Dash charge problem - OnePlus 3 Questions & Answers

My phone no longer does dash charge. Its hit and miss... But it does charge at normal rates all the time. Should I send the phone in or buy another charger? I'm almost certain that the charger has messed up.

evertking said:
My phone no longer does dash charge. Its hit and miss... But it does charge at normal rates all the time. Should I send the phone in or buy another charger? I'm almost certain that the charger has messed up.
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You can test before sending it in/buying another charger. Borrow an OP3 charger and cable from someone and use them to check if it dash charges. Use all combinations of your and borrowed chargers and your and borrowed cables. The you will know whether the cable, the charger or the phone is the culprit.

Happened to me too, dash suddenly was a trial and error game. Contact the support, maybe you will get a complete new dash charger and cable for free, like me. I did not even have to send the old one in
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Related

[Q] Dodgy phone or dodgy car charger?

Hey guys, just wondering if anyone else had a similar problem..
Everytime I connect a car charger, it charges for a second then disconnects itself, the charger is still plugged in, and the engine is running. The red light on the charger is on too. I'm not saying this is a ROM problem or anything at all, but its the second charger I've had that does this, I don't suppose anybody knows a fix if it happens on other devices too?
Is this an official HTC charger?
I know it sounds silly, but most cheap unbranded car chargers cause all sorts of problems. It's usually that they don't short the two data pins, so that the phone thinks it's plugged into a PC. It will then only charge at half rate (500mA) in line with usb standards.
Also, the charger may not even be able to handle a 500mA output, which would suggest why your phones sees the charger, measures the output, sees it as insufficient, and stops the charging. Is there a sticker on the charger starting current output? They can still be misleading though.
An official HTC car charger (just like the mains wall charger) will have it's data pins sorted out. The phone will detect this, and switch to mains charging mode, and draw the full 1000mA. You may have noticed that your phone will charge twice as fast off a mains wall charger than it will from being plugged into a computers usb port.
Trust me I've thrown out about 3 of the cheap ones! Even charging at 500mA, your phone will still not be getting enough juice to do google maps navigation with GPS.
Hope I've helped.
Sent from my HTC Desire using XDA Premium App
It's a cheap eBay one, but I've bought from the company in the past...when I had an iPhone And it worked perfectly. The first charger had a label saying it's max was 500mA. That lasted about 20 minutes..Need it so much more recently because of my battery drain problem http://forum.xda-developers.com/showthread.php?t=996938.
I had no idea HTC sold official ones (seems I lack common sense), will give them a go, at least then I'll get a decent warranty if it doesn't work...
jimster4389 said:
It's a cheap eBay one, but I've bought from the company in the past...when I had an iPhone And it worked perfectly. The first charger had a label saying it's max was 500mA. That lasted about 20 minutes..Need it so much more recently because of my battery drain problem http://forum.xda-developers.com/showthread.php?t=996938.
I had no idea HTC sold official ones (seems I lack common sense), will give them a go, at least then I'll get a decent warranty if it doesn't work...
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Click to collapse
If its a USB charger try a different USB lead. When my Desire arrived brand new the lead would only work properly when I bent the lead round the back of the phone otherwise it would start a charge (LED would light up red, phone says charging) but the battery % would never get any higher. Bought a new official HTC lead and problem solved.

[Q] Fast charger

Can anyone with a Find7a let me know what the spec of the vooc charger is? They don't seem to sell them separately on the Oppostyle website and I usually like a second charger for work.
Thanks
Have it at home and am in the office (i get your point xD)
But i read in another thread, that it has extra pins for full power charging. Without that extra pins you dont get full speed charging.
4.5 amps instead of the usual 2 you see on the market.
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lexo said:
Have it at home and am in the office (i get your point xD)
But i read in another thread, that it has extra pins for full power charging. Without that extra pins you dont get full speed charging.
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That's annoying. I was hoping it was just a higher amperage. They sell N1 chargers on http://europe.oppostyle.com but not Find 7a ones.
The 4.5 amps are reached by having multiple power lines on hidden extra pins.
So yeah, vooc is proprietary, no way around it.
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But if we are already talking about the charger i have two questions as well.
My overall understand of charging and power tells me, if i plug the vooc charger in another phone it will load with the amperage the other phone accepts. So there should be no damaging - right? I dont feel ready to test it without asking you before that
The other way around, using my old charger with me Find 7 should work fine as well, shouldnt it? Of course with even longer loading time depending on the power of the charger. This night I tried charging my Find with an old charger of my Galaxy Nexus (I think something around 1A which worked well with my Nexus 4). I expected it to load waaay slower. But actually it didnt load at all. I am not absolutely sure at wich perantage i started, but after about 8 hours i got no remarkable change, maybe a few percent. Is there a minimum Amperage needed?
Thanks for your thoughts
You are correct.
The extra voltage is pumped out via additional pins that a normal USB connector doesn't have.
The other way around you can of course charge the find7 using conventional USB chargers, just slower of course.
As for minimum amps... All my other chargers give me 2 amps and that works.
Also charging on my computer via a USB port works great... Those output I think only 500ma...
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If you plugged the VOOC supply into another phone it shouldn't cause electrical damage - but the extra pins on the charger COULD get damaged.
It's more than just the extra pins - the VOOC power supply uses two pins (possibly D+ and D-) to communicate with the phone.
You'll get normal (but fairly rapid, I need to check but I think it's at least 1.5A) charging using a standard MicroUSB charger.
Edit: Can't find the exact settings, but the charger chipset supports settings of 3A, 2A, 1.5A, 1.2A, and some lower settings. Stock is probably 1.5A or 1.2A
That's some good info there so thanks guys.
It still begs the question, how do you get hold of spare or replacement vooc chargers?

