Got Night mode on camera today! - Samsung Galaxy S10+ Guides, News, & Discussion

I just received OTA on my 975U ASF6, includes night mode in the stock camera app!!!! New Charging animation. Only had it for 5 minutes. Anybody else get it? If so post what changes you've noticed it was 522.5 Mb

iteam said:
I just received OTA on my 975U ASF6, includes night mode in the stock camera app!!!! New Charging animation. Only had it for 5 minutes. Anybody else get it? If so post what changes you've noticed it was 522.5 Mb
Click to expand...
Click to collapse
What carrier do you have? Nothing showing up anywhere for Sprint yet.

There was an article about it. ATT is the only US carrier to get the night mode feature (ASF6)
The rest of us will have to wait.

innocentone1 said:
There was an article about it. ATT is the only US carrier to get the night mode feature (ASF6)
The rest of us will have to wait.
Click to expand...
Click to collapse
Well that sucks ass....

I'm on AT&T and I got impatient. I haven't done any phone-related poweruser activities in a few years so I said screw it and went to firmware.science. Grabbed the update zip. Sideloaded it. Went well...but hangs at "Starting Android". And they rolled over the bootloader version so I can't Odin back. ****.
Anyone have any thoughts? I can't seem to find a full Odin ASF6 download yet, which is expected considering it dropped yesterday.
My fault for getting impatient.

Atomicmuffin said:
I'm on AT&T and I got impatient. I haven't done any phone-related poweruser activities in a few years so I said screw it and went to firmware.science. Grabbed the update zip. Sideloaded it. Went well...but hangs at "Starting Android". And they rolled over the bootloader version so I can't Odin back. ****.
Anyone have any thoughts? I can't seem to find a full Odin ASF6 download yet, which is expected considering it dropped yesterday.
My fault for getting impatient.
Click to expand...
Click to collapse
Usually I'd be in the same boat as you, but since I'm on Sprint it wouldn't even let me sideload the firmware science update

mistermidas said:
What carrier do you have? Nothing showing up anywhere for Sprint yet.
Click to expand...
Click to collapse
AT&T
I saw it on firmware science and set my clock to July 4th as it wouldn't update at first. Said it was up to date. Set my date to July 4th and it updated! Camera is sweet! Fingerprint works way better for me and battery is better as well. Phone feels "smoother" all around as well. After a cache wipe and a reboot

mistermidas said:
Usually I'd be in the same boat as you, but since I'm on Sprint it wouldn't even let me sideload the firmware science update
Click to expand...
Click to collapse
I've been recovering from Samsung/Odin modding addiction for about 3-4 years now. My first relapse and this happens
I'll give it a few hours, and if an Odin file for ASF6 doesn't show up somewhere, I'll just suck it up and Factory reset.

On a side note does anyone see their signatures or others???? I have had one for ages, it's in my control panel but not showing and I don't see anybody elses....

iteam said:
On a side note does anyone see their signatures or others???? I have had one for ages, it's in my control panel but not showing and I don't see anybody elses....
Click to expand...
Click to collapse
Seems fine to me. Your sig is:
S10+ Ceramic White 512 GB
PIE 9.0 / ONE UI
Samsung EVO 128GB Class 10 / UHS-I 100MB/sec
Click to expand...
Click to collapse

mistermidas said:
What carrier do you have? Nothing showing up anywhere for Sprint yet.
Click to expand...
Click to collapse
innocentone1 said:
There was an article about it. ATT is the only US carrier to get the night mode feature (ASF6)
The rest of us will have to wait.
Click to expand...
Click to collapse
mistermidas said:
Well that sucks ass....
Click to expand...
Click to collapse
Atomicmuffin said:
I'm on AT&T and I got impatient. I haven't done any phone-related poweruser activities in a few years so I said screw it and went to firmware.science. Grabbed the update zip. Sideloaded it. Went well...but hangs at "Starting Android". And they rolled over the bootloader version so I can't Odin back. ****.
Anyone have any thoughts? I can't seem to find a full Odin ASF6 download yet, which is expected considering it dropped yesterday.
My fault for getting impatient.
Click to expand...
Click to collapse
mistermidas said:
Usually I'd be in the same boat as you, but since I'm on Sprint it wouldn't even let me sideload the firmware science update
Click to expand...
Click to collapse
iteam said:
AT&T
I saw it on firmware science and set my clock to July 4th as it wouldn't update at first. Said it was up to date. Set my date to July 4th and it updated! Camera is sweet! Fingerprint works way better for me and battery is better as well. Phone feels "smoother" all around as well. After a cache wipe and a reboot
Click to expand...
Click to collapse
Atomicmuffin said:
I've been recovering from Samsung/Odin modding addiction for about 3-4 years now. My first relapse and this happens
I'll give it a few hours, and if an Odin file for ASF6 doesn't show up somewhere, I'll just suck it up and Factory reset.
Click to expand...
Click to collapse
Atomicmuffin said:
Seems fine to me. Your sig is:
Click to expand...
Click to collapse
Ugh, why don't I see mine or anybody elses? I logged out and logged back in, checked my control panel settings and nothing... Not a huge deal but I don't know why

