Lots of Dropped Calls on T- mobile S8+ - T-Mobile Samsung Galaxy S8+ Questions & Answers

I'm just wondering how many others may be experiencing random dropped calls.
It's happened quite a few times for me.
At first I was thinking with the huge screen I might be ending the call with my face but now I'm suspecting WiFi CallIng as the culprit.
I'm going to trouble shoot today and see if I can figure this out.
I took the SIM card out of my LG V20 and just placed in the S8, I did not use the one that came with it. (not sure if that is an issue)
Also, I used package disabler to disable the phone from updating like @TEKHD suggested so I'm still on 1AQC9 baseband that it shipped wth.
Cheers

I forgot to mention I don't think any calls have dropped while using the headphones or speakerphone.
Sent from my SM-G955U using XDA-Developers Legacy app

I've had few strange ones. The calls don't drop. I answer it and it instantly ends the call. A few times it texted the person calling with im busy, I'll call you right back. Like I rejected it.

Try taking out you SIM card and cleaning it with a damp cloth then dry it off completely and inserted back in the phone. I had a simular issue when I had my note 7 and that worked. I've had the s8+ for a week and haven't experienced anything like that yet.
Sent from my SM-G955U using XDA-Developers Legacy app

I got it April 19th and no issues since.

lildoggs said:
Try taking out you SIM card and cleaning it with a damp cloth then dry it off completely and inserted back in the phone. I had a simular issue when I had my note 7 and that worked. I've had the s8+ for a week and haven't experienced anything like that yet.
Sent from my SM-G955U using XDA-Developers Legacy app
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Thanks for the tip. I'm going to try that now.

Any update to the problem?

The problem was terrible on my S7 Edge, but hasn't happened on the S8+ yet. I agree that it may be a problem with the contacts on the SIM card.
Sent from my SM-G955U using XDA-Developers Legacy app

They have been working on the lines with that new whatever it is 900mhz thing so we will have drop calls
Sent from my SM-G955U using XDA-Developers Legacy app

ljwnow said:
Any update to the problem?
Click to expand...
Click to collapse
Sorry for the long delay. I haven't been on here in awhile.
I can confirm that re-seating the SIM corrected the problem for me.

peppersu812 said:
They have been working on the lines with that new whatever it is 900mhz thing so we will have drop calls
Sent from my SM-G955U using XDA-Developers Legacy app
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That's what I'm suspecting because I only have dropped calls at home. Anywhere away from home my phone is fine.

Related

[Q]Delayed SMS problems?

