Q: Single fire speaker when using on-call speakerphone - Low volume - Google Pixel 2 XL Questions & Answers

Hey all,
I was wondering if anyone else has experienced this issue. When I'm on a call with the 2 XL, only the bottom speaker fires, and it's pretty low when compared to my original XL. I have to max out the volume and still listen carefully for it to be of use. If anyone here has a 2 XL and an original pixel, could you test this too and report back? Thanks!
P.S. The speakers sound great when using it for music, games, etc.

Bump.... I posted the similar issue on the Google forums without response.
I do a lot of conference calls daily and was excited that the device uses 2 front firing speakers. Was really looking forward to that for conference calls. Come to find out that the phone only uses the bottom speaker for speakerphone. Doesnt really make sense to me since anything else--youtube, google music, etc. takes advantage of both speakers.
Hoping Google will listen to this and turn both speakers on for Speakerphone!!
Eric

iceman4357 said:
Bump.... I posted the similar issue on the Google forums without response.
I do a lot of conference calls daily and was excited that the device uses 2 front firing speakers. Was really looking forward to that for conference calls. Come to find out that the phone only uses the bottom speaker for speakerphone. Doesnt really make sense to me since anything else--youtube, google music, etc. takes advantage of both speakers.
Hoping Google will listen to this and turn both speakers on for Speakerphone!!
Eric
Click to expand...
Click to collapse
I'm sure there will be an audio mod that gets developed that enables this feature in the future

iceman4357 said:
Bump.... I posted the similar issue on the Google forums without response.
I do a lot of conference calls daily and was excited that the device uses 2 front firing speakers. Was really looking forward to that for conference calls. Come to find out that the phone only uses the bottom speaker for speakerphone. Doesnt really make sense to me since anything else--youtube, google music, etc. takes advantage of both speakers.
Hoping Google will listen to this and turn both speakers on for Speakerphone!!
Eric
Click to expand...
Click to collapse
This is done because of proximity to the top microphone for feedback prevention. Unlike just listening, conference calls require a microphone.
Sent from my Pixel 2 XL using Tapatalk

obsanity said:
This is done because of proximity to the top microphone for feedback prevention. Unlike just listening, conference calls require a microphone.
Click to expand...
Click to collapse
This

obsanity said:
This is done because of proximity to the top microphone for feedback prevention. Unlike just listening, conference calls require a microphone.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
So new to this topic aka 'issue' but I just realized this also that the top speaker was not firing when I am on speaker phone.
Just to confirm -this is an intended feature - true?
Both speakers to fire when playing music or videos out loud - true?

perveeus said:
So new to this topic aka 'issue' but I just realized this also that the top speaker was not firing when I am on speaker phone.
Just to confirm -this is an intended feature - true?
Both speakers to fire when playing music or videos out loud - true?
Click to expand...
Click to collapse
When playing video or listening to music there is no need for a microphone to be active. When you're in a conference call, the other person has to some how hear you and the phone app turns on your microphone. Because this microphone is so close to one of the speakers, it must be turned off so that sounds coming from it do not feed back to the microphone.
Sent from my Pixel 2 XL using Tapatalk

Its intended.
If the top speaker was to fire up as well,
The other party wont be able to hear you properly, since the sound from speaker itself will interfere too much for the mic next to it
Same situation will happen if you do video call. The phone will use top mic instead of bottom, since it assumed to receive your voice better that way

obsanity said:
When playing video or listening to music there is no need for a microphone to be active. When you're in a conference call, the other person has to some how hear you and the phone app turns on your microphone. Because this microphone is so close to one of the speakers, it must be turned off so that sounds coming from it do not feed back to the microphone.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Wouldn't it make more sense for the top speaker to fire when in a speakerphone call then since the bottom speaker is so close to the microphone???

idkwhothatis123 said:
I'm sure there will be an audio mod that gets developed that enables this feature in the future
Click to expand...
Click to collapse
We've been asking for that for months

pilotgav said:
We've been asking for that for months
Click to expand...
Click to collapse
And there are mods backed into certain ROMs at this point. Problem is audio feedback and call distortion. It's not a fully functional mod at this point. Causes more harm than good.

idkwhothatis123 said:
And there are mods backed into certain ROMs at this point. Problem is audio feedback and call distortion. It's not a fully functional mod at this point. Causes more harm than good.
Click to expand...
Click to collapse
I'm not saying you're wrong, I'm just a little confused how this happen.
I am thinking, if you hold the phone up to your ear, the mic is located at the bottom, not top.
And if there is a mic at the top, during speaker call we should be able to turn that off.
What says you on this theory?

Related

How can I force speakerphone for every call?

