HTC Desire 620G shuts down when using any app.. is it battery problem? - One (E9+) General

Hi, my htc desire 620G shuts down by itself when using any app.
I tried the ff but the issue still occurs:
1. factory reset the device
2. Removed SD card
3. Entered the phone in safe mode to check if there are any app that's causing the issue
However, it does not shut down when plugged to the charger. I also checked the battery status by dialing *#*#4636#*#*, and found that it is in "good" state. What should I do?

Change the battery and you will be happy.

Related

[Q] Which part of MOB has a problem with overheating

g`Day..Mine Desire A8181 has overheating problemm last 6 month. Its PVT1 ship S-ON.
I can not send it to HTC because he had violated the void seals. Now Im looking for part of MOB that that contains a processor. In htcrepairparts.com there is a full MOB in stock. Is anybody know what part is causing the problem of overheating?
are you talking about overheating to the point where it restarts? i think all desires heat up a lot in general. I've noticed that when im using it while its charging the battery can heat up to over 40 degrees celcius, try installing an app or widget that shows you the battery temp so you can monitor the situation and see when this happens.
mine is doing the same thing randomly. at times in the middle of a call & it reboots
or if i'm browsing through my apps.
i've downloaded a temp monitor app on USB to pc as most of the day it is 34C/93F
40C it reboots & continues to try until it's cooled enough. 39C it allows to reboot.
Is your device overclocked? If it is it might be a good idea to underclock it using an app like SetCPU, that will definately keep your cpu temp lower.
No mine desire freez on HTC logo and cannot boot anything. It happens after OTA upgrade to Froyo 2.2 and now i have HBOOT 0.93. I tried some methods of downgrade HBOOT but nothings helped. Now I thing to change a part of MOB that may cause the overheat issue - to prevent freezing and rebooting device. When it was working desire may take 40C and then reboot, but when I used GPS it rebooted within 5 and more sec.
I wrote a letter to the HTC to clarify the situation with the reboot. In response, was asked what I was doing with the phone before he began to reload. Because the serial number shows that the device is locked by the T-Mobile. Should I look for t-mob stock ROM if device was unlocked and I have goldcard?

[Q] On battery time not resetting

Hi.
Just flashed my Desire to LeeDroid 3.0.8.2
In Settings > About Phone > Battery > Battery Use , shouldnt it say charging while the phone is charging? I remember it used to be like that in 2.2. And I've been charging my phone but at the top where the graph is, says 13h 41m on battery.
I think it shuold be reset after I unplug or finished charging. At the bottom also displays the list of apps that have been using the battery.
I've reboot the phone, took off the battery. It just doesnt reset!
Is anyone experiencing the same problem?
addition :
when I press the graph at the top of the screen in Battery Use, it shows a graph.
At the top , it says , 13h 42m 36s on battery , at the bottom of the graph it says 17h 33m 59s.
If I remember clearly, 17hours ago was the time that I've successfully flashed to LeeDroid. Meaning ,it did not reset ever since!
Someone please help or comment.
update :
in recovery, wiping out battery stats reset it. However, it is still not functioning properly.
here's what ive noticed.
1. when I plug in the charger, the stats freezes regardless if I press refresh.
2. after unplugging, and did a pressed menu button > refresh in "Battery Use" , it updates,but resumes the time on battery.
Any help? Has it got anything to do with S-off? I did not do it. :|
Pull ur battery n try it
Sent from my HTC Desire using XDA Premium App
festa20 said:
Pull ur battery n try it
Sent from my HTC Desire using XDA Premium App
Click to expand...
Click to collapse
Tried,did not reset the numbers.
Did u pull sim card out n SD card aswell its nothing to worry about anyway mate
Sent from my HTC Desire using XDA Premium App
Yes I have!
Update : I installed Cyanogenmod too, same thing. Now doing S-Off, will update this thread soon!
Update :
S-off, but still no luck. I dont know whats going on. I even cleared battery stats in recovery. That will reset the numbers in Battery Use.
Please let me know , when phone is charging, under Battery Use , does it say charging? or anything? And after unplugging the charger,will it say time since unplugged? Mine just continues the timer "xm xs on battery"
update :
Ive managed to get S-OFF, ive cleared everything, isntalled different roms(cyanogen)
now back to LeeDroid...
still the same,
I GIVE UP..
bump bump i like to bump!
Why do u want them resetting it wont hurt you phone
Sent from my HTC Desire using XDA Premium App
You have to charge it all the way to reset it.
festa20 said:
Why do u want them resetting it wont hurt you phone
Sent from my HTC Desire using XDA Premium App
Click to expand...
Click to collapse
I know, but I used to be a battery-usage-statistic-geek as I am always outdoor without a charger.
erklat said:
You have to charge it all the way to reset it.
Click to expand...
Click to collapse
I will give it a try!
haven't charge it to full lately. I will definitely let you know here once its full!
erklat, will u marry me???!! It fixed it!!!!!!!!!!!!!!! THANK U SO MUCH!!!!!!!!!!!!!!! Not only did it reset, but the timer resets everytime I unplugged the charger regardless at how many % the battery is !!!
THank u so much!!!!!!!!!!