Is anybody else having issues with other people getting delayed texts sent from galaxy s ii?
I am sending to att iPhone and they have been getting delayed texts. Never had issue with HTC sensation so I am assuming this is a galaxy s ii issue.
Can Anyone confirm this?
Sent from my SGH-T989 using Tapatalk
Got the phone today and some text didnt go threw...could be casue its a new phone, could be a network thing, who knows
I have no problems but most of these will be fixed when rooted, I think
Sent from my SGH-T989 using xda premium
To confirm again, my gf got some text from me 4 hours late...gonna reboot my phone to see if that helps
Sent from my SGH-T989 using XDA App
Mine are not delayed... Sent to my roommate's iPhone 4 when he was sitting next to me on the couch. I love Swype's censoring when you use speech to text. I think my message went something like:
"Why do you keep f****** keep censoring my *** d*** texts you piece of s*** keyboard!!"
That was the end of my childish exploits, but hey, he wanted to see the feature
if you got your sim card upgrade they there might be some delay for awhile. should be fine after 30min-1hr.
dungtran88 said:
if you got your sim card upgrade they there might be some delay for awhile. should be fine after 30min-1hr.
Click to expand...
Click to collapse
Its been like that for two days now so that's not the case.
Sent from my SGH-T989 using Tapatalk
teshxx said:
Its been like that for two days now so that's not the case.
Sent from my SGH-T989 using Tapatalk
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Click to collapse
Is it on wifi this whole time?
I tried both. Wifi and 4g. Same result. My gf is on att and had been getting them delayed. If I swap my sum Sim to sensation, the problem is gone so it has to be gsii and how it sends SMS.
Sent from my SGH-T989 using Tapatalk
I am not experiencing delay and i text all the time.
teshxx said:
I tried both. Wifi and 4g. Same result. My gf is on att and had been getting them delayed. If I swap my sum Sim to sensation, the problem is gone so it has to be gsii and how it sends SMS.
Sent from my SGH-T989 using Tapatalk
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Click to collapse
I think I have the same thing happening. It's hit or miss though not every message is delayed. Btw the gf is also on att.
Same thing happening here. Most texts go through fine, but some have been delayed, or didn't ever show up. I'm going to call T-Mobile tomorrow...
I am using my old Sim from Sensation. Are you guys using the old Sims or new Sim that came with galaxy ii. Just curious If that might be a issue.
Sent from my SGH-T989 using Tapatalk
I'm using my sim from my nexus one.
Sent from my SGH-T989 using XDA App
mikenb said:
I'm using my sim from my nexus one.
Sent from my SGH-T989 using XDA App
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Click to collapse
Oh ok. I just went to Tmobile and
got the new Sim which is required for sgii. Let's see if this resolves the problem. Will keep you guys updated.
Sent from my SGH-T989 using Tapatalk
any updates? Co-worker just got a GS2 and is having a delay on incoming texts, not so much with outgoing. We're both on tmo, i sent him 3 texts about 15 minutes apart took him around 3 hours for the first one and never got the other 2 before we left work, if he sends me one comes through immediately.
that's a service provider network problem, not a PHONE problem
if i sent to people on the same network, they receive it instantly
if i sent to people on a different network, they get it in a second or two
teshxx said:
Is anybody else having issues with other people getting delayed texts sent from galaxy s ii?
I am sending to att iPhone and they have been getting delayed texts. Never had issue with HTC sensation so I am assuming this is a galaxy s ii issue.
Can Anyone confirm this?
Sent from my SGH-T989 using Tapatalk
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Click to collapse
Any resolution to this issue?
For me the problem resolved itself, but I ended up getting a new SIM card from T-Mobile anyway, just to be on the safe side. It doesn't happen to me anymore.

[Q] Getting "Change of SIM detected" notification? - Verizon

I've had my M8 for several weeks and just started getting "Change of SIM detected. Usage from previous SIM now saved" notifications last night. Anybody having the same issue? I'll go to Verizon tech support next but I wanted to come to the experts first.
Thanks for any insight.
Bumpredd said:
I've had my M8 for several weeks and just started getting "Change of SIM detected. Usage from previous SIM now saved" notifications last night. Anybody having the same issue? I'll go to Verizon tech support next but I wanted to come to the experts first.
Thanks for any insight.
Click to expand...
Click to collapse
Sounds like your SIM card might be flaking out. Verizon should give you a free SIM card replacement if you walk into the store and show them.
Had this happen to me on a few Roms. Running gpe ROM and don't get that notification.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Bumpredd said:
I've had my M8 for several weeks and just started getting "Change of SIM detected. Usage from previous SIM now saved" notifications last night. Anybody having the same issue? I'll go to Verizon tech support next but I wanted to come to the experts first.
Thanks for any insight.
Click to expand...
Click to collapse
Same thing happened to me today. Even list service for a minute. I did a restart and hasn't happened again. Did you talk to Verizon tech support?
HTC One M8
Yes, I talked to Verizon and they recommended I remove the SIM for 10 seconds and put it back in, I haven't seen the problem since.
Thanks for the help.
Bumpredd said:
Yes, I talked to Verizon and they recommended I remove the SIM for 10 seconds and put it back in, I haven't seen the problem since.
Thanks for the help.
Click to expand...
Click to collapse
I noticed that it happens when sending pictures via text. It's also happening on wifes phone. Did you take it out while powered on or off?
HTC One M8
Yes, I powered down first. Turns out my gf's M8 was having connection problems this afternoon too. I did the same for hers and things seem to be fine on both of ours. RED must be making changes or testing something.
TIP: When a SIM ejection pin isn't around, a standard staple works perfect.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Both of our phones are randomly (a couple of times a day) dropping cell connection and giving notifications that the SIM was just connected. We've already powered down and removed the cards but it's continuing. This started three days ago do I know it's a network thing but I don't know what's going on.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Just had a connection lapse as I sent a text. "Preparing SIM card". What the hell?
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Bumpredd said:
Just had a connection lapse as I sent a text. "Preparing SIM card". What the hell?
Sent from my HTC6525LVW using XDA Premium 4 mobile app
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Click to collapse
Yeah seems it's happening when we send picture texts and not on WiFi. There was probably something in the recent update that screwed things up.
HTC One M8

