Honor 8 pro seen as cd drive - Honor 8 Pro Questions & Answers

When i connect my phone to the pc the only thing i see is a cd drive with hisuite on it. I'm getting crazy, all of a sudden i can't transfer my files anymore. I looked all morning for a solution but i couldn't find one. Is there anyone who could help me?

Can you confirm you are using the connection in MTP mode?

GiulioG10 said:
When i connect my phone to the pc the only thing i see is a cd drive with hisuite on it. I'm getting crazy, all of a sudden i can't transfer my files anymore. I looked all morning for a solution but i couldn't find one. Is there anyone who could help me?
Click to expand...
Click to collapse
when you connect to PC, check the phone. pull down the notification bar. there should be an option to change the mode.
also, since you're seeing that CD drive... on the PC, can you see any other drive that resembles the internal storage of the phone? i do see both the "CD drive" and my phone's internal storage.
iinm, under Develop Options, you can set the default. however, i've not gotten it to work at all -- selected MTP but still defaults to charging only, which I find useless.

I am using mtp and the only thing I see is this cd drive with hisuite on it. The thing is that this started to happen all of a sudden and only on this pc because on my laptop it works fine.

Just install Hisuite or Android USB drivers and connect it through MTP, it will recognise the device

aKp1 said:
Just install Hisuite or Android USB drivers and connect it through MTP, it will recognise the device
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Click to collapse
Yeah it does, but i can't transfer files via hisuite, can i?

GiulioG10 said:
Yeah it does, but i can't transfer files via hisuite, can i?
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Click to collapse
Yes you can! Once your device is recognised as MTP device and drivers are installed, then you will see a Honor 8 Pro MTP device symbol in the Explorer, double click it and you can find it as normal USB Drive, then just copy paste like a USB Drive

aKp1 said:
Yes you can! Once your device is recognised as MTP device and drivers are installed, then you will see a Honor 8 Pro MTP device symbol in the Explorer, double click it and you can find it as normal USB Drive, then just copy paste like a USB Drive
Click to expand...
Click to collapse
I reinstalled hisuite but now it won't even show the window on the phone that authorizes adb connection. BTW i'm pretty sure that even when i managed to connect it to hisuite the only thing shown in the explorer was this damn cd drive

Why would you need hi suite? Transferring files doesn't need it. Just plug it in and select the mtp from notification on phone.
Sent from my Honor 8 pro using Tapatalk

K.khiladi said:
Why would you need hi suite? Transferring files doesn't need it. Just plug it in and select the mtp from notification on phone.
Sent from my Honor 8 pro using Tapatalk
Click to expand...
Click to collapse
That's how I've done it until recently when it stopped working, maybe after a windows update Idk. Now when I connect it and select mtp I only see this cd drive

GiulioG10 said:
That's how I've done it until recently when it stopped working, maybe after a windows update Idk. Now when I connect it and select mtp I only see this cd drive
Click to expand...
Click to collapse
Something with the windows then.
Sent from my Honor 8 pro using Tapatalk

K.khiladi said:
Something with the windows then.
Sent from my Honor 8 pro using Tapatalk
Click to expand...
Click to collapse
Most definitely. I was wondering if it happened to someone else who could help me

GiulioG10 said:
Most definitely. I was wondering if it happened to someone else who could help me
Click to expand...
Click to collapse
Try it in Linux to confirm this is a Windows problem.
Sent from my Honor 8 using XDA Labs

GiulioG10 said:
That's how I've done it until recently when it stopped working, maybe after a windows update Idk. Now when I connect it and select mtp I only see this cd drive
Click to expand...
Click to collapse
i suggest you connect the phone, then from device manager, remove/ uninstall the driver... and let it detect and install the software again.

GiulioG10 said:
I reinstalled hisuite but now it won't even show the window on the phone that authorizes adb connection. BTW i'm pretty sure that even when i managed to connect it to hisuite the only thing shown in the explorer was this damn cd drive
Click to expand...
Click to collapse
Try doing this
Go to Windows and search device manager
Remove all the MTP drivers
Select the driver and uninstall it.
Now install Hisuite before connecting your device to the PC.
And then restart your computer.
Now try plugging in your phone.
Hopefully the issue will resolve.
If not then just do all the above steps and instead of installing Hisuite, install Universal ADB Drivers and then try plugging in the phone.

just wondering... is there anyway to turn off/ disable this CD thingy? kinda annoying actually... pops up whenever I plug into my PC. even though i have set default action to do nothing, it is basically still there as CD drive and i can "eject" it. i wish for it to just go away...