Good morning,
Unfortunately my HTC TouchPro 2 is still on the fritz... the microphone seems to be completely fried.
To listen to anyone; I have to put it on speakerphone. (they can hear me fine via regular mic)
So my question to you is, until I can get myself a new phone, is there a way to force speakerphone for all incoming and outgoing calls?
Thanks for all suggestions,
Alec Taylor
PS: Also extremely interested in suggestions for fixing my phones' regular speaker, so I can listen without speakerphone :]
AlecTaylor said:
Good morning,
Unfortunately my HTC TouchPro 2 is still on the fritz... the microphone seems to be completely fried.
To listen to anyone; I have to put it on speakerphone. (they can hear me fine via regular mic)
So my question to you is, until I can get myself a new phone, is there a way to force speakerphone for all incoming and outgoing calls?
Thanks for all suggestions,
Alec Taylor
PS: Also extremely interested in suggestions for fixing my phones' regular speaker, so I can listen without speakerphone :]
Click to expand...
Click to collapse
Look up the application auto loudspeaker for WM. It automatically switches to loudspeaker when you pull the phone away from your ear.
cajunflavoredbob said:
Look up the application auto loudspeaker for WM. It automatically switches to loudspeaker when you pull the phone away from your ear.
Click to expand...
Click to collapse
Just tested this app and it works great Thanks for the information!

Poor call quality / distortion / noise , anyone else?

LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
BlueC78 said:
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
Click to expand...
Click to collapse
im on ee and its clear so think its the phone take it back if i was you
jaythenut said:
im on ee and its clear so think its the phone take it back if i was you
Click to expand...
Click to collapse
Thanks that is useful. I wondered if it was an EE issue as I had problems with their hd voice codec on a different android handset. But I have just done a lot of testing and it definitely is only when on the normal internal speaker, which really makes me think it is a hardware fault.
Will phone CPW and get it swapped.
Uh, how to unroot?
I'm on 3 and the call quality is excellent, I can now use the phone in places where I couldn't with my s3
BlueC78 said:
Uh, how to unroot?
Click to expand...
Click to collapse
Don't worry about it there not going to know about if it's rooted just uninstall supersu or superuser which ever you have
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
Dubhar said:
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
Click to expand...
Click to collapse
Hmmmm. I tested again today and the noise is all gone: calls are crystal clear. I really don't understand what is going on, or whether it is software or hardware related.
I suppose it is best to swap it out before I have had it for too long, just in case?
BlueC78 said:
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
Click to expand...
Click to collapse
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
mpt123 said:
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
Click to expand...
Click to collapse
Useful, thanks.
I have the same issue but only on GSM calls. Weirdly whe. I use Skype the calls are crystal clear which therefore eliminates hardware issue unless it's the GSM attend interfering with the earpiece.
Any ideas what I should do?
Dubhar said:
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
Click to expand...
Click to collapse
How do you adjust the voice codec?
inzimam said:
How do you adjust the voice codec?
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Click to collapse
I don't think you can. The operator will alter it according to signal conditions AFAIK.
Just to complete this thread: I have swapped the phone at CPW under their 28 day guarantee and so far the new handset doesn't exhibit this problem. Will update in a few days time.
inzimam said:
How do you adjust the voice codec?
Click to expand...
Click to collapse
You dont. Its automatically selected by the network/phone. Mine seams to start off with clear sound then quickly drops to a lower quality and never recovers for that call.
inzimam said:
I have the same issue but only on GSM calls. Weirdly whe. I use Skype the calls are crystal clear which therefore eliminates hardware issue unless it's the GSM attend interfering with the earpiece.
Any ideas what I should do?
Click to expand...
Click to collapse
I had the same issue in Slovenia, I changed phone for new one, but the problem is still here. I find out that I hear that noise only when phone is on 2G/GSM.When I switch to 3G/WCDMA only the sound is perfect, also when I use Skype. Did you try to switch on 3G/WCDMA only?
Yeh I tried switching but same issue. I exchange thr phone, no problem with the new one
Hi all, I have a similar problem but the other way around, people that I call hear a lot of static, but ONLY if I am powering the phone. If I connect the phone to a USB port of my PC there is static too, but less. BTW I call using a wired headset.
Other problem, the LG stock headset muffles my voice and people can't hear me well, I had to use a Samsung headset.
Last problem, when I make calls without headset I hear in the phone the sound that you get when placing a phone next to a speaker...
Does anybody have similar problems?
Needless to say I am very disappointed.
BTW, no audio hissing when playing music via Spotify
manaxda said:
Hi all, I have a similar problem but the other way around, people that I call hear a lot of static, but ONLY if I am powering the phone. If I connect the phone to a USB port of my PC there is static too, but less. BTW I call using a wired headset.
Other problem, the LG stock headset muffles my voice and people can't hear me well, I had to use a Samsung headset.
Last problem, when I make calls without headset I hear in the phone the sound that you get when placing a phone next to a speaker...
Does anybody have similar problems?
Needless to say I am very disappointed.
BTW, no audio hissing when playing music via Spotify
Click to expand...
Click to collapse
I have the exact same problem. Have you found a way to solve this? The problem only occurs when I use a wired headset and plug in my charger. No charger plugged in, no noise as per the person on the other end of the call.
kentii, I bought a wireless charger to charge my phone, in which case the problem doesn't appear. I also bought a bluetooth dongle for my desktop to replace the USB connection. I spend a lot of time on the phone and like using a wired headset. I use MyPhoneExplorer to dial from my PC