Auxiliary Cord

Has anyone else had problems using there phone in the car with an auxiliary cord? Mine goes crazy, and doesn't connect half the time, and I know it's not the cord or my car because none of my friends phones do it.
Sent from my LG-D851 using XDA Free mobile app
Already a few threads on this
BACARDILIMON said:
Already a few threads on this
Click to expand...
Click to collapse
I've seen one, and it doesn't really mention a fix, nor whether I should exchange or not.
Sent from my LG-D851 using XDA Free mobile app
It's a bug with the phone. Try using soundabout and setting it to wired headset and that works for me
Basically, it has to do with the phone looking for a load from the HU when plugging the aux cord in, so that the phone knows to keep the line out feature active, but at the same time, the HU looking for a load from the device in order to active the aux input.
It's explained I. much better detail in another thread, but that's basically it. I've found that having my phone charging before I plug in the aux cable helps a lot.
Wow...I'm going to clean up My thoughts above.
Mine starts making random cracking noises. You cant hear them while playing music though
Crackling noise is do to poor contact points or dirty
So, I'm guessing there's really no way around this. I wonder if LG even knows about it. I'm kind of tempted to take it back and get a new one, or just switch to an M8.
Sent from my LG-D851 using XDA Free mobile app
H4rryTipp3r said:
So, I'm guessing there's really no way around this. I wonder if LG even knows about it. I'm kind of tempted to take it back and get a new one, or just switch to an M8.
Sent from my LG-D851 using XDA Free mobile app
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Click to collapse
I had the m8 for a day thing was to small for me. My thumbs was hurting typing on such a norrow screen.
BACARDILIMON said:
I had the m8 for a day thing was to small for me. My thumbs was hurting typing on such a norrow screen.
Click to expand...
Click to collapse
I had it for about a week, I had switched from Sprint and an S3, to AT&T and an M8, but due to certain things I downgraded to a G2. Then switched from AT&T and the G2, to T-Mobile and the G3, I did a lot of carrier switching in the past 5 months lol.
Sent from my LG-D851 using XDA Free mobile app
H4rryTipp3r said:
I had it for about a week, I had switched from Sprint and an S3, to AT&T and an M8, but due to certain things I downgraded to a G2. Then switched from AT&T and the G2, to T-Mobile and the G3, I did a lot of carrier switching in the past 5 months lol.
Sent from my LG-D851 using XDA Free mobile app
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Click to collapse
Lol I thought I was the only one lol

