Home WiFi issue - Google Pixel 2 XL Questions & Answers

My WiFi will connect and then almost immediately disconnect on my home wifi only. Anywhere else, the WiFi works perfectly. I contacted my internet provider and they're sending someone out to "look at it". Before I keep this appointment, I'm reaching out to see if anyone has a fix; I doubt they'll fix it. I recently upgraded my router and modem, this is when the issue started. I've got the same issue on my Nexus 6P. My wife does not have this issue on her Pixel 3, and any other device connected to the WiFi seems to work just fine - this leads me to its a device issue not a router issue. Any help will be appreciated. To reiterate and still it up shortly: my Pixel 2 WiFi works everywhere except home and at home every other device works fine. I'm on the most current Google update stock not rooted.

willisjm193 said:
My WiFi will connect and then almost immediately disconnect on my home wifi only. Anywhere else, the WiFi works perfectly. I contacted my internet provider and they're sending someone out to "look at it". Before I keep this appointment, I'm reaching out to see if anyone has a fix; I doubt they'll fix it. I recently upgraded my router and modem, this is when the issue started. I've got the same issue on my Nexus 6P. My wife does not have this issue on her Pixel 3, and any other device connected to the WiFi seems to work just fine - this leads me to its a device issue not a router issue. Any help will be appreciated. To reiterate and still it up shortly: my Pixel 2 WiFi works everywhere except home and at home every other device works fine. I'm on the most current Google update stock not rooted.
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Are you hiding your SSID or is it broadcasting? What wifi security protocol are you using? Try WPA2 + PSK. Does this happen on both 2.4Ghz and 5Ghz frequencies? Which router do you have (make/model)? What does the log say in the router? Usually under admin and (usually) configurable to log wifi connections.

v12xke said:
Are you hiding your SSID or is it broadcasting? What wifi security protocol are you using? Try WPA2 + PSK. Does this happen on both 2.4Ghz and 5Ghz frequencies? Which router do you have (make/model)? What does the log say in the router? Usually under admin and (usually) configurable to log wifi connections.
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I am using wpa2+psk, it happens on both 2.4 and 5, I have the Spectrum Wave 2 - RAC2V1K Askey (Spectrum's provided router). I posted a screenshot of the recent part of the log because I'll admit, though I am seeing patterns in the log I am not sure how to separate the good from the bad.

https://forums.timewarnercable.com/t5/Connectivity/Wifi-connection-w-cell-phone-constantly-connects-disconnects/td-p/155083
This fixed it

Related

WiFi dropping out unable to reconnect

I'm having problems with WiFi on my 5x. The connection drops intermittently and refuses to reconnect. When I go into the WiFi settings it shows "authentication problem" although the settings have not changed. Sometimes it will reconnect after 10-15 minutes. Rebooting the phone always resolves the problem.
I have both a 2.4ghz and 5ghz access point (dual band router). The phone has problems connecting to both. I have other devices connected to the same access points working fine when the 5x disconnects.
I've also noticed the WiFi connection reporting no internet connection on and off as well, but again other devices are connected just fine.
Is anyone else having similar problems?
My Wi-Fi works flawlessly. That said, I encourage you to update the firmware on your wireless access point/router and see if that resolves the issue. If not, you can try using the legacy DHCP client on your phone by going into Settings, Developer options and turning it on there under Networking.
Good luck.
I'm running openwrt on a tp-link Archer c7. I'll give the legacy DHCP client a try. Thanks.
update
jeffmhasty said:
I'm running openwrt on a tp-link Archer c7. I'll give the legacy DHCP client a try. Thanks.
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@jeffmhasty , any update? I have the same issue. Unfortunately I have to reboot my Nexus to fix WiFi connection. Tried legacy DHCP client, tried disable IPv6 connection, nothing helps.
I have router with openwrt too.. Thanks for reply.
Legacy DHCP seemed to work for a while, but it ended up in the same state even with it on. I have it off now, and haven't had any problems with WiFi for a few weeks. I played around with some settings in OpenWRT, but I'm not sure that actually helped anything. The only setting I can remember changing for sure is enabling DHCP and DNS -> General -> Authoritative.
jeffmhasty said:
Legacy DHCP seemed to work for a while, but it ended up in the same state even with it on. I have it off now, and haven't had any problems with WiFi for a few weeks. I played around with some settings in OpenWRT, but I'm not sure that actually helped anything. The only setting I can remember changing for sure is enabling DHCP and DNS -> General -> Authoritative.
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@jeffmhasty I found fix from Openwrt developers- it looks like there is/was an issue with Atheros driver in combination with Qualcomm chipset in Nexus 5X, look at here:
https://dev.openwrt.org/changeset/47469
https://dev.openwrt.org/ticket/20854
https://dev.openwrt.org/changeset/47984
I am facing the same issue of WiFi connection dropping. I observed this after turning off the WiFi scanning under the location setting.
Re-enabling the scanning fixed the issue.
Can anybody explain this behavior?
Also I want to turn the WiFi scanning off and still not get a connection drop.
How do i achieve it?
Sounds like same problem I'm having. I have an archer C5 at home and and Linksys E3000 at work that I have problems with. It seems to have only started since the 6.0.1 OTA. My wifi seems to connect fine, but sometimes shows the limited connectivity warning.
I've just started having this problem as well. I agree, it seems like it's started with the recent security patch (was that 6.0.1?). Mine gets stuck saying it's trying to get an IP address, so presumably something in the DHCP aquisition. I have 3 different APs in my house, but only one is responsible for issuing addresses. That is an Asus RT-N66U running Tomato USB.
It had to be the last ota update that's when it started for my ...kicking me off networks I've been on everyday including my home router ....I do not believe the router is the issue at all ....its the software in our phone
Sent from my Nexus 5X using XDA Free mobile app

