New update BTU UK - Samsung Galaxy S9 Questions & Answers

Just received update to my S9 Plus on BTU
Said updates camera and a few other things hopefully will sort the finger print sensor issue
Sent from my SM-G965F using XDA Premium HD app

mancuk29 said:
Just received update to my S9 Plus on BTU
Said updates camera and a few other things hopefully will sort the finger print sensor issue
Sent from my SM-G965F using XDA Premium HD app
Click to expand...
Click to collapse
Got that this morning too on XEU.

I just got one too on S9 XEU

I don't have an issue with fingerprint at all. Amazed at how good it works. Sure it's not a hardware fault?

debully said:
I don't have an issue with fingerprint at all. Amazed at how good it works. Sure it's not a hardware fault?
Click to expand...
Click to collapse
No because the update fixed it.

Related

Momentary Screen Freeze - ATT Note 8.0

Just got the ATT Galaxy Note 8.0 and have a slight issue with the screen freezing momentarily
while trying to scroll.
About once an hour or so I will try to scroll the screen with my finger and it wont move.
Lifting my finger and placing it back on the screen will get scrolling again. This has happened 3-4 times in the
browser and market so far.
Device is not rooted.
Is this normal ?
I only got the device on 6-24-2013 so I can exchange it if I need to.
Thanks
Same here and I have the latest firmware as well.
Really annoying.
Sent from my GT-N5100 using XDA Premium HD app
I have the wifi only version. I exchanged mine for a new one due to this issue. The new one does the same thing. Running newest firmware.
Sent from my SCH-I535 using xda premium
Same problem here.
Just have a moment patience and it will continue working properly.
Gives me the comforatble Windows feeling.
Same here. Hoping its something a software update will fix
Sent from my SAMSUNG-SGH-I467 using XDA Premium HD app
Same Here
Glad to know I'm not the only one having this issue. I'm assuming it can be fixed with a software update.... at least I hope so
Same here, and yeah, glad to know this is a feature, not an issue
Same problem on the wi-fi model I just purchased. Also glad to know it's not just me lol.
+1, not that this does any good... For me, it doesn't even have to be scrolling. I could be on the launcher and this still happens.
BrettXNA said:
Just got the ATT Galaxy Note 8.0 and have a slight issue with the screen freezing momentarily
while trying to scroll.
About once an hour or so I will try to scroll the screen with my finger and it wont move.
Lifting my finger and placing it back on the screen will get scrolling again. This has happened 3-4 times in the
browser and market so far.
Device is not rooted.
Is this normal ?
I only got the device on 6-24-2013 so I can exchange it if I need to.
Thanks
Click to expand...
Click to collapse
My AT&T Note 8 does the same thing. Seems to be pretty universal issue.
purepulse64 said:
Glad to know I'm not the only one having this issue. I'm assuming it can be fixed with a software update.... at least I hope so
Click to expand...
Click to collapse
Who knows how long it will take. That's if samsung even knows about the issue. Hope there will be an update soon because it is getting annoying.
Sent from my GT-N5110 using xda premium
---------- Post added at 03:26 AM ---------- Previous post was at 03:15 AM ----------
Just checked and there was a small update for stability on the wifi model. Maybe to fix this issue........ Maybe.
Sent from my GT-N5110 using xda premium
slushbilly said:
Who knows how long it will take. That's if samsung even knows about the issue. Hope there will be an update soon because it is getting annoying.
Sent from my GT-N5110 using xda premium
---------- Post added at 03:26 AM ---------- Previous post was at 03:15 AM ----------
Just checked and there was a small update for stability on the wifi model. Maybe to fix this issue........ Maybe.
Sent from my GT-N5110 using xda premium
Click to expand...
Click to collapse
I'm seeing this as well. AndI don't remember experiencing this before the update!
Edit: Never mind, I didn't realize there was another update. Maybe this update fixes the lag caused by the last one. Thanks for the tip!
Sent from my GT-N5110 using xda app-developers app
BrettXNA said:
Just got the ATT Galaxy Note 8.0 and have a slight issue with the screen freezing momentarily
while trying to scroll.
About once an hour or so I will try to scroll the screen with my finger and it wont move.
Lifting my finger and placing it back on the screen will get scrolling again. This has happened 3-4 times in the
browser and market so far.
Device is not rooted.
Is this normal ?
I only got the device on 6-24-2013 so I can exchange it if I need to.
Thanks
Click to expand...
Click to collapse
Same for me. My version is the wifi version. I didn't have this problem until the latest firmware update. I started a thread a few days ago.
It is good to know that this is a pervasive issue. I hope it gets fixed quickly.
Jim in KY USA
exchanged
I exchaged mine out just in case, new one still has the same issue.
Same problem here, although I resolved mine by taking a couple of news app widgets of a home screen. Was having a few redraw problems cured that as well
I assume it's issues with cloud agent or the s-pen detection.
Sent from my GT-N5110 using Tapatalk HD
I can definitely say that the new update did not make any difference. I hope that samsung will fix this problem soon.
Sent from my GT-N5110 using xda premium
Seems to be just the capacitive input that is freezing. When i use the s,pen it doesn't seem to freeze at all. I tried scrolling with my finger and as soon as it freezes switched to the pen and it worked ok so I think it's the capacitive part of the screen that has the problem.
Sent from my GT-N5110 using xda app-developers app
Baldrick1963 said:
Seems to be just the capacitive input that is freezing. When i use the s,pen it doesn't seem to freeze at all. I tried scrolling with my finger and as soon as it freezes switched to the pen and it worked ok so I think it's the capacitive part of the screen that has the problem.
Sent from my GT-N5110 using xda app-developers app
Click to expand...
Click to collapse
That was my observation as well. Samsung said they would get my Note 8 back in a week. I'll be interested to see the problem crops up again.
Jim
Its happening not only on my att one, but my wifes wifi one as well
Sent from my SAMSUNG-SGH-I467 using XDA Premium HD app

