cannot login anywhere!!! super bizarre - HTC 10 Questions & Answers

At some point yesterday the phone shut down, presumably out of low battery? Showed 55% but I'm having the known battery problems, where it shuts down randomly anywhere between 30% and 60% .
Now, when I opened it back, I am logged out of almost every account only with a few exceptions, and cannot login anywhere!!!!!
Of course there is internet, of course the passwords are correct etc. Any service accessible via PC I can still access normally.
So there's something seriously wrong with the phone and it's really, really bizarre.
Anyone has any idea what it is?
tl;dr - phone cannot login to any account via apps - when password is given and it's supposed to login, it simply returns back to the first login screen.
This applies to almost all accounts - exceptions being LinkedIn and Messenger.
My assumption is Google Play Services got really messed up somehow, and the 2 above apps don't use it for logging in.

mimix2ppp said:
At some point yesterday the phone shut down, presumably out of low battery? Showed 55% but I'm having the known battery problems, where it shuts down randomly anywhere between 30% and 60% .
Now, when I opened it back, I am logged out of almost every account only with a few exceptions, and cannot login anywhere!!!!!
Of course there is internet, of course the passwords are correct etc. Any service accessible via PC I can still access normally.
So there's something seriously wrong with the phone and it's really, really bizarre.
Anyone has any idea what it is?
tl;dr - phone cannot login to any account via apps - when password is given and it's supposed to login, it simply returns back to the first login screen.
This applies to almost all accounts - exceptions being LinkedIn and Messenger.
My assumption is Google Play Services got really messed up somehow, and the 2 above apps don't use it for logging in.
Click to expand...
Click to collapse
Wipe caches and app data, if that doesn't help i can suggest to ruu it back to stock and start fresh

Mr Hofs said:
Wipe caches and app data, if that doesn't help i can suggest to ruu it back to stock and start fresh
Click to expand...
Click to collapse
@MrHofs it's stock rom, locked everything.... how can I reset cache and app data?

mimix2ppp said:
@MrHofs it's stock rom, locked everything.... how can I reset cache and app data?
Click to expand...
Click to collapse
App data is done via settings-apps.

