Is there anyone out there that can assure me the OnePlus 5t i am getting direct from them will connect to AT&T LTE all bands? I am porting my number after I pick it up from FedEx and if this issue is still ongoing I will not pick up the package but have it sent back. I don't want to port my number from another carrier to AT&T or I will be stuck since I am coming from Verizon.
Thanks
dlmartin said:
Is there anyone out there that can assure me the OnePlus 5t i am getting direct from them will connect to AT&T LTE all bands? I am porting my number after I pick it up from FedEx and if this issue is still ongoing I will not pick up the package but have it sent back. I don't want to port my number from another carrier to AT&T or I will be stuck since I am coming from Verizon.
Thanks
Click to expand...
Click to collapse
You won't have any problems with GSM carriers. OP5t supports all bands for those. I'm using mine on ATT in New Hampshire and it works normally. On some custom ROMs you might need to play with the APN a bit but on stock it worked fine out of the box. VoLTE and Wifi Calling will not work, even if you enable the settings with a Magisk module, however, so don't count on that.
Yes. I can also attest, works just fine on AT&T LTE.
Works fine on AT&T
Sent from my ONEPLUS 3T
Works fine on ATT, but be prepared to deal with ATT support as this device isn't officially LTE certified. When you give ATT your IMEI, you will likely be limited to a HSPA+ connection and see H+ instead of LTE on your status bar. My OnePlus One worked just fine, but I needed a new sim for my OnePlus 5T and took over a dozen calls to ATT support to finally actually get LTE on my phone... but as more and more people get their phones activated on ATT it will probably become less and less of a PITA.
LTE+ actually shows several times for me on the 5t, but as others have said LTE works fine. I didn't have any problems getting LTE with mine. Switches sims and pulled LTE immediately
crakerjac said:
Works fine on ATT, but be prepared to deal with ATT support as this device isn't officially LTE certified. When you give ATT your IMEI, you will likely be limited to a HSPA+ connection and see H+ instead of LTE on your status bar. My OnePlus One worked just fine, but I needed a new sim for my OnePlus 5T and took over a dozen calls to ATT support to finally actually get LTE on my phone... but as more and more people get their phones activated on ATT it will probably become less and less of a PITA.
Click to expand...
Click to collapse
Just take the sim card out of your old phone and put it in the 5T and you should get the same service you got before
Sent from my ONEPLUS 3T
Woking fine on ATT LTE for my 5T. I popped my sim from my 6P and put it in the 5T. LTE came right up. As others have mentioned, I've read that the issue is that ATT is a prick about unlocked non-ATT phones. Just give them the IMEI of your old phone when porting over and it should be fine.
This is my experience during the last week:
Went to the ATT store , Clinton, Connecticut, bought new sim and activated my brand new 5T. Only got H+. I have an extra att phone, I put the bought and activated att sim from the oneplus in it. But I only get H+ on that phone. So I plan to go to att store and ask them to activate lte on that old phone. Now when I put the sim back into the oneplus . All I got was H+. In other words, what imei will it be for my oneplus? I would assume it will be the old phone imei since the sim was activated on it. I am kind of one track mind about lte, because I had trouble sending pictures over H+. I don't know why I seemed to have problem when other oneplus owners seemed to fix their lte easily. I have spent hours at the ATT store and the tech and manage Mike swore that they cannot help me. They referred to ATT tech support because my 5T is not recognized by ATT network.
PS. I took the 5t to the att store and bought the sim from them. They activated the oneplus imei so that might be the original problem. I really need to fix this.
AT&T can fix it. It's a HUGE pain, but it can be done. Do you have another phone on your account with the same size sim and LTE? My argument to ATT was this:
My wife has a S7 and gets LTE coverage. Phones side by side, the 5T states H+. I take the sim out of the S7 and put it in the 5T and boom LTE.
Support finally did something with the IMEI and ICCID on my account. After two reboots (no idea why two boots unless whatever he tried first didn't work), I got LTE with my sim on ATT. Don't bother with an ATT store as they have proven to be completely worthless. It's not an 'uncommon' problem. Keep contacting support until you get someone who can help you.
ctowne said:
Just take the sim card out of your old phone and put it in the 5T and you should get the same service you got before
Sent from my ONEPLUS 3T
Click to expand...
Click to collapse
I would have done that, but the OnePlus One has a micro sim and the OnePlus 5T has a nano sim.
crakerjac said:
AT&T can fix it. It's a HUGE pain, but it can be done. Do you have another phone on your account with the same size sim and LTE? My argument to ATT was this:
My wife has a S7 and gets LTE coverage. Phones side by side, the 5T states H+. I take the sim out of the S7 and put it in the 5T and boom LTE.
Support finally did something with the IMEI and ICCID on my account. After two reboots (no idea why two boots unless whatever he tried first didn't work), I got LTE with my sim on ATT. Don't bother with an ATT store as they have proven to be completely worthless. It's not an 'uncommon' problem. Keep contacting support until you get someone who can help you.
I would have done that, but the OnePlus One has a micro sim and the OnePlus 5T has a nano sim.
Click to expand...
Click to collapse
That was exactly my problem. I cannot believe the ATT store cannot and or would not fix it for me. Anyway I ordered a new sim for my number directly from
ATT and it worked for me. As the ATT tech support said the ATT store sim was for the wrong ICCID. Hope this helps someone.
Sent from my ONEPLUS A5010 using Tapatalk
55mb/s consistently on Straight Talk (Using At&t's towers) in Chicago. Shouldn't be a problem at all. Verizon on the other hand
Related
What are other people's US experiences, what type LTE do you get?
Google starting selling the Nexus 7 LTE in the Google Play store 130909 https://play.google.com/store/devic...cked_T_Mobile_SI?id=nexus_7_32gb_2013_lte_tmo
It comes with 30 days of T-Mobile LTE/HSPA. I confirmed with Google Play support that they are shipping the US version that has LTE bands 13 and 17. This means that in addition to T-Mobile LTE and HSPA, this will do the same on AT&T and also LTE on Verizon.
