Visual Voicemail - Google Pixel 3 XL Questions & Answers

Is anyone else having problems getting the native visual voicemail in the dailer to activate? I'm on T-Mobile and so far I've tried everything I can think of and the visual voicemail just won't activate.

Uninstall T-mobile's visual voicemail
Uninstall T-mobile's visual voicemail/ or any other visual voicemail app. When you open up the phone app it should pop up, you may have to reboot after uninstalling those apps but thats what it was for me.

I'm on Simple mobile (a T-Mobile MVNO) and I can't get theirs to work either. Support is no help.
Sent from my Pixel 3 XL using Tapatalk

Dweet said:
Uninstall T-mobile's visual voicemail/ or any other visual voicemail app. When you open up the phone app it should pop up, you may have to reboot after uninstalling those apps but thats what it was for me.
Click to expand...
Click to collapse
Thanks for your suggestion. It worked :good:
Sent from my crosshatch using XDA Labs

Dweet said:
Uninstall T-mobile's visual voicemail/ or any other visual voicemail app. When you open up the phone app it should pop up, you may have to reboot after uninstalling those apps but thats what it was for me.
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Click to collapse
I don’t have any other voicemail apps installed. I installed T-mobiles VVM app and it seems to activate fine. I uninstalled and tried the native Google VVM and again it fails to activate.

hahajoker said:
I don’t have any other voicemail apps installed. I installed T-mobiles VVM app and it seems to activate fine. I uninstalled and tried the native Google VVM and again it fails to activate.
Click to expand...
Click to collapse
T-Mo seems to be working on things regarding VM. I received this text today.

wait... u can get voicemail in the phoneapp again? i thought that ended a while back... i was installing an old version of google voice for a whle to keep it in the phone app...
so, if i uninstall google voice i can get voicemail in the phone app? or do i have to go through this process?:
1. Uninstall the newer Google Voice (temporarily). Prior to uninstalling, I wipe the app's Cache and Data too as a precaution, so I can't report on the results of following these steps without doing that.
2. Go to the APKMirror website and download the latest Google Voice v4.x APK, something like v4.7.10.
3. With Unknown Sources checked in the Security Settings on your phone, install and fully setup the old Google Voice version, including setting your Phone app to use Google Voice for voicemails.
4. Once it's all setup, you can update Google Voice to your heart's content. Note that if you go into the Phone Voicemail settings you'll see that it still doesn't give you an option to select Google Voice, but you'll also notice that it appears as if the only setting it now shows (Carrier) is not selected either, so the setting is retained even though you can't select it with the newer Google Voice installed.
5. Re-disable "Unknown Sources" if you wish.

Whats the problem?

i cant get it to work on att, but i dont think it ever did. i was able to get the visual voicemail in the phone app, but not with a transcript... but i have to use the old google voice app. make sure to set te old google voice to use phone app for voicemail. when i updated google voice it stopped updating voicemails in the phone app, so i guess ill just keep the old google voice app.

Golf c said:
Whats the problem?
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Are you on Tmobile? If so, do you have voice to text add-on on your account?
Trying to figure out what the issue is because nothing seems to work for me.

Make sure that your phone is not forwarded to another messaging service. If you ever tried another voice messaging app, sometimes they do this automatically. If you forget to undo it then you will not receive voice messages. You can bring your messages back by disabling call forwarding. To do this, call ##004# for Tmo/Att or ##002# as a generic default that should work for all other US carriers. Verizon should be *73 and Sprint *730 .

hahajoker said:
Are you on Tmobile? If so, do you have voice to text add-on on your account?
Trying to figure out what the issue is because nothing seems to work for me.
Click to expand...
Click to collapse
Yes tmobile. Not sure if I have voice to text add on.

I'm starting to think this is a T-Mobile account settings issue. Does those who have it working I'd be interested in seeing if you have visual voicemail or voice to text enabled in your account settings.

hahajoker said:
I'm starting to think this is a T-Mobile account settings issue. Does those who have it working I'd be interested in seeing if you have visual voicemail or voice to text enabled in your account settings.
Click to expand...
Click to collapse
I do not have voice to text enabled. Its a $4.00 add on for me. I have a simple choice promo plan from about 7 years ago

Golf c said:
I do not have voice to text enabled. Its a $4.00 add on for me. I have a simple choice promo plan from about 7 years ago
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Click to collapse
Do you have visual voicemail enabled in your account settings?

hahajoker said:
Do you have visual voicemail enabled in your account settings?
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Click to collapse
I couldn't find it anywhere in my account. I just know it works. Maybe you can take a screen shot on your account.

