Each time I run though looking for more clues as to how to remove the network lock on my Sprint Galaxy S6 (SM-G920P) I come across this thread.
[GUIDE] SUCCESS!!! SIM Unlock Sprint Samsung Galaxy S6, S6 Edge, S6 Edge Plus, Note 5
https://forum.xda-developers.com/sp...de-success-sim-unlock-sprint-samsung-t3130294
However, the first post has been removed due to the poster promoting paid services.
I am interesting in finding out what was in that post, other than the paid service. I've been digging for days and I'm stuck. I'd really like to be able to use my S6 but it's stuck on the Sprint network. My post-pay plan is on Verizon. I tried contacting Sprint but since I don't have the account details where it was activated previously, they refuse to unlock it for me. I tried paying a service $6 to unlock it but they never responded. I can't afford one of the services that's $40, I'm between jobs.
Does anyone know what was in that thread before? Or can point me in the direction of a solution? I have no problems dealing with the technical side if I have a tiny bit of guidance. It would be very much appreciated.
Thanks!
If you're no longer under contract and have paid off your phone. Just call sprint to unlock your phone. They have to because it's the law.
The thread I was speaking of didn't include any technical information as I had anticipated. Perhaps at one point but not when it was removed.
Swaydude, thanks for the info. I'll contact Sprint again. Everywhere I've looked says the IMEI is clean. The phone wasn't mine originally. I got it from my sister when she got her S7 a while back. She doesn't remember her account information. Apparently it was originally setup through a boyfriend but she'd been paying it for the last year or so. I'm not sure. She's all over the place sometimes.
You can try a number of things. If you want to switch to Verizon, you need a Verizon compatible imei. You'll need to lie to them over the phone. It's best to just get the service setup on somebody's Verizon phone, then switch the SIM cards out. (Give them back theirs and install the one you setup in your own phone.) First you'll need to unlock your phone..if you're rooting then you need idoneapps 3.15 & 3.18. There's a lot of fake versions around the internet being shared, if you pm me I'll send you the real ones. There's also cheap services on eBay that allow remote access to your computer's usb ports. People can change your imei using these but you're not likely going to get an imei that's compatible with Sprint or Verizon from those services. It's important to understand the value your original imei carries because it's worth $60 and will work with all the service providers. Changing means there's no possible way to get it back without sending your phone to Samsung and that's a really unreliable place to expect repairs after you've rooted. To avoid this you should install the latest 5.1.1 update and pay for the new idoneapps. It works without root, and can unlock your phone without worries. The issue with this is getting your new apns to save properly. You might need to reboot for them to show up after you save them, sometimes it takes 2 or 3 times.. Or enter ##DATA## on your dialer, press tap on edit data profile, enter your msl code and then manually edit your apns from the profile menu. You'll need to download and flash the update from Odin and run the app with the imei package, it show do all the work for you apart from using Odin to downgrade. Also note that downgrading isn't that easy since the update binary level has to match the device level on specific partitions. This is why I suggest the latest 5.1.1 update from Sprint, because the app doesn't provide your msl on the newer updates without root.
You can use Z3X Samsung Tool Pro 27.2 or above. Just install it, select your phone model and you will see further instructions there itself. Just Google for the cracked/paid version.*If you get 'unlocking.... error.', you might need to flash old modem first.
Related
Hi,
I would like to unlock my T989. Although I've bought it at full price from Walmart I've got an email from T-mobile saying that "The device was not purchased from a T-Mobile USA retail store or authorized T-Mobile retailer." and I've decided not to battle them for 3 months and just do it myself.
I'm a newbie and the following questions might be silly.
1) I understand there is a software by z3x that unlocks the phone. Do I need an extra hardware for it (what is the z3x-box)? If so, what kind?
2) If I root the phone, will it be immediately unlocked?
3) Is there a free method to unlock this phone (assuming I'll root it successfully)?
Thanks!
bloodymeli said:
Hi,
I would like to unlock my T989. Although I've bought it at full price from Walmart I've got an email from T-mobile saying that "The device was not purchased from a T-Mobile USA retail store or authorized T-Mobile retailer." and I've decided not to battle them for 3 months and just do it myself.
I'm a newbie and the following questions might be silly.
1) I understand there is a software by z3x that unlocks the phone. Do I need an extra hardware for it (what is the z3x-box)? If so, what kind?
2) If I root the phone, will it be immediately unlocked?
