[SOLVED][Q] CQATest application appears with emergency led flash light - Moto Z2 Play Questions & Answers

Hi,
I'm wondering if there's anyone else who is facing this problem or I'm just unlucky.
On last Sunday, when I was listening to YouTube Music at a low battery (around 15%), after a while the phone shut itself off. I guess it was just the phone ran out of battery so I tried to charge it. But the moment I plugged in the charger, the hidden emergency flash light in the front turned on (the one on top right). When the phone successfully booted up, an application called CQATest appeared with a notification. The phone won't charge and take SIM card anymore since then.
I've done some research and tried many methods to fix it, including reboot in the recovery, factory reset, using adb to change boot mode, reflash the rom, disabling the CQATest app. None of them could solve my problem. Disabling the CQATest app does let me to have signal again, but I still cannot get the phone charge. It shows Turbo Power connected, but not charging.
Is there anybody facing the same issue, or even better, have a solution?
Thank you.
Update: I found a solution for this. I put my phone to fastboot mode and charge it from there, overnight. Next morning, it's working normal again.

You can always try a custom ROM. And make sure to format every partition in TWRP before - format, not just wipe.
If that works you can try other stuff. If not you have a hardware issue is guess and only a phone repair could fix that.
PS: try a different charger. If it's only not charging it might be an issue there. And have you tried to charge it while the device is shut down?

Artim_96 said:
You can always try a custom ROM. And make sure to format every partition in TWRP before - format, not just wipe.
If that works you can try other stuff. If not you have a hardware issue is guess and only a phone repair could fix that.
PS: try a different charger. If it's only not charging it might be an issue there. And have you tried to charge it while the device is shut down?
Click to expand...
Click to collapse
Thank you for your reply. Yes I did try another charger. However I'm using a Qualcomm qualified charger so I don't think that's an issue. I brought it to UbreakIfix and they told me it's a motherboard problem so the only way to fix it is to change the motherboard. It'll cost a phone to do that. I'm just wandering if there's any body else who is having the same issue. Because my problem appeared out of no where.

That's normal. Hardware problems often appear out of nowhere all the sudden. And it's always hard the really on them down to a source.
And yes, repairs for not typical phones are always expensive. On my first Z Play the screen cracked. Seeing the price of a repair and realising I could get an unused Z2 Play for the same money you can guess what I did. Can't say I regret it too much.

Related

My Universal Dead . Please help...

