If I have one beef with the Note 10+ its the Fingerprint reader. Can't stand it. Half the time it doesn't register and having to push on the screen in the exact location is a pain. On the Note 9 and even the Note 8 it was so simple. You just moved your finger on the sensor. I've gone to using the face scanner because I can't stand the fingerprint reader and I know that isn't even secure.
howie411 said:
If I have one beef with the Note 10+ its the Fingerprint reader. Can't stand it. Half the time it doesn't register and having to push on the screen in the exact location is a pain. On the Note 9 and even the Note 8 it was so simple. You just moved your finger on the sensor. I've gone to using the face scanner because I can't stand the fingerprint reader and I know that isn't even secure.
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I'm having little trouble with it. Try rescanning your fingerprint, and make sure you get plenty of variety in the position of your finger during the scans. If your haven't applied the Aug 1 security level patch, I think that helps.
Try registering the same finger several times.
Only trouble I have is just getting the right spot, as days go on I get better at putting my finger in the right spot.
I hated the Note 9 because I had to pick my phone up constantly to unlock it or put my pin in. Since I have apps for work that unlock via fingerprint, I had to pick my phone up just to open them.
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I purchased a Pixel 2 XL from my carrier a few weeks ago. I'm finding that the fingerprint reader needs pressure in order to read my fingerprint. And that the notification swipe using my fingerprint requires a little more pressure than required to unlock my phone. From what I've seen, the mere act of putting my finger on the reader should unlock my phone.
I plan on RMA'ing the phone to Google this week, but I'm worried they won't replace it.
Is this normal?
lengtche said:
I purchased a Pixel 2 XL from my carrier a few weeks ago. I'm finding that the fingerprint reader needs pressure in order to read my fingerprint. And that the notification swipe using my fingerprint requires a little more pressure than required to unlock my phone. From what I've seen, the mere act of putting my finger on the reader should unlock my phone.
I plan on RMA'ing the phone to Google this week, but I'm worried they won't replace it.
Is this normal?
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Definitely not normal. I don't put any pressure on my finger print scanner and it reads it fine. I would do a factory reset and see if that helps. If not I think it's RMA time.
lengtche said:
I purchased a Pixel 2 XL from my carrier a few weeks ago. I'm finding that the fingerprint reader needs pressure in order to read my fingerprint. And that the notification swipe using my fingerprint requires a little more pressure than required to unlock my phone. From what I've seen, the mere act of putting my finger on the reader should unlock my phone.
I plan on RMA'ing the phone to Google this week, but I'm worried they won't replace it.
Is this normal?
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Click to collapse
It takes just enough pressure to read the majority of my finger it is really hardly any pressure and swipe works super light so either I'm use to putting good amount of pressure on it or your sensor is bad. But would still try a factory reset first.
Sent from my Pixel 2 XL using Tapatalk
No pressure needed here. I can barely touch it and it unlocks. Same for swiping down and up the notification menu. How about redoing your fingerprint with a softer touch before doing a factory reset?
Sent from my Pixel 2 XL using Tapatalk
Yep, I just 'touch' it...
Hello, fellow Nokia fans,
I have been using the Nokia 6.1 as my daily phone for the past 2 months, and it has all been a great phone except for the fact that the fingerprint sensor on this phone sucks a lot. Every time I try to unlock my phone using my index fingers it says something like partial fingerprint detected, try again.
It gets really frustrating at this point, the phone that I used prior to this was a Galaxy S6 which had a front facing fingerprint sensor, that made things much easier. Am I doing something wrong? Is the same issue bothering anyone else? Kindly help me in mitigating this problem.
TIA, Peace.
You can calibrate the same finger twice for more information for the sensor so it registers it more accurately.
I registered my fingerprint like I would register my fingerprint by habit. Now it works perfectly, and I have no complaints whatsoever.
Those in the US using fingerprints to unlock your phone (any device) be aware federal courts have ruled you CAN be compelled to unlock your phone with your fingerprint. You CANNOT be compelled to give up a password. The difference is something you are vs. something you know. Sure it is a pain to use a password/PIN, but think of all the personal information you carry with you in your phone.
ap4ss3rby said:
I registered my fingerprint like I would register my fingerprint by habit. Now it works perfectly, and I have no complaints whatsoever.
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you also have problem with fingerprint before you do register again? mine is only working when putting fingertip at center, unlike other phones like xiaomi that unlock fast and easy with any part of finger touching the sensor, I don't know if its the sensor smaller or it require more accurate scanning than other phones, it works but sometime hard to unlock when in rush or when finger is sweaty
In fact, this is the worst fingerprint sensor i have tried.
I have Nexus 6P, Huawei Mate 10 Pro and P10 with me
Nokia 6.1 fingerprint sensor keep showing partial detected when hand sweat, dirty or even normal case
silv3rmoon said:
In fact, this is the worst fingerprint sensor I have tried.
