Mi account lock - forgot username and password - Xiaomi Mi Max 3 Questions & Answers

Hi,
I've bought a Mi max 3 from someone else that is stuck on the Activate this device screen: (image ibb.co/jRKgZU
He lost his password and his username. Is there a way to bring this device back to life?
Thank you.

I wonder why you still bought it (as you said) although it is being blocked like this?

okiajz said:
Hi,
I've bought a Mi max 3 from someone else that is stuck on the Activate this device screen: (image ibb.co/jRKgZU
He lost his password and his username. Is there a way to bring this device back to life?
Thank you.
Click to expand...
Click to collapse
It's up to seller to deliver a working device. You should return, make sure you have photos documenting the error.
If it's a friend, he'll have to fix it for you. Try this link
https://account.xiaomi.com/pass/forgetPassword

Related

[Q] LG G3 McaFee issues big time

Hi everyone
This is my first post here and a sad one at present.
i restored my G3 back to stock last night and all seemed to go well but now my phone says McaFee mobile security your device is locked and is asking for a pin to unlock it.
i don't have this pin and i don't have a clue how to get it, i purchased the phone as a used mobile and it was all good until i did the root back to stock because lollipop was causing some serious lag issues.
can anyone please help me with a way around this if possible
big thanks in advance
Contact the person who sold you the phone. He entered the PIN. McAfee thinks the phone is stolen now.
You can try flashing stock firmware (kdz) file with CSE flash. It could help
http://forum.xda-developers.com/showthread.php?t=2785089
DelBoy said:
Contact the person who sold you the phone. He entered the PIN. McAfee thinks the phone is stolen now.
You can try flashing stock firmware (kdz) file with CSE flash. It could help
http://forum.xda-developers.com/showthread.php?t=2785089
Click to expand...
Click to collapse
Thanks for the reply
I contacted the seller and it seems the phone is infact 3rd hand if not more and basically he does not have the pin
i did the firmware flash and thats why I'm in the pickle now as the phone knows its been factory reset and MacaFee kicks in for security, the sellers not interested as he sold me the phone working which it was but lollipop was just killing the phone when i updated it and after trying to get back to kitkat I'm in brick land
If anyone else has a suggestion or can help then please do get in touch if possible
Thank you
In fact the previous owner set up an account here: McAffee Mobile Security.
Contact someone there and explain your situation.
I will contact McAfee for sure and see if they can help me but I do believe the answer I will receive will be can't help and I come to this conclusion through general security measure because I'm pretty sure anyone could steel a phone and call them up asking for the unlock code but let's see what they say.
If anyone has had this happen and have found a way around the issue please do send me a private message if you don't wish to publish it as I am stuck big time at present
Cheers
I have just got off the phone with McAfee customer support here in the UK and well to be blunt I'm up that creek without a paddle
Nothing they can do for me because even though the software licence is valid and I have the original owners email address that confirms this because I don't have a prof of purchase for the phone like a receipt or mobile number for the original owner they can not help me I'm anyway
All they said I can do is to keep emailing the owner with this email address and hope for a reply and if I get one enter the pin and it will unlock
So people be very careful if you don't have the pin for your phone as it looks like I have just lost £240 and now have a brick to look at
Again if any of you wonderfully cleaver people know of a fix please do help me out if possible
Thanks
Joe
talk2joe said:
I have just got off the phone with McAfee customer support here in the UK and well to be blunt I'm up that creek without a paddle
Nothing they can do for me because even though the software licence is valid and I have the original owners email address that confirms this because I don't have a prof of purchase for the phone like a receipt or mobile number for the original owner they can not help me I'm anyway
All they said I can do is to keep emailing the owner with this email address and hope for a reply and if I get one enter the pin and it will unlock
So people be very careful if you don't have the pin for your phone as it looks like I have just lost £240 and now have a brick to look at
Again if any of you wonderfully cleaver people know of a fix please do help me out if possible
Thanks
Joe
Click to expand...
Click to collapse
have you tried any diff roms or cyanogen mod? maybe a diff software wont have the mcafee on like cyanogen mod
No I haven't tried to put any other software on because I can no longer access download mode as the McAfee has a kill switch and won't let me do anything from what I can see.
All I can do it switch on my device I can't even get into setting properly because the McAfee block kicks in to quickly and I've tried probably 20 odd times
If anyone can explain a way for me to flash another operating system onto my handset please get in touch as I will try anything rather than have a dead phone and e out of pocket
Cheers
Take it some private repair shop. They will solve your issue.
DelBoy said:
Take it some private repair shop. They will solve your issue.
Click to expand...
Click to collapse
If i can not get around this fix i will defo take it to a shop as you mentioned and try my luck.
but i have some news
i have managed to get into the phone and it allows me to gain access without lock down but no sim installed yet.
i followed the steps from an earlier thread on how to get to buddy lock code and gain access to Macafee software but i do not see or can not figure out how to enter a buddy number as suggested in the last part of the solution
anyone know how to enter a buddy number please
cheers
Bump up just for those who might have missed this thread
Anyone know how I add buddy number please
Cheers
open the apk. on top , on the right there are like three dots. settings, scroll down to find device-buddy list.
under settings you can also see subscription info. there you can find the email of the person who set up the apk.
Well just wanted to say thanks to everyones help who replied or sent me a ptivate message
My phone is back and working well and i now have a new password for mcafee
Took some time and my device went through a few stalls n freezing trips but after being persistant i got around the issues.
Cheers to all
talk2joe said:
Well just wanted to say thanks to everyones help who replied or sent me a ptivate message
My phone is back and working well and i now have a new password for mcafee
Took some time and my device went through a few stalls n freezing trips but after being persistant i got around the issues.
Cheers to all
Click to expand...
Click to collapse
how were you able to enter the buddy code?
i have the same problem..i cant access my lg g3 because of mcafee.. i dont know the pincode.. im the 3rd owner of the phone and i dont know how to contact the first person who bought this.. im begging you guys please help me
cass10 said:
i have the same problem..i cant access my lg g3 because of mcafee.. i dont know the pincode.. im the 3rd owner of the phone and i dont know how to contact the first person who bought this.. im begging you guys please help me
Click to expand...
Click to collapse
Deleted
here is the method :https://forum.xda-developers.com/lg...are-method-t3534946/post70470494#post70470494

