my phone started acting weird last night. firstly i plugged in it showd charging but the percentage was dropping coninously, i reset the phone and the problem was over, but after some time i plugged in phone and it wouldnt charge without removing and plugging it fir three four times, now it has completely stopped charging and it doesnt charge whether phone is off on on, when i switch phone off and plug it the loading sign comes and disappear, i am rooted on stock i installed dn3 rom it had same problem and on stock the problem persists too, i am sure its not a software prblem, i used 3 different usb cables and different chargers still nothing, pls tell me which part of my phone is damaged so i can get it replaced,
thanks in advance
hello dears
around a month ago i don't think so my phone touched water or something else but any time i unplug my phone from charger i face with " moisture detected ...." and i have to stop until message disappear to able connect again to charger and since then my fast charging also stopped working i tried with my friend charger also but only it is cable charging.
by the way i cleaned the cache from recovery.
Do i need to give my phone to any service area for opening and fixing issue or i DO I HAVE SOFTWARE ISSUE?
liliko said:
hello dears
around a month ago i don't think so my phone touched water or something else but any time i unplug my phone from charger i face with " moisture detected ...." and i have to stop until message disappear to able connect again to charger and since then my fast charging also stopped working i tried with my friend charger also but only it is cable charging.
by the way i cleaned the cache from recovery.
Do i need to give my phone to any service area for opening and fixing issue or i DO I HAVE SOFTWARE ISSUE?
Click to expand...
Click to collapse
hello.mr liliko.so can you try clear data and cache for this app (USBSettings) from your settings phone then charge your phone with your charger.and tell me the results hope this will help you ?
It's a problem with the S line from samsung.
i face this problem with a s8, have to send it to repair... it work good for a few months than the same problem appears again.... sended it to service then received a brand new s8 from Samsung, the new s8 gave me the same problem with "moisure detected" Without any water getting near it! Send it to service and received a brand new Galaxy S9 that gave me the same error that my two previously Galaxy S presented.
They repair the phone and send it back to me. It's working Flawlessly right now....don't know for how long...... I know it will eventualy presents the same error on usb port.
It's a problem with the phones from S8 to S9 line......the same problem appears again and again....
Sorry for english! Speak from brazil!
I picked up my Note 10+ about 3 weeks ago. Last Friday I ran my battery to 6% before I got to my car where I had a charger. Finally plugged in my phone and it was charging extremely slow (1-2% in 20 minutes of driving, no usage screen off). I have a duel USB plug, so I switched to the other plug. Right when I plugged it into the other one, I got the moisture detected error. Restarted the phone, and right at boot there's a notification talking about waiting for connection to a PC or something. It's never been connected to a computer mind you. The moisture detected error hasn't gone away since. I've gone as far as doing a full factory reset.
My question is; is there a fix or do I have to call Samsung for a hardware issue?
This sounds like maybe some dirt got inside USB port and is shorting a pin, or lint makes bad connection? Before resetting or doing something drastic first I would try another wire, then I would blow some clean, dry air into USB port to clean it. Use flash light, maybe can see some obstruction? If that don't work clear cache, then reset, then trip to Samsung in that order. This is all assuming the USB port is not actually wet, but I guess that would be the first thing and already checked.
bkmstr said:
I picked up my Note 10+ about 3 weeks ago. Last Friday I ran my battery to 6% before I got to my car where I had a charger. Finally plugged in my phone and it was charging extremely slow (1-2% in 20 minutes of driving, no usage screen off). I have a duel USB plug, so I switched to the other plug. Right when I plugged it into the other one, I got the moisture detected error. Restarted the phone, and right at boot there's a notification talking about waiting for connection to a PC or something. It's never been connected to a computer mind you. The moisture detected error hasn't gone away since. I've gone as far as doing a full factory reset.
My question is; is there a fix or do I have to call Samsung for a hardware issue?
Click to expand...
