AOD not turning off when phone is in my pocket or when face down - Samsung Galaxy Note 10+ Questions & Answers

As the title indicates.* Always On Display now never goes off even when it is in my pocket or phone face is down at night.* AOD used to turn off as expected and believe this broke after the September security update.*
AOD remaining on when the phone is in pockets or face down is resulting in increase of battery use. I have unlocked Note 10+ on T-Mobile.
I posted this on Samsung support as well. Can you guys check and confirm if you are seeing the same issue?
Sent from my SM-N975U1 using Tapatalk

I've mentioned on another forum that I'm having this issue as well. I have the Note10+ T-Mobile with the September update. When I first got my phone before the September update, my phone's AOD used to turn off when I close my flip case. I checked this when I first got my phone because I was reading forums and people were saying it didn't work. Then after the September update, I noticed that the AOD will not turn off anymore when I close my flip case or even face down. Now it will just dim when the case is closed but never turn off.
Thanks for posting this on the Samsung forum as well. I hope they get back to you and give us an update to fix this issue.

Mine also is not working. I'm using tap-to-turn-on right now, and prefer it, but just chiming in here.

As a temporary solution you guys could set it to "show on tap", that's how I set mine from the beginning, so AOD is off unless you tap on it, or set it active during certain hours. If it was working and no more, probably bug in the update, what else is new, yawn.

Pinan said:
Mine also is not working. I'm using tap-to-turn-on right now, and prefer it, but just chiming in here.
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pete4k said:
As a temporary solution you guys could set it to "show on tap", that's how I set mine from the beginning, so AOD is off unless you tap on it, or set it active during certain hours. If it was working and no more, probably bug in the update, what else is new, yawn.
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Kind of disappointing. Pay $1,100 for a phone to only be forced to use it half ass LOL.
Sent from my SM-N975U1 using Tapatalk

Lepa79 said:
Kind of disappointing. Pay $1,100 for a phone to only be forced to use it half ass LOL.
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Click to collapse
This is not likely to ever change. Every new (rushed to market) device has issues. They'll fix it. I actually prefer the tap-on method now.
It is what it is.

If my phone is inside my pocket, I need to take it out and hold in my hand, same at night when sleeping, phone is laying down on night table, I need to pick it up to see the screen. If tapping the screen to activate AOD, when holding the phone in your hand is such a problem, I really would hate to see the drama, when real problems appear, like when you get a message or miss call and there is no notification light etc. LOL.

It's actually worse than just AOD not turning off because after the Sep update the proximity sensor doesn't work except when making a phone call. If I get a text message or email and my phone is in my pocket then the phone display turns on. At a minimum it's bad because the device wastes power turning on in the pocket, but depending what's on the screen it can also inadvertently clear notifications, open apps make a call all by accident. Needs a fix from Samsung ASAP.

sansnil said:
It's actually worse than just AOD not turning off because after the Sep update the proximity sensor doesn't work except when making a phone call. If I get a text message or email and my phone is in my pocket then the phone display turns on. At a minimum it's bad because the device wastes power turning on in the pocket, but depending what's on the screen it can also inadvertently clear notifications, open apps make a call all by accident. Needs a fix from Samsung ASAP.
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Click to collapse
It makes sense the problem is with the sensor post the security update since AOD depends on the sensor to turn off in pockets and when face down. Really crappy this gotten broken [emoji17]
Sent from my SM-N975U1 using Tapatalk

