Weird behavior of touch when in settings - Honor 8 Pro Questions & Answers

My phone is killing me... All of a sudden when I'm in the settings there is something like ghost touch that drags the screen down. It happens only in the settings! I can't even access to the developer options to activate touch feedback! In a couple days I'm gonna try to reset the phone but for me it's problem is absurd. I don't think that this happened to anyone other than me but do you have any suggestions?

GiulioG10 said:
My phone is killing me... All of a sudden when I'm in the settings there is something like ghost touch that drags the screen down. It happens only in the settings! I can't even access to the developer options to activate touch feedback! In a couple days I'm gonna try to reset the phone but for me it's problem is absurd. I don't think that this happened to anyone other than me but do you have any suggestions?
Click to expand...
Click to collapse
Try using screen test app from Playstore to know that your touches are getting registered as you want to.
Sent from my Honor 8 pro using Tapatalk

Can you suggest me a good app? BTW I tried to lock the screen in portrait (reverse) using an app called set orientation in order to check what would happen. The screen continues to go down while it was supposed to go up instead if there were ghost touch in the bottom of the screen

GiulioG10 said:
Can you suggest me a good app? BTW I tried to lock the screen in portrait (reverse) using an app called set orientation in order to check what would happen. The screen continues to go down while it was supposed to go up instead if there were ghost touch in the bottom of the screen
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=cvnhan.android.screentouchtest
If even after resetting the phone, the problem persists. Service center is the destination.
Sent from my Honor 8 pro using Tapatalk

K.khiladi said:
https://play.google.com/store/apps/details?id=cvnhan.android.screentouchtest
If even after resetting the phone, the problem persists. Service center is the destination.
Sent from my Honor 8 pro using Tapatalk
Click to expand...
Click to collapse
Most definitely. Tomorrow I'm gonna try to reset it and I'll let you know

GiulioG10 said:
Most definitely. Tomorrow I'm gonna try to reset it and I'll let you know
Click to expand...
Click to collapse
Any updates on the problem?

adriansticoid said:
Any updates on the problem?
Click to expand...
Click to collapse
The problem keeps happening, unfortunately I won't be home until Friday evening and until then I can't reset the phone because I don't have a wifi connection.
I hope that a factory reset will solve the issue but I was wondering if since this is most likely a software issue, I could flash the original firmware in case the soft reset isn't enough. I had several Sony phones before this one and I could do it without voiding the warranty and with a locked bootloader. Is it the same case for this one?

GiulioG10 said:
The problem keeps happening, unfortunately I won't be home until Friday evening and until then I can't reset the phone because I don't have a wifi connection.
I hope that a factory reset will solve the issue but I was wondering if since this is most likely a software issue, I could flash the original firmware in case the soft reset isn't enough. I had several Sony phones before this one and I could do it without voiding the warranty and with a locked bootloader. Is it the same case for this one?
Click to expand...
Click to collapse
Yes. Warranty will only be void with unlocking the bootloader and misuse of the unit.

Maybe you can try to use a hair dryer to dry the phone!
Also a reboot comes in handy all the time!
Do check your charger too!
It used to happen with me on my old phone due to my sweaty hands! Fortunately this doesn't happen with me on my Honor!
Edit:Also check if you have Glove mode On in settings - smart assistance

bro just hand over to service center they will take care of your phone ,please don't do any hard things to phone

I did a factory reset and all seems to be working fine now. I hope it will last

GiulioG10 said:
I did a factory reset and all seems to be working fine now. I hope it will last
Click to expand...
Click to collapse
But u have to find the main reson y it happened

venugopalu007 said:
But u have to find the main reson y it happened[/QUOT
Indeed, i assume it was a generic software issue. In case it comes back i will hand it over to service center
Click to expand...
Click to collapse

GiulioG10 said:
venugopalu007 said:
But u have to find the main reson y it happened[/QUOT
Indeed, i assume it was a generic software issue. In case it comes back i will hand it over to service center
Click to expand...
Click to collapse
Yes , better to bro before it becomes a fatal problem
Click to expand...
Click to collapse

