google pixel usb-c earbuds - Google Pixel 3 XL Accessories

Headphones do not work properly, they play only if you hold down the assistant's call button, the settings do not define what to do ???

PIRATKGB said:
Headphones do not work properly, they play only if you hold down the assistant's call button, the settings do not define what to do ???
Click to expand...
Click to collapse
A most peculiar issue.
I am not aware of any settings to address what you are experiencing.
My gut is telling me the technology has failed or is defective.
I learned early on with the Pixel 2XL that not all headphones are made equally.
USB-C alone does not ensure that they will function properly.
There had to be the right DAC technology in the headphone.
This is what caused me a headache.
It is also the reason I abandoned wired and bought multiple BT buds.

If you're still having this issue, try updating the firmware on the earbuds.
If that doesn't fix it, it's likely a hardware defect, and Google support is your best option

Related

Weird problem, help!

Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Bump. Please help guys, I don't know if I should return the phone or not
Blaster17363 said:
Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Click to expand...
Click to collapse
Is it for all headphones/audiocables? Look inside the jack and see if you have the two little metal pieces that push in. Those are what tells the phone is plugged in.
Sounds like you might have stuck a cable in at an angle by accident and bent one of them or thrown off the sensors
They're fine, and even if that was the case I would expect it to not recognize headphones, but the problems I am having make no sense
Have you tried different head phones?
bring the phone back.
Blaster17363 said:
Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Click to expand...
Click to collapse
My only thought is are you using headphones with a Mic and an "action" button. If you have press the button it will play or pause the music. If you hold it down it will open the Voice dialer app. If it has the mic and button maybe there is a fault with it, hence the randomness. If you are just using headphones check the headphone icon, if its recognizing it right should just show headphones and not a headphones with a boom mic on the status bar. Either try dif mic headphones or take it back to the store
Me too
hey I am having the same problem, I use doggcatcher as my podcast player and when I have my headphones (no mic) plugged in, randomly my phone starts playing other previously downloaded podcasts over the one Im listening to in the phones stock music player, then it skips forward, backwards, then the voice dialer comes on and this is all while my phone is locked and the screen wake / power button has not been touched!
Whats going on????
having a similar problem as well and have seen it mentioned on other forums. so far no definitive fix. i'm pissed. if this turns out to be a faulty hardware issue or somethign that isn't easily solved, it's a dealbreaker. I'll take the phone back and sprint will lose a customer.
hopefully it won't come to that.
Possible related issues
Here's a non-comprehensive list of other threads I've seen mentioning this issue or similar ones. Hopefully something will turn up.
http://androidforums.com/support-tr...93628-htc-evo-headphone-jack-3-5mm-loose.html
http://www.evo4gforum.net/troublesh...es-jack-thinks-external-speakers-are-headset/
http://forum.xda-developers.com/showthread.php?t=664024&page=11
http://forum.androidcentral.com/htc-evo-4g/14006-strange-issue-when-connecting-evo-car-stereo-2.html
http://forum.androidcentral.com/htc-evo-4g/17139-music-player-automatically-starts-headphones.html
http://forums.doubletwist.com/default.aspx?g=posts&m=9916
http://androidforums.com/htc-evo-4g...lems-music-app-while-connected-aux-input.html
http://androidforums.com/tips-trick...andom-song-skipping-using-headphone-jack.html
Bump..anything? If we have to take our phones back, will they replace it on the spot? Do I need to go back to radio shack or can I just take it to a Sprint store?
Blaster ( and anyone else having this problem) have you tried installing & running a widget from the market called headset blocker? If not, give it a try and report back your results, if you don't mind
Someone says it's a faulty jack
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Had same issues with a portable stereo... exact same symptoms... found if I locked the device by pressing power button... it didn't do it at all.
Also - using an FM transmitter to car's stereo - no problems...
There is an option in the System Settings area to choose to 'pause music when headset is unplugged'... disabling that might be an optional workaround.
I was having this problem using a double male cable to plug into my aux input in my car. I was able to make it bring up voice dialer consistently by bending the end of the cable. I bought a new cable and the problem is gone now.. even when bending and twisting the new cable. My new cable has gold plated ends and the old one did not.. not sure if that matters, and I don't care as long as it keeps working.
drbadass said:
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Click to expand...
Click to collapse
I also took the tape off and checked the connection point and best I can tell it looks like it is hitting just right so no adjustments there.
xviiivx said:
I was having this problem using a double male cable to plug into my aux input in my car. I was able to make it bring up voice dialer consistently by bending the end of the cable. I bought a new cable and the problem is gone now.. even when bending and twisting the new cable. My new cable has gold plated ends and the old one did not.. not sure if that matters, and I don't care as long as it keeps working.
Click to expand...
Click to collapse
I have the same issue using a double male cable for my car aux. I also noticed it once with one pair of headphones.
I just experimented a little with a cheap pair of computer speakers. I found that jiggling the connection seems to cause the icon to change from headphones to headset and that is when voice dialing pops up. I tried the same thing with my moderately priced earbuds with gold plated plug and could not cause the same issues with those. The jacks appear to be exactly the same physical size.
I plan to try a different cable in the car when I can.
scaots said:
I also took the tape off and checked the connection point and best I can tell it looks like it is hitting just right so no adjustments there.
I have the same issue using a double male cable for my car aux. I also noticed it once with one pair of headphones.
I just experimented a little with a cheap pair of computer speakers. I found that jiggling the connection seems to cause the icon to change from headphones to headset and that is when voice dialing pops up. I tried the same thing with my moderately priced earbuds with gold plated plug and could not cause the same issues with those. The jacks appear to be exactly the same physical size.
I plan to try a different cable in the car when I can.
Click to expand...
Click to collapse
BTW - I also have near zero FM reception. I was only able to get one pair of headphones to weakly tune a few stations. Any other cheap turner works great in same location.
And yes it is definitely plugged in all the way.
drbadass said:
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Click to expand...
Click to collapse
I tried this method and it may have worked. I'll post my results after I try it in my car today (where I have the most issues with this).
coolguy949 said:
I tried this method and it may have worked. I'll post my results after I try it in my car today (where I have the most issues with this).
Click to expand...
Click to collapse
They worked perfectly with my computer speakers. But they definitely went crazy in my car. I think the plug is slightly different. It must have pushed it back in to its old position because my computer speakers started acting crazy when I plugged them in again.

