[Q] Getting "Change of SIM detected" notification? - Verizon - One (M8) Q&A, Help & Troubleshooting

I've had my M8 for several weeks and just started getting "Change of SIM detected. Usage from previous SIM now saved" notifications last night. Anybody having the same issue? I'll go to Verizon tech support next but I wanted to come to the experts first.
Thanks for any insight.

Bumpredd said:
I've had my M8 for several weeks and just started getting "Change of SIM detected. Usage from previous SIM now saved" notifications last night. Anybody having the same issue? I'll go to Verizon tech support next but I wanted to come to the experts first.
Thanks for any insight.
Click to expand...
Click to collapse
Sounds like your SIM card might be flaking out. Verizon should give you a free SIM card replacement if you walk into the store and show them.

Had this happen to me on a few Roms. Running gpe ROM and don't get that notification.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

Bumpredd said:
I've had my M8 for several weeks and just started getting "Change of SIM detected. Usage from previous SIM now saved" notifications last night. Anybody having the same issue? I'll go to Verizon tech support next but I wanted to come to the experts first.
Thanks for any insight.
Click to expand...
Click to collapse
Same thing happened to me today. Even list service for a minute. I did a restart and hasn't happened again. Did you talk to Verizon tech support?
HTC One M8

Yes, I talked to Verizon and they recommended I remove the SIM for 10 seconds and put it back in, I haven't seen the problem since.
Thanks for the help.

Bumpredd said:
Yes, I talked to Verizon and they recommended I remove the SIM for 10 seconds and put it back in, I haven't seen the problem since.
Thanks for the help.
Click to expand...
Click to collapse
I noticed that it happens when sending pictures via text. It's also happening on wifes phone. Did you take it out while powered on or off?
HTC One M8

Yes, I powered down first. Turns out my gf's M8 was having connection problems this afternoon too. I did the same for hers and things seem to be fine on both of ours. RED must be making changes or testing something.
TIP: When a SIM ejection pin isn't around, a standard staple works perfect.
Sent from my HTC6525LVW using XDA Premium 4 mobile app

Both of our phones are randomly (a couple of times a day) dropping cell connection and giving notifications that the SIM was just connected. We've already powered down and removed the cards but it's continuing. This started three days ago do I know it's a network thing but I don't know what's going on.
Sent from my HTC6525LVW using XDA Premium 4 mobile app

Just had a connection lapse as I sent a text. "Preparing SIM card". What the hell?
Sent from my HTC6525LVW using XDA Premium 4 mobile app

Bumpredd said:
Just had a connection lapse as I sent a text. "Preparing SIM card". What the hell?
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah seems it's happening when we send picture texts and not on WiFi. There was probably something in the recent update that screwed things up.
HTC One M8

Related

[Q]Delayed SMS problems?

