Develop Bugs

Turn over to activate speaker phone?

I hear these AT&T commercials talking about this feature, my verizon TP2 does not do that. The speaker phone button on the back does not do anything either. Is it a setting?

In my stock HTC TP2, in Phone settings (Windows Mobile's, not TouchFlo's), last tab (should be "Advanced"). There's an option that said "when the phone is facing down during a call, use loudspeaker". Check if your phone has this setting?
I don't get all these modifications by providers... in Hongkong phones are sold as is, even when bundled to a certain provider's plan. Many of those modifications aren't really improvements either...

My AT&T Tilt 2 stock rom does this by default!
Cool little feature!!!

not to hijack the thread or anything, but im having the same problem except with the t-mobile version. when its flipped, the mute button lights up but the speaker doesnt activate. the windows option is checked. i messed with some registry settings to enable two way recording (didnt work btw). but that cant be the problem as my brother is having the same problem with his unmodified tmo tp2. his option is checked too.
any ideas?

bump bump, anyone know whats wrong?

Do you have ANY sound? I was using Resco Audio Recorder and I couldn't use the speakerphone when it was working either.. I uninstalled it and no problems since.

i turned this off. it came on once when i was on the couch and it was loud near my ear and freaked me the f out.

I posted about this about a week ago, my solution was to get a new one.
My new one has about 75 dead pixels, so it's going back too.
I'm not satisfied with the build quality at this point...

the speaker does work... when you click the speaker button once in a call. it's just that it doesn't automatically do that when turned over in the call. only the mute button lights up green.
EDIT-
nevermind, it works now. i read this on your thread.
MCbrian said:
I'd say that unless you've been setting it down on an uneven surface -- or not actually setting down at all as the other guy suggests-- there must be something wrong with your phone.
There's no setting/configuration that would cause the inconsistent erratic behavior you describe -- going on then off, vibrating, etc -- if it's setting on a flat table-top or similar.
Click to expand...
Click to collapse
apparently i wasn't lying it evenly face down. i was trying it on the couch so that doesn't help. i layed it evenly this time and it vibrated and the speaker went on. then i did a couple of other tests at angles and sure enough you have to have it evenly face down. at one angle, i had it vibrating like a maniac because it thought it was even and then uneven.
problem solved!

You have to make sure it is even on the surface. Also doing a g-sensor calibration may help as well.

lehmaj said:
you have to make sure it is even on the surface. Also doing a g-sensor calibration may help as well.
Click to expand...
Click to collapse
cheers mate! Workd :d:d

[Q] Screen Glitching, unable to unlock etc.

Hi,
I am experiencing some really strange problems with my phone. I have a 2-month-old HTC one X. I have never dropped it, it has never been in contact with any fluids or damp areas, also I have never tried to unlock and/or root it. It started two weeks ago. The screen started glitching and behaving weird. Sometimes it would stay for an hour, sometimes it was just a few seconds.
(sadly I cant post outside links, but if you search youtube on "HTC one X screen glitch" and than scroll down you will see a video uploaded by DjStasV. Thats what it looks like. But instead of only glitching on a small portion on the screen it was always the whole screen.
But now, it has gone one step further. Sometimes my phone won't unlock if I press the on/off key. The soft keys light up, but the screen doesn't. I can even get called, the phone will ring and vibrate, but I can not pickup because the screen doesn't turn on. For some reason it sometimes does unlock, but I have not been able to discover a reason for that. Also when I manage to unlock it, it sometimes just freezes (the screen). The phone still works (it rings, the notification LED works, it vibrates), but the screen is just frozen. (also a reboot by holding the power button does not work 9/10 times)
I am hoping someone will recognize this problem, and maybe even know how to solve it. Thanks in advance

tzho11 said:
it has never been in contact with any fluids
Click to expand...
Click to collapse
Thats impressive, air is a fluid.
It sounds like a hardware fault.

BenPope said:
Thats impressive, air is a fluid.
It sounds like a hardware fault.
Click to expand...
Click to collapse
Isn't air gas??
I have the same fault and think its hw. Going to the workshop tomorrow to fix the screen and the known WiFi issue also....
Sent from my HTC One X using xda premium

kaospiloten said:
Isn't air gas??
Click to expand...
Click to collapse
Yes.
Gas and liquids are both fluids.