Click to collapse
You probably got the phone wet. That should go away after a day or so, it's Samsung's safeguard against damage to the phone but it definitely is annoying. When I had my S8+ I would get that every so often after being in the pool with it. I always used wireless charging so the error never bothered me.
pete4k said:
This sounds like maybe some dirt got inside USB port and is shorting a pin, or lint makes bad connection? Before resetting or doing something drastic first I would try another wire, then I would blow some clean, dry air into USB port to clean it. Use flash light, maybe can see some obstruction? If that don't work clear cache, then reset, then trip to Samsung in that order. This is all assuming the USB port is not actually wet, but I guess that would be the first thing and already checked.
Click to expand...
Click to collapse
Tried all those, was hoping there was something else instead of waiting for Samsung to send me a new (possibly refurbished) one.
ajsmsg78 said:
You probably got the phone wet. That should go away after a day or so, it's Samsung's safeguard against damage to the phone but it definitely is annoying. When I had my S8+ I would get that every so often after being in the pool with it. I always used wireless charging so the error never bothered me.
Click to expand...
Click to collapse
It happened Friday, it's now Monday. If it were water it would have popped up right when I plugged it in the first time, not after switching USB ports in my car.
bkmstr said:
Tried all those, was hoping there was something else instead of waiting for Samsung to send me a new (possibly refurbished) one.
It happened Friday, it's now Monday. If it were water it would have popped up right when I plugged it in the first time, not after switching USB ports in my car.
Click to expand...
Click to collapse
Power off phone, plug in charger and then boot up phone while connected to charger.
Sent from my God Mode 8
This is a long known issue since type c ports appeared, at least with samsung S and note devices, I encounterd it in my note 7 and 8, it is very hot and humid where I live, any lint or tiny piece of debris can collect moisture, in my case I just cleaned the port by blowing air into it, on a regular basis
I experienced this behavior with my old Note 9 now and then. There was no moisture. The only solution was restart.
I had this problem on my note 9.. Did blow dry.. Factory reset.. Changing charger cable n every possible solution mentioned online.. Dint help..
Middle of a night some weird idea struck suddenly! i WASHED the usb port under running water.. Let it dry till morning n plugged the charger.. Voila! Problem gone that never returned!
This is what happened to me on my Note 9. I found this solution somewhere but can't remember where.
Go to Settings>Apps>Go To Menu Icon and select Show System Apps>scroll to USBSettings>Click storage>Clear Data & Cache.
Hope this helps.
note 10+ got an update last night and after that this message hasnt went away. Ive tried every solution here different cable, alcohol, toothpick, qtips, clearing cache on USB settings EVERYTHING. Nothing has worked how do I disable this stupid ****. The alarm is annoying and my phone is now at 5%.
Anyone?
Apathy772 said:
note 10+ got an update last night and after that this message hasnt went away. Ive tried every solution here different cable, alcohol, toothpick, qtips, clearing cache on USB settings EVERYTHING. Nothing has worked how do I disable this stupid ****. The alarm is annoying and my phone is now at 5%.
Click to expand...
Click to collapse
You've gotta give XDA users a little more than 2 hours...
If your hardware is faulty, which it now unfortunately sounds like, your only option is to speak to Samsung.
If the port is dry and free from debis, there isn't much else to do.
Spammy is at it again, Anyway to remove the charing notification that dims the screen and appears in the middle of the screen?
Charing cable is loose and when driving it keeps dimming the screen while trying to use GPS, man Spammy your a big time FAILURE !!
Just ran into this problem tonight.....googled, tried all the force close/clear data etc solutions and none worked....then stumbled across my post on the 1st page....did that and it instantly worked......
Power off phone, connect charger and then (instantly) press power button for 2 or 3 seconds...(in my experience, hold it for less time then would constitute a boot up sequence) ....it then immediately showed the "powered off" charging ring with percentage.. then i did a longer press to get it to boot....all is well now, charging again.
hkkanha said:
I had this problem on my note 9.. Did blow dry.. Factory reset.. Changing charger cable n every possible solution mentioned online.. Dint help..