Google says it does not work with Verizon, but technically, it should. Verizon has a full LTE nationwide coverage on band 13. I am going to try my Verizon sim the day I get this thing. Then I'll be raiding the AT&T store for 30 days of LTE: fastest provider wins.
What are other people's US experiences, what type LTE do you get?
If you go Nexus 7 LTE 〉Settings 〉About Tablet 〉Status, Mobile network type indicates what connection you have, eg. LTE:13.
best test apps:
- Speed Test
- Open Signal
- Sensorly
- SignalCheck Lite
- Firebind (check for blocked ports, shouldn't be any)
Some blog posts:
Nexus 7 LTE for the US: http://blog.haraldrudell.com/2013/08/nexus-7-lte-future-of-mobility-nexus-7.html
US Open Access: http://blog.haraldrudell.com/2013/08/googles-got-balls.html
LTE Portability in the US: http://blog.haraldrudell.com/2013/09/4-13-17-are-magic-numbers-mobile-device.html
PhoneGeek said:
Google says it does not work with Verizon, but technically, it should. Verizon has a full LTE nationwide coverage on band 13. I am going to try my Verizon sim the day I get this thing. Then I'll be raiding the AT&T store for 30 days of LTE: fastest provider wins.
Click to expand...
Click to collapse
Source please?
It was supposed to work with Verizon, on LTE at least. I'm not going to order one if it doesn't.
It works with Verizon LTE not 3g
Sent from my SPH-L900 using XDA Premium 4 mobile app
Very interested to hear what happens when you pop in your Verizon SIM.
Actually someone already has: http://www.droid-life.com/2013/09/11/video-first-look-at-verizon-data-on-the-new-nexus-7-lte/
cmstlist said:
Very interested to hear what happens when you pop in your Verizon SIM.
Actually someone already has: http://www.droid-life.com/2013/09/11/video-first-look-at-verizon-data-on-the-new-nexus-7-lte/
Click to expand...
Click to collapse
In the comments on that video, a couple of people are noting that Verizon stores have refused to supply sim cards and activate Nexus 7 tablets, because "they're not in their system". I think the person that made the video just removed the sim from his phone and it worked. I want to get one of these and add it to my current plan for $10/month and share my current data plan. It's too bad Google and Verizon can't seem to get it together and explain how this works. I'll wait until there are no hoops to jump through. I wonder if the LTE only, no 3G restriction on Verizon is Google's way of forcing Verizon's hand. I don't think they're allowed to refuse a device that operates solely on LTE.
patrickoneal said:
In the comments on that video, a couple of people are noting that Verizon stores have refused to supply sim cards and activate Nexus 7 tablets, because "they're not in their system". I think the person that made the video just removed the sim from his phone and it worked. I want to get one of these and add it to my current plan for $10/month and share my current data plan. It's too bad Google and Verizon can't seem to get it together and explain how this works. I'll wait until there are no hoops to jump through. I wonder if the LTE only, no 3G restriction on Verizon is Google's way of forcing Verizon's hand. I don't think they're allowed to refuse a device that operates solely on LTE.
Click to expand...
Click to collapse
I'm trying to activate one for my buddy on Verizon. It doesn't appear to be Verizon trying to be stubborn about it. It's more about technical limitations. Verizon devices need a serial number and a SIM ID to activate on their LTE network and the Nexus 7 only has a SIM ID that can be used. The serial number isn't recognized in Verizon's system because it's still a GSM device. So thus far, it looks like the method shown of using a SIM that's already activated is the only way of getting this going. Having its own dedicated number is a trickier matter.
j.bruha said:
I'm trying to activate one for my buddy on Verizon. It doesn't appear to be Verizon trying to be stubborn about it. It's more about technical limitations. Verizon devices need a serial number and a SIM ID to activate on their LTE network and the Nexus 7 only has a SIM ID that can be used. The serial number isn't recognized in Verizon's system because it's still a GSM device. So thus far, it looks like the method shown of using a SIM that's already activated is the only way of getting this going. Having its own dedicated number is a trickier matter.
Click to expand...
Click to collapse
Edited to add: Thanks for the reply and the information.
Well, that sucks.
As far as I know, Google advertised this as working with Verizon when it was launched. Now they're saying next to nothing about it.
So, if I want to activate this as an add-on tablet at $10/month, I have to buy the Nexus 7, some other used Verizon tablet off ebay, activate it and swap the SIM. I may be incorrect, but I'd bet you couldn't sell off the other tablet and let someone else activate it using this method, unless the SIM isn't attached to the serial number in Verizon's system.
No offense intended, but I believe this is Verizon being stubborn. The tablet obviously functions on their network, but they aren't willing to supply a SIM and simply activate it.
Please let us know if you're successful in getting it activated without swapping a SIM from some other device. I can't be the only one interested in getting this going, but I'm not going to order one until I know it works.
I seem to remember reading that with past devices, others have had success bringing in a tablet that's already active on some other account but without the SIM, and asking for a SIM to activate it.
Buy Verizon ipad mini. Activate sim. Return ipad mini. Win?
Sent from my SCH-I545 using Tapatalk 4
patrickoneal said:
Edited to add: Thanks for the reply and the information.
Well, that sucks.
As far as I know, Google advertised this as working with Verizon when it was launched. Now they're saying next to nothing about it.
So, if I want to activate this as an add-on tablet at $10/month, I have to buy the Nexus 7, some other used Verizon tablet off ebay, activate it and swap the SIM. I may be incorrect, but I'd bet you couldn't sell off the other tablet and let someone else activate it using this method, unless the SIM isn't attached to the serial number in Verizon's system.
