WEIRD SPOT under the screen, please help. - OnePlus 5T Questions & Answers

Hi All,
This spot appeared out of nowhere the other day.
Is it water? Is the glue under the screen coming off?
There is no crack or anything.
What do you guys think it is?
If it's something that won't expand, I don't mind it.

Looks like black color on glass is scratched

nNeFeroN said:
Looks like black color on glass is scratched
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And it looks like it's getting bigger every day.
Any solution?

Lebo-Wog said:
And it looks like it's getting bigger every day.
Any solution?
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Click to collapse
I would contacted with service center to get best idea solution from them .

nNeFeroN said:
I would contacted with service center to get best idea solution from them .
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Click to collapse
Done, let's see where this lead.

Of course....
How encouraging to upgrade to another oneplus phone.

Lebo-Wog said:
Of course....
How encouraging to upgrade to another oneplus phone.
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Oh it's sad... I just got 1 idea, to try coloring this place with something like nail polish

Lebo-Wog said:
Done, let's see where this lead.
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Click to collapse
Same happened to me on my OnePlus One, I figured it was from a really tight case that I had on it, taking it on and off, starting from the same corner. Mine was glass separating from digitizer..... It never effected the touch/screen function, but was terribly annoying.
I eventually replaced the screen and digitizer all in one piece. ( After a drop and screen smash)
Wonder if the 5t is built on same "layers" as the one.
Bummer.

Supertacomonkeyexplosion said:
Same happened to me on my OnePlus One, I figured it was from a really tight case that I had on it, taking it on and off, starting from the same corner. Mine was glass separating from digitizer..... It never effected the touch/screen function, but was terribly annoying.
I eventually replaced the screen and digitizer all in one piece. ( After a drop and screen smash)
Wonder if the 5t is built on same "layers" as the one.
Bummer.
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Click to collapse
I put the phone on ebay and the bidding will end today.
IT's around 180$ for a screen replacement.
Not worth it.

Related

Screen gap

I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
shadehh said:
I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
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send it back. that is what i am doing. left hand side of the phone between the screen and the plastic you can see dust getting inside there to. plus if you press the left hand side tad hard you can hear it creaking as well. i called HTC to see if they could replace it for me straight away without sending it for repairs..waiting for an outcome tomorrow...if they say no i will just send it for repairs and hope they find the problem and either fix it or replace it then...i know it will drag for a week but at least that way you know one way or the other it will get fixed...
i was going to say if it does not bug you then leave it..but you sound just like me that even though the phone works fine it will bug you cause you know it is there
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
shadehh said:
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
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Click to collapse
Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
Living in austria, where to check for such a repair center?
forumhookersdotcom said:
Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
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have to agree with that as well. but at the same time new batch of phones get send out so you never know. just go to HTC site and do a locator for your country my friend
shadehh said:
Living in austria, where to check for such a repair center?
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Click to collapse
Have a look at this . May be useful
http://www.htc-floorsystems.com/en/HTCGlobal/HTCOffices/HTCGermany/Contacts.aspx
Sent from my HTC One X using Tapatalk 2
Thank you all and especially goku80 for fast replies. Gotta love xda community
shadehh said:
Thank you all and especially goku80 for fast replies. Gotta love xda community
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no problem my friend. i feel your pain and know what you are going through. i will keep you updated with my one and what happens..keep me updated with yours as well
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
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oh really..seriously i wonder if you had a gap how would you feel about your perfect phone? everyone to their opinion. i can live with it no problem..but the fact knowing that it is there will bug the **** out of me hence why i am going through what i am right now
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
Eddzz!! said:
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
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well i will see what they say tomorrow..if they replace it for me all is good..but if they do not and want to fix it ehh i kinda have to think twice being without my phone for a week
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
htcmodteam said:
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
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well that is what worries me about the whole damn thing..if it gets to hot to soon and in two months down the line the screen actually does fall out
TBH ive just checked mine and it does have a slight gap with lint building up already (bare in mind ive had this phone 2 days) Also have the yellow blotch on the screen AND a dead pixel. This is by far the best phone ive ever owned...But my word these little niggles are grating on my moobs! Ive never had to send a phone off to a repair centre before but im not really willing to put up with the problems the phone has (however ridiculously small they seem to some ) You expect some software issues in an early batch, but dead pixels, discoloured screens, gaps occuring out of nowhere between the screen, its a bit much really! Im gunna have to get it sent off soon i think, gutted!
how do you clean the dust build up?
abuds87 said:
how do you clean the dust build up?
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Use a screwdriver.
P.S. http://forum.xda-developers.com/showthread.php?p=27066789
abuds87 said:
how do you clean the dust build up?
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Vacuum cleaner with a soft piece of cloth on the vacuum tube to avoid scratches.
Just another option
To the OP: May I ask what serial your phone has?
Cheers.
Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Click to expand...
Click to collapse
Do you even realize how big 1mm is?!!!! Get a ruler and see please....
I doubt even a blind person could enjoy a phone with a gap big as that. You would not just see this, but also feel.
I have a gap that's about 0,1-2 mm big (measuring with paper, which is about that in average I think 0,1 till 0,3 I think but also not sure) and its around the whole screen on both sides of the ring.
Ugh...1mm...
But seriously guys, how big are the gaps it makes you return it?
I mean should I return it with 0,1 mm ? (maybe less) seen a bigger gap on SGS 2.

