Kindle Fire Dead - Kindle Fire 2 Q&A, Help and Troubleshooting

Turned my Kindle fire off today, and went back a few hours later to turn it back on and it would not do anything, Wont power on, I have charged it for several hours using multiple chargers. Also tried to boot off the fast boot cable. Im assuming im going to have to send it back fore warranty. Whats my worse case Scenario here since it was rooted and had a custom rom installed. any chances of amazon detecting that. If I cant get it to boot back up will they be able to?

Same thing happened to me. Custom rom and rooted. I returned mine and received a new one without a problem. Imho I don't even think they bothered to check the one I returned.
EDIT......Mine was less than two weeks old and I think that is why I received a new one. I don't know if they fix the ones that run past the return policy period.
Sent from my SAMSUNG-SGH-I727 using xda premium

MisterSir69 said:
Turned my Kindle fire off today, and went back a few hours later to turn it back on and it would not do anything, Wont power on, I have charged it for several hours using multiple chargers. Also tried to boot off the fast boot cable. Im assuming im going to have to send it back fore warranty. Whats my worse case Scenario here since it was rooted and had a custom rom installed. any chances of amazon detecting that. If I cant get it to boot back up will they be able to?
Click to expand...
Click to collapse
have you got a fastboot cable?

persano said:
have you got a fastboot cable?
Click to expand...
Click to collapse
Yes tried the fast boot cable did no good.
I contacted Amazon they walked me through doing a hard reset, afterwards it booted up fine right into my custom Rom. Anyone else has this issue, They just had me hold down the power button for 20 Seconds let go then power it on.

MisterSir69 said:
Yes tried the fast boot cable did no good.
I contacted Amazon they walked me through doing a hard reset, afterwards it booted up fine right into my custom Rom. Anyone else has this issue, They just had me hold down the power button for 20 Seconds let go then power it on.
Click to expand...
Click to collapse
you didnt make a full wipe before installing this rom i think, thats why it booted after making this

MisterSir69 said:
Yes tried the fast boot cable did no good.
I contacted Amazon they walked me through doing a hard reset, afterwards it booted up fine right into my custom Rom. Anyone else has this issue, They just had me hold down the power button for 20 Seconds let go then power it on.
Click to expand...
Click to collapse
That works on EVERY android device BTW..
Sent from my Amazon Kindle Fire2 using Tapatalk 2

Had the same problem today on the Stock JB rom by hashcode. Its been 4 days since I flashed over. Turned on fine this morning, then 20min later... blank screen. When I pluged in stock USB the green charging light was on, but still no screen, I then performed the 20sec hard reset, its been working since.

Related

[Q] Need help with phone not turning on.