AKG Q460 + android

Hi, anyone know if in the headphones AKG Q460 the play/pause and next/previous track buttons work in android (SGS2)?
+1
same question
If you download an app like 'Headset Controller App' you can use any 3 button remote and mic on Android. The app recognises and configures any buttons to whatever functions you want, real handy, use it all the time on my HTC desire S with 'Made for iPhone' earphones, no problems
one more question.
I've some problem with mobile-headphones. The standart headphone they without mic and has just 2 lines on TRS 3.5 but mobile headphone has 3 lines on TRS 3.5.
The problem is when I connect my samsung\black-berry headphones to my MP3 Iaudio I7 so I hear very very weak until I click some buttom on the cable of headphone.
will I get same problem with this headphone on my I7 or PC?
ty!
up
padderpo said:
If you download an app like 'Headset Controller App' you can use any 3 button remote and mic on Android. The app recognises and configures any buttons to whatever functions you want, real handy, use it all the time on my HTC desire S with 'Made for iPhone' earphones, no problems
Click to expand...
Click to collapse
Are you really sure about this ? I have read mixed reports on Headset Controller Button. Sometimes it works, and sometimes it doesn't. Seems to depend on the headsets, and also on the android smartphone.
I'm desperately trying to find if a AKG headset (Q460 or K451) can be made to work (all 3 buttons) with my Xperia Arc S. This info seems just IMPOSSIBLE to find right now !!!
Sorry for the late answer, But I am registered since only a few minutes.
Try it with the included Nokia-Adapter. This works fine on my xperia x10 mini.
If you upgrade your phone to the newest version of android, they will definitely work. Tried it already
Sent from my YP-G70 using xda premium
Hi
I have an Xperia SL and this is not working...
I can stop/play the music, but cannot receive calls and no one hears me when I speak to the phone's mic.
is there a way to solve it?
I'm using AKG Q460
thanks
I have the Q460 and Galaxy S3.
The Play/Pause/Next Track function works. The Mic and Vol control does not.
The Q460 was made for the Iphone/Ipod with a 4 pole jack.
The limitation is a physical (wired) connection that is not present on the Android phones.
Bear in mind the headset was also tuned for the Iphone4/5 - sound will be weaker and distorted on my Galaxy-for example - but sounds OK with PC/Kindle Fire output.
I ordered a headphone amp for my S3 to fix that problem.
If you want phone functions on android get an AKG model that supports the android phones of which there are several.
CITATIONX said:
I have the Q460 and Galaxy S3.
The Play/Pause/Next Track function works. The Mic and Vol control does not.
The Q460 was made for the Iphone/Ipod with a 4 pole jack.
The limitation is a physical (wired) connection that is not present on the Android phones.
Bear in mind the headset was also tuned for the Iphone4/5 - sound will be weaker and distorted on my Galaxy-for example - but sounds OK with PC/Kindle Fire output.
I ordered a headphone amp for my S3 to fix that problem.
If you want phone functions on android get an AKG model that supports the android phones of which there are several.
Click to expand...
Click to collapse
In the last 6-7 months I reviewed a few dozen of headphones with fixed or removable iDevice cables and EVERY single one worked on my Note 2 w/android 4.1.2. I mean, volume up/down will not work because iDevices use different resistor values in the remote, but multifunction button worked perfectly for play/pause/call, double click to skip, and long press for Google Now. I was under impression Galaxy S3 was supporting 4pole jack as well with extra control signal. So Vol not working is expected, but I wonder if something is wrong with your mic?
Btw, how do you like Q460? I just did search, seems to be bass oriented, not much of mids/treble details (I only trust Tyll's reviews: http://www.innerfidelity.com/content/akg-quincy-jones-k460)
