Bluetooth not working after July update - Google Pixel XL Questions & Answers

My Bluetooth is completely unreliable after the last update. Volume is too soft. Doesn't connect to devices. I've tried unpairing and repairing and it stays connected for a short time, then when I try and connect again it doesn't connect.
Even the streaming is shaky.
Any solutions?

Check to see how much storage space you have left.
Part of your symptoms could be explained by low storage space.
But it sounds to me like you need to back up your data and apps and then do a factory reset.

I did a Network Settings Reset (under Backup and Reset) and lost all my wifi passwords. None of my networks are connecting automatically anymore. I'm horrified that I might have lost 5 years of accumulated wifi passwords!
Any solution?

montrealguy said:
I did a Network Settings Reset (under Backup and Reset) and lost all my wifi passwords. None of my networks are connecting automatically anymore. I'm horrified that I might have lost 5 years of accumulated wifi passwords!
Any solution?
Click to expand...
Click to collapse
Do you have any backups to restore from?

CZ Eddie said:
Check to see how much storage space you have left.
Part of your symptoms could be explained by low storage space.
But it sounds to me like you need to back up your data and apps and then do a factory reset.
Click to expand...
Click to collapse
parakleet said:
Do you have any backups to restore from?
Click to expand...
Click to collapse
No and my phone is not rooted, but doesn't Google back up these Settings? Every time I set up a new phone, it downloads all my previous WiFi codes.

montrealguy said:
No and my phone is not rooted, but doesn't Google back up these Settings? Every time I set up a new phone, it downloads all my previous WiFi codes.
Click to expand...
Click to collapse
Only way I know of to get that info is to perform factory reset.
google restore sometimes includes keys sometimes not for me.

Related

[Q] Bluetooth and encryption

I notice that enabling internal storage encryption on my One X disables all bluetooth functionality. The bluetooth toggle button in the device's settings menu becomes greyed out after encryption is enabled. Although I can still turn it 'on', it remains greyed out and never actually turns on. And when I exit and re-enter settings, it's back to 'off'. This issue occurred when the device was fresh, prior to installing or downloading anything onto it.
Is anyone able to confirm this issue on their device? Is there a way to get both functions working simultaneously?
RocknTroll said:
I notice that enabling internal storage encryption on my One X disables all bluetooth functionality. The bluetooth toggle button in the device's settings menu becomes greyed out after encryption is enabled. Although I can still turn it 'on', it remains greyed out and never actually turns on. And when I exit and re-enter settings, it's back to 'off'. This issue occurred when the device was fresh, prior to installing or downloading anything onto it.
Is anyone able to confirm this issue on their device? Is there a way to get both functions working simultaneously?
Click to expand...
Click to collapse
Yes I have the same problem. I contacted HTC and they confirmed this problem on their test phone and reported it to tech support. Not sure they have a solution yet.
camera too?
I tried encryption. I didn't try Bluetooth, but I did notice the camera app locking up if I switched back and forth to the gallery. Did either of you notice anything similar?
JAC83 said:
I tried encryption. I didn't try Bluetooth, but I did notice the camera app locking up if I switched back and forth to the gallery. Did either of you notice anything similar?
Click to expand...
Click to collapse
I didn't have that problem. The camera app worked fine for me while I had encryption enabled.
Hmm...
RocknTroll said:
I didn't have that problem. The camera app worked fine for me while I had encryption enabled.
Click to expand...
Click to collapse
That's interesting, I wonder what I did to mine...
Did you encrypt both system and user partitions?
Yup
Bluetooth stopped working after encryption.
Roll on the OTA!
Sent from my HTC One X using XDA
Does the OTA fix it though? Haven't downloaded it yet.
Yes!
Just downloaded the OTA, it's not an update to Android which is still at 4.0.3, but the phone software level is now 1.28.401.9.
Bluetooth is now working for encrypted devices! Joy.
FatblokeUK said:
Yes!
Just downloaded the OTA, it's not an update to Android which is still at 4.0.3, but the phone software level is now 1.28.401.9.
Bluetooth is now working for encrypted devices! Joy.
Click to expand...
Click to collapse
That's great news!
Do you also know if enabling phone storage encryption (which is separate from internal storage encryption) no longer wipes the phone storage during the process?
No, I've not tried that.
Well in that case, I nominate you to be my guinea pig test subject. Do you accept?
that is very logical because when you encrypt your phone data your phone secures your files so another device can't read it.
So that's why it turns the Bluetooth off because the other phones just can't read your files anymore.
encrypting files is only necessary if you have secret stuff on your phone.
so it can't work simultaneously because other phone's don't know how to read your files.
DikkeD said:
that is very logical because when you encrypt your phone data your phone secures your files so another device can't read it.
So that's why it turns the Bluetooth off because the other phones just can't read your files anymore.
encrypting files is only necessary if you have secret stuff on your phone.
so it can't work simultaneously because other phone's don't know how to read your files.
Click to expand...
Click to collapse
Logical? That sounds very stupid to me. What if I need to use a bluetooth headset? I was able to use encryption and bluetooth simultaneously with several BlackBerries over the past few years, and I'm sure most encryption-able devices support that (my MacBook included). Anyway, it's been fixed with the recent OTA. Bluetooth now works while internal storage encryption is enabled.
Agreed! If it wasn't a bug it wouldn't have been fixed.
On that argument, you could argue that tethering should be blocked when in encrypted status.
Besides Bluetooth not working I had these following issues when I enabled encrypted storage:
FM Tuner
GPS
Can you please a) confirm whether FM tuner and GPS is working on encrypted device POST the OTA update and b) anyone confirm they have issues with FM tuner and GPS when they encrypted their device?
thanks
The FM Radio looks fine, it starts and I can hear stations once I plug in the handset.
The GPS icon appears in the status bar OK and the map is positioning correctly.
It all looks good.
Guys, any word on phone storage encryption? I'd still like to know if the device wipes the phone storage during the process of encrypting it. I've already installed too much onto it to risk losing it all and starting over.
EDIT: Turns out it's a feature, not a bug, and the device warns you of the imminent wipe beforehand.

