Screen timeout - Moto Z Play Questions & Answers

I've had my Moto a play for a few months and the screen has always timed out at 7 seconds no matter what I've got it set to. Anyone have any ideas on how to fix it?

brock029 said:
I've had my Moto a play for a few months and the screen has always timed out at 7 seconds no matter what I've got it set to. Anyone have any ideas on how to fix it?
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Are you using some app which is controlling the screen timeout?
Have you started facing this problem after some update?
Sent from heart, typed on Moto z play

leoavi94 said:
Are you using some app which is controlling the screen timeout?
Have you started facing this problem after some update?
Sent from heart, typed on Moto z play
Click to expand...
Click to collapse
Sorry took me awhile to get back. No there is no apps to control it and it's​ been like that ever since I first turned it on.

Related

[Q] Screen timeout not working?

I have stock (rooted then unrooted) JC with APEX launcher. It sounds crazy but my phone screen doesn't turn off by itself.
There are several times I woke up in the morning to find out my phone screen was on overnight (screen must have turned on when I plugged in the charger). Right now, I turned on my phone just to see if the screen would turn off at 1) lock screen 2) apex home screen. neither works.
I tried all these with different timeout settings (15 sec, 30 sec, 1min, etc.).
Anyone having the same problem? Anyone with solution?
kg1128 said:
I have stock (rooted then unrooted) JC with APEX launcher. It sounds crazy but my phone screen doesn't turn off by itself.
There are several times I woke up in the morning to find out my phone screen was on overnight (screen must have turned on when I plugged in the charger). Right now, I turned on my phone just to see if the screen would turn off at 1) lock screen 2) apex home screen. neither works.
I tried all these with different timeout settings (15 sec, 30 sec, 1min, etc.).
Anyone having the same problem? Anyone with solution?
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Click to collapse
Had that issue with siii, reboot fixed it, have you tried reboot?
mattsm said:
Had that issue with siii, reboot fixed it, have you tried reboot?
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Click to collapse
Yes rebooting always solves the issue but can i get a permanent fix? It's kinda annoying. I'm on GT-N7100 JB4.1.2 and i've never rooted.
Kinda glad i wasnt the only one having this issue. Happened to me yesterday. Kinda freaked me out as i dont want anything wrong with this phone.. reboot worked for me yesterday.
On a side note.. every once in awhile my youtube app goes to **** and it refuses to play videos.. it says network error yet i can do everything else... reboot fixes that too.
Sent from my big big BIG iphone killer.
morbiddevil82 said:
Kinda glad i wasnt the only one having this issue. Happened to me yesterday. Kinda freaked me out as i dont want anything wrong with this phone.. reboot worked for me yesterday.
On a side note.. every once in awhile my youtube app goes to **** and it refuses to play videos.. it says network error yet i can do everything else... reboot fixes that too.
Sent from my big big BIG iphone killer.
Click to expand...
Click to collapse
Yeah no kidding. I really don't want anything to go wrong with my phone. But unfortunately it has been kinda buggy from day one. A minor issue with the stock keyboard was solved after the 4.1.2 update. But the weird error with the Quick Commands thingy ain't getting sorted out, even after the update. Of course, reboots also never help.
Oh someone please tell me what's wrong with my phone The screen timeout thingy ain't working An unattended message or missed call means my display stays on till I turn it off manually A reboot would solve the issue but then it would come back again. Any permanent fix? Please help I've never rooted my phone.
Sent from my GT-N7100 using xda app-developers app
Uninstall any apps that keep your screen on or go through the apps list and kill everything individually. imediashare keeps my screen on after I'm done using it cause it still wants to stay running.
w7excursion said:
Uninstall any apps that keep your screen on or go through the apps list and kill everything individually. imediashare keeps my screen on after I'm done using it cause it still wants to stay running.
Click to expand...
Click to collapse
Lemme try doing that
Sent from my GT-N7100 using xda app-developers app
---------- Post added at 09:48 PM ---------- Previous post was at 09:06 PM ----------
w7excursion said:
Uninstall any apps that keep your screen on or go through the apps list and kill everything individually. imediashare keeps my screen on after I'm done using it cause it still wants to stay running.
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Click to collapse
Went through the 124 apps that had WAKE_LOCK permission. (Used Permission Explorer). If I count out the recently installed apps before which the problem had originally started, I guess there aren't any suspicious apps. Oops Aren't there any apps that forces the display to go off? ^_^
Sent from my GT-N7100 using xda app-developers app
I'm just throwing it out there by maybe go into recovery and fix permissions? Clear the cache? Factory reset if all else fails I guess.
w7excursion said:
I'm just throwing it out there by maybe go into recovery and fix permissions? Clear the cache? Factory reset if all else fails I guess.
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Click to collapse
I didn't want to do a factory reset Anyways, thank you Lemme see what I can do
Sent from my GT-N7100 using xda app-developers app
kg1128 said:
I have stock (rooted then unrooted) JC with APEX launcher. It sounds crazy but my phone screen doesn't turn off by itself.
There are several times I woke up in the morning to find out my phone screen was on overnight (screen must have turned on when I plugged in the charger). Right now, I turned on my phone just to see if the screen would turn off at 1) lock screen 2) apex home screen. neither works.
I tried all these with different timeout settings (15 sec, 30 sec, 1min, etc.).
Anyone having the same problem? Anyone with solution?
Click to expand...
Click to collapse
Hi. Having the same problem... However, i believe it has to do with the feature that prevents screen from turning off if you are looking at it. Try to turn it off and on. Perhaps it will help.
If you continue to have problems, just disable that feature... it is a good adon, but having the screen turn off tose battery is more important.
Hope it helps.
Let us know if it worked out