vectron said:
In the last 6-7 months I reviewed a few dozen of headphones with fixed or removable iDevice cables and EVERY single one worked on my Note 2 w/android 4.1.2. I mean, volume up/down will not work because iDevices use different resistor values in the remote, but multifunction button worked perfectly for play/pause/call, double click to skip, and long press for Google Now. I was under impression Galaxy S3 was supporting 4pole jack as well with extra control signal. So Vol not working is expected, but I wonder if something is wrong with your mic?
Btw, how do you like Q460? I just did search, seems to be bass oriented, not much of mids/treble details (I only trust Tyll's reviews:
Click to expand...
Click to collapse
I just took a second look at my s3 factory earbuds, thanks to you, and they sure do have 4 poles. Two of the four are supposedly reversed on iPhone, as has been stated elsewhere. So the issue is still wiring in my opinion, Different resistor values- not sure but sounds like it would be an issue, no pun intended. I did not test my mic so I cannot say that it does not work, so I stand corrected. Which leaves me with the same observations that you had with the i devices cords. I stay with my original contention- that no "App " will fix this.
As far as reviews I listened carefully to two tracks looking for bias/distortion : " Animus Vox" by the Glitch Mob which carries the full spectrum and "Them Shoes" studio version, by Patrick Sweany, which focuses on voice, mid, and highs. I detected no bias toward lows, and the mids, highs were crisp. These phones, remember, were marketed for accuracy, not as "beats killers", and I am not disappointed.
There are a number of heavy hitter reviewers that agree with me so I would have to say they are real scientists
I ordered an aftermarket cable to replace the short cable that comes with the phones, the one without the Vol control.
And my headphone amp will be here tomorrow night (FiiO E12 Mont Blanc Portable Headphone Amplifier ).
One caveat : I expect these phones to sound even better with a CD since the lousy compression of Pandora or Amazon MP3's should not be used to review headphones.
Then, there gotta be a difference between S3 and N2/N3/S4. I would not be surprised that starting with N2 Samsung "aligned" poles to work with apple in-line remote. I can tell you with 100% certainty that every single headphone I tested (check out my signature link to all my reviews on XDA, also a sticky in this accessories forum section) with iDevice in-line remote worked perfectly with my Note 2 and also with S4 when I had that one for review from Verizon. Volume didn't work, but multi-function play/pause/call button did.
Regarding resistor values, take a look at this link. They go over in high details about it: http://www.instructables.com/id/Galaxy-Nexus-and-others-headset-remote-with-medi/
no android phone does the volume up and down function you have to download the app
kismetmookz said:
no android phone does the volume up and down function you have to download the app
Click to expand...
Click to collapse
No app will allow iDevice up/down volume control to work on android, at least none I'm aware off. Do you mind posting a link to app you have in mind?
vectron said:
No app will allow iDevice up/down volume control to work on android, at least none I'm aware off. Do you mind posting a link to app you have in mind?
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.kober.headsetbutton&hl=en
kismetmookz said:
https://play.google.com/store/apps/details?id=com.kober.headsetbutton&hl=en
Click to expand...
Click to collapse
You can get the same app with better controls for free, JAYS: https://play.google.com/store/apps/details?id=se.jays.headsetcontrol
And, NONE of these apps, neither yours nor mine will allow iDevice volume control on in-line remote with Android phone > 4.x. There is a workaround from the app to get volume control working on Android 2.x devices, but it doesn't work on 4.x.