Related

[Q] Xperia acro S go crazy!!!!!! need support

I just bought a Acro S few week ago . the phone was great , but after update it to Jelly bean i'm counter some display bug . The display .go crazy sometime and blinking red , and it go back to normal . This is really frustrated for me , and i'm a newb , the phone wasn't root or any thing
Here is the video about the problem: youtube:laugh:com/watch?v=YWwKGJmiNIk (cant post link)
Thanks in advance!!!.
greenmate said:
I just bought a Acro S few week ago . the phone was great , but after update it to Jelly bean i'm counter some display bug . The display .go crazy sometime and blinking red , and it go back to normal . This is really frustrated for me , and i'm a newb , the phone wasn't root or any thing
Here is the video about the problem: youtube:laugh:com/watch?v=YWwKGJmiNIk (cant post link)
Thanks in advance!!!.
Click to expand...
Click to collapse
Go to Settings > Developer Options
Uncheck the following :
Show GPU view updates
Show surface updates
OR
reset the Developer Options by Disabling it and then Enable it
I did everything like you said, nothing change!:crying:
1.try reset setting your phone... if no changes, try to flash stock jb acro s... the latest 6.2.b.1.96
reset and get stock through PC companion still go crazy
Still no improvement , any ideas?
greenmate said:
Still no improvement , any ideas?
Click to expand...
Click to collapse
Still no improvement , any ideas?I live in Lincoln , Nebraska, so where can i get my phone check or sony warranty service?
greenmate said:
Still no improvement , any ideas?I live in Lincoln , Nebraska, so where can i get my phone check or sony warranty service?
Click to expand...
Click to collapse
try factory reset...
teddy0209 said:
try factory reset...
Click to expand...
Click to collapse
Did it! Still blinking like crazy , maybe this is a hardware problem? but sometime it came back normal and then keep blinking
greenmate said:
Did it! Still blinking like crazy , maybe this is a hardware problem? but sometime it came back normal and then keep blinking
Click to expand...
Click to collapse
If you tried everything including wiping everything then reflashing the latest rom or restoring back to ics, then it must be a hardware problem...
Sent from my iPhone using Tapatalk - now Free
greenmate said:
Did it! Still blinking like crazy , maybe this is a hardware problem? but sometime it came back normal and then keep blinking
Click to expand...
Click to collapse
last resort bro, bring the device to a service center
boyheadkick said:
last resort bro, bring the device to a service center
Click to expand...
Click to collapse
Or to the shop you bought the device just for referral, they would would usually do that...
Sent from my iPhone using Tapatalk - now Free
thank you all fro helping! but how can i sent my phone to a service center? cause i live very far away
greenmate said:
thank you all fro helping! but how can i sent my phone to a service center? cause i live very far away
Click to expand...
Click to collapse
Where are you from? Where did you bought your phone?
Sent from my iPhone using Tapatalk - now Free
I live in Lincoln, Nebraska . I bought it brand through a dealer on Ebay, I cant return it because it only apply 2 weeks after the purchases
greenmate said:
I live in Lincoln, Nebraska . I bought it brand through a dealer on Ebay, I cant return it because it only apply 2 weeks after the purchases
Click to expand...
Click to collapse
. Just check out my phone the flickering gone for a moment then came back

Touchscreen problems

So I am having this problem since 4.4.3 and 4.4.4 update. Once or twice a day the screen won't respond to touch. Should I use a custom kernal or this might be a hardware problems.
Sent from my Xperia U using XDA Free mobile app
Ameer Shimoga said:
So I am having this problem since 4.4.3 and 4.4.4 update. Once or twice a day the screen won't respond to touch. Should I use a custom kernal or this might be a hardware problems.
Sent from my Xperia U using XDA Free mobile app
Click to expand...
Click to collapse
How do you fix it when it happens? Do you have to restart? Does the touch fail or does the tablet freeze?
Honestly not very sure what you could do, besides maybe trying a factory reset? That would work if a software problem.
What about cleaning it and removing any screen plastic guard.
U can say it freezes then I have to restart it. This is happening after two factory resets.
Sent from my Xperia U using XDA Free mobile app
Firmware fix: http://forum.xda-developers.com/showthread.php?t=2428133, read and follow the op very carefully.
...if it does not help, or you think it may be internal:
http://forum.xda-developers.com/showthread.php?t=2535835
mdamaged said:
Firmware fix: http://forum.xda-developers.com/showthread.php?t=2428133, read and follow the op very carefully.
...if it does not help, or you think it may be internal:
http://forum.xda-developers.com/showthread.php?t=2535835
Click to expand...
Click to collapse
OK I'll try..
Sent from my Xperia U using XDA Free mobile app
Same issue here, I think.
Just purchased a refurbished Nexus 7 (official factory refurbished) from Amazon. My touch screen works great for a day or so, but eventually touch stops working altogether and sometimes requires a hard-reboot (holding the power for 10-seconds). Downloaded a touch screen test app which works great (even with ten fingers on the screen), tracking well on all parts of the screen. It's just like the touch atrophies over time until it stops working.
First thing I did to the tablet after getting it was to unlock the bootloader and load stock/rooted 4.4.4. Is there some way to update the touchscreen firmware that I'm missing?
I don't want to open this thing up and muck with the hardware for fear of damaging it. I'm holding out hope that there is a software fix, because rebooting fixes it right up.
nebhead said:
Same issue here, I think.
Just purchased a refurbished Nexus 7 (official factory refurbished) from Amazon. My touch screen works great for a day or so, but eventually touch stops working altogether and sometimes requires a hard-reboot (holding the power for 10-seconds). Downloaded a touch screen test app which works great (even with ten fingers on the screen), tracking well on all parts of the screen. It's just like the touch atrophies over time until it stops working.
First thing I did to the tablet after getting it was to unlock the bootloader and load stock/rooted 4.4.4. Is there some way to update the touchscreen firmware that I'm missing?
I don't want to open this thing up and muck with the hardware for fear of damaging it. I'm holding out hope that there is a software fix, because rebooting fixes it right up.
Click to expand...
Click to collapse
Look 2 posts up from yours.
mdamaged said:
Look 2 posts up from yours.
Click to expand...
Click to collapse
Oops - I looked at the link to the hardware fix, but not the firmware fix. Thanks, I'll give this a try first.
Firmware fix above seems to have alleviated the issue for me. At least I haven't seen the issue over the last several days, which is good news. Hopefully that holds up over the long term. :good:

Fixed.. Ghost Touch ?? Automatic Touches Problem ?

I found bug in Samsung Galaxy A70.
When i using My Device there is Going to be automatic touches..?
Bug Fixed
Dial - *#2663#
Click on TSP FW Update (General)
wait a bit
Your Device will Restart
Done.
Enjoy....
Thanks to @hanjien
Rohan1996 said:
I found bug in my Samsung Galaxy A70.
When i using My Device there is Going to be automatic touches..?
Anyone Can Tell me how can i fix issue without reset my phone....
Click to expand...
Click to collapse
Same here! All of a sudden my screen goes crazy, as if three fingers are touching the screen at the same time. Quick fix: restart the phone.
I waited reporting the issue to see if more people have it, or it is just my phone.
Hmmm... now that I think about it, I better wait rooting the phone and tripping Knox in case of fixing this problem under warranty...
Same problem on my phone. I have a glass screen protector, I thought maybe it's because of the screen protector. Sometimes locking and unlocking the phone also solves it for me.
I also have a glass screen protector, but I experienced the problem also without protection, since I applied the screen protector a day later.
Locking and unlocking the phone seems to "solve" it as well indeed.
Hmmm... seems we got an issue here, Samsung!
I have also addressed this topic to the online shop I bought the phone.
Ghost touches did happen to me during the first three or four days after purchase. Now however, they are completely gone.
I've had this happen to me two times in three days on two different A70's (one time on each phone). Most likely software issue.
yes me too, i can't even type fast bcs it will trigger a ghost touch between the two alphabets i'm trying to type, feels like an old man for typing slowly lol
mullik said:
yes me too, i can't even type fast bcs it will trigger a ghost touch between the two alphabets i'm trying to type, feels like an old man for typing slowly lol
Click to expand...
Click to collapse
Give it a few days. Restart your device every other day and press the malfunctioning spots on the display a little harder. It worked for me.
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
thank you! confirmed working on mine, dude u are awesome ??
mullik said:
yes me too, i can't even type fast bcs it will trigger a ghost touch between the two alphabets i'm trying to type, feels like an old man for typing slowly lol
Click to expand...
Click to collapse
yep me too, my solution was locking the screen and unlock it again.
ardhityaraharja said:
yep me too, my solution was locking the screen and unlock it again.
Click to expand...
Click to collapse
the fix https://forum.xda-developers.com/galaxy-a70/help/ghost-touch-t3927693/post79538651
hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
I must say the ghost touches are much less after using the phone for a while. I also just tried your tip, and hope it will be completely gone now!
hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
This code worked for anyone else?
Sent from my SM-A705FN using Tapatalk
Same issue here I am facing also ... my Samsung only 6 days old... please guide me to replace the device with new one ....thanks
---------- Post added 18-05-2019 at 12:18 AM ---------- Previous post was 17-05-2019 at 11:59 PM ----------
Captain Beretta said:
Same here! All of a sudden my screen goes crazy, as if three fingers are touching the screen at the same time. Quick fix: restart the phone.
I waited reporting the issue to see if more people have it, or it is just my phone.
Hmmm... now that I think about it, I better wait rooting the phone and tripping Knox in case of fixing this problem under warranty...
Click to expand...
Click to collapse
Same issues I am facing... should I opt for exchange this device with new one
hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
working great for me
A70 touch problem solved
guys i think my problem got solved do this thing*
1) switch off the phone completely*
2) press volume up key plus power key until Samsung logo appears you'll get into boot loader mode*
3) to move up an down use volume keys to select options press power key now you have to select WIPE CACHES partition*
4) then select run graphics test*
5)then do system reboot
give this a try it worked for me an let me know if it's works for you or not.
*
thanks*
Regards*
I'm also having the same issue. Tried the 1st solution. (https://forum.xda-developers.com/galaxy-a70/help/ghost-touch-t3927693/post79538651#post79538651). However my phone didnt restart automatically so I restarted manually. I'll update the results. Thanks a lot.
Got a software update this morning which seems to have fixed it. At least I got to type this comment faster :laugh:
guys, I don't know if it's a "ghost touch", but if I get my finger really close to the display it acts as if I touched it on that spot - but I don't feel like I've touched the screen at all... is it really sensitive or is this the ghost touch issue?

