help, locked out of oneplus 3 - OnePlus 3 Questions & Answers

my oneplus 3 (rooted) is not accepting my swipe pattern and does not give me the option to enter a pin code after a forgotten swipe pattern. i called oneplus but the person i spoke to said the only option was to wipe the phone. she would not allow me to talk directly to anyone with any technical expertise.
when i power on the phone everything seems normal until i get to the swipe pattern screen. first ,the bootloader screen (i think, the screen where you either press the start button to start the phone, or use the volume buttons to select options like poweroff/restart/recovery etc) shows up and then the oneplus logo comes up with the 'powered by android' at the bottom. then it shows the two white dots orbiting the red circle and then the screen to enter the swipe pattern appears with 'to start android, draw your pattern' at the top. i have made a few failed attempts, but it is now counting down, saying you have 6 attempts before the phone is wiped.
about two weeks ago i began having an issue that occurred maybe 2 or 3 times since. i would pull my phone out of my pocket and it would be powered off. after i turned it on, the initial swipe pattern would not be accepted, but the second swipe was always accepted.
i have tried entering recovery mode (teamwin), but the swipe pattern fails here also.
is there any way to get the phone started without losing my data?

thenoser said:
my oneplus 3 (rooted) is not accepting my swipe pattern and does not give me the option to enter a pin code after a forgotten swipe pattern. i called oneplus but the person i spoke to said the only option was to wipe the phone. she would not allow me to talk directly to anyone with any technical expertise.
when i power on the phone everything seems normal until i get to the swipe pattern screen. first ,the bootloader screen (i think, the screen where you either press the start button to start the phone, or use the volume buttons to select options like poweroff/restart/recovery etc) shows up and then the oneplus logo comes up with the 'powered by android' at the bottom. then it shows the two white dots orbiting the red circle and then the screen to enter the swipe pattern appears with 'to start android, draw your pattern' at the top. i have made a few failed attempts, but it is now counting down, saying you have 6 attempts before the phone is wiped.
about two weeks ago i began having an issue that occurred maybe 2 or 3 times since. i would pull my phone out of my pocket and it would be powered off. after i turned it on, the initial swipe pattern would not be accepted, but the second swipe was always accepted.
i have tried entering recovery mode (teamwin), but the swipe pattern fails here also.
is there any way to get the phone started without losing my data?
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Click to collapse
Don't think you can do anything. Haven't encountered this what did you do with your phone? Are you on the latest TWRP? Latest OOS?

Puddi_Puddin said:
Don't think you can do anything. Haven't encountered this what did you do with your phone? Are you on the latest TWRP? Latest OOS?
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Click to collapse
i had not changed anything on the phone recently. the swipe pattern has been the same since i got the phone over 2 years ago. i believe i was on the latest twrp, and i had a notification for about a week or two that there was an update available, but did not get around to downloading and installing it yet.

Related

[Q] Anyone else have their phone freak out when typing a text?

I was typing out a text today (normal mode, not landscape) and out of nowhere the screen faded out and went to the lock screen. What was even more peculiar was that I had no option to unlock the phone; when I tried to swipe my finger where the unlock button should be, the screen dimmed and the letters for the time turned blue while the other stuff (signal, battery, etc) disappeared from the screen.
When I hit the home button I was able to get back into the phone, however it faded back to whatever mock lock screen was there before. The second time I hit the home button it let me get back to the text and finish it.
Has anyone else had a similar issue? I've unlocked my bootloader, rooted, and have flashed several different radios (currently on ugkl1, stock was xxkk6).
ChazzMichaelMichaels said:
I was typing out a text today (normal mode, not landscape) and out of nowhere the screen faded out and went to the lock screen. What was even more peculiar was that I had no option to unlock the phone; when I tried to swipe my finger where the unlock button should be, the screen dimmed and the letters for the time turned blue while the other stuff (signal, battery, etc) disappeared from the screen.
When I hit the home button I was able to get back into the phone, however it faded back to whatever mock lock screen was there before. The second time I hit the home button it let me get back to the text and finish it.
Has anyone else had a similar issue? I've unlocked my bootloader, rooted, and have flashed several different radios (currently on ugkl1, stock was xxkk6).
Click to expand...
Click to collapse
I have not had that happen...I am unlocked, rooted, and running a custom rom and kernel. The only thing i did not switch is the radio...So may be what is causing it?
I reset the radio to XXKK6 just for safe measure.
Anyone else seen this issue?
I had weird problems with typing messages in Handcent with weird lag and even force closes on 4.0.2. Have not had these problems on 4.0.4.
So, as it turns out, this problem was cause by my own stupidity...
What was happening as that, in a very small amount of time, my thumb hit the task manager button, and the Clock app was the one that was right under my thumb, which was subsequently selected. For some reason, if you start Clock and try to swipe your finger, the screen dims.
So, total false alarm. Move along, nothing to see here.

[Q] Touchscreen only works in power menu?