Screen Unresponsive

I have had the phone for less a week and I have had to pull the battery twice cause the screen became unresponsive to touch. Was wondering if any one else has had this issue. Very frustrating.
Sent from my LG-D851 using Tapatalk
retrofred said:
I have had the phone for less a week and I have had to pull the battery twice cause the screen became unresponsive to touch. Was wondering if any one else has had this issue. Very frustrating.
Sent from my LG-D851 using Tapatalk
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Click to collapse
Once today after I woke the screen while shopping, it just froze. Again a few days back when I think I was editing text in an online form. I wonder if the keyboard is playing a role...
Sent from my amazing LGG3!
wideasleep1 said:
Once today after I woke the screen while shopping, it just froze. Again a few days back when I think I was editing text in an online form. I wonder if the keyboard is playing a role...
Sent from my amazing LGG3!
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Click to collapse
If it the lg key board then I would agree. No issues once I went to google or swift key boards
Happened on the G3 that I exchanged last week. Woke it from deep sleep and unlocked the lock screen but after that it was semi frozen. I could turn the screen off and on with the power button but that was it. Had to do a battery pull.
Sent from my LG-D851 using XDA Premium 4 mobile app
Skizzy034 said:
Happened on the G3 that I exchanged last week. Woke it from deep sleep and unlocked the lock screen but after that it was semi frozen. I could turn the screen off and on with the power button but that was it. Had to do a battery pull.
Sent from my LG-D851 using XDA Premium 4 mobile app
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Click to collapse
does it still happen? mine randomly freezes on lockscreen. I will have to wait a minute or so and then it comes back to life
I am experiencing this problem as well. It didn't start happening until I turned off the Knock On feature.
I have to battery pull my phone about twice a day.
I don't want to turn Knock On back on because it is a battery drain and it incredibly sensitive.
Does anyone know a solution?
squasha said:
I am experiencing this problem as well. It didn't start happening until I turned off the Knock On feature.
I have to battery pull my phone about twice a day.
I don't want to turn Knock On back on because it is a battery drain and it incredibly sensitive.
Does anyone know a solution?
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Click to collapse
Just had it again in line at Costco...annoying. After a pull I've downloaded No Lock and activated it...this is the second time in two days it has frozen transitioning from wake to unlock screen. I'll report back in a few days if this was a fix.
Sent from my amazing LGG3!
F4M0U569 said:
does it still happen? mine randomly freezes on lockscreen. I will have to wait a minute or so and then it comes back to life
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Click to collapse
New one is fine.
Sent from my LG-D851 using XDA Premium 4 mobile app
I have not had this happen at all
wideasleep1 said:
Just had it again in line at Costco...annoying. After a pull I've downloaded No Lock and activated it...this is the second time in two days it has frozen transitioning from wake to unlock screen. I'll report back in a few days if this was a fix.
Sent from my amazing LGG3!
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Click to collapse
it is happening to me as well..i like to keep my phone locked with a pin password and sometimes it freezes out of nowhere..now disabling the lockscreen seems to work but thats not how it should be
Maybe you guys did something or and app is incompatible
Sent from my LG-D851 using XDA Premium 4 mobile app