Lock Screen unlocking problem guys, screen is unresponsive for 3 seconds.

after each lock when i turn the screen on with double tap or power button screen is unresponsive for good 3 seconds. This started happening after the latest camera fix update. When if i use aod and use the fingerprint through the aod this doesnt happen. tried reboot and factory reset with fresh install (no backups) tried safe mode. Same thing happens.
S20 plus exynos.
Yup happening to me too (s20+ exynos). For me the time of unresponsiveness is around 1-2 seconds. Happened after the latest update.
Yes, have been facing the same issue since "ATCH" update.
Yeah has been driving me nuts. Same problem.
I'm surprised this isn't gaining more traction? Can't be the only few experiencing this!?
Glad to see it's not only my device. Waiting for fix.
I have similar situation
I'ne noticed the same after the last update.
Chris_c81 said:
Yeah has been driving me nuts. Same problem.
Click to expand...
Click to collapse
Seriously when it happens(which it does like 90% of the time i wake the screen) i feel like i'm using a cheap 100$ phone and not a 1000$+ flagship.
Chris_c81 said:
I'm surprised this isn't gaining more traction? Can't be the only few experiencing this!?
Click to expand...
Click to collapse
This. I'm afraid if it goes unnoticed by samsung we may have to face this issue for longer.
BTW any user here with Snapdragon that has this issue. Or is this exynos only ?
anfederin said:
I have similar situation
Click to expand...
Click to collapse
Mine is Exynos
sjandroiddeveloper said:
Seriously when it happens(which it does like 90% of the time i wake the screen) i feel like i'm using a cheap 100$ phone and not a 1000$+ flagship.
This. I'm afraid if it goes unnoticed by samsung we may have to face this issue for longer.
BTW any user here with Snapdragon that has this issue. Or is this exynos only ?
Click to expand...
Click to collapse
Is there any channel to communicate this bug to Samsung? Anyone know?
Chris_c81 said:
Is there any channel to communicate this bug to Samsung? Anyone know?
Click to expand...
Click to collapse
There is an app called samsung member where you can send error reports. I have already done it, its currently under review. I suggest everyone affected to do it.
sjandroiddeveloper said:
There is an app called samsung member where you can send error reports. I have already done it, its currently under review. I suggest everyone affected to do it.
Click to expand...
Click to collapse
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
turn off the battery optimized for apps: com.samsung.android.biometric.
Go to Settings>Apps>Select "Special Access" from three dot menu>Optimise Battery Usage>select All from drop down menu>Search for "com.samsung.android.biometric"> Turn it off and Restart.
Click to expand...
Click to collapse
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
eaglerazor123 said:
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
Click to expand...
Click to collapse
Did accordingly as above.
For a moment it felt like the issue is resolved!
But after checking several times I can confirm the issue still exists.
eaglerazor123 said:
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
Click to expand...
Click to collapse
Unlock is now super faster. Issue is completely gone. Thanks [emoji4]
Sent from my SM-G986B using Tapatalk
verynuclear said:
Unlock is now super faster. Issue is completely gone. Thanks [emoji4]
Click to expand...
Click to collapse
While using the sidekey and turning off and on the screen and checking consecutively, the unresponsiveness persists in mine.
Virgo_Guy said:
While using the sidekey and turning off and on the screen and checking consecutively, the unresponsiveness persists in mine.
Click to expand...
Click to collapse
Have you restarted the phone? It didn't work until I restart mine.
Sent from my SM-G986B using Tapatalk
verynuclear said:
Have you restarted the phone? It didn't work until I restart mine.
Click to expand...
Click to collapse
Ofcourse I did. In fact restarted one more time since it didn't resolve after the first restart, post disabling the optimization.
eaglerazor123 said:
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
Click to expand...
Click to collapse
I did this already and while it feels like fingerprint is faster, unfortunately this is a screen issue. You see if the screen is off and i put the finger in the correct spot it always scans my finger without any lag. The issue is occurs when -
a) I have unlocked the phone using above way, then the screen becomes unresponsive right after unlocking.
b) The screen is off and i either press the power button or double tap to wake, then the screen will be unresponsive and its during this time the fingerprint scanner doesn't scan (because the scanner doesn't know it needs to scan since the touch is unresponsive)
so TL;DR its not a FP scanner issue.
I am quiet sure Samsung is already addressing this issue for next update.