Related

Market not working (download won't start) new Evo

Ok,
(Before those that have nothing to do start shouting, I have searched! I spend hours last night looking and time this morning looking. This error is NOT related to a googlemail/gmail switch..it is NOT related to internet connection..it is NOT related to some obscure cache issue [i think]. So now that caveate is out of the way....)
I cannot download anything from the Market. Here is the process as I see it...
- Open Market app from phone
- Find app I want and click download
- Go back to main Market screen and click download tab
- App sits there with a 'starting download process'
Now...if the error is somewhere there...can someone please tell me.
But...a few minutes later I get this...
- Alert noise goes off
- Alert says Google Talk authentication failed
- Go and stop the app in the running apps screen
- Find GTalk app on phone and start it up
- It hangs up on the Talk bubble screen with Signing in swirly thing just going round
- Eventually that alert noise goes off again
So...there seems to have been an issue many months back when UK customers switched from googlemail domains to gmail domains. But I have never had either. I am registered with google and I have one of my personal emails set up on that account. I can log into google, I can use Picasa, I can use the forums, etc.
Now, I already have three different email accounts to keep track of...do not need a fourth. But in a fit of desperation I tried to set up a gmail account last night. After 30 minutes of trying to find a user name I gave up. I do not want to be D.sablesurfer.432456 or whatever stupid azz suggestion it gives.
So...things I am wondering...
Is Google Talk integrated with Market somehow?
Can you just use Market with a regular Google log in?
How do I make google talk work since there appears to be no where on phone to change any settings?
Where is google talk looking on my phone for log in information?
Does this have anything to do with the weird sprint email address that seems to be registered to my phone? (Current username = [email protected]) (Obviously where my name would be my real name.)
Please help, the internet has been wholey useless in showing me an answer to this issue.
Oh...and if I log into google web page from phone...and choose Talk from the more menu...
....I am logged into Talk!!!
Yep, it just pulls right up with no complaints.
Ok, lots of looks no feedback.
I stopped by Sprint today and they say basically that my really old Google log in will not work. They said will need to set up an actual GMail account and replace it on the phone.
HOWEVER....there is NO way to replace it without the factory reset. Seriously? Has the Evo or HTC...or Sprint locked this thing down so much that you can never change accounts?
I changed password online...and the incorrect password screen ONLY lets me change password. The account name is greyed out.
I went into Manage Applications and the only button active is the Force Stop. The Clear Data button doesn't even exist. And after the force stop it still does not exist.
How does this make any sense? Really? People are NEVER going to change accounts? Sounds way too strict to me at moment.
So basically...unless anyone else has an idea...on the Evo (not heros or g1's)...I will have to do the factory reset tonight? This sucks.
Have you tried settings, accounts and sync, click on the google account and hit remove account?
Yup, no go. The default in the Evo seems to be permanently locked in. Well until you do the factory reset. I just posted my findings/tip over on general. This is a pisser for a newbie to android and as a LONG time programmer sucks to be locked in like that.
My market was useless earlier.
the name###@sprintpcs.com is just sprints username for you, it's used for network stuff
I'm having the same issue. tired the google search too ... wish I didn't have to do a hard reset... I hope somebody come up with a fix for this
EDIT:
Here's all that I did. I'm not sure which part fixed the issue.
*I un-synced Gmail (still didn't work)
*I deleted the pop Gmail account I had set up (still didn't work)
*I went into the market, canceled everything that was pending a download, then I re-synced Gmail, and set my pop Gmail account back up and BAM!!!! It worked. (Oh and I restarted after I did all of this)
Hope this helps...
Same problem here, hope someone with great idea can help. I am also struck on my HTC evo
Market still won't downlaod
I'm on JI6,
i have this problem that i cannot get the Market to download.
I didn't see and end to this story, only that it could be a Market problem.
But still i have this issue now for 3 days, i did most of the things in this thread.
nothing works ...
HELP
This happens to everyone.
Go to applications.
Click all applications.
Find market. Click market.
Click, clear cache, and clear data.
Restart.
I'm over that, clear the data of download manager ,and from the Market application, removed the update from the market , wifi on , wifi off .....
Still wont download
Then it's your internet if that does not work.
Check your firewall
what firewall , if i work in 3G ?
I'm having the same problem...I just flashed Myn's 2.2 RL3 and it is no different than it ever was. It's pissing me off. I've tried every solution that I could find.
I was having a similar issue with my Evo running OMJ's 4.5.
On the market.android.com site I would click install, select my phone, and it said my install would start shortly, but it never did. I scoured the net and found a fix that worked for me. Try this:
Menu -> Settings -> Appplicaltions -> Manage Applications
Select the 'All' tab
Scroll down and open 'Google Services Framework' -> Clear Data and Force Stop
Hit back and open 'Market' -> Clear Data, Clear Cache (if available), and Force Stop
Reboot
Open Market. You are going to get an error, be patient and let it sit for a moment and it will come up by itself.
You should be golden after this. Let me know how it works for you.
Why must people resurrect dead threads, do they lack the ability to read, the last post to this thread was in the first week of november, if this was still happening, this would be an active thread.

