Google Play on Gen 1 Fire TV - Fire TV Q&A, Help & Troubleshooting

I had Google Play on my device when it was on version 3. Now that I'm on the latest version 5 software I went through the tutorial on AFTVnews and all seemed to work. My only problem is when I go to the app it gives "authentication required" error. I can see that it shows my account name in Play Accounts (or whatever it's called as I'm not in front of my machine at the moment), but I know since the version 3 days I have changed my password. So I'm assuming it's hung up. I can't find anywhere to reset it or a workaround. I see where someone asked here with no answer. Could use some help please. Thanks.

Related

[Q] Kindle Fire 2 / Firmware - 10.2.4 (not rooted) / APK downloader

Greetings,
(Today is Monday, 07.01.2013 and this post describes my question about using Kindle Fire 2 with apk-downloader 1.4.0 + Google Chrome 24.)
I want to apologize if this is a well known question, but I could not find anything relevant between the loads of info about Kindle Fire 1 and Kindle Fire HD. The question is: is it possible to use the last version of APK downloader (1.4.0) with Chrome 24 or 23 to download apks from Google Play for Kindle Fire 2.
I tried to follow the steps, described on the author's page but ultimately I failed. Here's what I did.
1. I did clear install of Windows XP in Virtual PC (in case the software turned to be malware)
2. I installed the last version of Chrome (24.xxx).
3. ...downloaded apk-downloader 1.4.0 and dragged it onto the extensions page of chrome, which initiated installation of the extension. Went ok.
4. ...ensured that one of my two ancient Google accounts (from the time before phone registrations and etc...) is accessible with the proper username and password (no google wallet of whatsoever personal information in it).
5. Downloaded Redphx's Device ID application via friend's phone - and installed it on kindle with Easy Installer (found on amazon appstore).
This was the first glitch - the device id application failed to show any device id. So I went on to 6
6. I found AIDE on Amazon Appstore and wrote a small application to retrieve the value of Secure.ANDROID_ID. I did that, because I read in some post that TelephonyManager.getDeviceId(); returns null on tablets that do not have cellular connectivity.
7. Entered the account info and the AndroidID into the plugin and went on Google Play. Whenever I'm on an app download page, the plugin icon appears, but also in the webpage under the application name I get "You don't have any devices." Clicking the plugin button in urlbar fails with error 400 "Bad request"
I guess, that either the android_id is not what google wants or the whole thing with apk downloader is a scam. Do You have any ideas? Some clever algorithm to generate fake device ids maybe? My friend's phone (Samsung Galaxy II) seems to download apks that mostly work when installed on my kindle. But I hate to be obtrusive enough to ask for his device id.
Here is a secondary question. Everybody seems to hide their device_id. If someone has Your device_id can he do something nasty?
.
Your question can best be addressed in the proper forum http://forum.xda-developers.com/forumdisplay.php?f=1789 .

Help! Google play error 495 curse

Hey guys just fot this tablet Monday, unrooted fresh out the box, it will download apps for a bit them get hung up and stop downloading and eventually show this error. Ive googled it and tried all the tricks that include clearing data im gp app/gp services/ framework. Unlinked my google account, rebooted etc.
2 strange things i noticed.
- my htc m8 on the same nerwork has never had these issues
-I haven't had this happen at my work network
I returned my tab S from Monday, now the new one does it too. I have a brand new Asus RT-AC68U beast of a wifi router. It briefly downloaded some apps once i took down the firewall, then errored out again...
I dunno what else to do i want to keep this tablet I hope someone can help.
Thanks in advance!
perhaps this workaround can help you:
on your pc you can install the chrome browser extension APK Downloader , then when you go to play store, you have an extra button download apk next to the app (all on pc in chrome browser) , once you downloaded the apk you can copy it to the tablet and install it.
Make sure that once you have copied the apk to your device you have enabled "unknown sources" in the settings or else it won't allow you to manually install an apk.
Whenever I have encountered an issue like this in the past I have Odin flashed the device to the latest stock firmware and then during the set up process, made sure that every minute detail entered is correct (or bypass google account installation and wifi connection and install them after the device start up).
Hmm thanks for the suggestions guys. Come to find out my m8 has this issue now so it must be router related somehow...
I too took down firewall of router, saved new settings, rebooted router, turned router off for 5 mins, turned it back on. Restarted lg g3 and then it worked for me. No more Error 495!