Honor 8 Pro Camera not working

Post the "apps not upgrading" update i.e. DUK-L09C675B150, the camera on my handset is not opening. I just get a black screen. Anyone else has faced this issue? I checked in Hi Care and they asked me to reset my device, did that still the issue persists.
Any one has any suggestion.
abhinav_sun14 said:
Post the "apps not upgrading" update i.e. DUK-L09C675B150, the camera on my handset is not opening. I just get a black screen. Anyone else has faced this issue? I checked in Hi Care and they asked me to reset my device, did that still the issue persists.
Any one has any suggestion.
Click to expand...
Click to collapse
Seems like a hardware issue. Check that the camera app has all the permission.
Sent from my DUK-L09 using Tapatalk
K.khiladi said:
Seems like a hardware issue. Check that the camera app has all the permission.
Click to expand...
Click to collapse
Camera app has all the permissions viz. Camera, microphone, location & storage.
Other than that i am not aware of any other permissions
abhinav_sun14 said:
Camera app has all the permissions viz. Camera, microphone, location & storage.
Other than that i am not aware of any other permissions
Click to expand...
Click to collapse
Looks like a sudden hardware defect then.
Sent from my DUK-L09 using Tapatalk
K.khiladi said:
Looks like a sudden hardware defect then.
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
Are you facing any such issues?
Sent from my DUK-L09 using Tapatalk
abhinav_sun14 said:
Are you facing any such issues?
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
Another thing.... The camera works with other apps like camera mx, but not the default honor camera app
Sent from my DUK-L09 using Tapatalk
abhinav_sun14 said:
Another thing.... The camera works with other apps like camera mx, but not the default honor camera app
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
I am not facing any such issues.
Then it means your camera is alright. Seems like something is wrong with the camera app then.
Sent from my DUK-L09 using Tapatalk
abhinav_sun14 said:
Another thing.... The camera works with other apps like camera mx, but not the default honor camera app
Click to expand...
Click to collapse
There is bug in update. Someone mentioned in one of the thread. Submitted his phone to service centre and they confirmed the bug
shashank1320 said:
There is bug in update. Someone mentioned in one of the thread. Submitted his phone to service centre and they confirmed the bug
Click to expand...
Click to collapse
Honor service centre is not good at all.... All they know is to revert back the fw and even that remains unsuccessful.
Sent from my DUK-L09 using Tapatalk
abhinav_sun14 said:
Honor service centre is not good at all.... All they know is to revert back the fw and even that remains unsuccessful.
Click to expand...
Click to collapse
Not fixed until now?
Sent from my Honor 8 Pro using XDA Labs
adriansticoid said:
Not fixed until now?
Sent from my Honor 8 Pro using XDA Labs
Click to expand...
Click to collapse
Nope still the issue persists
Sent from my DUK-L09 using Tapatalk
abhinav_sun14 said:
Nope still the issue persists
Click to expand...
Click to collapse
If they have already reflashed the firmware, then it must be a hardware problem now.
Sent from my Honor 8 Pro using XDA Labs
adriansticoid said:
If they have already reflashed the firmware, then it must be a hardware problem now.
Sent from my Honor 8 Pro using XDA Labs
Click to expand...
Click to collapse
I am yet to take the device to service centre, planning to take on coming Saturday so lets see
Sent from my DUK-L09 using Tapatalk
abhinav_sun14 said:
I am yet to take the device to service centre, planning to take on coming Saturday so lets see
Click to expand...
Click to collapse
Well good luck to you man.
Sent from my Honor 8 Pro using XDA Labs
adriansticoid said:
Well good luck to you man.
Sent from my Honor 8 Pro using XDA Labs
Click to expand...
Click to collapse
So they reset my phone and still the camera won't open[emoji47]
Sent from my DUK-L09 using Tapatalk
abhinav_sun14 said:
So they reset my phone and still the camera won't open[emoji47]
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
Either go for a refund if it's in the refund period or give the phone to them again.
Tell them that no amount of resets gave solved the problem.
Sent from my DUK-L09 using Tapatalk
K.khiladi said:
Either go for a refund if it's in the refund period or give the phone to them again.
Tell them that no amount of resets gave solved the problem.
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
Yep gonna do the same now..... Moreover i also found that my torch i.e. the flash is also not working.
Sent from my DUK-L09 using Tapatalk
abhinav_sun14 said:
Yep gonna do the same now..... Moreover i also found that my torch i.e. the flash is also not working.
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
Looks like some serious issues then.
Sent from my DUK-L09 using Tapatalk
abhinav_sun14 said:
Yep gonna do the same now..... Moreover i also found that my torch i.e. the flash is also not working.
Click to expand...
Click to collapse
Rush to service centre. It may be motherboard issue as well
shashank1320 said:
Rush to service centre. It may be motherboard issue as well
Click to expand...
Click to collapse
Again i will go this Saturday to give them my device, if its motherboard then god only knows how much i have to spend.
Sent from my DUK-L09 using Tapatalk