Golf c said:
I do not have voice to text enabled. Its a $4.00 add on for me. I have a simple choice promo plan from about 7 years ago
Click to expand...
Click to collapse
On built in visual voicemail the transcription is done through Google and so you shouldn't need the T-Mobile add on any more, saves $4 a month.

cmwade77 said:
On built in visual voicemail the transcription is done through Google and so you shouldn't need the T-Mobile add on any more, saves $4 a month.
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Click to collapse
Yes, I don't have it. Never did. I don't know why others are having problems

Golf c said:
Yes, I don't have it. Never did. I don't know why others are having problems
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Click to collapse
I dont have it enabled either. But I do have the free visual voicemail add-on enabled in my account settings. Maybe thats interfering and needs to be disabled.

hahajoker said:
I dont have it enabled either. But I do have the free visual voicemail add-on enabled in my account settings. Maybe thats interfering and needs to be disabled.
Click to expand...
Click to collapse
Well the carrier can disable this setting, but T-Mobile seems to be ok. I know AT&T does disable built in visual voicemail though.

Related

[Q] Anyone know how to set up ATT Visual Voice Mail?

Right out of the box?
AT&T needs to turn it on first.
Start app.
It will call your voice mail.
then enter pin.
duckfart said:
AT&T needs to turn it on first.
Start app.
It will call your voice mail.
then enter pin.
Click to expand...
Click to collapse
Okay, so when I activate my device, do I need to call ATT to turn it on?
I thought its a paid feature? Just use Google Voice instead
Google Voice did not seem to be working on my phone. Anyone able to get it working on theirs, or is there some issue with Google Voice and the S3 for now?
AT&T Messages
you need to get AT&T Messages from the Google Play Store you will get all you message, Voicemail, and calls in one spot.
From the main/home screen go two screens to the left and click on the AT&T Messages icon. It will walk you through the setup as mentioned above. I believe it specifically states the service is free (as it should be).
Now my question is why didn't they put this on the main/home screen? Why not make it the default? Who wouldn't want VVM?
rennep1026 said:
Google Voice did not seem to be working on my phone. Anyone able to get it working on theirs, or is there some issue with Google Voice and the S3 for now?
Click to expand...
Click to collapse
There is already a thread about google voice's voice mail. You just have to dial a number to activate it. On mine it still says Carrier Voice mail, but my missed calls actually go to google's voice mail.
I went to the Play Store and downloaded AT&T's Visual Voicemail app. That worked well.
kt_coder said:
I went to the Play Store and downloaded AT&T's Visual Voicemail app. That worked well.
Click to expand...
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OK so we have two choices for VVM. Does anyone have enough experience to compare the pros and cons of each?
Monoman67 said:
OK so we have two choices for VVM. Does anyone have enough experience to compare the pros and cons of each?
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Visual Voice mail is great for voice mail. Really nice app. Love it.
AT&T messages combines text, voice mail, ect. rendering your regular messaging app useless or getting double notifications, and you can't turn them off from the at&t app. (it is basically the devil. And I made just to disable it as soon as I got the phone.)
Just my .02
Lorimere said:
Visual Voice mail is great for voice mail. Really nice app. Love it.
AT&T messages combines text, voice mail, ect. rendering your regular messaging app useless or getting double notifications, and you can't turn them off from the at&t app. (it is basically the devil. And I made just to disable it as soon as I got the phone.)
Just my .02
Click to expand...
Click to collapse
+1
Opened ATT message and instantly had my texts hijacked. Do not use lol. Glad to head about VVM app.
Please delete this post.
pvc_ said:
There is already a thread about google voice's voice mail. You just have to dial a number to activate it. On mine it still says Carrier Voice mail, but my missed calls actually go to google's voice mail.
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I'm pretty unimpressed with this. I don't know why, but it bugs me to have to manually type in my google VM number to each forward field.
kt_coder said:
I went to the Play Store and downloaded AT&T's Visual Voicemail app. That worked well.
Click to expand...
Click to collapse
Works well for me. Thanks
bgweed said:
I'm pretty unimpressed with this. I don't know why, but it bugs me to have to manually type in my google VM number to each forward field.
Click to expand...
Click to collapse
that's why you call the # code.
art vvm app is OK, but Google voice has a cleaner look and operation. neither is intuitive to set up though so read the directions.
att messages is terrible and should be disabled or uninstalled or nuked from orbit.
No matter what I do I can't get att visual voicemail to work. The app tells me that it is has not received a response from att. I've called att and my account is set up correctly but the app still doesn't work so I just gave up and use YouMail.