Need Help Returning Rooted Box to Stock, Now stuck at Registration Screen

Hey guys, I am needing some help. I have a First Gen FireTv box that was rooted previously and is now stuck on the registration screen when you first start up the box.
Here's what I did to get to this place. The box was rooted with CWM recovery installed. I followed this guide and made it back to the registration screen. When I tried to log back into the firetv box I kept getting "The information does not match an Amazon account. If Sign in Approval is enabled, please follow the instructions on your phone." The problem is, that I don't have Sign in Approval enabled (that I know of) and I never received any type of message on my phone... During my sign in attempt, I also kept getting the Critically Low on Storage popup.
After trying to sign in, I tried to connect to the box using ADB again, and it actually worked. That told me that something wasn't quite right with the downgrade process so I re-installed CWM and ran through the guide again and then went in and did a wipe of all user data thinking it would clear up the storage issue. I am pretty sure the storage issue is cleared up, but unfortunately, I now cannot log into my firetv to check the firmware version or enable ADB. Is there anything I can do to fix this issue? Please help before I screw things up even more with this box (if that's even possible)
silverphoenix98 said:
Hey guys, I am needing some help. I have a First Gen FireTv box that was rooted previously and is now stuck on the registration screen when you first start up the box.
Here's what I did to get to this place. The box was rooted with CWM recovery installed. I followed this guide and made it back to the registration screen. When I tried to log back into the firetv box I kept getting "The information does not match an Amazon account. If Sign in Approval is enabled, please follow the instructions on your phone." The problem is, that I don't have Sign in Approval enabled (that I know of) and I never received any type of message on my phone... During my sign in attempt, I also kept getting the Critically Low on Storage popup.
After trying to sign in, I tried to connect to the box using ADB again, and it actually worked. That told me that something wasn't quite right with the downgrade process so I re-installed CWM and ran through the guide again and then went in and did a wipe of all user data thinking it would clear up the storage issue. I am pretty sure the storage issue is cleared up, but unfortunately, I now cannot log into my firetv to check the firmware version or enable ADB. Is there anything I can do to fix this issue? Please help before I screw things up even more with this box (if that's even possible)
Click to expand...
Click to collapse
Use any browser on your PC/Mac to recoup (using the email you used to create it) or create a new Amazon account. Then log in.
You should still look into moving into PreRooted FireOS 5. The low storage will be back quickly. That bug was never fix on FireOS 3. The only true fix is updating to FireOS 5.

Reset ZenFone 2. Now asking to verify the account but getting "disallowed_useragent"

Reset ZenFone 2. Now asking to verify the account but getting "disallowed_useragent"
I was having touch-screen issues so I reset my phone. When I boot now I get prompted for language, wi-fi, etc. Next screen says:
Verify your account
This device was reset. To continue, sign in with a Google Account that was previously synced on this device.
Click to expand...
Click to collapse
The problem is that there's no place to enter any information, just a button "Verify account". When I press the button I get a Google error:
403. That's an error.
Error: disallowed_useragent
Google can't sign you in safely inside this app. You can use Google sign-in by visiting this app's website in a browser like Safari or Chrome.
Click to expand...
Click to collapse
...but I don't know the app and I can't do anything else on the phone. Can anyone provide an answer on how to fix it?
UPDATE:
So the OS version was really old. I went through a series of updates by side-loading the ROMs from the ASUS support site. After 3 or 4 upgrades I had a completely different experience and it let me verify my account. All seems well for now.
Just a couple of notes in case someone else has issues:
- Using Fedora (linux) desktop I needed to use "sudo ./adb devices" to be able to start the server and perform the side-load. Without "sudo" I was receiving an error about permissions.
- I performed the upgrades starting with the kernel version that was already on the phone and then upgraded to the next release each time after booting to each upgrade. I did this because I received an error on one upgrade saying I couldn't go there directly.
Peace.
I have the exact same issue with a phone that I'm trying to setup for my kid. Where did you get your firmwares for this phone?
Start by going here: https://icr-am.asus.com/webchat/icr...634.649586617.1546133606-337662955.1546133606
Then select "Download Center" from the chat window pane. Select your specific phone model. Select BIOS & FIRMWARE. Be sure to select the correct version for your phone (WW, CN, JP, etc.)
Good luck!

