Phone shutdown and won't restart - Google Pixel XL Questions & Answers

My gf opened Amazon the other night and the phone just turned off and won't reboot at all. It was around 80% charge when this happened. Plug it in and no battery charging indication. Tried booting the bootloader to no avail as well.
Anyone else have this happen? And, were you able to get the phone started again?
I'd like to wipe the phone before sending it back.
Tia

Yes. Mine did twice. After some hours, it would randomly turn on to the bootloader unlocked screen, followed by the white Google screen then back to black.
The first time this happened, it was the third day that it booted by itself.
Second time it booted the next morning.
No connection to windows USB at all, or any flash drives, etc.
I suspect a broken USB port, and/or charging board.
I have a new board/port assembly that was delivered this morning. I hope to swap it out tomorrow at some point.
I'll update when it's back together.

I attached two pictures, showing the mount options that returned a couple of days ago.
Only problem is there is no device attached, and when I do attach to PC or flash drive, it won't mount anyway.

No dice. Got it back together, and same problem.
So now this is happening.

rwj5279955 said:
No dice. Got it back together, and same problem.
So now this is happening.
Click to expand...
Click to collapse
With those disassembly/reassembly skills, I wish you were my down the street neighbor.....

I would've just sent it back to Google and got a new one

aceallan said:
I would've just sent it back to Google and got a new one
Click to expand...
Click to collapse
I got it from Verizon. Unlocked bootloader voids the warranty.

rwj5279955 said:
I got it from Verizon. Unlocked bootloader voids the warranty.
Click to expand...
Click to collapse
if it doesn't boot at all, can they tell?

y2grae said:
if it doesn't boot at all, can they tell?
Click to expand...
Click to collapse
I don't know about that, but it does boot.
Really strange. After hours of nothing, it boots to the warning screen, then to the Google animation, then nothing.
After a few hours to a day or so of that, it simply turns on. Data intact and all

Related

Kindle Fire Dead

Turned my Kindle fire off today, and went back a few hours later to turn it back on and it would not do anything, Wont power on, I have charged it for several hours using multiple chargers. Also tried to boot off the fast boot cable. Im assuming im going to have to send it back fore warranty. Whats my worse case Scenario here since it was rooted and had a custom rom installed. any chances of amazon detecting that. If I cant get it to boot back up will they be able to?
Same thing happened to me. Custom rom and rooted. I returned mine and received a new one without a problem. Imho I don't even think they bothered to check the one I returned.
EDIT......Mine was less than two weeks old and I think that is why I received a new one. I don't know if they fix the ones that run past the return policy period.
Sent from my SAMSUNG-SGH-I727 using xda premium
MisterSir69 said:
Turned my Kindle fire off today, and went back a few hours later to turn it back on and it would not do anything, Wont power on, I have charged it for several hours using multiple chargers. Also tried to boot off the fast boot cable. Im assuming im going to have to send it back fore warranty. Whats my worse case Scenario here since it was rooted and had a custom rom installed. any chances of amazon detecting that. If I cant get it to boot back up will they be able to?
Click to expand...
Click to collapse
have you got a fastboot cable?
persano said:
have you got a fastboot cable?
Click to expand...
Click to collapse
Yes tried the fast boot cable did no good.
I contacted Amazon they walked me through doing a hard reset, afterwards it booted up fine right into my custom Rom. Anyone else has this issue, They just had me hold down the power button for 20 Seconds let go then power it on.
MisterSir69 said:
Yes tried the fast boot cable did no good.
I contacted Amazon they walked me through doing a hard reset, afterwards it booted up fine right into my custom Rom. Anyone else has this issue, They just had me hold down the power button for 20 Seconds let go then power it on.
Click to expand...
Click to collapse
you didnt make a full wipe before installing this rom i think, thats why it booted after making this
MisterSir69 said:
Yes tried the fast boot cable did no good.
I contacted Amazon they walked me through doing a hard reset, afterwards it booted up fine right into my custom Rom. Anyone else has this issue, They just had me hold down the power button for 20 Seconds let go then power it on.
Click to expand...
Click to collapse
That works on EVERY android device BTW..
Sent from my Amazon Kindle Fire2 using Tapatalk 2
Had the same problem today on the Stock JB rom by hashcode. Its been 4 days since I flashed over. Turned on fine this morning, then 20min later... blank screen. When I pluged in stock USB the green charging light was on, but still no screen, I then performed the 20sec hard reset, its been working since.