Visual voicemail options on 4.2.2

Ok, I really want to use the latest roms but AT&T's visual voicemail program does not work on TW 4.1+ roms. Can anyone suggest other visual voicemail programs that are robust and clean? Don't want to use google voice. All suggestions are appreciated. And thanks!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I use Visual Voicemail everyday on TW 4.1.2
Edit: Think I read this wrong. You want an app to use on 4.2.2
Could always try Youmail. Why are you against Google Voice?
entropism said:
Could always try Youmail. Why are you against Google Voice?
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I'm on ATT and could never get Google voice to connect to my voice-mail provider. I've tried it on a couple different roms...same outcome. After being dissapointed so many times, I just gave up and stuck with the default. I used Youmail back when I had an iPhone and it worked great though; I'll have to give it a try.:good:
Juan-Solo said:
I'm on ATT and could never get Google voice to connect to my voice-mail provider. I've tried it on a couple different roms...same outcome. After being dissapointed so many times, I just gave up and stuck with the default. I used Youmail back when I had an iPhone and it worked great though; I'll have to give it a try.:good:
Click to expand...
Click to collapse
you need to speak with an at&t rep and have them change your forwarding number to your Google voice number. Just be up front, tell them that you want to use Google voice, they will take care of it. I've been using Google voice for my voice mail for over a year now...
Works great..never had an issue...
Mark
using xda premium
You can actually do this yourself. In your dialer, hit menu, then settings. Go to call forwarding, and set it as such:
Always forward - Disabled
The other 3 set your Google Voice number, as +1xxxxxxxxxx with xxxxxxxxxx as your phone number. No dashes, no spaces.
Alternatively, you can absolutely call AT&T for this.
Afterwards, set your voicemail to google voice (also in dialer settings) and set google voice to auto sync. Done.

Verizon Voicemail not working on 5X.

Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Jexx11 said:
Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Click to expand...
Click to collapse
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
elreydenj said:
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
Click to expand...
Click to collapse
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Jexx11 said:
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Click to expand...
Click to collapse
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
elreydenj said:
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
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Click to collapse
Ah yes I remember I played around with Hangouts and Voicemail back when the Hangouts Dialer was first released, I remember now that I had the option of listening to voicemails through Hangouts.
I think I have it all set up now, just have to find another phone to call my number and test it out lol.
Thanks again for the help!
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
Click to expand...
Click to collapse
I was told that would work as well when on the phone with Verizon.....
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
GertBFrobe said:
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
Click to expand...
Click to collapse
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
elreydenj said:
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
Click to expand...
Click to collapse
This must be what happened with me, I activated advanced calling and I'm guessing that triggered basic visual voicemail which is the problem.
And the tech I talked to told me there was no way to remove basic free visual voicemail and go back to standard voicemail. Maybe she is wrong, I'm not sure, but either way I'm content with using Google Voice for now.
Sent from my Nexus 5X using XDA Free mobile app
Isn't there a second file for Verizon services?
Sent from my Nexus 5X using Tapatalk
wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
Click to expand...
Click to collapse
Yes, do this, for now anyway, until Visual Voicemail catches up with M. I still have Advanced Calling enabled, as well as HD calling, so VoLTE should work. With the Visual Voicemail removed (by VZW via chat in my case), I just get the old school simple voicemail notification on the status bar and dial *86 to retrieve.
Verizon Wireless Fixed my Issue
I had this issue since I got my Nexus 5X 2 months ago, and Verizon Wireless just fixed it over the phone and now it works fine. I don't use visual voicemail or anything fancy, although I used to use Google Voice up until a year ago.
He basically reinitialized the voicemail, so I had to set it up again from scratch, re-recording my outgoing message etc.
I should also mention my texts didn't work sometimes either... some MMS messages would just say "Downloading" and never download, and this happened often on my old Droid Maxx HD. The workaround was to disable wireless and wait for it to download over the data connection. Anyway this started happening on my new Nexus 5X also, but they reprovisioned the phone and fixed that also. :victory:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
jackdubl said:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
Click to expand...
Click to collapse
Just did this and it worked flawlessly. Thank you sir.

