Issue with Roboform Password Manager on Note 10+ - Samsung Galaxy Note 10+ Questions & Answers

Hey all, just got my Note 10+ on Friday and I have an issue with Roboform password manager.
Usually, on a username/password prompt a floating Roboform icon pops up, which you tap, validate finger print, then the UN/PW fields get filled in.
Now, when the icon gets pressed, the dialogue to confirm fingerprint shows for a moment then quickly disappears. It happens in both Chrome and login pages in apps.
Has anyone experienced anything similar, or have an suggestions?
I snagged screen recordings of it happening: https://imgur.com/a/wTgSWBl
Thanks.

Why not use Samsung Pass?

jabberwock said:
Why not use Samsung Pass?
Click to expand...
Click to collapse
Cross platform: Roboform works on my Phone, tablet, Windows Desktop and ChromeOS laptop.
I found the answer. I emailed Roboform about this and they confirmed it is known issue and it would be resolved in a future update.
Roboform said:
Hi Chris,
Thank you for reporting your issue,
We were able to reproduce it and are working with our developers to get it resolved. We expect it to be fixed in an upcoming release.
Click to expand...
Click to collapse

chris5h said:
Cross platform: Roboform works on my Phone, tablet, Windows Desktop and ChromeOS laptop.
I found the answer. I emailed Roboform about this and they confirmed it is known issue and it would be resolved in a future update.
Click to expand...
Click to collapse
I opened a ticket with them too. The workaround is to go open the RoboForm App, then go back to the other app and it'll work because you are already logged in. I did notice they have updated the app today though but they still have the issue. They claim it is specific to Samsung phones and no ETA for the first but working on it. If you press the fingerprint reader at just the right time before it disappears it'll work but usually you can't do it that fast.
Sent from my SM-N976V using Tapatalk

Related

Sky Mobile Application for Win 6 users

Sky have finally pulled their finger out and written a dedicated windows 6.* application to allow people to use remote record (you need to register with sky for this)
Have tested it on my Touch HD running KWBR's vanilla rhodium 6.5 based rom and it all works fine
Yippie, at last!!!
hi, would you gently post the link to the page on sky's site containing this app? i'd need to have more info about it but i honestly cannot find it myself :\
crashDebug said:
hi, would you gently post the link to the page on sky's site containing this app? i'd need to have more info about it but i honestly cannot find it myself :\
Click to expand...
Click to collapse
Same... where did you get the app? Id like to know a bit more before I start putting in my sky details
polakscot said:
Same... where did you get the app? Id like to know a bit more before I start putting in my sky details
Click to expand...
Click to collapse
http://mysky.sky.com/portal/site/skycom/mysky/whatsnew/landingpage4e9ck/article?contentid=5290310
Here is the link from the sky pages.
The link on the site (http://p.wecomm.com/sky) goes to all of the different versions that you can get and I just uploaded the Touch HD one for everyone yesterday.
Have confirmed it as all working fine yesterday and have successfully set remote record for 2 programs without any issue (as I had an existing username/password for remote record when i used to use the java app on my N95)
Spudgun
thank you mate... as i suspected it wont work for me though
What problem are you having?
Have you used remote record before and have it linked to your Sky+ system at home?
It not, there is a really good guide to this on digitalspy
Spudgun
Other than the popup keyboard when trying to sign in, I would say on initial looks this is pretty sweet! We've been waiting for a dedicated app for a long time and I for one am happy I no longer need to use the web browser to view the tv guide.
So far so good, +1 for the happy user list.
The keyboard is a bit crap isn't it and it kind of gets in the way when entering your username/password, but after that it isn't an issue at all.
Thanks for posting this - it's exactly what I've been waiting for too.
I've set a couple of things to Record, so now I need to check on my Sky+ Box at home to make sure it's all going through.
Thanks again.
This looks very handy but the app doesn't seem to close on mine when I try to exit.
Cret said:
This looks very handy but the app doesn't seem to close on mine when I try to exit.
Click to expand...
Click to collapse
I had that issue one time last night, and had to close it via the task manager. I'm willing to put up with that for the convenience that this app brings though!
Just got the Christmas Radio Times today, so i am sure i will be using this app loads over the festive period when I am away from home.
Andrew
Cret said:
This looks very handy but the app doesn't seem to close on mine when I try to exit.
Click to expand...
Click to collapse
Yep, same for me but I can minimise it and close via task manager. All the recordings I set worked a treat and for me this is a definate keeper!
Thanks to the OP for the heads up!
Do you need your phone line plugged in to use this?
TIA
Joel
Yeah I have to do the same stuff to close the app - minor annoyance I guess.
What's more weird though is that I tried it yesterday before I'd registered the online userid etc and I was able to see the EPG. So far so good.
Now that I've registered an account and linked it to my actual Sky subscription etc, the EPG doesn't work.
I get the main menu, EG Entertainment/Documentaries/Kids/Movies etc but no matter which I select, the next screen is blank and no epg content is shown.
Any ideas?
Good question about the phone line thing too - would like to know that myself - could it be related to the above problem?
Jbev said:
Do you need your phone line plugged in to use this?
TIA
Joel
Click to expand...
Click to collapse
No you don't need the phoneline plugged in. I've never had the phoneline plugged in for my Sky+ and this app works just fine.
I may try out one of the java based versions later on though, to see if the exit bug is fixed on that one
Cret said:
Yeah I have to do the same stuff to close the app - minor annoyance I guess.
What's more weird though is that I tried it yesterday before I'd registered the online userid etc and I was able to see the EPG. So far so good.
Now that I've registered an account and linked it to my actual Sky subscription etc, the EPG doesn't work.
I get the main menu, EG Entertainment/Documentaries/Kids/Movies etc but no matter which I select, the next screen is blank and no epg content is shown.
Any ideas?
Good question about the phone line thing too - would like to know that myself - could it be related to the above problem?
Click to expand...
Click to collapse
The phone line on your Sky+ Box does not need to be plugged in for this to work.
I had the same problem with an empty EPG when I changed my Region to SouthEast (Sky+ Options within the App) - I set it back to London and it worked fine.
Thanks for the tip - changed to London again and sure enough the epg works again.
Can't record though still. I got an error saying my profile isn't allowed to record so I googled it and found it's because I'm not the 'primary' account holder (my wife is), so I tried it by activating it with her details and I still get the same error even though I'm logging in with her details and it accepts the login and has been confirmed as activated.
Grrr, and WTF?
Cret said:
Thanks for the tip - changed to London again and sure enough the epg works again.
Click to expand...
Click to collapse
I changed my entry to "London and South East" and it worked fine - I think it's a case of finding the right one for your area.
As for the Recording, so need to make sure your Sky+ Box has the Account Registered and that you have Registered for Remote Record.
It's all here : http://mysky.sky.com/portal/site/skycom/mysky/remoterecord
Not saving password
Hi,
I have got this app up and running and have entered my user id and password and am then able to access the epg and record programs.
However, if i exit the app and then restart it, it does not remember my password and I have to re-enter it - a bit of a pain to do this each time.
I did hit the Save button after entering the password.
Is anyone else having this problem.
Cheers.