Middle of a night some weird idea struck suddenly! i WASHED the usb port under running water.. Let it dry till morning n plugged the charger.. Voila! Problem gone that never returned!
Click to expand...
Click to collapse
Some sort of contamination. Good fix.
Best to use distilled or RO water.
A anhydrous isopropyl chaser rinse afterwards perhaps as well.
The warning is a good safety feature; charging with wet contacts can greatly accelerant corrosion and short out or damage contact surfaces. Sweat has a lot of sodium chloride in it too, not what you want to have on 2 metal surfaces with a voltage potential between them.
I had it activate once from rain. Lol, no port cover.
Carefully used a blower bulb to help it dry. The warning normally should clear once the moisture is gone. Do not use high pressure compressed air.
Low pressure, dry air will most times do the trick if mere moisture exposure is the cause.
slicric said:
This is what happened to me on my Note 9. I found this solution somewhere but can't remember where.
Go to Settings>Apps>Go To Menu Icon and select Show System Apps>scroll to USBSettings>Click storage>Clear Data & Cache.
Hope this helps.
Click to expand...
Click to collapse
does not work
ytheekshana said:
does not work
Click to expand...
Click to collapse
Follow directions in my post (post #14)
Sent from my [device_name] using XDA-Developers Legacy app
louforgiveno said:
Just ran into this problem tonight.....googled, tried all the force close/clear data etc solutions and none worked....then stumbled across my post on the 1st page....did that and it instantly worked......
Power off phone, connect charger and then (instantly) press power button for 2 or 3 seconds...(in my experience, hold it for less time then would constitute a boot up sequence) ....it then immediately showed the "powered off" charging ring with percentage.. then i did a longer press to get it to boot....all is well now, charging again.
Click to expand...
Click to collapse
That's crazy, I've also tried everything, (cleaning, resetting etc) and nothing worked, but this tip worked. I had to try 3/4 times because the timing is very important but right now is charging, let's see if it will last or the problem will come back again.
In the meanwhile, thanks man!
I solved it going to download mode, disconnecting device, restarted and connected to the battery charger...
it's very strange
Inviato dal mio SM-N975F utilizzando Tapatalk
One more thing to note (ha!)
The other day when i had this issue and fixed it, it happened again....after resetting it a 2nd time i plugged in and slightly wiggled charger plug....and sure enough it popped up again.....i immediately assumed my charging port was going bad...while Google-ing the replacement method i stumbled across a YouTube video where the guy mentions using a pin to "dig" around the sides of the charging port...and sure enough out popped a good amount of pocket lint...once cleared out, no more wiggling and no more error....So definitely give that a shot if the problem seems to persist after clearing the message. Saved me a headache and some dough!
Sent from my [device_name] using XDA-Developers Legacy app
So I am also facing this,
I searched the whole internet (including everything on xda obv) for a solution and nothing worked.
I had this problem that come and go from time to time, but I thought it is because I live in a humide city. I just wait for like 30 minutes and it is gone.
But this time it is different, It occurred after I put the original headset in my phone two days ago. Waited around 2 hours for the error to go. Yesterday, I noticed that I no longer have the fast charging capabilities, only charging (double of the required time to fully charge).
Today the error does not disappear, I cannot plug the headset or connect my phone to my computer, nor charging it via usb cable. This error is annoying and I cannot contact the samsung store due to lockdown. Is there someone who managed to solve the issue without losing the warranty ?
I have other original usb type-c cables at home, none of them is working and all of them are working in my wife's s8+, so definitely it is not a cable problem (and there is no moisture also, my phone had never been in water).
Thanks in advance.
incepter said:
So I am also facing this,
I searched the whole internet (including everything on xda obv) for a solution and nothing worked.
I had this problem that come and go from time to time, but I thought it is because I live in a humide city. I just wait for like 30 minutes and it is gone.