Related

Butt Dialing Sister

Purchase an OP3 for my sister when they were 1st released. For some reason, her phone frequently butt calls me. I can never get a straight answer from her what she is doing when it happens, but today she said her phone was just sitting in her purse. Can anybody think of what feature/setting/option she may have toggled on or off that is causing this? I believe she is on unrooted stock 3.2.7. Thanks
singlebyte said:
Purchase an OP3 for my sister when they were 1st released. For some reason, her phone frequently butt calls me. I can never get a straight answer from her what she is doing when it happens, but today she said her phone was just sitting in her purse. Can anybody think of what feature/setting/option she may have toggled on or off that is causing this? I believe she is on unrooted stock 3.2.7. Thanks
Click to expand...
Click to collapse
Turn on the pocket mode and probably ask her to put a password on her phone.
bonham1988 said:
Turn on the pocket mode and probably ask her to put a password on her phone.
Click to expand...
Click to collapse
To top it off, I think she has "Proximity Wake" also turned on. That will really cause issues in a purse...LOL
singlebyte said:
To top it off, I think she has "Proximity Wake" also turned on. That will really cause issues in a purse...LOL
Click to expand...
Click to collapse
Haha yes. Its a useful feature if your phone is usually on a desk otherwise it can be pretty annoying feature.
Sent from my OnePlus3 using XDA Labs
I just ran a styrofoam cup over my phone with proximity wake enabled and it woke up my phone, so depending on if it's stored during commuting around like pocket or purse, it's quite likely that's the culprit. Other user's suggestions would be a good call
Well, I tried the solutions recommended here but they did not work.
To recap,
1. Turned on Pocket Mode
2. Turned off Proximity Wake
These two setting did not solve problem. Any other suggestions to keep OP3 from Butt dialing?
Finger print lock screen security
daviss101 said:
Finger print lock screen security
Click to expand...
Click to collapse
Yes, we have that turned on.