Mobile Data Warning Line

Firstly I'm not certain if this is the correct place for this, but I was playing with the mobile data warning line, primarily out of boredom and secondarily to see if there was an upper limit as to what I could set it to. Well, it abruptly wrapped around to some minimal value to where the adjustment bar isn't currently visible. Is there some way I can reset it to the 2 GB default or manually enter a number? I've tried searching and I barely got any results (4). Rooted stock running 4.1.1 takju maguro.
Long pressing on the line opens a dialog to input a limit manually.
Thanks, that answers one question, but doesn't resolve my problem as I can't actually see the line to specify the data amount.
Did you try to set a mobile data limit?
Maybe it will adjust it then, so you can see the warning line again.
Reset Settings data in the app manager. If it doesn't work, try resetting Settings Storage's data too.
brunnen153 said:
Did you try to set a mobile data limit?
Maybe it will adjust it then, so you can see the warning line again.
Click to expand...
Click to collapse
Good thought. I had tried it but to no avail.
Mach3.2 said:
Reset Settings data in the app manager. If it doesn't work, try resetting Settings Storage's data too.
Click to expand...
Click to collapse
I've reset settings data as suggested, I believe. Settings storage data wouldn't let me do anything though. Result: no change.
sorry to dig out this old thread but I have the same problem. Have you found a solution by any chance?
Sadly, I have not.
How about deleting the netstats folder in /data/system?
Just tried that. It clears the usage history of all apps, but does not reset the lines. Good thought though. I really appreciate all the assistance.