3) Is there a free method to unlock this phone (assuming I'll root it successfully)?
Thanks!
Click to expand...
Click to collapse
Option 3!
You can do it yourself, just follow the simple instructions :
http://forum.xda-developers.com/showthread.php?t=2024514
Sent from my SGH-T989D using xda premium
You could always just take the simple way and tell Tmobile your taking a trip to mexico in 3 weeks (Cuz itll take 2 weeks at the max for the manufacturer to send the code to tmobile) and you want to use a prepaid service down there but dont want to buy a new phone. I just did this today, but act like you dont know much about sim unlocking to be on the safe side. The lady tried to get my to buy a new phone from tmobile down in mexico or just let my phone roam and get international charges and i told her "Well im trying to use the same phone with a prepaid service down in mexico so i wont have to have any additional charges when i come back, I herd something about most phones being locked so will i be able to use the prepaid sim on my current phone?" and after that she mentioned sending me an unlock code.. She tried to play me like i didnt know anything about sim unlocking by telling me my options were buying a new phone down there or letting the charges rack up. Then tried to cut the conversation off short this was in the online chat. But if you keep asking questions and explaining you dont want a new phone or to let them add charges theyll eventually tell you about unlocking your phone and ask for you imei and email then youll have to wait for 2 weeks.
Hope i helped a few people, I tried the method above and it didnt work for me. So i took the longer route that will forsure unlock your phone. :good:
Curiously enough, I'm currently abroad.
I don't have a t-mobile account. I don't even need one according to their website. It's just annoying. But I feel like I'm tilting at windmills.
"If you paid full retail price for a device, you qualify to have the SIM subsidy unlock code provided you meet the following requirements:
The device must have been purchased at a T-Mobile retail store or authorized T-Mobile retailer.
The device must be paid for completely. You must be able to fax the proof of purchase to T-Mobile."
In any case, as I didn't get an answer in the other thread, do you happen to know
1) How do I boot into recovery mode? and how do I choose to flash a radio? Do I need to install a specific recovery software? I would really appreciate if somoeone will able to post a detailed "unlocking for dummies" guide, starting from an unrooted phone. A medal of honor will be given if the guide will start from a stock, unrooted phone.
2) I understand the latest version of the radio is UVLI. Should I use it or use the one that comes with my phone? (I would like as few problems as possible)?
TwoStax said:
You could always just take the simple way and tell Tmobile your taking a trip to mexico in 3 weeks (Cuz itll take 2 weeks at the max for the manufacturer to send the code to tmobile) and you want to use a prepaid service down there but dont want to buy a new phone. I just did this today, but act like you dont know much about sim unlocking to be on the safe side. The lady tried to get my to buy a new phone from tmobile down in mexico or just let my phone roam and get international charges and i told her "Well im trying to use the same phone with a prepaid service down in mexico so i wont have to have any additional charges when i come back, I herd something about most phones being locked so will i be able to use the prepaid sim on my current phone?" and after that she mentioned sending me an unlock code.. She tried to play me like i didnt know anything about sim unlocking by telling me my options were buying a new phone down there or letting the charges rack up. Then tried to cut the conversation off short this was in the online chat. But if you keep asking questions and explaining you dont want a new phone or to let them add charges theyll eventually tell you about unlocking your phone and ask for you imei and email then youll have to wait for 2 weeks.
Hope i helped a few people, I tried the method above and it didnt work for me. So i took the longer route that will forsure unlock your phone. :good:
Click to expand...
Click to collapse
You have step by step details in the post mentioned by DupleX01.
- install recovery
- install radio SGH-T989_UVLE1_radio
- unlock the phone
- done
- you can change the radio again (look in the dev area for several radio packages that work with T989) - optional if the phone works well
Here is a direct link to the post http://forum.xda-developers.com/showpost.php?p=36417242&postcount=145
Thank mr_guan for his post if it helped.
Okay, so I found a found at a gas station a couple weeks ago and I wanna get straight talk on it. The package I got, however, didn't have a SIM card that would work with the phone... The ATT ones were too small for the sim slot and it's an ATT locked phone, so the t mobile ones that came with it won't work...
Now, on with the part where I try to unlock the phone. I was originally going to root it but I don't have any experience and heard that it could kill the phone and I just need it unlocked right now. I've looked all around the net and here's what I found.
*#0011# - can't use menu back
*#197328640# - Takes me to the debug menu but the phone control option (in some walkthroughs it's 6, in others it's 8) simply isn't there.