mydragoon said:
just wondering... is there anyway to turn off/ disable this CD thingy? kinda annoying actually... pops up whenever I plug into my PC. even though i have set default action to do nothing, it is basically still there as CD drive and i can "eject" it. i wish for it to just go away...
Click to expand...
Click to collapse
If you have installed the Hisuite, it will go away! And then when you select the MTP, your device will be seen as Honor 8 Pro MTP device

aKp1 said:
If you have installed the Hisuite, it will go away! And then when you select the MTP, your device will be seen as Honor 8 Pro MTP device
Click to expand...
Click to collapse
thanks... **sigh**
not into installing any additional software. never liked such idea even when I was using Samsung. I have even enabled default connection mode as MTP under Developer Options, but it still defaults to charging only... annoying.
i guess worst case... when I can't stand it anymore, i'll install HiSuite.

mydragoon said:
thanks... **sigh**
not into installing any additional software. never liked such idea even when I was using Samsung. I have even enabled default connection mode as MTP under Developer Options, but it still defaults to charging only... annoying.
i guess worst case... when I can't stand it anymore, i'll install HiSuite.
Click to expand...
Click to collapse
I installed HiSuite before and it was still there.

adriansticoid said:
I installed HiSuite before and it was still there.
Click to expand...
Click to collapse
hmmm... i guess this means i don't have to install HiSuite.

Related

[Q] ADB works, but no MTP/PTP functionality

So I got my Nexus 7 2013 to work perfectly on my laptop, which runs Windows 7 x64. However, on my desktop, which also runs Win7 x64, I only have the ADB working correctly for the N7. As I recall, sometimes there is a device under Device Manager called "D:/", which is non-descriptive, but seems like the closest thing to the N7. I have tried to update this mysterious device's drivers by pointing to Google's USB drivers and the OEM drivers, but neither was accepted. There are also no devices with missing drivers listed in Device Manager.
At this point, I am not sure how to proceed. Is there a precise way identify under what device name/category the N7 shows up in Device Manager? Please advise. :fingers-crossed:
See if this helps:
http://forum.xda-developers.com/showthread.php?t=2391236
Cool, I'll give this a try in a bit.
zeppelin101 said:
Cool, I'll give this a try in a bit.
Click to expand...
Click to collapse
I cant get Nexus 7 to show has folder when check in MTP mode. it will show as camera folder PTP. Any solutions to this problem? very frustrating!
mickrg123 said:
I cant get Nexus 7 to show has folder when check in MTP mode. it will show as camera folder PTP. Any solutions to this problem? very frustrating!
Click to expand...
Click to collapse
Make sure USB Debugging is disabled, device is plugged in, and go to device manager in windows. Then right click on nexus 7 or android adb device, or any similar name. Then after uninstalling everything, unplug device and replug it in. Let windows get the drivers, and MTP should work!
fevanson said:
Make sure USB Debugging is disabled, device is plugged in, and go to device manager in windows. Then right click on nexus 7 or android adb device, or any similar name. Then after uninstalling everything, unplug device and replug it in. Let windows get the drivers, and MTP should work!
Click to expand...
Click to collapse
Thats my problem it doesn't when trying this.
mickrg123 said:
Thats my problem it doesn't when trying this.
Click to expand...
Click to collapse
get this and delete anything related to google and adb.
http://www.nirsoft.net/utils/usb_devices_view.html
fevanson said:
get this and delete anything related to google and adb.
http://www.nirsoft.net/utils/usb_devices_view.html
Click to expand...
Click to collapse
Deleted everything related to google and nexus. Still installs as adb device but doesnt show as nexus 7 device! Wug fresh has this program in its tool kit
It might sound dumb, but I was literally just having this issue. But apparently certan roms or kernel disable MTP mode when they are installed. i reinstall every driver just now. My fix was as easy as going to Settings > Storage > Menu Button Top right > Enable MTP box.
tonu42 said:
It might sound dumb, but I was literally just having this issue. But apparently certan roms or kernel disable MTP mode when they are installed. i reinstall every driver just now. My fix was as easy as going to Settings > Storage > Menu Button Top right > Enable MTP box.
Click to expand...
Click to collapse
What kernal or rom are you running?
---------- Post added at 10:10 PM ---------- Previous post was at 10:02 PM ----------
mickrg123 said:
What kernal or rom are you running?
Click to expand...
Click to collapse
Going to try a custom rom see if that works!
I have tried a number of the suggestions in this thread, including the deletion of all my google/adb/nexus (and samsung) drivers. None of these steps resolved my problem. However, at the end of the day, I can still use both ADB and MTP, just not at the same time. So it's not a big deal. I think I will mess around with Tasker and/or get a widget for turning ADB on/off.
Are you ale to get a nexus 7 device to show so you can access internal storage? I can only access camera storage.
mickrg123 said:
Are you ale to get a nexus 7 device to show so you can access internal storage?
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Click to collapse
Yea, that's what MTP is.
zeppelin101 said:
Yea, that's what MTP is.
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Click to collapse
That's my problem I can't access mtp.
mickrg123 said:
Are you ale to get a nexus 7 device to show so you can access internal storage? I can only access camera storage.
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Click to collapse
Are you running stock?
If so, do you have USB debugging turned on?
If you have USB debugging turned on, the USB IDs change and it might not (depending on what you have previously installed) recognize the MTP device anymore.
If you turn off USB debugging, it should recognize MTP.
Now if you are on a custom ROM, there might be some issues on the ROM side causing the MTP problem. Try going back to stock and see if it works.
If you are on stock and have the case where MTP only works with USB debugging disabled, then you can try this driver inf I put together to address that.
It is available in this thread:
http://forum.xda-developers.com/showthread.php?t=2391236