No offense intended, but I believe this is Verizon being stubborn. The tablet obviously functions on their network, but they aren't willing to supply a SIM and simply activate it.
Please let us know if you're successful in getting it activated without swapping a SIM from some other device. I can't be the only one interested in getting this going, but I'm not going to order one until I know it works.
Click to expand...
Click to collapse
No offense taken, though let me clarify what I meant in my post by it being a technical limitation.
The serial numbers on the Nexus 7 are for GSM devices (IMEI's starting with 35xxx). Verizon's system does not recognize these serial numbers to work on their network. The system looks for ESN numbers (usually starting with 99000xxx) for a CDMA network, then asks for the ICCID (SIM ID) for the LTE SIM card. The Nexus 7 doesn't have a CDMA radio in it at all, which Verizon's network still needs in a device for it to complete the activation process.
Once activated, that SIM can be moved into another compatible device and work beautifully as Droid Life showed already, but that's not the issue we're having. Your described scenario is what I'm going to try for my buddy this weeked, but I have a feeling it won't work.
I don't think d11dog11's suggestion won't work either A) because the iPad Mini uses a nano SIM (4FF), B) because when the iPad is returned, the system defaults to disconnecting the number that was activated on that device, and C) you'll still get nailed with a restocking fee.
Indeed, this sucks!
LTE Results are in
Here's my download experience from a downtown San Francisco rooftop:
T-Mobile USA LTE:
SpeedTest: 43 ms 8.39 down 1.23 up Mb/s
signal: -104 dBm 36 asu rsrq -9 dB
T-Mobile HSPA:
SpeedTest: 73 ms 9.03 down 0.78 up Mb/s
signal: -104 dBm 35 asu rsrq -8 dB
Verizon Wireless:
SpeedTest: 196 ms 0.481 0.265 Mb/s <<== SUCKS BIG TIME! 2G Speed?
Signal -73 dBm 67 asu -12 dB
Comcast Wi-Fi: 18 ms 27.274 7.880
T-Mobile is on the higher frequency that would give spottier coverage, but they are doing quite alright.
Verizon sucks ass. A year ago everybody but Verizon looked like clowns. Today (starting about six months ago) the clown is Andy MacLeod, CTO of the Verizon Wireless partnership. How could they possibly fail?
San Francisco is the most densely populated area outside Manhattan, and this dude needs to pay attention. If you stay up until 1 am on a weekday, Verizon might give you 8 Mb/s down. The sucky area is not only downtown, as a matter of fact, I don't now of a good area anymore. A year ago it was 18 Mb/s greatness 24/7. There's crazy talk of a high-capacity overlay on band 4, but we got none of that, and one might wonder how this can go on for months on end. I canceled the day I got the Nexus 7 LTE. Nexus 5 will support everyone but Verizon, i'll get that one, too: hello Sprint!
The included T-Mobile SIM is a broadband pass that gives you 30 days/2 GB of HSPA or LTE but no voice.
Sensorly, SignalChecker and Open Signal are not good for speed test, so stick with SpeedTest.
PhoneGeek said:
Nexus 5 will support everyone but Verizon, i'll get that one, too: hello Sprint!
Click to expand...
Click to collapse
One reason why it's less likely that Sprint will be supported on the same unlocked unit as GSM carriers: Sprint's LTE devices do not store the CDMA subcriber identity on the SIM card like Verizon does. Their Androids tend to have an internal non-removable SIM, and their iPhones have a SIM that only stores the LTE identity. So when two Verizon iPhone users swap SIMs, the phone numbers follow suit completely. When two Sprint iPhone users swap SIMs, the phone numbers remain on the devices but the LTE identities swap which must be confusing for the phone.
Nexus 5 on Sprint, AT&T and T-Mobile
The FCC publish on the Nexus 5 (LG D820) removes any doubt of it not being a Sprint phone. It’s a herkulean effort to support all their LTE bands, which I believe nobody has done yet. It quacks like an LG G2 but has a different display size from all other LG 8xx submissions. And then then was the KitKat leak, conveniently 2 days before the FCC published it, where there was an LG logo. Google must start shipping before Christmas, and September plus two months is November.
The likelihood that Google would put out a Sprint-only phone is zero.
The likelihood of Sprint kissing the feet of anyone putting out a Nexus phone on their network is really high.
The rest is engineering.
AT&T didn't work on LTE only HSPA+
I just bought hey Nexus 7 LTE from Best Buy yesterday.when I tried to activated through AT&T it activated but it only showed H in the signal strength menu bar. when I called AT&T customer supportTo provision it for LTE they said it wasn"t in their system and they wouldn't help me so I returned it.
needless to say I am very disappointed anybody else have the same issue?
oilpressure said:
I just bought hey Nexus 7 LTE from Best Buy yesterday.when I tried to activated through AT&T it activated but it only showed H in the signal strength menu bar. when I called AT&T customer supportTo provision it for LTE they said it wasn"t in their system and they wouldn't help me so I returned it.
needless to say I am very disappointed anybody else have the same issue?
Click to expand...
Click to collapse
That's strange, considering there's an AT&T option on Play Store. You returned the tablet or cancelled the SIM?
You could try ordering from Play Store instead with the bundled AT&T SIM. Maybe that one will be provisioned properly for LTE.
Sent from my Nexus 7 using Tapatalk 4
Picked up the new Nexus 7 LTE (2013 edition) and popped in my Verizon micro-SIM. Everything worked great for a few days. Just got a notification in my tray asking me to register my device with the Verizon Network? I clicked the link, it opened my browser and went to some Verizon site, but the page didn't load. I couldn't receive/send any data or even pick up a signal.
When I removed and re-insert the SIM and rebooted the device, it would pick up a cellular signal for a few minutes, then would drop signal.
I put the SIM back in my GS3, it registered with the network and got signal on the phone. I then re-inserted the SIM into the Nexus 7 and have LTE service once again.