Any number I've entered to get me into the system control menu won't let me go back from the menu it enters me in. I'm not paying 30$ to unlock it via ebay or one of these unlock code sites considering there's got to be a way to unlock it using the system controls. Can anyone help me? I've come close a couple of times on random forums, I see people asking the question however the conversation then gets side tract and moves on to something else.
So, I tried calling att and getting them to give me an unlock code and they said because I don't have a number. I've officially reached a dead end on unlocking the phone. I'm thinking instead I'll root the phone so I can use it (I think that works). But I know that it can be dangerous and come with side effects, so what I'm wondering is if anyone can give me any information on unlocking or rooting.
I'm not sure if I included what I'm trying to do in my original post.
I found a Samsung Galaxy S4 a while ago, I kept it around for a bit and no one came to claim it after two weeks so I took it home and used it on my wireless net and downloaded some games and movies for my daughter. Now, ATT is trying to screw me over on my iphone so I'm cancelling that contract and trying to get straight talk on this this phone. I bought the pack, put in the SIM card that fit and the phone read, and it came up that I need to unlock it to use this one because it was a t-mobile sim card (The att ones in the pack didn't fit).
All I want to do is use this phone with straight talk. The super small SIM cards won't fit in it and the larger Tmobile sim cards are Tmobile on an ATT galaxy and won't work.
Please help.
Try this method, worked for me to unlock. I used method 2. Some are reporting that this doesn't work for them. You will lose sound and WiFi on MDL modem but will fix when you flash back. http://forum.xda-developers.com/showthread.php?t=2597973
So I just called Sprint to see if I could unlock my Galaxy Note 4 for international use.. The girl on the line after putting on hold a few times, comes back and says they can't unlock it but can give me the code to give to the other carrier and they will be able to unlock for GSM use.. I said ok and she gave me the MSL.
As I understand it, MSL is just for some menus in the phone and not useful in unlocking GSM/SIM use..
What are my options? ..
Edit:.. I called again, got the sprint international support number (888-226-7212) and these people seem to understand what GSM Unlock actually is LOL ..
anyway.. They tell me that the phone have to be active on my account for at least 90 days before they unlock it..
I did buy the phone used from EBay and to my understand it is paid for in full.. Sprint Rep also confirmed that.. It is also active and works fine on my account right now but I only activated it today..
So - What is this nonsense about having to wait 90 days?
One more EDIT: .. I called the international support # again. This time with some info I found on the sprint website.. (https://www.sprint.com/legal/unlocking_policy.html) .. They were telling me that the device have to be active on my account for 90 days.. but the site says this:
"The applicable device is currently active on a Sprint account and the applicable account has been active for at least 90 days. "
So, after reading this back to them, she went ahead.. although with frustration and I could tell she didn't like that.. but did unlock it for me
Sprint gave me an MSL, too, but so far it's been USELESS!
I bought my Sprint Samsung Galaxy Note 4 in April 2015.
I've been calling and dealing with Sprint since December 2015, trying to get them to unlock my Note 4 for use w/ ANY other carriers. (It does not seem to be possible.)
The 4 or 5 separate times I've called Sprint, the outcome has been the same. They put me on hold, and all I get in the end is an "MSL code" ... to be used by the new carrier to "unlock" the phone for use w/ other (domestic) carriers.
I've been told on a few of those initial calls to Sprint that my phone "unlock" was complete.
I've gone to Metro PCS (several times), T-Mobile, etc. So far no luck.
The phone still seems to be LOCKED for Sprint use ONLY.
I've tried the following SIMs on the phone, NONE have worked: Metro PCS, H2O, T-Mobile (1 live and 1 to be activated), SimpleMobile, and a friend's live SIM.
The message the on the phone is: Invalid SIM card.
My phone was purchased new, for Sprint, everything in good standing. Paid in full. No longer in contract. Not blacklisted, etc.
So, Mr. Q, basically, I find it hard to believe that your Sprint Note 4 was "unlocked."
However, I am going to call this number, and see what results I get. Especially since my phone was bought from Sprint and has been active and on Sprint since day 1.
P.S. You write that the lady did "unlock" your Sprint Note 4 for you. What exactly does this mean? Are you able to use other SIMs now?
Do tell. Please...
I await your reply!