Not charging while shutdown

I have a weird issue with charging while phone (HTC One X + Venom 2.1.0) is off. I discovered it when I was trying to extend my battery life using one of the tricks floating around.
The trick says that you should shut off the phone when charged 100% and left it with the charger connected. Whan I did it after 30 minutes I have noticed that the phone was already on (! - pressed the power button) and the battery level was 90%, decreased 10%. I shut the phone off and left it for 30 minutes more and the same thing happened when I wanted to start it again, the only diffrence was that the battery level was 70%. Decreased 30% in 1 hour when it should have been off!
Further testing shows that the unit refuses to charge the battery if I connect the usb cable after shutting off. That's weird... Anyone who have seen a similar behaviour? Could any of you confirm that charging is working when shut off, hopefully anyone that also run the Venom ROM, altough I don't think it has something to do with the ROM as the phone is initially shut off!
When the phone is off its in recovery. Flash latest cwm and it should be fine
Sent from my HTC One X using xda app-developers app
I've already checked the CWM version (5.8.4.0) and even re-installed (from the ROM Manager) but the behaviour is the same
Sent from the past with One X
Issue solved by reflashing the recovery (touch). Thanx för guiding me right.
Sent from the past with One X
I have the same problem, i flashed and reflashed the recovery but still not working
How did you flashed it? Hopefully not with rom manager, did you?
Check this page:
http://www.androidauthority.com/one-x-clockworkmod-touch-recovery-76853/
Sent from the past with One X

My M8 turns off by itself & afterwards settings etc are reset!

I'm experiencing a weird problem with my M8. The unit would turn itself off all of a sudden. This happens without a low battery warning and no other error messages or warning displayed on screen. No beeps or audio cues, either. I would be looking at it and using it as per normal when it would just power down and turn off all by itself. This has happened twice in the last two weeks. In both instances, they have these in common:
a) Battery was low but not critically so. IIRC, the first time it happened the battery was at 25% and the latest incidence the battery was at 18%. The low battery warning usually given at 15% power wasn't displayed.
b) In both cases, I've just only turned the display on & started using the M8 for less than 15 seconds before it turns off.
c) In both instances, the mobile data & GPS was on. Wifi was off. Phone wasn't charging and the camera/flash was also off.
What I do after this happens is I would go home & charge the phone using the original M8 charger. The charging battery icon would be displayed and the charging level tallies with the last charge level that I see before the phone turns off. I let the phone charge for about 10 minutes or so before tinkering with it.
What's frustrating is that after these sudden shutdowns, some of my settings were reset & the phone will be wonky. I had to re-do the settings in both the settings app & also Google settings according to my preferences. Some default apps were cleared as well, so the phone would ask which app I'd like to use for my Home screen (either Sense Home or Nova Launcher, which I use exclusively). Some developer options were reset too, e.g animation scale etc. Other basic settings as well, such as auto updating apps in Google Play Store.
Also, first time it happened, I was locked out of my phone. The lock screen is displayed but all the PIN combinations I've tried seems to be wrong. The lock screen would go off after I try inputting the PIN. Restart by pressing vol button with power button didn't work at all. I'd touch the screen, the lock screen will be displayed, I'd try inputting PIN but I guess it's wrong because the screen just goes off. In the end, I had to reset the PIN number using Android Device Manager on Chrome running on my desktop PC. Only then was I able to access my phone. My wallpaper was reset, although my app icons on the desktop was the same as before. Apps were all there.
The 2nd time this happened was yesterday. I wasn't locked out of my phone but all my text messages (SMS) were lost. No other loss of data, as far as I can tell. But some of the settings, default app preferences & also app permissions were reset. Had to redo them all over again. Getting a bit tiring, this.
I don't understand what's happening. My M8 is on 6.0, stock ROM & unrooted. Never rooted. I've done the battery calibration steps once but that was before the Marshmallow update. When my M8 was running Lollipop, there were times when it would turn itself off as well but it was triggered by using the camera flash at low battery levels. However, settings, app preferences & permissions were not reset at all then.
Has this happened to anyone? What could be wrong? Would appreciate any & all feedback Thanks in advance.
This happens to me too. My battery is dodgy and it turns itself off when the battery is displaying anywhere up to 30%!! What I have found is that if you attempt to turn the phone on and it turns back off during the boot process then this is what screws up the settings. As long as it is charging and completes the boot without turning off then the settings are fine.
This is a MM problem. Wasn't present with LP as you and others have reported.
The only possible fixes on your end is to do a factory reset and then run the phone down until it shuts off and then charge to 100% with the phone still off. You can also try holding power+vol up+vol down for 2 minutes. This should wipe battery calibration stats. These suggestions may or may not resolve the problem but are worth trying.
Sent from my HTC One_M8 using XDA Free mobile app
Its happening to me!
I thought this was MM issue but i have flashed cm 14.1 and still the same problem is happening. My phone turns of somewhere between 15%-30% everytime. I have tried re-calibrating the battery but it didn't help. Now i am thinking to sell the device due to this issue.
My girlfriend had the same problem with her HTC one M8.
I've replaced the memorycard with a new one last week and it didn't happen since. Hopefully this will solve the problem
Hi together.
I want to give an information about my experience with sudden shut off. I had this issue with my M8 since about six months now. Tried the stuff with recalibrating the accu without success.
Last thing I did was changing the accu. And now everything is all right. The power is remaining much longer over the daily use and I can bring it down below 15% without sudden death.