Changed carriers, can't update to Marshmallow

I purchased a used LG G3 (LG-D850) that was previously used on ATT. I brought it to T-Mobile. I can't update to Marshmallow. T-Mobile said they can't help me and that LG can. After two hours spent with LG, they've only told me that "We didn't make Android." I pushed for advice and they finally said make ATT help. ATT says once the unit is unlocked and there's a new sim card, there's nothing they can do.
I'm sure I'm not the only one with this issue. What is the easiest way to update? I don't need a anything rooted or anything. Or do I now?
See post http://forum.xda-developers.com/showthread.php?p=66770283
Sent from my Nexus 9 using XDA-Developers mobile app
Even now, that thread is a bit confusing. It's late June, there must be an established way to get to Marshmallow. If not, can someone dumb this down for me, please?
briand.mooreg said:
See post http://forum.xda-developers.com/showthread.php?p=66770283
Sent from my Nexus 9 using XDA-Developers mobile app
Click to expand...
Click to collapse
There is still only 2 ways. Install an at&t sim or install a custom ROM.
Sent from my Nexus 5X using XDA-Developers mobile app
I apologize for asking for such specifics but what is the easiest way to do the ATT route, because I spent about 3 hours with ATT on the phone and being sent to two of their stores yesterday and then they sent me to the LG Experience at Best Buy which consisted of one guy who knows LG phones who was not there and shows up "sometimes". This after ATT confirming he was there for me. See? I'm both ignorant and frustrated.
briand.mooreg said:
There is still only 2 ways. Install an at&t sim or install a custom ROM.
Sent from my Nexus 5X using XDA-Developers mobile app
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Click to collapse
You need to go to Walmarts and buy a GoPhone sim, it will give you the ability to receive updates.
Sent from my Nexus 5X using XDA-Developers mobile app
So, get the AT&T Go Phone micro sim card. Put as little money on it as possible. Insert the card into the phone. Look for update. Hopefully find update and run it. Remove card forever. Am I getting this right, finally?
When I was at AT&T store #2 yesterday, they took a sim card from a demo phone and booted mine up. Couldn't find an available android update. Your process is different, yes?
briand.mooreg said:
You need to go to Walmarts and buy a GoPhone sim, it will give you the ability to receive updates.
Sent from my Nexus 5X using XDA-Developers mobile app
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Click to collapse
No, the same. Sometimes the update takes a few hours.
Also I'm assuming you have a d850 running stock non rooted.
You also need wifi connection.
Sent from my Nexus 5X using XDA-Developers mobile app
Correct about stock d850, non rooted. But now I'm confused. At the store, with an ATT sim card thrown in, Settings/General/About phone/Software Update/Update now showed no available updates. I'm still on 5.0.1.
briand.mooreg said:
No, the same. Sometimes the update takes a few hours.
Also I'm assuming you have a d850 running stock non rooted.
You also need wifi connection.
Sent from my Nexus 5X using XDA-Developers mobile app
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Click to collapse
As I said, it doesn't always happen immediately, also were you on a wifi network while in the store?
Sent from my Nexus 5X using XDA-Developers mobile app
It was quite a day and over 110' at that point. Can't remember. I ordered the card you suggested and will try, at home, over wifi. THANK YOU!
briand.mooreg said:
As I said, it doesn't always happen immediately, also were you on a wifi network while in the store?
Sent from my Nexus 5X using XDA-Developers mobile app
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Click to collapse
All I can say, is that it worked for me, though I have since moved on to the Nexus 5x.
Good luck and if by chance it doesn't work (it should), you need to try rooting and flashing a stock based ROM.
Sent from my Nexus 5X using XDA-Developers mobile app
This is weird.
I got the card. I called ATT to activate it. They said, hang up, power down, insert the att sim card, power back up and get the update. As soon as I hung up, and before installing the ATT card, it started downloading the update. Eventually it started installing the update and then stopped. Error message said that it suspected my phone of being a rooted device and therefore would not update the software. Odd. Okay. So I powered down, installed the ATT card, powered back up, looked for software update. My phone is on the ATT network right now (thru my home wifi still) but says no software update is available. I'm still at 5.0.1.
Any idea what I did wrong?
briand.mooreg said:
All I can say, is that it worked for me, though I have since moved on to the Nexus 5x.
Good luck and if by chance it doesn't work (it should), you need to try rooting and flashing a stock based ROM.
Sent from my Nexus 5X using XDA-Developers mobile app
Click to expand...
Click to collapse
Try a factory reset (you will lose your data)
Sent from my Nexus 5X using XDA-Developers mobile app
Wanted to give you an update. I did a factory reset. Didn't help but then I went deeper. I guess the previous owner had some rooting software underneath it all. Spent some time removing it, going back to absolutely stock. It took more effort but eventually I got it. I'm at Marshmallow Level. Thank you.