Hi,
My Universal fail to power on.
It do not enter boot loader with light + power + reset and show no signs of life. Batteries are both new and tested in other working units.
When connected to USB, PC reports "USB device not recognised"
I had ROMS flashed but failed at 99%. When reset the units did not power on or showed any signs of life.
It had been working fine up until the unsucssesful flash update.
I would like to be able to use it for work .
Please either post replies here or email me [email protected]
Your time and efforts will be greatly appreciated.
Regards,
quou
quou2006 said:
Hi,
My Universal fail to power on.
It do not enter boot loader with light + power + reset and show no signs of life. Batteries are both new and tested in other working units.
When connected to USB, PC reports "USB device not recognised"
I had ROMS flashed but failed at 99%. When reset the units did not power on or showed any signs of life.
It had been working fine up until the unsucssesful flash update.
I would like to be able to use it for work .
Please either post replies here or email me [email protected]
Your time and efforts will be greatly appreciated.
Regards,
quou
Click to expand...
Click to collapse
Please try to enter the bootloader mode in a bright room as it is very difficult to see in poorly lit environment. Till you enter the bootloader mode your device will not be recognised. Perhaps one of the three keys is getting released..the light button is the usual culprit. Once you are in the bootloader you can reflash.
Thank d_ranade for your answer.
I am sure the screen is 'all black' and I've tried to press the buttons several times.
I think the main problem now is how to enter the Bootloader.
I sometimes find it takes several goes to get into Bootloader mode. If not, have you tried a hard reset?
I've tried whatever i can do. Hard reset is useless too.
quou2006 said:
Hi,
My Universal fail to power on.
It do not enter boot loader with light + power + reset and show no signs of life. Batteries are both new and tested in other working units.
When connected to USB, PC reports "USB device not recognised"
I had ROMS flashed but failed at 99%. When reset the units did not power on or showed any signs of life.
It had been working fine up until the unsucssesful flash update.
I would like to be able to use it for work .
Please either post replies here or email me [email protected]
Your time and efforts will be greatly appreciated.
Regards,
quou
Click to expand...
Click to collapse
I have sent you a pm, it should help you.
-Jwrightmcps
Thank Jwrightmcps for your help, but i can not enter the Bootloader ,so can not use mtty to do more.
Unable to start/see bootloader
I seem to have the same problem with my upgraded universal which was working fine for about ten days. Then I installed TomTom on it and again it was all working that evening.
Then, when I turned it on the screen went blank (white), so I re-flashed it, but, part way through the screen went black, so I left it connected for further hour and nothing. I have since been unable to get it to do anything, it is not recognised by activesynch, it will not charge (either from the mains or the USB on either of the batteries) nor will it turn on or respond in any way.
I have unset ‘allow usb connections’. I have tried solidly for +/-10 minutes doing the backlight + on/off button and reset bit - repeatedly, with my wife helping to ensure all buttons were being pressed. All I got was a message from MicroSoft telling me that ‘One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it’. The only positive thing is that every time I do it and depress the reset, the red LED flashes (provided I leave the USB cable in) but at no point have either of us been able to see any writing on the screen.
Any guidance (apart from where to take it for recycling) would be welcome…
It happened to me several times too. Even in the old ROMS. But had learned many things out of it. I removed the battery. Wait for several seconds or maybe minute before placing it back. And after placing it back wait again for some time before doing the "power + light + reset" (bootloader). At some point when I am in the bootloader mode already and reflashing, connected to the PC already, the screen went blank again. So I'm sure that something went wrong again. I repeated the procedure again (removing battery, placing it back etc...) and the reflashing continued. It takes patience (maybe).
After having experienced this so many times, I'm beginning to assume that it is not because the battery is "bad" or there is a problem on the ROM being reflashed. It is on how it (the battery) is connected to the unit. The reason why it does not turn on, charge even if connected to the charger, does not hard reset, does not react to anything... I just don't know.
One thing more, the procedure I said above sometimes does not work at once. But at least I managed to "resurrect" my device several times.
This I am sure, it is not in the ROM that is being flashed or the update...
Hope this helps,
Lelen
lelen, Thanks for your assistance. I tried last night, but it still could not enter the bootloader mode...
I have the same problem =( and i don't know what to do, someone told me that i have to change motherbord to resolve this problem, i hope there are some other solutions.
Dead Uni
I too had this problem. With the device not responding at all and not able to enter bootloader stops mtty from working.
Only way i could get it to work was to take it to an O2 shop to send it away for repair (luckily the O2 XDA range has a 2 year warranty and because its completely dead they cant tell the OS has been modified).
Unfortunatly like the previous post i think it can only be fixed by replacing the mainboard.
Hi all, i found this thread http://forum.xda-developers.com/showthread.php?t=291097&page=6
so many people have the same problem , and nobody found a solution? i can't believe that on all this universals died motherboard, and there is no way to fix it with some special cable or some programm.
yes,i post the last reply of the thread you mentioned above, but nobody can resolve it.
I recommend you remove the battery and leave it over night. Put the battery back on, ensure it is properly mouted and try booting it.
It worked for some, no idea why though. I'm actually suspecting a bad battery mounting, which results in the motherboard unable to detect a battery is iserted, thus refusing to boot.
finally managed to get mine fixed, mine was out of warranty too and sent it off to carphone warehouse express service, took 3 weeks but was fixed with a standard chargeable repair charge of £40
I have a somewhat similar problem but not from upgrading. I accidentally dropped the device after a successful upgrade and the screen got damaged. Someone picked it up, opened it and noticed it was on even though the screen was damaged, and then closed it back. By the time I got it back it was dead and could not come on again. I have since replaced the damaged screen, but the device will not come on and cannot enter bootloader either. The device get warm if the battery is left on.
coolbeans252 said:
finally managed to get mine fixed, mine was out of warranty too and sent it off to carphone warehouse express service, took 3 weeks but was fixed with a standard chargeable repair charge of £40
Click to expand...
Click to collapse
i guess thats what i will have to end up doing
anyone goten repairs done in north america?
( i live in western canada)
got the same problem
sofene said:
I have a somewhat similar problem but not from upgrading. I accidentally dropped the device after a successful upgrade and the screen got damaged. Someone picked it up, opened it and noticed it was on even though the screen was damaged, and then closed it back. By the time I got it back it was dead and could not come on again. I have since replaced the damaged screen, but the device will not come on and cannot enter bootloader either. The device get warm if the battery is left on.
Click to expand...
Click to collapse
hi..please let me know if your device is fixed and how you managed to fix it. my email id is [email protected]
http://forum.xda-developers.com/show...6&postcount=52

