Buyers beware! Used phones being sold as 'new' on ebay - HTC 10 Guides, News, & Discussion

So Im on my second 'new' HTC 10 from ebay. First one was simply an open box to unlock listing. Not bad since it only takes like 5 min at most to unlock a phone. Nope phone came with nicks and scratches on the casing and screen. Didnt want to deal with it so I sent it back. Ordered another one 'brand new sealed in box'. Wrong again. Another shoddy box with chinese knock off accesories but atleast the phone was mint. After having problems connecting to LTE i decided to do a imei/serial number check to see if I probably recieved some weird non us compatible phone. Low and behold phone is a japan version with HTC warranty repairs for water damage. So now to return this one.
So if youre in a market for a new phone, ask for the imei before shipping and run it thru a HTC warranty checker such as imei.info
Either way if it comes in non HTC packaging, eg texured stickers on the box as opposed to the pressed textures of an oem htc box, chinese accesories like chargers with the writing all crooked and a generic sim removal tool instead of the tiny and square htc tool USE PRECATION. Sellers ive delt with so far are AMPM and x-channel on ebay.
Again BEWARE of used phones being passed as new.
Also does anyone have any links to brand new phones? They are non existent in the US and Amazon had them listed a couple months ago

https://www.amazon.com/gp/offer-listing/B01G1NHAYI/ref=dp_olp_all_mbc?ie=UTF8&condition=all
There are a couple New listings there on Amazon still.
Both for Grey and Silver.

Is the 10 even made anymore? Why would you buy an old phone new?
Also, where is your negative feedback on these sellers, especially the one that barely has any feedback?
Yes, always IMEI search; the phone can be blacklisted becasuse someone didn't pay their bill/fulfill their contract. I provide that information when I sell my phones on Craigslist.

this is common sense

Rolo42 said:
Is the 10 even made anymore? Why would you buy an old phone new?
Also, where is your negative feedback on these sellers, especially the one that barely has any feedback?
Yes, always IMEI search; the phone can be blacklisted becasuse someone didn't pay their bill/fulfill their contract. I provide that information when I sell my phones on Craigslist.
Click to expand...
Click to collapse
The HTC 10 isn't made any longer. But there could be leftover inventory not yet sold. Overall it's a very good phone and could be had for a lot less than a U11. The only trouble is, the HTC 10 is a crap-shoot on reliability. There have been enough reports of this battery issue where the phone suddenly shuts off when the battery level is somewhere down below half, and then gets caught a rebooting loop. If the phone is fully charged, you won't run into this issue. So, it's easy for a used/refurbished HTC 10 to be sold without the problem revealed upfront. Either a seller would confirm the issue doesn't exist, or you get it with a warranty. HTC has not formally acknowledged the issue. And apparently there's no way to know if your phone is a time bomb waiting to suffer the same fate.

Amazon is turning into eBay now. There are tons of counterfit goods being sold on Amazon. With a recent ruling, they can NOT be held responsible for these items, even if they fulfill shipping them from their warehouses. I just got a suspected used phone that was listed as NEW on Amazon, and it was even PRIME! Very sad that you can no longer trust Amazon for a hassle-free, no b.s. shopping.

