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My son's 210R just today started getting SSL errors every time he tries to access a Google site. It also seems to be interfering with Google apps as well, YouTube, Play Store, and Gmail all report "no connection". He pretty much can't do anything that requires a connection to Google.
This is on our home network, I have another 210R, my own 310, plus computers, Xbox,etc that don't get any sort of error so I don't think it's a network issue.
I did root the table the day before yesterday, and uninstalled a few system apps he didn't use (Flipboard, ChatOn, WatchOn, Game Hub, Play Music, Game Hub, Music Hub, Peel, Polaris, and Group Play).
Could any of that have caused an issue? I rooted by flashing TWRP from Odin and then flashing the universal root zip.
Any suggestions would be helpful.
sb719 said:
My son's 210R just today started getting SSL errors every time he tries to access a Google site. It also seems to be interfering with Google apps as well, YouTube, Play Store, and Gmail all report "no connection". He pretty much can't do anything that requires a connection to Google.
This is on our home network, I have another 210R, my own 310, plus computers, Xbox,etc that don't get any sort of error so I don't think it's a network issue.
I did root the table the day before yesterday, and uninstalled a few system apps he didn't use (Flipboard, ChatOn, WatchOn, Game Hub, Play Music, Game Hub, Music Hub, Peel, Polaris, and Group Play).
Could any of that have caused an issue? I rooted by flashing TWRP from Odin and then flashing the universal root zip.
Any suggestions would be helpful.
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Click to collapse
Please check your Time/Date and adjust it in case it is not correct. As the Samsung Galaxy Tab has no ntp time sync this could be the reason for the problem. If the time is correct you will have to keep searching for the solution.
Best
Nils
NilsBe said:
Please check your Time/Date and adjust it in case it is not correct. As the Samsung Galaxy Tab has no ntp time sync this could be the reason for the problem. If the time is correct you will have to keep searching for the solution.
Best
Nils
Click to expand...
Click to collapse
Thanks for the reply.
I read that somewhere else, too. Right after I did a factory reset, which also worked.
Checked the date and time, and just as NilsBe thought, made it right and viola! Much thanx
TL;DR - Picked up my G4 at T-Mobile yesterday and I'm having issues fully syncing my music and playlists to my Google Play Music app. Tried every fix I could think of to no avail.
---
Only a portion of the music I've uploaded and added through All Access are showing up on the app. It's most obvious when looking through my playlists - many have significantly fewer tracks in them and some are completely blank. I've also found incomplete albums in my library.
The music hasn't been lost completely though. Everything looks fine in the web app and on my other devices (Nexus 9 and Moto G 2014).
I've tried refreshing my library, clearing cache/data, uninstalling updates, rebooting, reinstalling updates, and a factory reset. I've also unchecked and rechecked GPM sync under Accounts in Settings. No luck!
Anyone else run into this kind of issue on the G4 or any new devices they've purchased? Any suggestions for a fix? I'll troubleshoot some more today and try to exchange in-store for a new phone tomorrow if I can't find a fix.
Thanks.
---
EDIT
(7/15/15)
Just got an email from Google Support saying the issue has been resolved.
They had me clear my app data and cache, then reboot and refresh the library. I had to wait a couple minutes for everything to re-sync, but it actually worked for me.
I cross-referenced a dozen playlists on my phone with the playlists on the web app. All matching. Spot-checked a few artists and there doesn't seem to be any incomplete/missing albums.
LG G4 Google Music issue
Im having the same issue. I thought it just my phone and playplaylists but after reading your post I checked the music in my library and music I uploaded and music I added with all access is not there. All my other devices show my complete collection. I think it's a G4 issue.
Did switching phones help?
arpee324 said:
TL;DR - Picked up my G4 at T-Mobile yesterday and I'm having issues fully syncing my music and playlists to my Google Play Music app. Tried every fix I could think of to no avail.
---
Only a portion of the music I've uploaded and added through All Access are showing up on the app. It's most obvious when looking through my playlists - many have significantly fewer tracks in them and some are completely blank. I've also found incomplete albums in my library.
The music hasn't been lost completely though. Everything looks fine in the web app and on my other devices (Nexus 9 and Moto G 2014).
I've tried refreshing my library, clearing cache/data, uninstalling updates, rebooting, reinstalling updates, and a factory reset. I've also unchecked and rechecked GPM sync under Accounts in Settings. No luck!
Anyone else run into this kind of issue on the G4 or any new devices they've purchased? Any suggestions for a fix? I'll troubleshoot some more today and try to exchange in-store for a new phone tomorrow if I can't find a fix.
Thanks.
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Click to collapse
Mine seems nornal. Man need Viper4Anroid bad to turn up the treble.
Sent from my LG-H811 using Tapatalk
I had that issue, but was over WiFi. Once I disconnected from Wi-Fi, it was fine again. Not really sure what happened.