The new update has also dropped for Verizon. So Verizon and AT&T are the only ones with the new night mode for the camera.

Atomicmuffin said:
I'm on AT&T and I got impatient. I haven't done any phone-related poweruser activities in a few years so I said screw it and went to firmware.science. Grabbed the update zip. Sideloaded it. Went well...but hangs at "Starting Android". And they rolled over the bootloader version so I can't Odin back. ****.
Anyone have any thoughts? I can't seem to find a full Odin ASF6 download yet, which is expected considering it dropped yesterday.
My fault for getting impatient.
Click to expand...
Click to collapse
Usually when flashing an Att upgrade via odin 99% of the time a factory reset is required.

innocentone1 said:
Usually when flashing an Att upgrade via odin 99% of the time a factory reset is required.
Click to expand...
Click to collapse
Regardless of using HOME_CSC? Well that's a shame.
Damn. Back when I was flashing stuff daily I was on USC & VZW, so this is my first rodeo with an ATT phone. Thanks for the heads up.

innocentone1 said:
Usually when flashing an Att upgrade via odin 99% of the time a factory reset is required.
Click to expand...
Click to collapse
You sure about that? Last 2 phones I've had were purchased directly from Samsung, but ATT model, and I never received a single OTA update from ATT. So I've resorted to upgrading via Odin. Haven't had to do a factory reset once.

Lavman72 said:
You sure about that? Last 2 phones I've had were purchased directly from Samsung, but ATT model, and I never received a single OTA update from ATT. So I've resorted to upgrading via Odin. Haven't had to do a factory reset once.
Click to expand...
Click to collapse
Hmm. Now I just don't know what to think

waiting for U1 firmware

innocentone1 said:
Usually when flashing an Att upgrade via odin 99% of the time a factory reset is required.
Click to expand...
Click to collapse
You would be wrong. I Odin'd numerous times on the S9+ and twice on the 10+. As long as you use Home CSC, it doesn't wipe. The 10+ says it's wiping but doesn't (or is only wiping cache).
Using an update.zip on the other hand wipes an ATT device.
---------- Post added at 04:46 AM ---------- Previous post was at 04:44 AM ----------
Atomicmuffin said:
Hmm. Now I just don't know what to think
Click to expand...
Click to collapse
As long as you use a HOME CSC, Odin does NOT wipe an ATT device. Only if you use an update.zip

todd3835 said:
You would be wrong. I Odin'd numerous times on the S9+ and twice on the 10+. As long as you use Home CSC, it doesn't wipe. The 10+ says it's wiping but doesn't (or is only wiping cache).
Using an update.zip on the other hand wipes an ATT device.
---------- Post added at 04:46 AM ---------- Previous post was at 04:44 AM ----------
As long as you use a HOME CSC, Odin does NOT wipe an ATT device. Only if you use an update.zip
Click to expand...
Click to collapse
That's what I thought (about HOME_CSC, I mean).
Are you referring to sideloading a FOTA update ZIP via ADB? Maybe i'm missing something, but before I sideload anything I always comb through the updater-script. Old habit from CWM-Zip flashing. Nothing seemed out of the ordinary, nor do I recall seeing the userdata partition even mentioned in it, let alone any kind of factory reset initiation.
I DO recall seeing "Failed to update vendor image." towards the end of the sideload. When checking the last.log, looked pretty messed up. Almost like a kind of corruption of some kind. The log is gone now though, because first thing I did was Wipe Cache when it hung at "Starting Android"

May be too early to know for sure but I think I'm finally getting good reception and the signal strenth is now displaying in settings/connections/mobile networks.
On Verizon with the ASD9 firmware it would display not available now its giving me actually numbers.