[Q] Gmail native app not pushing emails

Hey Guys,
Been experiencing gmail issue for the last couple of weeks.
Desire Z, now with the OTA update - used to have root, task managers, but did factory data reset which should remove those two, correct?
Upon boot, gmail functions well, and pushes my mail thru well, then after a while, i'd go into the gmail app and refresh, and a flurry of emails would come thru, some hours old.
I've done several factory resets, at the moment have weather sync every 3 hours, gmail, exchange (push), facebook for sense every 12 hours, and whatsapp.
Not sure how the native gmail app works, is it exchange? proprietary sync? imap idle? or thru the google cloud service?
been reading and people have cleared the gmail cache as a temp workaround, but I find this annoying, and its results are hit and miss.
I have tried on gmail app version 2.3 and 2.3.2 (latest)
any ideas?
PS - background data on, sync on, all on!
Native gmail app is pushhhhhh. It should be pushing down....
I have had troubles with syncing but I flash so muchstuff I'm never in the same place at the same time. So a wipe is always the fix everytime.
If I were you id quit on the weather (look up at the sky) and facebook. Eliminate the junk if you are trying to fix something substantially important. See what happens. Try a wipe they feel good actually.
vision
Thanks for the suggestion,
over the weekend (Xmas weekend) i wiped twice, both times i didnt install anything else, both times after a period of time, it would stop pushing.
I have no idea now hahaha
Ok, so i just did it again, factory reset, formatted SD card, completely clean phone.
installed only my gmail account and my work exchange account. nothing else.
my push gmail worked for about 1/2 hour, and stopped again.
The problem is with Gmail. They just updated the.app. go to the Market and download the new app before you.delete your whole phone or something.
billyskip said:
The problem is with Gmail. They just updated the.app. go to the Market and download the new app before you.delete your whole phone or something.
Click to expand...
Click to collapse
do u mean version 2.3.2? if so - tried that
ive deleted the phone half a dozen times already this week. kinda used to it hahaha
is there a newer version out that I'm not aware of?
sephstyler said:
do u mean version 2.3.2? if so - tried that
ive deleted the phone half a dozen times already this week. kinda used to it hahaha
is there a newer version out that I'm not aware of?
Click to expand...
Click to collapse
Yea.. I was having the same problem yesterday. Went to the market, saw there was an update. After I downloaded it, it fixed everything. Hummmm. Let me check my version # yup. I'm 2.3.2

[Q] "Account wasn't found. It may have been removed." - Exchange Server

Hi all - I searched for references to this issue, but haven't found anything yet. Hope someone here can help.
I've been using my Galaxy Nexus (LTE / Verizon) since mid December, locked, unrooted, vanilla - and it's been great. I've been using the native email apps for my GMail account and my work/corporate account on our company's Exchange Server. All has worked perfectly so far. First sign of something weird happened last night.
Last night I backed up, rooted and unlocked my GNex (using the WugFresh utility). I followed the directions closely -- all worked pretty much perfectly. As suggested, I took 2 backups: first without system apps and settings, and the 2nd including them. After I was done rooting and unlocking, I restored the big backup with system apps and settings. Only thing I noticed is that passwords are apparently not part of the settings that can be saved/restored (makes sense!), so I had to reenter credentials for my email apps.
This done, I sync to both GMail and Exchange Server, receive and send mail just fine. Only weird thing is that when I tap the EMail icon to start up the email client that talks to Exchange Server, in addition to opening up my inbox properly, I ALSO see two error messages in sequence:
"Account wasn't found. It may have been removed."
and
"Folder wasn't found. It may have been removed."
The errors then fade, and email is perfectly usable.
I'm guessing that some folder and account entry was restored along with the apps from my backup, and that whatever these pointed to no longer exist, and were superseded by they email app when I reconnected to the Exchange Server during setup after rooting / unlocking.
I've looked - and only see a single account configured in the app -- the correct one. I've checked in Settings / Apps, and there are no options to clear data or cache.
I'm wondering if I should delete the one account I see and re-add it...not sure if that will make a difference.
Anyone have a clue what's going on, and what I might do about it?
thanks in advance,
Jon
Im having the exact same problem!!
jaseandjess said:
Im having the exact same problem!!
Click to expand...
Click to collapse
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
jonstrong said:
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
Click to expand...
Click to collapse
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Thanks for posting an easy solution!
mychi said:
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Click to expand...
Click to collapse
Thank you so much. I just had to recreate my account settings (5 of them since Ihave corporate but also use exchange settings for hotmail) and hated to see this message (and a second one similar but about a folder who could not be found). I removed the icon on the home screen and put the Email app (not the widget to avoid the same problem in the future) back and not more error! I really did not want to reset my phone.

Completely locked out of my phone, can't afford to hard reset.