Quick Connect update error.

Been pouring through every little nook and cranny on my brand spanking new Note 4.
Upgraded from a Note 2 and this thing is a Gem.
Anyhow, When i launch quick connect from the drop down window, it says theres a new version and to update it. But when i try to update it it yields an error -
Product does not exist in this store. (4002)
Anybody else seeing this?
ANy idea of a solution?
bump.. nobody?
Same here. Error code 4002. What the hell Samsung>?
I don't get an error, but I've found the feature mostly useless.. I connected to my wife's phone and sent her a simple pic. It was a pretty big hassle. Was much easier to just text it.
One useful thing was to screencast to my roku. Worked fairly well, but I would rarely use it.
Me too
Same issue for me...
Annoyingly, I can the Chromecast in the background which it won't let me choose...
*sigh*
asmd6230 said:
Been pouring through every little nook and cranny on my brand spanking new Note 4.
Upgraded from a Note 2 and this thing is a Gem.
Anyhow, When i launch quick connect from the drop down window, it says theres a new version and to update it. But when i try to update it it yields an error -
Product does not exist in this store. (4002)
Anybody else seeing this?
ANy idea of a solution?
Click to expand...
Click to collapse
the s5 quick connect update works. but the one for the note 4 doesnt.
Its a problem with the galaxy store.
but i cant find the quick connect update app in the store.. doesnt show up on a search.
would the apk for the s5 also work for the note 4?
Same problem with my Galaxy Note 4
Could you please send me the APK?
Thank you
You need to go to Appications>All>Quick connect> Clear cache
sorry but clear cache does not change
Quick connect error on Note 4
Darkmo said:
sorry but clear cache does not change
Click to expand...
Click to collapse
I had the exact same problem. What solved it for me was...
Settings
Applications tab
Application manager
Click on 'all'
Go to the Quick Connect app
Clear Data
Hope that sorts yours out too.
Matthew
Thank you, I'll try ?
it works
Matthew JSA said:
I had the exact same problem. What solved it for me was...
Settings
Applications tab
Application manager
Click on 'all'
Go to the Quick Connect app
Clear Data
Hope that sorts yours out too.
Click to expand...
Click to collapse
it really works...thank you very much..even samsung support here in UAE dont know how to solve the problem..thanks to you mathew..
naroyto said:
it really works...thank you very much..even samsung support here in UAE dont know how to solve the problem..thanks to you mathew..
Click to expand...
Click to collapse
Excellent!
Glad to hear Naroyto. Maybe I should work for Samsung UAE.
This 'Quick Connect Update Error' thread was the reason I joined the forum. I saw people having the same issue so I wanted to 'share the love'.
Enjoy. :good:
Just did an update to Quick Connect and now I can't find my roku 3 when I search for devices. Very disappointed. Any suggestions? I don't know how to go back to prior app b4 update.
I'l getting this error too. I'm very unhappy with this new tablet. The software is busted out of the box
Quick connect probs
selinium said:
Same issue for me...
Annoyingly, I can the Chromecast in the background which it won't let me choose...
*sigh*
Click to expand...
Click to collapse
quick connect just tells me to update and when i press update, it boots me off back to home screen. Very frustrating to have a feature you can't use, or delete, or fix. I have a T-mobile Note 4. I can't figure out any solution for it, except to wait for marshmallow update 6.0. Maybe it will become optional in settings once the update hits.
Matthew JSA said:
I had the exact same problem. What solved it for me was...
Settings
Applications tab
Application manager
Click on 'all'
Go to the Quick Connect app
Clear Data
Hope that sorts yours out too.
Click to expand...
Click to collapse
Thanks I was having this issue with my old S5 and this worked perfectly.