[Q] Charger for Z1C

Hi,
I'm the owner of a new Z1C and I'm wondering if it would be harmful for the battery to charge it with a normal usb cable different from the one supplied by Sony. I can imagine it should not be an issue, but I also tried to connect a older headphones to the Z1C and a popup warned me about a "Non-Sony headphones", so... I prefer to ask to be really sure.
Can I charge the phone with a normal usb cable? Thanks in advance,
I've actually been using the cable that came with my Kindle and it works perfectly, no issues at all. It charges quickly and I don't get any errors on my phone. I've also used the cable that came with my Ipega bluetooth controller and it works as well.
I would however recommend staying away from the wall adapters they sell at CVS/Walgreens near the front, and possibly the cables too. I noticed that whenever I plugged in my phone using the wall adapter, the touch screen wouldn't function properly and acted like every time I touched the screen, even if it was to quickly swipe, that I was pressing instead. Horrible.
I also use a non-Sony charger and it works fine. As long is it is a micro-usb charger it will be fine. Headphones on the other hand are different though like you said. I tried a pair of earphones from my older Sony Ericsson X8 and it tells me it is not a supported so yea...
Since the USB specification is quite rigorous there should be no problems, except for very cheap adapters which provide an unstable voltage.
Hello @dramatictone;,
It's safe to charge it with another charger as long as the ampere of the charger is not higher than 2A. However, most aftermarket chargers are rated at 1A, which means that it'll charge slower.
It's also important to buy a quality charger with the safety marks; if you don't want to risk burning down your house while charging over night. Don't buy those generic China chargers, they're not safe to use.
I hope my answer cleared any doubts.
Have a great day,
GethPrime
Thank you very much everybody, I'm more confident now
dramatictone said:
Thank you very much everybody, I'm more confident now
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No problem, but remember to buy a quality charger and you'll be fine. However, any MicroUSB cable will be fine for charging, even cheap China ones
GethPrime said:
No problem, but remember to buy a quality charger and you'll be fine. However, any MicroUSB cable will be fine for charging, even cheap China ones
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Click to collapse
Yep. I had planned to use the official Sony charger at home and the oldie Samsung Galaxy S charger (or even a microusb cable) when charging the phone at the office, but I wanted to be really sure first: I've been using the phone for three days now and I have only had to charge it just once, so I don't want to damage the battery now that I have a phone that lasts more than one day
dramatictone said:
Yep. I had planned to use the official Sony charger at home and the oldie Samsung Galaxy S charger (or even a microusb cable) when charging the phone at the office, but I wanted to be really sure first: I've been using the phone for three days now and I have only had to charge it just once, so I don't want to damage the battery now that I have a phone that lasts more than one day
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Note that the old Samsung chargers are rated at 0,7A, so it'll take some time to charge. Other than that it'll work just fine.

