Very early low temperature Shutdown - Xiaomi Redmi Note 5 Pro Questions & Answers

Hey,
Since some weeks I have a very annoying Problem with my Redmi Note 5 (global) always shut down (completely off, no restart) as soon when I am out side or the ambient temperature is getting low like for example -4°c / 24,8 Fahrenheit. It completely turns off and sometimes doesn't want to turn on again for quite a while and also don't take a charge. The temperature should normally not be a big deal for a phone and my girlfriend also owns a rn 5 global and she never had such a problem. I already did a reflash of miui and also now did a clean flash of Xiaomi EU rom as both didn't fixed it I also tried a different kernel now (basickernel by sgspluss) in combination with Xiaomi EU rom (phone was always rooted with magisk) but nothing helps. There is no massive battery drain and when I use a app to read CPU / battery temperature they seem also be okay. I have really no idea what could cause it I really hope someone here has an idea.
There are no Xiaomi service centers in my country.

Cel00 said:
Hey,
Since some weeks I have a very annoying Problem with my Redmi Note 5 (global) always shut down (completely off, no restart) as soon when I am out side or the ambient temperature is getting low like for example -4°c / 24,8 Fahrenheit. It completely turns off and sometimes doesn't want to turn on again for quite a while and also don't take a charge. The temperature should normally not be a big deal for a phone and my girlfriend also owns a rn 5 global and she never had such a problem. I already did a reflash of miui and also now did a clean flash of Xiaomi EU rom as both didn't fixed it I also tried a different kernel now (basickernel by sgspluss) in combination with Xiaomi EU rom (phone was always rooted with magisk) but nothing helps. There is no massive battery drain and when I use a app to read CPU / battery temperature they seem also be okay. I have really no idea what could cause it I really hope someone here has an idea.
There are no Xiaomi service centers in my country.
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Click to collapse
All phones are not meant to be use under low temperature, that's written on their papers, that no one's read, kkkk. So under very low temperature and high temperature, the phones shut down, so be cool, that's not a problem related to phone, is related to temperature. Just keep him warm, and will not shut down.

LGR0102 said:
All phones are not meant to be use under low temperature, that's written on their papers, that no one's read, kkkk. So under very low temperature and high temperature, the phones shut down, so be cool, that's not a problem related to phone, is related to temperature. Just keep him warm, and will not shut down.
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Between +2 and -4°c is not really a temperature for a phone to trigger temperature protection. Also non of my coworkers and even the phone from my girlfriend which is also a Redmi note 5 shut down at this temperature.

Cel00 said:
Between +2 and -4°c is not really a temperature for a phone to trigger temperature protection. Also non of my coworkers and even the phone from my girlfriend which is also a Redmi note 5 shut down at this temperature.
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Click to collapse
Just saw on internet, that about -4°c the phone starts to shutdown randomly.

LGR0102 said:
Just saw on internet, that about -4°c the phone starts to shutdown randomly.
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Click to collapse
I had -10c here and my phone not shuts down.

xell75 said:
I had -10c here and my phone not shuts down.
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Same here. I have seen my LCD getting a little frozen (ghosting effect was really visible) but no early shutdown
@Cel00
If out of two Whyreds You have, only one has this problem then it looks like a hardware damage
Sent from my whyred using XDA Labs

Hi! The same problem is on my brother's phone.(redmi note 5) but not on my phone(redmi note 5).There are no Xiaomi service centers in my country..

MikiGry said:
Same here. I have seen my LCD getting a little frozen (ghosting effect was really visible) but no early shutdown
@Cel00
If out of two Whyreds You have, only one has this problem then it looks like a hardware damage
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Click to collapse
Then it seems I'm the lucky one without any ghost effect issues, I'm in the 4th month of use now and I not had any serious issue yet (Including not any image retention/ghost effect)

Related

The heat Issue?