[Q] My SG3 won't charge now

Got a new rom yesterday. Was working fine, phone was charging fine. Today After using the phone for about 10 hours it just died. I didn't do anything new such as download any new apks or flash any thing. But it just died. When I hold power it can go to the samsung screen and just die, when I hold power vol down and home it goes to the download screen for like 5 sec and dies, when I go to cwm it dies in a short time as well.
Now I have it wall charging and I'm getting no LED light, so I'm worried!!!
Any recommendations?
ihugyou said:
Got a new rom yesterday. Was working fine, phone was charging fine. Today After using the phone for about 10 hours it just died. I didn't do anything new such as download any new apks or flash any thing. But it just died. When I hold power it can go to the samsung screen and just die, when I hold power vol down and home it goes to the download screen for like 5 sec and dies, when I go to cwm it dies in a short time as well.
Now I have it wall charging and I'm getting no LED light, so I'm worried!!!
Any recommendations?
Click to expand...
Click to collapse
Depending on what rom. Some don't play well with the led. Also you have to make sure it's checked in the settings.
Have you tried turning it on while it's charging?
Sent from a planet far far away.
Speedin07si said:
Depending on what rom. Some don't play well with the led. Also you have to make sure it's checked in the settings.
Have you tried turning it on while it's charging?
Sent from a planet far far away.
Click to expand...
Click to collapse
Some times it turns on while charging, but will just turn back off.
I'm using This Rom
Edit* the led normally turns on while charging...im not that much of a newb, i'm just thinking I might have bricked my phone.. It's strange that it happened a whole day after I flashed the rom though..
ihugyou said:
Some times it turns on while charging, but will just turn back off.
I'm using This Rom
Edit* the led normally turns on while charging...im not that much of a newb, i'm just thinking I might have bricked my phone.. It's strange that it happened a whole day after I flashed the rom though..
Click to expand...
Click to collapse
If it's turning on its not bricked at all. It's a charging issue, take the back cover off make sure the battery is making good contact with its connection points. Close it back up and plug it in and let it charge for 30 tp 40 minutes check if it comes on. Sometimes when the battery dies completely it takes some time to get some charge into it. The booting up process uses a ton of power, once on make sure you leave it plugged in and charge fully.
Transmitted with a portable device using Xparent Blue Tapatalk 2
Ok because the one time it actually came on it said it was at 70%, which I'm assuming is totally incorrect. So I will now plug it into the wall and let it charge for quite a while, I jsut think it's weird that the light never comes on (which it normally does).....
thanks for the tips dudes!
I had the same issue as you, the phone will turn on and then most of the time it will turn off during the boot process. If I turn it on in Download or Recovery mode it'll stay on for a couple seconds and then turn off. At best, it'll turn on, get to the home screen and then after a couple seconds of usage it'll turn right back off. Also, did you notice that before the phone turned off it would lock itself and unlock itself possibly showing the power menu to like reboot or turn off and such? That made me think it might've been the power button but I'm not positive.
I could not get a fix for this at all, I attempted everything I could think of. I ran the phone in safe mode, it still did it. I ran a different rom, still had the issue. Ran stock rooted, same problem. Ran stock non-rooted, problem still there. In fact, I talked to Samsung yesterday and I sent it in for the warranty as I didn't have carrier insurance. One thing happened was that while I was in stock rooted, I decided to underclock the phone to see if anything would occur and I noticed something interesting. The phone still had the problem but it would stay on for longer periods of time. This made me think maybe the phone was overheating or the CPU was shutting itself off for some reason. As far as I know from my testing I can say that the problem was hardware related. I should also note that this thing happened to me once a couple months ago but I flashed the stock tar through Odin and the problem disappeared for a short while but it came back and continually did so.
Oh, I also figured out how to get it on for a short period of time. To get it to work temporarily, first make sure the phone is charged a good amount. Plug it in for a couple hours. Next, take the battery out of the phone for a couple hours and remove the phone from the charger, the longer you keep the battery out the better. Now, put the battery back in, and attempt to turn on the phone, if it doesn't work try again a couple times. The phone should eventually turn on and stay on for a short period of time (anywhere between 1 or 2 min and 30 minutes). From here just back up anything you need to and if you are rooted and want to turn it in for warranty or whatnot you'll need to clear the evidence that the phone was rooted.
First off, if you are rooted you'll want to clear your flash counter. Download the Triangle Away apk and put it in the microSD so you can access it easily when the phone turns on. Follow the instructions on how to turn the phone on from above. After it turns on, quickly Run Triangle away and click on the option that says something along the lines of "reset flash counter". Once that is done, turn off the phone and take out the battery so that you can turn it on for the next step.