My friend's S2 is having the following issues:
The phone will not turn on (Darkside 3.6 ROM with DarksideX Kernel). The phone will show the Samsung logo, the Darkside X kernel flash and then it would shut off. It will then have a constant vibration ever 2 seconds or so.
I tried going into recovery mode to try and wipe all the caches, but the phone will not let me go into recovery mode at all. It will give me the constant vibration mentioned above.
I'm guessing the issue is being caused by Kernel crash so I tried going into download mode so I could try and flash a new Kernel via Odin, but once I get into the warning screen and I press volume up to go to download mode, the phone go into download mode for a split second before shutting off and go into the constant vibration mode again.
Any idea what's going on? Or did anyone have had these problems in the past?
I flashed her phone a few months ago and it's been working flawlessly until last night. So I know it's not a bad flash. I'm getting frustrated here because I can't keep the phone turned on long enough to re-flash or to ODIN or to do anything.
Any help is appreciated!
Try letting it sit for a couple of minutes, the battery might have drained too much. This happened to me before I hope this helps, every once in a while when it turns off and on try to boot into recovery and just reboot back out to restart the phone to a normal boot.
Sent from my SGH-T989 using xda premium
Daddy_617 said:
Try letting it sit for a couple of minutes, the battery might have drained too much. This happened to me before I hope this helps, every once in a while when it turns off and on try to boot into recovery and just reboot back out to restart the phone to a normal boot.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I've tried letting the phone sit for hours.
I've tried unplugging and then plugging back in and not touching it for hours.
I've tried charging the battery to 100% (with my phone) and then putting it in my friend's phone.
Nothing's working
Sounds like the power button may be stuck, or a hardware failure.
xcrazydx said:
Sounds like the power button may be stuck, or a hardware failure.
Click to expand...
Click to collapse
Power button is definitely not stuck.
I'm worried that it's hardware failure, but the phone is still under warranty and if that's the case, I'm trying to get this back to stock so I can claim the warranty.
belly1026 said:
Power button is definitely not stuck.
I'm worried that it's hardware failure, but the phone is still under warranty and if that's the case, I'm trying to get this back to stock so I can claim the warranty.
Click to expand...
Click to collapse
This happened to a couple people a while ago. One had some lint or corrosion on the battery contacts, they cleaned it, and that fixed it.
skrambled said:
BOOM!!!! I fixed it!!!!!!!!!!!!!!!!!!!!!!!!!
I knew it was a battery or battery connection issue. I removed the back plating and noticed that there was some lint on the inside that was bridging the battery connections (I don't know the tech terms, sorry).
Used some air duster and blew it out. Reassembled and it is working like a charm now.
(If Joosty is reading this, I did a factory data reset--including USB storage--immediately so no worries about any personal data you may have had on there.)
EDIT: For anyone trying this fix just thought I'd mention that I used a 1/16 screwdriver to get the screws out and that getting the cover off was a little tricky--I thought I was going to break the plastic when trying to pop it off. Also, the volume rocker button falls right out so make sure to watch for that...
Click to expand...
Click to collapse
From this thread
http://forum.xda-developers.com/showthread.php?t=1546174
xcrazydx said:
This happened to a couple people a while ago. One had some lint or corrosion on the battery contacts, they cleaned it, and that fixed it.
From this thread
http://forum.xda-developers.com/showthread.php?t=1546174
Click to expand...
Click to collapse
Tried doing that just now, didn't work
Thanks for the link though. I'm wondering if that jtag service could repair this. Nobody on that thread seemed to actually tried that method.
belly1026 said:
Tried doing that just now, didn't work
Thanks for the link though. I'm wondering if that jtag service could repair this. Nobody on that thread seemed to actually tried that method.
Click to expand...
Click to collapse
I would bet he can fix it, whether it be a hardware or software issue. Mobiletechvideos does good work from what I hear.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
dongle
bought 3.00 usb dongle on Ebay, that forced mine brick into download mode. Reflashed through Odin
Try to just put the battery in and hold the volume up and down button while it keeps booting up and down with the vibration thingy going on. It usually just boots into recovery might take a few tries just be patient and hold down the volume up and down buttons
Sent from my SGH-T989 using xda premium