Returned home from short trip, Wifi connects but does not function

As the title says, I didn't change anything about the phone's configuration when I was out, didn't download any new apps or change any settings that would interfere like this. No one else has changed my home network in my absence.
Nevertheless, most of my apps, such as Instagram, the Play Store, Twitter, Wikipedia, Chrome; almost all their requests time out. There seem to be short windows where data will load, and Instagram appears to load comments and post metadata, but no images. It's basically unusable. Occasionally an exclamation mark will pop up over my Wifi symbol in the notification center. Strangely, I can still reach my Steam and Battle.net authenticators, but the moment I try loading the Steam app, nothing comes up. It's like the device can only handle plaintext over Wifi.
All of the apps work fine over cellular data.
Also, there is a toast that appears whenever I restart my phone that says "Power On" that I've never noticed before. I was rooted using Xposed, the only modules I used were Snapprefs, Xinsta, Physical Button Music Control, and Greenify Experimental Features, all of which I uninstalled. The toast still appears with the latter two disabled. Only other rooted apps I had besides Xposed were Nova Launcher, Greenify, Busybox, and Root Checker Basic, all of which have been removed but Nova.
I am running 6.0.1 with the latest update.
Any ideas? I am still within 15 day warranty so I could theoretically return the phone (which I was contemplating doing anyhow since 10gb of functional storage is a bit too small for me), but would rather not have my hand forced, and eat into my cell data plan.
So far I have tried forgetting the network, wiping cache/dalvik with TWRP, removing the Google VPN, resetting all network settings, and a couple things I can't remember offhand now. Any suggestions will be appreciated.
AbanadonedFace said:
Any ideas? I am still within 15 day warranty so I could theoretically return the phone (which I was contemplating doing anyhow since 10gb of functional storage is a bit too small for me), but would rather not have my hand forced, and eat into my cell data plan.
So far I have tried forgetting the network, wiping cache/dalvik with TWRP, removing the Google VPN, resetting all network settings, and a couple things I can't remember offhand now. Any suggestions will be appreciated.
Click to expand...
Click to collapse
First, if you want to return your device because the 16gb model doesn't have enough space, go ahead.
If it is mostly because of this WiFi issue, I wouldn't return the device, it is almost certainly the case this is some configuration issue (possibly in concert with some Android bug) which can be resolved.
Is it possible when you came home the device connected to a neighbor's AP and thus you couldn't use data, but it wasn't immediately obvious, so you ended up forgetting your own network and reentering the config, but the key was off by a little, and from that point on, it was just assumed the wifi config was correct?
When you say Google VPN, are you using WiFi Assistant and Project Fi? Have you tried disabling auto-connect fir the WiFi Assistant?
Have you tried using the old Lollipop DHCP client (perhaps your IP address got used by another device and the new Android client doesn't handle that well?) Just grasping at straws.
Have you tried turning on Bluetooth while WiFi is on? Perhaps there is a bug with them working independently of each other in certain situations.
sfhub said:
Is it possible when you came home the device connected to a neighbor's AP and thus you couldn't use data, but it wasn't immediately obvious, so you ended up forgetting your own network and reentering the config, but the key was off by a little, and from that point on, it was just assumed the wifi config was correct?
Click to expand...
Click to collapse
I am 100% positive I am on my own home network and that I used the correct key. I'm not sure what you mean with regards to the rest of the 'config', I have always used the standard wifi configuration, just typed in my key and had it work.
sfhub said:
When you say Google VPN, are you using WiFi Assistant and Project Fi? Have you tried disabling auto-connect fir the WiFi Assistant?
Click to expand...
Click to collapse
I actually forget what it was called, it was under Settings>Wireless&Networks>More>VPN. There was one entry there with an icon. I forget the name of it, but the icon looked like a stock Google icon and I think it had google in the name. I am on Project Fi, not using any wifi assistant (at least not in Advanced Wi-Fi Settings), but when I tried to toggle that option on just now, something called "VpnDialogs" crashed, so I assume that VPN entry was that. But again, the assistant wasn't on.
sfhub said:
Have you tried using the old Lollipop DHCP client (perhaps your IP address got used by another device and the new Android client doesn't handle that well?) Just grasping at straws.
Click to expand...
Click to collapse
I did, when I first googled this was one of the things I found, sadly it did not help.
sfhub said:
Have you tried turning on Bluetooth while WiFi is on? Perhaps there is a bug with them working independently of each other in certain situations.
Click to expand...
Click to collapse
I don't use Bluetooth, and trying to toggle it off/on from the control center just gives me a repeated "unfortunately, Bluetooth Share has stopped" error message.
I have decided to get the 32GB 5X since I do want more storage, but since I would like to be able to root my phone again and use Xposed, I would still like to hear any other ideas you have for troubleshooting this problem in case it reoccurs.
I reflashed the latest update to see if that would fix it, no dice. When I send the 16GB model back I have to factory reset it anyway, so I suppose I'll know if that does it.
What puzzles me is why I can load text from instagram posts that have been posted while I've been having this problem, but not images. Makes me think that maybe my connection is being super throttled somehow rather than non-functional, but my PC's speeds are normal. Perhaps some internal part is damaged? I do have a case and it hasn't taken any serious tumbles, but it has had one or two small falls from maybe 2 feet high.
AbanadonedFace said:
What puzzles me is why I can load text from instagram posts that have been posted while I've been having this problem, but not images. Makes me think that maybe my connection is being super throttled somehow rather than non-functional, but my PC's speeds are normal. Perhaps some internal part is damaged? I do have a case and it hasn't taken any serious tumbles, but it has had one or two small falls from maybe 2 feet high.
Click to expand...
Click to collapse
It is easy to test if you have some network connection vs none.
In terminal or adb shell
ifconfig wlan0
ping www.google.com
1st command will tell you (among other things) if your wlan picked up an IP address.
2nd command will test whether you can send ping packets over your connection.
I'm sure there are millions of ways of doing the above, I just gave you one example.
Strangely, the solution seems to have come from factory resetting my router. I ruled this out initially because my other old phones were working fine on wifi, my phone is now getting WiFi again.
Now to figure out what the hell this "Power On" toast is about...
AbanadonedFace said:
Strangely, the solution seems to have come from factory resetting my router. I ruled this out initially because my other old phones were working fine on wifi, my phone is now getting WiFi again.
Now to figure out what the hell this "Power On" toast is about...
Click to expand...
Click to collapse
I've encountered something similar where the router runs out of NVRAM space because it has recorded too many DHCP clients, it won't hand out new IP addresses, but if you are existing or already have one, it is fine.

factory reset without losing internal storage?

