Hi,
So I have a rather unheard of problem. I was given a phone from a friend before they moved out of state and have no way of contacting them anymore. I turned it on and it had a pass code so i just figured i would do a factory reset ( or what i assumed to be a factory reset) using the buttons on the phone. I used the recovery menu to get to the screen that gave me the options to wipe data, or install update from apk, or factory reset the phone so i used the volume buttons and clicked reset. I let the phone do its thing and when it turned back on it goes to the google factory reset protection page saying i need to login using a google account that was previously used on the phone before the reset. FML! i used the talk back option to be able to access the settings menu and figured i would just do the reset from the settings menu. This is were all of my problems begin!! I can access the settings menu and get to the back up & reset and then click the the Factory reset option. However, the factory reset screen has a button at the bottom of the screen that says Reset Phone and when I click the Reset phone button, absolutely nothing happens. (It makes a click sound but it doesn't do anything at all)
The Other Problem!!: For some unknown reason i cant seem to access the developer options and enable USB debugging. even after i put the phone in safe mode i still could not get the developer options to appear. I have no clue what i am doing wrong but i feel like i am running into a brick wall and not matter what i click or press the phone just will not do what it is suppose to do! I tried every way I can think of to enable USB debugging but, no matter how many times I try to click Build Number or Build Version ( whatever it is exactly called, hopefully you can understand what I mean) nothing happens! I have tried to install a USB debugging app from a qr code but it won't read the qr code from the camera app. I was able to access the camera app using the same talk back trick that i used to get into the settings. I keep telling myself if only i knew about the talk back trick to get into the settings menu before i stupidly reset the phone when i first saw the pass code. So I am hoping that a google FRP Bypass program will work and help me make the phone usable again!! Does anyone have any suggestions or advice?? I am open to all ideas.
So far i have come up with a few ideas but idk if any of them are even possible to accomplish! Can someone help me out and tell me if any of the following options are even possible and whether or not it will be helpful and make the phone usable so i can have a cell phone again. Please, Please can someone help me!! Ideas:
1.) Use a Google Factory Reset Protection Unlocking program.
2.)Somehow completely delete the entire phone and reinstall the marshmallow android OS, like when you would do a fresh clean install of windows on a PC, (IDK if this is even possible but i am assuming it should be)
3.) Rooting the phone and finding a new custom ROM. ( I haven't even done anything like or close to rooting a phone, but im guessing it cant be that hard, right? Google and YouTube have vast amounts of tutorials........, hopefully,....right?
4.) I have backups of my older phones that i am wondering if it would be possible to use one of the backups i have saved and somehow putting it on the phone as a way to get pasted the FRP lock? I haven't a clue if the backups are only usable to the specific phones that created them or if they can be used on any phone?
5.) Downgrade the Android version to a older version that doesn't have the FRP lock, then once i have access into the phone i can just upgrade the phone after i logging into my google account.
6.) You know how Windows PC have the restore option in the settings so you can go back to a previously made restore point? Like turning back the clock so to speak, Is this option available or does it even exist at all on Android? I was thinking if it does i can just simply store the phone back to before i stupidly reset it and then use the trick to bypass the screen lock code and use the settings to do a hard reset ( I really don't think this option even exists or is possible but im literally at the point of willing to try and do absolutely anything to be able to have a phone again! Please and thanks! It is a ZTE Z837VL and it is Android marshmallow, Android Version 6.0.1 (I'm not sure if the
Android version matters or not?)
Thanks. Also If this is the wrong place for this post then please just let me know where the correct spot is to post and i will quickly fix it!! I am new to the site and I have read alot of posts and truthfully, feel like i have overwhelmed myself with trying to make sure i do things the way its supposed to be done. I know many most likely ALL of the members on this site are advanced and way more knowledgeable about the mobile phone information. I do know alot of computers and I have alot of programming experience but i have only focused on PCs and am just starting to learn what i can about mobile development.
Thanks again for helping me and sharing whatever you can with me to help solve things. I am really hoping not to end up with a paperweight haha!!