Next, you will need to download Odin (I believe it is Windows only, if you don't have Windows I'm not sure what you can do as I haven't had to unroot on anything other than my PC) and the stock tar file so that you can return the phone to complete stock. Once you have done this, run Odin and click on the PDA tab and browse for the stock tar. Let Odin do it's thing and once you see it's ready to flash the file, put the battery back in and turn the phone back on in download mode. Plug the phone in and let it sit there for a couple seconds to make sure it won't turn off during the flashing process. If it does turn off try again. When you can get it to stay on for over 30 seconds click on the Start in Odin and start the flash. If it stays on for a while but turns off while flashing, the boot will be corrupt and you will have to try again til you can get it to stay on long enough. Note that if the boot is corrupt you won't be able to turn the phone on to anything other than Download mode and possibly recovery. Once you complete the flashing process the phone should auto-boot and it SHOULD work. That means that the phone should turn on with no problems but it may or may not turn itself off. If it doesn't turn itself off go ahead and use it for a while, but if your situation is like mine the problem will come back eventually. But at least now you can turn it in to Samsung for warranty or whatnot.
And if worst comes to worst you can completely f up the phone while it's flashing in Odin, have a corrupt boot img and then call in saying it doesn't work.
Of course all of this is only if you're having a similar problem to me. Like I said, I sent it in yesterday so I'll post updates as I get them. Hopefully they'll fix it for me!
Nice write-up :good:
@OP If you can't get the unroot process to work (like the guy above me said) just flash a rom made for the international S3, thats a sure-fire way to brick you phone
Sent from my PG06100
CNexus said:
Nice write-up :good:
@OP If you can't get the unroot process to work (like the guy above me said) just flash a rom made for the international S3, thats a sure-fire way to brick you phone
Sent from my PG06100
Click to expand...
Click to collapse
It was quite a nice wall of text. And oh yes, bricking your phone is a great idea! Say it was an OTA or something haha
Ok so SG3 should have a warranty even though I don't have carrier insurance?
And did you try replacing the battery?
ihugyou said:
Ok so SG3 should have a warranty even though I don't have carrier insurance?
And did you try replacing the battery?
Click to expand...
Click to collapse
Correct, there is a 1 year warranty on the phone and 6 months on the battery and charger. And yes I switched with another OEM battery and the issue persisted. However, the S3 I switched the batteries with continued to work so I believe it is the phone itself and not the battery or charger. It might be the connector points but my phone did strange things before turning off. It may be a combination of many things as well.
porshce2 said:
Correct, there is a 1 year warranty on the phone and 6 months on the battery and charger. And yes I switched with another OEM battery and the issue persisted. However, the S3 I switched the batteries with continued to work so I believe it is the phone itself and not the battery or charger. It might be the connector points but my phone did strange things before turning off. It may be a combination of many things as well.
Click to expand...
Click to collapse
Where exactly did you take your phone to return it? The samsung people are giving me a hard time it seems.
ihugyou said:
Where exactly did you take your phone to return it? The samsung people are giving me a hard time it seems.
Click to expand...
Click to collapse
I requested a Repair Service. You can contact them at 1-888-987-4357 and request the service there. They'll send you a UPS label and give you an RMA number. I tried to do it through the site but it didn't work so your best bet is to call them there. It's very simple to do it if your phone is already registered. Otherwise you'll have to give them the HEX number I believe. It's under your battery so just have that ready.
porshce2 said:
I requested a Repair Service. You can contact them at 1-888-987-4357 and request the service there. They'll send you a UPS label and give you an RMA number. I tried to do it through the site but it didn't work so your best bet is to call them there. It's very simple to do it if your phone is already registered. Otherwise you'll have to give them the HEX number I believe. It's under your battery so just have that ready.
Click to expand...
Click to collapse
Ok currently i have my phone running amazingly, re rooted, and installed moar morphology, I'm gonna give this some time and see what happens.. if it dies again i'm bricking it for good and returning it.
I really appreciate your help!
ihugyou said:
Ok currently i have my phone running amazingly, re rooted, and installed moar morphology, I'm gonna give this some time and see what happens.. if it dies again i'm bricking it for good and returning it.
I really appreciate your help!
Click to expand...
Click to collapse
Well if it does happen again, don't brick it unless you can't get it to turn on for long enough to flash stock. Hopefully it'll still be under warranty if it does happen again. And no problem! Good luck!:good:
porshce2 said:
Well if it does happen again, don't brick it unless you can't get it to turn on for long enough to flash stock. Hopefully it'll still be under warranty if it does happen again. And no problem! Good luck!:good:
Click to expand...
Click to collapse
This phone is giving me some epic ****in stress, can't load a rom, can revert to stock, but how boring is that... i've tried flashing at least 3 roms so far, this is taking forever, it just sits at the samsung galaxy screen now or reboots to recovery lol wtf ****ing phone
ihugyou said:
This phone is giving me some epic ****in stress, can't load a rom, can revert to stock, but how boring is that... i've tried flashing at least 3 roms so far, this is taking forever, it just sits at the samsung galaxy screen now or reboots to recovery lol wtf ****ing phone
Click to expand...
Click to collapse
If think you need to take a deep breath and relax. Try doing some more reading, it sounds like your missing a step somewhere. There's something which may be insignificant but your missing it.
Transmitted with a portable device using Xparent Blue Tapatalk 2