Phone calls on lock screen

I've been smashing my head over this to no avail. Prior to side loading 8.1, when my phone rang the caller and swipe up/down would appear on the lock screen, now it rings, but nothing on the lock screen till I wake it with the fingerprint sensor. Did I miss something? Was this changed? I've been through the settings and still can't see anywhere that I missed. This a security feature so no one can see who's calling till you hit the sensor? Any feed back would be appreciated.
I agree surprised more are not annoyed...lol
Doublecore said:
Well it seems it's only happening when connected to Bluetooth. I hadn't noticed since I'm connected to my headset all day at work. Disconnected from Bluetooth and had my wife call me...screen popped right on. So it's another Bluetooth bug I guess.
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Click to collapse
I tested incoming phone calls with and without bluetooth, and came to the same result. Since it's very annoying for the screen to not turn on, I ended up making a macro with Macrodroid to turn the screen on when a call comes in. This workaround will be sufficient for me until Google fixes the bug.
I posted on this same issue last week. It's the last update to Google Phone app that broke this. I don't have the time to report it to them...so hopefully it gets fixed!
https://forum.xda-developers.com/pixel-2-xl/help/google-phone-update-bug-t3718424
*Edit- To fix(?), uninstall the phone app and it will remove the update. Should work then. Of course you won't be able to use Duo for video calling within the dialer...but I couldn't care less about that.
I just had this happen yesterday. Here is a work around with Tasker and Secure Task to wake screen on incoming call.
Import it in Profiles tab in Tasker and make sure you have Secure Task and have it configured with adb.
5150jpd said:
I've been smashing my head over this to no avail. Prior to side loading 8.1, when my phone rang the caller and swipe up/down would appear on the lock screen, now it rings, but nothing on the lock screen till I wake it with the fingerprint sensor. Did I miss something? Was this changed? I've been through the settings and still can't see anywhere that I missed. This a security feature so no one can see who's calling till you hit the sensor? Any feed back would be appreciated.
Click to expand...
Click to collapse
This may be related to the Proximity Sensor bug introduced with 8.1. Do you have a screen protector on your device? Does it cover the PS?
Nope.. No protector on phone at all.
v12xke said:
This may be related to the Proximity Sensor bug introduced with 8.1. Do you have a screen protector on your device? Does it cover the PS?
Click to expand...
Click to collapse
It started for me on the Google Phone update to version 15 on Dec. 14th. I never had this issue on 8.1 that I did the OTA sideload when I got my phone on Dec. 4.
My proximity sensor is fine. Even with always on display, AOD goes off in pocket and turns back on when I pull it out. On a phone call the screen blanks when I put it to my ear and wakes when I pull it away from my head.
Yep -- I just ran into the problem today as well. I've got 8.1.0 on my Pixel 2 XL, and I get this behavior (display not waking up for incoming call) when connected via Bluetooth -- to my car, headphones (Sennheiser PXC 550) or to my Jabra Speak 710 BT speakerphone.
I considered trying Drupe or Truecaller, but then I read that packet sniffing tests show them sending your contacts data off their servers...so I think I'll wait for a fix from Google. Really annoying. There are a couple of threads on this in Google's product forums / Pixel User Community:
https://productforums.google.com/fo...QEn6fH0OI;context-place=forum/phone-by-google
https://productforums.google.com/forum/#!topic/phone-by-google/hdmLGWSMhSM;context-place=topicsearchin/phone-by-google/category$3Adevice-performance%7Csort:relevance%7Cspell:false
So far, Google doesn't appear to be weighing in with any useful commentary. The only "fix" for now seems to be "uninstalling" the phone app (which just reverts back to the OEM installed version) and then not accepting updates to the app. But I've read that this can spin up other issues.
jonstrong said:
Yep -- I just ran into the problem today as well. I've got 8.1.0 on my Pixel 2 XL, and I get this behavior (display not waking up for incoming call) when connected via Bluetooth -- to my car, headphones (Sennheiser PXC 550) or to my Jabra Speak 710 BT speakerphone.
I considered trying Drupe or Truecaller, but then I read that packet sniffing tests show them sending your contacts data off their servers...so I think I'll wait for a fix from Google. Really annoying. There are a couple of threads on this in Google's product forums / Pixel User Community:
https://productforums.google.com/fo...QEn6fH0OI;context-place=forum/phone-by-google
https://productforums.google.com/forum/#!topic/phone-by-google/hdmLGWSMhSM;context-place=topicsearchin/phone-by-google/category$3Adevice-performance%7Csort:relevance%7Cspell:false
So far, Google doesn't appear to be weighing in with any useful commentary. The only "fix" for now seems to be "uninstalling" the phone app (which just reverts back to the OEM installed version) and then not accepting updates to the app. But I've read that this can spin up other issues.
Click to expand...
Click to collapse
Have you tried the tasker profile from post #7 by Pkt_Lnt? That fixed it for me.
JimSmith94 said:
Have you tried the tasker profile from post #7 by Pkt_Lnt? That fixed it for me.
Click to expand...
Click to collapse
Thanks. If this issue goes on much longer, I'll probably try that. Oddly enough, despite having played with custom Android ROMs and modding over the years, I never used Tasker -- concerned that having the add'l service(s) running in the background around the clock would be more of a battery drain.
I updated my phone app yesterday, and the screen lights up again upon receiving a phone call. I disabled the macro that I made in Macrodroid just to make sure.
EMcTx said:
I updated my phone app yesterday, and the screen lights up again upon receiving a phone call. I disabled the macro that I made in Macrodroid just to make sure.
Click to expand...
Click to collapse
Thanks for the info. My phone app updated too, so I'll disable the Tasker profile and see if it lights up without it for me too.
Is there a xposed module to disable the stupid proximity sensor? I'm having some issues with it. It does not wake my screen up when I pull it away from my face.
EMcTx said:
I updated my phone app yesterday, and the screen lights up again upon receiving a phone call. I disabled the macro that I made in Macrodroid just to make sure.
Click to expand...
Click to collapse
JimSmith94 said:
Thanks for the info. My phone app updated too, so I'll disable the Tasker profile and see if it lights up without it for me too.
Click to expand...
Click to collapse
Reports on G+ state it fixes the issue. I've not seen v.16 yet.
https://plus.google.com/u/0/+ArtemRussakovskii/posts/byEHovfFbMj
My last name starts with "S" too, not sure why Jim gets priority over me. I always get updates late, which is why apk mirror is bookmarked. :good:
Pkt_Lnt said:
Reports on G+ state it fixes the issue. I've not seen v.16 yet.
https://plus.google.com/u/0/+ArtemRussakovskii/posts/byEHovfFbMj
My last name starts with "S" too, not sure why Jim gets priority over me. I always get updates late, which is why apk mirror is bookmarked. :good:
Click to expand...
Click to collapse
Oops, mine was still on v15 so thanks to you, I just installed v16 from your link. See there, you're still da man! :good::highfive:
JimSmith94 said:
Oops, mine was still on v15 so thanks to you, I just installed v16 from your link. See there, you're still da man! :good::highfive:
Click to expand...
Click to collapse
I can confirm V16 fixes the phone app and resolves this issue. It's being rolled out gradually, in waves. If you don't see the update on the Play Store, you can download it from APKmirror. Start here:
https://www.apkmirror.com/apk/google-inc/google-phone/
My issue is the exact opposite..
I answer a call on my bluetooth headset while the phone is in my pocket and buttons start being pressed so I have to take the phone out to lock the screen.
Any quick fixes on this issue?
I'm late to the party, but I fixed this on a Pixel 2 XL in our household. In the system's app settings I force stopped the phone app and cleared the app cache, then I disabled the "Flip to Shhh" feature in the phone app settings. If that fix works for you, please leave a reply so we can validate.