BenPope said:
Yes.
Gas and liquids are both fluids.
Click to expand...
Click to collapse
You are absolutely right :beer::beer:
Sent from my HTC One X using xda premium

BenPope said:
Thats impressive, air is a fluid.
Click to expand...
Click to collapse
In common usage, "fluid" is often used as a synonym for "liquid". But ofcourse, you are right
OT: Thanks for the quick responses, I will check at the nearest HTC service center then

Unable to make or take calls properly on CM11

Please refer to this post:
http://forum.xda-developers.com/showpost.php?p=62828995&postcount=1432
Has anyone gotten this problem? The person who posted this has been the only one having this problem. This can't be a rare thing, is it? Is everyone just dealing with this issue until it gets fixed?

Here is a compilation of the comments made about this issue thus far. There seems to be a consensus that screen protectors are not causing this issue.
11th August 2015
AnotherContributor said:
One issue though I've been having is that when I'm making and receiving calls, sometimes the phone display goes black and will frankly not come back on. I press the App button and sometimes the display comes on, sends the call to the Status Bar, and the screen goes dark. So, I have to press the Application button again and draw down the menu to hang the call up. When I press the power button, the screen flashes on for maybe a quarter second then goes dark. It keeps doing that every time you press the power button. The worst case scenario that has happened a handful of times is that when I'm in a call, neither the power nor application button are responsive. When that happens, pretty much the only option is to power down the phone and reboot.
...
I'm not sure if I would be able to dial an extension with the way the phone is acting up. I feel like this was not an issue the first couple of weeks I had CM on the phone. Now, it seems to be happening with every call.
Click to expand...
Click to collapse
14th September 2015
samuraix21 said:
Hi, I have this issue. Were you able to fix this issue? You're the ONLY person that has posted this issue so I'm not sure if this is a rare hardware issue or everyone on this forum is somehow dealing with it until a fix comes up.
Click to expand...
Click to collapse
19th September 2015
hawk1500 said:
are people still experiencing the screen off during call problem? I am not talking about when you put it up to your face, but how the screen turns off and won't come back on?
Click to expand...
Click to collapse
20th September 2015
hawk1500 said:
Naw, no screen protector installed. tried the proximity sensor fix app as well as the xposed don't go to sleep during call module but it still does it.
Click to expand...
Click to collapse
20th September 2015
tonochito said:
i think that bugs should be listed more detailed:
front facing camera does not work well, if i want to take a selfie it crash. video camera also does not work equal it will crash. I had to install Google Camera and Open Camera in order to have both selfie and video options working, With Google Camera i take selfies and with Open Camera i record videos, As the guy talking about the scren off in calls is true, i don't have a screen protector and it has this behaivour, also as i mentioned there is kind of lag when i try to dial a number i have to do twice, it doesn't show up right away. The same goes when i am calling for example my carrier and i have to dial on the IVR i have to dial twice in order to get the dial keypad. I didn't have Google play crash.
Another thing that i notice was setting a wallpaper as screensaver does not fit in the middle or correctly i had to use Quick Pic and the option 768x1280 because with the stock gallery wallpapers are like aside of the middle
Click to expand...
Click to collapse