Alyson
Related
hopefully someone can help, ive searched to no avail...
so thursday last week i updated my rom to another rom, which i didnt like so tried another windows mobile 6.5 which i didnt like also. so i eventually decided to go back to my old rom, wm6.1 as i liked that.
so i used activesync to go back, and the phone was back to normal. but for some reason it kept crashing and i did a soft reset, and it proceeded to do a hard reset.
this in fact happened twice, so i thought ok may be the flash was bad.
i downloaded another copy of the rom and updated again.
SAME problem. random crashes, and i lose the control of the phone. i cannot turn off. this time i decide to remove and reinstall the battery. when the phone powers on, it decides to do a hard reset again...
i decide that may be the rom i downloaded was bad from source, so i decide to pick another and use for a few days to see. so i try the latest wm6.5 out now, and whenever i connect to pc it gives me the option to use activesync but i can never connect!!
eg, the "my computer" never shows the 4gb or the phone storage... it only shows it if i pick "disk drive" when i plug in the usb,,
this means i cannot load most of the roms so i cannot pick one.
may be is there a way i can completely wipe the phone memory and then use the hard reset plus back button to load a new rom from the 4gb??
im thinking that may be there are some old files stuck.
i think this because when i plug in the usb it gives me a menu, and the font type and size is nice. i restarted the phone, and now the usb menu font size and type has changed to a really square looking type.
im lost :/
thanks for your help
your strange problem may have been solved at
http://forum.xda-developers.com/showthread.php?t=490182
regarding the format the entice device, it can be done, pls refer to
http://forum.xda-developers.com/showpost.php?p=2451502&postcount=2
thank you. the first link you posted links to a topic which is the exact problem i am having.
also, my instinct was that some files were left behind - i wasnt far off.
now, i need to go and find out how to do this. i had a friend do it all for me, so im a complete noob.
im thinking i should have left well alone!
edit:: any ideas how i get into bootloader mode?
EDIT2:: VOL DOWN & Red RESET
this did not fix my activesync issue...
any other suggestions?
dieselboy said:
this did not fix my activesync issue...
any other suggestions?
Click to expand...
Click to collapse
have u tried to disable Advanced Network Functionality (Settings -> Connections -> UBS Settings -> Untick Advanced Network Functionality)?
dieselboy said:
this did not fix my activesync issue...
any other suggestions?
Click to expand...
Click to collapse
You could also try flashing a stock ROM first and then flash back to custom ROM. This has worked for me in the past.
imatrix said:
have u tried to disable Advanced Network Functionality (Settings -> Connections -> UBS Settings -> Untick Advanced Network Functionality)?
Click to expand...
Click to collapse
thanks you are very helpful. i just came back here to edit my previous post but you beat me to it.
i did this and now it detects windows again. however im really unsure as to why this has now happened. but at least its working.
i hope i dont have any more random crashes and resets... i even thought it may be my PIM backup being restored, so i did a hard reset and format and lost lots of things :/ i even lost some girls numbers as they were in text messages..
oh well, a working phone is more important anyways
thanks for all your help! much appreciated.
i just wanted to come back and say that this has seemed to have fixed the issue. there has not been one single hic-cup, or crash of ANY program on the phone since i did this and re-loaded the rom.
i would also like to say that the phone seems a LOT faster than before. this is the exact same rom i used before, and while when i first used this it was definately an improvement from the sluggish stock rom. however, what i am experiencing now is better still..
if these are the benefits you get from doing a format of the phone, then before i load each rom i might do this first. i see two benefits:
old files wont be there to conflict with the new rom,
the feel of the phone is improved.
i suppose the downside is the limitations on the memory itself. but that would be years before this would be met - i hope anyway.
I've got a problem with my lg k10 - It's number protected and I can't remember the combination. I can't make a backup, because my usb is in loading only mode, I can't access it remotely because USB debugging is off. I really don't want to hard reset it, because i've got some private and important things there. I can't really do anything about rooting etc. (I don't know anything as well). Just for mentioning sake, I've tried ADM, but it didn't work (like it's anything new :/) is there any way to bypass it somehow without hard resetting it?