Anyone else have this problem?
studiddie said:
Picked up the new Nexus 7 LTE (2013 edition) and popped in my Verizon micro-SIM. Everything worked great for a few days. Just got a notification in my tray asking me to register my device with the Verizon Network? I clicked the link, it opened my browser and went to some Verizon site, but the page didn't load. I couldn't receive/send any data or even pick up a signal.
When I removed and re-insert the SIM and rebooted the device, it would pick up a cellular signal for a few minutes, then would drop signal.
I put the SIM back in my GS3, it registered with the network and got signal on the phone. I then re-inserted the SIM into the Nexus 7 and have LTE service once again.
Anyone else have this problem?
Click to expand...
Click to collapse
Bump I'm wondering this same thing had mine one day but wandering how long they will let it work?
cliftonrouse said:
Bump I'm wondering this same thing had mine one day but wandering how long they will let it work?
Click to expand...
Click to collapse
I've had mine in my tabet for about the past 5 days. The only thing that has changed is when I login to my VZW account, it shows an Unknown device. However, it still works. I am planning to leave my sim in for as long as it will let me. Great tablet.
Here is the full cause of the issue after much research (probably an amalgamation of all the information above + some more)
When you pop in your 4G AT&T SIM and give AT&T the new IMEI (SIM1) to update in the database, they cannot 'see' this device as an LTE capable device and cannot activate/provision LTE for this phone, even though the phone supports all the required AT&T LTE Bands.
Arguing with them using logic is futile as even the most technologically adept 'Tech Support' representatives will repetitively claim, ''We can only guarantee LTE service on an AT&T device'' This is why you can only see H+ (HSPA+) on your device.
There are now two ways to proceed: (first make sure your APN settings or correct)
1) Use an older AT&T device (LTE capable), pop your SIM back into this device. Call customer care and ask them to update the IMEI to this older handset. Restart your phone, verify the LTE/4G signal on your notification bar/ confirm with LTE discovery/ (your favourite tool)
Now, take the sim card and re-insert it in your Zenfone 2. You should now see the '4G' icon on your Zenfone.
Note: AT&T will conduct occasional system-wide sweeps to verify if their SIM cards are actually inserted in the device whose IMEI they have registered and if not, they will update the IMEI on their database and you may lose 4G and rollback to HSPA+.
2) WAIT. I've spoken to Asus regarding the issue and this is a known issue to them. I've been told to expect a modem firmware update (no ETA - don't ask me) after which, somehow, this issue should not be a concern and AT&T will be able to provision the Zenfone 2 IMEI as an LTE capable device.
3) Some amazing workaround by a technically adept AT&T representative who can 'force' LTE registration to the device
4) You tell me.
Very informative regarding LTE provisioning on AT&T. In my experience, once they contenders and remove the LTE. a new SIM will need to be used to get back LTE. Even though the account is provisioned for LTE.
Sent from my ASUS_Z00AD using XDA Free mobile app
AT&T stated they will be offering the ZenFone 2 soon with a contract.
That's crazy! There should be no need for these shenanigans on a GSM carrier. I'm sure the service is leaps better, but I did not have this problem on T-Mobile. I do have a prepaid SIM, so that could make all the difference.
Has to be an issue with certain ZP2's i used an att straightalk sim, and had no issue connecting to LTE at all, i just pop the sim in, searched for networks, registered on att added the straightalk att apns and boom done got full LTE signal on 06610.
Had the same issue with my Nexus 5 originally, a real hassle dealing with support to correct (especially on a corporate account). Currently waiting on ZF2 to arrive, but hoping this is corrected in the latest firmware:
"32. Using HW encode for 4G SKU."
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=12194&extra=page=1
I am tracking this thread and a related thread and wondering if I need to call AT&T and tell them to delete my ZF2's IMEI. I definitely am only showing H+ symbols and when I did a speed tests, uhm, tests definitely reveal I am not getting LTE speeds. AT&T tried to tell me I am seeing H+ symbol because the ZFT is not an AT&T branded product but I didn't really think this was true. H+ is not the worst of the worst and I really would notice it if I had two phones side by side, but I can live with it more or less if I have to, although yes-I want my LTE back if I can get it - the point is that the ZF2 is capable of LTE and I am very much still on an AT&T contract and honoring my contract on a line that has had LTE for at least 2 years or more now. I just merely bought my own phone this time and needed a new SIM card for it as I had nano on the last one. So-would telling AT&T to lose my IMEI and give me a new SIM put LTE on my ZF2? The APN information matches what is already listed so that is of no use-it seems universal to either H+ or LTE.
babsk said:
I am tracking this thread and a related thread and wondering if I need to call AT&T and tell them to delete my ZF2's IMEI. I definitely am only showing H+ symbols and when I did a speed tests, uhm, tests definitely reveal I am not getting LTE speeds. AT&T tried to tell me I am seeing H+ symbol because the ZFT is not an AT&T branded product but I didn't really think this was true. H+ is not the worst of the worst and I really would notice it if I had two phones side by side, but I can live with it more or less if I have to, although yes-I want my LTE back if I can get it - the point is that the ZF2 is capable of LTE and I am very much still on an AT&T contract and honoring my contract on a line that has had LTE for at least 2 years or more now. I just merely bought my own phone this time and needed a new SIM card for it as I had nano on the last one. So-would telling AT&T to lose my IMEI and give me a new SIM put LTE on my ZF2? The APN information matches what is already listed so that is of no use-it seems universal to either H+ or LTE.
Click to expand...
Click to collapse
They need to have an LTE capable AT&T phone first. Then you can switch sim into the ZF2. Had to use my Lumia 635 imei. Unfortunately, once I swith to a non LTE phone, for example, my nexus 4, their system detects it and removes the LTE profile. So, I have to call them again if I want to get LTE on the ZF2.