Mine is doing the same thing and tends to do it at least every other day. Mine hard locks to the point of requiring a battery pull. From what I've found:
1. It happens on ART more than Dalvik. I left it on Dalvik for 4 days and it didn't happen once.
2. Mine tends to lock up most frequently when I pull the notification shade down while on the lock screen, probably accounting for 75% of the locks.
Is this consistent with anyone else's experience?
Mine will do every two to three days or so, but I stopped using the LG keyboard and am using the Google keyboard and seems to have helped. Also it gives me a warning before it goes dead to touch in that it shudders a bit.
Sent from my LG-D851 using Tapatalk
Dxtra said:
Maybe you guys did something or and app is incompatible
Sent from my LG-D851 using XDA Premium 4 mobile app
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Click to collapse
It started after I turned off the Knock On off. Which I did thru the secret menu. I literally have to bang on screen to make it wake up.
squasha said:
It started after I turned off the Knock On off. Which I did thru the secret menu. I literally have to bang on screen to make it wake up.
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Click to collapse
my freezes as well..it is starting to get on my nerves
https://www.youtube.com/watch?v=VCv9AwGUpyw&feature=youtu.be
hello00 said:
my freezes as well..it is starting to get on my nerves
https://www.youtube.com/watch?v=VCv9AwGUpyw&feature=youtu.be
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Are you using stock launcher? Did you disable animations?
---------- Post added at 09:24 PM ---------- Previous post was at 09:22 PM ----------
bradoggk said:
Mine is doing the same thing and tends to do it at least every other day. Mine hard locks to the point of requiring a battery pull. From what I've found:
1. It happens on ART more than Dalvik. I left it on Dalvik for 4 days and it didn't happen once.
2. Mine tends to lock up most frequently when I pull the notification shade down while on the lock screen, probably accounting for 75% of the locks.
Is this consistent with anyone else's experience?
Click to expand...
Click to collapse
Come to think of it, notification shade may play a role...are you using stock launcher and do you have animations off? TIA!
wideasleep1 said:
Are you using stock launcher? Did you disable animations?
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Click to collapse
no..im using nova and the animations are set to .5x..urs doesnt randomly freeze at all?
hello00 said:
no..im using nova and the animations are set to .5x..urs doesnt randomly freeze at all?
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Click to collapse
Mine freezes every other day, and sometimes twice in the same day. Running stock launcher, all animations off, and ART. All freezes seem to be after double-tap wake, and then either a notification swipe or page scroll..still looking for patterns.
wideasleep1 said:
Mine freezes every other day, and sometimes twice in the same day. Running stock launcher, all animations off, and ART. All freezes seem to be after double-tap wake, and then either a notification swipe or page scroll..still looking for patterns.
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Click to collapse
i disabled the knock on so that cant be the cause of the freezing..it gotta be something else..at first i thought mine was defected because i didnt see anybody with this problem
hello00 said:
i disabled the knock on so that cant be the cause of the freezing..it gotta be something else..at first i thought mine was defected because i didnt see anybody with this problem
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Click to collapse
I'll just add that last night I added 'No Lock' app and enabled it, so now only a wake to get to desktop, and no freeze since, but it's only been a day, too early to tell.

Nexus 5X rotation issues in DP5.