Happened to me when I put a née battery in while the phone rebooted into recovery. I ref lashed recovery and let the battery recharge bam it worked.
Sent from my SGH-T989 using xda premium
Daddy_617 said:
Try to just put the battery in and hold the volume up and down button while it keeps booting up and down with the vibration thingy going on. It usually just boots into recovery might take a few tries just be patient and hold down the volume up and down buttons
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Thanks for the suggestion, but I've tried this and didn't work. I was pressing the vol up and down button so long for so many times, my fingers started to hurt lol.
Madblaster6 said:
Happened to me when I put a née battery in while the phone rebooted into recovery. I ref lashed recovery and let the battery recharge bam it worked.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Battery is 100% charged and the phone will not boot into recovery
Damn... I guess you should try a jig, that's the only thing I have in mind. Sometimes you need to take everything out such as the sim card, Sdcard etc... let sit for 5 minutes then try to put the battery in to go into download mode. Last time I was getting so frustrated and noticed the USB cable was still in and that was the reason I couldn't get into recovery I was so heated! Haha anyways I hope this helps.
Sent from my SGH-T989 using xda premium
Daddy_617 said:
Damn... I guess you should try a jig, that's the only thing I have in mind. Sometimes you need to take everything out such as the sim card, Sdcard etc... let sit for 5 minutes then try to put the battery in to go into download mode. Last time I was getting so frustrated and noticed the USB cable was still in and that was the reason I couldn't get into recovery I was so heated! Haha anyways I hope this helps.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Yeah, I'm ordering a jig and hoping that it would force my phone to download mode and keep it on long enough for me to flash new kernel or stock rom.
But I did try letting the phone sit overnight before attempting anything to it with no results. If the jig doesn't work, I'm just going to send it in for the JTAG service. I e-mailed them and they said they would be able to fix it.
What??
belly1026 said:
Yeah, I'm ordering a jig and hoping that it would force my phone to download mode and keep it on long enough for me to flash new kernel or stock rom.
But I did try letting the phone sit overnight before attempting anything to it with no results. If the jig doesn't work, I'm just going to send it in for the JTAG service. I e-mailed them and they said they would be able to fix it.
Click to expand...
Click to collapse
This does not make sense. First, were you able to go into download mode using Vol up+down and USB cable plugged in to computer? If you can, then press vol up to continue and start ODIN on your desktop, flash the stock ROM (download from the Galaxy S2 Android Dev threads) and see if that works.
To me this does not sound like a hardware but more like a corrupt software issue.
I hope you just don't waste your money for nothing here.
belly1026 said:
once I get into the warning screen and I press volume up to go to download mode, the phone go into download mode for a split second before shutting off and go into the constant vibration mode again.
Click to expand...
Click to collapse
razormight said:
This does not make sense. First, were you able to go into download mode using Vol up+down and USB cable plugged in to computer? If you can, then press vol up to continue and start ODIN on your desktop, flash the stock ROM (download from the Galaxy S2 Android Dev threads) and see if that works.
To me this does not sound like a hardware but more like a corrupt software issue.
I hope you just don't waste your money for nothing here.
Click to expand...
Click to collapse
As I'd mentioned in my first post, I'm able to go into download mode, but I'm unable to keep the phone turned on for me to do anything with ODIN.
I'm hoping that by using the JIG, it will somehow force my phone to stay in download mode long enough for me to flash.
That happened when my phone's Seidio battery had some liquid spilled on it. It did the same exact thing but I used my stock battery to boot it, let the phone run from the charger and replaced the battery. That fixed it for me. Try using another battery.
aranurea said:
That happened when my phone's Seidio battery had some liquid spilled on it. It did the same exact thing but I used my stock battery to boot it, let the phone run from the charger and replaced the battery. That fixed it for me. Try using another battery.
Click to expand...
Click to collapse
I've used three different batteries. No go.
Thanks for the suggestion though.
No problem. If your gonna return it, either brick it or stock it
Sent from my Ice Cream Sandwiched Darkside T989.
did you manage to fix it?
I have the same problem! please help