Is anybody else having issues with other people getting delayed texts sent from galaxy s ii?
I am sending to att iPhone and they have been getting delayed texts. Never had issue with HTC sensation so I am assuming this is a galaxy s ii issue.
Can Anyone confirm this?
Sent from my SGH-T989 using Tapatalk
Got the phone today and some text didnt go threw...could be casue its a new phone, could be a network thing, who knows
I have no problems but most of these will be fixed when rooted, I think
Sent from my SGH-T989 using xda premium
To confirm again, my gf got some text from me 4 hours late...gonna reboot my phone to see if that helps
Sent from my SGH-T989 using XDA App
Mine are not delayed... Sent to my roommate's iPhone 4 when he was sitting next to me on the couch. I love Swype's censoring when you use speech to text. I think my message went something like:
"Why do you keep f****** keep censoring my *** d*** texts you piece of s*** keyboard!!"
That was the end of my childish exploits, but hey, he wanted to see the feature
if you got your sim card upgrade they there might be some delay for awhile. should be fine after 30min-1hr.
dungtran88 said:
if you got your sim card upgrade they there might be some delay for awhile. should be fine after 30min-1hr.
Click to expand...
Click to collapse
Its been like that for two days now so that's not the case.
Sent from my SGH-T989 using Tapatalk
teshxx said:
Its been like that for two days now so that's not the case.
Sent from my SGH-T989 using Tapatalk
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Click to collapse
Is it on wifi this whole time?
I tried both. Wifi and 4g. Same result. My gf is on att and had been getting them delayed. If I swap my sum Sim to sensation, the problem is gone so it has to be gsii and how it sends SMS.
Sent from my SGH-T989 using Tapatalk
I am not experiencing delay and i text all the time.
teshxx said:
I tried both. Wifi and 4g. Same result. My gf is on att and had been getting them delayed. If I swap my sum Sim to sensation, the problem is gone so it has to be gsii and how it sends SMS.
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
I think I have the same thing happening. It's hit or miss though not every message is delayed. Btw the gf is also on att.
Same thing happening here. Most texts go through fine, but some have been delayed, or didn't ever show up. I'm going to call T-Mobile tomorrow...
I am using my old Sim from Sensation. Are you guys using the old Sims or new Sim that came with galaxy ii. Just curious If that might be a issue.
Sent from my SGH-T989 using Tapatalk
I'm using my sim from my nexus one.
Sent from my SGH-T989 using XDA App
mikenb said:
I'm using my sim from my nexus one.
Sent from my SGH-T989 using XDA App
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Click to collapse
Oh ok. I just went to Tmobile and
got the new Sim which is required for sgii. Let's see if this resolves the problem. Will keep you guys updated.
Sent from my SGH-T989 using Tapatalk
any updates? Co-worker just got a GS2 and is having a delay on incoming texts, not so much with outgoing. We're both on tmo, i sent him 3 texts about 15 minutes apart took him around 3 hours for the first one and never got the other 2 before we left work, if he sends me one comes through immediately.
that's a service provider network problem, not a PHONE problem
if i sent to people on the same network, they receive it instantly
if i sent to people on a different network, they get it in a second or two
teshxx said:
Is anybody else having issues with other people getting delayed texts sent from galaxy s ii?
I am sending to att iPhone and they have been getting delayed texts. Never had issue with HTC sensation so I am assuming this is a galaxy s ii issue.
Can Anyone confirm this?
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Any resolution to this issue?
For me the problem resolved itself, but I ended up getting a new SIM card from T-Mobile anyway, just to be on the safe side. It doesn't happen to me anymore.

Not registered to network

I need help guys, I was using my phone for only a week when all of a sudden I can't call or text or listen to my voice mail... instead I keep recieving "not registered to network" messages when i try and do anything involving data. When I go to my settings to enable data, its already on, but when I look for an available network, it turns off my data.. its like a never ending loop. Regardless of which I do first. My s4 is rooted but I doubt that could be the issue becauze it worked with my phone being rooted, anyone have any solution other than replacement?
Sent from my SGH-M919 using xda app-developers app
Take a look to your apn and also make sure your IME has a # like 03 instead of just a 0 also check that on mobile networks make sure that the LTE/GSMA something lik that.. Is checked.. Make sure it has the LTE...
Sent from my SGH-M919 using xda premium
Idk what you ment by the ime # not having an 03, but I checked and made sure everything else was in the right position and they are, but its still being stubborn
Sent from my SGH-M919 using xda app-developers app
This could also be a bad SIM
Maybe, but why randomly stop working? Before this situation, my phone was sending me errors about how I couldnt wifi call due to an outdated sim card, so I went and got a new one, that didnt work.
Sent from my SGH-M919 using xda app-developers app
AtrixNo4g said:
Maybe, but why randomly stop working? Before this situation, my phone was sending me errors about how I couldnt wifi call due to an outdated sim card, so I went and got a new one, that didnt work.
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
And all you've done it root it? That's not going to cause your issue, and you have a new SIM. It's starting to look like bad hardware.
lagunas11 was asking you to verify your IMEI
Wait.. I think your right about the whole SIM deal, I switched to Family Mobile about a week ago and they dont really have new sim cards just the original big than micro, so im going to take a guess and say it is the sim
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AtrixNo4g said:
Wait.. I think your right about the whole SIM deal, I switched to Family Mobile about a week ago and they dont really have new sim cards just the original big than micro, so im going to take a guess and say it is the sim
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
That's most likely what it is then. So they are giving customers cut down regular SIM cards? I'm lost...
Nah, when you purchase the SIM Card, its a big one but within side is a micro-sim, that you can pop out incase you desire one, but if you need the big one, you can easily pop the micro back into the big. Thanks for your help man, I guess im going, to be phoneless for a little
Sent from my SGH-M919 using xda app-developers app
AtrixNo4g said:
Nah, when you purchase the SIM Card, its a big one but within side is a micro-sim, that you can pop out incase you desire one, but if you need the big one, you can easily pop the micro back into the big. Thanks for your help man, I guess im going, to be phoneless for a little
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
That always sucks... Try turning off data and setting the Network Mode to GSM/WCDMA auto, maybe you can at least txt and call...
Thanks for everything man, turns out my imei number got locked after I reported this phone stolen, I called tmobile just earlier today and now I just wait 48 hours before my phone will be active again
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AtrixNo4g said:
Thanks for everything man, turns out my imei number got locked after I reported this phone stolen, I called tmobile just earlier today and now I just wait 48 hours before my phone will be active again
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
I even face palmed myself after reading this.
Sent from my SGH-M919 using xda premium