Visual Voicemail

So the real question for me is will the Verizon version have visual voicemail available to it
There was a screen shot on Reddit of the native Android visual voicemail working with Verizon.
Oh nice that would be even better
This is good news. Thanks for the info
Sent from my SM-N930V using Tapatalk
v3rn said:
There was a screen shot on Reddit of the native Android visual voicemail working with Verizon.
Click to expand...
Click to collapse
Was the handset SIM free or a Verizon one?
Sent from my SM-T719 using Tapatalk
Delboyd12 said:
Was the handset SIM free or a Verizon one?
Sent from my SM-T719 using Tapatalk
Click to expand...
Click to collapse
It was the non-Verizon version.
v3rn said:
It was the non-Verizon version.
Click to expand...
Click to collapse
Ah awesome, cheers!
Sent from my SM-T719 using Tapatalk
Just out of curiosity, is there a reason you would choose to use Verizon Visual Voicemail over Google Voice Lite (that works with your carrier's phone# - without requiring you to use your GV#)?
jj14 said:
Just out of curiosity, is there a reason you would choose to use Verizon Visual Voicemail over Google Voice Lite (that works with your carrier's phone# - without requiring you to use your GV#)?
Click to expand...
Click to collapse
I'm curious if it will work with Google Voice Lite without the Google Voice App. Having to use the app does get irritating when it stops running in background and causes delayed notification if you don't have Text or Email notification active. Also it does seem the app doesn't get updated much.
I have missed important messages in the past and now I check the Google Voice app at least once a day to make sure it had not stopped.
cmhjr said:
I'm curious if it will work with Google Voice Lite without the Google Voice App. Having to use the app does get irritating when it stops running in background and causes delayed notification if you don't have Text or Email notification active. Also it does seem the app doesn't get updated much.
I have missed important messages in the past and now I check the Google Voice app at least once a day to make sure it had not stopped.
Click to expand...
Click to collapse
https://support.google.com/voice/answer/115127?hl=en
I haven't used the GV app on my phone in months (or over a year now) - had to check to see if it was still there To be honest, I don't think it is needed after the initial set up.
I get my notifications via an Email from GV to my mailbox, with the transcriptions and link to message - I also get a text message sent to my GV#, which results in a SMS on hangouts app.
jj14 said:
https://support.google.com/voice/answer/115127?hl=en
I haven't used the GV app on my phone in months (or over a year now) - had to check to see if it was still there To be honest, I don't think it is needed after the initial set up.
I get my notifications via an Email from GV to my mailbox, with the transcriptions and link to message - I also get a text message sent to my GV#, which results in a SMS on hangouts app.
Click to expand...
Click to collapse
Thanks for the reply but like I said before if you have Text and EMail notification turn off you just get a voicemail notification from native app and could use native app to check. But if the Google Voice App stops you don't get the Notification because messages do not sync with the native app.
Text and Email notification (icon) if you have a lot notification do not standout as much as the voicemail notification (icon). Would be much easier if Google would include Google Voice Lite in the native app without having the separate app for syncing.
Transcription has never worked well for me because everyone beside Robo spam that leave me a message have Spanish accents. (Funny to read and trying to guess what they really said) Google Voice Lite app has the transcription but would be better in native app.
cmhjr said:
Thanks for the reply but like I said before if you have Text and EMail notification turn off you just get a voicemail notification from native app and could use native app to check. But if the Google Voice App stops you don't get the Notification because messages do not sync with the native app.
Click to expand...
Click to collapse
Understood. I don't use the native app for voicemail notification, so I never ran into this issue. I just rely on the hangouts notification. Thanks for the clarification
Has there been any word from reviewers about Visual VM on Verizon yet?
I haven't seen anything on it yet
In the native phone app the voicemail tab works with Verizon's visual voicemail. I just finished setting up my phone and it works.
nrage23 said:
In the native phone app the voicemail tab works with Verizon's visual voicemail. I just finished setting up my phone and it works.
Click to expand...
Click to collapse
Screenshots please?
Sent from my SM-N910V using Tapatalk
Here you go.
Mine works as posted above. I have Verizon and purchased my pixel thought them
Sent from my Pixel XL using Tapatalk
I can confirm that it is working yay , happy to have this feature working through the phone app, i never like using the Google voice way to get it working
Does anyone know if it works with AT&T? My vm number is being forwarded so I can use Google Voice or I would try it myself. I would like to not have to use Google Voice.

Verizon visual voicemail?