Philips 40PUK6400/12 - Unable to sign into Google Account

Hi XDA-Developers,
my brother gave me his Philips 40PUK6400/12 to replace my old bedroom tv.
It's an older modell from around 2015 that runs Android 5.1.1.
After factory resetting the tv I am unable to sign in with my Google account. I always receive an error stating my username/password combination is incorrect. This happens during initial setup as well as when I try to open the play store. So far I have tried to to multiple factory resets and to use the wipe tool for Philips Android TVs. After entering my credentials I even get an email informing me that a new device has signed into my account, but the TV doesn't seem to log in.
My brother has also removed the TV from his Google account but this also didn't help.
Any ideas how I might be able to sign into my account?
Edit:
I was able to solve this. It is related to the stock Google Play Services on the TV being too old after a factory reset. In case anyone else has issues with signing into their account on an older Android TV, here is how to solve this:
1. Enable developer options and enable debugging
2. Allow unknown apps in security settings
3. Download the latest Android TV Google Play services apk here: https://www.apkmirror.com/apk/google-inc/google-play-services-android-tv/
4. Connect to your tv: adb connect x.x.x.x (put in your tv's IP adress which you can find in the network settings) - you will receive a notification on your tv which you'll have to accept.
5. Use ADB to sideload the play services apk to your TV: adb sideload -r C:\path\to\your\file.apk
Now you should be able to sign into your account again. You might get a force close of the Play Store on the first start but everything should work on the second attempt.
Hi,
good finding... I think, the old play services do have problems, when 2FA is disabled...
[email protected]
Bl4ckX said:
Hi XDA-Developers,
my brother gave me his Philips 40PUK6400/12 to replace my old bedroom tv.
It's an older modell from around 2015 that runs Android 5.1.1.
After factory resetting the tv I am unable to sign in with my Google account. I always receive an error stating my username/password combination is incorrect. This happens during initial setup as well as when I try to open the play store. So far I have tried to to multiple factory resets and to use the wipe tool for Philips Android TVs. After entering my credentials I even get an email informing me that a new device has signed into my account, but the TV doesn't seem to log in.
My brother has also removed the TV from his Google account but this also didn't help.
Any ideas how I might be able to sign into my account?
Edit:
I was able to solve this. It is related to the stock Google Play Services on the TV being too old after a factory reset. In case anyone else has issues with signing into their account on an older Android TV, here is how to solve this:
1. Enable developer options and enable debugging
2. Allow unknown apps in security settings
3. Download the latest Android TV Google Play services apk here:
4. Connect to your tv: adb connect x.x.x.x (put in your tv's IP adress which you can find in the network settings) - you will receive a notification on your tv which you'll have to accept.
5. Use ADB to sideload the play services apk to your TV: adb sideload -r C:\path\to\your\file.apk
Now you should be able to sign into your account again. You might get a force close of the Play Store on the first start but everything should work on the second attempt.
Click to expand...
Click to collapse
I have to thank you a lot @Bl4ckX !
I had the same problem for a few days and I'm not familiar with adb so I didn't try your way but it worked perfectly on my model 50puh6400/88
I just adapted it a bit since sideload wasn't available (I'm not sure why)
I choosed the command
Code:
adb install xxxxxxx.apk
to install some file explorer and then I managed to install the last Google service using my usb key.
I hope my alternative method can help some and I thank you again a lot for this inspiration !
Hi,
you both do not activated 2-Factor-Authentication in your Google Account, right?
https://tpvcrmplus.force.com/Philip...account-on-a-Philips-TV-Android-L?language=en
[email protected]
@Toengel
Indeed it wasn't activated on my account and I wasn't aware of this method.