I have Nexus 6P, Huawei Mate 10 Pro and P10 with me
Nokia 6.1 fingerprint sensor keep showing partial detected when hand sweat, dirty or even normal case
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Yeah, buddy even I fell the same thing, but someone suggested, registering the same fingerprint sensor slightly helps with the issue.
aditya214 said:
Yeah, buddy even I fell the same thing, but someone suggested, registering the same fingerprint sensor slightly helps with the issue.
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Yup, this does help out slightly
I did register 3 type of single finger, but still unrecognized in some case
Even the slightest amout of sweat and the fingerprint sensor fails. Thus I had to set up trusted face to make the unlocking process less painful. Unlocking this phone using the fingerprint is pain in the ass. I think the sensor area is too small that it fails to detect the parts of our fingerprints or it's not calibrated well.
I don' t mean to sound overly negative but the fingerprint sensor is next to useless unless you hands are completely dry and not sweaty whatsoever. The success rate is so low for me that I don't use fingerprint sensor on the 6.1 and went back to using a password - which is at least works consistently
i am using nokia 6.1 plus from past 1 year. the fingerprint sensor also works properly but the option of adding fingerprint suddenly gone right after updating the security update.. how to get it back? please help...
rajshripatil said:
i am using nokia 6.1 plus from past 1 year. the fingerprint sensor also works properly but the option of adding fingerprint suddenly gone right after updating the security update.. how to get it back? please help...
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Which month's security patch you got on your device?
@D-Mi I have security patch of 1 October 2019
rajshripatil said:
@D-Mi I have security patch of 1 October 2019
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I have it under settings>security>fingerprint can you post a screenshot fir the same?
Hopefully I am not the only one with these issues. I am coming from an old Huawei device, Faceunlock was instant, if it got the slightest view of your face it unlocked, On this you have to hold it up right in front on you which makes you look like a **** and even then it sits spinning, there is a good second or so delay.
The onto finger print again another disaster, very slow and sometimes just doesn't work. I've registered several fingerprints but doesn't make much difference.
The easiest option seems to be using the swipe unlock code method. Disappointed with this.
Anyone else having these issues.
slugger09 said:
Hopefully I am not the only one with these issues. I am coming from an old Huawei device, Faceunlock was instant, if it got the slightest view of your face it unlocked, On this you have to hold it up right in front on you which makes you look like a **** and even then it sits spinning, there is a good second or so delay.
The onto finger print again another disaster, very slow and sometimes just doesn't work. I've registered several fingerprints but doesn't make much difference.
The easiest option seems to be using the swipe unlock code method. Disappointed with this.
Anyone else having these issues.
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Face unlock is good for me, it detects even from a far distance. Try registering your face again.
Fingerprint after may update has been improved but still not the best.
Add your fingerprint by pressing the same area of your finger continuously, (move it a little if it says "please move your finger or whatever" and then start adding the same part again) don't add the edges of your finger, I've noticed that adding edges/corners of your finger makes it slower to detect.
Yeah, this phone optical finger print is crap, the worst among other optical finger print phone. I guessed samsung enginer sniffing glue when design this phone
I haven't used the facial recognition, but the fingerprint scanner is pretty bad. I'm coming from an LG G6 and the G6 was miles better. I am hoping this is something that can be addressed in a software update, but I'm not so sure about that. Might just be ****ty hardware.
Hi,
Do you have cases when the fingerprint wont unlock the phone (until 5 failures are reached)
This happens to me every now and then and is quite annoying. I don't have a screen protector and have disabled battery optimization for biometrics. Wondering whether to bring the phone for repair.
Did you update to ATE6? If not, please do.
Also try to re-add your fingerprints again, i found that speed and quality of fp sensor depends on how "good" you scanned your fp-s.
Another trick is to press harder when scanning and unlocking (which also works).
Yes, I am on ATE6. Will renroll fp to see.
The issue that I've noticed what it could be is the scanner is always active. The problem I face is when I pull the phone out of my pocket I've reached my attempts and have to use my pin.
In the case of the other post, just add 2 of the same finger. My thumb and pointer are in it twice each
creep138 said:
The issue that I've noticed what it could be is the scanner is always active. The problem I face is when I pull the phone out of my pocket I've reached my attempts and have to use my pin.
In the case of the other post, just add 2 of the same finger. My thumb and pointer are in it twice each
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Click to collapse
I don't have this experience with pulling out of the pocket. Added the finger again and now I am trying to train myself how to press harder and hold the finger patiently until it unlocks.
Adding same finger twice solved this problem for me, when adding second time make sure to scan your finger in different angles, almost like youre trying to miss scanner
S20 here. New tip. I think ultrasonic fingerprint reader is located slightly off-center to the left, so when adding and scanning your fingerprints, aim slightly left.
I discovered this yesterday while cleaning the screen under a bright table lamp, I noticed that you can actually see exact reader's location, where it is bonded to the screen underneath it. I assumed it's not visible.
Reader appears to be letterbox shaped, length around 1.6, width around 0.7 centimeters.
When you turn the screen on, fingerprint icon is located in the center of the screen, you can almost fit another icon next to it to the left, to represent reader's length.