Related

Where to buy Rhodium without contract in UK

Where can i buy Rhodium without Contract in UK. I buy HTC touch HD without contract at Carphone before but just wonder if i can buy Rhodium there too ^^. My house is quite far from it so i dont have time to go there to ask -_-
Not sure where the best buy is at the moment
Check places like Devicewire, Expansys, Clove, and Handtec I suspect they will be cheaper than Carphone Warehouse. There was a thread here about prices, but not sure if it's still active.
Good Luck!
Gordon
Hit google with the UK only radio button. There's 1000+1 places to buy from. I got mine from launch at Amazon.co.uk
The good things from carphone is u can go there to check if there is something like dead pixel on the fone before make decisions.
Last time when i bought my HD there it took me only 450 GBP for the fone while i checked at clove it was around 500 GBP -_-.
#3: I know how to search man -_-
Try eBay.
oh man ebay is not different from the other online site. If u buy it and u get smt like dead pixel on the screen u have to send it back -_-
I got mine from http://www.mobilephonesdirect.co.uk/ £434 on voda pay2go. For some reason it was cheaper than simfree. Phone is not branded or locked as using with my 3 sim.
That's a pretty good deal from mpd ... only problem I'd have with buying from them is that I've heard nightmare stories about people having probs with the phone, and mpd won't have anything to do with them...
For Sale Touch Pro 2 - Vodafone Branded
I currently got a touch pro 2 on vodafone as an upgrade but the wife had already bought me one offline.
So it is up for grabs for £375 plus £5.00 to cover royal mail registered post.
cash to be paid ia bank transfer or paypal. If paypal used then buyer to pay paypal charges.
How about handtech which advertise on xda forum. I found it quite cheap only 438 with simfree
the problem with a lot of uk sites these days is their quality control. i always buy sim free and hate it when the "new" phone arrives in an opened box, factory screen protector half off etc.. they do a **** job of putting it all back in the box after "checking contents".
i used to buy from Play but their prices aren't competitve any more and no confirmed despatch date.
try King of Gadgets. all their stuff is factory sealed and there's a really good bloke over the phone who wont muck you about.
good luck.
panos123 said:
the problem with a lot of uk sites these days is their quality control. i always buy sim free and hate it when the "new" phone arrives in an opened box, factory screen protector half off etc.. they do a **** job of putting it all back in the box after "checking contents".
i used to buy from Play but their prices aren't competitve any more and no confirmed despatch date.
try King of Gadgets. all their stuff is factory sealed and there's a really good bloke over the phone who wont muck you about.
good luck.
Click to expand...
Click to collapse
Thank u very much ^^ . And about handtec ? Do u have any info about them ?
no experience sorry. but I'm always weary of low prices. I think with them you still have to pay a fair amount for next day delivery. over the last few years I've learnt the hard way there's no such thing as a bargain
i've just chatted with them online and they told me that i don't have to pay any fee for nextday delivery but the problem for the dead pixel is. HTC only accepts to replace fone with more than 3 deadpixels -_- .
Handtec sell brand new and sealed phones but they are gray imports meaning no automatic network settings and detection and probably some warranty issues. This was the experience I had when I bought a Kaiser from them and when I returned it and asked for a UK spec, they simply sent the same phone back to me in a UK spec box (lol). I returned it and did a charge back when they started trying to act funny. Devicewire sell UK spec phones at the most competitive prices in my opinion.
Seriously boss. You can buy from anyone of these sellers and if you're not happy, dead pixel or otherwise then you can send it back with no obligation citing distance selling act. The common vendors like expansys, amazon etc are all good for it. Pick someone whom you trust and pull the trigger!
thank you very much. Maybe i will try with clove.co.uk kkkk