Sent from my XT1033 using Tapatalk
mrcamp said:
They need to have an LTE capable AT&T phone first. Then you can switch sim into the ZF2. Had to use my Lumia 635 imei. Unfortunately, once I swith to a non LTE phone, for example, my nexus 4, their system detects it and removes the LTE profile. So, I have to call them again if I want to get LTE on the ZF2.
Sent from my XT1033 using Tapatalk
Click to expand...
Click to collapse
I have heard that before-hmmm. I would have needed a nano adapter to put the sim from my previous very LTE capable got LTE all the time Lumia phone first and didn't know that ahead of time. But
I did call them and my guess is I am being lied to that they gave me LTE? I now at least can prove it with speed tests and demand that they fix it but how do they do this is at this point
Sent from my K010 using XDA Free mobile app?
I noticed that when I make a call, the phone drops from LTE to HSPA or whatever their 3G band is called. I have an LTE SIM in there that had HD calling working on my Essential, Pixel2 XL, iPhone 8+, OP3, etc...
I was getting HD calling on all of those devices, and I did call AT&T support and had them add my IMEI to the line, so it should be working. Is there something that I have to do to enable it on the phone?
My concern is that if I am tethering while on a conf call, I won't get LTE and that's a problem.
Thoughts?
U had it on ur op3, I thought att did not allow volte on non att phones, I was never able to get it on my op3
I thought that I did, and I did on my Essential. Damn it, this sucks... Might have to go back to the Essential. Not having voice and data at the same time in 2018 blows... I am within the return window, although because of the credit card breach, the card they would need to refund to, has been canceled... What a cluster...
Yeah, ran through all sorts of hoops with several customer service reps. They say that VoLTE is enabled and provisioned properly to this SIM and IMEI, but I can't get it to work and it doesn't even show up as an option to enable it in any of the phone's menus... So either AT&T won't allow this BYOD device to have simlutanous voice and data on LTE, or maybe something in the beta isn't giving me the option.
Is anyone running the stock non beta OOS and getting VoLTE to work on AT&T?
I also gave them an IMEI from one of my other phones, an AT&T branded Note 5 that I own, and told them to put that one in and see if it worked, because that would tell me whether it is the phone itself not able to do it, or a provisioning thing on AT&T's end... That didn't work either...
I then went back to my Essential and had them enter that IMEI and it didn't work either...
I guess if I want wifi calling and voice and data at the same time, I have to pay a ton of money for an AT&T phone... Kinda bummed...
I talked to their support and put the SIM back in my Essential, and it fired right up and has VoLTE and doesn't drop to H+ when I make a call. Same SIM, I didn't even call to give them the IMEI. So something isn't supported on the OP5T.
Which sucks, because between the two phones, I really prefer the 5T. Oh well, I guess it wasn't meant to be... That's the downside of buying unlocked phones, you may miss out on some of the key features that you want on the carrier side...
Which ROM are you on?
Did you turn on VoLTE in settings if you are in stock OOS? If not you can try a custom ROM like Liquid Remix that have VoLTE working
Stock rom. If I have to install a custom rom to get the phone to work, not worth it. I will just return it and get my money back
AT&T only enables VoLTE and LTE+ on provisioned devices and supported, usually BYOD especially for a non-listed device does NOT apply. I was on AT&T when I got my 5T, tried my sim from iPhone 6S and a brand new sim I got at the store that I was assured would have VoLTE capability, but nothing. Not even wifi calling would work on my 5T. No options in Settings either to toggle it. They want you to buy the device from them is why they do this on unlocked phones.
I switched to T-Mobile and I had VoLTE, LTE+, and VoWiFi all on first boot with T-Mobile sim, with all of them listed in Settings on the same device with same software version as I was when on AT&T's network.
It's simply just a case of AT&T not supporting the device. Typically only carrier-sold phones for AT&T will have those capabilities, if you look it up you'll see many people say the same. Personally I'm glad I switched to T-Mobile because they don't lock down all of those features to try to get me to buy a phone from the carrier like AT&T did/does. I'd never go back to them at this point. Sorry but if staying on AT&T is the only option for you I'd look into how you could go about returning the phone to OnePlus and getting something AT&T-approved.
SquireSCA said:
Stock rom. If I have to install a custom rom to get the phone to work, not worth it. I will just return it and get my money back
Click to expand...
Click to collapse
EnveeAtlas said:
AT&T only enables VoLTE and LTE+ on provisioned devices and supported, usually BYOD especially for a non-listed device does NOT apply. I was on AT&T when I got my 5T, tried my sim from iPhone 6S and a brand new sim I got at the store that I was assured would have VoLTE capability, but nothing. Not even wifi calling would work on my 5T. No options in Settings either to toggle it. They want you to buy the device from them is why they do this on unlocked phones.
I switched to T-Mobile and I had VoLTE, LTE+, and VoWiFi all on first boot with T-Mobile sim, with all of them listed in Settings on the same device with same software version as I was when on AT&T's network.
It's simply just a case of AT&T not supporting the device. Typically only carrier-sold phones for AT&T will have those capabilities, if you look it up you'll see many people say the same. Personally I'm glad I switched to T-Mobile because they don't lock down all of those features to try to get me to buy a phone from the carrier like AT&T did/does. I'd never go back to them at this point. Sorry but if staying on AT&T is the only option for you I'd look into how you could go about returning the phone to OnePlus and getting something AT&T-approved.
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I have an ATT sim from my company originally meant for an iPhone. VoLTE did not work on a google pixel cause the plan was not compatible. And since it is not my plan I can't make changes. I ordered the Oneplus to see if I could get it to work. And on a Stock ROM it will not work without Root and the Magisk Module to enable VoLTE. It will work on Custom ROMS such as Omni and Phoenix, both of with work for me with no issues.