[problem persistent] Phone won't reboot without pulling battery?

(Tittle changed from *Phone won't boot with sdcard inserted*)
I woke up this morning and my phone was just dead over night. I thought well the battery just drained but no. First it wouldn't charge, no red led lighting up on the power button. After 15 min. in the wall charger and no sign of charging i hooked it up on my netbook. About five min. went on and then the red led shined and i thought yes and tried booting but just a vibrate once and a black screen.
I was running latest 4.0.A.2.368, rooted, unlocked bl, doomlord's kernel and @thomassafca's samsung theme when this happened.
Tested fastboot mode and flash mode all good there, blue and green light.
Then i re-flashed doomlords kernel and it rebooted to the point of *sony ericsson* on the screeen and went black and then the charging icon and orange led.
Took out the battery and inserted it again and booted up. Again only vibrate once and then black screen.
Then flashed kernel.sin with flashtool, still the vibrate once and black screen.
So i was a bit lost and took out sim and sdcard and flashed 4.0A.2.368 ftf file posted by @thomassafca and it booted fine. Then i turned it off and inserted the sim and booted up. It booted just fine. Then inserted the sdcard and again vibrate once and black screen.
Then formated the sdcard extFat still no boot, tried Fat32 no boot, tried a card from my old nokia wich should be formatted correct since it also run on a linux base (maemo) no boot.
I'm a bit lost on what to do to make my phone boot with sdcard again.
Have been working with no issues at all since i flashed the new firmware/unlocked bl/flashed kernel/rooted.
Any help will or if someone could explain what happened will be great
Regards Dousan...
e: Ok a slight change in this. The phone when turned of won't boot again unless i take out battery and insert again. When booted into the phone i inserted the sdcard and mounted it and now it boots with the sdcard, but still the same issue of having to take out the battery to boot when turned off?
e2: Tried adb reboot and it seems to go in a bootloop. It connects to the pc and disconnects (windows sound plinging connected disconnected) and i can adb devices and a connected device number appears after the first pling and after the second pling there's no device to be found with adb and then it just goes on and on till i disconnect and pull the battery and boot? All this is with a black screen not even *sony ericsson* appears.
e3: Reflashed it with the latest fw and without pulling battery it booted right up and i thought, yes, problem solved. Went through setup and then turned it off and booted the phone and still vibrate once and a black screen. Pulled out battery and botted again and still vibrate and black screen? So pulled it out again and sdcard and it booted up fine. Inserted the sdcard when on and mounted it and it works, but still the boot problem?
After the reflash the vibrate felt different, stronger, and after i pulled the battery it's weaker.
e4:Flashed doomlords kernel again and rooted, still same issue?
e5: Solved problem by flashing doomlords kernel v2 for fw 4.0.A.2.368. After flashing it booted with the kernels new boot txt and then it turned off and the charging icon showed. Then booted into cwm and wiped dalvick cache and battery stats. Then rebooted from cwm and it booted up. To make sure problem was resolved I tried 2 times in a row to reboot with quick boot and it booted without me having to pull the battery Thanks all for your suggestions
Try going back to .145, see what happens. Flash the .tft file so you get the older baseband. Worth a try
Sent from my R800i using Tapatalk
AndroHero said:
Try going back to .145, see what happens. Flash the .tft file so you get the older baseband. Worth a try
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
Cheers mate for the surgestion, but that was a no go, didn't help
Back on 4.0.A2.368/unlocked/doomlord kernel/rooted... With a reboot problem
Regards Dousan...
Could be related to the doomlord kernel?
Sent from my R800
Probably fried something from Overclocking too much... Your incident is isolated too..
Sent from my XPlay using XDA App.
Deoxlar said:
Probably fried something from Overclocking too much... Your incident is isolated too..
Sent from my XPlay using XDA App.
Click to expand...
Click to collapse
Not likely as i only OC'ed to 1400 the first feew days i had the kernel and then 1200 and when it happened stock clock.
My incident is isolated and your point is?
@captain67, yes it might be related to the kernel, could be?
Regards Dousan...
e: would there be a point in booting into cwm and wipe dalvik cache, wipe data/system and battery stats and then re-flash 4.0.A.2.368?
Dousan said:
e: would there be a point in booting into cwm and wipe dalvik cache, wipe data/system and battery stats and then re-flash 4.0.A.2.368?
Click to expand...
Click to collapse
And it turned out that there was a point to it, problem solved
First post edited (e5
Regards Dousan...
Had the same problem
It was solved by magic though
Sent from my Xperia PLAY R800i using XDA App
And then the problem reappeared and this time i couldn't fix it myself and has just gotten my play back from service today (one and a half week they had it). It turned out to be some hardware problem and i've got a new screen, top cover and some other stuf.
Flashed the latest FW and locked the bootloader before handing it in and just told them what happened. Woke up and turned the device on and it froze and then it turned off with the backlight on. Tried rebooting but just a single vibrate and then a black screen.