Related

[Q] just got a small ota today... what was it?

just got a small ota today... what was it?
Stock note 2, (no longer rooted/aosp'd). It is up to date with 4.4.2. Now... last night I did a full factory reset, but I do those anyway every other month or so, just to keep things tight and fresh.
I can't tell a thing that this ota did.
???
-Peter
pcrussell50 said:
just got a small ota today... what was it?
Stock note 2, (no longer rooted/aosp'd). It is up to date with 4.4.2. Now... last night I did a full factory reset, but I do those anyway every other month or so, just to keep things tight and fresh.
I can't tell a thing that this ota did.
???
-Peter
Click to expand...
Click to collapse
I got it too, though I haven't applied it. I'm rooted and running a custom kernel and Clockworkmod recovery, so I was surprised to see the update come through. Now I guess I'll have to look at that stupid icon until my Nexus 6 arrives, as I don't dare apply it and risk losing root.
DO NOT apply this update until someone who knows what they're doing tells us what it is. It's 93mb, and after I applied it on 4.4.2 rooted, I couldn't get past the Galaxy Note II screen. It would freeze at a black screen after that. I had to apply the 4.4.2 firmware again to get the phone to boot. After it booted and i was completely unrooted, I tried the OTA update again, same result, it wouldn't boot past the Galaxy Note II logo screen, just went black and froze, so again I flashed 4.4.2 and rooted the phone.
Not sure why it wouldn't flash when I was unrooted but maybe it has something to do with KNOX being disabled on my phone from SuperSU.
---------- Post added at 04:23 PM ---------- Previous post was at 04:20 PM ----------
Forgot to say after that I completely disabled the ability for the phone to update. It actually did it without my permission which pissed me off.
Weird. I unrooted back when kitkat came out so I could have working tap and pay for Google wallet. When I applied yesterday's update it worked perfectly. Whatever it is, it's invisible to a stock phone.
Btw, I too am waiting for the the nexus 6 I preordered last night.
-Peter
pcrussell50 said:
Weird. I unrooted back when kitkat came out so I could have working tap and pay for Google wallet. When I applied yesterday's update it worked perfectly. Whatever it is, it's invisible to a stock phone.
Btw, I too am waiting for the the nexus 6 I preordered last night.
-Peter
Click to expand...
Click to collapse
Is there a way to make it stop reminding me about the update?
pcrussell50 said:
Weird. I unrooted back when kitkat came out so I could have working tap and pay for Google wallet. When I applied yesterday's update it worked perfectly. Whatever it is, it's invisible to a stock phone.
Btw, I too am waiting for the the nexus 6 I preordered last night.
-Peter
Click to expand...
Click to collapse
Tap and pay works with root. Weird that an Ota came out for this device now.
Sent from my SM-N910T using XDA Free mobile app
Just got this update as well. I am a unrooted phone(never rooted this phone yet) not sure what the ota did though. maybe security update or something back end with att
Ugh. Tapped too quickly and applied the OTA on my rooted phone. Phone won't get past the boot logo. Shuts off. Dammit!
Any options other than wiping and starting over?
Sorry should have been more clear. Tap and pay does not work with aosp roms, which you need root to flash.
-Peter
ATT Update
Showing this in about now... I317UCUCNJ1
It will un root your note 2
A small update from att suddenly
Hello Devs,
I am a Galaxy Note 2 user (ATT SGH i317) and i have recently rooted my cellphone and i was wondering what i should do to install OTA updates. I got an OTA update and while trying to install it my teamwin recovery boots up when the phone is being restarted. So how do i install the new updates. Please help.
what did you do to return to stock?
GN3 rom
I went to downloadandroidrom.com website to download the stock recovery but they have all stock recovery except ATT. so i am still looking for a website to download stock recovery for att and once you have it flash it using twrp and whie restarting just press volume up + home + power key and when the phone starts release powerkey while still holding the other two keys . this should completely get rid of twrp and install stock. but of you have a link to get the stock recovery for att please do post. i would appretiate it.
blknsmth said:
what did you do to return to stock?
Click to expand...
Click to collapse
This works every time:
http://forum.xda-developers.com/showthread.php?t=2618447
jdnyc said:
This works every time:
http://forum.xda-developers.com/showthread.php?t=2618447
Click to expand...
Click to collapse
well, that worked to get my phone operational again, but when i check for updates, it says my software is up to date.... so now how do i get back to kitkat?
Do not do ota download or you'll be right back where you began
MikeKidder said:
well, that worked to get my phone operational again, but when i check for updates, it says my software is up to date.... so now how do i get back to kitkat?
Click to expand...
Click to collapse
nvm, I reread the instructions and realized that I was warned that this would happen.... after advancing the date 1 day as suggested everything worked flawlessly.
I have posted a fix for those of you who got bricked by this update: see http://forum.xda-developers.com/gala...t2939649/page2. I give detailed instructions on how to fix it.
Please spread the word.
Your link is 404'ing on me....
-Peter
pcrussell50 said:
Your link is 404'ing on me....
-Peter
Click to expand...
Click to collapse
Sorry... let's try again. http://forum.xda-developers.com/gal...days-update-soft-bricked-phone-t2939649/page2