Major problems twice with venomrom for HTC One m9 need help please!

So I have the HTC One M9, I rooted it, unlocked the boot loader wiped the rom, installed venom and cleared cache. I had numerous problems with it like crashes and settings going back to original. I installed sunshine to do s-off and updated to the newest venom for the m9 and it upgraded my radio and firmware. I liked the updated version more...but...now to the issues:
Phone shuts off at 20%-50% I try to boot back on and it says 0% battery. I plug back in and phone turns on and says 26% or whatever it was before it shutdown, then minutes later it shuts down and after plugging it in and booting up it actually shows 1%...this never happened until I upgraded it. Sometimes after the phone shuts down all my settings go back to it was before I customized everything and I have to log in to all my Google accounts and my keyboard dictionary looses all my saved words and it pisses me off.
Has anyone experienced this with venom on the HTC m9 ...my m7 never had issues, but both versions on my m9 have been nothing but problems and I love the venom rom because it's so customizable. But now I'm thinking about going to other roms
Warwick555 said:
Phone shuts off at 20%-50% I try to boot back on and it says 0% battery. I plug back in and phone turns on and says 26% or whatever it was before it shutdown, then minutes later it shuts down and after plugging it in and booting up it actually shows 1%...this never happened until I upgraded it. Sometimes after the phone shuts down all my settings go back to it was before I customized everything and I have to log in to all my Google accounts and my keyboard dictionary looses all my saved words and it pisses me off.
Has anyone experienced this with venom on the HTC m9
Click to expand...
Click to collapse
M8 and M9 both exhibit the same thing as a battery gets worn out.... I would say you need a new battery
It's been said that setting extreme power save to kick in at a percentage higher than when it fails can prevent it.
also, some have said doing the three finger battery calibration may help, but some have also said it doesn't last.
the supposed official HTC battery recalibration steps:
recalibrate your battery by doing the following steps:
◦Go to Settings and disable Fast Boot.
◦Turn off the phone.
◦Charge the phone using your HTC charger for at least two minutes.
◦While the M8 (M9) is charging, press and hold down the following buttons: Volume Up, Volume Down, and Power.
◦Continue holding the three buttons for at least two minutes. The phone will repeatedly turn on and off every 15 seconds while you’re doing this.
◦After 2 minutes, release the buttons when the phone is on.
◦Let the M8 charge normally.
If the phone shut off between 25% - 50%, the battery is dying and only hold 75% or less of its original capacity.
My M8 used to do that. Only new battery could help
I figured I had battery issues, I purchased this on eBay as a refurbished model because it previously had battery issues but it being refurbished I thought it was fixed, it maybe the seller was full of crap. I'm gonna attempt to call HTC and see if there's a records of this, I didn't have any luck with the battery recalibration method mentioned above (and I google it. And that is the official recalibration method), I was reading that after installing custom ROM battery should be recalibrated so I'm gonna delete the battery.bin file through twrp at 100% and give that a try...
I just don't understand why if the phone died because battery is dead, why when I boot my phone back up all my settings and customisation's wiped out and back to normal like as if I just installed the ROM, and log me out of my Google accounts and delete my keyboard dictionary

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