HTC Desire from China bought on eBay

Does anyone have any experience buying the HTC Desire from China?
I read that the Nexus One has been cloned. I see no official report that the HTC Desire has also been cloned, but I have noticed a lot of suppliers selling the Desire through Alibaba. I am wondering if these are clones too.
Today I bought an HTC Desire off eBay from China which is supposed to be brand new in the box.
It was rediculously cheap - 50-60% cheaper than the cost of an HTC Desire from a US seller.
Now I am worried it's a clone.
I have protection from eBay PayPal so I should be ok, but I am curious to hear what people think.
Also, does anyone know of a program which will read and tell me the hardware specifications of my HTC? I'm looking for one of those apps like Intel provides to give you the model and serial number of your processor on your PC. I figure this is one way of confirming whether I have a real HTC phone when it arrives.
Any link to the eBay auction?
The "clones" of these high end cellphones in China are pretty fake. They resemble the real ones, but one can easily tell the difference. They definitely don't run android, and run some variation of Linux that is skinned to look like iPhone/WinMo/Android.
Once you have it in hand, it would be very obvious to you whether it is fake, either from the hardware or from the software, so there is no need to use any software to check the hardware specification.
There is no Nexus One/Desire clones that runs real Android or equipped with Snapdragon. Again, if it is a fake, it will be VERY obvious.
Thanks for your reply.
Here is the link.
I will ask the seller to send me pics he took instead of the ones he copied.
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=260611334391&ssPageName=STRK:MEWAX:IT
$170 US for a Desire!! from a zero feedback seller in China.....id never go near such.
I know.
I am betting on eBay and PayPal buyer protection to save me if needed.
giant_rider said:
I know.
I am betting on eBay and PayPal buyer protection to save me if needed.
Click to expand...
Click to collapse
Judging from the fact that the image is just ripped from some blog site and not even an HTC press release shot, combined with the sellers score: 0. So no sales or even any buys to the account...
I would be very surprised if this guy has even seen a Desire in person, forget you receiving one in the mail from this seller
Is it really worth the trouble?
I can tell you with no doubt, its a fake one! Because even in China, you won't get a real 2nd hand desire at that price.
-------------------------------------
Sent from my HTC Desire
Alex_w said:
Judging from the fact that the image is just ripped from some blog site and not even an HTC press release shot, combined with the sellers score: 0. So no sales or even any buys to the account...
Click to expand...
Click to collapse
This alone does not convince me.
When I sell items, I am lazy and rip images and descriptions from other listing.
However, add this to the fact that the seller has no scores...so maybe.
Hmmmmmmmmmmm
If it's too good to be true, it definitely is.
Sent from my HTC Desire
Are you serious when you said you bought it? HTC desire for 170 unlocked..really?
Where I live, I can barely get a dumbphone unlocked for that money.
Well, the picture was taken from some blog and the spec were copied from HTC website. That page alone can't tell whether the phone is real or not.
But as I said before, those Chinese clones of high end phones look really fake, and those Chinese sellers are not trying to scam people into believe that they are real. There is a market for cheap look-alike phones in China, and that market is what those "clones" are for.
People, the $170 final price is the result of an AUCTION, not a buy-it-now price. My bet is that this phone is real, but the fact that the seller is from China, together with the fact that he has 0 feedback, making no one wanted to bid on it. I highly doubt that he will ship you the phone, given how low the final price is. He will probably make up an excuse not to ship you the phone (out of stock, wrong listing, blah blah blah), and then refund you (I you had paid already). If he did ship you the phone, you win. If he shipped you a super fake clone, Paypal will get your money back. The only thing you will lose is time.
I took a chance on a simular "deal" for a HD2 and I was sent a small pink noname brand(actually works, my woman loves it) and a FAKE Iphone 3G. Get you paypal refund info ready.
G
tsekh501 said:
Well, the picture was taken from some blog and the spec were copied from HTC website. That page alone can't tell whether the phone is real or not.
But as I said before, those Chinese clones of high end phones look really fake, and those Chinese sellers are not trying to scam people into believe that they are real. There is a market for cheap look-alike phones in China, and that market is what those "clones" are for.
People, the $170 final price is the result of an AUCTION, not a buy-it-now price. My bet is that this phone is real, but the fact that the seller is from China, together with the fact that he has 0 feedback, making no one wanted to bid on it. I highly doubt that he will ship you the phone, given how low the final price is. He will probably make up an excuse not to ship you the phone (out of stock, wrong listing, blah blah blah), and then refund you (I you had paid already). If he did ship you the phone, you win. If he shipped you a super fake clone, Paypal will get your money back. The only thing you will lose is time.
Click to expand...
Click to collapse
I had the same thoughts.
I will see what I do.
I have not paid yet and can back out if I like by cancelling my transaction before payment.
I emailed the seller and asked for real pictures, why he is selling, what the serial number is, etc. I will see if he answers.
Unfortunately the seller's English is pretty bad so communicating is difficult.
Thanks everyone for your replies.
HTC doesn't sell cellphones in China offically
ebay buyer protection isn't worth ****. I got screwed when buying a PDA a couple years ago. ebay contacted me and told me not to send payment as his account was suspended. Unfortunately, I already had and received a box with a small rock in it which weighed what the PDA should.
I got about $200 back from ebay but I paid the guy $600.
USE YOUR CREDIT CARD AND YOU'LL BE FINE. THAT'S THE ONLY WAY.
Here are my golden rules for ebay, I hope this helps ....
NEVER buy a 'brand new' phone from ebay. You probably wont ever be able to return it, and might not have any kind of warranty.
Never buy anything from a seller with zero feedback. You simply cannot trust them if they do not have any reputation.
Never buy anything from China (unless you are sure about the seller).
st0kes said:
Here are my golden rules for ebay, I hope this helps ....
NEVER buy a 'brand new' phone from ebay. You probably wont ever be able to return it, and might not have any kind of warranty.
Never buy anything from a seller with zero feedback. You simply cannot trust them if they do not have any reputation.
Never buy anything from China (unless you are sure about the seller).
Click to expand...
Click to collapse
Add to this list only buy form China if you think the money is worth the risk
But 170 bucks isnt worth it for me maby for you then take your chances
0 feedback seller from China...
I bought a while ago a Sony headset from China (was dead cheap so gave it a try), the seller had plenty of feedback and I eventually got the headphones. They looked so good, very real. But the sound... was worse than the cheapest pound store ones!! Funny thing is the seller disapperaed from Ebay straight after the paypal payment... no refund for the fakes. I def learned my lesson.
I have seen a lot of this fake seller in china, all of them have 0 feedback or some fake feedbacks. Usually the sell all phones they can in a short period of time, and after that you get nothing and they will delete their ebay account.
I hope this one is not like it
It's one of either two things.
You got scammed and will be sent nothing (Which is what i'm expecting)
Or
You're going to be sent a very very bad nexus one clone.