They fixed my issue but created another. The volume button is now broken and i have to go back tommorow for a second time. Just booted the phone this evening and wanted to hear some music, but couldn't turn up the volume without pressing a pionty thing on the rocker. Down works fine. Bit annoying that a broken volume button can leave the service place, that should've been seen by the service person in the shop before it was ok'ed.
The screen is nice and crisp and the old one had a backlight issue i just lived with... untill now
Regards Dousan...
So a little update on this:
As i said they broke my volume button while repairing it for the stuff i wrote about above (didn't want to turn on).
It took me a week to go back with my play and in the meentime i descovered that it would randomly turn off during the night and wouldn't turn on unless i pulled the battery and charge it untill the charging symbol showed on the screen. It would then boot and first i thought it was the battery that was drained, but when on the lockscreen it showed that there was plenty of juice on. One time it was 35% and another it was 62% and no way it could've charged that much in 1-2 min.
Another thing i descovered was that when turned off it wouldn't turn on again unless i pulled the battery.
Anyway i went to pick it up yesterday and here i saw that they've broken my R-trigger Those idiotic service people even ticked of a box on the service papers that they've checked that all buttons where working (i don't think so, slackers). They did this on both occations
My play had no juice on it so i wasn't able to see if they had fixed my problem about not being able to reboot without pulling the battey and the random switch off's. Further more the service papers that came back with the phone didn't mention it at all? They did fix my volume button or atlest it seems they did as i couldn't turn it on and check if it did actually work.
So once again i'm without my play, but this time they're processing it express
Regards Dousan...
As long as you can use your phone,its all good
Cat_On_Droid said:
As long as you can use your phone,its all good
Click to expand...
Click to collapse
Yeah i know, I'd rather have them fixing it though, than having a fualty device. In the end it might go to SE and let them see if they can fix the issue. Hope not, don't want to be without my play once again Got the iches for gaming and now EA got free games, bummer
Regards Dousan...
Well just need to vent a little.
Starting rant:
So I got my phone back today for the third time. They did fix the R-trigger they recked the last time it was in for service, but they didn't fix my issue with the random rebooting/turning on without pulling the battery.
They claim it worked fine before shipping it, but when i unpacked it and let it charge enough to power on guess what it didn't turn on i had to pull the battery to get it to turn on lol They shipped it without checking if they fixed it. Hell i don't even think they tried at all cuz then they would've cought it straight away. They're full of BS and when googling them and reading their trustpilot it's also full of dissatisfied customors with the same type of problem as me, no fixing or pour fixing or even more breaking of the device or simply lieng it was water damaged
Hey that sound's familiar to me, not fixed and more broken, those C*NTS.
I'm pissed and nothing i can do but a claim with the place i made the purchase.
Rant ended
Regards Dousan...
End of story...
Well the last update on this.
I made a claim with cdon.com where i bought it and sent it of to their service center for repair and once again it was returned non repaired. Still wouldn't turn on without pulling the battery. Then they sent it of to SE and they couldn't fix it either and sent a new device to cdon.com, but i chose to get my money back instead of a new device.
The cons of this device ended up being more than the pros. Relly liked this device though and what it was supposed to've been. I was just not the big gamer i used to be and mostly played RB6 online and found the lag of analog touchpads support in fpse annoying and psxperia converter tool didn't work with the games i liked to play.
Anyway it was a fun ride while it lasted and mostly a friendly helpfull crowd I encountered here in the play sub forum. Must say that it has been the best forum I've been submitted to so far
Thanks to all of you and I might see you around
Regards Dousan...
What are you going to buy in the end?
Logseman said:
What are you going to buy in the end?
Click to expand...
Click to collapse
I ended up with the Lumia 800. The N9 seemed nice and have good specs and a familiar OS, but tried it out a few times in a shop and didn't get that wow feeling. Further more read a few things on TMO (talk.maemo.org) in the N9 sub forum that convienced me not to pick up the N9. Even read some danish users experience with the device and it wasn't good all in all. Though the N9 has it's openess and a lot of modding potential i didn't want to go for a 'half finished OS' as i see it from reviews from users. On TMO hardcore N900 users that shifted to the N9 was dissapointed in the N9 as it's gone more mainstream and comercial in how Nokia build the OS.
As of now the Lmia suites my needs much better and I do like the WP7 feel and looks.
It was hard to choose between the two devices as they both have good things going for them.
Regards Dousan...