Proximity Sensor fail!

I'm on my second Pixel 3 XL after an RMA for distorted bottom speaker.
I'm now noticing that the proximity sensor is stopping working when you bring the phone to your ear in a phone call and thus, leaving the screen visible and active.
A restart does fix this but only for about a day!
Has anyone else noticed this issue?
I didn't notice this on the unit that I sent back!
Thanks.
Do you have a screen protector covering the proximity sensor? It may not be working correctly if it's covered.
Is it only during calls or all the time? A few other people have posted about prox issues with the smaller Pixel 3, here's one thread:
https://forum.xda-developers.com/pixel-3/help/proximity-sensor-keeos-display-off-t3864055
Seems it can be fixed by cleaning the area around the sensor if you don't have a screen protector.
fury683 said:
Do you have a screen protector covering the proximity sensor? It may not be working correctly if it's covered.
Is it only during calls or all the time? A few other people have posted about prox issues with the smaller Pixel 3, here's one thread:
https://forum.xda-developers.com/pixel-3/help/proximity-sensor-keeos-display-off-t3864055
Seems it can be fixed by cleaning the area around the sensor if you don't have a screen protector.
Click to expand...
Click to collapse
Thanks for the suggestions.
No screen protector fitted or anything obscuring the sensor.
Next time it happens, I'll check to see if it might need cleaning.
One theory I have, is that this phone has been upgraded with the November patch and maybe there's something in there that has caused this issue.
Has anyone else noticed this after the Nov update?
Thanks.
jscsltd said:
I'm on my second Pixel 3 XL after an RMA for distorted bottom speaker.
I'm now noticing that the proximity sensor is stopping working when you bring the phone to your ear in a phone call and thus, leaving the screen visible and active.
A restart does fix this but only for about a day!
Has anyone else noticed this issue?
Click to expand...
Click to collapse
I just got the phone yesterday and am seeing the exact same behavior. It works and then it does not. Reboot temporarily fixes it.
I know there is a bug when using the pixel buds and unplugging them either before a call or during it would stop the proximity sensor from working.
a reboot was the only thing that would fix this issue for me
xweb10 said:
I just got the phone yesterday and am seeing the exact same behavior. It works and then it does not. Reboot temporarily fixes it.
Click to expand...
Click to collapse
I've RMA'd the phone that had this issue and still have the issue.
It does seem quite random. I'm hoping Dec Update will fix this along with the distorted bottom speaker.
I think that this issue is software related, as I tried using an App that shows when the proximity sensor is triggered and this seemed to work as expected.
How do I test my proximity sensor?
jscsltd said:
I've RMA'd the phone that had this issue and still have the issue.
It does seem quite random. I'm hoping Dec Update will fix this along with the distorted bottom speaker.
I think that this issue is software related, as I tried using an App that shows when the proximity sensor is triggered and this seemed to work as expected.
Click to expand...
Click to collapse
I am trying to get to the bottom of this. Do you happen to have a Samsung Gear watch? I have the S3 and removed the "phone calls" option from the Pixel Bluetooth menu and so far this issue has not occured, but I am still testing.
---------- Post added at 06:25 AM ---------- Previous post was at 06:24 AM ----------
swieder711 said:
How do I test my proximity sensor?
Click to expand...
Click to collapse
There are apps on the play store.
That's interesting regarding the Gear S3 watch.
Yes, I do have one of these watches.
I'll try what you've suggested and report back with the results.
What made you think it could be an interaction with the Gear S3?
Thanks.
jscsltd said:
That's interesting regarding the Gear S3 watch.
Yes, I do have one of these watches.
I'll try what you've suggested and report back with the results.
What made you think it could be an interaction with the Gear S3?
Thanks.
Click to expand...
Click to collapse
I have a pixel 2xl, as well. I looked at the Bluetooth setting on that phone when connected to my S3 and noticed the "phone calls" option was disabled.
I was looking at all apps that access the dialer or phone calls. Really just a guess.
xweb10 said:
I have a pixel 2xl, as well. I looked at the Bluetooth setting on that phone when connected to my S3 and noticed the "phone calls" option was disabled.
I was looking at all apps that access the dialer or phone calls. Really just a guess.
Click to expand...
Click to collapse
I see....good spot.
If I do disable this setting in Bluetooth though, will this just disable the ability to take voice calls on the watch using the internal microphone and speaker or will it as well, stop the watch from vibrating when a call comes in?
jscsltd said:
I see....good spot.
If I do disable this setting in Bluetooth though, will this just disable the ability to take voice calls on the watch using the internal microphone and speaker or will it as well, stop the watch from vibrating when a call comes in?