OnePlus 3 Weak Wifi and Bluetooth Audio Stuttering

Wifi on my OnePlus 3 is very weak compared to my 1st gen Moto G . Audio is stuttering while playing through bluetooth . Already tried replacing the phone but the issue is still there . If anybody has a solution please do let me know . TIA
Do you mean the wifi reception is weak when you are away from the router or all the time ?
karthikdgr8 said:
Wifi on my OnePlus 3 is very weak compared to my 1st gen Moto G . Audio is stuttering while playing through bluetooth . Already tried replacing the phone but the issue is still there . If anybody has a solution please do let me know . TIA
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On WiFi I have the same issue also: where my previous OP2 was getting signal wih no problem, with this I'm getting it weak or none.
No issue regarding Blueooth.
I'm hoping to get an update soon (I read somewhere that 3.1.3 makes it better, so I hope the 3.1.4 bring that modification also)
Get new router.
I am also running 3.1.2 and I can confirm that wifi is much weaker than on all my nexus devices.
Haven't read anything about it getting better with 3.1.3. Sure it is not an hardware issues, do u have any sources reporting that?
Dabarr said:
I am also running 3.1.2 and I can confirm that wifi is much weaker than on all my nexus devices.
Haven't read anything about it getting better with 3.1.3. Sure it is not an hardware issues, do u have any sources reporting that?
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You're right. This is the changelog of 3.1.3
* Camera HDR performance tuning
* Bluetooth and NFC connectivity improvements
* Bug fixes in general telephony
* Bug fixes in Google and OnePlus apps
While this one is for 3.1.4
http://i2.hd-cdn.it/img/max_width1000/id517354_1.jpg
http://i2.hd-cdn.it/img/max_width1000/id517355_1.jpg
I've had to issues with either, and I stream bluetooth everyday in my car.
I can't say I've had any Wifi issues but I've definitely had Bluetooth connectivity issues in my car. Question. There is already talk about update 3.1.4 coming out but I haven't even received 3.1.3 yet. Is this something that should be pushed to my phone or do you have to load the OTAs manually? Sorry if that sounds stupid. This is my first oneplus phone so I'm a little new to the experience
Bluetooth while using my phone is rubbish on my op3 caller's keep cutting in and out of the conversation getting on my nerves!!!!!
Bluetooth on my car is almost perfect... Wifi is bad in terms of weak signal.
Sent from my OnePlus3 using XDA Labs
Dkwest84 said:
I can't say I've had any Wifi issues but I've definitely had Bluetooth connectivity issues in my car. Question. There is already talk about update 3.1.4 coming out but I haven't even received 3.1.3 yet. Is this something that should be pushed to my phone or do you have to load the OTAs manually? Sorry if that sounds stupid. This is my first oneplus phone so I'm a little new to the experience
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3.1.3 is not official I think. U can download it as a custom rom without a problem. OP3 Lite is pretty good and debloated. Like stock but with less bloat.
I posted a similar WiFi issue in the one plus forums but no response so far. Maybe it's just me facing this issue:
There is definitely something wrong with OP3 or the ASUS router.
I am experiencing a strange issue with WiFi. The wireless router is about 45 feet away from my bedroom. I am able to use WiFi in my bedroom on my laptop, HTC M7, One Plus One, and Samsung Galaxy S6 Edge Plus. However, when I use OP3 there, I am connected to WiFi (router) but it says there is no Internet connection. As I walk closer to the router, the problem goes away. Can someone please suggest a solution?
For now, this is how I have improved the situation:
However, here is the workaround.
1. Note down the MAC address of your phone. Settings->About Phone->Status- IP Address section shows a number separated by ":".
2. Login to your router as administrator. If you are using DHCP, the IP addresses are being assigned automatically by the router. This is where we will make a change. For the phone mac address, set the IP address as static (one way to get an IP address is to check what IP address is assigned to your phone when you are connected to WiFi). Note down this IP address and assign manually on the router to this MAC address.
3. Now, the last part. On your phone go to your WiFi network. Long press and modify. Choose Static IP address option. Assign the IP address you hard coded on the router for this device. Set the Gateway to the LAN IP address of the router. Set the DNS servers as 8.8.8.8 and 8.8.4.4 (google servers). This should make things work.
put me down for bluetooth issues as well. It connects to my caddy then drops 1 min later.
brickedvice said:
Get new router.
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Thanks for that. You're so helpful.
dindoliya said:
However, here is the workaround.
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Strange. Assigning a static IP shouldn't solve Wifi-connection problems...
But: thanks anyway.
had more issues with note 4 and Bluetooth than with this 1+3. I hope all signal problems are software related and not something related to antennas.
stoerebink said:
Strange. Assigning a static IP shouldn't solve Wifi-connection problems...
But: thanks anyway.
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You are right. This was not the solution that should have worked. But it is working for me most of the time. I think OP3 needs an update to fix the WiFi issue.
Bluetooth and Wifi Issues
I too am experiencing issues. First of all my wifi is significantly slower than on my OPO. It also gets worse reception than my OPO did. Bluetooth is a complete mess right now. My car radio will not play if I press the play button, and I have to go into the app to play music everytime. At my home wifi it stutters very often and it randomly stops playing. It will often stop playing a playlist when there is 3 seconds left in a song, yet it does not show paused. It just sits there. I can not tell if this is on OP or spotify's end, but it is really annoying me. It happens even when I am not on bluetooth. But the constant stuttering happens over bluetooth no matter the app.
I'm surprised to see this thread. I find the WiFi on my OP3 exceptional.
My moto x pure and laptop (razer blade) don't get WiFi in my bathroom but my OP3 gets full service.
Yeah for some reason I can't get past 2mb/s down on a 50mb connection. Works fine on everything else, even the upload reaches 10mb/s on the phone. This seriously is a huge problem. It even takes about a minute to obtain an up address after connecting to the network