Screen Sensitivity

My screen does not record every press. Never misses a beat typing but selecting a thread from a list or a tweet from twitter feed or almost any random thing the first click may not record. I have to do it again. I wish I could increase sensitivity.
Does anyone else have this issue? Any suggestions?
Thanks!
My Verizon note 7 is on the truck for delivery today. I will share my experience after a day or of playing with it. Since it sounds like I can't root it yet I guess I can't tweak it too bad. Do you have a screen protector on yours by chance?
Sent from my SM-G900V using Tapatalk
I have the same issue. Typing is on point with every touch but I too am noticing I have to press 2 and three times on things like links and such.
SomeGuy2008 said:
My Verizon note 7 is on the truck for delivery today. I will share my experience after a day or of playing with it. Since it sounds like I can't root it yet I guess I can't tweak it too bad. Do you have a screen protector on yours by chance?
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
I should have mentioned I had the VZW rep put on a Zagg but it had bubbles and was peeling so I took it off. Problem did not improve. The odd thing is it doesn't affect typing at all. I type fast and no lags nor unrecorded presses. It does happen randomly in any app or screen though. Never when clicking to open an app but clicking on a phone number in missed calls, clicking a link in the browser, clicking to open a tweet or tapatalk thread or basically anything anywhere on the screen. Not a dead spot. The second click always works. It's incredibly annoying when you kind of look for it to happen again and of course it does
MODERATOR - Would this be a legit topic for main thread or strictly a Q AND A thing? It would get more looks in a main Note 7 thread. Thanks
kleigh774 said:
I have the same issue. Typing is on point with every touch but I too am noticing I have to press 2 and three times on things like links and such.
Click to expand...
Click to collapse
Are you going to keep or exchange? I'm not sure what to do. I love the phone but really hate this issue.
Some claim an update will fix it but I called VZW and Samsung tech support and both said they never heard of any problems at all with Note 7. How can I hope for a fix if they don't know there is a problem?
I've had the same problem. Glad it's not just me.
jonspad said:
I've had the same problem. Glad it's not just me.
Click to expand...
Click to collapse
Why?LOL Misery loves compamy? j/k I was hoping a hundred people would say "Me too!" Then there would be hope of a software fix in ota but since it is very few of us it just means we have lemons....which sucks. I hate returning phones.
Sent from my SM-N930V using Tapatalk
I noticed things don't tap cause my hand is touching the edge sometimes. Think it will stop when I finally get my case today.
jjayzx said:
I noticed things don't tap cause my hand is touching the edge sometimes. Think it will stop when I finally get my case today.
Click to expand...
Click to collapse
I have a case.
Sent from my SM-N930V using Tapatalk
I have a case on mine also. I'm not sure about taking it back just because of the time it takes me to set up. I can't see it being a hardware issue because the same point of touch will work perfect on somethings but not on others. Kinda torn on if its worth the setup time to exchange. As far as tech support have they ever admitted to a problem with any phone lol.
Sent from my SM-N930V using XDA-Developers mobile app
kleigh774 said:
I have a case on mine also. I'm not sure about taking it back just because of the time it takes me to set up. I can't see it being a hardware issue because the same point of touch will work perfect on somethings but not on others. Kinda torn on if its worth the setup time to exchange.
Sent from my SM-N930V using XDA-Developers mobile app
Click to expand...
Click to collapse
Me too. The s7e was too sensitive an dpeople complained so they made ours not sensitive enough. I just wish there were a software fix but no root so no hope. OT but do you know how to get the Twitter app to automatically start on the most recent post? I keep missing the temp blue box that offers to jump to most recent post because of the insensitive screen.
Sent from my SM-N930V using Tapatalk
recDNA said:
Me too. The s7e was too sensitive an dpeople complained so they made ours not sensitive enough. I just wish there were a software fix but no root so no hope. OT but do you know how to get the Twitter app to automatically start on the most recent post? I keep missing the temp blue box that offers to jump to most recent post because of the insensitive screen.
Sent from my SM-N930V using Tapatalk
Click to expand...
Click to collapse
Wish I did cause I have the same issue lol. Was to busy to hop on Twitter for two days which lead to a very long scroll session lol.
Sent from my SM-N930V using XDA-Developers mobile app
Have the issue as well. Some presses required are uncomfortably hard presses. Sammy view case.
pump142 said:
Have the issue as well. Some presses required are uncomfortably hard presses. Sammy view case.
Click to expand...
Click to collapse
Keeping or returning phone?
Sent from my SM-N930V using Tapatalk
I have the same issue. Sometimes two or three presses (harder each time) to get response.
RicoX9 said:
I have the same issue. Sometimes two or three presses (harder each time) to get response.
Click to expand...
Click to collapse
I wonder if there are a bunch of bad digitizers out there or if this is software?
Sent from my SM-N930V using Tapatalk
Having the same issue and I also have the Verizon tempered glass screen protector installed
Sent from my SM-N900V using XDA-Developers mobile app
johnsmith76251 said:
Having the same issue and I also have the Verizon tempered glass screen protector installed
Sent from my SM-N900V using XDA-Developers mobile app
Click to expand...
Click to collapse
Did u have it before screen protector too? Anybody returning their phone? I'm torn
Sent from my SM-N930V using Tapatalk
recDNA said:
Did u have it before screen protector too? Anybody returning their phone? I'm torn
Click to expand...
Click to collapse
Screen protector was installed at the same time I purchased the phones, so I don't know
As far as returning the phone absolutely not, But I came from a note 3

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