moto g6 play bugs - Moto G6 Play Questions & Answers

My Moto periodically reboot user UI and acts like I just turned on an wants pin for first boot login and acts strange some time rom version is
OPPS 29.91-140-2 and can't find way or reflashing factory image I believe this model is international version not sure though was purchased by on amazon

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[Q] Can't download apps trough Play Store

Due some problems with my HTC ONE (M7) i had to return it to the store and use my backup phone (HTC ONE V).
It has been a while since i used it, but before switching to my new phone, everything worked fine.
After more then a year, i need to re-use my HTC ONE V and i want to make the best of it till i get my other one back.
But after trying to install some apps i bumped in to some problems. When i looked up the apps in the Play Store, i didn't get the apps i searched for.
Later it asked me to do updates on the apps that were still on it (since they haven't been updated for over a year) but when i pressed to update them, nothing happened.
When i noticed that, i wanted to try updating them manually but when i opened up the app page's, it told me my device isn't compatible (which is weird since the apps are already on the phone).
I tried a method i see a lot with Google Play issues which is deleting the Google Play updates so it goes back to the state it was in when i got the phone and letting it update again, but it doesn't update anymore.
When i look at my devices on Google Play in my browser, i see the phone standing in the list but it says it hasn't been used for over a year. My email is linked to my Google Play on my phone so i tried installing apps by pressing install on the browser version but again nothing happened.
Is there a way to fix this problem?
I am considering doing a factory reset if there is no solution but i would like to avoid that.
JellyFox said:
Due some problems with my HTC ONE (M7) i had to return it to the store and use my backup phone (HTC ONE V).
It has been a while since i used it, but before switching to my new phone, everything worked fine.
After more then a year, i need to re-use my HTC ONE V and i want to make the best of it till i get my other one back.
But after trying to install some apps i bumped in to some problems. When i looked up the apps in the Play Store, i didn't get the apps i searched for.
Later it asked me to do updates on the apps that were still on it (since they haven't been updated for over a year) but when i pressed to update them, nothing happened.
When i noticed that, i wanted to try updating them manually but when i opened up the app page's, it told me my device isn't compatible (which is weird since the apps are already on the phone).
I tried a method i see a lot with Google Play issues which is deleting the Google Play updates so it goes back to the state it was in when i got the phone and letting it update again, but it doesn't update anymore.
When i look at my devices on Google Play in my browser, i see the phone standing in the list but it says it hasn't been used for over a year. My email is linked to my Google Play on my phone so i tried installing apps by pressing install on the browser version but again nothing happened.
Is there a way to fix this problem?
I am considering doing a factory reset if there is no solution but i would like to avoid that.
Click to expand...
Click to collapse
What if you try to:
* delete Google Play data?
* install the newest gapps compatible with the ROM you are currently using? Wipe Cache and Dalvik after that.
* update Google Play App in the first place?