Mr. Q 5 said:
So I just called Sprint to see if I could unlock my Galaxy Note 4 for international use.. The girl on the line after putting on hold a few times, comes back and says they can't unlock it but can give me the code to give to the other carrier and they will be able to unlock for GSM use.. I said ok and she gave me the MSL.
As I understand it, MSL is just for some menus in the phone and not useful in unlocking GSM/SIM use..
What are my options? ..
Edit:.. I called again, got the sprint international support number (888-226-7212) and these people seem to understand what GSM Unlock actually is LOL ..
anyway.. They tell me that the phone have to be active on my account for at least 90 days before they unlock it..
I did buy the phone used from EBay and to my understand it is paid for in full.. Sprint Rep also confirmed that.. It is also active and works fine on my account right now but I only activated it today..
So - What is this nonsense about having to wait 90 days?
One more EDIT: .. I called the international support # again. This time with some info I found on the sprint website.. (ht tps sprint com legal unlocking policy html) .. They were telling me that the device have to be active on my account for 90 days.. but the site says this:
"The applicable device is currently active on a Sprint account and the applicable account has been active for at least 90 days. "
So, after reading this back to them, she went ahead.. although with frustration and I could tell she didn't like that.. but did unlock it for me
Click to expand...
Click to collapse
PRS247 said:
I bought my Sprint Samsung Galaxy Note 4 in April 2015. ...
Click to expand...
Click to collapse
Here is how I understand it, for the Note 4, Sprint will only unlock it for International Use. Meaning we won't be able to use it on any other carrier here in the U.S. and even that, if you try to use the phone you will only get Voice/SMS and 3g internet.
I am not even sure yet if it's really unlocked and I can't try it until I go to another country.. However, they did sent some kind of update to the device and told me to go to the phone Settings, Update and then UICC Unlock. Now on the Sprint website there is a menu and have a selection that says "Unlock my phone" or something like that, it says Phone is already unlocked for International use.
So.. does not seem like you can GSM Unlock Note 4 for domestic use.
If you or others want my advice, it is to set aside some extra money and buy a real factory unlocked phone that will work in the U.S. and outside the U.S. on GSM.. and that phone is not going to be a Sprint one.
However, if you do still want to unlock GSM use inside the U.S. I think the option is to look here or on other websites for that.. I myself will need to do some more research and see if we can use a Sprint Note 4 on T-Mobile and other GSM.
Mr. Q 5 said:
However, if you do still want to unlock GSM use inside the U.S. I think the option is to look here or on other websites for that.. I myself will need to do some more research and see if we can use a Sprint Note 4 on T-Mobile and other GSM.
Click to expand...
Click to collapse
Keep me posted and good luck!
Some guy on youtube, MN MobileGuy, claims to be able to "SIM unlock" this phone for GSM use.
He charges $60 and says his process takes about an hour to remotely unlock the phone.
I dont mean to sound rude, but a fair bit of reading would have probably led you to the fact that there is an app and a developer on here that produced a tool to unlock all sprint galaxy devices over several months ago. The original thread with the tool got edited so you have to go over to his website to get it done. Costs about $35 its pretty straight forward i've used it several times no hastle...
http://www.idoneapps.com/index.php?os=android
cRiMiNaL_Genius said:
I dont mean to sound rude, but a fair bit of reading would have probably led you to the fact that there is an app and a developer on here that produced a tool to unlock all sprint galaxy devices over several months ago. The original thread with the tool got edited so you have to go over to his website to get it done. Costs about $35 its pretty straight forward i've used it several times no hastle...
Click to expand...
Click to collapse
what's the link to the original thread? why'd it get edited/deleted? was it posted as free?
I've seen a thread w/ a guy who posted a bunch of links and files. but i can't trust someone online i don't know.
like i said, there's a guy on youtube that claims to do the same thing. at least his face is on his videos making claims.
i guess i've come across too many that use scenarios like this to compromise other people's property.
if someone i knew, w/ the same phone, had a locked Sprint one day, and then next day they were on an unlocked GSM carrier, then i 'd go see the guy. otherwise, not.
i've seen way too many ppl. take advantage of others.
sucks. but, yeah... life.
---------- Post added at 05:12 AM ---------- Previous post was at 05:08 AM ----------
cRiMiNaL_Genius said:
I dont mean to sound rude, but a fair bit of reading would have probably led you to the fact that there is an app and a developer on here that produced a tool to unlock all sprint galaxy devices over several months ago. The original thread with the tool got edited so you have to go over to his website to get it done. Costs about $35 its pretty straight forward i've used it several times no hastle...