Hello,
I just got a nexus 7 2013 that had a busted screen. It still showed data between the huge shatter, and didn't respond to my attempts to unlock it by swiping. I assumed it was just a bad screen and bought a replacement and installed it today.
The display worked, but the touchscreen didn't seem to be responding to me trying to swipe to unlock. I eventually figured out that although I couldn't unlock it, the dialogue menus from long pressing the power button did work! Well, some, anyway. I can change sound modes, airplane mode, and access the power off dialogue, but am only able to select cancel from the two options, though ok is not grayed out. I can also click anywhere outside the dialogue and it will back out of it, leading me to assume that the screen's hardware is intact and functioning.
I then hard reset it via stock recovery and am now at the welcome screen prompting a language selection with the big right arrow, unable to press it but still able to interact with the power off and cancel options of the power menu.
Recovery says its running KOT49H.
I've used NRT to reflash the same build from a stock download, and I'm still stuck at the same spot.
What the heck can I do?
myleskeller said:
Hello,
I just got a nexus 7 2013 that had a busted screen. It still showed data between the huge shatter, and didn't respond to my attempts to unlock it by swiping. I assumed it was just a bad screen and bought a replacement and installed it today.
The display worked, but the touchscreen didn't seem to be responding to me trying to swipe to unlock. I eventually figured out that although I couldn't unlock it, the dialogue menus from long pressing the power button did work! Well, some, anyway. I can change sound modes, airplane mode, and access the power off dialogue, but am only able to select cancel from the two options, though ok is not grayed out. I can also click anywhere outside the dialogue and it will back out of it, leading me to assume that the screen's hardware is intact and functioning.
I then hard reset it via stock recovery and am now at the welcome screen prompting a language selection with the big right arrow, unable to press it but still able to interact with the power off and cancel options of the power menu.
Recovery says its running KOT49H.
I've used NRT to reflash the same build from a stock download, and I'm still stuck at the same spot.
What the heck can I do?
Click to expand...
Click to collapse
I would assume that the new digitizer is still bad. There are lots of them on sale on Ebay where the seller would assure the merchandise has been "tested" before shipping. In reality, they might not be. If you happen to have one with spotty functionality, there's nothing you can do with the software to cure it. It would not respond in some areas, period. If you only replace the digitizer instead of the whole LCD/touchscreen assembly, chances are you have a partially bad one. I've never come across one good one myself.

Lockscreen issues

Yesterday my phone freaked out and the lock screen turned in to a white screen with no input box only an emergency call button, I was using knock. I ended up clearing the phone out and started from scratch so I wiped data, but now when I select knock and lock the phone, it quickly prompts the type in your pin then opens.
Anyone seen anything like this?
Edit
Actually any lock screen I select does what I described above other than swipe
Red_Baran said:
Yesterday my phone freaked out and the lock screen turned in to a white screen with no input box only an emergency call button, I was using knock. I ended up clearing the phone out and started from scratch so I wiped data, but now when I select knock and lock the phone, it quickly prompts the type in your pin then opens.
Anyone seen anything like this?
Edit
Actually any lock screen I select does what I described above other than swipe
Click to expand...
Click to collapse
Did someone try to enter your phone multiple times? Maybe this is how the phone locks them (or you...) out. After a number of unsuccessful attempts, the phone will prompt you for the unlock pin you set as a failsafe.
amartolos said:
Did someone try to enter your phone multiple times? Maybe this is how the phone locks them (or you...) out. After a number of unsuccessful attempts, the phone will prompt you for the unlock pin you set as a failsafe.
Click to expand...
Click to collapse
Well first I noticed the phone wasnt really locking, it would flash to the back up pin lock then flash away, and it did that many times before the screen just went white. I rebooted, cleared cache, I was unable to adb to it. I ended up clearing everything and starting from scratch.
Its really odd, only the swipe lockscreen works.

Problem with notification bar pullong down randomly

Hey there
Had the phone since release
Started with this problem yesterday. It's random, the notification bar pulls down and pulls back up within a second. Sometimes it doesn't release, I have to press power button to enable me to use the phone.
I switched on "show taps" in developer options, and it appears to be a screen press from the top centre of the phone. Only from there.
I've tried replacing the screen protector, tried cleaning the phone, power cycles... I've not tried a factory reset at this point, would need to back everything up.
On 8.1
I'm at my wits end
Thanks in advance
Do you have a case installed? Sometimes phone cases trigger phantom touches on the display.
I do, since day one.
Took it off and still get same problem
I'd use a screen capture app to show the phantom touches that's keeping you from releasing the notification bar and contact Support at this point. But yeah, you should begin backing up your data.
try to use the developer menu -> show touches and see if it's software or hardware related
....actually i have been getting random, backspaces key presses.....i am typing away, and than I will sense the "phantom" key press the backspace, and look as my message get completely deleted. Never happened before, same case/same screen protector from DAY1....I just restart my phone, but still wear. happened twice since OREO update
Boot into safe mode and then turn off and start up.
Fixed my menu bar issues.

Using finger print and then code won't open phone suddenly.

Okay, so suddenly when I use my finger print it is asking for my PIN. When I input the PIN the screen turns black and my lock screen simply reappears. So I use my PIN or finger print again and it turns black again and brings me back to my lock screen again.
Now and again previously to today after using my fingerprint it would ask me for my PIN occasionally That's not unusual. This time however it just goes black and kicks me back to my lockscreen. I proceed to repeat the process and same issue.
I can't access my phone via PC either since I can't change the settings for file transfer on the lock screen. Just wants my credentials again.
I forget which rom I am on since I can't get into download mode or recovery.
Any ideas? This may sound like a dumb question, but since this is never happened before, is there another way to reboot my phone without having the ability to access my reboot options? Holding down on power does nothing.
Okay, so on a hunch I long pressed the power button for two minutes. It ended up rebooting and when it loaded some of my app icons were grayed out and I got the message "App Not Installed" when I tried to open any of the grayed apps up. I rebooted again and everything is back to normal.
Also, when I plugged my phone back into my PC I got the authorization prompt again to allow connections and it fixed my device not showing in ADB. Does this key expire sometimes?
Just wanted to let everyone know the issue seems to be fixed. Well, for now.

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