htc one e9+ Root

Im trying to root the HTC E9+ (phone wad bought in China) to install the google apps
i unlocked the bootloader
but cant flash or even boot into recovery as no versions of twrp or cwm are available yet
Any idea where i can get it or is there any other way to install su bin ? odin ? thx
I've got the same problem...
I've got the same issue as the OP. Some more background... I got this phone (HTC E9+, aka e9pw) a few days ago in Hong Kong. Had read about the hardware and was very excited to get a new phone. Powered up OK in the shop, made calls, browsed internet etc.
I got back home and suddenly noticed that not all was as it seems. The app store icon didn't link to the Google Play Store, but some HTC Chinese only app store. Chrome wouldn't install. Lots of the google stuff is stripped out.
The problem seems to be the Chinasense UI. It is not a full Android UI, but something very stripped back. There are none of the standard google apps and things like Chrome and Google Play Services refuse to install. These limitations make this smartphone a very dumb phone.
I hope that this is just a short term issue that HTC hasn't integrated the new MediaTec chipset yet and that soon the full Sense UI will be available, until then, any help would be appreciated with rooting this thing and getting a decent phone...
If you still don't know - all google products in China forbidden!!! It never come back. Just find way how to load international version.
Hello,
I live in France and i received the Htc one e9+ this morning. I come from GN4 and i had HTC one M8 before.
Like you i'm trying to install gapps but not everything goes well.
I would like to ask you if you are as desapointed i am ?
-The phone feels really cheap
-The boomsound sounds far from HTC one m 8 quality, do you think the same ?
Xavier
@ Mozart360, from where you got e9+.
Because, this phone is only for Chinese market.
@ Arvic, I took it on ebay.com. I really thought it would be a fantastic phone.
e9+ India version seems to have all the google stuff
Personally I like the look and feel of the hardware. It is just the Chinasense UI which is disappointing. I've noticed in some of the videos for the e9+ release in India that the google apps are there. There is hope yet for this phone...
Then we must find way how to root it. I guess here in xda someone share idea how to do it...
jdmpjdmp said:
I've got the same issue as the OP. Some more background... I got this phone (HTC E9+, aka e9pw) a few days ago in Hong Kong. Had read about the hardware and was very excited to get a new phone. Powered up OK in the shop, made calls, browsed internet etc.
I got back home and suddenly noticed that not all was as it seems. The app store icon didn't link to the Google Play Store, but some HTC Chinese only app store. Chrome wouldn't install. Lots of the google stuff is stripped out.
The problem seems to be the Chinasense UI. It is not a full Android UI, but something very stripped back. There are none of the standard google apps and things like Chrome and Google Play Services refuse to install. These limitations make this smartphone a very dumb phone.
I hope that this is just a short term issue that HTC hasn't integrated the new MediaTec chipset yet and that soon the full Sense UI will be available, until then, any help would be appreciated with rooting this thing and getting a decent phone...
Click to expand...
Click to collapse
Hi, if you just want to get all the google services, you can download an app from the HTC market named GMS which you can search it, and then you can download all the google services through this GMS app, which the data is about 180+MB. After downloading, it requires a reboot and get into stock recovery to update some package into system to get all the services running. With all this progress, you can use google services as a normal android cellphone.
But about the China SenseUI, without root, nothing can be modified. There are three switches in /system/customize/ACC/default.xml to turn on or off the China SenseUI function. As a result, without root permission, this default.xml file could not be modified, as least I have not worked out a way to modify it. So China SenseUI couldn't not be turned off. I don't know how to operate with stock recovery to modify system partition, or whether the stock recovery get the rights to modify /system partition.
ALL THE ABOVE shares to the one who is using HTC E9+ outside China.
---------- Post added at 11:49 AM ---------- Previous post was at 11:37 AM ----------
jdmpjdmp said:
I've got the same issue as the OP. Some more background... I got this phone (HTC E9+, aka e9pw) a few days ago in Hong Kong. Had read about the hardware and was very excited to get a new phone. Powered up OK in the shop, made calls, browsed internet etc.
I got back home and suddenly noticed that not all was as it seems. The app store icon didn't link to the Google Play Store, but some HTC Chinese only app store. Chrome wouldn't install. Lots of the google stuff is stripped out.
