Moto Z Play Nougat 7.1.1 OTA update error - Moto Z Play Questions & Answers

Hello Everyone! I received the OTA update for Nougat 7.1.1 today. The download completes without any issue. But once I restart, for a second the android update starting logo appears and immediately the android character appears with an error sign. When I reboot I am taken to 7.0 and I get a notification saying that the update was unsuccessful. What should I do? I tried this for 3 times and my net is really slow and I have already wasted over 3GB. Please help!

Try clearing the System Cache.

If your bootloader is unlocked, the system update will fail. I'm not sure if your bootloader is unlocked though

I'm having that same issue as Raja37. I never unlocked the bootloader either.

Yes my bootloader is unlocked. Is there any way to relock it?

My bootloader is unlocked and the 7.1.1 update applied just fine.

I don't know what happened to my device.

we can't relock, only service centers can, bcz moto do not provide publicly signed rom

Related

Updating issue

I recently received the interim update for Android 6.0. Only problem is that I unlocked my bootloader, and when I try to update it boots into Fastboot and requires effort to get out and boot back up... without updating. Can anyone help me relock my bootloader? Running Android 5.0.2

Need help about 6.0.1 update.

Well I bought my zenfone 2 it's been 1 year ago, and on the end of 2016 I rooted it because I don't had hope on 6.0.1 update anymore since it was full of bugs. I still on 5.0 and now I want to update to 6.0.1 but I don't know how. My bootloader is unlocked and I have TWRP I was planning on flash the stock recovery and then push the update but there is the problem. Can I update with unlocked bootloader? Or I'll need to lock it again then update? I really can't bare with the 5.0 firmware anymore and I need to update. But since I don't have a constant access to a computer I don't want to brick my phone.
Yes, I tried search for tutorials online but all I get is how to unlock bootloader on zenfone 2 on the 6.0 firmware and how to root it..but I don't get none answer to my question so I hope someone here can help me.
Tayanarak said:
Well I bought my zenfone 2 it's been 1 year ago, and on the end of 2016 I rooted it because I don't had hope on 6.0.1 update anymore since it was full of bugs. I still on 5.0 and now I want to update to 6.0.1 but I don't know how. My bootloader is unlocked and I have TWRP I was planning on flash the stock recovery and then push the update but there is the problem. Can I update with unlocked bootloader? Or I'll need to lock it again then update? I really can't bare with the 5.0 firmware anymore and I need to update. But since I don't have a constant access to a computer I don't want to brick my phone.
Yes, I tried search for tutorials online but all I get is how to unlock bootloader on zenfone 2 on the 6.0 firmware and how to root it..but I don't get none answer to my question so I hope someone here can help me.
Click to expand...
Click to collapse
flash stock bootloader LP( boot, ifwi, recovery, fastboot). factory reset device. unlock bootloader with official app. and sideload latest MM. later on flash twrp.

Android 8.1 with unlocked bootloader, update to Pie? What can I expect

I did some searching and I see the threads for unlocking and rooting 8.1 and 9 but couldn't find much reference to updating from 8.1 to 9 when I am already unlocked and rooted.
So if I accept the update Verizon is pushing down, is this going to basically lock the bootloader and unroot me back to stock essentially?
I just don't want to brick my phone because I am not comprehending some details I am reading in all these threads.
Just decided to go for it and see what happens..
after taking the OTA it restarted and bootloader still unlocked..
Android launched fine
had to reactivate Developer Options
OEM Unlock grayed out but says "Bootloader already unlocked" so that's good
Thanks for posting this. I'm assuming from your post that you're using the Verzon branded model?
I'm using the unlocked version on Verizon, and there's no way in hell I would take an OTA update. However, I'm about to update to 9 via image.
MuGGzyx said:
Just decided to go for it and see what happens..
after taking the OTA it restarted and bootloader still unlocked..
Android launched fine
had to reactivate Developer Options
OEM Unlock grayed out but says "Bootloader already unlocked" so that's good
Click to expand...
Click to collapse
Yes you'll be fine on Android P it give Verizon Pixel the option to unlock the boot loader
absolvi said:
I'm using the unlocked version on Verizon, and there's no way in hell I would take an OTA update. However, I'm about to update to 9 via image.
Click to expand...
Click to collapse
I'm back with an update. I used the Google notification on my rooted phone (Magisk/TW) to begin the installation. The update went okay, but custom recovery and Magisk root were wiped out. I was still able to use OEM Unlock to unlock the bootloader. The downside is, if I install custom recovery again I will lose access to my encrypted storage, meaning I'll have to reset my phone.
If your going to update, backup everything you can first; you'll need to reset.
https://forum.xda-developers.com/pixel-xl/how-to/guide-pixel-xl-android-9-0-pie-unlock-t3825866
My advice has always been to never OTA update between Android versions, always better to fastboot flash a fresh image with a complete wipe of the system.