Unlocking Bootloader

Hi folks
I dont have my Max yet, but wanted to ask for bootloader unlock because i was reading that it could take a while....so i already began.
I was on the Miui.com page to get unlocked.
I signed up and in
Stated my name and phone number, placed a reason and clicked on apply
I got the info that the message has been sent.
Notting happens on my phone.....? (which isnt the MAX yet)
Is this what they say regarding to have to wait so long ? For that sms message ??? Or did i do something wrong, or because it isnt my max yet ???
Hope you can clear this for me
PassieWater said:
Hi folks
I dont have my Max yet, but wanted to ask for bootloader unlock because i was reading that it could take a while....so i already began.
I was on the Miui.com page to get unlocked.
I signed up and in
Stated my name and phone number, placed a reason and clicked on apply
I got the info that the message has been sent.
Notting happens on my phone.....? (which isnt the MAX yet)
Is this what they say regarding to have to wait so long ? For that sms message ??? Or did i do something wrong, or because it isnt my max yet ???
Hope you can clear this for me
Click to expand...
Click to collapse
It should take less than 5 minutes did you enter your country code in front of your number?
Doesn't matter what the phone is. I did the same thing, applied for unlocking permissions a week before I got my Mi Max, received permission granted text 5 days after (Mi Max still on the way). Must be something with the phone service not receiving texts from China...?!
It is not because they did not get your request for unlocking bootloader, it is because they are reviewing your request. Don't you read the t&c? ??
Did you get yours? Current wait time seems to be three days. I applied at some point on Monday, and got my code early Thursday morning
PassieWater said:
Hi folks
I dont have my Max yet, but wanted to ask for bootloader unlock because i was reading that it could take a while....so i already began.
I was on the Miui.com page to get unlocked.
I signed up and in
Stated my name and phone number, placed a reason and clicked on apply
I got the info that the message has been sent.
Notting happens on my phone.....? (which isnt the MAX yet)
Is this what they say regarding to have to wait so long ? For that sms message ??? Or did i do something wrong, or because it isnt my max yet ???
Hope you can clear this for me
Click to expand...
Click to collapse
BizJetBlogger said:
Did you get yours? Current wait time seems to be three days. I applied at some point on Monday, and got my code early Thursday morning
Click to expand...
Click to collapse
Well..... I tried several times and with the 5th try i got through.... Now its under investigation or something like that
PassieWater said:
Hi folks
I dont have my Max yet, but wanted to ask for bootloader unlock because i was reading that it could take a while....so i already began.
I was on the Miui.com page to get unlocked.
I signed up and in
Stated my name and phone number, placed a reason and clicked on apply
I got the info that the message has been sent.
Notting happens on my phone.....? (which isnt the MAX yet)
Is this what they say regarding to have to wait so long ? For that sms message ??? Or did i do something wrong, or because it isnt my max yet ???
Hope you can clear this for me
Click to expand...
Click to collapse
this is my problem, i cant have the sms, in the pop up say: w ww.miui.co m dice: and chinese letters and next say FAILED!
:crying:
Weird. I just downloaded the Mi unlock app, entered in my Mi account information and was able to unlock instantly. Maybe it's because I'm a platinum member on their forums.
Sent from my MI MAX using Tapatalk
Hello,
i had a redmi note 3 in early this year and asked for unlocked the bootloader. I got the SMS but had no devices because i sold my redmi.
As i got my Mi Max i had a shop Rom really annoying so i just downloaded the unlock tool and unlocked it without anny issues.
I think if you once get unlocked you can unlock every device with your Mi Account.
Dont know but i think so. Im active in the Mi Forum as well.
Best regards
maximalcrZy said:
Hello,
i had a redmi note 3 in early this year and asked for unlocked the bootloader. I got the SMS but had no devices because i sold my redmi.
As i got my Mi Max i had a shop Rom really annoying so i just downloaded the unlock tool and unlocked it without anny issues.
I think if you once get unlocked you can unlock every device with your Mi Account.
Dont know but i think so. Im active in the Mi Forum as well.
Best regards
Click to expand...
Click to collapse