I think this issue needs some attention. I am having this problem as well (with and without screen protector). There are times that I need to enter extensions and codes during calls which has become impossible. I have two of these phones and they both behave this way. I recommend that people start posting screenshots of the app Proximity Sensor Finder which displays different distance numbers detected by the prox sensor. See my screenshot attachment which shows the proximity sensor always detecting a "covered" state of 0.0cm even when nothing is in front of the screen. Everyone should go try this and post their findings.
Other phones on CM11 were able to fix this problem in the past by adjusting the calibration which is unique for each phone, so I started searching around through the Fire Phone CM11 files and I found these:
/system/etc/permissions/android.hardware.sensor.proximity.xml
I could not discern anything of value from this .xml file.
/persist/sensor_calibration/SHCAL_DU20060142640727.csv
This file seemed promising. Its timestamp is back in 2014 so I assume that this comes straight from the original Fire Phone files. If this file is actively used to govern sensor behavior, I'm wondering if perhaps it is not being read correctly. It makes me wonder if there is a log out there somewhere that could shed more light on it. Anyways, you can open up that badboy in any spreadsheet to discover sensor IDs for a bunch of sensors along with calibration coefficients in the form of:
SENSOR_TYPE=PROX SENSOR_ID=SI1143 SENSOR_REF=4CCU1 COEFF0=550.30
SENSOR_TYPE=PROX SENSOR_ID=SI1143 SENSOR_REF=4CCU1 COEFF0=395.62
SENSOR_TYPE=PROX SENSOR_ID=SI1143 SENSOR_REF=4CCU1 COEFF0=19262.26
You'll have to open it and analyze it in context of the other columns and other sensors. I've attached it (re-saved in xlsx format because .csv files are not permitted - if you don't trust my xlsx just retrieve the file from your phone). I highlighted the rows of interest. We could just mess with coefficient values, but without any guidance, it could just be a waste of time. Plus we don't know if this even governs the sensors or if it's just helpful documentation. If anyone has insight about this or even far fetched theories, please comment!
I'm thinking about doing a 'grep' on the entire file tree for some of these key words like SENSOR_ID=SI1143, SI1143, 4CCU1, COEFF0, SENSOR_TYPE=PROX etc etc - to see if any files use any of these terms. It may prove unfruitful due to the amount of compiled software that is no longer in text form. Any thoughts about any of this?

i have this screen always making a call with any cm11 i have used in the past, i have to press back and again the keypad and works normal, same when i have to dial a number

tonochito said:
i have this screen always making a call with any cm11 i have used in the past, i have to press back and again the keypad and works normal, same when i have to dial a number
Click to expand...
Click to collapse
But if the prox sensor is always detecting a "covered" state, then it completely disables the screen during a call and we are unable to press "back". Could you post your findings from running Proximity Sensor Finder from CM11 Fire Phone?

jdmillard said:
But if the prox sensor is always detecting a "covered" state, then it completely disables the screen during a call and we are unable to press "back". Could you post your findings from running Proximity Sensor Finder from CM11 Fire Phone?
Click to expand...
Click to collapse
i will give a shot, and post my result

In fact, it would be AWESOME if we could get someone (whose screen does behave perfectly during calls) to post their findings from Proximity Sensor Finder. If their screen works perfectly during calls and this app shows 0.0cm all the time for them too, then we can conclude that this app isn't functioning correctly and we know we need to find our root cause elsewhere.

tonochito said:
i will give a shot, and post my result
Click to expand...
Click to collapse
Available but why it doesn't work right?

tonochito said:
Available but why it doesn't work right?
Click to expand...
Click to collapse
Interesting. Is it stuck on 10.00061 even when you cover the front of your phone with your hand? Or does the number fluctuate?
Which ROM build are you on? (I should say, which publish date?)

jdmillard said:
Interesting. Is it stuck on 10.00061 even when you cover the front of your phone with your hand? Or does the number fluctuate?
Which ROM build are you on? (I should say, which publish date?)
Click to expand...
Click to collapse
yes weird it is stuck no matter what i do, well if i put my finger in the "first camera" of the phoen it goes to zero

tonochito said:
yes weird it is stuck no matter what i do, well if i put my finger in the "first camera" of the phoen it goes to zero
Click to expand...
Click to collapse
That suggests to me that the sensor is "all or none" meaning it doesn't bother detecting intermediate values, rather it just has a threshold that determines a covered or not covered state. That seems normal to me. I need to get mine to do that.
Does your screen behave normally during calls? Specifically, does the screen turn on when you pull the phone away from your face?

jdmillard said:
That suggests to me that the sensor is "all or none" meaning it doesn't bother detecting intermediate values, rather it just has a threshold that determines a covered or not covered state. That seems normal to me. I need to get mine to do that.
Does your screen behave normally during calls? Specifically, does the screen turn on when you pull the phone away from your face?
Click to expand...
Click to collapse
Not always as some users says it sometimes goes black, or i have notice that the notification bar sometimes goes down by itself and the annoying problem of the keypad on calls