Click to expand...
Click to collapse
I believe it only disables the ability to take voice calls on the watch. It continues to vibrate when a call comes through.
I forgot: Also boot to Safe Mode first. I do not have a reason, but that is the path I took.
xweb10 said:
I believe it only disables the ability to take voice calls on the watch. It continues to vibrate when a call comes through.
I forgot: Also boot to Safe Mode first. I do not have a reason, but that is the path I took.
Click to expand...
Click to collapse
That's a shame that you can't take voice calls on the watch as that's a feature I do use at times.
Either, way I disabled it after more issues with the screen not blanking and will see how it goes.
I also had a new issue, where I'm in a call and could not switch to Speaker. I would choose the Speaker option but it just would not switch.
I'm wondering if you've had this same issue when you had your Gear S3 watch setup to take calls?
jscsltd said:
That's a shame that you can't take voice calls on the watch as that's a feature I do use at times.
Either, way I disabled it after more issues with the screen not blanking and will see how it goes.
I also had a new issue, where I'm in a call and could not switch to Speaker. I would choose the Speaker option but it just would not switch.
I'm wondering if you've had this same issue when you had your Gear S3 watch setup to take calls?
Click to expand...
Click to collapse
I am able to switch to speaker but I never have my S3 set to take calls. I have not gone full on Michael Knight yet.
BTW My proximity problems are gone. Must be the Bluetooth S3 issue.
I've had to RMA mine due to the bottom speaker crackling. I purchased from carphonewarehouse in the uk so have had to to a standard replacement. Does anyone know if they will send the replacement out before receiving the faulty one? They did this last year with the 2xl. It's not due to get back to them until next Thursday so hoping I won't have to wait too long.
baginz10 said:
I've had to RMA mine due to the bottom speaker crackling. I purchased from carphonewarehouse in the uk so have had to to a standard replacement. Does anyone know if they will send the replacement out before receiving the faulty one? They did this last year with the 2xl. It's not due to get back to them until next Thursday so hoping I won't have to wait too long.
Click to expand...
Click to collapse
I've had my pixel 3 XL replaced twice due to distorted bottom speaker by Carphone Warehouse Business.
They will deliver a replacement and then collect your faulty unit a few days later, in order to allow you to transfer your data to the new unit.
xweb10 said:
I am able to switch to speaker but I never have my S3 set to take calls. I have not gone full on Michael Knight yet.
BTW My proximity problems are gone. Must be the Bluetooth S3 issue.
Click to expand...
Click to collapse
I've switched off the ability to take calls on the S3 and can now switch to phone speaker with ease.
I'm hoping I can re-enable the S3 capability when an update by either Google or Samsung fixes the issue.
jscsltd said:
I've had my pixel 3 XL replaced twice due to distorted bottom speaker by Carphone Warehouse Business.
They will deliver a replacement and then collect your faulty unit a few days later, in order to allow you to transfer your data to the new unit.
Click to expand...
Click to collapse
Sorry I wasn't clear I've done an RMA with google so just wanted to see if anyone else had done the same even though they didn't purchase direct from them. Last year with the 2XL they would send the new one out once the faulty device was sent at the post office, they must have known from the tracking. This time it's via UPS and is going straight to Poland! Not due to arrive until the 4th. If a replacement doesn't get sent out tomorrow or Monday looks like I'll be waiting a while. I even noticed screen burn in when resetting it. Changed to Samsung displays and still burn in from the nav bar just like last year. I wish I'd gone back to carphonewarehouse now to get a replacement!
Wow, I never would have thought of the Samsung gear watch interfering. I have the newest one (the one after the s3) and had the same issue with the screen staying awake while on a call. It was the one thing I really didn't like about the phone. Seems like the symptoms are the same Pixel 3xl, verizon, Samsung Galaxy watch and a restart fixes the issue for a while. I just tried what you suggested. Thank you very much for posting your idea.
I've been dealing with a similar issue, but not exactly,
My screen turns off when I hold the phone against my ear, but the display still seems "active".
My cheek is still bringing the notification area down, toggling my quick settings or even going into the settings app (if my phone was unlocked while I answered a call).
It's been super constant and annoying because one time my flashlight was toggled in an elevator, which was a bit awkward.
Another time my clock app opened and changed my alarm time and then turned it off entirely.
Luckily I could feel the vibration so I knew something was going on but this is a really strange issue.
I have already setup a RMA since the phone has a speaker distortion problem as well, so we'll see what happens once the new device arrives.