[Q] Phone died- can it be revived?

Two days ago my phone started shutting down without a warning. It did it 10 or so times, but now I can't turn it on at all. No light when connected to a charger. I haven't flashed anything new on it in a couple of months. The only recent change was replacing a defective 64GB SD card with a 32Gb one.
I tried removing the battery for a while, replacing the battery from a working phone, booting without the SD card and reset with hard buttons. At this point I don't know what to do next. There are several unbricking guides, but they deal with consequences of a bad flash, and my phone has been working fine for a long time.
You may want to try jiggling the Power Button. It could be the power button going out on you. Blowing compressed air carefully into the area surrounding the power button may also work.
It didn't work and highly doubt this problem is related to the power button. Couple of times the phone simply died just sitting still without any movement.
Check out the thread HERE. It may explain things better.
prboy1969 said:
Check out the thread HERE. It may explain things better.
Click to expand...
Click to collapse
Thanks, interesting thread. There is however a key difference with my case- I didn't see the Power/Reboot menu popping up. That would be the tell-tale sign of the power switch issues.
I'm afraid that the only option for me would be to replace the motherboard. If I only could get the phone running one more time to create a backup...
Turned out that my phone is not completely dead- when connected to a PC a message " QHSUSB_DLOAD drivers not found" pops up. However quick googling shows that I'm screwed regardless...
stopeject said:
Turned out that my phone is not completely dead- when connected to a PC a message " QHSUSB_DLOAD drivers not found" pops up. However quick googling shows that I'm screwed regardless...
Click to expand...
Click to collapse
Maybe, maybe not. Check out the thread HERE. Then check out THIS thread. It may be able to help you.
Thanks, this is worth trying, I have doubts it will help because I didn't brick the phone by a bad flash, but what do I have to lose? I also ordered a USB jig which might be able to put the phone in the Download mode.
stopeject said:
Two days ago my phone started shutting down without a warning. It did it 10 or so times, but now I can't turn it on at all. No light when connected to a charger. I haven't flashed anything new on it in a couple of months. The only recent change was replacing a defective 64GB SD card with a 32Gb one.
I tried removing the battery for a while, replacing the battery from a working phone, booting without the SD card and reset with hard buttons. At this point I don't know what to do next. There are several unbricking guides, but they deal with consequences of a bad flash, and my phone has been working fine for a long time.
Click to expand...
Click to collapse
Mine did the same thing last Wednesday. Hadn't added any apps or flashed anything. Got home and Flashed a new Rom to it, but it still rebooted several times. Now all I get is the Samsung logo, then Ktoonsez kernel logo then it turns off. Download mode will open, but phone shuts off in a few seconds. I Already bought a Note 2 off ebay but still trying to fix my S3.
gullzway said:
Mine did the same thing last Wednesday. Hadn't added any apps or flashed anything. Got home and Flashed a new Rom to it, but it still rebooted several times. Now all I get is the Samsung logo, then Ktoonsez kernel logo then it turns off. Download mode will open, but phone shuts off in a few seconds. I Already bought a Note 2 off ebay but still trying to fix my S3.
Click to expand...
Click to collapse
Did you do a Full Wipe before flashing the New Rom ? Did you verify the MD5 Checksum before flashing ? Have you tried booting back into Recovery, wiping cahces, and rebooting ?