I am thinking to buy the phone but I saw some posts there are some heat issues. So what is the problem besides the phone getting too hot? Is it shuting down when it gets too hot or get really laggy? Is there any other problem when heated except it gets really hot?
Rupar4o said:
I am thinking to buy the phone but I saw some posts there are some heat issues. So what is the problem besides the phone getting too hot? Is it shuting down when it gets too hot or get really laggy? Is there any other problem when heated except it gets really hot?
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I haven't experienced any heat issues. I have yet to feel my g3 get warm Tbh.
Others (not sure which model) have reported issues with heat, to the point that it causes the device to throttle the brightness down. Again haven't experienced this on my at&t model.
Heisenberg420 said:
I haven't experienced any heat issues. I have yet to feel my g3 get warm Tbh.
Others (not sure which model) have reported issues with heat, to the point that it causes the device to throttle the brightness down. Again haven't experienced this on my at&t model.
Click to expand...
Click to collapse
Thanks for the reply, someone with issues ?
Same here not felt it get warm even watching video.
When the phone gets hot several things happen.
1) The CPU is clocked down to help lower heat
2) Brightness is capped to help lower heat
3) If the phone continues to get too hot (usually when its already hot and you then start to play a really intense game, or benchmark the phone may shut itself down.
People complained a lot with the Korean model but I haven't seen anyone with a US model complain. Maybe the type of person that waits is less likely to be a phone gamer? They may have actually tweaked it so it doesn't activate as quickly or harshly. I do know some people disabled it on the Korean model. I haven't heard of anything bad happening but those few people may have felt dumb if it destroyed their phone and not posted that it did...
I have no heating problem with my lg g3 international D855 16gb model, even during quadrant test or playing games.
Sent from my LG-D855 using Tapatalk
Define an actual temperature for hot.
I disabled the thermal protection on my AT&T version and yes, I've felt it get quite hot while playing Final Fantasy 6. The heat radiated mainly through the metal power button but the entire top half of the device got pretty hot. Didn't bother me all that much tho, as I've had other devices get hot like that in the past.
I use exposed app CPU temp my g3 sits at about 30c and 45c which is normal temps and about 50ish whith thermal protection on disabled.
what heat issue
jutley said:
I use exposed app CPU temp my g3 sits at about 30c and 45c which is normal temps and about 50ish whith thermal protection on disabled.
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Do we have any official documentation from Qualcomm on how hot the cpu can safely be?
flaring afro said:
Do we have any official documentation from Qualcomm on how hot the cpu can safely be?
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Click to collapse
Not sure it must be out there somewhere I am sure.
[email protected] said:
I disabled the thermal protection on my AT&T version and yes, I've felt it get quite hot while playing Final Fantasy 6. The heat radiated mainly through the metal power button but the entire top half of the device got pretty hot. Didn't bother me all that much tho, as I've had other devices get hot like that in the past.
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My girlfriend picked this up yesterday and this is happening to her G3. Not playing games though, just browsing the internet/reading an article. It makes no sense to me. How can you take control over that? She doesn't want to root the phone.
But yeah, just reading something or even looking at Facebook, the phone gets way too hot.
I picked up the Verizon version yesterday. It's gotten pretty warm around the power button a few times for me also. Typically not bad or what I would consider unusual with one or two exceptions.
My G3 (UK) go very very hot yesterday when I was on the train playing a graphically intensive game.
It shut itself down and then refused to turn on again. Ever.
I tried everything all night but no joy. I got a replacement handset today.
I'm sure it was because of the overheating that the phone malfunctioned. Without knowing exactly what has happened to it the timing is too coincidental for it to be random hardware failure. It was SUPER hot!
ShiroEd said:
My G3 (UK) go very very hot yesterday when I was on the train playing a graphically intensive game.
It shut itself down and then refused to turn on again. Ever.
I tried everything all night but no joy. I got a replacement handset today.
I'm sure it was because of the overheating that the phone malfunctioned. Without knowing exactly what has happened to it the timing is too coincidental for it to be random hardware failure. It was SUPER hot!
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This is strange. Does the kernel not shut the phone down before it "fries" the SOC?,unless the throttling temps are too high? Wonder if this is linked to the display flickering problem myself and another poster had.
Batfink33 said:
This is strange. Does the kernel not shut the phone down before it "fries" the SOC?,unless the throttling temps are too high? Wonder if this is linked to the display flickering problem myself and another poster had.
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Funny you mention display flickering. I had that about 2 weeks ago. The display started flickering really badly, like nothing I've ever seen on any Android device, and I needed to pull the battery to reset. It didn't boot straight away either, it had to cool down a bit.
mrhaley30705 said:
Define an actual temperature for hot.
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this.
all phones get warm if you are on it for an extended period of time, surfing (using data), gaming etc etc screen on for long periods of time. those saying they can game and not have heat are lying to you. phone gets warm when screen is on for extended period of time and by phone I mean any phone
ShiroEd said:
Funny you mention display flickering. I had that about 2 weeks ago. The display started flickering really badly, like nothing I've ever seen on any Android device, and I needed to pull the battery to reset. It didn't boot straight away either, it had to cool down a bit.
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Click to collapse
Yeah, i had a flickering display which didnt go away.I returned that phone. Another poster yesterday had the same issue.Im wondering if the GPU is frying itself? Although the GPU does throttle as well as the CPU. Running Antutu I would get 60+deg C maybe playing a game for an extended period of time for example is causing damage? Just a theory.