Desperately looking for help!!!!

I blindly flashed pie update from the posts below
And eventualy stuck in fastboot mode after error in flashing
Now phone cant boot
It always stay at fastboot
Device is moto z2 play verizon with ods27.12-42-14(probably) i.e updated to latest security oreo update
Bootloader is locked
I have tried to flash stock official latest oreo ods27.12-42-14 but it returns following error in flashing
Security downgrade remote failure
junejo46726 said:
I blindly flashed pie update from the posts below
And eventualy stuck in fastboot mode after error in flashing
Now phone cant boot
It always stay at fastboot
Device is moto z2 play verizon with ods27.12-42-14(probably) i.e updated to latest security oreo update
Bootloader is locked
I have tried to flash stock official latest oreo ods27.12-42-14 but it returns following error in flashing
Security downgrade remote failure
Click to expand...
Click to collapse
I am also new to this so I suggest you ask for help in the post from where you downloaded the pie rom and if you are desperate to get your phone, there is always one last option, that is unlocking your bootloader/rooting but before that ask for help as I told above. Sorry for the bad English.

Unlocked Bootloader leads to System Integrity being Compromised?

So Moto One Action keeps on surprising every now and then. The latest addition to it is the System Integrity is Compromised message. This is how I end up doing so:
https://photos.app.goo.gl/8Q5xZXTzGWGVMZX48
Unlocked the device's bootloader.
Rooted the device successfully using Magisk patched boot image and Moto One Vision's vbmeta file.
Then I had to unroot my device (for some reason), so flashed the stock firmware using Moto Smart Assistant Tool. But kept the device's bootloader in an unlocked state.
Now I have a stock ROM on my device, unrooted without any modification to the /system partition. The only modification is the unlocked bootloader.
Then I went to System > Advanced > System Updates and then got greeted with the message that I am no longer eligible for software updates. Although not an issue as I could still flash the stock firmware by one way or the other, I am just curious to know whether it is indeed a result of an unlocked bootloader or not. All the users who have unlocked their bootloader kindly let me know in the comments whether they have the same message or not. Thanks in advance
binary**# said:
So Moto One Action keeps on surprising every now and then. The latest addition to it is the System Integrity is Compromised message. This is how I end up doing so:
https://photos.app.goo.gl/8Q5xZXTzGWGVMZX48
Unlocked the device's bootloader.
Rooted the device successfully using Magisk patched boot image and Moto One Vision's vbmeta file.
Then I had to unroot my device (for some reason), so flashed the stock firmware using Moto Smart Assistant Tool. But kept the device's bootloader in an unlocked state.
Now I have a stock ROM on my device, unrooted without any modification to the /system partition. The only modification is the unlocked bootloader.
Then I went to System > Advanced > System Updates and then got greeted with the message that I am no longer eligible for software updates. Although not an issue as I could still flash the stock firmware by one way or the other, I am just curious to know whether it is indeed a result of an unlocked bootloader or not. All the users who have unlocked their bootloader kindly let me know in the comments whether they have the same message or not. Thanks in advance
Click to expand...
Click to collapse
Yeah you need locked bootloader for OTA. Same on One Vision.
Magisk will hide the unlocked status while you're rooted so that you can check for OTA, but I believe it will fail to install during update. Never tyried but that's how it is on Motorola One and One Power.
fastboot flash if you're unlocked and want to update.
Hey, sorry if I am wrong but I highly doubt this claim of yours: "you need a locked bootloader for OTA". True to my knowledge, I don't think any OEM really blocks OTA on an unlocked bootloader device. Until we modify system files, we are safe to get OTA updates. That's what I always knew and every time it stood correct. Isn't it?
binary**# said:
Hey, sorry if I am wrong but I highly doubt this claim of yours: "you need a locked bootloader for OTA". True to my knowledge, I don't think any OEM really blocks OTA on an unlocked bootloader device. Until we modify system files, we are safe to get OTA updates. That's what I always knew and every time it stood correct. Isn't it?