a very strange hard brick

Hi!
First of all i got AOKP + Franco kernel for 2w without any problem and I didn't change any option since last week.
This morning i rebooted it, it switched off and it didn't start again.
I cannot switch one my nexus again since then. I have always a black screen, also if I try to enter in download mode or in the recovery.
I tried to connect to my computer and smt times my laptop see a omap4400 (i'm not sure about the name) but after few second it disappears.
Tomorrow I'm going to the service center... But I have a big doubt:
What the hell happened this morning?
Thanks
Remove the battery for 5 minutes and try again.
If that doesn't work,
Follow this guide:
1. Download the zip file from http://forum.gsmhosting.com/vbb/f634...eeeee-1465412/, created by Legija
2. Extract zip to whatever location you're comfortable with (I used Android directory)
3. Open up Device Manager (Hold down Windows Key, press R, the type in devmgmt.msc and press OK)
4. Go to actions menu, select Add Legacy Hardware
5. Choose install manually, then have disk. Browse to where you extracted the zip, select the 'inf' file in usb_drv_windows
6. Choose OMAP, you'll get a popup if on Win 7, continue anyway (driver not signed)
7. Once completed with driver, pull battery out of phone, then plug it into USB
8. Double click omap4460_tuna_hs_pro.bat to start the process
9. Once completed, unplug from USB, put battery back in, and power-up!
10. Extra step - depending on what's been done, it may 'brick' again - suggest to do a restore or a wipe reinstall afterwards to be certain (mine bricked again next reboot)
Click to expand...
Click to collapse
biscuitownz said:
Remove the battery for 5 minutes and try again.
If that doesn't work,
Follow this guide:
Click to expand...
Click to collapse
This, if OP can't reach fastboot.
Sent from my i9250
I'm having the exact same problem. I saw my phone at maybe 10% battery in the AM, said screw it and let it die, woke up this morning and plugged the phone in and nothing. No LED light, black screen, completely unresponsive. I've tried every trick in the book, and the only one that seemed to work marginally even was using a different battery, which got my phone to boot to the encryption screen, but then shut off again. It did that twice, and now both batteries are useless.
I used Legija's program to try and bring some life back to my gnex, even though it's not the international version, just in hopes of getting some of my data back (I have already started the replacement process with Verizon since the phone was insured), but I got no luck there either.
It's extremely disappointing and annoying to me that this phone survived all sorts of ROM installations (I was also using AOKP on 4.1 if someone wants to start making connections), reformatting, tweaking, almost every setting on that phone was modified by me.
Not only that but almost any software or hardware problem I did run into I could solve in maybe an hour, but I let my charge run out and the phone just up and bricks itself? Now, that's just bull****... I would be very curious as to an explanation as to WHY on earth this would happen. Very confusing.
Not to hijack the thread, but my interest here is not restoring the phone to working condition but just seeing if I can pull my data off of it. I wouldn't even be posting here had I been able to have an SD card with my gnex, which I figured was unnecessary at the time I bought it since I knew the space on their was enough for me already, and the added branding of "Nexus" brand which had me under the impression it was maybe stable enough by itself. Not a mistake I'll make again..
Is it at all possible to get the data off of my phone at this point? At least partially? I believe encryption makes it impossible but I'm rather stubborn. Any help would be greatly appreciated..
owlieowl said:
I'm having the exact same problem. I saw my phone at maybe 10% battery in the AM, said screw it and let it die, woke up this morning and plugged the phone in and nothing. No LED light, black screen, completely unresponsive. I've tried every trick in the book, and the only one that seemed to work marginally even was using a different battery, which got my phone to boot to the encryption screen, but then shut off again. It did that twice, and now both batteries are useless.
I used Legija's program to try and bring some life back to my gnex, even though it's not the international version, just in hopes of getting some of my data back (I have already started the replacement process with Verizon since the phone was insured), but I got no luck there either.