Proximity sensor/pocket dial protection

I have been using my 3a xl for a couple weeks and very happy overall with the speed and performance. I am having one issue trying to overcome that's very disappointing. I do a lot of of walking with my phone in my pocket. When ever I get a call or notification while my phone is in any of my pockets it will either answer it or because it's moving around it will go thru the menus etc. Even if I don't pull my phone out it will always do this. The pocket dial/proximity programming is not good. If you test the prox sensor by covering it up you can open, unlock, make calls etc. with it covered. I am coming from a LeMax 2 and never ever had a single problem with that phone. It had a setting in there and wouldn't allow you to accidently open, unlock, do anything if the sensor was covered. Does anyone have any workarounds for this or insight. I should be able to carry it in my pocket without it doing this. Thanks for any input.
You must have a detective prox sensor or something else is not working correctly with your phone. When I cover my prox sensor (with my hand or in my pocket) the screen does not come on for notifications, calls, or when I tap to wake.
When I cover prox sensor and unlock phone with fingerprint the screen comes on too. Does yours do that as well?
retrov said:
When I cover prox sensor and unlock phone with fingerprint the screen comes on too. Does yours do that as well?
Click to expand...
Click to collapse
Yes
I just tested my phone today and my screen does wake for incoming calls even when the prox sensor is covered.
This is very annoying.
It does not wake for notifications.
Very annoying for me as well. I guess it's the software program. With that sensor covered like in your pocket it shouldn't allow that to happen. Thanks for letting me know at least I know my phone isn't defective.
My wife's Moto X4 behaves the same way.
If you want, you can install Xposed and GravityBox, it has an option to use the proximity sensor when deciding to wake the decide (see attached screenshot). It will keep the screen off for incoming calls when the sensor is covered.
creeve4 said:
My wife's Moto X4 behaves the same way.
If you want, you can install Xposed and GravityBox, it has an option to use the proximity sensor when deciding to wake the decide (see attached screenshot). It will keep the screen off for incoming calls when the sensor is covered.
Click to expand...
Click to collapse
I thought Xposed wasn't available for Pie except through some unofficial closed source buggy Magisk extensions. Are you running that? I'm not sure I trust closed source on a rooted phone....
duh1 said:
I thought Xposed wasn't available for Pie except through some unofficial closed source buggy Magisk extensions. Are you running that? I'm not sure I trust closed source on a rooted phone....
Click to expand...
Click to collapse
It's all open source now. I have not experienced any bugs, it's working really well for me.
Search the magisk repo for Riru - Exposed. I use the sandhook variant. You can find links to more information in the module description.
GravityBox Pie has a thread on XDA.
retrov said:
With that sensor covered like in your pocket it shouldn't allow that to happen. Thanks for letting me know at least I know my phone isn't defective.
Click to expand...
Click to collapse
Sounds like an annoying bug to me as well.
Google / Pixel has a bug reporting system...
https://support.google.com/pixelphone/answer/6398243/
If we all submit reports, hopefully they'll take notice and the issue will be fixed in an update...
Just submitted a report on the issue. Thanks
Try the gravity screen app & see if it fixes your issues. I use it & the phone doesn't wake in my pocket for text notifications - but I'm not sure how it will respond to phone calls/notifications; it has options for proximity sensor & a "pocket sensor" feature as well.
retrov said:
Just submitted a report on the issue. Thanks
Click to expand...
Click to collapse
If we want this bug fixed in future updates, everyone should send in a report, especially with Google, squeeky wheel gets their attention...
Anyone that has a pixel 3a 3axl please submit a report on this issue.
My Pixel 3a ja behaving the same way. Coming from a OnePlus 5 with a splendid pocket mode this phone is really getting on my nerves. I love everything about this phone but the constant pocket answering is really bad. Thinking about stop using it...
I've tried every app in Play named pocket mode but nothing seems to work properly.
I've submitted feedback report a couple times hopefully everyone on here can do the same. Won't get fixed until they update on there end. That's the only bad thing I don't like about this phone so far.
Sent.
FYI - for others looking to do this, you file the report under your phone's Settings/About Phone/"Send feedback about this device"
My biggest issue isn't answering in my pocket, but when it's ringing and I pull it out of my pocket, it will see a swipe down action this rejecting the call... Happens to me at least once a day. I really hope this is fixed in Android 10 next week.
acejavelin said:
My biggest issue isn't answering in my pocket, but when it's ringing and I pull it out of my pocket, it will see a swipe down action this rejecting the call... Happens to me at least once a day. I really hope this is fixed in Android 10 next week.
Click to expand...
Click to collapse
Android 10 didn't fix this. I really hate Google right now.
I keep my current N6 phone in a wallet like case with a front cover. Do you guys think that might help?