Get volume control working?

Hey guys,
Bought some nice headphones with the 3 button control on it. The center button works for pausing/playing and skipping to the next track, but the volume controls don't work for some reason... Can I do something to get them working? Maybe download something? Change some settings?
Thank you!
I don't think the phone supports that, did you try the mic? In some of the three buttons headsets the mic does not work.
Mic does not work either, is there a way to make the headset supported?
Have you tried Tasker?
Not very familiar with the program? Could you recommend what to do?
Jeanxito said:
Have you tried Tasker?
Click to expand...
Click to collapse
Any suggestions?
Thank you!
From my point of view, you can always try to create a profile for your headphones, that can control the way you want, signing buttons to work like you want. You can always use other automate programs but, tasker is the most complete and powerful IMO.
If you can not use it, our can't find the your way to work with it there's always a wiki for it (just search for it) our try to use others like "Smartkey" or "RemoteControl for Earphones" (search playstore).
I tried an app called headset button controller and it recognized the center button clicks but did not recognize the volume button clicks. Can I somehow in tasked or another program get the volume buttons to recognize?
It sounds like you've got a iPhone compatible headset rather than an android one. I've only just started looking into this myself (as I'm in the market for a new headset) but as I understand it Apple have swapped the pin out on the TRRS connector. I think there might be adapters available if you're married to you're current headset but I haven't really investigated that as I haven't bought anything yet and I think an adapter would end up being clumsy.
On mobile so don't have my links in front of me but hopefully that's enough to give you an appropriate Google query.
obzbdc said:
It sounds like you've got a iPhone compatible headset rather than an android one. I've only just started looking into this myself (as I'm in the market for a new headset) but as I understand it Apple have swapped the pin out on the TRRS connector. I think there might be adapters available if you're married to you're current headset but I haven't really investigated that as I haven't bought anything yet and I think an adapter would end up being clumsy.
On mobile so don't have my links in front of me but hopefully that's enough to give you an appropriate Google query.
Click to expand...
Click to collapse
The headset I have has an extension that I put on to make the cord longer, I wouldn't mind buying the trrs adapter and using this new cable/adapter instead of my current one.... Would this fix my problem of the buttons not working?
Nope, sorry!
arty93 said:
The headset I have has an extension that I put on to make the cord longer, I wouldn't mind buying the trrs adapter and using this new cable/adapter instead of my current one.... Would this fix my problem of the buttons not working?
Click to expand...
Click to collapse
Hiya,
I finally got around to doing some more research into this, apparantly there are two different issues with using Apple headsets with Android devices.
1 - Wiring change on 3.5mm TRRS connector. - This is why the microphone doesn't work for calls, Apple changed the pin out on the headphone jack to the reverse of most other manufacturers. This is the problem that can be solved by the adapter I was talking about originally.
2 - Different resistance on the button commands. - In addition to the wiring changes Apple also use a different electrical resistance on the buttons (and have patented their specific level). The adapter doesn't fix this unfortunately so even with it the buttons still won't work.
Looks like there isn't a solution to #2 unfortunately so it might be time to start looking at a different headset entirely.
Sorry for getting your hopes up with my original post.
BDC