EDIT: I'm sorry if it's not the place for such newbie things, I lost all my hope and I don't know what to do
EDIT2: It was repaired after screen crash and I don't really remember putting the code combination in place of contemporary screen lock.
thegrottman said:
I've got a problem with my lg k10 - It's number protected and I can't remember the combination. I can't make a backup, because my usb is in loading only mode, I can't access it remotely because USB debugging is off. I really don't want to hard reset it, because i've got some private and important things there. I can't really do anything about rooting etc. (I don't know anything as well). Just for mentioning sake, I've tried ADM, but it didn't work (like it's anything new :/) is there any way to bypass it somehow without hard resetting it?
EDIT: I'm sorry if it's not the place for such newbie things, I lost all my hope and I don't know what to do
EDIT2: It was repaired after screen crash and I don't really remember putting the code combination in place of contemporary screen lock.
Click to expand...
Click to collapse
Try these option may help you it give you 7 different ways to gain access again. With your google account to unlock the device. Don't worry it can be done and you can always get back into your phone as long as your the account owner
7 Ways to Bypass Android's Secured Lock Screen
https://android.gadgethacks.com/how-to/7-ways-bypass-androids-secured-lock-screen-0165540/
More ways to get back into you device
https://drfone.wondershare.com/unlock/bypass-android-lock-screen.html
Unfortunately all these options were tested and didn't work. I factory resetted it already, but thank you nevertheless!
Dear mods, this thread can be closed now
I seem to have really screwed things up. Device is at the required lock screen after a restart (biometrics are obv still fine), but I have forgotten my lock screen credential. USB debugging is not enabled, so adb isn't playing nice. Never unlocked the bootloader. What can I do other than wipe the device? I have data I wish to recover, so would prefer to rule out wiping, if possible.
notmike_ said:
I seem to have really screwed things up. Device is at the required lock screen after a restart (biometrics are obv still fine), but I have forgotten my lock screen credential. USB debugging is not enabled, so adb isn't playing nice. Never unlocked the bootloader. What can I do other than wipe the device? I have data I wish to recover, so would prefer to rule out wiping, if possible.
Click to expand...
Click to collapse
I hate to be the bearer of bad news but you might just have to deal with the unconditional you're losing all that info that you still gradually want to keep you should have made a backup beforehand especially knowing that you keep a screen lock but you forgot it... I don't know if he had passwords etc backed up through your Google account if you have a Google account and a serious question is your phone even the unlockable type? I would suggest making backups and keeping them on a PC not directly onto your phone does backup every file manually but you may have to take the slight loss on this one I'm not 100% on that but I wish you luck I've been there before in the past and learn my lesson the harsh way
notmike_ said:
I seem to have really screwed things up. Device is at the required lock screen after a restart (biometrics are obv still fine), but I have forgotten my lock screen credential. USB debugging is not enabled, so adb isn't playing nice. Never unlocked the bootloader. What can I do other than wipe the device? I have data I wish to recover, so would prefer to rule out wiping, if possible.
Click to expand...
Click to collapse
Try to remember the pin, pattern or password you used. Whatever you do, DO NOT RESET THE DEVICE. If you do reset, Google's Factory Reset Protection will kick in, and you will need to know the pin, pattern or password to continue setting the device up.
I pretty much gave up for now. The timer between tries is at around 4m. I hope perhaps some day in the future that there may be a way to activate usb debugging on the device (for adb) or somehow otherwise get my data off, but I don't have super high hopes.
notmike_ said:
I pretty much gave up for now. The timer between tries is at around 4m. I hope perhaps some day in the future that there may be a way to activate usb debugging on the device (for adb) or somehow otherwise get my data off, but I don't have super high hopes.
Click to expand...