Seemingly slow 4g and Wi-Fi BTU UK S9 plus

I have just made the biggest move of my life from iPhone to s9 plus and I do not regret it one little bit the s9 plus is amazing and I have managed to find almost all the apps I used on Apple (I have been with Apple since iPhone 4 and bought new reiteration every year)
One question I am on 3 UK and have noticed my 4g is slow and Wi-Fi is slow
I think I managed to sort the Wi-Fi with a forger router and 're added it but my 4g crawls
I use to get at work 48/50mb but I'm only getting 8mb max on the s9 plus
Any ideas if I have a faulty s9 plus or whether it's just android
Thanks
Sent from my SM-G965F using XDA Premium HD app
I have the standard S9 Exynos model and have no problems maxing out my 4G speed (60mbps).
My GF has an iphone 6S on the same network and mines hangs on to signal just a tiny bit better aswell.
Might be worth getting a replacement SIM card, es? I know these get updated regularly by the networks. Probably won't fix the issue but worth a shot.
Thanks will have a bash at that
Sent from my SM-G965F using XDA Premium HD app
If replacing the sim doesn't fit the issue, try a factory reset (can be a pain after installing all your apps, but it rules out a software issue). If the issue still remains after that, then I'd definitely say it's faulty.
Can I ask if you have an option for Wi-Fi calling on Three and if so where did you get your S9 from. Thanks
No option for Wi-Fi calling which I had on my 8 plus iPhone which is pants I presume three will eventually update the s9 plus
Sent from my SM-G965F using XDA Premium HD app
mancuk29 said:
No option for Wi-Fi calling which I had on my 8 plus iPhone which is pants I presume three will eventually update the s9 plus
Sent from my SM-G965F using XDA Premium HD app
Click to expand...
Click to collapse
I got my S9+ from CPW. Where did you get yours from? I know phones bought from 3 will have it. Just trying to see if there is a pattern, whereby if bought for example direct from Samsung, It might come with the wifi calling .
Bought my s9 plus unlocked from John Lewis it's a BTU one
Sent from my SM-G965F using XDA Premium HD app
mancuk29 said:
Bought my s9 plus unlocked from John Lewis it's a BTU one
Click to expand...
Click to collapse
You sure it's BTU? Usually BTU is only direct from Samsung. Unlocked versions from other retailers are usually XEU.
I'm presuming so it says BTU but could be wrong been on Apple since the iPhone 4
John Lewis did send me the wrong colour wanted blue but ended up with black however happy with black so will keep it
Sent from my SM-G965F using XDA Premium HD app
mancuk29 said:
I'm presuming so it says BTU but could be wrong been on Apple since the iPhone 4
John Lewis did send me the wrong colour wanted blue but ended up with black however happy with black so will keep it
Click to expand...
Click to collapse
Mine is BTU (from Samsung Upgrade Program). I am on EE, I was able to activate WiFi calling without an issue Phone>Settings>WiFi calling (at the bottom).
I haven't noticed any issues with 4g at all, getting 87.5mb over the weekend.
How do I get into that setting?? I am new to android .. I've gone into my phone app and settings but can't see the Wi-Fi bit ??
Sent from my SM-G965F using XDA Premium HD app
mancuk29 said:
I'm presuming so it says BTU but could be wrong been on Apple since the iPhone 4
John Lewis did send me the wrong colour wanted blue but ended up with black however happy with black so will keep it
Click to expand...
Click to collapse
Definately BTU.
dnmrt said:
Mine is BTU (from Samsung Upgrade Program). I am on EE, I was able to activate WiFi calling without an issue Phone>Settings>WiFi calling (at the bottom).
I haven't noticed any issues with 4g at all, getting 87.5mb over the weekend.
Click to expand...
Click to collapse
I am also on EE with unbranded (XEU) firmware and can see the option in call settings (although I don't use it).
mancuk29 said:
How do I get into that setting?? I am new to android .. I've gone into my phone app and settings but can't see the Wi-Fi bit ??
Click to expand...
Click to collapse
Scroll right to the bottom. That's where it is on mine. It's also in the drop down quick settings.
CuBz90 said:
Scroll right to the bottom. That's where it is on mine. It's also in the drop down quick settings.
Click to expand...
Click to collapse
What theme are you using there? I like it :good:
dnmrt said:
What theme are you using there? I like it :good:
Click to expand...
Click to collapse
Ye I get that a lot. Might have to put it in my signiture lol
It's called "Mattblack"
http://www.samsung.com/global/themestore/index.html?appId=com.set.mattblack.common&SITE_CODE=uk
I used it on my S7 Edge and was surprised to find it works with my S9 too.
Am on Vodafone - but dont have that option (also unlocked via Samsung Upgrade) so i guess is network dependent
Nope not showing will bob into three to make sure it's enabled I had it on my iPhone though
Sent from my SM-G965F using XDA Premium HD app