Quick Q: Jedi Mind Trick Brick? Phone unresponsive;Veteran User

phone wont boot at all after install. wont even go into download mode.
phone worked perfectly when i was running beastmod 3.0 i believe. i stayed inactive ever since.. i made sure i could get into download right before i went ahead to the jedi mind trick update. like i said, everything worked perfectly. tested out all button combos for recovery and download mode (even did the pulling the battery and plugging the usb method) with success before i updated. yes phone was on 100% battery . it was on the charger the whole night.
i logged back on because i felt like updating and read about Jedi Mind Trick. installed TWRP recovery as well a few days ago. i wiped everything of course, flashed, repaired , reboot. I got a black screen for awhile and let it sit for 30min. no response, so i pulled the battery and tried to turn on. phone wouldnt turn on so i tried to get into download mode and failed. phone is completely unresponsive.
what to do? i'm just stumped now. i was inactive, but by no means am i new to this.
Are you sure your battery has a good charge?
brian_v3ntura said:
phone wont boot at all after install. wont even go into download mode.
phone worked perfectly when i was running beastmod 3.0 i believe. i stayed inactive ever since.. i made sure i could get into download right before i went ahead to the jedi mind trick update. like i said, everything worked perfectly. tested out all button combos for recovery and download mode (even did the pulling the battery and plugging the usb method) with success before i updated. yes phone was on 100% battery . it was on the charger the whole night.
i logged back on because i felt like updating and read about Jedi Mind Trick. installed TWRP recovery as well a few days ago. i wiped everything of course, flashed, repaired , reboot. I got a black screen for awhile and let it sit for 30min. no response, so i pulled the battery and tried to turn on. phone wouldnt turn on so i tried to get into download mode and failed. phone is completely unresponsive.
what to do? i'm just stumped now. i was inactive, but by no means am i new to this.
Click to expand...
Click to collapse
I see by no means are you a rookie but I will ask have you tried to plug your phone in to your pc and see if it makes a noise and recognizes it. Honestly I would assume prior to posting you probably tried everything so it may be unfortunate but you may have to send to JTAG or go through insurance.
Cant see a rom doing that to your phone? Unless you had some hardware failure
Have you tried using a usb jig to force it into download mode?
davwman said:
Are you sure your battery has a good charge?
Click to expand...
Click to collapse
yep. battery was just fine. never had had a problem. even popped in my spare and dad's battery to make sure it wasnt a battery related issue.
CMDann said:
Have you tried using a usb jig to force it into download mode?
Click to expand...
Click to collapse
yes. i made my own actually. it was the first thing i used to make sure i could get into download mode,with success, before the flashing process.
playya said:
I see by no means are you a rookie but I will ask have you tried to plug your phone in to your pc and see if it makes a noise and recognizes it. Honestly I would assume prior to posting you probably tried everything so it may be unfortunate but you may have to send to JTAG or go through insurance.
Cant see a rom doing that to your phone? Unless you had some hardware failure
Click to expand...
Click to collapse
after flashing:
1) i did plug into 2 laptops(windows 7) and a 2 desktop(vista and xp). "tries" to install the drivers and then makes the fail noise.
2) tried to use the SGS2 toolkit as well.
prior to flashing:
1) phone mounted successfully to 1 laptop and 1 desktop. thats all i tried it on. i used my laptop to transfer the flash zips and my desktop to back up my internal memory since i havent done it in awhile.
2) everything just worked. my only gripe was that my phone was still on gingerbread and decided to update to to ICS
i'm just puzzled myself. i did try everything that i could think of to at least get the phone to turn on somehow. i even went back to sleep and put the phone on the charger hoping the phone would just magically turn on itself >_<
i know i've been super inactive for awhile, but it only took me a few of days to get myself back up to speed and catch up on the new information.
Also would like to add that i used 3 samsung micro usb cords(2x sgs2 and vibrant),jig,2htc cords(hd3 and mytouch 4g) and even my old nokia micro usb. No success but at last the laptop is detecting the phone when trying to install drivers and then fail.
I know i did not download thw wrong rom either its not like i go off to other phone sub-forums to look for stuff.
Chalk this up to bad luck and move on. Its not the ROM. Period. Like pmtr3 said, 20,000 downloads plus, and your the first one to say this happened. Sorry to hear about your phone.
Sent from JMT Goodness
Have you tried pulling the phones battery out sim and micro sdcard... then hold the two volume buttons then olug in the usb and then place the battery while still holding the volume buttons? (Open up odin before trying)
Sent from my SGH-T989 using xda app-developers app
LoopDoGG79 said:
Chalk this up to bad luck and move on. Its not the ROM. Period. Like pmtr3 said, 20,000 downloads plus, and your the first one to say this happened. Sorry to hear about your phone.
Sent from JMT Goodness
Click to expand...
Click to collapse
i have no clue what happened. maybe some kind of freak hardware failure. i used to be so into flashing,but decided to use my phone as a phone instead of always flashing.
i did call TMo for a warranty replacement, but the SGS2 is supposedly on back order -____- they recommended an alternative device,but not details yet until they get back to me.
this isnt my first SGS2. i got mine during TMo's firesale on Nov. 19th. 3 days later, i exchanged under the 14day grace period it due to horrible data drops and robotic voice. The phone was stock at the time. Data drops made it impossible to download-on-the-go for whatever the professors assigned . 2nd one worked like a charm.
phreshjoker said:
Have you tried pulling the phones battery out sim and micro sdcard... then hold the two volume buttons then olug in the usb and then place the battery while still holding the volume buttons? (Open up odin before trying)
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
yes....i'm cutting my loses and doing a warranty exchange. Hopefully an SGS3 due to having 2 SGS2's. Usually,they will upgrade to the next device if your current device is not available and you had 2 replacements.
i'm trying to find my Good ol' G1 that never really failed me. i used to like using it from time to time whenever i had my vibrant just for nostalgia purposes.