New Update Today 3/11/17

Just got a new update today. Security Update. Build Number MMB29M.N910AUCS2EPK4 Kernel Dated Feb. 17.
tailgunner9 said:
Just got a new update today. Security Update. Build Number MMB29M.N910AUCS2EPK4 Kernel Dated Feb. 17.
Click to expand...
Click to collapse
Thank you for info. Some people are running for week or so.
Clicking from the Edge of Galaxy
Anyone have the ek4 odin yet?
Ever since I got the update, my phone has been periodically rebooting a few times a day. Has anyone else had trouble with it? I tried clearing the cache, but that didn't help.
Mine just updated this morning to : MMB29M.N910AUCS2EQE1
Setec111 said:
Ever since I got the update, my phone has been periodically rebooting a few times a day. Has anyone else had trouble with it? I tried clearing the cache, but that didn't help.
Click to expand...
Click to collapse
I had that issue after Marshmallow. I had to clear my cache *AND* do a factory reset.
I finally determined, after getting a new phone with a factory reset (s7), and I was still having the same problem, that it must have been a bad app that didn't like marshmallow.
Anyway, I removed just about everything and reloaded 1-2 apps every 8 hours until I was happy with everything. I never figured out which app was causing the problem, but it's gone now (on both phones).
piluvr said:
Anyone have the ek4 odin yet?
Click to expand...
Click to collapse
There is EPK5 post it in this forum if you want to.
On Edge of Galaxy
Anyone know what was going on with the rebooting? Mine started doing that and I did multiple factory resets, odined back to a previous version, and nothing worked. I finally ponied up $72 to Samsung to repair the phone. Hopefully getting it back soon... Didn't see anyone else at the time with this specific problem,so I assumed it was hardware.... I'll be mad if I paid $72 for someone's bad app. No way to tell for sure though...

Android OS is sucking up all my mobile data!