In the end I returned the OP5T for a refund, and am back to using my Essential. While that is a non-AT&T phone that I bought right from Essential, it does support VoLTE out of the box, no issues. I don't get Wifi Calling, but I get HD Calling, works with my tethering plan, etc... Not sure why the Essential works but the OP5T doesn't, and it sucks because I liked the OP5T more... but it is what it is...
[IMG=http://ibb.co/cACzS7[/IMG]
i got it working on the 5T
IRatchett said:
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It works on ATT, but the issue is that it doesn't do HD Calling, Wifi Calling, etc...
Make a phone call and while you are on the phone, you lose LTE and it drops to HSPA(3G)...
It's not a phone limitation, it's that AT&T won't allow it to have those features on their network. That is the ONLY reason I sent the phone back. Hopefully they address it with the OP6 and get in "approved" for AT&T and I can sell my iPhone 8+ and come back to Android...
SquireSCA said:
It works on ATT, but the issue is that it doesn't do HD Calling, Wifi Calling, etc...
Make a phone call and while you are on the phone, you lose LTE and it drops to HSPA(3G)...
It's not a phone limitation, it's that AT&T won't allow it to have those features on their network. That is the ONLY reason I sent the phone back. Hopefully they address it with the OP6 and get in "approved" for AT&T and I can sell my iPhone 8+ and come back to Android...
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Sorry, but this will never happen in the foreseeable future.
AT&T purposely does this to all BYOD, so the OP6 is not going to change anything. They only offer these options for phones you purchase directly through them online or in an AT&T store.
EnveeAtlas said:
Sorry, but this will never happen in the foreseeable future.
AT&T purposely does this to all BYOD, so the OP6 is not going to change anything. They only offer these options for phones you purchase directly through them online or in an AT&T store.
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Not entirely true. The Pixels you buy straight from Google, work. The Essential that I had, worked fine. There are phones that work just fine that you don't have to purchase through AT&T.
SquireSCA said:
Not entirely true. The Pixels you buy straight from Google, work. The Essential that I had, worked fine. There are phones that work just fine that you don't have to purchase through AT&T.
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No I got it working, i was trying to show a screenshot
IRatchett said:
No I got it working, i was trying to show a screenshot
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How did you get it working? I didn't want to root it and install a custom ROM, which I believe was the only way to get it working.
I tried using an IMEI from one of my other phones that I know worked, etc... Nothing worked.
You guys know that even if you show the switches and turn them on, that the LTE data doesn't work right? It's just showing the options and you can turn them on. I even have my OP5t added to my account as an ATT LG G6 and it doesn't work. Unless there is some agreement, like with the Essential Phone or Google's only official phone, you're out of luck.
xgerryx said:
You guys know that even if you show the switches and turn them on, that the LTE data doesn't work right? It's just showing the options and you can turn them on. I even have my OP5t added to my account as an ATT LG G6 and it doesn't work. Unless there is some agreement, like with the Essential Phone or Google's only official phone, you're out of luck.
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Exactly, that's what I was getting at. I talked to ATT several times, tried different IMEI's and nothing worked. Regardless of what the options in the menu claim, it doesn't work. If you are just using your phone it will say LTE. But when you make a call, as soon as it connects, it switches to 3G or HSPA+... It won't do phone calls and LTE data at the same time.
If it did, I would have kept the phone. But that's a pretty big feature to have to live without for me. That and HD calling, Wifi Calling, etc...
I wish that OnePlus would do whatever they need to do to get the phone "certified" for ATT, but I don't see that happening...
SquireSCA said:
Exactly, that's what I was getting at. I talked to ATT several times, tried different IMEI's and nothing worked. Regardless of what the options in the menu claim, it doesn't work. If you are just using your phone it will say LTE. But when you make a call, as soon as it connects, it switches to 3G or HSPA+... It won't do phone calls and LTE data at the same time.
If it did, I would have kept the phone. But that's a pretty big feature to have to live without for me. That and HD calling, Wifi Calling, etc...
I wish that OnePlus would do whatever they need to do to get the phone "certified" for ATT, but I don't see that happening...
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Yea, it's a pretty crappy situation. I came from a Moto x Pure to the OP5 and then to the OP5t and it was a big disappointment when I was stuck without LTE on calls. I had the Moto x on Verizon though. I really don't get why they restrict BYOD phones at all considering that if people use MORE data, they are likely to bump up their plans to the next tier. I kinda don't get the rationale. Anyway, it is what it is. I love my OP5t and hope to keep this phone for a while, unlike many past phones. But I live in a city, so rarely have issues here.
Hey so I am having an issue where the Supplementary Services on my N975F/DS are not working with AT&T but seems to work fine with a T-Mobile SIM. Whenever I try to open Supplementary Services with my AT&T SIM inserted it gives me an error "Failed to read data. Something went wrong. Check your SIM card or network connection, then try again."
I have already tried the following:
Replaced my AT&T SIM card twice
Reset Network settings
Spoke with multiple AT&T representatives who allegedly changed some stuff on the "backend" to fix it but in reality it did nothing.
I am on Android 10 running Dr.Ketan rom Q07. Only have 1 SIM card inserted, the other slot has my MicroSD card.
So any ideas on what I could try to get this fixed?
Thanks!
This isn't the answer you want but change carriers. I have the same device and AT&T didn't play nicely with it. Slow data and no wifi calling. I switched to TMobile (and mint for a cheap second line) and it works perfectly.
sansnil said:
This isn't the answer you want but change carriers. I have the same device and AT&T didn't play nicely with it. Slow data and no wifi calling. I switched to TMobile (and mint for a cheap second line) and it works perfectly.
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I've thought about it for a while now, just didn't want to pull the trigger since I have everything with AT&T (been with them since they were CIngular/Pac-Bell). How's the coverage and signal strength compared to AT&T? Any downsides/issues after switching?
eL_MeXiCaNo said:
I've thought about it for a while now, just didn't want to pull the trigger since I have everything with AT&T (been with them since they were CIngular/Pac-Bell). How's the coverage and signal strength compared to AT&T? Any downsides/issues after switching?