[Q] Kindle Bricked

My mother got my niece a Kindle fire 2 for Christmas. I wanted to root it and turn it into a android based device. I rooted it successfully but when I tried to get it into recovery it just shutdown on me. I got to the screen with the triangle and whatever I forgot but after, it just won't come on.
I am an experience person at rooting/flashing devices I just didn't really realize it was a kindle fire 2 ( I really don't keep up with kindle products). I ordered as factory usb cable which was almost a month ago, but when I do get this cable how do I get my niece kindle to boot back up or can it be done without that cable.
Thanks for the help in advance.
I haven't done it myself, but you should be able to get into fastball mode and then push certain partitions back onto the KF 2. There is a thread for restoring a device in this forum, which may help if you didn't backup the partitions as soon as you rooted.
Sent from my KFOT using Tapatalk 2
chronicfathead said:
able to get into fastball mode
Click to expand...
Click to collapse
Fastboot
Sent from my KFOT using xda app-developers app
powerpoint45 said:
Fastboot
Sent from my KFOT using xda app-developers app
Click to expand...
Click to collapse
Lol, damn auto-correct.
Sent from my KFOT using Tapatalk 2
I'm in exactly the same boat as you OP, but I've gotten a factory cable. Not that it really helped though, fastboot doesn't find my device when plugged in with the factory cable. I suspect it's a driver issue, but I can't fix that right now as I'm away from my normal computer.
Also, someone advised me in a different thread to take off the back cover and short the USB, just like you would with a bricked KF1. That didn't work either.
I'm going to put some more time into fixing my device after this weekend.
Ok so i order my factory cable almost been a month now. I got really tired of waiting on it.
So last night i decided to make my own factory cable. The instructions looked simple, connect a wire from pin 1 to pin 4. I did that and my device was still not going into fastboot. Is there some type of program that i am suppose to use with the factory cable. If no programs then maybe i didnt build the cable right.
Then I will just have to wait till I recieve my factory boot cable and try again.
i dont no if this will work for you guys but i got out of a boot loop caused by me freezing the home launcher.Like you my kindle couldn't be seen by adb so after hours of messing about i downloaded super one click root using this programe to install the drivers i then did adb devices and it was back online.So from there i used the KFU to root as this boots the KF to that screen which askes you to save or not save but from that screen i was able to pull down the notifications bar and go to more from there i could hit the star button and get to silk i downloaded titanium backup and unfroze the home launcher rebooted and my kindle was back alive.Just one thing to note after doing this my kf couldnt be seen by the pc as a mass storage device you need to uninstall the drivers super one click installed and all is well hope this helps.
Sent from my KFOT using xda premium
tready said:
i dont no if this will work for you guys but i got out of a boot loop caused by me freezing the home launcher.Like you my kindle couldn't be seen by adb so after hours of messing about i downloaded super one click root using this programe to install the drivers i then did adb devices and it was back online.So from there i used the KFU to root as this boots the KF to that screen which askes you to save or not save but from that screen i was able to pull down the notifications bar and go to more from there i could hit the star button and get to silk i downloaded titanium backup and unfroze the home launcher rebooted and my kindle was back alive.Just one thing to note after doing this my kf couldnt be seen by the pc as a mass storage device you need to uninstall the drivers super one click installed and all is well hope this helps.
Sent from my KFOT using xda premium
Click to expand...
Click to collapse
can you post links of the files you downloaded
update: i download super one click and tried to find the device that way but the problem is that my device is completely bricked. When it is connected to the charger it will not even show a green or orange light as if it was charging.
19ant89 said:
Ok so i order my factory cable almost been a month now. I got really tired of waiting on it.
So last night i decided to make my own factory cable. The instructions looked simple, connect a wire from pin 1 to pin 4. I did that and my device was still not going into fastboot. Is there some type of program that i am suppose to use with the factory cable. If no programs then maybe i didnt build the cable right.
Then I will just have to wait till I recieve my factory boot cable and try again.
Click to expand...
Click to collapse
Where did you get the cable? I would check out Skorpn. He makes them here at XDA and is really good about quality and shipping. If you live in the US it shouldn't take more than a week I assume to get the cable. Ordering one from him after work
so is skorpn a user or a website, if he is a user give me his contact info
updated: no website
Here, he is a user: http://forum.xda-developers.com/member.php?u=500006
I got my factory cable from him, took 9 days to be shipped over here in the Netherlands. Would really recommend.