gullzway said:
Mine did the same thing last Wednesday. Hadn't added any apps or flashed anything. Got home and Flashed a new Rom to it, but it still rebooted several times. Now all I get is the Samsung logo, then Ktoonsez kernel logo then it turns off. Download mode will open, but phone shuts off in a few seconds. I Already bought a Note 2 off ebay but still trying to fix my S3.
Click to expand...
Click to collapse
Your symptoms are different- my phone doesn't even turn on. Interesting, I also run Ktoonzes kernel- I need the fast charge functionality. Other than troubles with 64GB SD card I had no problems with this kernel. Have you tried anything to fix the phone? You should have more options.
prboy1969 said:
Did you do a Full Wipe before flashing the New Rom ? Did you verify the MD5 Checksum before flashing ? Have you tried booting back into Recovery, wiping cahces, and rebooting ?
Click to expand...
Click to collapse
Yes to both. It won't boot into recovery, it starts to then shuts off. I got it to boot into Android by tapping the side of the phone on a desk against the power button, but it shut off about 10 seconds later.
You might have the power switch failure.
I managed to start the phone from SD card, but can't flash. Will ask questions in the guide thread.
gullzway said:
Yes to both. It won't boot into recovery, it starts to then shuts off. I got it to boot into Android by tapping the side of the phone on a desk against the power button, but it shut off about 10 seconds later.
Click to expand...
Click to collapse
Try what I suggested in the second post.
TEAM MiK
MikROMs Since 3/13/11
prboy1969 said:
Try what I suggested in the second post.
TEAM MiK
MikROMs Since 3/13/11
Click to expand...
Click to collapse
It is the power button. Took it apart and squeezed it as seen here:
http://www.youtube.com/watch?v=pqBgbN8NLjI
It booted and worked, but put it back together and it's doing it again. I'll change out the switch or have it done. Thanks.
Glad you know for sure what the issue is now. You may be able to have it repaired fairly cheap. Not sure about your area. But around here there are several places that will do the repair for $20-$30. That includes the cost of the Power Button.
TEAM MiK
MikROMs Since 3/13/11
prboy1969 said:
Glad you know for sure what the issue is now. You may be able to have it repaired fairly cheap. Not sure about your area. But around here there are several places that will do the repair for $20-$30. That includes the cost of the Power Button.
TEAM MiK
MikROMs Since 3/13/11
Click to expand...
Click to collapse
Indeed, got it done for $20 at a repair shop. When I picked the motherboard up, he gave my $20 back because he couldn't guarantee it would work. He showed me 3 switches that he burnt up trying to fix it. The plastic starts to melt just as the solder does.
So far it has been working and hasn't rebooted in a few hours.
gullzway said:
Indeed, got it done for $20 at a repair shop. When I picked the motherboard up, he gave my $20 back because he couldn't guarantee it would work. He showed me 3 switches that he burnt up trying to fix it. The plastic starts to melt just as the solder does.
So far it has been working and hasn't rebooted in a few hours.
Click to expand...
Click to collapse
Glad you got it sorted . Now hopefully there's a way to get stopeject sorted.
I have a feeling that I might have a bad flash chip in the phone. I'm waiting for uUSB jig, there is a small chance it will help.
stopeject said:
I have a feeling that I might have a bad flash chip in the phone. I'm waiting for uUSB jig, there is a small chance it will help.
Click to expand...
Click to collapse
Well keep us posted. Would like to know the outcome.
TEAM MiK
MikROMs Since 3/13/11