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That's a good question. I was an AT&T customer for 10+ years before bailing and I had some concerns about T-Mobile's coverage and network but I was pleasantly surprised their coverage was right there with AT&T and the Verizon phone I use for work. Coverage probably varies for everyone based on where they live but I've been using T-Mobile for almost a year and no regrets. It's a nice perk getting Netflix for $2 a month and they support RCS for text and Wifi calling. Btw, I don't work for T-Mobile or even own stock, just sharing my experience with them.
sansnil said:
This isn't the answer you want but change carriers. I have the same device and AT&T didn't play nicely with it. Slow data and no wifi calling. I switched to TMobile (and mint for a cheap second line) and it works perfectly.
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Click to collapse
sansnil said:
That's a good question. I was an AT&T customer for 10+ years before bailing and I had some concerns about T-Mobile's coverage and network but I was pleasantly surprised their coverage was right there with AT&T and the Verizon phone I use for work. Coverage probably varies for everyone based on where they live but I've been using T-Mobile for almost a year and no regrets. It's a nice perk getting Netflix for $2 a month and they support RCS for text and Wifi calling. Btw, I don't work for T-Mobile or even own stock, just sharing my experience with them.
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You don't own stock? Well too bad, I'm sure my extra $50 a month would of made you a billionaire :laugh: xD
But yeah after extensive troubleshooting with multiple AT&T reps, replacing my SIM card multiple times and even trying my sisters AT&T SIM with the same error it is official that AT&T does not like non-AT&T phones. I got a prepaid T-Mobile SIM and popped it in to try it our for a month and boom Supplementary services works like a charm with it. So looks like I have to live with it until I decide to pull the trigger and switch to T-Mobile.
For everyone else who stumbles into this thread via google, you will get nowhere really with AT&T reps, nothing they do will fix this as it is an issue with AT&T itself and not the phone. So if you want to use call forwarding you will need to reach out to AT&T directly and have them set it up as not even MMI codes work... or just switch to T-Mobile. Hopefully AT&T does some backend changes to fix this and get it working but not holding my breath.
eL_MeXiCaNo said:
You don't own stock? Well too bad, I'm sure my extra $50 a month would of made you a billionaire :laugh: xD
But yeah after extensive troubleshooting with multiple AT&T reps, replacing my SIM card multiple times and even trying my sisters AT&T SIM with the same error it is official that AT&T does not like non-AT&T phones. I got a prepaid T-Mobile SIM and popped it in to try it our for a month and boom Supplementary services works like a charm with it. So looks like I have to live with it until I decide to pull the trigger and switch to T-Mobile.
For everyone else who stumbles into this thread via google, you will get nowhere really with AT&T reps, nothing they do will fix this as it is an issue with AT&T itself and not the phone. So if you want to use call forwarding you will need to reach out to AT&T directly and have them set it up as not even MMI codes work... or just switch to T-Mobile. Hopefully AT&T does some backend changes to fix this and get it working but not holding my breath.
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can you get ATT VoLTE working with N975F? If yes, how?
I made a call and got a message that my phone would no longer work on their network since they are upgrading things. This phone isn't that old. I wonder if their system doesn't recognize it. The lady said their system was showing it was a 2g phone so I told her it handles 4g. She said on Cricket it's only able to use 3g. Does anyone know if this is true. I don't trust some operator in another country reading off a script. It sounded like they want everyone to buy phones from their website. I can't imagine a relatively new phone not having the right band. Maybe there is a setting I need to tweak or flash onto my phone if I'm only using 3g on Cricket. I'm sure I've seen my antenna say LTE. Or maybe Cricket is screening out non Cricket phones.
Check it's specs.
If it supports the needed 4G bands it may need to be reconfigured. I haven't a clue how to do that.
Maybe Access point names but it may go deeper than that.
I'm going to google and see exactly what specs Cricket will require. I think you're right and maybe something to reconfigure. I can't imagine Cricket shutting off tons of new ish phones just because they aren't bought from Cricket. Ran a speed test now and got 2.77mbps download and 8.49mbps upload. I am showing LTE now which means I'm not on 3g as she was saying now. I bet it's a sales gimmick to scare less savy folks. What mean loose phone signal in Feb hehehe.
Edit: I was on wifi when I got the message so maybe when I phone is on wifi and not using their LTE network it doesn't detect anything which is why they told me I have a 2g phone. When I shut off wifi LTE popped right up so it's probably a glitch in their way of informing us.
Edit2: Spoke to a tech at Cricket and he said my phone currently isn't compatible with them aaahahahhaha dumb. I told him I'm currently using it on LTE just fine no issues. He didn't have anything to say when I asked him since I'm not using 3g then it shouldn't affect me. He just said he wants me to have great service so buy another phone from Cricket. BS
Only HD1905 works
bhaliyo said:
Only HD1905 works
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I have HD1907 and it's currently working on LTE. Are you referring to not working in the future or currently working?
jeffrimerman said:
I have HD1907 and it's currently working on LTE. Are you referring to not working in the future or currently working?
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Not working in the future. Here is the list of devices can work after Feb 2022.
bhaliyo said:
Not working in the future. Here is the list of devices can work after Feb 2022.
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That link keeps rerouting to an ATT samsung S21 advertisment. I'll try to google the list
jeffrimerman said:
That link keeps rerouting to an ATT samsung S21 advertisment. I'll try to google the list
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See the attachment above
Yes I
bhaliyo said:
See the attachment above
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Yes I was able to download that list when I googled. Judging by what it said these are phones that are tested and will work, not so much that other phones won't work. My phone was originally branded for Tmobile so I'm sure they wouldn't have tested it but it would have only had a different OS with Tmobile bloatware which I took off. The cricket people said their LTE isn't changing so I shouldn't have an issue but it will be interesting to find out. They must have just been looking at this list which is why they said my phone currently isn't compatible.
