net
updates.amazon.com
If that doesn't get you past the update screen, you can use the Fire Stick remote Android app on a phone, connect to the stick as soon as it's visible on the local network, putting it to sleep via the app and waking it up via the remote. That did it for me.
There are other ways of passing the initial wizard, they involve modifying build.prop to enable ADB and pushing your adb keys, there was a post about it somewhere. To do this, you have to connect the stick directly (no OTG) and do the boot-fastboot.sh step from the rooting instructions.
Here's an old (apparently patched) version of the app intended for Sony Bravia TV's that works on both 2nd gen and 4K. The icon is purple for some reason and there's no shadow box behind the subtitles, but it works.
I see that the link has been posted in the request section, but I'll leave it here just in case.
niftynick said:
Here's an old (apparently patched) version of the app intended for Sony Bravia TV's that works on both 2nd gen and 4K. The icon is purple for some reason and there's no shadow box behind the subtitles, but it works.
I see that the link has been posted in the request section, but I'll leave it here just in case.
Click to expand...
Click to collapse
Hey, I just want to say thank you for providing that information to the community! Very appreciated, I've been searching for a clue about this for weeks now and just found your post here, downloaded and installed the app on the 4K, hbogo work like a charm again! Thanks!
Thank you for the patched version.
At least at me, it works on FireTv, the only problem seems its that the movies with other audio than EN can't be hear.. no sound...
LE: sound work with other version, from the other theard.. eu.hbogo_5.11.7-218_minAPI23(nodpi).apk
petredragos said:
Thank you for the patched version.
At least at me, it works on FireTv, the only problem seems its that the movies with other audio than EN can't be hear.. no sound...
LE: sound work with other version, from the other theard.. eu.hbogo_5.11.7-218_minAPI23(nodpi).apk
Click to expand...
Click to collapse
The new version (works on 2nd gen and 4k too):
h t t p s://drive.google.com/file/d/1EW5x-GM6xS_6fdvO-svE5jf0CuwBqw3b/view?usp=sharing
I used HBOMAX to stream on my Fire tv

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