If I buy this phone from online in the states will HTC cover warranty?

If I buy this phone from online in the states will HTC cover warranty? Will I be covered for the 2 years if I get the international version if I buy online here is the U.S.?
Also if not do they have any Square-trade insurance option anywhere. If I remember correctly when I bought my GNote from Amazon I thought they gave me a Square-trade option at checkout, I was tempted to buy this but Amazon didn't have the option this time? At least I didn't see it anywhere. After all the issues I don't want to be stuck with $600 doorstop. I just looked at the pool and only %60 were good units out of the box. I love the design so I wanna make the jump but need some reinforcement.
Anyone here from the U.S. how are you covering your investment with this phone?

Help - how to repair international Galaxy Nexus bought on dailysteals

I purchased Galaxy Nexus in dailysteals.com a month and a half ago when it was on sale for $460 (prior to google play availability) and yesterday it refused to power on from power off mode.
I did standard steps (recharge, battery out, sim card out, press and hold power, etc) countless times but the phone does not respond.
It only responds to charger in a sense that it shows charging signal but the phone still not powering on.
The phone might have gotten wet 2 days ago from rain when it was in my shorts, otherwise I have no explanation for this breakdown.
So I called Samsumg USA where I live and they asked for IMEI and they said this IMEI does not show in their system and advised to call Poland Samsung.
I called Poland Samsung (appears that dailysteals had Polish region version) but they have menuy on Polish and I cannot navigate it.
I called UK Samsung which is supposed to serve EU but they said since I reside in US and bought it from US reetailer Samsung USA should serve me (I explained I have been through it but this was no good).
I called dailysteals but they obviously do not respond, their reputation on Web reviews is not giving me any hope.
I feel going full circle for warranty and stuck. Did anyone succeed getting warranty service for international phone imported by apparently non-authorized reseller? What about non warranty service, I assume repairing it is cheaper than buying a new one, since screen and everything is supposed to work...
Any option for repair before selling it for parts like screen on ebay which I presume works OK?
vshun said:
I purchased Galaxy Nexus in dailysteals.com a month and a half ago when it was on sale for $460 (prior to google play availability) and yesterday it refused to power on from power off mode.
I did standard steps (recharge, battery out, sim card out, press and hold power, etc) countless times but the phone does not respond.
It only responds to charger in a sense that it shows charging signal but the phone still not powering on.
The phone might have gotten wet 2 days ago from rain when it was in my shorts, otherwise I have no explanation for this breakdown.
So I called Samsumg USA where I live and they asked for IMEI and they said this IMEI does not show in their system and advised to call Poland Samsung.
I called Poland Samsung (appears that dailysteals had Polish region version) but they have menuy on Polish and I cannot navigate it.
I called UK Samsung which is supposed to serve EU but they said since I reside in US and bought it from US reetailer Samsung USA should serve me (I explained I have been through it but this was no good).
I called dailysteals but they obviously do not respond, their reputation on Web reviews is not giving me any hope.
I feel going full circle for warranty and stuck. Did anyone succeed getting warranty service for international phone imported by apparently non-authorized reseller? What about non warranty service, I assume repairing it is cheaper than buying a new one, since screen and everything is supposed to work...
Any option for repair before selling it for parts like screen on ebay which I presume works OK?
Click to expand...
Click to collapse
How wet did it get? If it is moisture or water damage, then i would say sell it for parts but you might still have hope. I would suggest taking it down to a local cell phone store and ask them to run some diagnostics or open the device and check for burnt or damaged areas from the water.
Good luck to you.
Spent hours with Samsung on the phone today. They have assured me there is no place that would service it in the US on warranty and off warranty, Not a good situation as European Samsung also flatly rejected my request.
I gave up on repair and will try to file Purchase protection water damage with Amex. If this does not work will sell for parts to someone who needs screen and other staff, amazing that one cannot get it serviced anywhere in the world except maybe Poland and I do not speak Polish to navigate their voice menus (called there too).
vshun said:
Spent hours with Samsung on the phone today. They have assured me there is no place that would service it in the US on warranty and off warranty, Not a good situation as European Samsung also flatly rejected my request.
I gave up on repair and will try to file Purchase protection water damage with Amex. If this does not work will sell for parts to someone who needs screen and other staff, amazing that one cannot get it serviced anywhere in the world except maybe Poland and I do not speak Polish to navigate their voice menus (called there too).
Click to expand...
Click to collapse
Well you bought a grey market European device. Samsung USA does not have to service it because its a Euro device, and Samsung Europe doesn't have to service it because you're trying to file the claim from the USA.
Unfortunate but this was widely known when you bought the device. This is why buying from a reputable importer that is willing to help with warranty is important.