Combined with other tips, some also mentioned by the users above, I rarely have to scan twice now, three times tops. Before I often ran out of allowed number of attempts and had to enter password. Still not perfect or super consistent, but much better. Soo..
Main tips:
• When adding and scanning your fingerprints, aim slightly left. Always keep reader's shape and position in mind. Turn off your screen, and examine it under bright desk lamp, to determine exact reader's shape and location.
• Register your thumb two times for each hand, while rotating your phone (slowly from portrait to landscape, back, and beyond until phone hits space between your thumb and index finger) and move thumb slightly towards finger's bend point and then towards fingertip (do it all over something soft in case you drop it while rotating).
• After you added your fingerprints, lock and unlock your phone multiple times (let's say 10 times) using each hand before you decide if doing it all over is necessary. Maybe even keep it for a day, see if phone manages to optimize data, or maybe you will get used to positioning your fingers in a certain way.
• Make sure to moisturize your hands, noticed scanner struggles with dry skin.
• You may also try to register both left and right thumbs (or other fingers) at the same time, this may speed up unlock, though not sure how secure this is.
• Don't hold your finger for too long, simply firmly tap and lift, phone should unlock.
I would try extra sensitive screen setting in display and try re register fp again.
I've heard some registering same finger twice but I don't really have any fp issues after disabling optimization of the biometrics apk
jasons1004 said:
I would try extra sensitive screen setting in display and try re register fp again.
I've heard some registering same finger twice but I don't really have any fp issues after disabling optimization of the biometrics apk
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Click to collapse
I remember having Touch Sensitivity alway set to on, believe it helped with gaming a bit, but found it had little or no effect on fingerprint reading, was constantly running out of attempts, and was forced to enter password, which is very inconvenient when you're in a public place. But I think it's still worth a try, maybe on S20's that option is somehow interconnected with fingerprint scanner, and boosts something in it as well, but I personally noticed no improvement.
Disabling battery usage optimization for "com.samsung.android.biometrics.app.setting" in "Optimise battery usage", did not improve recognition. I think you should still do it, as it can reduce occasional delay, but if you're using your phone all the time, locking and unlocking, etc, and having reader problems, this will not improve recognition. When it says no match (press harder, cover entire sensor, etc), it means software and scanner are working and reading your fingerprints, but failing to match patterns, so disabling optimization will not improve anything in this scenario. You should delete and try adding your fingerprints again.
Now, after registering same finger twice I noticed immediate improvement in recognition, and looking online for different tips of how you should hold your phone while adding fingerprints, was able to improve recognition even further.
Along with tips mentioned in my previous post, I now rarely have to go beyond two attempts.
Maybe this improvement also has to do with us instinctively learning what works and what doesn't.
Maybe this also has to do with finger size, skin (space between and width of friction ridges), and skin type (dry, oily, etc), that's why we have so many mixed reports. Also hygiene. I noticed with excessive hand washing, number of successful recognitions decreased, even with well moisturized hands.
In conclusion I'll say there is definitely room for improvement here, maybe larger more powerful ultrasonic readers are the answer, maybe better software. Because even with all the tips and tricks, it's not perfect, at least in my experience.
Oh, almost forgot, that factory screen protector has to go. Better fingerprint reading and much better picture quality without it.
And of course, make sure all the latest updates are installed, to all the people who just got their phone out of the box.
I typically enroll 4 of the same finger. I only use my right thumb and really haven't had any issues. I have the WhiteStone Dome glass installed. I have increased touch sensitivity turned on.
Using a poly screen protector with only two registered finger. Working perfectly with absolute zero issue.
Hi, I'm owner of Redmi Note 8 Pro from almost 2 years now. Its a very elegant device. But I'm annoyed of its fingerprint sensor specially in summer. With mildest of sweat on my fingers, it's fingerprint sensor doesn't recognise the finger to unlock phone. Multiple attempts I have to make. How many of you are suffering from this annoyance?
Of course a sweaty sensor and a sweaty hands won't team up together. It's not just your device.
I have been using fingerprint phones from last 5 years. Huawei phones didn't cause this much annoyance with sweaty finger as this phone is causing. Finger is slightest sweaty and it won't work, I'll have to wipe the sensor with cloth and then it unlocks.
AlphaBravo said:
I have been using fingerprint phones from last 5 years. Huawei phones didn't cause this much annoyance with sweaty finger as this phone is causing. Finger is slightest sweaty and it won't work, I'll have to wipe the sensor with cloth and then it unlocks.
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I know that Tecno phones can unlock with a very small part of the fingerprint. My friend had one. Doesn't that feel a bit not totally secure?
I'm using a phone with an in-display fingerprint, it won't unlock unless the sensor is completely covered.
I remember Galaxy S Duos used to unlock using a picture for face unlock. It wasn't perfect.
Phones enhance security every year. Apologies, I don't see your post a reason to reduce security level of FP scanners.
I wasn't talking about any other person's finger for unlocking the phone. That would be totally unsecured. I'm talking about my own finger not being recognised by the fingerprint sensor even being slightest sweaty.