NEXUS 7 2013 USB drive doesnt open on PC

Hello People
Some people couldn't open their Nexus 7 2013 drive on windows PC. I hope this helps
Open "settings" on nexus, Click on "storage", click on options (3 vertical dots on the top right corner), click on "USB computer connection" , Check allow MTP
Now try connecting to your PC.
iralamanoj said:
Hello People
Some people couldn't open their Nexus 7 2013 drive on windows PC. I hope this helps
Open "settings" on nexus, Click on "storage", click on options (3 vertical dots on the top right corner), click on "USB computer connection" , Check allow MTP
Now try connecting to your PC.
Click to expand...
Click to collapse
I've tried this. I guess I'll need to delete all the drivers and try again. Never had such a difficult time getting my computer to recognize USB Mass Storage.
** Update **
If it doesn't work, open device manager. Delete Google Adb device (including driver) and then plug your Nexus back in with the MTP checked. It will install the driver. Everything works now.
05GT said:
I've tried this. I guess I'll need to delete all the drivers and try again. Never had such a difficult time getting my computer to recognize USB Mass Storage.
** Update **
If it doesn't work, open device manager. Delete Google Adb device (including driver) and then plug your Nexus back in with the MTP checked. It will install the driver. Everything works now.
Click to expand...
Click to collapse
I am sorry to hear that your problem still exists. But it worked for my friends and me after checking the MTP option under Settings/Storage/Options/USB PC Connection. We are all using windows 8 PC. And Google released 4.3 update yesterday. If you didn't update, try updating your Nexus 7 2013.
It works!
iralamanoj said:
I am sorry to hear that your problem still exists. But it worked for my friends and me after checking the MTP option under Settings/Storage/Options/USB PC Connection. We are all using windows 8 PC. And Google released 4.3 update yesterday. If you didn't update, try updating your Nexus 7 2013.
Click to expand...
Click to collapse
Thank you a lot! It worked. I was going to install usb drivers but I dont need to install now. Great!

Op3 usb storage not working

Hi
I am trying to connect my one plus 3 to laptop as a USB storage device and its not working. I tried to change settings in developers option but its still nor working. I can only change phone.
I would be thankful if anyone can help me.
Nomi404 said:
Hi
I am trying to connect my one plus 3 to laptop as a USB storage device and its not working. I tried to change settings in developers option but its still nor working. I can only change phone.
I would be thankful if anyone can help me.
Click to expand...
Click to collapse
Change the option to File Transfer from the popup/notification on your phone when you connect it to the PC. It works for me.
EDIT: If it still doesn't change, check the adb drivers.
tnsmani said:
Change the option to File Transfer from the popup/notification on your phone when you connect it to the PC. It works for me.
EDIT: If it still doesn't change, check the adb drivers.
Click to expand...
Click to collapse
i am not getting any popup.
Check the sliding switch on the right hand edge of the op3 is "down" to allow ALL notifications. There are plenty of "install OP3 drivers" videos on Youtube. Windows drivers are also on the phone.
This should still work - the drivers are also supplied on the phone. Doing nothing other than connecting a op3 to a windows pc should cause a cd drive to appear in Windows Device Manager and in File Explorer (look under "This PC") for "CD Drive (drive letter: OnePlus Drivers" . Double Click the icon and run "OnePlus_USB_Drivers_Setup.exe". If you are running a recent version (and clean installed in the last few months) of W10 Pro then you may hit driver signing issues