Unable to connect to WPA2-Enterprise WiFi (PEAP/MSCHAPv2)

This is the first phone I've ever owned that I've had an issue connecting to this type of WiFi network. I configured all of the settings correctly when adding the network (including telling it not to verify the certificate, since I don't have one installed): PEAP, MSCHAPv2, don't verify cert, identity, anon identity, and password. I am certain the password is correct, because the RADIUS server is responding with an ACCEPT message. However, the phone just immediately disconnects. After a few tries, it just shows "saved" under the SSID name, and doesn't try again. It never gets to the "obtaining IP address" stage of the connection.
Has anyone else had this issue? It will connect to a PSK SSID just fine. My Galaxy S7 Edge, as well as every other Android phone I've owned back to the HTC Evo will connect to this same SSID just fine.
yes i do, i have that issue at work
palvarez05 said:
yes i do, i have that issue at work
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Have you read any other threads about it? Is there a fix? I know that there is a verizon build that supposedly improves WiFi connectivity, but I really don't want to install that on my (google store) Pixel XL. I didn't read anything about it specifically fixing this issue, anyway.
dodgeboy said:
Have you read any other threads about it? Is there a fix? I know that there is a verizon build that supposedly improves WiFi connectivity, but I really don't want to install that on my (google store) Pixel XL. I didn't read anything about it specifically fixing this issue, anyway.
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absolutely nothing...
I'm having problems with 5ghz connections. 2.4ghz works fine. It connects fine but on 5ghz I get slow downloads and connection interruptions. $800.00 phone should connect to everything.
No issues here connecting to my work WPA2 enterprise wifi
I connect to my office WPA2 Enterprise but it is slow as could be on my Pixel XL. My N6 it's super fast so something is going on.
marcjc said:
I connect to my office WPA2 Enterprise but it is slow as could be on my Pixel XL. My N6 it's super fast so something is going on.
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Just as an update... I sideloaded the OTA - NDE63P and it did not fix my slowness issue running on my office WPA2 network.
In case anyone was curious about the OTA and sideloading - https://developers.google.com/android/ota
Mine works, but our office network requires an identity and password. No server certs or anon Ident. So far, I have not had an issue.