Anyone got VVM working?
Can't get it to work on my 7T. Not sure if it requires root or a special dialer?
Cowbell_Guy said:
Anyone got VVM working?
Can't get it to work on my 7T. Not sure if it requires root or a special dialer?
Click to expand...
Click to collapse
I activated my T-Mobile vvm then went into the phone app and enabled visual voicemail
zeusofyork said:
I activated my T-Mobile vvm then went into the phone app and enabled visual voicemail
Click to expand...
Click to collapse
Ok, interesting. Its not working on Verizon, does not show the transcript (translated messages), only the option to play or delete voice excerpts
I thought the apps ONLY work with the said carrier. In other words how can you use a Verizon voicemail app on a different network or even the T-Mobile app.
Sent from my [device_name] using XDA-Developers Legacy app
OuncE718 said:
I thought the apps ONLY work with the said carrier. In other words how can you use a Verizon voicemail app on a different network or even the T-Mobile app.
Click to expand...
Click to collapse
Yes, I think that is the case. I have always use Verizon visual voicemail through the dialer on the phone. however I don't think that there is a specific app for Verizon visual voicemail aside from that. I hope you miss someone else can like me just as of right now I don't know how to get my Verizon visual voicemail
Cowbell_Guy said:
Yes, I think that is the case. I have always use Verizon visual voicemail through the dialer on the phone. however I don't think that there is a specific app for Verizon visual voicemail aside from that. I hope you miss someone else can like me just as of right now I don't know how to get my Verizon visual voicemail
Click to expand...
Click to collapse
So I bought the T-Mobile 7t model. I download the T-Mobile vvm app, activate it, switch to phone app click settings, calls, voicemail. Make sure vvm shows up. I uninstall the T-Mobile vvm ap, go to the phone app and go to settings, calls, voicemail again. Vvm is there and I can switch it on. If you don't have the Verizon vvm app try and download it from the playstore
zeusofyork said:
So I bought the T-Mobile 7t model. I download the T-Mobile vvm app, activate it, switch to phone app click settings, calls, voicemail. Make sure vvm shows up. I uninstall the T-Mobile vvm ap, go to the phone app and go to settings, calls, voicemail again. Vvm is there and I can switch it on. If you don't have the Verizon vvm app try and download it from the playstore
Click to expand...
Click to collapse
ah ok. There is no verizon VVM app- thats probably the issue
Has anybody had any luck getting visual voicemail to work with simcard 2? I have VVM working for sim 1 (Verizon), it worked automatically so I can't help with it not working for the OP. I have AT&T for sim 2 and downloaded the AT&T visual voicemail app but I can't get it to work.
Cowbell_Guy said:
ah ok. There is no verizon VVM app- thats probably the issue
Click to expand...
Click to collapse
Get it to work?
zeusofyork said:
So I bought the T-Mobile 7t model. I download the T-Mobile vvm app, activate it, switch to phone app click settings, calls, voicemail. Make sure vvm shows up. I uninstall the T-Mobile vvm ap, go to the phone app and go to settings, calls, voicemail again. Vvm is there and I can switch it on. If you don't have the Verizon vvm app try and download it from the playstore
Click to expand...
Click to collapse
RobM87 said:
Has anybody had any luck getting visual voicemail to work with simcard 2? I have VVM working for sim 1 (Verizon), it worked automatically so I can't help with it not working for the OP. I have AT&T for sim 2 and downloaded the AT&T visual voicemail app but I can't get it to work.
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Click to collapse
Ah ok, very interesting. Never would have thought there would be a difference between sim slots?
When you say VVM is working- you mean the messages are actually being transcribed? If so thats awesome
HTML:
zeusofyork said:
Get it to work?
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No. Looking at posts for previous devices, it seems the modded google pixel dialer app might be needed. Maybe I'll have to wait for root to become a little more stable
Cowbell_Guy said:
Ah ok, very interesting. Never would have thought there would be a difference between sim slots?
When you say VVM is working- you mean the messages are actually being transcribed? If so thats awesome
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Oh no, just voicemail tab and playback in phone dialer.
Cowbell_Guy said:
Ah ok, very interesting. Never would have thought there would be a difference between sim slots?
When you say VVM is working- you mean the messages are actually being transcribed? If so thats awesome
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Yes it is being transcribed. But only for sim 1. I don't think sim 2 supports it.
RobM87 said:
Yes it is being transcribed. But only for sim 1. I don't think sim 2 supports it.