Click to collapse
if you know you google account you can easily unlock it but you will loos all your data , reset your device through recovery then while setting on FRP use your same account that you have setup on your device and it will ask you to add new account or use current . make sure you use current account and not new account
- hope this helps , if you dont get anything work around i would suggest you to go to nearest google SVC and ASk them for the same issue they will surely help as they have software to solve this kind of issue frequantly :good:
Hello guys!
I recently fixed my tablet and i’m trying to get into it, because of my hay day account that i lost on the tablet and my email also with it. Yes it is a little funny that i am doing all of this to just get this profile, but i am tech junkie and this stuff gets me excited and i love doing it.
I was thinking flashing maybe custom recovery and then using file manager to delete password so it forgets it since i cannot use ADB because i know that is not enabled and i know that my computer will recognise my tablet while in recovery mode.
Does anyone have any better ideas or anything really will be appreciated!
Thank you in advance!
Majkolino out
Unfortunately this is not possible. Your data is encrypted to protect it and recovery mode will only see random data unless it's decrypted using the password you've forgotten.
Your only option is to perform a factory reset, although it is possible that Factory Reset Protection will prevent this as well.
Please note that in order to flash a custom recovery, your bootloader must be unlocked, which you can only do after enabling OEM Unlocking in Developer Options - but if you're unable to get into the tablet in the first place, this is not possible.
Thank you for the answer!
So although the tablet is pretty old it is not possible? I also saw some posts and know that old android systems are pretty fractured, this one is pretty old..
Majkolino said:
Thank you for the answer!
So although the tablet is pretty old it is not possible? I also saw some posts and know that old android systems are pretty fractured, this one is pretty old..
Click to expand...
Click to collapse
Well...You could try using ADB in recovery, although I believe this still requires USB debugging authorized in developer options, and I'm not sure how much help the OEM recovery would be; I don't believe it will let you modify, read, or delete files or folders remotely.
V0latyle said:
Well...You could try using ADB in recovery, although I believe this still requires USB debugging authorized in developer options, and I'm not sure how much help the OEM recovery would be; I don't believe it will let you modify, read, or delete files or folders remotely.
Click to expand...
Click to collapse
Will try and i will report back. Thank you for taking your time to answer.
Have a nice one!
Hello everyone. I am stuck in a bit of a draining situation. and I really hope that some of you, may be able to help.
I have 3 kids with each their phone, all of them have been registered to Googles Family Link service. Recently the account that managed them all got suspended for being hijacked and therefor it broke their terms, and now 4 accounts are locked. Google will not help me, to release the accounts the kids have, so they can use their phones again. So I tried following a guide on bypassing the log in prompt after a factory reset on this specific device. It happily activated the tap talk function, but when I try to open Google Assistant, nothing happens. I've tried looking it the settings of Tap Talk to find any clues, but to no avail.
I have searched for different variations of the same procedure on Youtube and Google and I can't seem to get further than described..
I then decided to try unlocking the bootloader or re-flashing the stock firmware, hoping to wipe the existing system completely. The re-flashing part, well. I found the Asus Zenfone Flash tool, but I am not too sure what to do. The guide seemed a bit confusing to me, so I tried the Bootloader, since I used to flash and root all my phones back when HTC was big. I have installed Quallcomms drivers, Asus-android_USB drivers, generic Android Usb drivers and restarted the pc to make sure that was done right.
The phone however is another problem. I haven't been able to enable usb-debugging thanks to Family Link preventing access to Dev-mode, before I did the Factory reset. I can read the phone's name on the ADB update option, when I boot it to stock recovery. But any commands, makes it hang with "waiting for any device", which, from what I understand, is a driver related issue. So I have updated the drivers as each guide has descibed.
My plan was to install the latest Lineage Rom, so I have the most recent files for that.
So now I ask you. I have downloaded Rom files, Gapps, 2 types of recovery img files, but for now, I am stuck and sad and I need a Yoda in this matter. The entire situation is probably solved with a simple click or command that I am not aware of.
If you need any further info I will do my best to help. My kindest and biggest thanks to anyone that provide some help.
Kind regards
Johnny