Got to work this morning to find out I had no mobile data left (attached image). I thought, how strange, yesterday I'd had about ~1GB usage out of my 4GB available, I of course immediately when and looked to see what had used it all and Android OS was at the top with 2.13GB (WTF?).
This also isn't the first time this has happened, I had the same last month. Can someone please explain what is going on because I know for damn sure I've not used all that, I only browsed a few web pages this morning.
Sent from my Pixel XL using Tapatalk
Stop automatic backup
thenessus said:
Stop automatic backup
Click to expand...
Click to collapse
I want my settings etc backed-up though, is there not a setting to force it to WiFi only?
Sent from my Pixel XL using Tapatalk
pairedprototype said:
I want my settings etc backed-up though, is there not a setting to force it to WiFi only?
Click to expand...
Click to collapse
My bet is your phone is not up to date and you are rooted or modded. It keeps trying to download the update. We have seen this quite a few times even with automatic system updates turned off.
Use Data Saver in settings, works a treat
TonikJDK said:
My bet is your phone is not up to date and you are rooted or modded. It keeps trying to download the update. We have seen this quite a few times even with automatic system updates turned off.
Click to expand...
Click to collapse
I agree, even the item at the top of the list is the same as when my phone does this. I was able to use FlashFire to more easily update using the OTA this month.
Just switch to the unlimited data plan..problem solved
TonikJDK said:
My bet is your phone is not up to date and you are rooted or modded. It keeps trying to download the update. We have seen this quite a few times even with automatic system updates turned off.
Click to expand...
Click to collapse
alluringreality said:
I agree, even the item at the top of the list is the same as when my phone does this. I was able to use FlashFire to more easily update using the OTA this month.
Click to expand...
Click to collapse
You are indeed correct, I am due an update, however, I'm not rooted currently although, my bootloader is unlocked as I've been assisting with getting Magisk working on stock for Pixel devices.
And what kind of idiot developer/team thought downloading OS updates over mobile data without question was okay!? I've now got to go for 2 weeks without, I'm royally p*ssed about it. Guess I'd better flash the new update then while I have a (non-cellular) internet connection.
I remember when Google targeted power users with Nexus devices, I guess this is not entirely true for Pixel devices. Big boys like to do what they want, even if that means staying on a particular version of Android because we might be testing things... I'd rather not have OS updates forced down my throat, it's the same thing that bugs me with Windows 10.
lucky_strike33 said:
Just switch to the unlimited data plan..problem solved
Click to expand...
Click to collapse
If you're willing to pay the extra, sure thing!
You can just install the factory image on your computer and then remove the w in flash all bat file by using a text editor so that way it won't delete everything. You won't need to use any data
lucky_strike33 said:
You can just install the factory image on your computer and then remove the w in flash all bat file by using a text editor so that way it won't delete everything. You won't need to use any data
Click to expand...
Click to collapse
That's what I usually do! Just not had the time to do it recently.
this is caused by update downloading and failing over and over. I went into the dev options and turned off the auto update but it did not work. I had to update the phone manually and now its fine. I think after rooting the phone and going back to stock rom this happens.
IDK man, I was rooted and was pulling like 10gb+. Flashed stock via adb and I think it's still doing it. Project fi.
This is happening to me as well on project fi. A was rooted with beans rom and burning through 7 plus gb a month. Returned to stock completely except bootloader still unlocked. Can't install the new updates and burns through data trying over and over again. I'm not sure how to proceed other then switch to unlimited data plan on T-Mobile.
FrostyOrDie said:
This is happening to me as well on project fi. A was rooted with beans rom and burning through 7 plus gb a month. Returned to stock completely except bootloader still unlocked. Can't install the new updates and burns through data trying over and over again. I'm not sure how to proceed other then switch to unlimited data plan on T-Mobile.
Click to expand...
Click to collapse
When you returned to stock did you get to the latest version?
TonikJDK said:
When you returned to stock did you get to the latest version?
Click to expand...
Click to collapse
No. This all happened since returning to stock. Today I sideloaded the August update with adb and my phone says it's on the current version finally. It seems the support people at project fi are clueless for the most part. You have to do everything yourself but they will at least credit your account for the data used by Android os if you call them and tell them what's up. They want screen shots of the data usage. So save one before you go messing with stuff