I've been having wifi and Bluetooth issues since February update. Bluetooth keeps giving the message "Bluetooth keeps stopping" or something like that and won't connect to anything or stay on for that matter. When this happens wifi also goes. If I go in in clear Bluetooth cache and storage then reset my phone 50% of the time it will work after the reset but fail again shortly after connecting to a Bluetooth device or turning it on. Does anyone have suggestions on what I can do. I am rooted and bootloader unlocked. Is there a way to factory reset without losing all my internal storage. I have way too much stuff on my phone to lose it all. Thanks in advance.
I would use Titanium backup to backup the apps and their content. Then, do the factory reset.
Sent from my Pixel 3 XL
---------- Post added at 10:09 PM ---------- Previous post was at 10:06 PM ----------
You can also connect a USB-c drive and copy to it any important files you may have. I got one with 256 Gb from Amazon some time back for about $50. I regularly copy to it my important files. My pics are automatically uploaded to my Google cloud.
Sent from my Pixel 3 XL
vwood2121 said:
I've been having wifi and Bluetooth issues since February update. Bluetooth keeps giving the message "Bluetooth keeps stopping" or something like that and won't connect to anything or stay on for that matter. When this happens wifi also goes. If I go in in clear Bluetooth cache and storage then reset my phone 50% of the time it will work after the reset but fail again shortly after connecting to a Bluetooth device or turning it on. Does anyone have suggestions on what I can do. I am rooted and bootloader unlocked. Is there a way to factory reset without losing all my internal storage. I have way too much stuff on my phone to lose it all. Thanks in advance.
Click to expand...
Click to collapse
No. By definition, a factory reset is wiping your /data/media folder. Have you tried resetting your network (WiFi,mobile & Bluetooth) under reset options? Often times there is just no substitute for a clean install (flashing a full factory image, not just a factory reset). If you just factory reset, your problem may not be resolved. Since you are rooted there are many backup options. TiBu is one of the best. I think you'd be surprised how quickly you will be back up and running. ADB/Fastboot binaries were updated recently, so make sure you refresh those before starting.
Well completely wiped and reset up after about 15 with Bluetooth on it started again....any other suggestions
vwood2121 said:
Well completely wiped and reset up after about 15 with Bluetooth on it started again....any other suggestions
Click to expand...
Click to collapse
Try starting the phone in safe mode to rule out a conflicting app. If you can confirm it happens in safe mode -and- you have fastboot flashed a full factory image (not just factory reset) and the problem still persists you may have a hardware issue and now have done enough testing for an RMA.
Every thing was great until I connected my pixel buds ....i was playing music for over an hour on a Bluetooth speaker and no problems.....went to mow grass with pixel buds and not even 15 minutes Bluetooth and wifi force closing
Been back and forth with Google and sent in bug reports, they sent me an email asking for all kinds of phone info , my name , address, and such.....they haven't got back to me yet after I sent in that info....what does it usually mean .
They seem to think it is hardware related from the bug report. I've had the phone since November.
They gave me an option to have a replacement sent to me to swap but want to put a credit hold on a debit card. I've been screwed by Google before when I traded a brand new Galaxy s8 plus still in the factory plastic and not used. They told me I sent them an LG with a cracked screen and I was not given any credit towards my pixel 2xl...the trade towards my 3xl went smoothly but I took pics and a long video of it being boxed and mailed. Seems shady with the credit hold...anyone got any input. The only other option they gave me was to send it in for repair and would take 10 business days and I have no backup phone
vwood2121 said:
They gave me an option to have a replacement sent to me to swap but want to put a credit hold on a debit card. I've been screwed by Google before when I traded a brand new Galaxy s8 plus still in the factory plastic and not used. They told me I sent them an LG with a cracked screen and I was not given any credit towards my pixel 2xl...the trade towards my 3xl went smoothly but I took pics and a long video of it being boxed and mailed. Seems shady with the credit hold...anyone got any input. The only other option they gave me was to send it in for repair and would take 10 business days and I have no backup phone
Click to expand...
Click to collapse
A card hold is just that, nothing more. Many companies do it. It disappears as soon as your old phone is received. Wait for the new phone to come, use data transfer feature to setup your new phone, and then return the old one.