I just removed my glass screen protector and now mine behaves just as yours. Which is good that it functions as expected, but also a disappointment about the screen protector. I just looked to request a refund and it appears that they have an excellent return policy so I'm not too worried about it. Now I just need to find a screen protector that doesn't cover the prox sensor. ... sigh.
I'm still interested to see what happens with what you were describing: like how the screen would still behave finicky. I'll keep an eye out for that behavior and I'll let you know if I discover anything about it.
---------- Post added at 01:26 PM ---------- Previous post was at 12:38 PM ----------
tonochito said:
Not always as some users says it sometimes goes black, or i have notice that the notification bar sometimes goes down by itself and the annoying problem of the keypad on calls
Click to expand...
Click to collapse
I forgot to say thanks! You posting your results helped me figure out where I was going wrong. Gracias!

jdmillard said:
I just removed my glass screen protector and now mine behaves just as yours. Which is good that it functions as expected, but also a disappointment about the screen protector. I just looked to request a refund and it appears that they have an excellent return policy so I'm not too worried about it. Now I just need to find a screen protector that doesn't cover the prox sensor. ... sigh.
I'm still interested to see what happens with what you were describing: like how the screen would still behave finicky. I'll keep an eye out for that behavior and I'll let you know if I discover anything about it.
---------- Post added at 01:26 PM ---------- Previous post was at 12:38 PM ----------
I forgot to say thanks! You posting your results helped me figure out where I was going wrong. Gracias!
Click to expand...
Click to collapse
your welcome

I have a glass protector and i noticed over time that i developed a specific technique for answering the phone. I sort of slowly move it close to my ear and then the sound comes on (hear ringing, able to hear caller). If i press the answer button then put it to my ear, most of the time i cant hear the caller but they CAN hear me.
Never even considered it being a sensor issue. I thought it was CM bug triggered by my setup somehow. I flashed this rom and put the glass screen on within a couple of days after receiving it in the mail and since touch-wise the tempered glass works perfectly it was never even a thought. Dont mean to go on but is anyone else dealing with issues like the one i describe? Whats strange is i dont recall having that black screen issue others are experiencing.

KLit75 said:
I have a glass protector and i noticed over time that i developed a specific technique for answering the phone. I sort of slowly move it close to my ear and then the sound comes on (hear ringing, able to hear caller). If i press the answer button then put it to my ear, most of the time i cant hear the caller but they CAN hear me.
Never even considered it being a sensor issue. I thought it was CM bug triggered by my setup somehow. I flashed this rom and put the glass screen on within a couple of days after receiving it in the mail and since touch-wise the tempered glass works perfectly it was never even a thought. Dont mean to go on but is anyone else dealing with issues like the one i describe? Whats strange is i dont recall having that black screen issue others are experiencing.
Click to expand...
Click to collapse
I was lucky enough to have a good return policy on the glass screen protectors I recently got (for two Fire Phones). I'm returning them today and I've already ordered this as a replacement:
http://www.amazon.com/gp/product/B00WXY18WK?psc=1&redirect=true&ref_=od_aui_detailpages00
It has excellent reviews, decent price, very thin, and it is specifically mentioned many times in the reviews that there is a little cutout for the prox sensor (and you can see if if you look carefully at the pictures). I'm hoping that it will solve my black screen woes and protect my screen. There are reports from folks on these forums saying that there is still some strange behavior during calls (such as your example among others). I personally haven't encountered what you're describing, but I'll keep an eye out to see if I can be of any help.

jdmillard said:
Here is a compilation of the comments made about this issue thus far. There seems to be a consensus that screen protectors are not causing this issue.
11th August 2015
14th September 2015
19th September 2015
20th September 2015
20th September 2015
Click to expand...
Click to collapse
Hi. I like to get back about this since I've been quoted on this.
For me, the glass protector screen that I brought from XtremeGuard was the issue my dad had when he tried to make or take calls. After I removed it, it was back to normal.
The persistent issues now, based on what my dad is telling me, is that sometimes after you dial in a number and call a person, you don't hear the ringing tone to know if it went through or not. My dad would freak out when someone on the other line said something since the ringing tone is not working.

tonochito said:
Not always as some users says it sometimes goes black, or i have notice that the notification bar sometimes goes down by itself and the annoying problem of the keypad on calls
Click to expand...
Click to collapse
hi
this is usually related to hardware composer.
cheers

superdragonpt said:
hi
this is usually related to hardware composer.
cheers
Click to expand...
Click to collapse
but why? does it matter with the bootloader, i mean i know the CM11 on the Fire phone still on beta with no NFC working and the camera too at least i am using Snap camera and everything works. But making calls is a bit annoying even i don't use the phone to make a lot of calls just for WhatsApp almost all the time

Proximity Sensor fail!