Play Store FC trying to buy app

Okay I have two pixels. One with magisk and one running SuperSU with suhide, both pass safety net. Both on Oreo. I'm trying to buy a substratum theme in the Play Store everytime I enter my password to buy it if force closes on either phone. Anyone else have this issue I imagine it still detects the root, but I'm not sure I was hoping somebody new a workaround. Both pixels are on Android o.
Edit. I did try clearing cache and data. I am certified
mac796 said:
Okay I have two pixels. One with magisk and one running SuperSU with suhide, both pass safety net. Both on Oreo. I'm trying to buy a substratum theme in the Play Store everytime I enter my password to buy it if force closes on either phone. Anyone else have this issue I imagine it still detects the root, but I'm not sure I was hoping somebody new a workaround. Both pixels are on Android o.
Edit. I did try clearing cache and data. I am certified
Click to expand...
Click to collapse
I have this same issue. However, I am stock unrooted. Somebody in the Pixel forum was having the same issue. His problem was solved by reflashing the full Oreo image. A factory reset did not fix it. I'm planning to reflash the Oreo image to both partitions tomorrow to see if it fixes the problem.
mlin said:
I have this same issue. However, I am stock unrooted. Somebody in the Pixel forum was having the same issue. His problem was solved by reflashing the full Oreo image. A factory reset did not fix it. I'm planning to reflash the Oreo image to both partitions tomorrow to see if it fixes the problem.
Click to expand...
Click to collapse
It's very strange happens on both my pixels so must be a bug on googles side maybe.
mac796 said:
It's very strange happens on both my pixels so must be a bug on googles side maybe.
Click to expand...
Click to collapse
I have the issue but my wife doesn't. She updated to Oreo via OTA, I updated via manually flashing. I was previously rooted with a custom ROM but had returned to stock Nougat long before updating to Oreo. How did you update?
mlin said:
I have the issue but my wife doesn't. She updated to Oreo via OTA, I updated via manually flashing. I was previously rooted with a custom ROM but had returned to stock Nougat long before updating to Oreo. How did you update?
Click to expand...
Click to collapse
I flashed the factory image with fastboot. I'm on September that's a good idea maybe I'll Flash August and take the OTA see how that goes.
mac796 said:
I flashed the factory image with fastboot. I'm on September that's a good idea maybe I'll Flash August and take the OTA see how that goes.
Click to expand...
Click to collapse
I flashed the factory image on release day and OTA'd to September security patch. No dice.
mlin said:
I flashed the factory image on release day and OTA'd to September security patch. No dice.
Click to expand...
Click to collapse
So it's still not working for you? Maybe I'll just wait till next update then.
mac796 said:
So it's still not working for you? Maybe I'll just wait till next update then.
Click to expand...
Click to collapse
Nope, still not working. I'll let you know if my efforts tomorrow are successful.
mlin said:
I flashed the factory image on release day and OTA'd to September security patch. No dice.
Click to expand...
Click to collapse
So I flashed back to August and it let me put in my password and buy an app and then if FC right after that. But it did go through lol
mac796 said:
So I flashed back to August and it let me put in my password and buy an app and then if FC right after that. But it did go through lol
Click to expand...
Click to collapse
Lol, weird. So just reflash before each app purchase and you should be good!
mlin said:
Lol, weird. So just reflash before each app purchase and you should be good!
Click to expand...
Click to collapse
Geez I hope not. Google sure making things alot harder all around
Edit: ok it took the OTA to September and same thing. No go. I have Verizon, wonder if that has anything to do with it
mac796 said:
Geez I hope not. Google sure making things alot harder all around
Edit: ok it took the OTA to September and same thing. No go. I have Verizon, wonder if that has anything to do with it
Click to expand...
Click to collapse
I have Verizon as well. I used fastboot to flash the factory image to both slots and now everything works. Not sure if there was an easier way to get it working but at least it works now. Took the OTA to September and everything is still working.
mlin said:
I have Verizon as well. I used fastboot to flash the factory image to both slots and now everything works. Not sure if there was an easier way to get it working but at least it works now. Took the OTA to September and everything is still working.
Click to expand...
Click to collapse
Yes I did that to. I'm still having the problem kind of glad it didn't work, didn't really want to buy anything lol. I'm not sure what the deal is
mac796 said:
Yes I did that to. I'm still having the problem kind of glad it didn't work, didn't really want to buy anything lol. I'm not sure what the deal is
Click to expand...
Click to collapse
Did you wipe data as well?
mlin said:
Did you wipe data as well?
Click to expand...
Click to collapse
Yes I wiped everything except internal storage
mac796 said:
Yes I wiped everything except internal storage
Click to expand...
Click to collapse
I did wipe internal storage, though hard to say if that difference made it work. I'd be curious to hear if you do get it working eventually or if you find a different solution. Best of luck, hope you get it resolved eventually though I get the appeal of being unable to buy apps lol.