Headphone Jack Inconsistent

I got a brand new pair of earbuds (Brainwavz Delta something) and plugged them into my HTC 10.. they work fine for a bit then if I move the phone just right (or sometimes do nothing) the music stops, there's no longer a headphone icon in the status bar, and I have to unplug and plug them back in.. any idea what this may be caused by?
My Xiaomi Piston 3s worked fine with it, they just died in one ear :/
Edit** the headphones work fine with my Nexus 7, so it's not an issue of compatibility... unless the fact that it's a 3-ring plug (which should be fine, so were the pistons)
Same issue with headphone jack
I was using a pair of Fischer Audio Consonance Pro IEM's on my M8 and now 10 and experiencing the same issues. Songs skipping all over the place, starting, pausing, the OK Google app starting up and saying it couldn't hear what I said, or picking up something from what I am listening to. It is maddening. I love this phone so far, but this issue will drive me crazy if I can't be easily fixed.
It's as if the jack/plug is coming loose, since it fails to recognize the headphones until I unplug it and replug. It's very annoying, and seems to happen only if I tip the phone just the right way :/ hope it's not a hardware defect...
I have a feeling this is because of the edges, if you look at the headphones Jack it isn't flush the edge goes in a little thus you don't get 100% covered 3.5m lead.
Does seem worse in some headphones though
Phil750123 said:
I have a feeling this is because of the edges, if you look at the headphones Jack it isn't flush the edge goes in a little thus you don't get 100% covered 3.5m lead.
Does seem worse in some headphones though
Click to expand...
Click to collapse
Any way to fix it? I love the quality, when it works...
lancespahr said:
Any way to fix it? I love the quality, when it works...
Click to expand...
Click to collapse
Not really, the best way would be to get a very small 3.5m extension cable, one that isn't so sensitive,but you would only find out through trial and error. Or buy another set of headphones. For example my bose qc25 aren't to bad but a cheap sony set I have if I move abit they crackle.
Is the one bit of design htc messed up. If they would of moved it a few mm to the front and problem solved.
Surprised more people aren't moaning about it as one big points is the 24 bit audio.
Can we confirm that this is an issue across all HTC 10's and not just an unlucky few? I thought my phone might've been defected. 2 Beats headphones I have (got both as gifts) do not seem to work properly. But if I use other a plantronics headset I have, works just dandy. I'm afraid to buy any headphones not knowing which would or wouldn't work. This is not a good thing at all.
I have a Sol republic headphone with mic integrated and doesn't work properly on mine either. However, a friend of mine has a sol republic headphone too, and it works. I bought a panasonic tcm 125 and it works really well.. so IDK, I'm going to change the cable on my sol rep to see if that fix the problem.
Might be headphones with integrated control/mic which has the extra ring :/
Question: when does the issue happen for everyone else? Mine almost always acts up when I turn the screen off, maybe that has something to do with it
I can confirm this is NOT a wide spread issue, I even dropped my phone, not low enough to hang on the cord but enough movement to yank on it, I have messed with it, played around to see if I can make it have an issue, but no issue exists, its either an unlucky few or your headphones.
The only issue I have not related to this is my headphones I tested, the "Audio Technica ATH-M50" jack is too big to fit in the headphone jack while my phone has its case on (Spigen Neo Hybrid Crystal), taking the case off solves it, just barely not big enough cut out on the case for that model of headphones, regardless they don't sound as good as my IEM's so F em! lol
Have you guys tried other headphones or AUX cords? I don't have this issue anywhere, not via Headphones, not at my work on are speaker system, and not in my car via AUX.
So the actual shape or design of the headphone jack it self is NOT flawed like I noticed some have speculated.
I've been using my m50x or bose qc20's. Both work fine with no issues.
Pretty sure it's headphones with integrated controls for Apple devices that don't work. My jbl reflects which I use for running (3 rings) don't work if pushed all the way in. But my bose sound true work just fine. And the bose just so happen to be made for samsung and android devices. If I had some apple earpods around I'd test it but I'm thinking it's just headphones with integrated controls exclusively for Apple that might have issues.
jgeorge15 said:
Pretty sure it's headphones with integrated controls for Apple devices that don't work. My jbl reflects which I use for running (3 rings) don't work if pushed all the way in. But my bose sound true work just fine. And the bose just so happen to be made for samsung and android devices. If I had some apple earpods around I'd test it but I'm thinking it's just headphones with integrated controls exclusively for Apple that might have issues.
Click to expand...
Click to collapse
Wish that were the case.. mine are specifically Android remote headphones :/
Experiencing similar issues with my Sennheiser Urbanite XL headphones. Seemingly random moments where the headphones seem to just disconnect with the slightest movement (or non-movement).
lancespahr said:
Wish that were the case.. mine are specifically Android remote headphones :/
Click to expand...
Click to collapse
Hmmm you're right. My sisters htc 10 seemingly all headphones just do not to work. Might be a small batch issue. I'm thinking about exchanging out for another one because I have the yellow band issue on the bottom of the screen anyways. Really don't want to play the exchange game like I did with the nexus 6p especially since HTC doesn't have the same support Google does. Gonna exchange if I get a bad one twice I'm just returning this phone all together. Hate to see it go because this phone is gorgeous.
jgeorge15 said:
Hmmm you're right. My sisters htc 10 seemingly all headphones just do not to work. Might be a small batch issue. I'm thinking about exchanging out for another one because I have the yellow band issue on the bottom of the screen anyways. Really don't want to play the exchange game like I did with the nexus 6p especially since HTC doesn't have the same support Google does. Gonna exchange if I get a bad one twice I'm just returning this phone all together. Hate to see it go because this phone is gorgeous.
Click to expand...
Click to collapse
Man I'm past my return date... and I'm not ponying up $100+ for a replacement through Verizon insurance
lancespahr said:
Man I'm past my return date... and I'm not ponying up $100+ for a replacement through Verizon insurance
Click to expand...
Click to collapse
Ah I have the unlocked model and I modded it to use on Verizon. I had no problem replacing phones through verizon though. Switched out my s6 edge 4 times for free due to display and speaker issues. Of course you end up getting their certified like new device which may or may not bother you. But if it doesn't you can just go to a corporate store and show them some headphones won't work. Most likely they'll ship you one free of charge.
jgeorge15 said:
Ah I have the unlocked model and I modded it to use on Verizon. I had no problem replacing phones through verizon though. Switched out my s6 edge 4 times for free due to display and speaker issues. Of course you end up getting their certified like new device which may or may not bother you. But if it doesn't you can just go to a corporate store and show them some headphones won't work. Most likely they'll ship you one free of charge.
Click to expand...
Click to collapse
I'm not a huge fan of Verizon anyway.. parents are just too afraid to lose the coverage (T-Mobile is top of my list but they're not so convinced)
I accidentally whacked my headphone jack very lightly with the tip of my finger and now my headphones seem to randomly disconnect. It works fine with my aux cable, but with my headphones with a mic it seems this happens.