The problem seems to be the Chinasense UI. It is not a full Android UI, but something very stripped back. There are none of the standard google apps and things like Chrome and Google Play Services refuse to install. These limitations make this smartphone a very dumb phone.
I hope that this is just a short term issue that HTC hasn't integrated the new MediaTec chipset yet and that soon the full Sense UI will be available, until then, any help would be appreciated with rooting this thing and getting a decent phone...
Click to expand...
Click to collapse
cpstar said:
Hi, if you just want to get all the google services, you can download an app from the HTC market named GMS which you can search it, and then you can download all the google services through this GMS app, which the data is about 180+MB. After downloading, it requires a reboot and get into stock recovery to update some package into system to get all the services running. With all this progress, you can use google services as a normal android cellphone.
But about the China SenseUI, without root, nothing can be modified. There are three switches in /system/customize/ACC/default.xml to turn on or off the China SenseUI function. As a result, without root permission, this default.xml file could not be modified, as least I have not worked out a way to modify it. So China SenseUI couldn't not be turned off. I don't know how to operate with stock recovery to modify system partition, or whether the stock recovery get the rights to modify /system partition.
ALL THE ABOVE shares to the one who is using HTC E9+ outside China.
Click to expand...
Click to collapse
And another thing attached, the app name is GMS安装器 in chinese, but no English name. Its icon is a green android robot with some google icons in the body of the robot. Don't get the wrong app. The app itself is only 0.05MB.
And it's very sad that the HTC Market doesn't have an English language. Try to recognize the chinese characters as I told above.
GSM works!
It works! I downloaded and installed GSM and now I have all the Google Apps. I'm pretty sure this phone now has everything I need. The process is all in Chinese so I'll give you a run down of what I did. Hopefully I can remember it all.
Go to the HTC app store and find GSM. Icon of a little green Android guy with some icons inside him. Download and install. GSM will then start to download all the apps which took me an hour or so. There is a notification with a progress bar so you know it is going ok. After the download there is a message which asks you to make sure the SD card is removed. Accept all the pop ups. Restart and hold down the volume button which goes to recovery mode. It will crunch away with some installation. When it finally boots up, all the Google stuff is there.
Thank you CPStar.
cpstar said:
Hi, if you just want to get all the google services, you can download an app from the HTC market named GMS which you can search it, and then you can download all the google services through this GMS app, which the data is about 180+MB. After downloading, it requires a reboot and get into stock recovery to update some package into system to get all the services running. With all this progress, you can use google services as a normal android cellphone.
But about the China SenseUI, without root, nothing can be modified. There are three switches in /system/customize/ACC/default.xml to turn on or off the China SenseUI function. As a result, without root permission, this default.xml file could not be modified, as least I have not worked out a way to modify it. So China SenseUI couldn't not be turned off. I don't know how to operate with stock recovery to modify system partition, or whether the stock recovery get the rights to modify /system partition.
ALL THE ABOVE shares to the one who is using HTC E9+ outside China.
---------- Post added at 11:49 AM ---------- Previous post was at 11:37 AM ----------
And another thing attached, the app name is GMS安装器 in chinese, but no English name. Its icon is a green android robot with some google icons in the body of the robot. Don't get the wrong app. The app itself is only 0.05MB.
And it's very sad that the HTC Market doesn't have an English language. Try to recognize the chinese characters as I told above.
Click to expand...
Click to collapse
E9+
hey guys... i hav an e9+ but taiwan stock ... so evrythn is english and no xtra chinese apps ... if ne1 wants i will try to make a system dump for u guys.. but i guess GMS solves the issue for evry1.
So what are the opinions of the few that own the E9+? Pros/Cons? Battery life? Gaming performance?
I am considering this phone because IMO 5.5 inch screen is the sweet spot.
jdmpjdmp said:
It works! I downloaded and installed GSM and now I have all the Google Apps. I'm pretty sure this phone now has everything I need. The process is all in Chinese so I'll give you a run down of what I did. Hopefully I can remember it all.