Impossible to get a replacement front screen for Nokia 8 Sirocco in US

I just bought a new condition Nokia 8 Sirocco for review purposes and then planned on reselling it, of course I dropped it first day I got it (luckily with the case on), but unluckily it shattered the front glass. Touch seems to work just fine however, BUT...
Nokia won't sell me the part or help me at all since I'm not in the same country as where it is available from their website.
I tried ordering parts through a cellphone repair store authorized with Nokia, and even called and emailed places in both the UK and Canada that were authorized Nokia repair stores, and they are unable to get me the part or repair it for me even if I pay shipping there and back as well as for the repair and part.
The one website I found that sells the part for a very reasonable 400 rs (5-6 usd) only ships within India.
I've wasted so much time trying to figure out how to just get the part, much less have it repaired. If anyone has any ideas, suggestions, or can help me out I'd be incredibly grateful, or if you can sell me the part directly that would work as well.
Thanks for your time !
Front Screen for Nokia 8
China is the main source of cell phone parts. So, I think you should try "Aliexpress". And they can deliver your product in the USA.
wiederganger said:
I just bought a new condition Nokia 8 Sirocco for review purposes and then planned on reselling it, of course I dropped it first day I got it (luckily with the case on), but unluckily it shattered the front glass. Touch seems to work just fine however, BUT...
Nokia won't sell me the part or help me at all since I'm not in the same country as where it is available from their website.
I tried ordering parts through a cellphone repair store authorized with Nokia, and even called and emailed places in both the UK and Canada that were authorized Nokia repair stores, and they are unable to get me the part or repair it for me even if I pay shipping there and back as well as for the repair and part.
The one website I found that sells the part for a very reasonable 400 rs (5-6 usd) only ships within India.
I've wasted so much time trying to figure out how to just get the part, much less have it repaired. If anyone has any ideas, suggestions, or can help me out I'd be incredibly grateful, or if you can sell me the part directly that would work as well.
Thanks for your time !
Click to expand...
Click to collapse
hi wiederganger,
i just bought a N8S with cracked screen, too good a price to not, i'd seen an ad via google for replacement screens for £69.99 in UK so thought id get it fixed easily, but when i got the phone i checked out the company on trust pilot, it is a scam, all bad reviews nothing good. I got in touch with nokia uk, they quoted £303GBP (about $400USD) for the repair, i can get new glass put in a samsung S8 for £70, so they are way over pricing it and withholding parts deliberately. i tweeted this info out, maybe they'll wake up as nobody would buy one if they realised the screen replacement cost. imho if they make things that break so easily they should be forced to supply replacement parts by law. or use a better screen that can be dropped, we all drop phones once in a while.
anyway i also searched around for glass only. everywhere in china i can find (aliexpress mainly) sells the whole LCD assembly for about $150USD, which is an option if all else fails. 1 place in india has screen only. again a hassle to get it sent overseas. but first ill wait a while, im sure the parts will become available. luckily this phone is usable as is, ill eventually fix it and sell it before i break the screen then buy another smasung because too much hassle to get parts for nokia. similar to apple who deliberately withhold parts also. just dont buy from these companies. i wont buy anything from nokia again. ill let you know how i get on.
Hi, I dropped my Sirocco 8 in December and the glass was toast but the screen worked okay. I bought it in the UAE and have since moved to Malaysia.
Nokia in Malaysia wouldn't touch it and told me that I'd need to send to the country of purchase for repair. I'm not keen on the idea of sending the phone back to the UAE so I too found the company in the UK (QMF) and have sent the phone to them. They've now told me that they cannot obtain the parts so I'm now scouring the web in the hope that someone can fix this phone for me. I loved this phone and if I'd known the trouble I'd have to get it repaired, I would have either not bought it or wrapped it in cotton wool!
If anyone has any luck with getting their phone repaired, I would appreciate if they could share details.
Have a good one.
I sent my N8S to the said repair shop for £69.99 to replace the screen -3 weeks ago. Today, they sent me an email wanting another £180 more for the LCD replacement. I told them to cancel the repairs and refunds will be 30 days.

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