Click to expand...
Click to collapse
I don't know about all oem's but I believe samsung blocks ota if bootloader is unlocked.
I read somewhere in G7 forum that Moto support had told that OTA is disabled on that device if you're on unlocked bootloader, so I guess Moto changed their policy about that too.
tys0n said:
Yeah you need locked bootloader for OTA. Same on One Vision.
Magisk will hide the unlocked status while you're rooted so that you can check for OTA, but I believe it will fail to install during update. Never tyried but that's how it is on Motorola One and One Power.
fastboot flash if you're unlocked and want to update.
Click to expand...
Click to collapse
tys0n said:
I don't know about all oem's but I believe samsung blocks ota if bootloader is unlocked.
I read somewhere in G7 forum that Moto support had told that OTA is disabled on that device if you're on unlocked bootloader, so I guess Moto changed their policy about that too.
Click to expand...
Click to collapse
Not sure about Samsung, but was going through Motorola's official blog, and this is what they have to say:
"Unlocking your bootloader does not affect your eligibility to receive over-the-air (OTA) upgrades from Motorola."
Anyways, thanks for your inputs.....
binary**# said:
Not sure about Samsung, but was going through Motorola's official blog, and this is what they have to say:
"Unlocking your bootloader does not affect your eligibility to receive over-the-air (OTA) upgrades from Motorola."
Anyways, thanks for your inputs.....
Click to expand...
Click to collapse
Oh I see. I don't know then.
You could ask here:
https://forums.lenovo.com/t5/motorola-one-action/bd-p/motorola_one_action_en
They should be able to give a proper answer.
I got a XT2013-4 US - Unlocked boot loader, but the root method doesn't work for the US Firmware (Hear the EU Firmware works for someone in Canada) but I am unable to check for updates being fully stock, unrooted, and only an unlocked bootloader so yes if the OS can read that the bootloader is unlocked then it won't let you check for updates (At least on the US Firmware) but then we aren't Android One though on the XT2013-4
If you are on Stock Firmware, unrooted but your Bootloader is Unlocked, you'll not get any OTA despite the Motorola Support page you've posted (It might be old information, just look the phone they used on the top).
Is it possible to relock it?
ReConfirmed: Official OTA Updates is possible after Unlocked Bootloader.
Just to reiterate the facts (in response to #2 and #8), I guess my assumption was well and truly correct. This is because I did end up receiving an OFFICIAL OTA update from Motorola, a few days back. And at this point, my BOOTLOADER IS STILL UNLOCKED! The first image attached below shows the OTA update notification as well as the proof that my Bootloader is unlocked. The second one provides details about that OTA.
binary**# said:
Just to reiterate the facts (in response to #2 and #8), I guess my assumption was well and truly correct. This is because I did end up receiving an OFFICIAL OTA update from Motorola, a few days back. And at this point, my BOOTLOADER IS STILL UNLOCKED! The first image attached below shows the OTA update notification as well as the proof that my Bootloader is unlocked. The second one provides details about that OTA.
Click to expand...
Click to collapse
Rooted with Magisk? That would explain why OTA would work. It tries to hide the unlock/root status.
tys0n said:
Rooted with Magisk? That would explain why OTA would work. It tries to hide the unlock/root status.
Click to expand...
Click to collapse
No, my device isn't rooted. The only modification is the unlocked bootloader. I did this when I saw enrolled users getting beta Android 10 updates for Moto One Power. Since One Action has released almost a year after Power, I thought the soak test would just be around the corner for our device as well. But here we are with One Power receiving Stable Android 10 update, and there is no news of the same for our device. I have got myself enrolled in the MFN and just keeping my fingers crossed.
binary**# said:
No, my device isn't rooted. The only modification is the unlocked bootloader.
Click to expand...
Click to collapse