"Your Phone" windows 10 app

The Galaxy Note 10+ was my first android device in several years. I bought it to play with, intending to return it, and was immediately hooked and sold my iPhone instead. The feature that really sealed the deal for me was the screen mirroring in the MS "Your Phone" app. Yesterday I "upgraded" to the Galaxy Fold, only to discover that the screen mirroring I was so excited by only works on the Note 10+! I'm keeping the fold.. my old eyes just love the size of this device- but I'd really like to have that feature back. Anyone know of another answer that would allow me to use my desktop monitor / mouse / keyboard when I'm at the desk? You think they'll support the fold in future?
I hope they bring this feature to the Fold, I am baffled that it's lacking in the first place. I'd even settle for Dex if that were available.
Working here
The "Your phone app" is working fine here. Might try it again.
pigue said:
The "Your phone app" is working fine here. Might try it again.
Click to expand...
Click to collapse
The app works, it just doesn't include the screen mirroring feature, that's what I'm lamenting. Or are you saying that's working with your Fold? Could you post a screenshot of that?
Sorry. just photo, messages and notifications here. not screen mirroring
You can do it with Samsung's own Sidesync app. I used to use it with my Note 8. It works flawlessly. Try it.
https://www.samsung.com/us/sidesync/
Install on both your Fold and your windows desktop.
opasha said:
You can do it with Samsung's own Sidesync app. I used to use it with my Note 8. It works flawlessly. Try it.
https://www.samsung.com/us/sidesync/
Install on both your Fold and your windows desktop.
Click to expand...
Click to collapse
Thank you! Sidesync didn't work well at all, but the installation on the windows side mentioned that it was being replaced by Samsung Flow, which I didn't know about at all. Flow works perfectly, so my issue is solved.
Thanks again.