External HiFi USB-C DAC not working properly

Hi!
Last week I received the Pixel 2 XL, which seems to me a nearly perfect phone.
The only problem to me is the lack of 3,5mm jack output. Given the poor sound quality of Google's dongle, I decided to buy a HiFi solution, recommended by most audiophile people I know, the Sabre 9018 USB-C DAC by Hifimedy.
And now, there comes the issue. When I plug the USB DAC to the phone, it works flawlessly... for a few seconds. In fact, the sound is quite great for the price. But, after a few seconds or when the song changes, the sound stops. The song keeps playing in the phone, but there is no sound in the headphones, although the red light in the DAC suggests it is still receiving energy from the phone. I've used many apps, like Tidal, Play Music, Poweramp, Spotify, VLC... and it's the same with all of them.
I don't know if there is a way to force sound to keep flowing through the USB port, or if it's an issue caused by oreo's energy management, but neither the DAC's manufacturer nor the Google support know why it happens.
You guys are my last resort. If nobody here can hint a solution to the problem, I will have to battle with the DAC manufacturer to get a refund.
Thanks very much in advance for any help that may come!
Jesugandalf said:
Hi!
Last week I received the Pixel 2 XL, which seems to me a nearly perfect phone.
The only problem to me is the lack of 3,5mm jack output. Given the poor sound quality of Google's dongle, I decided to buy a HiFi solution, recommended by most audiophile people I know, the Sabre 9018 USB-C DAC by Hifimedy.
And now, there comes the issue. When I plug the USB DAC to the phone, it works flawlessly... for a few seconds. In fact, the sound is quite great for the price. But, after a few seconds or when the song changes, the sound stops. The song keeps playing in the phone, but there is no sound in the headphones, although the red light in the DAC suggests it is still receiving energy from the phone. I've used many apps, like Tidal, Play Music, Poweramp, Spotify, VLC... and it's the same with all of them.
I don't know if there is a way to force sound to keep flowing through the USB port, or if it's an issue caused by oreo's energy management, but neither the DAC's manufacturer nor the Google support know why it happens.
You guys are my last resort. If nobody here can hint a solution to the problem, I will have to battle with the DAC manufacturer to get a refund.
Thanks very much in advance for any help that may come!
Click to expand...
Click to collapse
Try to restart the Phone it should Work after it
Try Not to Start the Phone with the DAC in or dont Plug in the If Music is playing
If U want an other Hifi DAC that Supports the Pixel and have a pretty good build quality:
NEXUM AQUA
tessut said:
Try to restart the Phone it should Work after it
Try Not to Start the Phone with the DAC in or dont Plug in the If Music is playing
If U want an other Hifi DAC that Supports the Pixel and have a pretty good build quality:
NEXUM AQUA
Click to expand...
Click to collapse
Thank you for your help, but I restarted the phone, resetted it, and the Hifimediy DAC still does not work.
I think I will go for a refund, it seems the DAC isn't compatible with the Pixel 2.
I'll have a look at that Nexum Aqua you pointed out.

Categories

Resources