Voice roaming triangle

I returned the phone 2 times to Verizon and the roaming triangle will not go away in the status bar or the notification bar. Tried everything. Gonna return the phone if I can t fix it. Any suggestions?
Sent from my HTC6525LVW using xda app-developers app
Anyone? Gonna return this phone it's annoying
Sent from my HTC6525LVW using xda app-developers app
Stupid question but, is it disabled? Settings - mobile network - uncheck it
Tried everything called HTC and Verizon gonna take it back,if I can't fix this by tommarrow night
Sent from my HTC6525LVW using xda app-developers app
Same issue, tried 4 different SIM cards...only one M8 has this issue, other one works fine!!!
Same issue with mine. Rep in the store said it is a known problem but doesn't affect anything. He said pretty much all the ones they had sold did this. Tried replacing some of the phones, swapped SIM cards, etc. Some they swapped out would be OK. But he had done like a dozen and they all did this. This will be an interesting issue to see how VZW / HTC fixes it.
Talked to jetleigh from HTC today, she said there's a fix & she will personally post it here "soon". They're also communicating the fix with Verizon to tell others about it.
Hi from HTC
Hi everyone – HTC is aware of the issue. HTC will be providing a software update to Verizon HTC One m8 users that will be pushed to you shortly. In the mean time, please be assured you will not be charged for roaming by having the triangle icon appear. Appreciate your patience in the matter!”hh

Changed carriers, can't update to Marshmallow

I purchased a used LG G3 (LG-D850) that was previously used on ATT. I brought it to T-Mobile. I can't update to Marshmallow. T-Mobile said they can't help me and that LG can. After two hours spent with LG, they've only told me that "We didn't make Android." I pushed for advice and they finally said make ATT help. ATT says once the unit is unlocked and there's a new sim card, there's nothing they can do.
I'm sure I'm not the only one with this issue. What is the easiest way to update? I don't need a anything rooted or anything. Or do I now?
See post http://forum.xda-developers.com/showthread.php?p=66770283
Sent from my Nexus 9 using XDA-Developers mobile app
Even now, that thread is a bit confusing. It's late June, there must be an established way to get to Marshmallow. If not, can someone dumb this down for me, please?
briand.mooreg said:
See post http://forum.xda-developers.com/showthread.php?p=66770283
Sent from my Nexus 9 using XDA-Developers mobile app
Click to expand...
Click to collapse
There is still only 2 ways. Install an at&t sim or install a custom ROM.
Sent from my Nexus 5X using XDA-Developers mobile app
I apologize for asking for such specifics but what is the easiest way to do the ATT route, because I spent about 3 hours with ATT on the phone and being sent to two of their stores yesterday and then they sent me to the LG Experience at Best Buy which consisted of one guy who knows LG phones who was not there and shows up "sometimes". This after ATT confirming he was there for me. See? I'm both ignorant and frustrated.
briand.mooreg said:
There is still only 2 ways. Install an at&t sim or install a custom ROM.
Sent from my Nexus 5X using XDA-Developers mobile app
Click to expand...
Click to collapse
You need to go to Walmarts and buy a GoPhone sim, it will give you the ability to receive updates.
Sent from my Nexus 5X using XDA-Developers mobile app
So, get the AT&T Go Phone micro sim card. Put as little money on it as possible. Insert the card into the phone. Look for update. Hopefully find update and run it. Remove card forever. Am I getting this right, finally?
When I was at AT&T store #2 yesterday, they took a sim card from a demo phone and booted mine up. Couldn't find an available android update. Your process is different, yes?
briand.mooreg said:
You need to go to Walmarts and buy a GoPhone sim, it will give you the ability to receive updates.
Sent from my Nexus 5X using XDA-Developers mobile app
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Click to collapse
No, the same. Sometimes the update takes a few hours.
Also I'm assuming you have a d850 running stock non rooted.
You also need wifi connection.
Sent from my Nexus 5X using XDA-Developers mobile app
Correct about stock d850, non rooted. But now I'm confused. At the store, with an ATT sim card thrown in, Settings/General/About phone/Software Update/Update now showed no available updates. I'm still on 5.0.1.
briand.mooreg said:
No, the same. Sometimes the update takes a few hours.
Also I'm assuming you have a d850 running stock non rooted.
You also need wifi connection.
Sent from my Nexus 5X using XDA-Developers mobile app
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As I said, it doesn't always happen immediately, also were you on a wifi network while in the store?
Sent from my Nexus 5X using XDA-Developers mobile app
It was quite a day and over 110' at that point. Can't remember. I ordered the card you suggested and will try, at home, over wifi. THANK YOU!
briand.mooreg said:
As I said, it doesn't always happen immediately, also were you on a wifi network while in the store?
Sent from my Nexus 5X using XDA-Developers mobile app
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All I can say, is that it worked for me, though I have since moved on to the Nexus 5x.
Good luck and if by chance it doesn't work (it should), you need to try rooting and flashing a stock based ROM.
Sent from my Nexus 5X using XDA-Developers mobile app
This is weird.
I got the card. I called ATT to activate it. They said, hang up, power down, insert the att sim card, power back up and get the update. As soon as I hung up, and before installing the ATT card, it started downloading the update. Eventually it started installing the update and then stopped. Error message said that it suspected my phone of being a rooted device and therefore would not update the software. Odd. Okay. So I powered down, installed the ATT card, powered back up, looked for software update. My phone is on the ATT network right now (thru my home wifi still) but says no software update is available. I'm still at 5.0.1.
Any idea what I did wrong?
briand.mooreg said:
All I can say, is that it worked for me, though I have since moved on to the Nexus 5x.
Good luck and if by chance it doesn't work (it should), you need to try rooting and flashing a stock based ROM.
Sent from my Nexus 5X using XDA-Developers mobile app
Click to expand...
Click to collapse
Try a factory reset (you will lose your data)
Sent from my Nexus 5X using XDA-Developers mobile app
Wanted to give you an update. I did a factory reset. Didn't help but then I went deeper. I guess the previous owner had some rooting software underneath it all. Spent some time removing it, going back to absolutely stock. It took more effort but eventually I got it. I'm at Marshmallow Level. Thank you.