Mikie78 said:
Im having the same issue. I thought it just my phone and playplaylists but after reading your post I checked the music in my library and music I uploaded and music I added with all access is not there. All my other devices show my complete collection. I think it's a G4 issue.
Did switching phones help?
Click to expand...
Click to collapse
Exchanging for a new G4 did not help. :/
Have you had any luck getting your library and playlists to populate on your G4?
It doesn't seem to be only a G4 issue either. I have another thread going on at the Android Central forums and there are two other users with the same issue. One has a new G4, the other has a new GS6. We all have ongoing tickets being 'escalated' with Google Support.
I'm a newer user so I can't post outside links, but if you copy/paste some of the text in my OP you should be able to find the thread.
Sfkn2 said:
I had that issue, but was over WiFi. Once I disconnected from Wi-Fi, it was fine again. Not really sure what happened.
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I have been having EXACTLY the same problem as the OP. It's been very frustrating.
Your WiFi solution has already made a bit of a difference. If it fixes it completely when I try it properly, I will track you down and kiss you passionately.
JaySoul said:
I have been having EXACTLY the same problem as the OP. It's been very frustrating.
Your WiFi solution has already made a bit of a difference. If it fixes it completely when I try it properly, I will track you down and kiss you passionately.
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Click to collapse
You can kiss me passionately with a $5 Starbucks gift card so I can have my coffee today! Shower me with love!
It's not the phone!
arpee324 said:
Exchanging for a new G4 did not help. :/
Have you had any luck getting your library and playlists to populate on your G4?
It doesn't seem to be only a G4 issue either. I have another thread going on at the Android Central forums and there are two other users with the same issue. One has a new G4, the other has a new GS6. We all have ongoing tickets being 'escalated' with Google Support.
I'm a newer user so I can't post outside links, but if you copy/paste some of the text in my OP you should be able to find the thread.
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Click to collapse
It's not your phone it's the Amateur Hour app that is Google Play Music.
While Chasing all things Social and bending over Backwards to be Facebook. Google Let this jewel of an app turn into a perfect example of why Not to Reinvent the wheel.
Ive Been having the exact same problems and many others ever since I subscribed, Dec. 2014. The app cant handle the additional strains on its limited resources and Android is already a memory sucking pig.
Ive had these issues on a Moto X 2013, Two Moto X 2014's, Two Drod Maxx's and a 2013 Nexus 7. So I know for a fact it;s not the device.
Getting any help from google is like trying to get milk from a Bull. They are so stuck in the "Everything at Google is Free and You are all our Beta Testers (Guinea Pigs) mindset. That they forget or Don't realize that people are actually paying for this service. Though, Not Many Apparently.
You can do factory resets, Data, Cache clears Uninstall and re-installs etc until the cows come home. None will Fix these issues. The problems are account related and google needs to manually reset each one.
For Music Not showing up here is a simple but painstaking fix
Log onto a PC and go to GPM Find Your music - (Google keeps trying to Hide this aspect of the Service) select an artist, Click the "All My Songs" Card = The first one, now Select / highlight every song and then click edit - Don't change anything, click save - That's it
Now go to your phone and you will see all the songs there, you might need to refresh though.
You think any of the Bike riding, Free Food eating Geniuses at google could or would tell you to do that - Don't hold your breath - All they will say is do a factory reset, deny there is or they have heard of a similar issue and finally, tell you it's been escalated. Which , like their Feedback service is another term for it's been sent to the Great Circualr Filing cabinet.
It's been 6 long months of Music constantly restarting after 20 seconds +/-, Voice commands to play a song or an album failing endlessly, Huge portions of my library gone missing on mobile devices. etc,, and Google refuses to help.
Google Play Music as it stands now is good for One thing - Shuffle Play of your library - Thats it. The Curated Lists fail More than they work, Using the shuffle widget Plays more music NOT in your library then music in it and none of it similar to what you have. The "Recommended for You" Crap is just a waste of resources.
I have 27K songs uploaded and another 26K "Added to my Library" from the Subscription and Nothing works!
SOMFW said:
For Music Not showing up here is a simple but painstaking fix
Log onto a PC and go to GPM Find Your music - (Google keeps trying to Hide this aspect of the Service) select an artist, Click the "All My Songs" Card = The first one, now Select / highlight every song and then click edit - Don't change anything, click save - That's it
Now go to your phone and you will see all the songs there, you might need to refresh though.
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Click to collapse
Whoa that works. It's gonna be a pain but I've worked through most of "A". Thanks.
Still need to find a way to restore my playlists on my phone though. The same edit-save trick doesn't seem to do the trick.
arpee324 said:
Whoa that works. It's gonna be a pain but I've worked through most of "A". Thanks.
Still need to find a way to restore my playlists on my phone though. The same edit-save trick doesn't seem to do the trick.
Click to expand...
Click to collapse
Playlist will wok with the "Fix" but take multiple attempts. If they are Large (100+ songs) try doing it in groups of 25.