Go to the HTC app store and find GSM. Icon of a little green Android guy with some icons inside him. Download and install. GSM will then start to download all the apps which took me an hour or so. There is a notification with a progress bar so you know it is going ok. After the download there is a message which asks you to make sure the SD card is removed. Accept all the pop ups. Restart and hold down the volume button which goes to recovery mode. It will crunch away with some installation. When it finally boots up, all the Google stuff is there.
Thank you CPStar.
Click to expand...
Click to collapse
Yes, it works! Thanks @cpstar !
Only steps are different....
After downloading file via GSM, phone must switch off, then switch on by holding power botton and volume down, then must choose "reboot to bootloader mode", then reboot in recobery mode.....
But when you press "reboot in recovery mode" - actualy nothing happens.
I just swithced off phone by long hold power botton. Then switchen on and in booting time started install 27 app.
After, I tried via HTC help to check phone updates. And downloaded update, but following window it ask to "install now", after "OK" phone just two times restart and nothing happen!
After restar - again popup msg about update.
How to solve this problem?
---------- Post added at 04:48 AM ---------- Previous post was at 04:41 AM ----------
madgalaxy said:
So what are the opinions of the few that own the E9+? Pros/Cons? Battery life? Gaming performance?
I am considering this phone because IMO 5.5 inch screen is the sweet spot.
Click to expand...
Click to collapse
Battery life ~ 9 hours. By using WeChat all the day, taking photos, Using Web browser. By using 4G network. If using WIFI, will be longer time ~ 12h.
Except Chinese app - I'm satisfied.
So how do we root HTC E9+ ???
Hi guys,
I've been following this thread and am planning to buy an HTC One E9+. Can Frama-root / RootGenius / Kingo Root do the job? I plan to buy it once there's a verified way on rooting the E9+ phone AND add Google apps. I understand Google apps can be added using the GMS安装器 application. So the only question now is: How do we root this phone? Tried Google and Baidu, seems nothing clear yet on how to do it. Thoughts? Please share Android experts! Thank you!
[HOW TO] Rooting HTC One E9+ Credits to www.netded.com
Hi guys,
Just an update. I found a way to root HTC One E9+. Credits to the awesome Chinese devs who made it possible. (Note: I can't paste links so I put a space on the first char of the URL.)
Here are the steps:
1. Unlock your BootLoader from www.htcdev.com/bootloader
2. a. Flash the TWRP recovery (in Chinese) in fastboot download mode. Download it here: pan.baidu.com/s/1i3nGStv OR
b. Flash TWRP recovery (English version) in fastboot download mode. Download here: https://drive.google.com/open?id=0B-YVYVFTuc9uMXg4aVhZNHQwdlk
3. a. Install the root zip file. Download it from here: pan.baidu.com/s/1hqGPl1i OR
b. If you want the English version of root zip file, flash this instead: https://download.chainfire.eu/696/SuperSU/UPDATE-SuperSU-v2.46.zip
Original Chinese guides are here:
Flashing TWRP Recovery: www.netded.com/a/jingpinshouji/2015/0519/30554.html
Installing Root: www.netded.com/a/jingpinshouji/2015/0519/30555.html
Happy rooting!
piphol said:
Hi guys,
Just an update. I found a way to root HTC One E9+. Credits to the awesome Chinese devs who made it possible. (Note: I can't paste links so I put a space on the first char of the URL.)
Here are the steps:
1. Unlock your BootLoader from w ww.htcdev.com/bootloader
2. Flash the TWRP recovery in fastboot mode. Download it here: p an.baidu.com/s/1i3nGStv
3. Install the root zip file. Download it from here: p an.baidu.com/s/1hqGPl1i
Original Chinese guides are here:
Flashing TWRP Recovery: w ww.netded.com/a/jingpinshouji/2015/0519/30554.html
Installing Root: w ww.netded.com/a/jingpinshouji/2015/0519/30555.html
Happy rooting!
Click to expand...
Click to collapse
Hello
Thanks for the guide but just wondering if anyone knows where we can get the stock recovery from to do the OTA updates? Or is anyone doing updates differently rather than OTA?
Thanks
John
Sent from my HTC_E9pw using XDA Free mobile app
Hello
Im also buy HTC one M9+ , use GMS安装器 intsall all google apk but cant change blinkfeed chinese version international and sanse cant change chinese version .
HTC one M9+ have any international version offical room or not ?
I can witness that the above rooting process is working perfect for my E9+ (HK) version.
So should i get it?
So guys im thinking about getting this phone and now i know it has root and if i am correct it can function as a normal android smartphone but i do have 2 questions I'd love to be answered. 1 can you install google play and download apps from it? And 2) what roms work on it (if any)?
I bought this phone in Dubai and it has Play Store and Chinese senseUI stuff. My question is, after doing the above rooting process, will it be possible to update or no ?. There is an update available, I haven't rooted and haven't updated yet
I have the dual sim version. Does this method work with it ?