'Call not sent' error on Android 10 beta

Anyone having this problem where call doesn't connect with error of 'Call not sent'? This is doesn't happen when connected to Wi-Fi but happens most of the time otherwise and I have to re-try 2 times (sometimes 10 times) to get the call connected. I have tried clearing data for phone app but it didn't help. I am not seeing any reports on it in any beta discussion so I am guessing its not a beta problem? It never happened before the beta update and I installed the beta update from total reset instead of just updating.
Yes. Only happens when I am on Bluetooth connected to my car. I gave to call from the phone app instead of my driver control.
"Call not sent" error on Samsung Note10
I'm having a similar issue with my Note10, just shows "Call not sent.", whether connected or not to Android Auto or any other dock/bluetooth, it doesn't seem to fix the problem.
I have tried several active sim cards from different carriers which work fine in other phones, but in the Note10 I can only access the web and text. When trying to make a call with full signal bars and LTE next to it, it just shows "Call not sent". I've done all the usual restart, full factory reset from the recovery menu, even reflashed it via Odin with the latest firmware (N970U1_UES2BTA1) three times, then factory reset again, but it's doing the same. It seems to be a hardware problem, not a software glitch.
By the way, my phone is unlocked and I have checked the IMEI to make sure it's not blacklisted. I have also examined the charging port for any liquid damage, but it's completely clean and shiny. When I dial the test code *#0011# to compare the network status screen against a Samsung S9's, I've noticed that the "MIPI TEST SUCCESS" and "ASDiv: PASS THROUGH" at the bottom of the screen are MISSING on the Note10, which might have something to do with the failed calls.
Also, out of curiosity I have installed a couple of different phone dialers (Google Phone and Simpler Dialer), but the outcome is the same "Call not sent.".
Evidently there's a hardware problem with the Note10 series (some or all), because Samsung's own forum full of similar complaints.:=(
Same problem. Getting call not sent
Was not issue in Android 9. Only Android 10.
Galaxy note 10+ unlocked version on tmobile.
I've also had other random Bluetooth issues.
this issue got so bad, i am not able to make calls, unless i make multiple attempts.
so i just upgraded to the S20 Ultra. Same issue!!
Here are other factors and connected devices.
Connected to a Ford vehicle (Sync; 2017 Explorer)
Connected to Samsung Active2 smartwatch (but issues remained even when watch disconnected).
I've also tried to unpair / re-pair. To no avail...
Help!
Also here:
https://us.community.samsung.com/t5...-Android-Auto-after-upgrading-to/td-p/1077007
I am really glad I blocked updates, I am still running on Pie
billa said:
I've noticed that the "MIPI TEST SUCCESS" and "ASDiv: PASS THROUGH" at the bottom of the screen are MISSING on the Note10, which might have something to do with the failed calls.
(
Click to expand...
Click to collapse
I have an Exynos Note 10+ I don't seem to have this problem and when I did the test you did I got "MIPI TEST SUCCESS" but nothing about ASDiv.
Could this be a problem with the Snapdragon chipset?
ultramag69 said:
I have an Exynos Note 10+ I don't seem to have this problem and when I did the test you did I got "MIPI TEST SUCCESS" but nothing about ASDiv.
Could this be a problem with the Snapdragon chipset?
Click to expand...
Click to collapse
It certainly could be, on all other phones I always see the "MIPI TEST SUCCESS" in test mode, but not on the N970U.
It might be fixed with a new update, unfortunately there's still nothing newer available than UES2BTA1 as of right now.
I have the feeling it's a hardware issue rather than software, in which case it's not going to be fixable, short of replacing the main board.
No idea, why this started happening mostly after the last update.
billa said:
It certainly could be, on all other phones I always see the "MIPI TEST SUCCESS" in test mode, but not on the N970U.
It might be fixed with a new update, unfortunately there's still nothing newer available than UES2BTA1 as of right now.
I have the feeling it's a hardware issue rather than software, in which case it's not going to be fixable, short of replacing the main board.
No idea, why this started happening mostly after the last update.
Click to expand...
Click to collapse
Are you able to rollback?
As long as the bootloader is the same you might be able to go back to an update prior to the problem.
Not 100% sure but I believe the 5th number from the right in the build number is the bootloader version. Just need to make sure it is the same and you might be able to fix...
Sorry if I'm rambling, working on 3 hours sleep...
ultramag69 said:
Are you able to rollback?
As long as the bootloader is the same you might be able to go back to an update prior to the problem.
Not 100% sure but I believe the 5th number from the right in the build number is the bootloader version. Just need to make sure it is the same and you might be able to fix...
Sorry if I'm rambling, working on 3 hours sleep...
Click to expand...
Click to collapse
Right, but usually same bootloader version updates are just maintenance or critical security updates only.
Looks like some major changes have happened in the latest update, which could be causing the no call issue.
Just checked, and it's still the same version available.
Version: N970U1UES2BTA1/N970U1OYM2BTA1/N970U1UES2BTA1/N970U1UES2BTA1
OS: Q(Android 10)
I found a solution!
Google Voice app was the culprit. I uninstalled and so far it has been working for 2 days without issues. Tried this on both my new S20 and the Note 10+.
kingsfan33 said:
I found a solution!
Google Voice app was the culprit. I uninstalled and so far it has been working for 2 days without issues. Tried this on both my new S20 and the Note 10+.
Click to expand...
Click to collapse
But it's happening for others with or without the Google Voice app installed.
You may have had a different issue.
Chiming in late to the game with a Samsung Galaxy S20. I never had this issue with the new OS on my S10 but it started happening with the S20. It's also intermittent. Sometimes it works. I have tried unpairing and repairing. I have tried deleting the bluetooth device and reconnecting it. All to no avail. At least other folks recognize this issue and hopefully Samsung issue an update soon.
i have regerts (spelled wrong to be funny)
winol said:
I am really glad I blocked updates, I am still running on Pie
Click to expand...
Click to collapse
As nice as this phone is--I am annoyed with myself that I upgraded to Android 10--everything worked so great with 9!!! I wish there was a way to go backwards. I might investigate that, actually. I have a little downtime as of late.
I finally updated to android 10, ui 2.0, and, luckly, all is working fine, only thing I notice is that battery seems to last a little bit less…
i have Android 10 ui 2.1 with infinity rom 6.0 rom N975FD and everything works perfect including goodlock 2020
winol said:
I finally updated to android 10, ui 2.0, and, luckly, all is working fine, only thing I notice is that battery seems to last a little bit less…
Click to expand...
Click to collapse
For me, Android 10, whether UI 2.0 or 2.1
battery.... standby, is exceptional good .!
I am a power user, eg theming etc
so i don't worry or have time to worry,
about SOT ETC....
For me what matters is when , my device is sleeping.....!
/ if anything
is draining my device battery etc.
( Ihave about 200./300 apps.)
Suggestion... factory reset or did you already done that.?
See examples of device overnight
standby etc.
kingsfan33 said:
I found a solution!
Google Voice app was the culprit. I uninstalled and so far it has been working for 2 days without issues. Tried this on both my new S20 and the Note 10+.
Click to expand...
Click to collapse
THIS WAS THE FIX FOR ME! I'll have to research why Android 10 isn't playing nicely with Google Voice, but I'm glad I can hit call and it goes though, instead of hitting "send" over and over and over again!!!
S10+ Exynos, running Android 10 stock - same problem. Annoying as hell!
I can't uninstall GV because I use it for international calls.
Edit: BTW - it definitely seems to be affected by connected BT headset. As soon as I turn the BT headset off I am able to make the call (using MPOW headset, don't remember the exact model).
billa said:
But it's happening for others with or without the Google Voice app installed.
You may have had a different issue.
Click to expand...
Click to collapse
I have had this issue so many times on my S20+ unlocked. Swipe and touch to call just doesn't work. I saw this thread today when I had multiple call not sent instances. I force stopped Google voice and the problem disappeared. If I have to make an international call, I just to start Google Voice.
dhebi111 said:
I have had this issue so many times on my S20+ unlocked. Swipe and touch to call just doesn't work. I saw this thread today when I had multiple call not sent instances. I force stopped Google voice and the problem disappeared. If I have to make an international call, I just to start Google Voice.
Click to expand...
Click to collapse
Are you (were you at the time) connected to a BT headseat? It happens to me only when my headset is connected, and not just one - two different types of headseats and also happened once or twice when the phone was BT connected to my car. As soon as I disconnect the BT, all calls can be completed without a problem.