It's extremely disappointing and annoying to me that this phone survived all sorts of ROM installations (I was also using AOKP on 4.1 if someone wants to start making connections), reformatting, tweaking, almost every setting on that phone was modified by me.
Not only that but almost any software or hardware problem I did run into I could solve in maybe an hour, but I let my charge run out and the phone just up and bricks itself? Now, that's just bull****...
Not to hijack the thread, but my interest here is not restoring the phone to working condition but just seeing if I can pull my data off of it. I wouldn't even be posting here had I been able to have an SD card with my gnex, which I figured was unnecessary at the time I bought it since I knew the space on their was enough for me already, and the added branding of "Nexus" brand which had me under the impression it was maybe stable enough by itself. Not a mistake I'll make again..
Is it at all possible to get the data off of my phone at this point? At least partially? I believe encryption makes it impossible but I'm rather stubborn. Any help would be greatly appreciated..
Click to expand...
Click to collapse
So just to be clear... You've been able to get it to boot all the way up to the encryption screen, right? If so you should be able to get into fastboot (Holding down BOTH volume rockers and the power key.) From there you could relock/unlock the bootloader to do a full factory wipe which might solve your boot issue.
As far as the data loss from the wipe, you could then try this: http://forum.xda-developers.com/showthread.php?t=1994705
TomBall718 said:
So just to be clear... You've been able to get it to boot all the way up to the encryption screen, right? If so you should be able to get into fastboot (Holding down BOTH volume rockers and the power key.) From there you could relock/unlock the bootloader to do a full factory wipe which might solve your boot issue.
As far as the data loss from the wipe, you could then try this: http://forum.xda-developers.com/showthread.php?t=1994705
Click to expand...
Click to collapse
I was able to get it to the encryption screen with my old battery that had a little bit of charge left in it twice, but it shut itself down on me both times. So now both batteries are useless.. I took it to the Verizon store hoping they would maybe try one of their batteries, but they just called customer service and told me they're just going to replace it at this point.
I have a feeling the charging mechanism is somehow damaged, because when I did get it to the encryption screen I had it plugged into a wall outlet and it wasn't charging at all. So, I can't turn the phone on whatsoever anymore.. if I could turn it on I could solve this problem... but it simply refuses to boot. The closest I came to interfacing with it was the OMAP Flash script, which did work, but didn't fix the problem.
So maybe if I could get the phone working enough to use ADB with it I could get my data back, but not even that seems possible..
owlieowl said:
I was able to get it to the encryption screen with my old battery that had a little bit of charge left in it twice, but it shut itself down on me both times. So now both batteries are useless.. I took it to the Verizon store hoping they would maybe try one of their batteries, but they just called customer service and told me they're just going to replace it at this point.
I have a feeling the charging mechanism is somehow damaged, because when I did get it to the encryption screen I had it plugged into a wall outlet and it wasn't charging at all. So, I can't turn the phone on whatsoever anymore.. if I could turn it on I could solve this problem... but it simply refuses to boot. The closest I came to interfacing with it was the OMAP Flash script, which did work, but didn't fix the problem.
So maybe if I could get the phone working enough to use ADB with it I could get my data back, but not even that seems possible..
Click to expand...
Click to collapse
If the phone isn't charging then there's something wrong with the USB port. One way to test that would be to use a battery charger. Also, try a different cable. I've had issues with a few different cables that for whatever reason started to not fit properly in the phone.
If you're USB port has gone bad then you'll need to either A) Always use an external battery charger. B) Get a replacement. C) Fix it yourself (Good guide here: http://www.ifixit.com/Guide/Repairi...+LTE)+Micro+USB+Charge+Port+&+Main+Mic/9641/1 )