Received Fire Phone with 3.5.0 Should I Upgrade ?`s

Received the FP with 3.5.0 att locked with unlock code from ebay deal today and now trying mess with it and got few questions that I just need to ask before I go any further in the path of no return.
First I`ve been somewhat following each steps here at this Guide to make fire os look normal. Everything is going smoothly and got all the way up to firing up google play but unable to download any apps from it. I`m guessing becuase I have missed installing the vending.apk before opening play store? Now I`m unable to install the vending.apk at all. Is it crucial to follow each install order of google services? Or am I missing something that`s preventing vending.apk install?
I`ve already factory restore the phone to try again but before redoing everything should I even try to upgrade to the most recent 4.6.1 and root at 4.6? Just asking because I`ve read somewhere along the way that upgrading to 4.6 solves some problems with play store. Or is it still best to stay at 3.5 for rooting purposes. I would like to eventually put CM11 in it.
Should I try to unlock the phone first with the included code from ATT before going all the way with rooting and to CM11? Will I be able to enter code with CM11? I just don`t have a nano SIM at the moment and just can`t wait to tinker with the phone. Or should I just stop at root/Google Now Launcher and unlock before trying CM11?
Is safe safestrap like just CWM recovery? Can I Make a backup of the rooted stock Fire OS 3.5 and install CM11 now and revert to stock if I need to?
I'm waiting for mine to come. Ordered from same deal I'm guessing. You can cut your current sim card down to nano if you really want to be adventurous.
How did the prime membership go? Any issues with getting the free year?
Sent from my SM-N9005 using Tapatalk
Yeah I`ll be cutting in-laws sim so I`ll wait until I sort the phone out. Prime automatically adds a year after putting your amazon email account when registering the phone, went through without a hitch.
Ok so factory restore didn`t really restore everything. Google now app launcher still on when it booted up. So this will be a fun night. Any suggestions on what should I try next?
Is Safestraponly for 4.6?
I wish I knew. I haven't gotten mine yet so I've just been trying to read and prepare.
Have you unlocked the phone?
Sent from my SM-N9005 using Tapatalk
---------- Post added at 08:46 PM ---------- Previous post was at 08:44 PM ----------
Have you checked this thread?
http://forum.xda-developers.com/showthread.php?p=60536921
I believe you would need to unlock the phone in order to install this update since its for an unlocked phone. But I could be wrong.
Sent from my SM-N9005 using Tapatalk
Not yet need nano sim card to unlock and that`s why I`m being wary on going through all the way tonight. They sent unlock code printed on a sticker with a disclaimer that basically saying once you claim the prime membership you are not able to return it. Found this unlock method for FP, does anyone knows other way of unlocking it without sim card?
I think you need a non att sim card so that it asks for the unlock code. That's going to be my issue. Don't know anyone with a non-att nano sim card
Sent from my SM-N9005 using Tapatalk
New to FP...one of the 2500 eBay purchasers
I'm in the same boat. Ordered my FP from eBay with the one year extension of Prime...so it was about $50 for the phone after tax and discounting the Prime membership. So my questions are...
1 - What is the best way to go to get Google apps working as I pretty much use much of the Google ecosystem. Should I sideload the Google stuff, or just root and go to CM11. I want to make sure I have all the LTE bands working and I'm not sure if CM11 changes the modem.
2 - If I stay with Amazon Android do I stay on Version 3 or upgrade to Version 4. Which works best with Google sideloads?
Any clear advice to a new user of FP. In the past I've had HTC and Samsung and always unlocked the bootloader and rooted. There is a lot in the forums I have to read but maybe somebody could encapsulate some advice to those peoples who seemed to have bought the eBay deal. Much thank for guidance from experienced users.
From my understanding, there is root for 4.6.1, and Google stuff seem to work better on 4.6.1. So I'm definitely planning on upgrading when I get the phone.
Sent from my SM-N9005 using Tapatalk
Ok found an old TMobile micro sim and just followed this guy and cut into nano and when I turned on the botched half rooted FP it just asked for the unlocked code and the code provided worked.
So this time I downloaded the Google services zipped file in this thread and jumped to his step 2 and when it came to step 2.iii I followed this guy`s instructions. I had to download es file explorer on amzon app store first so I can get to google services files that I had transferred from the comp. And turned off wifi so the auto update download will not finish downloading.
Basically I got google now launcher working fine was able to install the obligatory Facebook app until I updated the Market with Google play store. After that the dreaded "Google Play ervices has stopped" started popping.
I`m going to try to find a fix but if there`s none, it looks like updating to 4.6 would be the best route. Unless someone can give their 2 cents on this matter.
Ok so updated to 4.6 and rooted with kingroot. Play store worked great for few minutes andand found out about this white screen problem.
I`ll try to see how "stable" the cm11 which I doubt ready for daily use if not I`ll just have the inlaws use fire os. The update made it look closer to their old phone and actually not too bad. As long as they have facebook and candy crush they`re happy. Also mayday would actually benefit me in the long run
Update:
Used the apk files in this guide which looked newer versions and it seemed to do the trick this time while rooted with latest kingroot at 4.6. Even after I installed google now launch and google quick search which forced me to update the google services to use which also ended up updating the play store. So far no issues with play store.
Update:
Play store white death screen is back.......!!!!
I think I finally figured the fix for white death screen!!? The problem is ****ing google is auto updating the playstore automatically to a 5.xx version which breaks Playstore. Found the solution in this link. When GP auto update just disable/unistall updates and reinstall the older 4.6 GP or the last 4.8 GP apk version before 5.xx. Then I tried all possible options to block play store from auto updating. I used the Disable Services app method and the terminal emulator that someone suggested in the previous link. So far no white death screen.
Update:
Google managed to get around my solution and updated play store again, mfckers!
Any suggestions on how to block NSA auto updating play store?
I believe you need to use these on 4.6.1 http://forum.xda-developers.com/fire-phone/general/google-play-store-4-6-1-version-4-apks-t3098592 I never had an issue with it
phxal said:
I`ll try to see how "stable" the cm11 which I doubt ready for daily use
Click to expand...
Click to collapse
Its a very stable rom. I've been using it one week today. It got an update 3 days ago. You will get the "play services stopped working message" but that's happening with stock. Play store has opened every time I try it. Unless you like fire os better I'd try the ROM. I was skeptical too. In fact, I wasn't anticipating using this phone as my daily driver but that's exactly what happened. Just make a backup of stock to be safe.
Finally I got everything figured out. I just flashed the flashable stock 4.6 image from this thread through safestap. And every google services seemed to be working properly now (Maps, Hangouts,Navigation etc.). I just installed nova launcher and the phone feels like regular android phone right now.
I'll stick with the fire os for now as I need the phone to be really stable before handing the phone to the in laws.