Hi guys, I've been having a persistent issue on my two weeks old Nexus 5X, basically a few times a day auto rotation stops working forcing me to restart the device.
I've never used Marshmallow, is anyone having this issue on DP5?
Thanks in advance.
Yes I'm having the exact same issue. I've been using an app which allows you to manually set the orientation through a persistent notification.
Hopefully this gets fixed soon.
I had that issue too
I just turned off and on the auto rotate from notification bar and now no problem at all
Ryandos said:
Yes I'm having the exact same issue. I've been using an app which allows you to manually set the orientation through a persistent notification.
Hopefully this gets fixed soon.
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Click to collapse
So you didn't had this issue on Marshmallow?
atefi said:
I had that issue too
I just turned off and on the auto rotate from notification bar and now no problem at all
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Click to collapse
Unfortunately that doesn't fix the issue for me.
cyberon said:
So you didn't had this issue on Marshmallow?
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Click to collapse
Nope, worked completely fine on MM. I've been looking out for the cause of the problem to see whether it's a bug in split screen or something.
Edit: Atefi's solution didn't work for me either.
Do you play Pokémon GO @Ryandos?
I haven't had this issue with DP5?
Sent from my Nexus 5X using Tapatalk
cyberon said:
Do you play Pokémon GO @Ryandos?
Click to expand...
Click to collapse
I found it was definitely Pokémon GO that breaks mine. Restart gets it going again.

screen sleep issue

So let me know if you have the same issue... No matter how long I set my screen off time for, it always goes go sleep after 10 seconds!
Don't have that issue here. ATT version
I do not have that issue either (AT&T). Perhaps there is an email account or other "administrator" that requires a short screen timeout? I have seen that before.
seniorstew said:
So let me know if you have the same issue... No matter how long I set my screen off time for, it always goes go sleep after 10 seconds!
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Click to collapse
Are you talking about the main screen or the active display when the actual screen goes off?
seh6183 said:
Are you talking about the main screen or the active display when the actual screen goes off?
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Click to collapse
The main screen. I turned moto display off and it still happens
I ever tried rebooting into safe mode and same problem.. Going to try a factory reset later
My motoz2 is doing this same thing. And it is frustrating. (Verizon). Have you figured out how to fix this?
Do you have adaptive brightness turned on?
Sent from my Moto Z (2) using Tapatalk
So I did a master reset and didn't connect my tumi battery until the play store updated the moto mod app to the newest version.. No more screen issue! I highly recommend anyone who gets this phone, update the app first before you attach any type of mod.