I'm on my second Pixel 3 XL after an RMA for distorted bottom speaker.
I'm now noticing that the proximity sensor is stopping working when you bring the phone to your ear in a phone call and thus, leaving the screen visible and active.
A restart does fix this but only for about a day!
Has anyone else noticed this issue?
I didn't notice this on the unit that I sent back!
Thanks.

Do you have a screen protector covering the proximity sensor? It may not be working correctly if it's covered.
Is it only during calls or all the time? A few other people have posted about prox issues with the smaller Pixel 3, here's one thread:
https://forum.xda-developers.com/pixel-3/help/proximity-sensor-keeos-display-off-t3864055
Seems it can be fixed by cleaning the area around the sensor if you don't have a screen protector.

fury683 said:
Do you have a screen protector covering the proximity sensor? It may not be working correctly if it's covered.
Is it only during calls or all the time? A few other people have posted about prox issues with the smaller Pixel 3, here's one thread:
https://forum.xda-developers.com/pixel-3/help/proximity-sensor-keeos-display-off-t3864055
Seems it can be fixed by cleaning the area around the sensor if you don't have a screen protector.
Click to expand...
Click to collapse
Thanks for the suggestions.
No screen protector fitted or anything obscuring the sensor.
Next time it happens, I'll check to see if it might need cleaning.
One theory I have, is that this phone has been upgraded with the November patch and maybe there's something in there that has caused this issue.
Has anyone else noticed this after the Nov update?
Thanks.

jscsltd said:
I'm on my second Pixel 3 XL after an RMA for distorted bottom speaker.
I'm now noticing that the proximity sensor is stopping working when you bring the phone to your ear in a phone call and thus, leaving the screen visible and active.
A restart does fix this but only for about a day!
Has anyone else noticed this issue?
Click to expand...
Click to collapse
I just got the phone yesterday and am seeing the exact same behavior. It works and then it does not. Reboot temporarily fixes it.

I know there is a bug when using the pixel buds and unplugging them either before a call or during it would stop the proximity sensor from working.
a reboot was the only thing that would fix this issue for me

xweb10 said:
I just got the phone yesterday and am seeing the exact same behavior. It works and then it does not. Reboot temporarily fixes it.
Click to expand...
Click to collapse
I've RMA'd the phone that had this issue and still have the issue.
It does seem quite random. I'm hoping Dec Update will fix this along with the distorted bottom speaker.
I think that this issue is software related, as I tried using an App that shows when the proximity sensor is triggered and this seemed to work as expected.

How do I test my proximity sensor?

jscsltd said:
I've RMA'd the phone that had this issue and still have the issue.
It does seem quite random. I'm hoping Dec Update will fix this along with the distorted bottom speaker.
I think that this issue is software related, as I tried using an App that shows when the proximity sensor is triggered and this seemed to work as expected.
Click to expand...
Click to collapse
I am trying to get to the bottom of this. Do you happen to have a Samsung Gear watch? I have the S3 and removed the "phone calls" option from the Pixel Bluetooth menu and so far this issue has not occured, but I am still testing.
---------- Post added at 06:25 AM ---------- Previous post was at 06:24 AM ----------
swieder711 said:
How do I test my proximity sensor?
Click to expand...
Click to collapse
There are apps on the play store.