dropped phone and.....

the screen broke. I don't know what part of it broke exactly though. it was in an otterbox and i want to cry haha, but the outside of the phone looks perfect and the gorilla glass is still in one piece, but below it you can barely see a crack going from the top to the bottom. The phone still works cause i still get text messages and everything sounds correct, but nothing on the screen turns on any more. It just stays black. What's the best/cheapest way to fix it? should i just sell it broken on ebay and buy another phone? What should I do?
Thanks!
lotreaglesfan said:
the screen broke. I don't know what part of it broke exactly though. it was in an otterbox and i want to cry haha, but the outside of the phone looks perfect and the gorilla glass is still in one piece, but below it you can barely see a crack going from the top to the bottom. The phone still works cause i still get text messages and everything sounds correct, but nothing on the screen turns on any more. It just stays black. What's the best/cheapest way to fix it? should i just sell it broken on ebay and buy another phone? What should I do?
Thanks!
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Honestly insurance is the best way to go if you have it on the phone. The phone requires you heat the front of the glass carefully to remove the digitizer and that gets pretty much destroyed after doing it. There is glue bonding it together. If you were able to get that off cleanly you can get to the LCD which seems to have gotten damaged from what you're saying, which can be bought online like ebay and such. Good luck to you.
i would try insurance but for about $200 you can get the screen and bezel in one piece and change it pretty easily. I would not go the route of trying to change the glass and lcd. it is way too messy.
lotreaglesfan said:
the screen broke. I don't know what part of it broke exactly though. it was in an otterbox and i want to cry haha, but the outside of the phone looks perfect and the gorilla glass is still in one piece, but below it you can barely see a crack going from the top to the bottom. The phone still works cause i still get text messages and everything sounds correct, but nothing on the screen turns on any more. It just stays black. What's the best/cheapest way to fix it? should i just sell it broken on ebay and buy another phone? What should I do?
Thanks!
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Click to collapse
You probably could fix it for yourself for like 30 bucks seen people do it on youtube
sounds like exactly what happened to mine ... I feel your pain .
may I suggest contacting your local Samsung repair center and asking them what your options are .
You might just get lucky like I did and they fixed mine for free .... no guarantee but it doesn't hurt to try .
Garrytheogre said:
sounds like exactly what happened to mine ... I feel your pain .
may I suggest contacting your local Samsung repair center and asking them what your options are .
You might just get lucky like I did and they fixed mine for free .... no guarantee but it doesn't hurt to try .
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holy **** what they made me pay when i broke mine.. wow bs lol

[Q] Does your device creak?