LG G3 shutdown due to high temprature

PHP:
today I experienced a new issue and I want to share it to see if anyone have the same issue.
when I was using my device today a warning window came that says the device has detected a high temperature issue and will shutdown, and the device shutdowns.
I don't know if anyone had the same issue before so if anyone have please say.
Let me answer you through question... What does your pc do when it overheats?
Usually reboots or shutdown, right? It is same with phones.
Sent Via G3
If you're not going to help, just don't say anything
Sent from my SM-P605 using XDA Premium 4 mobile app
Let me clear this, there is no help for it. Or by other words, that you would understand as help:
Dont force your device so much in overheating.
@droidhd is a total asshole. Treating people like that is how he gets off.
Thank you dear. You all are so smart, but none of you gave any other advice or tip what could be wrong. That's why you need attention like this, to tag others with that speech... Good enough *sarcasm*
Sent Via G3
Androidfreakz said:
@droidhd is a total asshole. Treating people like that is how he gets off.
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Click to collapse
No need for name calling. Let's all calm down guys [emoji2]
Sent From My OnePlus One Using Tapatalk
salahhuss said:
PHP:
today I experienced a new issue and I want to share it to see if anyone have the same issue.
when I was using my device today a warning window came that says the device has detected a high temperature issue and will shutdown, and the device shutdowns.
I don't know if anyone had the same issue before so if anyone have please say.
Click to expand...
Click to collapse
it is normal..i left my phone in my car and it shut down due to the heat of the sun..i live in florida so it gets really hot but it is not normal for the phone to shut down if it detects a high temperate when there is not
Overheating, random reboots or shutdowns?
Yeah .
I picked up 4rd LG G3 32GB phone yesterday. All older have overheating defect (and I guess this one will made no different). Its big beast with a lot of power and there seems to be some bugs to deal with. Im sad too, I want to keep this phone and not change to another one.
Just quick test from rest of you: run Antutu benchmark like 3 times (you can restart it after 30% after CPU tests). Sometimes Im unable to make one single run of benchmark and phone shutdown itselfs. Great.
(oh, EUR edition, metal black, 1st wave)
Took my g3 on holiday with me, phone was in my pocket not used for a while. Took phone out pocket to get some holiday snaps, after taking 3 pictures with the stock camera phone over heated and shutdown. Great photo opportunity missed. Took phone back off and battery out so could cool quicker,and left to one side for 45 mins to an hour. Was an overcast day and not very warm. Put phone back together turned on, and fired up the camera. 4 pics later, warning phone over heating, will power off. What good is the camera if u can't use it, missed some good pic opportunitys. Not happy.
Sent from my LG-D855 using Tapatalk
Overheating has been addressed in builds 10G and later - what firmware you running?
Also did you disable Thermal protection in the hidden menu (it is billed as a way to reduce lag by some numpties on xda) - doing this will cause your phone to get hotter quicker and stay hotter for longer thus increasing the chances that it will shutdown for overheating.
Lennyuk said:
Overheating has been addressed in builds 10G and later - what firmware you running?
Also did you disable Thermal protection in the hidden menu (it is billed as a way to reduce lag by some numpties on xda) - doing this will cause your phone to get hotter quicker and stay hotter for longer thus increasing the chances that it will shutdown for overheating.
Click to expand...