I been trying to make this factory fastboot cable for days now. Do I suppose to modify a motorola usb cable because right now I am using a samsung usb cable. I know my soldering aint that bad, never had any problems soldering anything else.
Any help, I will be greatly thankful.
19ant89 said:
I been trying to make this factory fastboot cable for days now. Do I suppose to modify a motorola usb cable because right now I am using a samsung usb cable. I know my soldering aint that bad, never had any problems soldering anything else.
Any help, I will be greatly thankful.
Click to expand...
Click to collapse
Mmm not very knowledgeable on this topic, but I succesfully built my own fastboot cable yesterday evening and, from what I understood, just any usb cable would do. I mean, provided it has a usb plug on one side and a micro-usb on the other
I just took the first cable that came to my hand, carefully cut open the micro-usb plug, and soldered points 1 and 4 visible on the enclosed image (upper figure, and do not link 4 and 5 as is displayed, I think this is for OTG). It was a work of patience as the plug was really small, but I finally managed it!
Good luck with yours!
Finally got my factory cable and guess what. Kindle still won't come on or even go into fastboot. I believe the one I made was a good one.
Question is still in the air, is there some kind of software i suppose to run for fastboot to work or does the kindle suppose to go into fastboot as soon as I plug it into the pc.
19ant89 said:
Finally got my factory cable and guess what. Kindle still won't come on or even go into fastboot. I believe the one I made was a good one.
Question is still in the air, is there some kind of software i suppose to run for fastboot to work or does the kindle suppose to go into fastboot as soon as I plug it into the pc.
Click to expand...
Click to collapse
It is supposed to boot up when connected to comp and kf.do u think battery is dead? When u say wont come on do you mean screen backlight wont even turn on. If not then try turning off kf plug fb cable into comp then plug into kf. It should boot into fb mode. Also your cable might not be made well(just a suggestion)
powerpoint45 said:
It is supposed to boot up when connected to comp and kf.do u think battery is dead? When u say wont come on do you mean screen backlight wont even turn on. If not then try turning off kf plug fb cable into comp then plug into kf. It should boot into fb mode. Also your cable might not be made well(just a suggestion)
Click to expand...
Click to collapse
When I say it wont come on, I mean the back light is not coming on or the power button wont light up as if something is connected. And yes I thought it was my cable that I made, now the one I bought is here and still no luck. I let it charge before but I'm going to let it charge the entire night and try again tomorrow.
Thanks for the feedback.
19ant89 said:
When I say it wont come on, I mean the back light is not coming on or the power button wont light up as if something is connected. And yes I thought it was my cable that I made, now the one I bought is here and still no luck. I let it charge before but I'm going to let it charge the entire night and try again tomorrow.
Thanks for the feedback.
Click to expand...
Click to collapse
Damn! Do u have a warranty? Have u tried holding power button for like 20 sec?
Sent from my Amazon Kindle Fire2 using xda app-developers app
powerpoint45 said:
Damn! Do u have a warranty? Have u tried holding power button for like 20 sec?
Sent from my Amazon Kindle Fire2 using xda app-developers app
Click to expand...
Click to collapse
Ya i tried all that and the warranty I don't know. My mother bought them for my nieces and I dont want to give one of them one and the other not have anything. I'm gone give this one more week, i spent to much time on this kindle // will post update tomorrow after it has been charged all night.
19ant89 said:
Ya i tried all that and the warranty I don't know. My mother bought them for my nieces and I dont want to give one of them one and the other not have anything. I'm gone give this one more week, i spent to much time on this kindle // will post update tomorrow after it has been charged all night.
Click to expand...
Click to collapse
I had the same behaviour (or lack of behaviour :/) with my first kf2, on which I had tried to install the KF1 boot - yeah I know, you never read enough before flashing
No reply at all, either with normal usb, charger, or selfmade fastboot cable (tested on my new kf2)...
The thing is as soon as I saw it was bricked, I called Amazon for a solution ("don't know what happened, yesterday evening all was ok, this morning it wouldn't boot"). They asked me to perform a few tests (basically let it charge for 2 hours and try to boot again), and when I called back they just started the replacement procedure: I had a new item within 3 days, and 1 month to send the first back (carriage paid).
I just sent the first one back, so maybe they'll investigate and charge me, but honestly I doubt they'd give a damn
19ant89 said:
When I say it wont come on, I mean the back light is not coming on or the power button wont light up as if something is connected. And yes I thought it was my cable that I made, now the one I bought is here and still no luck. I let it charge before but I'm going to let it charge the entire night and try again tomorrow.
Thanks for the feedback.
Click to expand...
Click to collapse
I'm in _exactly_ the same situation. I'm going to try sending Amazon an e-mail about it, although the device was gifted to me from the US and I live in The Netherlands.