hard bricked my phone

Hey Guys, long time reader never posted. I think i may have hard bricked my brand new 5X. I am not new to flashing ROMs I have had great sucess with my old Nexus5 for year (now I have to revert to that phone for now)
I was running Cyanogenmod then decided to try Catalysm. All was wokring fine and then i decide to just reflash to stock. I downloaded the correct factory image went into terminal like usual (linux) executed sudo ./flash-all in the correct folder and it went through the process in about a second then the phone turned off and my terminal screen said waiting for device. After waiting a while i tried turning the phone on got nothing. unplugged the phone tried volume down and power all the regular stuff to make the phone turn on. Plugging it into the charger shows nothing and I cant get into the bootloader.
I have never had an issue like this before I cant figure out flashing stock image would brick my phone? Am i totally screwed with warannty?
Thanks for any help gusy.
Maybe a to simple question.
How long was it ago? Maybe it's stick stuck in the loop with the screen off and maybe you have to wait it out.
If the phone dropped dead they can't even get into it to void your warranty, which I doubt they would do anyway. Let the phone sit for a little bit with it plugged in just so you can relax for a few minutes. Just hold the power button until it turns on. If it won't turn on at all then contact Google for a replacement device.
brick
bobby janow said:
If the phone dropped dead they can't even get into it to void your warranty, which I doubt they would do anyway. Let the phone sit for a little bit with it plugged in just so you can relax for a few minutes. Just hold the power button until it turns on. If it won't turn on at all then contact Google for a replacement device.
Click to expand...
Click to collapse
This just happened about an hour or so ago. Well i was thinking the same thing with the phone looping and no screen but it doesnt feel warm like its on. Also adb devices doesnt list it as on although i would imagine boot looping it would not see the device. Ive tried letting it charge for about a half hour with no luck. should I try letting it sit over night on the charger or off the charger in case its looping and i need it to die eventually?
I just reflashed the stock firmware on my old nexus 5 with no issues, its working fine i did that to make sure it wasnt an error i made.
Interesting, did you check the md5?,
I've never had success with flashall.bat it never worked, I end up extracting the archive and read the commands in flashall.bat and do it manually, worked for me,
When connected to pc does the pc drivers come up and disconnect due to device unplugged?( not sure if it displays on linux
republicano said:
Interesting, did you check the md5?,
I've never had success with flashall.bat it never worked, I end up extracting the archive and read the commands in flashall.bat and do it manually, worked for me,
When connected to pc does the pc drivers come up and disconnect due to device unplugged?,
Click to expand...
Click to collapse
I just figured out what happened. I flashed the nexus 5 flash-all rather then the nexus 5x (wow really dumb mistake). I found the hammerhead folder in the nexus5x folder i flashed from.
Now what?
If you can't get the phone to turn on you're out of luck.
Hey had something simmilar that my phone blank and unresponsive. No turning off. But maybe battery gone empty? try to leave phone longer under changer like for 1-2h or so. ANd the red led should be on showing phone battery gone full empty.
thanks for the help
Czepek said:
Hey had something simmilar that my phone blank and unresponsive. No turning off. But maybe battery gone empty? try to leave phone longer under changer like for 1-2h or so. ANd the red led should be on showing phone battery gone full empty.
Click to expand...
Click to collapse
Yea I am going to leave it for a day to make sure if its boot looping it will shutdown, then I am going to charge it for a day and try to turn it on see where i end up.
kmsgli said:
Yea I am going to leave it for a day to make sure if its boot looping it will shutdown, then I am going to charge it for a day and try to turn it on see where i end up.
Click to expand...
Click to collapse
Also, holding the power button for a few minutes to see if it eventually boots
You need to read the flashall.bat and see what the first commands were, as I think the bootloader maybe the first