Google Cloud Sync for Samsung Wear OS Lte Watches Solution

Recently, I took my lte watch 4 classic to a trip where I left my phone in charging at hotel, I was able to get calls and messages but no other notifications showed up during the watch lte period, the older tizen watches with Samsung sync were working great, I was a little bummed and was researching about Cloud Sync from Google, many reported that it was working fine until, I read a comment back from 2016/17 where they said they had the issue solved, funny enough I tried it out, The comment said, to make Google cloud sync work, we have to delete the data from Google play services, I deleted it and was greeted with watch not connecting to phone, so I had to reset the watch and connect it back again, once done, I left the watch on charger for a good 1 hour connect with phone via Bluetooth, so that background apps maybe updated, once done, I took the watch out to a stroll and now I could see the cloud sync icon in watch panel and whatspp/telegram messages were coming through along with notifications, we can also reply to the messages from cloud platforms, do follow the above steps if you have a lte watch and cloud sync isn't working, be sure to backup data before resetting, also Bluetooth watches work with call and text on other devices via Samsung so that had no problem when connect with wifi when not with phone, that also had cloud sync but worked fine with wifi network. Let me know if this helped.
Thank goodness for this post. Another page was saying I would have needed to factory reset my whole phone, which would have been a royal pain. Also, nowadays, in the spot where "clear data" would be for Play Services, there's a Manage button (at least on my Galaxy S22+) that lets you clear only the data related to Wearable, so yes, I needed to reset my watch but now Remote Connection is working again!
Good to know! Kudos
I have the same issue. Use a S22ultra. Have GW5 Pro with LTE (tmobile)
Is there any particular sequence in which we need to clear storage on phone and reset watch?
Also do I need to remove the watch data plan also?
Thanks
@StarLordPK @galaxys @askop Any suggestions? I cannot seem to get the cloud Sync (remote connection) working inspite of clearing GooglePlay storage and watch reset.
Any particular sequence to try? Thanks in advance.
myechophone said:
@StarLordPK @galaxys @askop Any suggestions? I cannot seem to get the cloud Sync (remote connection) working inspite of clearing GooglePlay storage and watch reset.
Any particular sequence to try? Thanks in advance.
Click to expand...
Click to collapse
Hi, you need to clear play services storage instead of play store, I attached a screenshot on what to clear, also be mindful that once you clear the play services storage watch won't connect and work with phone, you'll have to reset the watch and connect it again to phone. Let me know if you have any other questions.
myechophone said:
I have the same issue. Use a S22ultra. Have GW5 Pro with LTE (tmobile)
Is there any particular sequence in which we need to clear storage on phone and reset watch?
Also do I need to remove the watch data plan also?
Thanks
Click to expand...
Click to collapse
Yes please remove data plan before clearing out play services, although you can reset the watch with data plan intact, would recommend removing the data plan and adding it after reconnection.
StarLordPK said:
Hi, you need to clear play services storage instead of play store, I attached a screenshot on what to clear, also be mindful that once you clear the play services storage watch won't connect and work with phone, you'll have to reset the watch and connect it again to phone. Let me know if you have any other questions.
Click to expand...
Click to collapse
Oops. I did clear PlayServices storage and not GooglePlayStore..
Still no go
StarLordPK said:
Yes please remove data plan before clearing out play services, although you can reset the watch with data plan intact, would recommend removing the data plan and adding it after reconnection.
Click to expand...
Click to collapse
I see. Haven't removed the plan. Will try once removing it. Thanks
myechophone said:
Oops. I did clear PlayServices storage and not GooglePlayStore.. 
Still no go
Click to expand...
Click to collapse
myechophone said:
Oops. I did clear PlayServices storage and not GooglePlayStore..
Still no go
Click to expand...
Click to collapse
Did you clear the watch managers also ? You'll need to do that before reconnecting
StarLordPK said:
Did you clear the watch managers also ? You'll need to do that before reconnecting
Click to expand...
Click to collapse
Watch manager?
myechophone said:
Watch manager?
Click to expand...
Click to collapse
Attached a video on how to do it check it out
StarLordPK said:
Attached a video on how to do it check it out
Click to expand...
Click to collapse
Will try that and share updates soon. Thnx
Hi. I'm having the same issue, but it's NOT and LTE galaxy watch pro phone --- wifi only. It looks like Cloud Sync is enabled on both phone and watch, and I'm signed into my Samsung Account. What happens is if I leave my phone on its charger one one side of the house, I can't make calls and I don't get notifications when I'm out of bluetooth range but I am within my home wifi network.

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