Play Store Issues on Pixel 3 XL

So I've never had any issues with the Play Store before. Just a few days ago it was working fine. Now, I get the attached screen when I try to look for updates. I've cleared cache and data for the store, play services, etc. I've removed and re-added my Google account. Rebooted the device. I've tried everything I can think of. Has anyone ever encountered this?
TheIgster said:
So I've never had any issues with the Play Store before. Just a few days ago it was working fine. Now, I get the attached screen when I try to look for updates. I've cleared cache and data for the store, play services, etc. I've removed and re-added my Google account. Rebooted the device. I've tried everything I can think of. Has anyone ever encountered this?
Click to expand...
Click to collapse
+1 Can confirm that I have the same issue as well.
I haven't contacted Google yet because ultimately their advice is to format the device and that's a silly way to fix issues and takes so much time.
After a certain amount of time the updates listed under the Updates section will go away. My last one went away yesterday afternoon (Snapchat). If you don't have any updates to apps then you won't see anything there. There's nothing wrong with that. It's funny that you post about it because I just happen to take a screenshot of mine last night. It was empty like yours, but today I got one update, and now that one app shows.
bobbyphoenix said:
After a certain amount of time the updates listed under the Updates section will go away. My last one went away yesterday afternoon (Snapchat). If you don't have any updates to apps then you won't see anything there. There's nothing wrong with that. It's funny that you post about it because I just happen to take a screenshot of mine last night. It was empty like yours, but today I got one update, and now that one app shows.
Click to expand...
Click to collapse
Sorry, that's not the issue. Look at your screen shot and look at mine. See all the white space where apps are supposed to be on mine and see how there is no white space on yours? I have had it like your screen as well. But not with all the white space. There is truly an issue here.
TheIgster said:
Sorry, that's not the issue. Look at your screen shot and look at mine. See all the white space where apps are supposed to be on mine and see how there is no white space on yours? I have had it like your screen as well. But not with all the white space. There is truly an issue here.
Click to expand...
Click to collapse
Gotcha. I read what you tried also, and you don't mention if you tried uninstalling updates for the Play Store. Did you try that?
bobbyphoenix said:
Gotcha. I read what you tried also, and you don't mention if you tried uninstalling updates for the Play Store. Did you try that?
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Yup.
I spent over an hour on chat with Google yesterday and we tried pretty much everything. They admit it is a bug. They want me to format the device. They are working on a fix currently and I am working with other "specialists" there before factory resetting my device. Good times.
TheIgster said:
Yup.
I spent over an hour on chat with Google yesterday and we tried pretty much everything. They admit it is a bug. They want me to format the device. They are working on a fix currently and I am working with other "specialists" there before factory resetting my device. Good times.
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How long do you think it would take to do a factory reset as suggested vs all the time you have spent with support? I assume you are bl locked and unrooted so you can't flash a factory image.
TheIgster said:
Yup.
I spent over an hour on chat with Google yesterday and we tried pretty much everything. They admit it is a bug. They want me to format the device. They are working on a fix currently and I am working with other "specialists" there before factory resetting my device. Good times.
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Click to collapse
bobby janow said:
How long do you think it would take to do a factory reset as suggested vs all the time you have spent with support? I assume you are bl locked and unrooted so you can't flash a factory image.
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They will likely keep replying to you (from different "specialists") asking you to do a ton of extra work that has no more reliability than the methods you could think of. Like bobby mentioned, flashing the factory image would be the best 1st step, but if not possible have you tried side loading the OTA through stock recovery?
sliding_billy said:
They will likely keep replying to you (from different "specialists") asking you to do a ton of extra work that has no more reliability than the methods you could think of. Like bobby mentioned, flashing the factory image would be the best 1st step, but if not possible have you tried side loading the OTA through stock recovery?
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I haven't unlocked the bl in years so correct me if I'm wrong. You can't do anything other than sideload an OTA if it's locked? So the options, if that is correct, are what you said, OTA sideload or if it's not a VZW model (and the sideload didn't work) unlock the bl, that'll cause a reset, flash the full Dec factory image, then bl lock again. (another factory reset). Bet that'll fix the problem. And the whole shebang will take under an hour.
bobby janow said:
I haven't unlocked the bl in years so correct me if I'm wrong. You can't do anything other than sideload an OTA if it's locked? So the options, if that is correct, are what you said, OTA sideload or if it's not a VZW model (and the sideload didn't work) unlock the bl, that'll cause a reset, flash the full Dec factory image, then bl lock again. (another factory reset). Bet that'll fix the problem. And the whole shebang will take under an hour.
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Pretty much, Bobby. If Verizon/locked BL, sideload current OTA (no downgrade possible). If you have a Google variant, you can still sideload OTA or unlock the BL (causing a reset) and then flash the factory image. If you go that route, I probably wouldn't re-lock the BL since stuff like this is as much a reason to keep the BL unlocked as rooting and other tinkering.