I got my note 4 days ago. At first everything was ok, but yesterday I noticed my device is terribly creaking. Almost every time I touch the back it sounds like the plastic would break a little bit (Although I don't think it would actually break).
Do you have the same issues? Or should I sent it back and get a new one, since it's really annoying me...?
Thank you )
Nope.
Gasaraki- said:
Nope.
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This ^
ArticFox918 said:
This ^
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This x2.
yanni_puffin said:
I got my note 4 days ago. At first everything was ok, but yesterday I noticed my device is terribly creaking. Almost every time I touch the back it sounds like the plastic would break a little bit (Although I don't think it would actually break).
Do you have the same issues? Or should I sent it back and get a new one, since it's really annoying me...?
Thank you )
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Click to collapse
Mine creaks a little in the bottom right corner. Everything else is fine. I think it's the plastic back giving a bit. I had this on the Nexus 10 as well.
Creaking is for Hollween not for my Tablet!
yanni_puffin said:
I got my note 4 days ago. At first everything was ok, but yesterday I noticed my device is terribly creaking. Almost every time I touch the back it sounds like the plastic would break a little bit (Although I don't think it would actually break).
Do you have the same issues? Or should I sent it back and get a new one, since it's really annoying me...?
Thank you )
Click to expand...
Click to collapse
Yes, When I held the tablet with my left hand to touch the screen with my right it creaked like a rock band with bad music! Geeish.....the silver chrome or whatever the material is wasn't tight and it just bend. I returned it right away. I really didn't want to return it. However, I paid full price and not second hand money so I expect the performance to be right, that means no noise. When listening to music or watching a movie it seems as if someone was moving around and that can be pretty annoying. I tried holding it different ways with no change. So back it went. Let Samsung sell. This I know imagine you trying to sell it to the next person, what do you think they might say and how much will the value go down?
Doc
yanni_puffin said:
I got my note 4 days ago. At first everything was ok, but yesterday I noticed my device is terribly creaking. Almost every time I touch the back it sounds like the plastic would break a little bit (Although I don't think it would actually break).
Do you have the same issues? Or should I sent it back and get a new one, since it's really annoying me...?
Thank you )
Click to expand...
Click to collapse
Yes, As soon as I opened the package, I noticed the bottom right hand corner was creaking an popping. It is not like I was looking for it. That made me investigate if the rest of the trim was doing the same. If you put your mind into into it, you can get some creaking from other ends of the trim but nothing like the bottom right hand corner. Every time I pick it up, it is annoying me so much that I feel I should take it back. I am not sure the guys at PCWorld would accept this as a reason for full money back or replacement claim. I do like the tablet, but do not want a noisy plastic in my hands.
Is this enough of a reason to ask for a replacement?
kashbg said:
Yes, As soon as I opened the package, I noticed the bottom right hand corner was creaking an popping. It is not like I was looking for it. That made me investigate if the rest of the trim was doing the same. If you put your mind into into it, you can get some creaking from other ends of the trim but nothing like the bottom right hand corner. Every time I pick it up, it is annoying me so much that I feel I should take it back. I am not sure the guys at PCWorld would accept this as a reason for full money back or replacement claim. I do like the tablet, but do not want a noisy plastic in my hands.
Is this enough of a reason to ask for a replacement?
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Sadly I dont think it is (pure guess so dont take my word for it) BUT I can 100% say that your Tablet will have a little bit of lightbleed along the bottom and sides....this alone is a good enough reason for them to accept and exchange - Good luck.
Geordie Affy said:
Sadly I dont think it is (pure guess so dont take my word for it) BUT I can 100% say that your Tablet will have a little bit of lightbleed along the bottom and sides....this alone is a good enough reason for them to accept and exchange - Good luck.
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Hi,
Could you please elaborate on the light bleed issue. How do you determine if you have a light bleed and what is the significance of it.
Regards,
kashbg said:
Hi,
Could you please elaborate on the light bleed issue. How do you determine if you have a light bleed and what is the significance of it.
Regards,
Click to expand...
Click to collapse
Put screen britghness to 100% and open this http://www.net-tracker.net/android/wp-content/uploads/2011/05/black_bg_1024x768.png, make sure it covers the entire screen inc notifications part and then switch off your lights in your room and you will then see light bleed, Its nothing major and common on LCD'S but it is a valid reason for a return/exchange.
I had lightbleeding on my first note but I found it to be acceptable however on my 2nd tablet I found the bleeding to be excessive and off putting so I got a refund from John Lewis,
Anyways this thread should give you an idea too - best of luck :good: http://forum.xda-developers.com/showthread.php?t=2554094
Geordie Affy said:
Put screen britghness to 100% and open this http://www.net-tracker.net/android/wp-content/uploads/2011/05/black_bg_1024x768.png, make sure it covers the entire screen inc notifications part and then switch off your lights in your room and you will then see light bleed, Its nothing major and common on LCD'S but it is a valid reason for a return/exchange.
I had lightbleeding on my first note but I found it to be acceptable however on my 2nd tablet I found the bleeding to be excessive and off putting so I got a refund from John Lewis,
Anyways this thread should give you an idea too - best of luck :good: http://forum.xda-developers.com/showthread.php?t=2554094
Click to expand...
Click to collapse
Thanks,
Nope, no creaking and barely any noticeable light bleed (Just 2 spots on the bottom i have to tilt to see)
Eric214 said:
Nope, no creaking and barely any noticeable light bleed (Just 2 spots on the bottom i have to tilt to see)
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Click to collapse
mine creaking along left side
funfun99999 said:
mine creaking along left side
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same here
Got mine 2 weeks ago, and it sounds like a bowl of snap, crackel, and pop, sitting on bubble wrap.
If i look at it wrong, it makes noises. I might take it back and have them look at it... see if that warrants an exchange.
Sent from my freekin huge Note 10.1 ?
Eric214 said:
Nope, no creaking and barely any noticeable light bleed (Just 2 spots on the bottom i have to tilt to see)
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If your one is not creaking then this definitely should be a rightful exchange claim for all those unfortunate to pick up badly put together tablets.
I am even considering getting my money back and going the Apple way. Excellent build quality, and I know that because I got some for the kids.
yeah maybe idk. Sammy is also known for build issues lately so you have to really inspect before you take home. The Note 3 home button is all wonky and wobbly on a lot of units.
Eric214 said:
yeah maybe idk.
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Click to collapse
Sorry for the question, but what is "idk" in your post?
Having a creaking case, would that get worse in terms of speading all around the tablet's trim?
Any experiences but no guesses please!
kashbg said:
Sorry for the question, but what is "idk" in your post?
Having a creaking case, would that get worse in terms of speading all around the tablet's trim?
Any experiences but no guesses please!
Click to expand...
Click to collapse
"IDK" means "I Dont Know".
I guess if the creaking was coming from say a loose glass to the digitizer i think it could be something that spreads. Since if the glass isn't glued down well enough i could see slight dust getting in there and causing more separation over time. I doubt this is the case as you'd see bubbling at the edges if that was happening.