[Q] SPH-L710 reboots in recovery Battery, power button issues possible

I have read the other posts regarding the rebooting issues of the Sprint Galaxy S3 variant, but I seem to have a touch more difficult problem. My phone constantly resets and seems to be getting worse. It now will reset in the middle of recovery. I was able to wipe the cache and dalvik and then it started resetting even more frequently in recovery and made reloading the rom impossible. It even resets in the download screen. So it makes it impossible to use Odin and other applications. If anyone has any ideas let me know. I have a few possible options that I am pondering. The following is what led up to this if you need some background:
A week ago, I noticed that my battery suddenly was not charging when wifi was on. I turned it off thinking it was some glitch and reset the phone and plugged it in to charge. It said it was at 100 % some hours later. then I turned it back on again and within a couple minutes, it said it was at 22%. So I hard reset and then plugged it into the wall, but it was still not charging. I had go somewhere,so I plugged it into the car charger and enabled fast charge. I turned on my data and all the sudden it rebooted, lost my wifi password, but when it came back on, it was charging properly. So I thought it was just some odd glitch. Charged properly for days.
Then I noticed the phone starting to randomly reset maybe once very other day when texting. I was actually going to put on a new rom tomorrow thinking maybe my old one had become corrupt. Then it suddenly increased drastically tonight to where it was starting to reset constantly. I thought maybe the button was stuck, and pulled off my otter case to make sure it wasnt being pressed down oddly, but it continued. Then I went into recovery and was able to wipe the cache and dalvik before it got really bad and now it won't even let me stay in recovery for any length of time. I almost got a rom loaded when it reset and its been resetting faster than ever. Becoming unresponsive to button presses as well. Even when I could get into the recovery, it would keep showing "swipe screen to open," as the power button was apparently continuing to activate or the phone was trying to reset itself. And yes, I have tried a battery pull several times and then tried to get into recovery, only to be booted out right as I see the recovery screen if I get there.
So that is my problem. I can't flash odin or anything else as the phone just keeps resetting. Part of me thinks to get a new battery and try to see if that doesn't solve my issue, as maybe the battery is causing the phone to reset? But part me is also thinking maybe the power button has gone sticky suddenly? It won't charge it seems as the red light will not come on and it keeps resetting before the battery charging icon can even come up. Any help or advice would be appreciated. I am leaning towards the battery going bad suddenly and shorting out the phone. I now have the battery, which last I saw was at 48% (It was charging when this happened), out of the phone and am waiting till morning to hopefully pick up a new battery. But I would appreciate any insights into this issue.
Thank you very much
Same issue
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
mawamd said:
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
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Click to collapse
I just had my phone replaced for same reason ( Thank god for insurance) Download mode would last about 5 seconds, Recovery would do the same. I managed to get a stock restore with flash counter reset to boot as i was walking into the Sprint store for the techs to look at this lol.. Same exact thing happened on my S2. Power button is done. If you have INS call and get it replaced (Took me about a week for new phone)
I read some post on possibly using Samsung Kies to flash a new ROM, but that was for the international version. I would be curious if anyone has ever tried this or if its possible to replace the power button with a part replacement? I have ordered an S4 but this time I will make sure to use the home and left touch pad more often to unlock the phone and save wear on the power button. I wold still be interested f anyone has found a fix for this.
mawamd said:
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
Click to expand...
Click to collapse
So after looking around, I am pretty convinced this the power button,as people describe on this question. If you don't have insurance, I see there are selling replacements or you can pay someone to replace and fix the power button fairly affordably on ebay. I might go the second route, as I want it fine right and the man had a 100 percent rating positive, and I dont really know what I am doing lol. Thanks everyone for your answers.