That's interesting regarding the Gear S3 watch.
Yes, I do have one of these watches.
I'll try what you've suggested and report back with the results.
What made you think it could be an interaction with the Gear S3?
Thanks.

jscsltd said:
That's interesting regarding the Gear S3 watch.
Yes, I do have one of these watches.
I'll try what you've suggested and report back with the results.
What made you think it could be an interaction with the Gear S3?
Thanks.
Click to expand...
Click to collapse
I have a pixel 2xl, as well. I looked at the Bluetooth setting on that phone when connected to my S3 and noticed the "phone calls" option was disabled.
I was looking at all apps that access the dialer or phone calls. Really just a guess.

xweb10 said:
I have a pixel 2xl, as well. I looked at the Bluetooth setting on that phone when connected to my S3 and noticed the "phone calls" option was disabled.
I was looking at all apps that access the dialer or phone calls. Really just a guess.
Click to expand...
Click to collapse
I see....good spot.
If I do disable this setting in Bluetooth though, will this just disable the ability to take voice calls on the watch using the internal microphone and speaker or will it as well, stop the watch from vibrating when a call comes in?

jscsltd said:
I see....good spot.
If I do disable this setting in Bluetooth though, will this just disable the ability to take voice calls on the watch using the internal microphone and speaker or will it as well, stop the watch from vibrating when a call comes in?
Click to expand...
Click to collapse
I believe it only disables the ability to take voice calls on the watch. It continues to vibrate when a call comes through.
I forgot: Also boot to Safe Mode first. I do not have a reason, but that is the path I took.

xweb10 said:
I believe it only disables the ability to take voice calls on the watch. It continues to vibrate when a call comes through.
I forgot: Also boot to Safe Mode first. I do not have a reason, but that is the path I took.
Click to expand...
Click to collapse
That's a shame that you can't take voice calls on the watch as that's a feature I do use at times.
Either, way I disabled it after more issues with the screen not blanking and will see how it goes.
I also had a new issue, where I'm in a call and could not switch to Speaker. I would choose the Speaker option but it just would not switch.
I'm wondering if you've had this same issue when you had your Gear S3 watch setup to take calls?

jscsltd said:
That's a shame that you can't take voice calls on the watch as that's a feature I do use at times.
Either, way I disabled it after more issues with the screen not blanking and will see how it goes.
I also had a new issue, where I'm in a call and could not switch to Speaker. I would choose the Speaker option but it just would not switch.
I'm wondering if you've had this same issue when you had your Gear S3 watch setup to take calls?
Click to expand...
Click to collapse
I am able to switch to speaker but I never have my S3 set to take calls. I have not gone full on Michael Knight yet.
BTW My proximity problems are gone. Must be the Bluetooth S3 issue.

I've had to RMA mine due to the bottom speaker crackling. I purchased from carphonewarehouse in the uk so have had to to a standard replacement. Does anyone know if they will send the replacement out before receiving the faulty one? They did this last year with the 2xl. It's not due to get back to them until next Thursday so hoping I won't have to wait too long.

baginz10 said:
I've had to RMA mine due to the bottom speaker crackling. I purchased from carphonewarehouse in the uk so have had to to a standard replacement. Does anyone know if they will send the replacement out before receiving the faulty one? They did this last year with the 2xl. It's not due to get back to them until next Thursday so hoping I won't have to wait too long.
Click to expand...
Click to collapse
I've had my pixel 3 XL replaced twice due to distorted bottom speaker by Carphone Warehouse Business.
They will deliver a replacement and then collect your faulty unit a few days later, in order to allow you to transfer your data to the new unit.

xweb10 said:
I am able to switch to speaker but I never have my S3 set to take calls. I have not gone full on Michael Knight yet.
BTW My proximity problems are gone. Must be the Bluetooth S3 issue.
Click to expand...
Click to collapse
I've switched off the ability to take calls on the S3 and can now switch to phone speaker with ease.
I'm hoping I can re-enable the S3 capability when an update by either Google or Samsung fixes the issue.

jscsltd said:
I've had my pixel 3 XL replaced twice due to distorted bottom speaker by Carphone Warehouse Business.
They will deliver a replacement and then collect your faulty unit a few days later, in order to allow you to transfer your data to the new unit.
Click to expand...
Click to collapse
Sorry I wasn't clear I've done an RMA with google so just wanted to see if anyone else had done the same even though they didn't purchase direct from them. Last year with the 2XL they would send the new one out once the faulty device was sent at the post office, they must have known from the tracking. This time it's via UPS and is going straight to Poland! Not due to arrive until the 4th. If a replacement doesn't get sent out tomorrow or Monday looks like I'll be waiting a while. I even noticed screen burn in when resetting it. Changed to Samsung displays and still burn in from the nav bar just like last year. I wish I'd gone back to carphonewarehouse now to get a replacement!