Broken Screen/Digitizer need backup

Dropped phone, broken screen/digitizer, doesn't respond to touch
Was able to see the screen a bit yesterday but now its almost all black. I mainly just need my photos off it. Tried an RMA to replace the screen but they said they had to wipe everything first
Is there any way I can pull the photos off it? I haven't tried an otg yet, but I also can't see the screen, so im not sure it would help
Is there a screen sharing program I could get w/o first installing it on my phone?
I think my phone may be rooted, i forget if i ever did, but i dont have TWRP installed on it? (i dont super know what that is but i see other people talking about it)
Any thoughts on how to pull photos off it? I tried the adb devices but the cmd prompt doesn't seem to recognize the phone
Im quite sure I have debugging enabled, just coudln't get the file transfer button hit
Adb pull command should work, but you need to sort the drivers first (I'm guessing that's the issue).
Sent from my OnePlus 3 using Tapatalk
Explorer23 said:
Adb pull command should work, but you need to sort the drivers first (I'm guessing that's the issue).
Sent from my OnePlus 3 using Tapatalk
Click to expand...
Click to collapse
Ok cool, how would i go about sorting the drivers? o.0
jsaden said:
Ok cool, how would i go about sorting the drivers? o.0
side note.... wth is this image verification lol, ive tried like 30 of them, why is it so hard to post lol ><
Click to expand...
Click to collapse
Sorry, can't give definite answer, I know that I had an issue with drivers (device wasn't properly recognized) and tried pretty much everything that Google suggested ... Until it finally started working. I have no idea exactly what solved the issue, it was over a year and a half ago. The next time I clean installed Windows (10 in both cases) it was smart enough to automatically find right drivers.
So ... I'm guessing Googling something like "OnePlus 3 Windows # drivers" should find something useful?
About image verification: are you talking about anti-bot system that checks if you're human? Wouldn't know much about that, never personally had issues with it, but also very rarely see it on XDA as I'm nearly always checking this forum in Tapatalk app.
Sent from my OnePlus 3 using Tapatalk
jsaden said:
Ok cool, how would i go about sorting the drivers? o.0
Click to expand...
Click to collapse
If you had earlier connected your phone to the PC and authorised the PC connection on your phone, then it is a simple issue of disabling driver signature verification on Win 10 and installing the OnePlus drivers on it. Search for and download the correct drivers to your PC. Hold down Shift key and restart the PC. Choose Troubeshoot>Advanced Options>Startup Options and click Restart. On restarting, there will be a list of options. Choose 7 in the Options or click F7 on your keyboard and you will boot into the disabled mode. Now connect your phone and go to Device Manager in PC. Choose the phone which may be showing up as Unknown or with an yellow flag and right click and choose Update Driver. Navigate to the downloaded driver and install it. Now your phone should be properly recognised. Use adb pull command to copy whatever files you need to. Note that this driver signature verification disabling is temporary and when you restart the PC in the normal way, the PC will go back to the normal mode. But the installed drivers will still function.
Hope this helps.
tnsmani said:
If you had earlier connected your phone to the PC and authorised the PC connection on your phone, then it is a simple issue of disabling driver signature verification on Win 10 and installing the OnePlus drivers on it. Search for and download the correct drivers to your PC. Hold down Shift key and restart the PC. Choose Troubeshoot>Advanced Options>Startup Options and click Restart. On restarting, there will be a list of options. Choose 7 in the Options or click F7 on your keyboard and you will boot into the disabled mode. Now connect your phone and go to Device Manager in PC. Choose the phone which may be showing up as Unknown or with an yellow flag and right click and choose Update Driver. Navigate to the downloaded driver and install it. Now your phone should be properly recognised. Use adb pull command to copy whatever files you need to. Note that this driver signature verification disabling is temporary and when you restart the PC in the normal way, the PC will go back to the normal mode. But the installed drivers will still function.
Hope this helps.
Click to expand...
Click to collapse
Oh wow, do you know if this works on Win7? And also I can't see my screen at all, so could I do adb pull of entire folder or hardrive kind of thing? I mainly just want phots, but i've never done adb stuff so not sure how it works
Had the same issue with my Lenovo P2. Only i didn't have debugging enabled. If you have, screen mirroring should be an easy solution. You could just see ur phone screen on ur computer that way. What helped me was to forceboot the phone to recovery with the hardware buttons, then connect it to ur pc. TWRP will automatically launch MTP. When u backed up evrything, you can wipe ur device through adb
jsaden said:
Oh wow, do you know if this works on Win7? And also I can't see my screen at all, so could I do adb pull of entire folder or hardrive kind of thing? I mainly just want phots, but i've never done adb stuff so not sure how it works
Click to expand...
Click to collapse
I don't know about Win 7. It will work on Win 10. Most likely, this should not be needed in Win 7 at all as the drivers should install whether signed or not.
Regarding copying data, a simple command of "adb pull /sdcard" will copy all the folders, files, data etc to your PC. You can also specify where you want the data copied to, simply add the path to the command above. This will work whether your screen works or not. Of course, there are other methods of copying data, you can search for it if you need it.