[Q] My Nexus 7 doesn't turn on or charge

Hello guys.
I wanna start saying that i found a couple of threads about this issue but none of them was about the 2013 version of this tablet.
Two days ago I was on a plane to London, i turned off my Nexus 7 2013 (the device has at max 3 months and i bought it brand new) that was fully charged.
During the flight I didn't turn it on...when I was at home, approximately 3 hours after, I tried to turn it on without success...tried to recharge it but no response from it...no blinking or steady white light.
Till now I still can't figure out what happened to it considering I just turned it off normally.
I tried all the steps provided by several google official support pages without luck. I also opened the back cover too see if some connectors were not properly attached; no problems there.
I am really starting to think that something broke.
My question would be: I bought it directly from Amazon and I was wondering if it's a problem that I rooted it and I installed a custom rom on it. Is it possible that sending it back will result in having it back myself without any kind of repair attempt?
Thanks to everyone will give this some time
Have you happened to try booting it into fastboot regardless of it not actually starting up? It's a long shot but you could try it.
Also if Amazon can't turn it on either it shouldn't be a problem.
Sent from my LG-LS980 using Tapatalk
goldflame09 said:
Have you happened to try booting it into fastboot regardless of it not actually starting up? It's a long shot but you could try it.
Also if Amazon can't turn it on either it shouldn't be a problem.
Sent from my LG-LS980 using Tapatalk
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By fastboot you mean the procedure where you have to press volume down + power button?
Anyways i kinda tried everything, it just doesn't respond.
Altough what I noticed just yesterday was that if I plug it to the charger it gets warm on the back, upper part meaning that the power still goes through...
But thinking that this is something related to the battery doesn't feel right...it was fully charged when I turned it off the last time.
I think i should give it back with RMA...It feels like the only choice i have.
N4R4Y4N said:
I think i should give it back with RMA...It feels like the only choice i have.
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I agree with that.
Sent from my Nexus 7 Flo running CM 11 4.4.2 with ElementalX Kernel using XDA Premium 4 mobile app

Phone shutdown and won't restart

My gf opened Amazon the other night and the phone just turned off and won't reboot at all. It was around 80% charge when this happened. Plug it in and no battery charging indication. Tried booting the bootloader to no avail as well.
Anyone else have this happen? And, were you able to get the phone started again?
I'd like to wipe the phone before sending it back.
Tia
Yes. Mine did twice. After some hours, it would randomly turn on to the bootloader unlocked screen, followed by the white Google screen then back to black.
The first time this happened, it was the third day that it booted by itself.
Second time it booted the next morning.
No connection to windows USB at all, or any flash drives, etc.
I suspect a broken USB port, and/or charging board.
I have a new board/port assembly that was delivered this morning. I hope to swap it out tomorrow at some point.
I'll update when it's back together.
I attached two pictures, showing the mount options that returned a couple of days ago.
Only problem is there is no device attached, and when I do attach to PC or flash drive, it won't mount anyway.
No dice. Got it back together, and same problem.
So now this is happening.
rwj5279955 said:
No dice. Got it back together, and same problem.
So now this is happening.
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With those disassembly/reassembly skills, I wish you were my down the street neighbor.....
I would've just sent it back to Google and got a new one
aceallan said:
I would've just sent it back to Google and got a new one
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I got it from Verizon. Unlocked bootloader voids the warranty.
rwj5279955 said:
I got it from Verizon. Unlocked bootloader voids the warranty.
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if it doesn't boot at all, can they tell?
y2grae said:
if it doesn't boot at all, can they tell?
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I don't know about that, but it does boot.
Really strange. After hours of nothing, it boots to the warning screen, then to the Google animation, then nothing.
After a few hours to a day or so of that, it simply turns on. Data intact and all

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