A couple of days ago, I plugged my N4 in to charge. I then turned the screen on and tried to scan my fingerprint, but I got an error saying that the fingerprint scanner has to close because it isn't responding.
It then went to my backup password screen. I tried every password (including the correct one I have written down), and none worked. After 5 attempts, it says that it failed to "recognize my fingerprint". Apparently, it thinks a password attempt is a fingerprint scan.
Anyway, I rebooted numerous times, soft reset, cleared cache with recovery, tried google device manager, Samsung's find my mobile, and ADB. My USB debugging must be off, because I can't seem to connect with the phone through ADB. My "remote controls" are apparently turned off, so Samsung's solution doesn't allow me to unlock it.
I'm not stuck at the lockscreen and I have information that I need to get off. Mostly conversations with my clients through text/whatsapp. I couldn't care less about anything else.
Does anyone have any other ideas? Tricks, or maybe a fastboot method? I just need to get back in, desperately.
IDK about whatsapp but at&t has a service that backs up your texts. If you haven't set that or any other text back up service up, I'd try contacting at&t and see if they will set it up for you remotely, though it might be a long shot.
As far as whatsapp goes, I have never used it, but if its connected to your google account from pc or anything else I would see if you can get your whatsapp account to sync with your google account, that way if you have to reset your phone and redownload the app, it will probably resync your previous conversations, unless whatsapp is set up not to do this. Doesn't facebook own whatsapp? maybe you can back whatsapp conversations up to your facebook.
I'd try to back any thing up you need to in a similar way, cross your fingers and hard reset.
Otherwise, if you take the phone to an at&t store, they may have a method of backing the phone up without logging in, which is also a long shot. Of course, anything that involves the service provider or manufacture of the phone helping you is going to be a long shot. But they did already make the phone and provide the service, so I guess you can't hate too much.
Next time, definitely make sure everything important is being synced/backed up somewhere to save yourself this type of headache. There's a lot of ways to do it these days.
Good Luck.

Google App not opening

Hi,
Google App has suddenly stopped opening in the non-rooted 5t. Please check the attached video. What should I do?
Thanks
Bump..........
Same issue. Checked a lot of forums.. no fix yet, just temporary work arounds. Uninstall or clearing data. But only Works for a day.
I have the same thing......
And it's working again as of this morning!
I'm having this issue and it's driving me mad, the device has FamilyLink on it so I cannot turn off device administrator because all of the Google Account dialogs are broken, can't clear data, what a mess. I'm currently 80% sure I'll need to factory reset (if I even can!)
I was thinking I could maybe get into recovery but it wants a password that I apparently don't know. I tried my google password, my PIN, switching my PIN to a password, and nothing could get me in :s
(Edit 4/13: Got into recovery by removing the screen lock entirely, wiped the phone.)
Google App not opening & news feed not showing in Bing
Hi,
So, the Google app is not working in apparently all 5t phones-
https://forum.xda-developers.com/oneplus-5t/help/google-app-t4060959/post82241813#post82241813
Tested in my friend's phone also
Since the past few days news feed in Bing app has also vanished. But it works in every other phone besides op. Why is this issue happening only in oneplus phones? I have sent the devs logs 2 times but no action has been taken. Never ever a op phone again.
Thanks
shivinxtreme said:
Same issue. Checked a lot of forums.. no fix yet, just temporary work arounds. Uninstall or clearing data. But only Works for a day.
Click to expand...
Click to collapse
krugm0f0 said:
I have the same thing......
Click to expand...
Click to collapse
gpg said:
I'm having this issue and it's driving me mad, the device has FamilyLink on it so I cannot turn off device administrator because all of the Google Account dialogs are broken, can't clear data, what a mess. I'm currently 80% sure I'll need to factory reset (if I even can!)
I was thinking I could maybe get into recovery but it wants a password that I apparently don't know. I tried my google password, my PIN, switching my PIN to a password, and nothing could get me in :s
(Edit 4/13: Got into recovery by removing the screen lock entirely, wiped the phone.)
Click to expand...
Click to collapse
Why is this issue happening only in oneplus phones? I have sent the devs logs 2 times but no action has been taken. Never ever a op phone again.
Can you please confirm if Bing is showing news feed in your phone or not?
https://forum.xda-developers.com/oneplus-5t/help/google-app-news-feed-bing-t4084059

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