Click to collapse
I'm on 10j and still getting shutdowns.Not rooted and not disabled thermal protection.
Lennyuk said:
Overheating has been addressed in builds 10G and later - what firmware you running?
Also did you disable Thermal protection in the hidden menu (it is billed as a way to reduce lag by some numpties on xda) - doing this will cause your phone to get hotter quicker and stay hotter for longer thus increasing the chances that it will shutdown for overheating.
Click to expand...
Click to collapse
I'm running 10g non rooted, did do the thermal trick at the time, so maybe it was that, have since disabled as noticed battery drain was a lot higher. Haven't tested camera yet though.
Sent from my LG-D855 using Tapatalk
Androidfreakz said:
@droidhd is a total asshole. Treating people like that is how he gets off.
Click to expand...
Click to collapse
guys we are trying to help each other here there is no reason for these words
droidhd said:
Let me answer you through question... What does your pc do when it overheats?
Usually reboots or shutdown, right? It is same with phones.
Sent Via G3
Click to expand...
Click to collapse
I know that this can happen in laptops but In phones this is the first time to happen to me... especially the warning message
I just wanted to check if there is anyone else had the same message...
another thing is that there are times when my lg g3 is hotter that when the message came (especially when using the phone while charging) but the message didn't came... so I don't know how is this heat shutdown thing works.
androiduser991 said:
I'm on 10j and still getting shutdowns.Not rooted and not disabled thermal protection.
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Click to collapse
i'm in 10G version and i'm rooted and having the thermal detection off.
ohh I remembered another thing... when the phone shutdowns I was not in the visible sun so it is not something related to sun exposure... it must be something with the software
Salahhuss, can you tell us what you did with the phone that you got that message? If nothing, get yourself betterbatterystats (search on xda) and check what makes you wakelocks...
Sent Via G3
droidhd said:
Salahhuss, can you tell us what you did with the phone that you got that message? If nothing, get yourself betterbatterystats (search on xda) and check what makes you wakelocks...
Sent Via G3
Click to expand...
Click to collapse
I'm using the phone right now as this issue happened only one for me so i'll wait and see it happen again then i'll contact the supplier to check it.
In the meanwhile i'll try the program you mensioned and see the results.
Thanks for ur help ?
Seems to me that the heat sensor on the batteries often malfunctions and you get this issue. If you wrap some tape around it to keep the top plastic pushed down against the battery pack the issue might go away.
bhojo1 said:
Seems to me that the heat sensor on the batteries often malfunctions and you get this issue. If you wrap some tape around it to keep the top plastic pushed down against the battery pack the issue might go away.
Click to expand...
Click to collapse
I think I am having this issue on a G3s, the phone used to work normally but lately I can't even run it long enough to get my photos off of it because within 1 or 2 minutes after turning it on it gives the temp warning and shuts down, the phone doesn't feel warm and I wasn't using any apps. I don't understand where to wrap the tape, where is the heat sensor located? I'm trying to push the battery against which side exactly?
Update:
Just having the info that it could be the heat sensor of the battery was helpful, I tried swapping the battery from another phone and the problem seems to have gone away at least for now. I was able to connect to a computer and copy over my files. Will be keeping my fingers crossed....