Click to expand...
Click to collapse
but thanks for the fyi...
Keyword to google search is idone. Well known fact around here; he's the trusted developer of Galaxy Tools.
Sent from my SM-N910P using Tapatalk
First and foremost, I'm a noob.
Anyways, I'm giving this whole Android thing a go for the third time. I had an S7 and an S7 Edge, both were great phones but they were also carrier versions. I've owned pretty much everything Apple and coming to the realization that Apple is dropping the ball. It's time to switch it up.
I ordered an International Unlocked 930F Note 7 and I'm currently with AT&T. After researching, I'm aware that I'll be losing a few things like Samsung Pay and VoLTE. Few questions I have: When the Note comes in the mail, shall I remove the SIM out of my iPhone SE and insert it into the new phone? Or go to an AT&T store and ask for another SIM?
Your feedback/suggestions are greatly appreciated!
Someone will correct me if I am wrong but I don't believe you will lose Samsung Pay. It should work. And yes, just plug your SIM (if its a nano) and go. I plan on getting the same phone and I had the S7 Edge international version and it worked fine on AT&T. I never tried Samsung pay though.
Thanks for the quick reply.
Not too worried about Samsung Pay, as I don't even use Apple Pay. But the VoLTE is what I'm mainly concerned about.
Also what about visual voicemail? I understand it can be downloaded from Google Play, but will it still work and keep my same greeting, etc..?
Brings me to next question: Samsungs website offers the micro SD card as a free gift when purchasing the phone, do you know if they honor purchases from eBay and/or international devices?
Yeah I don't use Samsung pay either. Not sure about VoLTE.
Visual voice mail works fine. Just download the app from the Play Store like you said but not sure about the greeting. Don't know if that stored in the app or on AT&T's server.
From what I've been reading, when you register your phone, regardless of where you got it, you will be able to take advantage of the current promotion. LETS HOPE!
Samsung pay should still work, and so will the VVM app from the play store.
Eventually if a root/flashing method should come out for the international model which could let you flash over AT&T stuff such as HD voice. Not 100% sure on that but maybe someone else can verify that.
When you get the phone, go to the store and ask for a sim.
As for the free gift, it only applies if you buy it from a carrier store, or certain stores. I'm assuming the guy you bought it from already got the promo gift from Samsung. If you really want it maybe cancel the eBay order and get it from Samsung.
As far as I know you can't buy the international version straight from Samsung. If that would have been an option, I'd been all over that.
Would the SIM in my iPhone not work?
Seems you may be right, the only options I see on their site are carrier models. If you go to the promotion site though, they have an option for "other" retailers so you can try with your eBay invoice as proof of purchase.
I like where your heads at.
I suppose what I can do with the SIM is try swapping it into the Note and if it doesn't work, go to the store.
mattjewell said:
I like where your heads at.
I suppose what I can do with the SIM is try swapping it into the Note and if it doesn't work, go to the store.
Click to expand...
Click to collapse
I'll pop in with a lil info for you. I use a international Note 4 on AT&T now with zero issues. A few reasons why I went with this version instead of a carrier branded phone. First one was the unlocked bootloader, since the AT&T version was locked up and still locked to this day. My 4 still works perfectly fine with a custom S7/Note 7 Rom on it. So you decide if you want it..
Now in regards to the crapple sim going into the N7, if I'm not mistaken you're going to have to get that changed from the crapple set-up. Think they need to put it back to regular data or whatever all the other phones use. You know it's always something special with crapple! I would say try the sim if no data you'll know why.
Good luck
Bajan
mattjewell said:
I like where your heads at.
I suppose what I can do with the SIM is try swapping it into the Note and if it doesn't work, go to the store.
Click to expand...
Click to collapse
As mentioned above, I believe Apple uses different settings for data with their sim cards. When my brother switched from a 4S to Android he had to get a new card. I also just got his LTE working for him by contacting support and registering his Sim card with the one I from a store display phone. I just took a picture of the IMEI of an S7 in store and used the "ATT Phone" APN settings. The NXTGENPHONE APN will not work for some reason when I tried it.
cadcamaro said:
As mentioned above, I believe Apple uses different settings for data with their sim cards. When my brother switched from a 4S to Android he had to get a new card. I also just got his LTE working for him by contacting support and registering his Sim card with the one I from a store display phone. I just took a picture of the IMEI of an S7 in store and used the "ATT Phone" APN settings. The NXTGENPHONE APN will not work for some reason when I tried it.