Smart Lock only working sometimes and sometimes its not there at all

After setting up my smart lock I have noticed it not working sometimes. When this happens if I go into security and smart lock after I put in my pin I just have a blank white screen where the smart lock menu should be. But here is the weird thing. I have tried restarting several times and it does not help. But sometimes it just shows back up on its own and starts working again. Then after a while it's gone again. This is driving me crazy! Anyone got a suggestion?
Thanks,
X
X_man. said:
After setting up my smart lock I have noticed it not working sometimes. When this happens if I go into security and smart lock after I put in my pin I just have a blank white screen where the smart lock menu should be. But here is the weird thing. I have tried restarting several times and it does not help. But sometimes it just shows back up on its own and starts working again. Then after a while it's gone again. This is driving me crazy! Anyone got a suggestion?
Thanks,
X
Click to expand...
Click to collapse
From what I have read it's a Google services problem people have been having recently. Mine started happening last night but was working fine since I had the phone.
Sent from my Moto Z (2) using Tapatalk
Tidbits said:
From what I have read it's a Google services problem people have been having recently. Mine started happening last night but was working fine since I had the phone.
Sent from my Moto Z (2) using Tapatalk
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Click to collapse
Hmmm ok thanks. We'll have to wait for a fix I guess. Ain't like we can just do away with play services lol
Sent from my Moto Z (2) using Tapatalk
X_man. said:
Hmmm ok thanks. We'll have to wait for a fix I guess. Ain't like we can just do away with play services lol
Sent from my Moto Z (2) using Tapatalk
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Click to collapse
Hope they fix it soon.
Sent from my Nexus 5X using Tapatalk
I've been seeing the same thing for the past month or so. Sometimes there Smart Lock menu is blank, sometimes some options are there & other options are missing. I'm hoping that Google gets this straightened out.
Sent from my Moto Z (2) using Tapatalk
sailindawg said:
I've been seeing the same thing for the past month or so. Sometimes there Smart Lock menu is blank, sometimes some options are there & other options are missing. I'm hoping that Google gets this straightened out.
Sent from my Moto Z (2) using Tapatalk
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Click to collapse
Does your smart lock also stop working when the menu isn't there ?
Seems to. I notice it mostly in the car. I have set my Bluetooth FM transmitter as trusted device. So when I get into the car, the transmitter connects turning on Android Auto and I'm greeted with the Android Auto home page. When Smart Lock acts up, I have to touch the finger scanner to unlock phone to see Android Auto home page.
Sent from my Moto Z (2) using Tapatalk
---------- Post added at 10:09 AM ---------- Previous post was at 10:06 AM ----------
At the moment, half of my Smart Lock options are missing. I'm missing location and devices, the two options I use most.
Sent from my Moto Z (2) using Tapatalk
My menu comes back every now and then but its either all there or all gone.
sailindawg said:
[/COLOR]At the moment, half of my Smart Lock options are missing. I'm missing location and devices, the two options I use most.
Sent from my Moto Z (2) using Tapatalk
Click to expand...
Click to collapse
Glad to see I'm not alone. I was contemplating a factory reset, but I think I'd be wasting time.
Sent from my Moto Z (2) using Tapatalk
this has been annoying me for weeks. it works then it doesn't. it works, then I reboot and it doesn't. then it does.
Sent from my Moto Z (2) using Tapatalk
Guess what.! All options for Smart Lock are baaaaack!
I just wish they would fix this bug & be done. I'm hoping Oreo fixed this and the Android Auto text message bug forever.
Sent from my Moto Z (2) using Tapatalk
Just rebooted the phone because phone was not reliably staying connected to WiFi despite strong wifi signal. Rebooted phone, wifi reconnected with no issue. However, all options for Smart Lock have disappeared again.
Welcome to the Google beta test!
Sent from my Moto Z (2) using Tapatalk
Is anyone in here rooted? I noticed it disappeared only after I had rooted.
Nope. No root here. Simply stock. Only had the phone a few weeks. I don't see a need to root.
It's interesting to see this possibly effect rooted / non rooted phones alike. Definitely a bug on Google's side.
Googling this indicates it's a bug that goes back about a year. I never saw it with my Z Play, only the Force 2. But I believe Z Play is 7.0. The Force 2 is 7.1.1.
How long has 7.1.1 been out?
sailindawg said:
Guess what.! All options for Smart Lock are baaaaack!
I just wish they would fix this bug & be done. I'm hoping Oreo fixed this and the Android Auto text message bug forever.
Sent from my Moto Z (2) using Tapatalk
Click to expand...
Click to collapse
All mine came back too and was working beautifully for about 24 hours. Then gone again,
sailindawg said:
Guess what.! All options for Smart Lock are baaaaack!
I just wish they would fix this bug & be done. I'm hoping Oreo fixed this and the Android Auto text message bug forever.
Sent from my Moto Z (2) using Tapatalk
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Click to collapse
Ever since I've rooted mine has worked perfectly. Been about 24 hours now.
cfriendr said:
Is anyone in here rooted? I noticed it disappeared only after I had rooted.
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Click to collapse
That's strange. Rooting actually seemed to fixed mine LOL Been about 24 hours and still working.
After two days I lost it again
Tidbits said:
From what I have read it's a Google services problem people have been having recently. Mine started happening last night but was working fine since I had the phone.
Sent from my Moto Z (2) using Tapatalk
Click to expand...
Click to collapse
Don't know how long this will last. But I found out if you go under security> Trust agents and turn off "Smart Lock (Google)" and "Smart Lock (Moto)" Reboot and then go turn them back on everything comes back.
X_man. said:
Don't know how long this will last. But I found out if you go under security> Trust agents and turn off "Smart Lock (Google)" Reboot and then go turn it back on everything comes back.
Click to expand...
Click to collapse
Looking into it on Google groups that seems like the temp fix for a lot of users. Google is supposedly aware of the issue and is working on a fix. It has something to do with their servers. I had this problem with my S8, and Nexus 5X. Not having this problem with my Note 8 and Z2.
Sent from my SM-N950U using Tapatalk

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