Type C compliant CABLES

We all know the 10 sadly uses Qualcomm quick charge. Would a USB c complaint 10ft cable bother the phone as long as it's the stock charger? https://www.amazon.com/gp/aw/d/B016ZYUEVE/ref=yo_ii_img?ie=UTF8&psc=1
Whenever its charging the charging block whines like bloody murder sometimes. Just wanted to make sure it wasn't damaging the charger or the phone.
Edit: buzzes with stock cable too, just not as loud.
I don't see why that cable wouldn't work it's got the resistor so it can't pull way too much from the charging end.
use these sites to check for compliancy:
https://usbccompliant.com/
https://docs.google.com/spreadsheets/d/1wJwqv3rTNmORXz-XJsQaXK1dl8I91V4-eP_sfNVNzbA/edit#gid=0
Eagle1337 said:
I don't see why that cable wouldn't work it's got the resistor so it can't pull way too much from the charging end.
use these sites to check for compliancy:
https://usbccompliant.com/
https://docs.google.com/spreadsheets/d/1wJwqv3rTNmORXz-XJsQaXK1dl8I91V4-eP_sfNVNzbA/edit#gid=0
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Yeah it was on the list, that's why i got it. Should I be worried the charger buzzes like that? Because it does it with the stock cable too, just takes a few mins. If everyone else's charger buzzes like that too, then fine, but otherwise...
polaric said:
Yeah it was on the list, that's why i got it. Should I be worried the charger buzzes like that? Because it does it with the stock cable too, just takes a few mins. If everyone else's charger buzzes like that too, then fine, but otherwise...
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Doesn't buzz with mine. I have tons of chargers but none of them buzzed on me. I recommend you get that exchanged.
I have some F-Color cables 2m/6' that I use with the Quickcharger... haven't had an issue. Apparently Amazon will only sell cable that stringently meet the USB Type C standard, so buy from them if you're not sure.
polaric said:
We all know the 10 sadly uses Qualcomm quick charge. Would a USB c complaint 10ft cable bother the phone as long as it's the stock charger? https://www.amazon.com/gp/aw/d/B016ZYUEVE/ref=yo_ii_img?ie=UTF8&psc=1
Whenever its charging the charging block whines like bloody murder sometimes. Just wanted to make sure it wasn't damaging the charger or the phone.
Edit: buzzes with stock cable too, just not as loud.
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Click to collapse
Would this cable be sufficient? I need a second cable to carry around with me and I really don't want to pay HTC $20 for another one. I just want to make sure I don't damage anything before I buy it.