Click to expand...
Click to collapse
While I'm at the store, I'll snap a pic of the back of an S7 as well just to be safe. Can you clarify "ATT Phone" in the APN settings? Where is this located?
Go into the phone settings and get the IMEI and IMEISV
I needed both when talking to tech support.
As for the APN I used the same ones as the OP from this thread.
http://forum.xda-developers.com/verizon-s7-edge/how-to/verizon-s7-edge-sm-g935v-att-lte-tip-t3429897
Please move it to correct forum if this is not the right one.
I bought Samsung Galaxy Note Plus 10 5G in Oct 2019 from Verizon (all paid). I ported my number from Verizon to AT&T 5 days ago (after 9 months of using it with Verizon). My account is disconnected from Verizon and I have received the port is completed e-mail from them. AT&T has confirmed that the sim is fully activated.
But Guess what, When I put the sim in mobile it says another carrier is not allowed to be used on this phone ! For last 4 days I have wasted more than 10 hours staying in Verizon store and on call with customer care and they have no idea what is going on ! Customer care says the phone is fully unlocked. After 3 days of constant trying one of the representative said you have to reactivate the old account again and then try unlock again from the backend (which I have no control of !) . And, guess what, none of those good people are reactivating the account.
Verizon store guy doesn't help, just says talk to customer care and customer care says its unlocked so they can't do anything.
What should I do ?
About the only things I can suggest are:
If you have flashed firmware that is not the Verizon carrier firmware then flash it back to Verizon carrier firmware.
If you have disabled any carrier applications on the phone please re-enable them.
Make sure they are attempting to unlock the phone while you are within native Verizon coverage
I am not sure if a non-carrier branded firmware exists for the Note 10+ 5G, but non-carrier firmware has caused network unlocking issues before. The second idea is just in case you may have used a package disabler and disabled something necessary for network unlocking the phone. Last one is from past experiences where I wasn't able to complete phone activation because I wasn't within Verizon's native coverage area. The coverage I was in, while not roaming (or extended area) was not actually native Verizon coverage... I would tend to believe this would possibly be the same for network unlocking the phone.
Otherwise get a hold of Verizon and hound them to get it unlocked. Not much else can be done really... If the phone qualifies for being unlocked they should unlock it.
Filed fcc complaint
I have filed FCC complaint. I never changed anything in the mobile (didn't even know firmware flash was a thing until now when I started looking for solutions), used it for general purpose. I am in the same area where I bought it. Verizon store guy tried everything from simple reset to factory reset wiping everything out but nothing worked.
I have also ordered a prepaid Verizon sim. I will put that in and will try to get the phone unlocked.
I will post my results after 2-3 days.
Thanks for the quick reply !
scottusa2008 said:
About the only things I can suggest are:
If you have flashed firmware that is not the Verizon carrier firmware then flash it back to Verizon carrier firmware.
If you have disabled any carrier applications on the phone please re-enable them.
Make sure they are attempting to unlock the phone while you are within native Verizon coverage
I am not sure if a non-carrier branded firmware exists for the Note 10+ 5G, but non-carrier firmware has caused network unlocking issues before. The second idea is just in case you may have used a package disabler and disabled something necessary for network unlocking the phone. Last one is from past experiences where I wasn't able to complete phone activation because I wasn't within Verizon's native coverage area. The coverage I was in, while not roaming (or extended area) was not actually native Verizon coverage... I would tend to believe this would possibly be the same for network unlocking the phone.
Otherwise get a hold of Verizon and hound them to get it unlocked. Not much else can be done really... If the phone qualifies for being unlocked they should unlock it.
Click to expand...
Click to collapse
Got it resolved.
Final Update:
Since I had filed FCC complaint online, Verizon Executive Relations department contacted me and She was able to unlock from her side with the help of 'Technical Management' employee on call.
dagarwal82 said:
I have filed FCC complaint. I never changed anything in the mobile (didn't even know firmware flash was a thing until now when I started looking for solutions), used it for general purpose. I am in the same area where I bought it. Verizon store guy tried everything from simple reset to factory reset wiping everything out but nothing worked.
I have also ordered a prepaid Verizon sim. I will put that in and will try to get the phone unlocked.
I will post my results after 2-3 days.
Thanks for the quick reply !
Click to expand...
Click to collapse