Question Bluetooth disabled when fully unfold

My device Z fold 3 having this issue. Bluetooth is turned off automatically after fully unfold for 5 seconds and then sometimes it turned back on.
Factory reset doesn't fix this. Anyone having this issue?
Sounds like a hardware issue.
Try in safe mode.
indiies said:
My device Z fold 3 having this issue. Bluetooth is turned off automatically after fully unfold for 5 seconds and then sometimes it turned back on.
Factory reset doesn't fix this. Anyone having this issue?
Click to expand...
Click to collapse
Do you use bixby routines ?
pvillasuso said:
Do you use bixby routines ?
Click to expand...
Click to collapse
My bixby routines doesn't have anything involve with turn off/on Bluetooth.
Anyway, this still happen when all routine are off.
blackhawk said:
Sounds like a hardware issue.
Try in safe mode.
Click to expand...
Click to collapse
It did happen while phone is in safe mode. So this means it is a hardware issue?
indiies said:
It did happen while phone is in safe mode. So this means it is a hardware issue?
Click to expand...
Click to collapse
Try clearing the system cache and try a hard reboot (simulates pulling the battery).
blackhawk said:
Try clearing the system cache and try a hard reboot (simulates pulling the battery).
Click to expand...
Click to collapse
Tried it, didn't help.
indiies said:
Tried it, didn't help.
Click to expand...
Click to collapse
What you loaded may have an incompatible instructions for a chipset in that build... reload what worked.
blackhawk said:
What you loaded may have an incompatible instructions for a chipset in that build... reload what worked.
Click to expand...
Click to collapse
Hello I'm having the same issue did you find a fix for it? For a hardware fix does that mean returning it to the service center? Thanks for any help
Florida22 said:
Hello I'm having the same issue did you find a fix for it? For a hardware fix does that mean returning it to the service center? Thanks for any help
Click to expand...
Click to collapse
Yes they can do that. If it's a firmware update it will need to be reflashed to the previous version unless you can find a work around.
Make sure Galaxy Wearable has all permissions enabled, phone, calendar... all of them.
Google play Services must be enabled.
Thanks sir I'll take it to the AT&T store
Florida22 said:
Thanks sir I'll take it to the AT&T store
Click to expand...
Click to collapse
They propably won't be of help. Take it to a Best Buys Samsung Experience center. They may have another solution but can reflash the device if needed.
Thank you. Hopefully the best buy in anchorage has that service.
Did a hard restart. Also a factory reset and still no blue tooth. Best buy Samsung Geek squad are not in Anchorage. closest is Seattle. Does anyone have any further suggestions. Took it to Att and they had no idea. thanks
Same issue here! Nothing seems to have worked, would love to hear if people have found any fixes!
Jacobawesome1 said:
Same issue here! Nothing seems to have worked, would love to hear if people have found any fixes!
Click to expand...
Click to collapse
After complete reset it was still not working but has steadily got better. Almost back to 100%, but even right after reset still had issues. It seems to be working. Samsung says to take it to Samsung Service Center. Best Buys have them, if available in your area.
I'm having the same issue. Tried to disable some labs features ('multi window for all apps') helped a bit. It got better for about a day and now works about 50% of the time.
I am outside the US so very difficult to get to a repair center. Keep us all updated please on what works. We need to find a way to fix this!
Anyone know any Samsung tech guys that can chip in?
Outside of the US eh? So this is not a problem specific to regions or chipsets, well that's worrying... I was hoping it be something related to chips or mobile carrier. Now it sounds like it's totally random
Jacobawesome1 said:
Outside of the US eh? So this is not a problem specific to regions or chipsets, well that's worrying... I was hoping it be something related to chips or mobile carrier. Now it sounds like it's totally random
Click to expand...
Click to collapse
It is a US device (Snapdragon variant), just currently working overseas, not on a US cellular carrier.
Anyone having this issue on the Exynos varriant?

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