Issues when updating N975U1 firmware via Smart Switch PC, Please help

Hi everyone,
Recently, I find an issue when using Smart Switch PC to update firmware of my N975U1. Specifically, after I click "update" and click two "Confirm" (or equivalently like "Agree"), the "Software Downloading" window does not pop up and the software acts like it is back to the main screen of the software. I have never rooted my Note10+ and the OTA function on the phone works fine. Further, the pre-download function can download the latest firmware of the phone but the updating window still refuse to pop up.
In addition, I also have a S10+, G975U1, which has no issue when updating its firmware. I have contacted Samsung Support, but they seems to have no idea about this issue temporarily and still trying to figure out solution through the log.
If someone knows how to solve this issue, please let me know. Thank you!
Just an idea... Do you have anti-virus or malware program turned on that could be preventing that pop-up from appearing? If so, maybe temporarily turn it off.
Sent from my SM-N975U using Tapatalk
burrzoo said:
Just an idea... Do you have anti-virus or malware program turned on that could be preventing that pop-up from appearing? If so, maybe temporarily turn it off.
Sent from my SM-N975U using Tapatalk
Click to expand...
Click to collapse
Thank you for good thoughts, but I think it is irrelevant because I have tried on multiple PC/laptops. On all of them, my S10+ works fine without any issues, but when I plugged in Note10+, the firmware downloading\updating window is not ignited at all (I mean literally on all devices....). Other than firmware update, other functions of Smart Switch PC, e.g. Backup, Restoration, Sync, works well on both S10+ and Note10+. Therefore, I have compeletely no idea why the "Updating" window does not pop up when I plugged in Note10+ and whether it is a bug on the phone or on the Smart Switch PC or what else. (BTW, I have already done a factory reset on Note10+)
So... if someone knows how to fix, please let me know. Thanks!

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