Once you have unlock permission from Xiaomi you can unlock any device but have to wait 30 days in between.
I received my Mi Max but straight talk is telling me that they do not recognize the MEID, IMEI, numbers. I have 2 IMEI slots. Straight talk said they couldn't find those numbers in their system. I talked to straight talk several times before I bought this phone and they told me that the max was compatible with their network. So How do I make it work? And what is the advantage of downloading the bootloader. I'm not a computer type guy so all this tech stuff is really new to me.

How to find out model number on Galaxy s9 tmob..

Hello fellas(and ladies)
I have a Samsung Galaxy S9, from t-mobile, dark blue. I've locked myself out of the device, and I have a friend that is going to help me get it back working. In order for him to be able to help me, he needs to know the model number. I know it's a SM-G960.. but how do I determine the exact model (i.e. sm-g960f, sm-g960e, etc). I'm unable to login to the phone so I cant check it like that, and the back cover is sealed on there as you know unless you have the tools to remove the cover (which I don't). Is there another way to find out which model it is, like download mode or recovery mode or something? Thanks for taking the time to read this, and for your advice.
Edit- US Model
KooKlique said:
Hello fellas(and ladies)
I have a Samsung Galaxy S9, from t-mobile, dark blue. I've locked myself out of the device, and I have a friend that is going to help me get it back working. In order for him to be able to help me, he needs to know the model number. I know it's a SM-G960.. but how do I determine the exact model (i.e. sm-g960f, sm-g960e, etc). I'm unable to login to the phone so I cant check it like that, and the back cover is sealed on there as you know unless you have the tools to remove the cover (which I don't). Is there another way to find out which model it is, like download mode or recovery mode or something? Thanks for taking the time to read this, and for your advice.
Edit- US Model
Click to expand...
Click to collapse
Your box will tell you. But its a u model. ALL US CARRIER PHONES ARE A U MODEL, there is no difference between any of them.
kekistaneerefugee said:
Your box will tell you. But its a u model. ALL US CARRIER PHONES ARE A U MODEL, there is no difference between any of them.
Click to expand...
Click to collapse
Thank you for taking the time to answer, I appreciate it.
KooKlique said:
Thank you for taking the time to answer, I appreciate it.
Click to expand...
Click to collapse
You just keep locking yourself out of devices don't you....
https://forum.xda-developers.com/galaxy-j7/help/galaxy-j7-g-oogle-verification-issue-t3852720/
Well one thing you can do is reset your Google password on a computer then try to login again after 24 hours. Surely you have a recovery email address which you can use?
This is Samsung's instructions on what to do:
If you already reset your device, but don't remember your Google username and/or password, the device can't be used. In that case, you can do one of these:
If you know your Google username but can't remember the password, you can reset your password on the device, or at www.google.com. It can take up to 24 hours for a new password to sync with all registered devices. After 24 hours, you can try logging in to your phone with the new password.
If you have multiple Google Accounts, and you can't remember which Google Account you set up on your device, visit https://www.google.com/android/devicemanager.
Log in with your Google username and password and check the list of devices registered to the account. If you don't see the device listed on the account, it means the device is registered to a different account. Use the same process to check for devices linked to your other Google Accounts. When you find the registered account, use it to log in to your device.
If you can't remember any of your Google Account information, you can send your device, along with proof of purchase, to an authorized Samsung Service Center. Samsung has special tools to reset the phone to factory defaults with no protection enabled.
Click to expand...
Click to collapse
Source: https://www.samsung.com/us/support/frp/
Furthermore:
It seems dodgy to me that you posted a topic pretty much asking the same thing about a month ago regarding a totally different phone here - https://forum.xda-developers.com/galaxy-j7/help/galaxy-j7-g-oogle-verification-issue-t3852720/
FRP is there to prevent lost/stolen phones from being used, if you've bought a phone that is FRP locked you should take it up with the seller. Not try to break the lock yourself!
Thread closed.