Galaxy Buds Update

Just popped in my Galaxy Buds and received an update for them.
thanks for the update!
Sent from my SM-G975F using Tapatalk
Got the same, hopefully it corrects the stability when phone is pocketed.
mc_365 said:
Got the same, hopefully it corrects the stability when phone is pocketed.
Click to expand...
Click to collapse
kk , I got the same problems. When My phone in my pocket, the signal sometimes is not good
hoangcowboy said:
kk , I got the same problems. When My phone in my pocket, the signal sometimes is not good
Click to expand...
Click to collapse
It hasn't fixed that problem. I still have issues with that.
Sent from my SM-G975F using Tapatalk
Ambient sound is still not working. Lucky i got it as a freebie or i would rage

Should I update? OTA Firmware + September security patch

It's been a long time.. I shouldn't have left you...
I'm using the sprint SM-N975U Note 10+
What's up with this update?
Has anyone seen any improvements or disappointments from it?
Thanks in advance =]!
Sent from my SM-N975U using Tapatalk
justlovejoy said:
It's been a long time.. I shouldn't have left you...
I'm using the sprint SM-N975U Note 10+
What's up with this update?
Has anyone seen any improvements or disappointments from it?
Thanks in advance =]!
Sent from my SM-N975U using Tapatalk
Click to expand...
Click to collapse
I seem to be having problems with the finger print reader since this update. Very inconsistent. So in my opinion I'd wouldn't
Sent from my [device_name] using XDA-Developers Legacy app
heltahskeltah said:
I seem to be having problems with the finger print reader since this update. Very inconsistent. So in my opinion I'd wouldn't
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Thanks I decided to not use the fingerprint reader because it's not as fast as I'd hoped it was gonna be.
Would you say it actually fixed anything? I'm in agreement with holding out on updating... unless there's a perk I'd find useful enough.
Thanks again!!
Sent from my SM-N975U using Tapatalk
justlovejoy said:
Thanks I decided to not use the fingerprint reader because it's not as fast as I'd hoped it was gonna be.
Would you say it actually fixed anything? I'm in agreement with holding out on updating... unless there's a perk I'd find useful enough.
Thanks again!!
Click to expand...
Click to collapse
Is protecting your device from known vulnerabilities, that are probably posted on every amateur hacking site out there, a useful enough perk for you?
justlovejoy said:
Thanks I decided to not use the fingerprint reader because it's not as fast as I'd hoped it was gonna be.
Would you say it actually fixed anything? I'm in agreement with holding out on updating... unless there's a perk I'd find useful enough.
Thanks again!!
Sent from my SM-N975U using Tapatalk
Click to expand...
Click to collapse
it fixed most annoying bug with not rendering top part of the screen when locked (that black bar nearby front camera). Now some nice apps with notification sign around camera are working correctly

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