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OK so I've been troubleshooting this for a few days in great detail. I can confirm that I have the provisioning right on VZW's side and both SIMs are working fine. To be clear, this problem is actually comprised of 2 separate issues that need to be resolved on the 7T via VZW:
1) Visual Voicemails for one of two lines do not download/open when two SIMs are active (with both Basic and Premium VVM provisioning). The only SIM that successfully downloads voicemails is the line that is designated as the Default SIM for Mobile Data. Let's say that SIM1 is being used for Mobile Data. The issue seems to be that VZW doesn't allow for SIM2 to download the VVM data via SIM1. You can test this by disabling SIM1, clearing the Phone app storage, rebooting, and allowing SIM2 to reactivate VVM. You'll see that all the voicemails come through just fine. When you activate a second SIM and a caller leaves a new voicemail, you will briefly see a VVM entry pop-up... then when you click Play, it shows an error and nothing is heard. So, again, my guess is that VZW isn't allowing VVM data for one SIM to download via another (likely a legacy security framework). This needs to be fixed by VZW (or OnePlus/Google would need make a second Mobile Data source available via the OS that apps could switch on/off as needed - note, only one can be active at a time with DSDS).
2) Regardless of SIM1 and SIM2 data issues, "Premium" VVM is only partially working on the current build of the 7T Phone app. Assuming SIM1 is active and designated for Mobile Data AND Premium VVM is correctly provisioned on VZW's side, when a caller leaves a new voicemail the audio is transcribed to text and delivered correctly to the phone. The text appears in the notification banner as previously stated in this thread. However, when you go into the Phone app and click on the new VM entry, all you see is the audio play/stop widget. None of the transcribed text is displayed. So, fair to say, this is an app issue which needs to be fixed by OnePlus.
FYI, I've tried every possible modified/patched build of the Google Phone (Go) app... and none of them worked with VVM. I'm out of ideas for a native dialer that supports Premium VVM. If *anyone* has two VM lines working on VZW, please share...
skelzer said:
OK so I've been troubleshooting this for a few days in great detail. I can confirm that I have the provisioning right on VZW's side and both SIMs are working fine. To be clear, this problem is actually comprised of 2 separate issues that need to be resolved on the 7T via VZW:
1) Visual Voicemails for one of two lines do not download/open when two SIMs are active (with both Basic and Premium VVM provisioning). The only SIM that successfully downloads voicemails is the line that is designated as the Default SIM for Mobile Data. Let's say that SIM1 is being used for Mobile Data. The issue seems to be that VZW doesn't allow for SIM2 to download the VVM data via SIM1. You can test this by disabling SIM1, clearing the Phone app storage, rebooting, and allowing SIM2 to reactivate VVM. You'll see that all the voicemails come through just fine. When you activate a second SIM and a caller leaves a new voicemail, you will briefly see a VVM entry pop-up... then when you click Play, it shows an error and nothing is heard. So, again, my guess is that VZW isn't allowing VVM data for one SIM to download via another (likely a legacy security framework). This needs to be fixed by VZW (or OnePlus/Google would need make a second Mobile Data source available via the OS that apps could switch on/off as needed - note, only one can be active at a time with DSDS).
2) Regardless of SIM1 and SIM2 data issues, "Premium" VVM is only partially working on the current build of the 7T Phone app. Assuming SIM1 is active and designated for Mobile Data AND Premium VVM is correctly provisioned on VZW's side, when a caller leaves a new voicemail the audio is transcribed to text and delivered correctly to the phone. The text appears in the notification banner as previously stated in this thread. However, when you go into the Phone app and click on the new VM entry, all you see is the audio play/stop widget. None of the transcribed text is displayed. So, fair to say, this is an app issue which needs to be fixed by OnePlus.
FYI, I've tried every possible modified/patched build of the Google Phone (Go) app... and none of them worked with VVM. I'm out of ideas for a native dialer that supports Premium VVM. If *anyone* has two VM lines working on VZW, please share...
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A way has been found.
https://forum.xda-developers.com/oneplus-7t/themes/list-magisk-modules-t3995515/page6
Root solution doesn't count. Second SIM is for work... and I have Android Enterprise active, which won't authenticate on rooted phones. Still looking for a non-root solution...
The T-mobile VM app has always been hit or miss on my unbranded 3T. Switched to Google Voice just for the voicemail. Now that I have two lines forwarding unanswered calls to two Google accounts on my phone. it's one app instead of two and the translation is decent enough. Never had Verizon so maybe it has some features I'm missing out on.

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