Sorry but I doubt it will come back to life, if it bricked at fastboot flash bootloader, then reboot and failed to turn on to flash the rest,
It may need jtag service or you need to find something similar to this post below
forum.xda-developers.com/lg-g2/general/file-unbrick-qualcomm-9006-qhsusb-t3056800
lsusb
republicano said:
You need to read the flashall.bat and see what the first commands were, as I think the bootloader maybe the first
Sorry but I doubt it will come back to life, if it bricked at fastboot flash bootloader, then reboot and failed to turn on to flash the rest,
It may need jtag service or you need to find something similar to this post below
forum.xda-developers.com/lg-g2/general/file-unbrick-qualcomm-9006-qhsusb-t3056800
Click to expand...
Click to collapse
So with my phone plugged into my latop (linux) i run lsub with it plugged in and with it not plugged in and the differnce is this;
Bus 002 Device 031: ID 05c6:9008 Qualcomm, Inc. Gobi Wireless Modem (QDL mode)
my compuer is recognizing the device somehow but its the wrong name?
kmsgli said:
So with my phone plugged into my latop (linux) i run lsub with it plugged in and with it not plugged in and the differnce is this;
Bus 002 Device 031: ID 05c6:9008 Qualcomm, Inc. Gobi Wireless Modem (QDL mode)
my compuer is recognizing the device somehow but its the wrong name?
Click to expand...
Click to collapse
Sounds about right, that thread is for lg g2 and was just for display purpose, I not 100% sure if you can go through lg process on lg nexus,
Since the phone is also new I have not found any information on emmc fix.
You will have to go here and see if you can get help, but I think it will be some time till its released/leaked, you may have to pay to get it serviced.sorry about your Christmas present
forum.gsmhosting.com/vbb/f606/
Call Google and get it replaced. They are very good about that stuff.
kmsgli said:
I just figured out what happened. I flashed the nexus 5 flash-all rather then the nexus 5x (wow really dumb mistake). I found the hammerhead folder in the nexus5x folder i flashed from.
Now what?
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Click to collapse
Let Google know what happened, they're usually pretty good with that stuff and will probably let you RMA it. Google generally expects people to root their device, even though damaging the device while doing so is not technically covered under warranty they will probably help you out.
If 1 rep says no, call back and try another one. You can find countless examples online of people in your situation who Google helped out. Good luck!
Thanks guys
Thanks for all the help guys, I really apprecaite it, this site is really a great site full of people who want to help. ( im used to car forums where people call you an idiot any chance they get).
Ill post back if google did in fact help me out I will just wait for monday as I want to make sure if the phone is on for some reason with a weird screenless boot loop it has time to die and I can make sure I cant get it to boot myself.
Great news!! LG has repaired my phone and said they sent it back to me today. I have not confirmed it to be working as its in the mail but was told the phone has been repaired. So all you guys that do this while still under factory warranty can have your phone repaired by LG direct. Don't bother with google they can't repair it.
kmsgli said:
Great news!! LG has repaired my phone and said they sent it back to me today. I have not confirmed it to be working as its in the mail but was told the phone has been repaired. So all you guys that do this while still under factory warranty can have your phone repaired by LG direct. Don't bother with google they can't repair it.
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So I guess that means it was so damaged even LG's equipment couldn't read any software/firmware details from the phone. Lucky for you. Just curious, what excuse did you give LG to make them think it wasn't caused by a software modification?
That's just it I was 100% honest and told them I accidentally flashed the nexus 5 image rather then the 5x image and bootloader was first on the flashall script. The girl who took the initial call didn't understand what I was saying so she typed exactly what I told her in the notes. I have to assume LG has a facotry cable that can flash the correct bootloader in seconds and the phone is back to new again.
really happy with LG service!!!!!