My biggest concern... USB-C

I've got a lot of devices that use micro usb, and several quick charge adapters and hubs.
From my understanding the OP3 will only quick charge when using the specific charger and cable that comes with it.
Now I'm wondering if I'll no longer be able to charge while driving and using GPS... only true quick charge seems to catch up to that kind of drain.
Anyone have an idea how this might work?
Sent from my SM-N910U using Tapatalk
I too heard that only its own charger will charge it, but with root and custom kernels I can only imagine it'll get open to any usb-c cable
It would still charge with any cable but not at "Dash" rate!
OnePlus AMA on Reddit they say there are Power Management chips built into the Chargers so doubtful of it being opened up to any USB-C cable at Dash Charge rates.
https://www.reddit.com/r/Android/comments/4o308u/oneplus_ama_oneplus_3dition/
tal123 said:
I too heard that only its own charger will charge it, but with root and custom kernels I can only imagine it'll get open to any usb-c cable
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Nope not true at all. Any charger with a USB-C cable will charge this phone. Confirmed by Andrew on Android central
I submitted a question on what kind of usb type C connector they used. I'm wondering if they circumvented the "official" type C connection in order to implement their dash charging tech.
Get the £25 Car Charger that will stop problems with drain.
Sent from my XT1575 using Tapatalk
Okay, reading through the thread, I feel like I can give you some definitive answers, and maybe solutions as well.
1) The Dash charging management IS offloaded to the charger. This means that only a charger with the built in functionality will trigger Dash charging safely. However, they WILL be selling accessories for cars, walls, etc. Might be available now. Keep checking, and if you're really curious you can call them and find out if they have any plans for the above.
2) ANY USB-C cable will charge the device, but not at QuickCharge/Dash speeds. This isn't a matter of triggering it in the device via software; the device is missing the hardware to make this work without the proper chargers. So it WILL charge, but at normal speeds.
(That being said, I ADVISE AGAINST using any charger that's not branded for the device. These things can and have caught fire and gone boom, and there's a reason they test the **** out of them before releasing them into the wild. The kid in China making $2/hr does not get paid enough to care if you die, so that's your responsibility.)
3) The inclusion of quickcharging means you can get to a destination with a plug and be reasonably charged within an hour. Unless you're a trucker, you'll probably just need to carry a charger around with you if it becomes THAT much of an issue, or keep one at your destination (I do this with my HTC 10, since i only have one plug. Works fine, lasts overnight and the 1 hr train ride to work.)
Hope this helps.
I have a nexus 5x that has usb-c with no issues. I use the stock power brick to charge and bought a respectable anker usb to usb-c cable for my pc. Can use that to adapt to my car charger to. You shouldnt have any issues. When my op3 gets here ill still use the same anker cable.
I've been using the Anker 4.8A / 24W car charger for at least a year and have (quick charged) my Note 4, LG G4, Moto G, and other devices without any problems. But I've never owned a USB-c device, so I'm weary about using it.
I honestly don't want to spend another $100 on an extra adapter, cable, and car charger just to make it a little more convenient!
Well, while it is type C, and can charge at 2.1amps, it is also wise to understand the factory charger and cable are capable of so much more. It is essentially OPPO's VOOC, which takes the heat out of the device into the charger and pushes about 20 watts, even while the phone is active.
The below video (i came across) has a great comparison.
https://www.youtube.com/watch?v=gAS76EZ87dc
I don't wanna start new theme. So quick question. Does this usb-c support any hub with hdmi, full usb 3.0 (or2.0)and usb-c charging?
Keep in mind USB-C is the new standard, everything next year will be USB-C. So whats the difference between spending $100 on new chargers now or $100 next year when it is the only choice you have?
Also a quick google-foo shows there are several USB-C to HDMI/USB/USB-C adapters
jerflash said:
Nope not true at all. Any charger with a USB-C cable will charge this phone. Confirmed by Andrew on Android central
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Click to collapse
Thanks for that info. I have to look that article up. I just wonder will is have USB-C Power Delivery 2.0 to Rapid Charge. I now know that not every smartphone that has a USB-C port rapid charges. Neither my Nextbit Robin nor HTC 10 do, and I later found out they weren't USB-C Power Delivery 2.0 compliant.
Not sure why you refer to USB-C to HDMI or DP but OP3 does not have video out support.
Think I'll just take the hit on my wallet and buy a spare Oneplus dash charger. I'm slightly annoyed they went for a protected system, when Apple did it we were unhappy, so far I've not seen the community complain about this new Oneplus 'feature'.
anessie said:
Not sure why you refer to USB-C to HDMI or DP but OP3 does not have video out support.
Think I'll just take the hit on my wallet and buy a spare Oneplus dash charger. I'm slightly annoyed they went for a protected system, when Apple did it we were unhappy, so far I've not seen the community complain about this new Oneplus 'feature'.
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I was going to complain, but then I did the research on DASH/VOOC and realized it is best in class, better than anything on the market to date. Quickly Charge with little heat... I'll pay 30 for a 2nd charger. And if I am in a bind, I'll just use normal USB C and suffer as I do now with my 1+1.
My only grr moment is seeing a car charger is $30.
PryvateiDz said:
Thanks for that info. I have to look that article up. I just wonder will is have USB-C Power Delivery 2.0 to Rapid Charge. I now know that not every smartphone that has a USB-C port rapid charges. Neither my Nextbit Robin nor HTC 10 do, and I later found out they weren't USB-C Power Delivery 2.0 compliant.
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Click to collapse
sorry did not see this. the oneplus 3 charges at a much slower speed using the stock nexus 6p charger. i checked
I use the dash charger at home and a standard 2.1A Capdase Power adapter in the car and a 2.1A Capdase Wall Adapter at work. Obviously only the Oneplus Dash Charger Charges at lightning speeds. But to be honest.the other chargers also do faster than normal charging. Im comparing from my oneplus 2 that one used to take forever to charge. I get a full charge with the dash charger in say abt 45 to 50 mins. And with the normal charger in about 1hr 30 mins. Which is still quite fast IMO. Oneplus 2 used to charge completely in about 3 hours. Im using the oneplus 3 cable with the Dash charger. The Oneplus 2 Cable in my car and an UltraProlink USB to Type C cable at work.
Tldr. Dash charger works super fast. Other normal chargers work just fine.
jerflash said:
sorry did not see this. the oneplus 3 charges at a much slower speed using the stock nexus 6p charger. i checked
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Click to collapse
Thanks for checking. Excuse my lateness. I had a feeling that would be the case because it charges severly slower with my USB-C Rapid Wall Chargers.
---------- Post added at 05:13 PM ---------- Previous post was at 05:11 PM ----------
Angadadlakha said:
I use the dash charger at home and a standard 2.1A Capdase Power adapter in the car and a 2.1A Capdase Wall Adapter at work. Obviously only the Oneplus Dash Charger Charges at lightning speeds. But to be honest.the other chargers also do faster than normal charging. Im comparing from my oneplus 2 that one used to take forever to charge. I get a full charge with the dash charger in say abt 45 to 50 mins. And with the normal charger in about 1hr 30 mins. Which is still quite fast IMO. Oneplus 2 used to charge completely in about 3 hours. Im using the oneplus 3 cable with the Dash charger. The Oneplus 2 Cable in my car and an UltraProlink USB to Type C cable at work.
Tldr. Dash charger works super fast. Other normal chargers work just fine.
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That's great, It takes me about 70-72 minutes for a full charge from 0-100%. On top of the speed, I really appreciate that it doesn't overheat. I feel more confident with any smartphone that doesn't overheat while charging.

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