I had one playlist with 170+ songs and it took 5 attempts trying to highlight every song wouldnt work. The Edit info was greyed out.. A few songs needed to be removed and re-added - You couldn't edit their info
After I found the "Bad" Songs I was able to do a bulk edit on the list and it worked
PS I tried doing a bulk edit on all 54K songs in my library but it to failed miserably.
This may be because of googles insistence to use the arcane and antiquated Chrome / Flash for everything google. Me using an older PC with XP ( Which makes using GPM Painful) or because it has to be done artist by artist.
I reached out to google , Again yesterday by phone to tell them of the "Fix" and the Pri-madonna who I spoke to couldn't care less or be more contemptuous.
Just got an email from Google Support saying the issue has been resolved.
They had me clear my app data and cache, then reboot and refresh the library. I had to wait a couple minutes for everything to re-sync, but it actually worked for me.
I cross-referenced a dozen playlists on my phone with the playlists on the web app. All matching. Spot-checked a few artists and there doesn't seem to be any incomplete/missing albums.
Anyone know how to get Photos to work on the LG G4? I can bring up Photos on the computer. Other Google apps work fine on the phone but when I try to access Photos it first asks me to sign in and then either continually says "this account already exists on your device". or say can't connect to server try again later. Of course the account already exists on the device. Otherwise I'd be creating a new account, not signing in with an old one. I've tried erasing cache and data in the Photos app and stopping the app. I've also tried removing my Google account on the phone and then re-enabling it. Nothing seems to work. I've noticed others with other new phones have had the same problem but no solutions have been found.
Google Photos, just works fine here on my LG G4 H818N. No issues, so far.
A reboot evidently all that was needed. Working fine now.
Ha! A reboot fixes most things.. and if not, factory reset! Seems to be a common trend with our phones. I would have suggested to clear data and cache from the app menu -> google photos, however.
I had this issue too. I tried all of the above for two day, nothing worked. Today, everything is fine.
I was able to log in without issues but I couldn't search for photos. There was simply no search button or search option like in all the screenshots. Was super confused
The last couple of days my phone (AT&T) started wigging out on me. None of my Google stuff works, I cant sync emails, I cant get anything to show up in the Play Store, Hangouts doesn't work, and in addition to that I've lost my ability to text (using the factory app). I tried to log out of Google (I have 3 different accounts I use for various things), when I try to sign back in I get an error saying there is an error communicating with Googles servers, as well as an occasional "the process android.process.acore has stopped". I'm also suddenly seeing horrible battery drain.
This is a major problem for me, can anyone help with a fix before I wipe my phone?
Thanks--Dan
Do a backup and do a factory reset, if it don't work use the kdz tool (http://forum.xda-developers.com/showthread.php?t=2785089)
Is there anything you did on your phone before that?
No, I don't believe I did anything out of the ordinary. Didn't install any new apps that I can recall.
Hello. I have a Pixel XL 128 GB, purchased directly from Google. I'm on the 7.1 software. Recently (hard to nail down the exact date) several google apps began to crash. As of now, it is ONLY google apps, and only some of them. Apps crashing are : google photos, gmail, and "ok Google" assistant crashes when I attempt to use it. The Google app itself works, but as soon as I attempt the voice control, it crashes the app. I am rooted as well. I've rebooted and cleaned the google services, photos, and gmail caches with no relief from this problem.
Any ideas? I love my phone and really want to fix this problem!
Thanks all.
I have had this happen on other phones and I have been able to fix it by logging out of my Google account, wiping cache in settings-storage then rebooting and logging back into my account. I have never lost any data this way. Your mileage may vary, hope it fixes it for you.
Sent from my Pixel XL using Tapatalk
Long shot, but maybe these are related?
https://www.reddit.com/r/Android/comments/64wfkm/psa_the_google_apps_latest_update_is_broken_when/
aramisathei said:
Long shot, but maybe these are related?
https://www.reddit.com/r/Android/comments/64wfkm/psa_the_google_apps_latest_update_is_broken_when/
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Click to collapse
Thanks. I thought I was alone.:laugh:
Did you try clearing cache of those apps and logout of your Google account?
Ok, thanks for all the replies. I cleared the caches, all the history, etc. I also uninstalled all updates for the offending apps. Another weird thing I noticed is that Instagram also crashes the same way. But not OG+ (another instagram client) that seems to work just fine. It's weird that I can voice search from the Google app directly, and it doesn't crash, but when i use assistant, it crashes. I also deleted all google accounts, cleared caches, rebooted, and upon restarting, same issue. Any other suggestions? I'm at a bit of a loss here, and don't know why it is doing this.
I have the same problem. I get "Unfortunately, Whatsapp has stopped working" message and my app crashing while trying to open the message. I tried everything like factory reset, clear cache etc. but I'm not able to get rid of this problem. I'm also using Google Pixel smartphone.