sliding_billy said:
Pretty much, Bobby. If Verizon/locked BL, sideload current OTA (no downgrade possible). If you have a Google variant, you can still sideload OTA or unlock the BL (causing a reset) and then flash the factory image. If you go that route, I probably wouldn't re-lock the BL since stuff like this is as much a reason to keep the BL unlocked as rooting and other tinkering.
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Great, thanks. Only thing is if the OP is as security conscience as I am then relock. If not leave it as is. Being able to recover with a factory image is the only thing I miss. It's a big one too but I'm on VZW so I have no option. He could always leave the OEM switch enabled if ever it was needed again I guess.
I'm curious how this gets resolved as he's not the only one with this issue.
bobby janow said:
How long do you think it would take to do a factory reset as suggested vs all the time you have spent with support? I assume you are bl locked and unrooted so you can't flash a factory image.
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Oh this will definitely take longer than factory resetting the device, but as an ex software developer, I have to see this through and make Google work. If they find and solve the issue, this will help others who have the issue or stop them from having the problem in the first place. It's a bug that needs to be fixed IMO and being on them about this is the way to go. Sure I could just go away and factory reset, but this way, they have to deal with it.
See the attached pic I took today. After installing an app, this appeared on the updates page. The white space is clearly a bug and it needs to be addressed. If they don't solve this by the new year and I can't get updates for apps I use a lot, then fine, I'll factory reset, but I think they should be aware of this issue and they should have to fix it.
bobby janow said:
I haven't unlocked the bl in years so correct me if I'm wrong. You can't do anything other than sideload an OTA if it's locked? So the options, if that is correct, are what you said, OTA sideload or if it's not a VZW model (and the sideload didn't work) unlock the bl, that'll cause a reset, flash the full Dec factory image, then bl lock again. (another factory reset). Bet that'll fix the problem. And the whole shebang will take under an hour.
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Click to collapse
It's not the factory reset, it's remembering all the passwords for the various apps I have, settings, placement of icons, widgets, etc. It is a pain in the a** to reset a device. Besides, I just got this thing set the way I wanted it setup in the last couple of weeks. I haven't even had it for a month.
TheIgster said:
It's not the factory reset, it's remembering all the passwords for the various apps I have, settings, placement of icons, widgets, etc. It is a pain in the a** to reset a device. Besides, I just got this thing set the way I wanted it setup in the last couple of weeks. I haven't even had it for a month.
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I can certainly appreciate making Google fix this as well as your setup you currently have. However, I seem to recall that when I did a factory reset all the apps and wallpaper and location of icons were imported from I guess Google cloud? Passwords were not though. Time to pull out that yellow notepad and go over those. lol BTW, are you bl unlocked and have you rooted or modified the system in any way? That was not clear from you OP.
bobby janow said:
lol BTW, are you bl unlocked and have you rooted or modified the system in any way? That was not clear from you OP.
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My bootloader is locked and I've never rooted my pixel 3 XL, yet I'm experiencing the same issue that the op is facing.
MadCow809 said:
My bootloader is locked and I've never rooted my pixel 3 XL, yet I'm experiencing the same issue that the op is facing.
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And this happened just all of a sudden? You have any thoughts on why or if perhaps an app screwed things up? Stock launcher? Some setting perhaps? Very curious isn't it? And since it's not very widespread it would be nice to know in order to avoid it.
TheIgster said:
So I've never had any issues with the Play Store before. Just a few days ago it was working fine. Now, I get the attached screen when I try to look for updates. I've cleared cache and data for the store, play services, etc. I've removed and re-added my Google account. Rebooted the device. I've tried everything I can think of. Has anyone ever encountered this?
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Just to clarify, is it just a cosmetic issue with displaying extra white space on that screen, or is there some other functional problem?
samnada said:
Just to clarify, is it just a cosmetic issue with displaying extra white space on that screen, or is there some other functional problem?
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The white space was never there before and is not there on other devices that I have encountered. Do you have the white space on your device? Also, updates are not appearing to happen properly either. The only reason I saw that one update is because I just installed another app and it updated one app right after that. I normally have numerous updates, daily.
Google has already admitted to and are working on this as a bug.
TheIgster said:
The white space was never there before and is not there on other devices that I have encountered. Do you have the white space on your device? Also, updates are not appearing to happen properly either. The only reason I saw that one update is because I just installed another app and it updated one app right after that. I normally have numerous updates, daily.
Google has already admitted to and are working on this as a bug.
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But.. But. 3 people with this issue and they are calling it a bug? Are they blowing some smoke your way? Is there a tracker for this? CSR are notorious for playing the game until you give up. Be wary. I say factory reset and fix it yourself. You have spent way too much time on this I fear. But it's your call at this point. Keep us posted.

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