A weird Wifi issue involving my Belkin AC1200 router

Whenever I come home, my phone won't reconnect to the wifi, and it goes and kills the connection to all devices at home wired or not. I have no problem with connecting and reconnecting with work wifi.
It is a BelkinAC1200
any help?
darthchilli said:
Whenever I come home, my phone won't reconnect to the wifi, and it goes and kills the connection to all devices at home wired or not. I have no problem with connecting and reconnecting with work wifi. It is a BelkinAC1200 any help?
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There was an issue with Google devices ping flooding the P2 and thereby knocking the router offline, but this was reportedly fixed around Feb. or Mar. of this year. If you have any Google devices, especially Chromecast or the Google speakers disable them completely and then re-test. Is your phone up to date (9.0)? You could also check the router firmware to make sure it is running the latest version available.
everything is up to date and on 9.. and there is an GalaxyS4 on the network along with my mac and 2 iphones..
never had this issue on my LG G6 until i switched to the P2XL..
i've ordered a asus router.. hopefully fixes it
darthchilli said:
everything is up to date and on 9.. and there is an GalaxyS4 on the network along with my mac and 2 iphones..
never had this issue on my LG G6 until i switched to the P2XL..
i've ordered a asus router.. hopefully fixes it
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Wouldn't be a bad idea to install DD-WRT on your router. It has a ton more features and is much more secure than stock firmware.
no can do
picked up a Asus RT-AC53
mediatek
hope this works out
haha

wifi issues

Since I've purchased the note 10 +, I've had some wifi connection issues. The phone never stays connected, or will drop wifi frequently. Normally once a day. Now though, it is much more common, and it is for longer periods of time. I'll be casting something to my tv, and then the video will drop due to the phone trying to "reconnect" to the wifi. Has anyone else seen similar issues?
No issues here with WiFi. Do you have any other devices that exhibit this issue? What have you tried so far in terms of troubleshooting?
I've tried resetting the router, and doing a factory reset on the device. Also, I've tried it on another wifi network and it does it there as well. No other devices that I have on my wifi exhibit the same behaviour. I was hoping with a software update it would get better but it is getting worse.
Do you have a case on your phone?
Any settings made in advanced wifi settings?
Tried app like wifi analizer? Both to check the received wifi strength and also possible wifi congestion...
Are the problems only while casting to TV or also when streaming of Internet?
Did you try change in wifi settings in router, like extended lease time or assigning fixed ip-adresses to both TV and phone, change of wifi channel, switch between 2.4GHz and 5GHz?
OnnoJ said:
Do you have a case on your phone?
Any settings made in advanced wifi settings?
Tried app like wifi analizer? Both to check the received wifi strength and also possible wifi congestion...
Are the problems only while casting to TV or also when streaming of Internet?
Did you try change in wifi settings in router, like extended lease time or assigning fixed ip-adresses to both TV and phone, change of wifi channel, switch between 2.4GHz and 5GHz?
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Click to collapse
The wifi network is fine. Both in signal and congestion. The phone is set to be on the 5 ghz. And I've never had any issues with it on any other device. I lose signal frequently. I only used the casting example to help people understand what's happening.
Now there is a problem with many routers. Even expensive models may not solve the problem with an Internet connection. I also had problems connecting to wi-fi. The phone was disconnected from the router once every few days. I called the guys who connected the Internet to me, but they said that everything was fine on their part. They sent me a master, he looked, but could not do anything except how to change my router. A few days later, I realized that the problem was not solved and started Googling the problem on the Internet. I came across a forum where they advised me to enter this ip 192.168.1.1 and after a couple of manipulations, I was able to fix my problem.
larazimmer said:
Now there is a problem with many routers. Even expensive models may not solve the problem with an Internet connection. I also had problems connecting to wi-fi. The phone was disconnected from the router once every few days. I called the guys who connected the Internet to me, but they said that everything was fine on their part. They sent me a master, he looked, but could not do anything except how to change my router. A few days later, I realized that the problem was not solved and started Googling the problem on the Internet. I came across a forum where they advised me to enter this ip 192.168.1.1 and after a couple of manipulations, I was able to fix my problem.
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Are you just talking about the programming page of Netgear's routers? Netgear also has apps for that...
larazimmer said:
Now there is a problem with many routers. Even expensive models may not solve the problem with an Internet connection. I also had problems connecting to wi-fi. The phone was disconnected from the router once every few days. I called the guys who connected the Internet to me, but they said that everything was fine on their part. They sent me a master, he looked, but could not do anything except how to change my router. A few days later, I realized that the problem was not solved and started Googling the problem on the Internet. I came across a forum where they advised me to enter this ip 192.168.1.1 and after a couple of manipulations, I was able to fix my problem.
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How did entering your router's default IP address fix your issue? What changes did you make to your router's configuration?
Just saying that you entered that IP address and making a couple of manipulations doesn't help the OP.

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