I'll try it if I'm stuck again someday.
Thanks
Toengel said:
Hi,
good finding... I think, the old play services do have problems, when 2FA is disabled...
[email protected]
Click to expand...
Click to collapse
Thank you so much.
I have enabled 2FA and finally I can log in on my account using old Philips TV PUS7150/12
I was trying to fix this in the last 3 days, after I did factory reset.
Thank you, one more time.
Bl4ckX said:
Hi XDA-Developers,
my brother gave me his Philips 40PUK6400/12 to replace my old bedroom tv.
It's an older modell from around 2015 that runs Android 5.1.1.
After factory resetting the tv I am unable to sign in with my Google account. I always receive an error stating my username/password combination is incorrect. This happens during initial setup as well as when I try to open the play store. So far I have tried to to multiple factory resets and to use the wipe tool for Philips Android TVs. After entering my credentials I even get an email informing me that a new device has signed into my account, but the TV doesn't seem to log in.
My brother has also removed the TV from his Google account but this also didn't help.
Any ideas how I might be able to sign into my account?
Edit:
I was able to solve this. It is related to the stock Google Play Services on the TV being too old after a factory reset. In case anyone else has issues with signing into their account on an older Android TV, here is how to solve this:
1. Enable developer options and enable debugging
2. Allow unknown apps in security settings
3. Download the latest Android TV Google Play services apk here: https://www.apkmirror.com/apk/google-inc/google-play-services-android-tv/
4. Connect to your tv: adb connect x.x.x.x (put in your tv's IP adress which you can find in the network settings) - you will receive a notification on your tv which you'll have to accept.
5. Use ADB to sideload the play services apk to your TV: adb sideload -r C:\path\to\your\file.apk
Now you should be able to sign into your account again. You might get a force close of the Play Store on the first start but everything should work on the second attempt.
Click to expand...
Click to collapse
Any walkthrou on this... Trying to follow but I totally have no idea where I can find the developer options and enable debugging.
Hi,
you need to press OK 7x on the build number in the INFO menu.
[email protected]
Hi, i did the first 4 points of this guide..but i can't install the apk! First question: the apk must be on my pc or in my smart tv?
Second question (the apk is on my pc): is correct this command "adb sideload -rC:\Desktop\GooglePlayService.apk" (i renamed the apk downloaded below in GooglePlayService)? It appears this message
Hi,
you missed a blank after -r
-r C:\
[email protected]
if I use -r*space*C.\path file, promt doesn't recognize the command.
If I don't use -r, now it appear this (I'm trying to install alternatively es-file-explorer but the message is the same)
Hi, I hope somebody can offer some advice. I have a similar problem to the OP. My TV is a 48PFT5500 with Android 5.1.1, last updated on 13 July 2018 which is the last version avilable from Philips. But now I can no longer log into Google Play Store. When I enter my username and password, it says my username or password is not correct. I have tried many times. I can log into my Google account without problems from other devices, so I know I am using the correct credentials.
After reading this thread, I guess I need to update the Play Services app. But obviously I cannot do this directly from the Play Store because I cannot log into it from the TV. Also, I cannot find any type of File Manager app on the TV, so I cannot even install the Play Store app from a USB drive, nor can I install a File Manager app.
Also I tried switching on two-step verification on my Google account, but this made no difference.
I tried clearing the Play Services app cache on the TV, but it did not help.
I switched on the Developer options and allowed unknown sources and USB debugging, then I tried to connect with adb over wifi. But it doesn't work, adb says "No connection could be made because the target machine actively refused it". No message is displayed on the TV to accept the incoming connection.