Pixel 3 XL shutdown suddenly won't restart

So just now my Pixel 3 XL just suddenly shutdown and won't restart
No matter what button combo I push -- nothing !
No matter how long I push the buttons -- nothing !!
Any suggestions??
I'm assuming hardware but I wasn't doing anything -- just walking through the grocery store -- came out -- dead !
jcrompton said:
So just now my Pixel 3 XL just suddenly shutdown and won't restart
No matter what button combo I push -- nothing !
No matter how long I push the buttons -- nothing !!
Any suggestions??
I'm assuming hardware but I wasn't doing anything -- just walking through the grocery store -- came out -- dead !
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Click to collapse
I am having the same issue with my XL as well. Will only reboot if you boot into recovery ( vol down and power ) then reboot and continue where you left off. No fix yet.
xmattisi said:
I am having the same issue with my XL as well. Will only reboot if you boot into recovery ( vol down and power ) then reboot and continue where you left off. No fix yet.
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Unfortunately mine won't even boot into recovery
jcrompton said:
Unfortunately mine won't even boot into recovery
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I am sorry to hear that.
jcrompton said:
Unfortunately mine won't even boot into recovery
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That definitely sucks! RMA...RMA...RMA! :good:
Badger50 said:
That definitely sucks! RMA...RMA...RMA! :good:
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I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
xmattisi said:
I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
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Don't blame you a bit my friend. Problem is, what to buy that doesn't have it's problems as well? I wish you well in your search :good:
xmattisi said:
I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
Click to expand...
Click to collapse
Why don't you take it back to bestbuy?
jd1639 said:
Why don't you take it back to bestbuy?
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BestBuy only has a 14 day return policy. Even when they do run the return if its not covered under a protection plan which is for physical damages ( $200 deducible to get the replacement ). On top of that they also have a restocking fee lol. When you try the return under the manufacturer warranty it tells me to Call Google.
I haven't even fully remembered what I lost but this has confirmed one of my concerns about a device that doesn't have an SD card .... Basically either Pixel I've lost everything that doesn't get backed up to the cloud
So I gotta get better at backup routine or get a device with an SD card
I believe titanium might be the way to go. https://www.titaniumtrack.com/titanium-backup.html
Well for sure TiBu would be helpful for your apps and some of the app says if you were doing backups online
I'm mainly taking about the scores of files that were accumulated in out device that may not get backed up ..... Where on a device with an SD card, I use the card mainly to store things.
Dont know if this is related, but i did a restore of a nandroid and when it finished the phone turned off all on its own. When i went to power it back on nothing would happen. Even trying to boot to recovery or fastboot did nothing. When i plugged it in no charging indicator, and it wasnt recognized by a pc. I thought it was bricked for sure. So sure i did a warranty claim. Well while boxing it up to send in i hit the power button and noticed a little white battery icon flash for a second then disapear. This was the most i got it to do since it shut it self off. So i went through the whole process again of trying to power it on again with no luck. Then i got an idea from back in the day i think it was with the droid incredible maby, to hold vol down and power while plugging it in. When i did this i again saw the little white battery icon flash on the screen. So i kept holding vol down and power while plugging and unplugging the power cord over and over again. About the sixth time plugging it in, it booted to fastboot. I screamed and jumped around like a little school girl i was so happy lol. Anyways i flashed the feb ota and it booted right up like it was brand new. Hopefully this may help someone else who thinks their phone is bricked.
Sent from my [device_name] using XDA-Developers Legacy app
cmlusco said:
Dont know if this is related, but i did a restore of a nandroid and when it finished the phone turned off all on its own. When i went to power it back on nothing would happen. Even trying to boot to recovery or fastboot did nothing. When i plugged it in no charging indicator, and it wasnt recognized by a pc. I thought it was bricked for sure. So sure i did a warranty claim. Well while boxing it up to send in i hit the power button and noticed a little white battery icon flash for a second then disapear. This was the most i got it to do since it shut it self off. So i went through the whole process again of trying to power it on again with no luck. Then i got an idea from back in the day i think it was with the droid incredible maby, to hold vol down and power while plugging it in. When i did this i again saw the little white battery icon flash on the screen. So i kept holding vol down and power while plugging and unplugging the power cord over and over again. About the sixth time plugging it in, it booted to fastboot. I screamed and jumped around like a little school girl i was so happy lol. Anyways i flashed the feb ota and it booted right up like it was brand new. Hopefully this may help someone else who thinks their phone is bricked.
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Absolute unbelievable!!!
Now I'm thankful but maybe even more frustrated
This worked!!!!!
After an hour on the phone with Google support (I obviously knew more than they did) ..... Worse yet with an RMA device in hand ...... My phone is back up and running!!
Now... Should I send the reburbed RMA back or the original phone back? Lol
Awesome glad it worked. Im not sure if this is some sort of issue with the hardware that will eventually happen again, or just a weird software fluke thats over with for good. Its been about a week so far and all is well. I cancled the return and kept it.
Sent from my [device_name] using XDA-Developers Legacy app
cmlusco said:
Awesome glad it worked. Im not sure if this is some sort of issue with the hardware that will eventually happen again, or just a weird software fluke thats over with for good. Its been about a week so far and all is well. I cancled the return and kept it.
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The DINC! What a great device and learning tool that was! :good::good:
Thread cleaned. Keep it civil.
The lack of respect needs to stop. All users know there will be risks when doing anything to a phone post bootloader unlock.

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