dead pixel or dust?

I noticed a tiny black dot yesterday and it really started to bother me so I decided to take a closer look at it and I feel it is under the pixels (if that's possible) I feel like the black dot is deeper in to the device than the colour on the screen.
Has anyone got dust trapped under the display? And did you fix it?
I can't really get a new one since I bought this in Portugal and I live in Colombia.
-ill try to post some pictures when I get another device-
yilun said:
I noticed a tiny black dot yesterday and it really started to bother me so I decided to take a closer look at it and I feel it is under the pixels (if that's possible) I feel like the black dot is deeper in to the device than the colour on the screen.
Has anyone got dust trapped under the display? And did you fix it?
I can't really get a new one since I bought this in Portugal and I live in Colombia.
-ill try to post some pictures when I get another device-
Click to expand...
Click to collapse
Have you had the screen apart?
Darke5tShad0w said:
Have you had the screen apart?
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Click to collapse
Nope, I just got my phone 2 months ago
yilun said:
Nope, I just got my phone 2 months ago
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If thats the case I would say its a dead pixel, If you haven't had it apart it's pretty hard to get dust in there. RMA for a new one.
Darke5tShad0w said:
If thats the case I would say its a dead pixel, If you haven't had it apart it's pretty hard to get dust in there. RMA for a new one.
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Click to collapse
Yea, that's what I thought but I bought it from a retailer in Portugal, and that's 8000 km away from where I live now. I was hoping there is a way to fix it, my TV had a stuck pixel (always red) and by pressing and "massaging" the screen solved the problem.

Just got Pixel 2 XL; dust under glass?? RMA?

There are two small dark spots that look like that are on top of the glass? But they wont clean off no matter what i do, so it has to be under the glass. Should I RMA?
ArminasAnarion said:
There are two small dark spots that look like that are on top of the glass? But they wont clean off no matter what i do, so it has to be under the glass. Should I RMA?
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Click to collapse
Pics?
v12xke said:
Pics?
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https://www.dropbox.com/s/psapu2mgjkd7o1p/hi.png?dl=0
I called Google and they said it was probably two dead pixels and they are doing an RMA. But honestly it looked more like dust under the glass to me, or maybe even chipped glass?
ArminasAnarion said:
https://www.dropbox.com/s/psapu2mgjkd7o1p/hi.png?dl=0
I called Google and they said it was probably two dead pixels and they are doing an RMA. But honestly it looked more like dust under the glass to me, or maybe even chipped glass?
Click to expand...
Click to collapse
I'd say dead pixels too, but you have to look very close (I use a magnifying glass) to see the shape. In any case RMA is the way to go. Bummer. Hope you have a spare phone.
v12xke said:
I'd say dead pixels too, but you have to look very close (I use a magnifying glass) to see the shape. In any case RMA is the way to go. Bummer. Hope you have a spare phone.
Click to expand...
Click to collapse
Yeah I still have my Nexus 6p new pixel comes Tuesday. Thanks
Same problem my pixel 2 i have only one black dot inside the screen.. did you get RMA device ? Its new or refurbished?

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