google play service don't work after update CM 12.1

Hello everyone,
I'm either new in this forum and noob with android.
Yesterday i made the terrible choice to tap on the cyanogenmod update (i had the 27/11/14 release of cmn 12 i think).
After the installation was done i had the device in rebooting loop so i entered the recovery mode and after some random wipe and restore i finally had the phone working with the 12.1 release, but without any data.
i tried to restore with a backup i had from a week ago but after that the phone went again in the rebooting issue.
i've installed again the new version of cyanogenmod hoping to backup data from google, but the fact is that i cannot because the google play services crashes continuosly so i can't use the play store neither (i've installed it manually, but it doesn't allow me to install anything cause it recognize me as users with the app already installed, although it isn't true).
i don't know how to deal with softwares and such so i thought to try with a new google users, install google again and then restore my original user, but the crashing of the google services let me think it could be another bad choice.
so, there is anyone who knows how to fix that problem or where do i have to look to find crucial informations about it and describe it better?
thanks in advance to everyone, have a nice one

Trebuche launcher keeps closing itself after phone launches

Hey so I dug up my old Galaxy Nexus and wanted to get it ready for my dad to use. However after booting up when ever I try to do anything (press on an app or the menu) a notification pops up saying " Trebuche launcher has crashed". Rendering me unable to do anything as I can't get into the menu or settings either. I am not sure what to do. I think the phone has some version of Jelly bean on it from Cyenogen mod. It is a while back since I did anything with it.
So before I mess up and brick it I wanted to ask if anyone knows how to go forward with it.
In a crazy coincidence this is exactly the problem I ran into yesterday. I factory reset it in TWRP several times and it always eventually happened again. It may not be related, but it first happened immediately after updating the play store/services and agreeing to the play protect.
This last time I removed the SIM, reset, and reboot it. I immediately opened the play store (without opening the app drawer or trying to click on settings), turned off auto updating, and downloaded Nova Launcher. When you click home it asks which you'd prefer. I was then able to go to settings without any problems.
So far it's been about 45 minutes without crashing and restarting.
LineageOS (the successor of CyanogenMod) has an official build for toro that is currently maintained so after a complete backup I intend to flash it.
Hope this helped

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