Funny this was asked but no answer given from ATT. I'll keep googling
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I read a discussion here from 2019 someone else asked and the different variants are by region as they usually are for the different LTE frequencies. 1905 is North American, 1907 is Tmobile in North America so I would imagine my LTE frequency is still going to be fine. Those that bought Chinese phones etc probably not.
This is weird. The current ad for it on Amazon says it's currently not compatible with ATT and Cricket. I wonder if me flashing another OS for North America or USA I forget is why it works fine? Maybe I'm screwed hehe
*** NOTE: Due to changes with AT&T and Cricket, this phone currently cannot be used on AT&T/Cricket. Compatible with T-Mobile and all GSM Networks along with their compatible MVNO networks such as Red Pocket GSM, Ultra Mobile, Mint Mobile, Ting GSM, Google FI and many others. This phone is NOT compatible with Verizon, Cricket or AT&T. Please verify with your network to ensure complete compatibility.
Spoke to a tech at Cricket and he said my phone currently isn't compatible with them
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I work at a prepaid carrier store (not Cricket) and am having to tell customers the same thing. It's not just about if your phone has the radios necessary, they have to have the IMEI approved in their system and if it's not then you can possibly escalate to someone who can help get it approved but you probably won't get very far. I can't activate my own OnePlus device with my company either, even though it's currently running on our parent network. I have spoken with internal support folks about it multiple times and have gotten nowhere so I gave up.
jeffrimerman said:
I can't imagine Cricket shutting off tons of new ish phones just because they aren't bought from Cricket.
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Believe it. It sucks and it sounds insane but it's really happening. For me? I have to tell everyone with a Samsung Galaxy S5-S10 that they have to buy a new phone to be compatible with our new network changes. And I can tell you here that it's (probably) not the sales rep lying to you to make a commission sale, our tools are indeed forcing us to do that.
jtaylor991 said:
I work at a prepaid carrier store (not Cricket) and am having to tell customers the same thing. It's not just about if your phone has the radios necessary, they have to have the IMEI approved in their system and if it's not then you can possibly escalate to someone who can help get it approved but you probably won't get very far. I can't activate my own OnePlus device with my company either, even though it's currently running on our parent network. I have spoken with internal support folks about it multiple times and have gotten nowhere so I gave up.
Believe it. It sucks and it sounds insane but it's really happening. For me? I have to tell everyone with a Samsung Galaxy S5-S10 that they have to buy a new phone to be compatible with our new network changes. And I can tell you here that it's (probably) not the sales rep lying to you to make a commission sale, our tools are indeed forcing us to do that.
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I'm just wondering why they are saying my phone currently isn't compatible when it obviously is. It works great. Even streams HD in an instant on Crickets network. Corporations aren't super efficient at checking all things under the sun. They are just checking phones they approve. They told me the same thing that my imei currently doesn't work but it does. Unless they are trying to be like Verizon and only allow specific phones in the future I'm still thinking once they shut off 3g then when someone wants to switch from Tmobile to Cricket with their unlocked working fine non 3g phone they still can or are they saying no they are going to be like Verizon and it has to be a Cricket branded phone. I don't think it's the later. I think they are just saying what will work, but not saying what won't work. Let's find out =( hehe
Read a discussion from 8 months ago. Seems like most are fine, one guy with a 1905 had issues on ATT. One guy did what I did so maybe that's why mine is fine for now. I haven't had issues like dropped calls etc but maybe the real issue I will have if Cricket adds wifi calling and VoLTE is if they use a specific frequency and the 1907 is missing it then I won't be able to use those. If Cricket only uses VoLTE then yes I am screwed in February =/
https://www.reddit.com/r/oneplus/comments/kf0hfo
"I am currently using a 7t that was advertised as factory unlocked on ebay, when it showed up and I turned it on the big bright pink Tmobile boot logo came by. I did some research and found the convert to international/global thread on xda, I got rid of the crap hydrogen OS that came with the "unlocked" Tmobile phone. Using ADB I was able to flash the international firmware Oxygen OS and haven't had any problems with at&t now."
If it's an IMEI issue, flashing with the hd1905 fw probably won't help matters. I have a hd1905 on cricket since 2019, everything but wifi calling works. The same cricket sim in a samdung s9+ yields working wifi calling.
So while the hd1905 and 1907 are essentially the same hardware devices, the serial #/imei may determine what happens come 2022.
gpz1100 said:
If it's an IMEI issue, flashing with the hd1905 fw probably won't help matters. I have a hd1905 on cricket since 2019, everything but wifi calling works. The same cricket sim in a samdung s9+ yields working wifi calling.
So while the hd1905 and 1907 are essentially the same hardware devices, the serial #/imei may determine what happens come 2022.
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Yup, I'm wondering if the hardware or the IMEI will determine things. I didn't even know Cricket had wifi calling. Did Cricket even let you download the wifi calling app but it didn't work or did they not allow you to download it?
Edit: I looked it up. Looks like wifi calling will work on phones that have it built in to their OS settings. I probably won't use it if I end up buying another OnePlus phone. I wonder if there are any phones where wifi calling is working on Cricket that isn't on the list but is in the OS settings.
Wifi calling app? The s9+ was hybrid flashed. Everything but the main OS came from the U firmware (carrier), while the rom came from U1 fw. Result was working carrier features (volte/wifi calling) without the bloat.
gpz1100 said:
Wifi calling app? The s9+ was hybrid flashed. Everything but the main OS came from the U firmware (carrier), while the rom came from U1 fw. Result was working carrier features (volte/wifi calling) without the bloat.
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The s9+ is probably the same as the s9 as far as the wifi calling since "+" isn't mentioned on their list.
Huh? It's right under the s9.