USB error PLEASE HELP!

USB will not function with my OnePlus 3, I've loaded drivers and still no avail.
templarsniper said:
USB will not function with my OnePlus 3, I've loaded drivers and still no avail.
Click to expand...
Click to collapse
As regards the attaching of files, you have to have a minimum number of posts to be able to do that.
As regards the USB, be a little more specific like what you are trying to do, which ROM you are running, whether you are rooted, what happens when you connect the phone to PC etc which will enable the members to help you.
There could be several reasons for this, but lets start with the basics.
Have you tried a different cable?
Have you selected File Transfer (MTP) from usb options?
kenboyles72 said:
There could be several reasons for this, but lets start with the basics.
Have you tried a different cable?
Have you selected File Transfer (MTP) from usb options?
Click to expand...
Click to collapse
I get a windows sound like its connecting then in the bottom right where the time is next to that is a root sign then I get a pop up saying exactly.....The last USB device you connected to this computer malfunctioned and Windows does not recognize it. Recommendation.. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. When I go to the Device Manager/Control Panel it doesnt do anything. I've tried to add adb to the path but maybe added it to wrong path now it won't come on. If there is a work around maybe to re-add to right path. Device Manager was fine before I added adb and added path as per internet search. Device Manager before would say something like error 39. I've tried MTP that doesn't get it to open up either.
TNSMANI said:
As regards the attaching of files, you have to have a minimum number of posts to be able to do that.
As regards the USB, be a little more specific like what you are trying to do, which ROM you are running, whether you are rooted, what happens when you connect the phone to PC etc which will enable the members to help you.
Click to expand...
Click to collapse
I cant even root for the life of me now, Im on 8.0, I'm trying to just root the phone and to start the computer has to recognize it I understand but it won't, with my Oneplus 2 was fine,(I'm thinking maybe phone doesnt have the drivers built in to the file system, you know when you plug in and turn on MTP it shows the drivers app for Windows?) the only thing it errors plugging in.
I get a windows sound like its connecting then in the bottom right where the time is next to that is a root sign then I get a pop up saying exactly.....The last USB device you connected to this computer malfunctioned and Windows does not recognize it. Recommendation.. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. When I go to the Device Manager/Control Panel it doesnt do anything. I've tried to add adb to the path but maybe added it to wrong path now it won't come on. If there is a work around maybe to re-add to right path. Device Manager was fine before I added adb and added path as per internet search. Device Manager before would say something like error 39. I've tried MTP that doesn't get it to open up either.
On my son's pc running windows 10, I didn't have any issues connecting my OP3 to it and viewing files, nor did I have to install any drivers, same for Windows 7.
Hook phone to pc via usb cable.
Pull down notification bar and select "File Transfer" from usb options or go to Settings and search USB and select USB Preferences > File Transfer.
Browse phone from Window's file manager.
If still having issues, you can try and install Oneplus USB drivers, reboot pc and see if the phone can be recognized.
Oneplus USB drivers:
https://app.box.com/s/u47rur40qm5efly6pz41rbhagu5qvc80
Fixed USB problem
kenboyles72 said:
On my son's pc running windows 10, I didn't have any issues connecting my OP3 to it and viewing files, nor did I have to install any drivers, same for Windows 7.
Hook phone to pc via usb cable.
Pull down notification bar and select "File Transfer" from usb options or go to Settings and search USB and select USB Preferences > File Transfer.
Browse phone from Window's file manager.
If still having issues, you can try and install Oneplus USB drivers, reboot pc and see if the phone can be recognized.
Oneplus USB drivers:
https://app.box.com/s/u47rur40qm5efly6pz41rbhagu5qvc80
Click to expand...
Click to collapse
For some reason it's working now don't know what the problem was or even if it was something I did. Either way it's fixed.
templarsniper said:
For some reason it's working now don't know what the problem was or even if it was something I did. Either way it's fixed.
Click to expand...
Click to collapse
If you are running Win 10, you will have to disable driver signing before the correct drivers are installed. May be that was your issue.

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