An issue with calls dropping on S20 Ultra - Proximity sensor issue?

So I have a very weird issue and I'll try to explain the best I can;
For some reason, ever since the S10+ I've had issues with Samsung phones, I think its something to do with the proximity sensor that's now under the glass, I'll explain as I'm getting similar and more issues on my S20 Ultra.
So last year when I had an S10+ and when I was on a call, which I mainly use my left ear (I think my right ear is a few db less so I use my left) I would quite frequently seem to activate the menu (top right) and therefore end up pressing things with my ear, unbeknown to me, sometimes I'd add a 2nd person to the call or simply put the other person on hold! This happened a lot and I was close to sending it off for repair even though I used apps to test to ensure the proximity sensor was working correctly but in the end, I sold it and got an OnePlus 7 Pro, which I didn't have an issue with. During my time with the S10+ I noticed that even though I held the earpiece to my ear I could see the screen light up and that's where I think I'd end up pressing the screen accidentally as I've just explained.
Roll on to now where I'm facing similar issues but also I'm finding if I need both of my hands and therefore use my left shoulder to keep my phone against my ear the call disconnects as if I'm hanging up. Now it seems a straightforward resolution which is not to do that but I've never had this issue before and I've tested it out quite a bit when I do this the screen isn't on and my face is nowhere near the end button!! It's really driving me crazy at the moment and annoying my other half who's normally on the phone to me when this happens!!
Anyone got any suggestions or thoughts, does it happen to anyone else or am I just being stupid??
I haven't gone down the route of resetting the phone yet but I'm going to consider it.
T.I.A
Hi..don't have such an issue, but when i talk with someone longer, i turn off the screen with the Power button and so it stays the whole time black during call....
S20U-Exynos
Xode said:
Hi..don't have such an issue, but when i talk with someone longer, i turn off the screen with the Power button and so it stays the whole time black during call....
S20U-Exynos
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I did that the other day, however, when I moved the screen away I saw it light back up....
maverick1103 said:
I did that the other day, however, when I moved the screen away I saw it light back up....
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Yeah,weird a bit, try to go into the secure lock screen settings and do as i did...maybe it helps ..... like i wrote before, my screen stays black whatever i do while i talk...
View attachment 5012913
S20U-Exynos
Xode said:
Yeah,weird a bit, try to go into the secure lock screen settings and do as i did...maybe it helps ..... like i wrote before, my screen stays black whatever i do while i talk...
S20U-Exynos
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Thanks, I've already got that enabled, will just have a play around.
maverick1103 said:
Thanks, I've already got that enabled, will just have a play around.
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Hi , do you make it work? I have the same problem with my Samsung A71, I have been using all kinds of apps a no one make it work.
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vrgolin said:
Hi , do you make it work? I have the same problem with my Samsung A71, I have been using all kinds of apps a no one make it work.
Sent from my [device_name] using XDA-Developers Legacy app
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Not yet, still having issues.

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