Maybe there is another way to connect the pc to the TV with a USB cable ... maybe with a type-A to type-A (male to male)? Would that cause a problem due to both devices trying to output 5V over the cable? (Also I don't have such a cable at present.)
Please, any useful suggestions would be much appreciated.
on every reboot(tv) I had to toggle usb debugging off and then on again for adb connect to work, perhaps you can try that. but I had slightly different error, just saying unable to connect.
android_slave said:
Hi, I hope somebody can offer some advice. I have a similar problem to the OP. My TV is a 48PFT5500 with Android 5.1.1, last updated on 13 July 2018 which is the last version avilable from Philips. But now I can no longer log into Google Play Store. When I enter my username and password, it says my username or password is not correct. I have tried many times. I can log into my Google account without problems from other devices, so I know I am using the correct credentials.
After reading this thread, I guess I need to update the Play Services app. But obviously I cannot do this directly from the Play Store because I cannot log into it from the TV. Also, I cannot find any type of File Manager app on the TV, so I cannot even install the Play Store app from a USB drive, nor can I install a File Manager app.
Also I tried switching on two-step verification on my Google account, but this made no difference.
I tried clearing the Play Services app cache on the TV, but it did not help.
I switched on the Developer options and allowed unknown sources and USB debugging, then I tried to connect with adb over wifi. But it doesn't work, adb says "No connection could be made because the target machine actively refused it". No message is displayed on the TV to accept the incoming connection.
Maybe there is another way to connect the pc to the TV with a USB cable ... maybe with a type-A to type-A (male to male)? Would that cause a problem due to both devices trying to output 5V over the cable? (Also I don't have such a cable at present.)
Please, any useful suggestions would be much appreciated.
Click to expand...
Click to collapse
Hi man, i have the same TV and had the same problem. To fix this you have to unplug the TV and try 1 or two times. I did everything by Wi-Fi, after reading your post i purchased the USB cable but was not necessary.
I did this way:
1 opened cmd or powershell runned as administrator
2 runned adb connect xxxxx (IP address of TV)
3 accepted on the TV pop-up the connection
4 downloaded google service apk from apk mirror
5 used adb install -r xxxxx (location googleservic.apk dowloaded)
It worked! I tried in first attempt sideload -r but didn't worked. You have to use the command "install -r" to reinstall google service.
hi guys, i have a 55put6400 with the same problem, which version of the play services should i download, v7 or v8?
I did not understand how to use the adb install-r command, where do I find the apk file downloaded in the pc?
thank you
Hi,
you can also try:
- reinstall TV
- short install TV with network connection
- wait 1-2 hours (TV is on) and do not press any key
- TV should download the latest Google services in the background
[email protected]
unfortunately the tv has been turned on much more than an hour and does not update the play services, i will update it manually shortly
edit thanks for the explanation, I updated the services and everything works.
Toengel said:
zdravo
dobar nalaz... mislim da stari play servisi imaju problem kada je 2FA onemogućen..
Click to expand...
Click to collapse
Toengel said:
zdravo
dobar nalaz... mislim da stari play servisi imaju problema kada je 2FA onemogućen...
[email protected]
Click to expand...
Click to collapse
šta je 2FA i kako da ga omogućim jer na PHILIPS tv imam ovaj problem sa prijavom na nalog?
HI,
2FA = 2 factor authentication - you need to set this up in your Google Account.
Turn on 2-Step Verification - Computer - Google Account Help
With 2-Step Verification, also called two-factor authentication, you can add an extra layer of security to your account in case your password is stolen. After you set up 2-Step Verification, you can s
support.google.com
[email protected]
2 step verification is on but I still can't login to PHILIPS android tv showing email error and google account password

Categories

Resources