Nexus 5X Heat (normal or problem?)

Hello everybody, before, I know there are several posts on the xda about the phone get so warm, but I think I have a different question. At this point in my country are about 35/36º Celsius, which obviously makes the phone warm up a bit, but i without open any application the temperature reaches 42/43 Celsius, but it will be normal or is a situation to worry ? I see quite a few posts from people saying that the mobile phone reaches 60º, the maximum I could get on my was to 48 and had several applications open and was playing a game. Like all others, the mobile phone is quite hot in the sensor zone and sometimes is hard to use, I even installed an app to close all applications to save battery and cool the phone. Therefore, it is normal but all phones warm up a little when they are being used aggressively, but it's normal after unlocking and without any open application temperatures reach 42/43 celsius? Should i send for warranty or not because this is normal?
Thank you in advance any help :good:
HugoSilva said:
Hello everybody, before, I know there are several posts on the xda about the phone get so warm, but I think I have a different question. At this point in my country are about 35/36º Celsius, which obviously makes the phone warm up a bit, but i without open any application the temperature reaches 42/43 Celsius, but it will be normal or is a situation to worry ? I see quite a few posts from people saying that the mobile phone reaches 60º, the maximum I could get on my was to 48 and had several applications open and was playing a game. Like all others, the mobile phone is quite hot in the sensor zone and sometimes is hard to use, I even installed an app to close all applications to save battery and cool the phone. Therefore, it is normal but all phones warm up a little when they are being used aggressively, but it's normal after unlocking and without any open application temperatures reach 42/43 celsius? Should i send for warranty or not because this is normal?
Thank you in advance any help :good:
Click to expand...
Click to collapse
This phone is going to heat up considerably in that temperature due to the 808 CPU. If you spend a lot of time outside or in a warmer environment, there may not be anything you can do. Depending on the case, that may also keep the phone running warm as well. Try an RMA and see what happens though.
Sent from my Nexus 5X using Tapatalk
If the ambient temperature is high then the battery temperature will start high as well. I'm assuming you're monitoring the battery temperature since that is what most apps will report.
I even installed an app to close all applications to save battery and cool the phone
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Click to collapse
Unless it's Greenify, get rid of it. Apps like that can cause more harm than good, and your phone might actually be running hotter due to apps closing/launching more than necessary.
bblzd said:
If the ambient temperature is high then the battery temperature will start high as well. I'm assuming you're monitoring the battery temperature since that is what most apps will report.
Unless it's Greenify, get rid of it. Apps like that can cause more harm than good, and your phone might actually be running hotter due to apps closing/launching more than necessary.
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Click to collapse
Ok, i will take your help, i unistall the app i use to see the temperature and now i use greenify..
Sorry if this is a stupid question, i switch from a micro sim(old phone) to a nano sim ( nexus 5x) but yesterday the SIM stop worked, i have a new one now and looks like my phone dont get so hot, is this possible or is this my imagination?
HugoSilva said:
Sorry if this is a stupid question, i switch from a micro sim(old phone) to a nano sim ( nexus 5x) but yesterday the SIM stop worked, i have a new one now and looks like my phone dont get so hot, is this possible or is this my imagination?
Click to expand...
Click to collapse
Do you have better signal with the new SIM? If the phone has to constantly search for signal, that uses a lot of power and heats up the phone.
sfhub said:
Do you have better signal with the new SIM? If the phone has to constantly search for signal, that uses a lot of power and heats up the phone.
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Click to collapse
I believe yes, i have the 4G as the preferable, but after this new sim i don´t have 4G often, now i do... is a fact :good:

Question Phone running hot and shutting down

Anyone ever notice their phone getting hot and shutting down features or even turning off? I know this might be kinda extreme... My 6 pro has been shutting down all sorts of things just to cool the phone and eventually shutting off. This has been happening while I'm in a sauna after working out with the lowest brightness on even. But my Note 10 plus never even mentioned anything to me ever even with full brightness. Thanks for the help
It happened to me once with a Galaxy S7 but it was in a heatwave that said I read on forums that several users complained about an overheating problem on the pixel 6.
As the chip is made in partnership with Samsung and it is well known that exynos chips overheat other than waiting for software upgrades or sending it back there is nothing that can be done.
stalls said:
My 6 pro has been shutting down [...] while I'm in a sauna.
Click to expand...
Click to collapse
stalls said:
But my Note 10 plus never even mentioned anything to me ever even with full brightness. Thanks for the help
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Click to collapse
Interesting that your Note 10 Plus works in a sauna-environment. I would definitely call that an extreme situation where no phones needs to properly work, after all we are talking about an ambient temperature of ~ 65°C to 90°C, that's much hotter than even a desert. Most commercial products only operate up until 70° Celsius, Industrial usually up to 85°, Military ones even higher.
Personally I would never/have never taken my phone inside a sauna out of fear it might get damaged, after all it's a thousand dollar product. Treating it with care and caution is usually a wise choice, if longevity is of any concern.
Most smartphone (and desktop) processors can only take about ~100 Degrees Celsius (internal, chip temperature), before they throttle down into the abyss and try to cool down (to prevent permanent damage). But if they are in a sauna... there is no cooling down, lol. Afterall they lack a dedicated fan. As an example: It's a situation comparable with your ambient room temperature in the summer - if you have 30° Celsius in your room, but outside it's 40°, your room of course will not cool down, but heat up even more. ESPECIALLY not if you have several heaters on (= processor, display, et cetera).
That's why it's quite the achievement of your Note 10 to properly function in that kind of situation, that seems like a well-balanced phone in terms of heat/cooling. Props to Samsung in that case.
According to several reports in this forum, Tensor can get quite toasty, even in a normal environment. It shutting down in a sauna does not surprise me. There's probably nothing that you can do here, expect switch the phone or hope for a Google firmware update that lowers the coreclock.
I haven't had any overheating. I think the very first day when I was setting up the phone and restoring from my cloud backup it got a little warm, but mine hasn't overheated at all or shut down anything. I am probably not pushing the envelope of what any phone could handle, however.
Haven't witnessed any overheating on my unit.
Never had this happen on any of my recent phones including my Note 10 plus and my buddy has a new 20 Samsung as well.. No problems for them or anyone else with their iphones and a few others while they are in sauna as well.. even my samsung ear buds murder this thing lol
NOTE TO ALL POTENTIAL 6 OR 6P BUYERS: this is not a common phenomenon. Just want to put that out there.
I use GSAM bettery monitor (with the ADB mods) and it works great to watch the temp. Once or maybe twice it got warm (107F) when I was backing up the entire unit to my NAS (or vice versa). Ever since it gets warmer when I use it more, and then cooler when I don't.
stalls said:
Anyone ever notice their phone getting hot and shutting down features or even turning off? I know this might be kinda extreme... My 6 pro has been shutting down all sorts of things just to cool the phone and eventually shutting off. This has been happening while I'm in a sauna after working out with the lowest brightness on even. But my Note 10 plus never even mentioned anything to me ever even with full brightness. Thanks for the help
Click to expand...
Click to collapse
I think you answered your own question buddy... The temperature in the sauna ranges typically between 60oC to 95oC. Your Pixel phone is designed to operate up to 45oC at extreme situations.
I'm afraid the problem lies with the owner in your case, not the device itself.
A Sauna?! A SAUNA?? Did I read that right? I .... I .... I just don't understand. And when my sister "washes" her Galaxy S20 under the tap, the first thing she says: "Samsung says it's OK! The phone is Waterproof and Heat Proof and Mud Proof!" ... ok the last two things are false but every galaxy owner I've come across thinks their phone can be used in a shower, hmmm....
Again... I knew I would catch some crap for posting this.. but I'm trying to figure out why most and yes I said most phones do not have a problem including my old note 10+ and also my other friends phones and random people as well..
My Note would be full brightness and wouldn't even really feel hot. Warm yes and it would continue to work just perfect.. I even tried to put my 6 pro in battery saver mode which shuts down cores and it still could not last 5 mins at the lowest brightness.. My Note in performance mode and full brightness would last the full 25+ minutes I would be in there.
Looking for advice or answers. I've stated comparisons with the same scenarios with two completely different phones of my own along with others. One works great and another does not..