Wow, I never would have thought of the Samsung gear watch interfering. I have the newest one (the one after the s3) and had the same issue with the screen staying awake while on a call. It was the one thing I really didn't like about the phone. Seems like the symptoms are the same Pixel 3xl, verizon, Samsung Galaxy watch and a restart fixes the issue for a while. I just tried what you suggested. Thank you very much for posting your idea.

I've been dealing with a similar issue, but not exactly,
My screen turns off when I hold the phone against my ear, but the display still seems "active".
My cheek is still bringing the notification area down, toggling my quick settings or even going into the settings app (if my phone was unlocked while I answered a call).
It's been super constant and annoying because one time my flashlight was toggled in an elevator, which was a bit awkward.
Another time my clock app opened and changed my alarm time and then turned it off entirely.
Luckily I could feel the vibration so I knew something was going on but this is a really strange issue.
I have already setup a RMA since the phone has a speaker distortion problem as well, so we'll see what happens once the new device arrives.

AOD not turning off when phone is in my pocket or when face down

As the title indicates.* Always On Display now never goes off even when it is in my pocket or phone face is down at night.* AOD used to turn off as expected and believe this broke after the September security update.*
AOD remaining on when the phone is in pockets or face down is resulting in increase of battery use. I have unlocked Note 10+ on T-Mobile.
I posted this on Samsung support as well. Can you guys check and confirm if you are seeing the same issue?
Sent from my SM-N975U1 using Tapatalk

I've mentioned on another forum that I'm having this issue as well. I have the Note10+ T-Mobile with the September update. When I first got my phone before the September update, my phone's AOD used to turn off when I close my flip case. I checked this when I first got my phone because I was reading forums and people were saying it didn't work. Then after the September update, I noticed that the AOD will not turn off anymore when I close my flip case or even face down. Now it will just dim when the case is closed but never turn off.
Thanks for posting this on the Samsung forum as well. I hope they get back to you and give us an update to fix this issue.

Mine also is not working. I'm using tap-to-turn-on right now, and prefer it, but just chiming in here.

As a temporary solution you guys could set it to "show on tap", that's how I set mine from the beginning, so AOD is off unless you tap on it, or set it active during certain hours. If it was working and no more, probably bug in the update, what else is new, yawn.

Pinan said:
Mine also is not working. I'm using tap-to-turn-on right now, and prefer it, but just chiming in here.
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pete4k said:
As a temporary solution you guys could set it to "show on tap", that's how I set mine from the beginning, so AOD is off unless you tap on it, or set it active during certain hours. If it was working and no more, probably bug in the update, what else is new, yawn.
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Kind of disappointing. Pay $1,100 for a phone to only be forced to use it half ass LOL.
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Lepa79 said:
Kind of disappointing. Pay $1,100 for a phone to only be forced to use it half ass LOL.
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This is not likely to ever change. Every new (rushed to market) device has issues. They'll fix it. I actually prefer the tap-on method now.
It is what it is.

If my phone is inside my pocket, I need to take it out and hold in my hand, same at night when sleeping, phone is laying down on night table, I need to pick it up to see the screen. If tapping the screen to activate AOD, when holding the phone in your hand is such a problem, I really would hate to see the drama, when real problems appear, like when you get a message or miss call and there is no notification light etc. LOL.

It's actually worse than just AOD not turning off because after the Sep update the proximity sensor doesn't work except when making a phone call. If I get a text message or email and my phone is in my pocket then the phone display turns on. At a minimum it's bad because the device wastes power turning on in the pocket, but depending what's on the screen it can also inadvertently clear notifications, open apps make a call all by accident. Needs a fix from Samsung ASAP.

sansnil said:
It's actually worse than just AOD not turning off because after the Sep update the proximity sensor doesn't work except when making a phone call. If I get a text message or email and my phone is in my pocket then the phone display turns on. At a minimum it's bad because the device wastes power turning on in the pocket, but depending what's on the screen it can also inadvertently clear notifications, open apps make a call all by accident. Needs a fix from Samsung ASAP.
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It makes sense the problem is with the sensor post the security update since AOD depends on the sensor to turn off in pockets and when face down. Really crappy this gotten broken [emoji17]
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