But this time it is different, It occurred after I put the original headset in my phone two days ago. Waited around 2 hours for the error to go. Yesterday, I noticed that I no longer have the fast charging capabilities, only charging (double of the required time to fully charge).
Today the error does not disappear, I cannot plug the headset or connect my phone to my computer, nor charging it via usb cable. This error is annoying and I cannot contact the samsung store due to lockdown. Is there someone who managed to solve the issue without losing the warranty ?
I have other original usb type-c cables at home, none of them is working and all of them are working in my wife's s8+, so definitely it is not a cable problem (and there is no moisture also, my phone had never been in water).
Thanks in advance.
Click to expand...
Click to collapse
i got this once 2 days ago when i clean my mobile with cleaner coz of corona , and some cleaner get inside the type c hole , than i use hairdresser and after 30 minutes the msg gone , now iam attention while clean my mobile , hope i help
Sent from my SM-N975F using Tapatalk
You can try a can of compressed air and blow it into the port to see if that helps. Other things you can try is a factory data reset, put the phone into a zip lock bag with some white rice (leave it in there for a few hours cuz the rice will help pull moisture from the phone) or just waiting to see if it clears up on it's own.
You might also have a USB port on the phone that has failed, which means you will need to have the port replaced.
carlitobahsoun said:
i got this once 2 days ago when i clean my mobile with cleaner coz of corona , and some cleaner get inside the type c hole , than i use hairdresser and after 30 minutes the msg gone , now iam attention while clean my mobile , hope i help
Sent from my SM-N975F using Tapatalk
Click to expand...
Click to collapse
Thanks for your answer. I am really clueless about what to do to my phone :/
The message can arbitrary disappear after several but once I plug my headset that is working normally in my laptop or in the s8+, I get the message back and it won't disappear. It has been 2 days in a row now while it is on my phone and can't plug anything in the usb-c.
scottusa2008 said:
You can try a can of compressed air and blow it into the port to see if that helps. Other things you can try is a factory data reset, put the phone into a zip lock bag with some white rice (leave it in there for a few hours cuz the rice will help pull moisture from the phone) or just waiting to see if it clears up on it's own.
You might also have a USB port on the phone that has failed, which means you will need to have the port replaced.
Click to expand...
Click to collapse
I did everything except the factory data reset, because I find it is meaningless to remove all my data because some port is not going well.
The problem is that the issue may go arbitrary but two things to note:
1. If I plug my headset I get it again (the headset is working normally in all other devices).
2. It won't super fast charge (only fast charge, which get 2 hours to fully charge rather than the usual one hour).
incepter said:
I did everything except the factory data reset, because I find it is meaningless to remove all my data because some port is not going well.
The problem is that the issue may go arbitrary but two things to note:
1. If I plug my headset I get it again (the headset is working normally in all other devices).
2. It won't super fast charge (only fast charge, which get 2 hours to fully charge rather than the usual one hour).
Click to expand...
Click to collapse
A software setting (database, config file, etc) that goes bad or gets corrupted can effect the charging functionality. In one case before when I ran into similar issues the solution was a factory data reset.
Also you might have a failing USB port on the phone, since you mentioned the issue happens when you plug your headset in and your charging speed has been impacted. You could try different charging cable and/or headphone to see if the issue(s) persist.
I was ready to cremate the thing to get rid of the water issue.
I have remedied it ( I think )
This is the Logical remedy.
Since it has nothing to do with usb cables.
Look at the phone ports..all along the bottom and a couple on top.
TAPE THEM OVER...!!!
So NO moisture can get thru.
So when the moisture warning has gone away..Plug in your charging cable...And tape all along the bottom cut the tape nice so it allows room for the cable .
I have not had an issue..Since
And why should I, ?
Logic says ...there is nowhere for moisture to be detected if all ports are Covered
LOGIC WINS
And Samsung should dial down the sensitivity!!
People will die or have died / Because they could NOT charge their phone to call emergency Services