Lots of Dropped Calls on T- mobile S8+

I'm just wondering how many others may be experiencing random dropped calls.
It's happened quite a few times for me.
At first I was thinking with the huge screen I might be ending the call with my face but now I'm suspecting WiFi CallIng as the culprit.
I'm going to trouble shoot today and see if I can figure this out.
I took the SIM card out of my LG V20 and just placed in the S8, I did not use the one that came with it. (not sure if that is an issue)
Also, I used package disabler to disable the phone from updating like @TEKHD suggested so I'm still on 1AQC9 baseband that it shipped wth.
Cheers
I forgot to mention I don't think any calls have dropped while using the headphones or speakerphone.
Sent from my SM-G955U using XDA-Developers Legacy app
I've had few strange ones. The calls don't drop. I answer it and it instantly ends the call. A few times it texted the person calling with im busy, I'll call you right back. Like I rejected it.
Try taking out you SIM card and cleaning it with a damp cloth then dry it off completely and inserted back in the phone. I had a simular issue when I had my note 7 and that worked. I've had the s8+ for a week and haven't experienced anything like that yet.
Sent from my SM-G955U using XDA-Developers Legacy app
I got it April 19th and no issues since.
lildoggs said:
Try taking out you SIM card and cleaning it with a damp cloth then dry it off completely and inserted back in the phone. I had a simular issue when I had my note 7 and that worked. I've had the s8+ for a week and haven't experienced anything like that yet.
Sent from my SM-G955U using XDA-Developers Legacy app
Click to expand...
Click to collapse
Thanks for the tip. I'm going to try that now.
Any update to the problem?
The problem was terrible on my S7 Edge, but hasn't happened on the S8+ yet. I agree that it may be a problem with the contacts on the SIM card.
Sent from my SM-G955U using XDA-Developers Legacy app
They have been working on the lines with that new whatever it is 900mhz thing so we will have drop calls
Sent from my SM-G955U using XDA-Developers Legacy app
ljwnow said:
Any update to the problem?
Click to expand...
Click to collapse
Sorry for the long delay. I haven't been on here in awhile.
I can confirm that re-seating the SIM corrected the problem for me.
peppersu812 said:
They have been working on the lines with that new whatever it is 900mhz thing so we will have drop calls
Sent from my SM-G955U using XDA-Developers Legacy app
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That's what I'm suspecting because I only have dropped calls at home. Anywhere away from home my phone is fine.

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