Pixel 2 XL Speakerphone while in a phone call

Has anyone else noticed that while you're on a phone call. If you place the caller on speakerphone... The callers voice sounds at what you might expect to be 30%-50% of the volume (even after raising speakerphone volume to 100%), the callers voice volume on speakerphone just doesn't sound loud at all, not even at 100% volume.
Is there a fix for this?
Is Google aware?
If anyone can share their thoughts about this, please do.
Had this exact same thought. Haven't yet tested on the November update.
slickromeo said:
Has anyone else noticed that while you're on a phone call. If you place the caller on speakerphone... The callers voice sounds at what you might expect to be 30%-50% of the volume (even after raising speakerphone volume to 100%), the callers voice volume on speakerphone just doesn't sound loud at all, not even at 100% volume.
Is there a fix for this?
Is Google aware?
If anyone can share their thoughts about this, please do.
Click to expand...
Click to collapse
atan420 said:
Had this exact same thought. Haven't yet tested on the November update.
Click to expand...
Click to collapse
It's the same on Nov. I rooted and installed Viper. Enabled xLoud on Phone Speaker and it's better. Can't understand why Google didn't enable both speakers for phone calls, like they did for media.
It's probably because only the bottom speaker is firing so it's literally half the volume you would expect.
Sent from my Pixel 2 XL using Tapatalk
I have the same problem with volume on speaker phone calls. I don't like the idea of a new driver (Viper) that requires root.
Are there any other solutions?
Bump for an issue I've noticed now that i use the speakerphone

Notification sounds only coming from one speaker

Title says it all really. For example when i download a notification sound from the Zedge app and previewing it in there, the sound plays on both speakers (earpiece and bottom firing) but when a new SMS or E-mail comes in, that sound is only played through the bottom firing speaker. Anybody else experiencing this? It damn annoying because it's not as loud and I am more likely to miss that notification. Hopefully Google is aware and will fix it.
This was shared on the 3a forum. It seems the Pixel 3/2 have complaints on this topic with only bottom speaker working on calls. Could be on notifications, also?
ritchea said:
This was shared on the 3a forum. It seems the Pixel 3/2 have complaints on this topic with only bottom speaker working on calls. Could be on notifications, also?
Click to expand...
Click to collapse
No. Phone calls are fine. As a matter of fact, they sound fantastic. Probably because VoLTE with this phone works on my carrier. My issue is notifications. The sound when a new SMS, E-mail (via GMail) or Facebook messenger, among others. only comes through the bottom speaker instead than both. Thus they are not as loud as they should be. I am not having the issue in the forum you pointed me to. thanks for trying to help either way =)
Thanks for reporting back. I'll definitely be watching for this but glad to "hear" the call volume is good although I'm probably not going to have HD calling even though my AT&T PP account shows VoLTE is provisioned. Maybe I can test it out when the 3a comes by calling our iPhone SE as no one I call has VoLTE. Can you tell if call volume coming out of the bottom speaker only or both speakers?

Sound problems

I just recieved a xl 3 and the speakers/volume is absolutely horrible. I have searched bit for what ever reason I cannot find any fix to the problem. Is the volume being to quiet, even on speaker normal for the phone and is there a fix?
Thanks for any help.
Not sure exactly what issue you are having as your description is a little vague, but there is an ongoing issue with sound.
https://support.google.com/pixelphone/thread/3551881
Sound
When talking on the phone using the ear speaker it is very hard to hear conversations. Also when on speaker phone it sounds like a a normal sounding ear speaker. If I play music I can only hear the music of I hold the phone right in front of me. About 1.5 feet from my face. Just wondering if this is normal? I also get a buzzing when I record video during playback.
alquistador said:
When talking on the phone using the ear speaker it is very hard to hear conversations. Also when on speaker phone it sounds like a a normal sounding ear speaker. If I play music I can only hear the music of I hold the phone right in front of me. About 1.5 feet from my face. Just wondering if this is normal? I also get a buzzing when I record video during playback.
Click to expand...
Click to collapse
Not normal at all. Factory reset it. If that does not fix it, send it back.

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