technician unlock Mi in Note 8 Pro

Colleagues,
A customer (an older Mr. with a teenager) brought me a note 8t (note 8 pro) to unlock, whe power on go to a screen: "this device is locked this device is associated with an existing Mi Account. For security reasons, you need to enter the password to verify the device" - So what happens: the boy had a chip and was not putting a credits (here the telecom block pre-paid chip when you dont put credits each month), until the telecom canceled the number, and the boy didn't care much for that and bought another chip and some time after, he says he had to reset, anyway, the cell phone turns on and enters the Mi account's length screen, he doesn't remember his password and can't recover, because the code goes to his old number that has been canceled and he has no more.
I'm a technician, but I usually always took care of hardware, I never performed a service more related to software like that.
I didn't find anything on the internet about unlocking the Note 8 Pro, I got here:
I didn't see a step by step so I don't know.
If I re-install Miui will solve this?
https://forum.xda-developers.com/re...ui-stock-reinstall-redmi-note-8-pro-t4004391*
Or there is another way?
Could anyone help?
Sadly as far as I am aware you need to either already have access to the xiaomi account to remove the device, or input the password on the device to unlock it. For security purposes clearly.
JuanM2020 said:
Sadly as far as I am aware you need to either already have access to the xiaomi account to remove the device, or input the password on the device to unlock it. For security purposes clearly.
Click to expand...
Click to collapse
Indeed clearly is for security reason (stolen phone? sounds like a fishy story).
But is not it possible to recover via email? Because if I remember correctly we also had to provide an email upon Mi Account creation. I am not sure because I never had to recover yet, but is not a link sent to attached email to reset account password?
If the guy neither have original number, password or email, that's smells way more than fishy to me
Regards

Set up your work device

Hello xda-developers.com community, i hope that every one is doing great.
I have a problem wirh my new Google Pixel 3 XL, wich i bought from a phone market. When i connected to intenet the device seems to be locked and i can't access to anything on device only the interface in the image below.
Is there any solution for that? i am a biginer and take it easy on me please.
if there no help tell me so i can return it to the seller.
I will appreciate any help.
thank you
mounir2.0 said:
Hello xda-developers.com community, i hope that every one is doing great.
I have a problem wirh my new Google Pixel 3 XL, wich i bought from a phone market. When i connected to intenet the device seems to be locked and i can't access to anything on device only the interface in the image below.
Is there any solution for that? i am a biginer and take it easy on me please.
if there no help tell me so i can return it to the seller.
I will appreciate any help.
thank you
Click to expand...
Click to collapse
What phone market?
If that display comes up when you turn the phone on, what happens when you tap next?
Homeboy76 said:
What phone market?
If that display comes up when you turn the phone on, what happens when you tap next?
Click to expand...
Click to collapse
Im guessing the FBI appears within 12-24 hrs.
This is a notice put up by the Google apps device manager app. It means that that device is a company managed device and you should return it.

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