Phone not charging or connecting to computer with usb cable!

It started yesterday with me trying to charge my phone in the car getting only 10% every hour. Eventually, My battery died that day and then again refused to charge with my normal sony charger or a friend's Samsung charger. It didn't connect to my laptop as well. I have done a factory reset. I've gone into safe mode. Still, hasn't charged. The only way I can charge my phone now is when I switch it off and then hold the volume up and power button till a blue notification light which I think is force charging it. I got it to 100% yesterday, everything works just fine it's just I'm not able to connect my phone to my laptop to reset or fix the software. I'm not able to charge the phone while its on.
I hope I don't need to take this to the service center to get fixed, cause service here where I stay is unbearable.
Hope one of you guys have a solution for me!
aar22on said:
It started yesterday with me trying to charge my phone in the car getting only 10% every hour. Eventually, My battery died that day and then again refused to charge with my normal sony charger or a friend's Samsung charger. It didn't connect to my laptop as well. I have done a factory reset. I've gone into safe mode. Still, hasn't charged. The only way I can charge my phone now is when I switch it off and then hold the volume up and power button till a blue notification light which I think is force charging it. I got it to 100% yesterday, everything works just fine it's just I'm not able to connect my phone to my laptop to reset or fix the software. I'm not able to charge the phone while its on.
I hope I don't need to take this to the service center to get fixed, cause service here where I stay is unbearable.
Hope one of you guys have a solution for me!
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Click to collapse
Hi, you really need to be a bit more descriptive if you want someone to help
What is your setup? Unlocked? Rooted? MM or LP? Stock or Customized, etc...
WildBit said:
Hi, you really need to be a bit more descriptive if you want someone to help
What is your setup? Unlocked? Rooted? MM or LP? Stock or Customized, etc...
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Click to collapse
Stock, mm, never bothered tinkering with it. Un rooted.
aar22on said:
Stock, mm, never bothered tinkering with it. Un rooted.
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Click to collapse
I dont think it's the battery or it wouldn't charge in any condition but anyway if you're pure stock try with PC Companion, it might not be charging but it's recognized right?
WildBit said:
I dont think it's the battery or it wouldn't charge in any condition but anyware if you're pure stock try with PC Companion, it might not be charging but is it recognized?
Click to expand...
Click to collapse
Doesn't get detected by my laptop as well. I can't use the companion app.
aar22on said:
Doesn't get detected by my laptop as well. I can't use the companion app.
Click to expand...
Click to collapse
Mmmh, that sonds more like a port issue... Something happened to the usb connector on the phone itself? It's certainly and odd behaviour. Not having a conncetion to your handset restricts your options unfortunately. Just to be sure you've tried on another PC so you may want to do a SW reset as the only possibility other than taking it in to Sony Service. Who knows, with a bit a luck a full reset will resolve your problem
Did you manage to find out how to fix. I'm having the exact same problem
Three months back i faced same problem. I pressed the back of my phone where the NFC sign N and then press the middle of the phone. After that insert the cable and my phone started scharging. Secondly insert charging cable with sony adpoter and start pressing back side of your mobile on different location. I hope it will work.
Thanks for the tip. I tried and it did not work tho
Maybe the slow charge setting is on? Try disabling all features (auto adjust brightness etc)
Just for giggles try to set to ultra power save mode and see if it fixes it.

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