Ok, thanks. That's intresting.
tys0n said:
Rooted with Magisk? That would explain why OTA would work. It tries to hide the unlock/root status.
Click to expand...
Click to collapse
One more doubt. I tried the root hide via Magisk for some apps like Google Pay or Pokemon Go and it worked pretty well. But could it trick OEMs as well into thinking the device is unrooted, so that the device may receive OTA updates? I guess probably not, but need some more weight on this opinion.
It's possible to relock the bootloader and get ota functionality back.. just use 'fastboot oem lock' command and then reflash the original firmware..
aditya7286 said:
It's possible to relock the bootloader and get ota functionality back.. just use 'fastboot oem lock' command and then reflash the original firmware..
Click to expand...
Click to collapse
Bootloader Locking/Unlocking has nothing to do while receiving OTAs. As I have mentioned in my other post, I have already received Android 10 OTA on an unlocked bootloader. And as far as the response to my own question goes, it was regarding whether one could hide root from the system as we do for Google Pay and get OTAs. The answer is nopes. I tried hiding root from all the necessary files related to Motorola's system OTA via Magisk but didn't get the update. As soon as I unrooted, BOOM the Android 10 update was right there!
Anyways thanks for your response
Unlocking bootloader on its own does not lead to that message. So I'm guessing it's probably something specific to that ROM, or....something else entirely.
arsradu said:
Unlocking bootloader on its own does not lead to that message. So I'm guessing it's probably something specific to that ROM, or....something else entirely.
Click to expand...
Click to collapse
binary**# said:
Bootloader Locking/Unlocking has nothing to do while receiving OTAs. As I have mentioned in my other post, I have already received Android 10 OTA on an unlocked bootloader. And as far as the response to my own question goes, it was regarding whether one could hide root from the system as we do for Google Pay and get OTAs. The answer is nopes. I tried hiding root from all the necessary files related to Motorola's system OTA via Magisk but didn't get the update. As soon as I unrooted, BOOM the Android 10 update was right there!
Anyways thanks for your response
Click to expand...
Click to collapse
I am getting same thing on my moto g8 plus. just flashed omni and now when i returned the device shows this message.
methuselah said:
I am getting same thing on my moto g8 plus. just flashed omni and now when i returned the device shows this message.
Click to expand...
Click to collapse
You mean "System Integrity Compromised" or something else?
Omni, if we're talking about OmniROM, is a custom, pre-rooted ROM, right? So...maybe that's why.
Interesting though that people with stock ROM, who only unlocked the bootloader (no root) are getting the same message.
Personally, I never rooted this phone and I'm not planning to. Also never seen that message on my phone. However, it was bootloader unlocked and now it's back to locked again.
So... For custom ROMs I can understand why it would show you this. For stock ROM with no root, that doesn't make much sense to me. But maybe I'm missing something.
Sent from my motorola one action using Tapatalk
arsradu said:
You mean "System Integrity Compromised" or something else?
Omni, if we're talking about OmniROM, is a custom, pre-rooted ROM, right? So...maybe that's why.
Interesting though that people with stock ROM, who only unlocked the bootloader (no root) are getting the same message.
Personally, I never rooted this phone and I'm not planning to. Also never seen that message on my phone. However, it was bootloader unlocked and now it's back to locked again.
So... For custom ROMs I can understand why it would show you this. For stock ROM with no root, that doesn't make much sense to me. But maybe I'm missing something.
Sent from my motorola one action using Tapatalk
Click to expand...
Click to collapse
The issue in brief.
Well the thing is i have again flashed back stock that with blankflash file. Before april update i had locked bootloader. But now nothing is happening. As soon as i flash stock ROM(clean stock) and relock the bootloader, the phone just says it is corrupted. But at the same time when i unlock the boot loader it boots.

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