Question The camera does not work in the cold

Hello friends. I recently bought myself P6P (US Ver.) and I was very surprised when I noticed that at temperatures below 0°C (-1°C and below), my camera stops working. The phone simply freezes and when the camera starts, leaving for a reboot. After rebooting, the problem does not disappear until it cools down. At room temperature, or plus temperature at street (about 2-5°C and above) a problem, there is no. There is a cold winter in my country, I do not argue, but any phone, even my old one, broken s21u did not show such problems. I like to shoot stories on the street, take photos on the street, send video messages on the street. I cannot do this with a pixel. I have to wait for spring to use it comfortably. I saw a similar video of a Canadian blogger with this problem, but everyone else says that they have never encountered this problem. I am really offended that absolutely any phone can remove at this temperature, but there is no pixel. Maybe someone knows what the problem might be, I hope for your help. This is enormous suffering for me. I really love this phone, but his behavior with a camera on the street... This is not permissible for such a smartphone.
It was -4 to -6 where I am and I didn't have an issues when out and about
Bebrakonya2010 said:
Hello friends. I recently bought myself P6P (US Ver.) and I was very surprised when I noticed that at temperatures below 0°C (-1°C and below), my camera stops working. The phone simply freezes and when the camera starts, leaving for a reboot. After rebooting, the problem does not disappear until it cools down. At room temperature, or plus temperature at street (about 2-5°C and above) a problem, there is no. There is a cold winter in my country, I do not argue, but any phone, even my old one, broken s21u did not show such problems. I like to shoot stories on the street, take photos on the street, send video messages on the street. I cannot do this with a pixel. I have to wait for spring to use it comfortably. I saw a similar video of a Canadian blogger with this problem, but everyone else says that they have never encountered this problem. I am really offended that absolutely any phone can remove at this temperature, but there is no pixel. Maybe someone knows what the problem might be, I hope for your help. This is enormous suffering for me. I really love this phone, but his behavior with a camera on the street... This is not permissible for such a smartphone.
Click to expand...
Click to collapse
Sounds like a hardware defect, maybe bad battery not supplying adequate current at low temperatures? I've used my camera at 20 below without any issue.
I'd suggest trying it with an external power source (USB) to see if providing more current helps.
Bebrakonya2010 said:
Hello friends. I recently bought myself P6P (US Ver.) and I was very surprised when I noticed that at temperatures below 0°C (-1°C and below), my camera stops working. The phone simply freezes and when the camera starts, leaving for a reboot. After rebooting, the problem does not disappear until it cools down. At room temperature, or plus temperature at street (about 2-5°C and above) a problem, there is no. There is a cold winter in my country, I do not argue, but any phone, even my old one, broken s21u did not show such problems. I like to shoot stories on the street, take photos on the street, send video messages on the street. I cannot do this with a pixel. I have to wait for spring to use it comfortably. I saw a similar video of a Canadian blogger with this problem, but everyone else says that they have never encountered this problem. I am really offended that absolutely any phone can remove at this temperature, but there is no pixel. Maybe someone knows what the problem might be, I hope for your help. This is enormous suffering for me. I really love this phone, but his behavior with a camera on the street... This is not permissible for such a smartphone.
Click to expand...
Click to collapse
No such issues here and its been temps of -5 here. Which Android version are you running?
96carboard said:
Sounds like a hardware defect, maybe bad battery not supplying adequate current at low temperatures? I've used my camera at 20 below without any issue.
I'd suggest trying it with an external power source (USB) to see if providing more current helps.
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This is clearly not a battery. If the problem was in it, then it would simply reboot. But it just freezes tightly, then reboots. Sometimes when hanging, artifacts appear on the display.
enerGy said:
No such issues here and its been temps of -5 here. Which Android version are you running?
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I'm use last version a13
Any chance the phone got wet and that froze? Do you have it in a case? Cracked screen? Is it rooted? Rooted properly?
Bebrakonya2010 said:
This is clearly not a battery. If the problem was in it, then it would simply reboot. But it just freezes tightly, then reboots. Sometimes when hanging, artifacts appear on the display.
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Nothing "simply" reboots. Something has to happen to CAUSE it to reboot. If the voltage drops too low, the CPU will brown out and whatever is running will crash, then the watchdog timer will cause it to reboot. What you are experiencing sounds VERY battery. Try external power before dismissing a suggestion.
96carboard said:
Nothing "simply" reboots. Something has to happen to CAUSE it to reboot. If the voltage drops too low, the CPU will brown out and whatever is running will crash, then the watchdog timer will cause it to reboot. What you are experiencing sounds VERY battery. Try external power before dismissing a suggestion.
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I put it in the freezer for 15 minutes (its temperature is about 10-15°). When I connected it to charging, when I started the camera, he immediately went into a reboot, and did not hang as usual. When I tried to open the camera without charging, it first hung, and then rebooted.
96carboard said:
Nothing "simply" reboots. Something has to happen to CAUSE it to reboot. If the voltage drops too low, the CPU will brown out and whatever is running will crash, then the watchdog timer will cause it to reboot. What you are experiencing sounds VERY battery. Try external power before dismissing a suggestion.
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It is strange for my part to think about the battery, because my p6p was activated only 3 months ago. Its battery cannot be worn out, unless of course it was a factory defect.
Bebrakonya2010 said:
I put it in the freezer for 15 minutes (its temperature is about 10-15°). When I connected it to charging, when I started the camera, he immediately went into a reboot, and did not hang as usual. When I tried to open the camera without charging, it first hung, and then rebooted.
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Keep it connected to the charger the whole time. Plugging it in causes all kinds of systems to suddenly activate and breaks the test.

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