AL00 EMUI 10 stable Google services broken - Huawei Mate 20 X Questions & Answers

I recently received an update on my Chinese mate 20x. After the update, Google sync does not work and anyting reliant on Google servers is also malfunctioning. For example, WhatsApp cannot backup to Google drive, Google drive does not sync or backup and Google photos is also not working. I'm unable to sign in or switch accounts in the Google app. Tried the usual things like clearing cache etc but didn't help. I'm open to trying anyting and would like to avoid a hard reset. Anyone else having these issues? Any suggestions I could try? Thanks in advance

AL00 EMUI 10 no single Google relate problem here as before. Factory reset and try again

Zanr Zij said:
AL00 EMUI 10 no single Google relate problem here as before. Factory reset and try again
Click to expand...
Click to collapse
Thanks got the response. you upgraded and did a factory reset yourself? If so, is there a guide you followed after the reset on installing Google services?
Thanks again

It is possible because the China ROMs do not come with Google services. Just re-download and re-install the .apk file and it will be fine.
Google Play Store v. 17.5.18 Apk:
https://www.apkmirror.com/apk/googl.../google-play-store-17-5-18-release/#downloads

Thanks for the response has everyone. I just wanted to update and say that after doing a reset through the settings I reinstalled Google services and everything is working. As an added bonus, even my location history now works. It never did in the past.

seti007 said:
Thanks for the response has everyone. I just wanted to update and say that after doing a reset through the settings I reinstalled Google services and everything is working. As an added bonus, even my location history now works. It never did in the past.
Click to expand...
Click to collapse
how did u install google services? just via google play apk? or via google package install?
Sent from my Xiaomi Mi Max 2 (Oxygen) using Tapatalk

jbmc83 said:
how did u install google services? just via google play apk? or via google package install?
Sent from my Xiaomi Mi Max 2 (Oxygen) using Tapatalk
Click to expand...
Click to collapse
you need Google Play Service
https://www.apkmirror.com/apk/google-inc/google-play-services/google-play-services-19-6-68-release/
Google Playstore
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=google+play+store
Google Calendar Sync
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=google+calendar+sync
Google Contact Sync
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=google+contact+sync
you can find all Google Apps and many others on the APK Mirror Page.
These are the most important ones

seti007 said:
Thanks for the response has everyone. I just wanted to update and say that after doing a reset through the settings I reinstalled Google services and everything is working. As an added bonus, even my location history now works. It never did in the past.
Click to expand...
Click to collapse
I reset my phone and installed google play store from apk but location history still doesn't work, how can you enable it ?

Howdy.
Have you managed to solve this? My EVR-AL00 came with Pie and it also had Google Play Store pre-installed with GMS Installer.
Once I had it updated to Android 10, Google Play Store stopped working. I reset the device, got the Google Play Store APK from APKMirror, and installed it.
Now that I have sync issues. Entering Google account profile returns Offline status. Also Google Contacts don't sync and Goodie Books shows connection error when you open the Books app. I can't get any book, the app displays white screen when you open it.
Other apps like GMail and GPay indicate no sync issues, however opening Google account profile from any of the app doesn't display anything on any tab excluding the first one. Also the first tab in profile shows that I'm offline. While I'm not, as I can browse web, chat with WhatsApp, send and receive mail.
Any clues on fixing that?

Here you have all necessary files
Here you have all necessary files : https://drive.google.com/folderview?id=1--UOIQ9ruZIPe3w7tq5o8-HecAlF0e-y

Related

GN missing from Play Store Website after 4.0.4......

Hey Guys,
I updated to 4.0.4 last night by clearing the data for Google Services Framework and rebooted. Update went smooth. Noticed this morning that when I go to the Play Store website, it does not show the Galaxy Nexus under My Devices. Same thing for Google Dashboard. I am on AT&T in the US. Anyone else have this issue? Able to resolve it?
Thanks
Perhaps someone on custom 4.0.4 rom or updated via normal method I.e. Google push update can check if their devices are missing as well ?
If so it would most likely be an issue with 4.0.4 or Google play store
meeporox said:
Perhaps someone on custom 4.0.4 rom or updated via normal method I.e. Google push update can check if their devices are missing as well ?
If so it would most likely be an issue with 4.0.4 or Google play store
Click to expand...
Click to collapse
I fastboot flashed 4.0.4 update to my phone and it shows up in the Play Store. Just installed an app from the web page no problem.
Has to be something with the way you "forced" the update, OP. Try clearing your Play Store cache/data and rebooting, and logging in/out on the browser.
Remove gmail account, readd gmail account
Check to see if you're logged in to GTalk, if not, log in.. it reactivates 'the heartbeat'.
qtx said:
Check to see if you're logged in to GTalk, if not, log in.. it reactivates 'the heartbeat'.
Click to expand...
Click to collapse
I tried this. Same thing. Galaxy Nexus does not show up in Play Store on the Web. I am able to download apps fine on the device itself. Any other ideas? Anybody else's not showing up in the Play Store?
This might be a dumb question but are you able to get into the playstore via your nexus? If you can perhaps you should try to download something from your phone and that might activate the play store to accepting your phone there.
Same for me, not showing up via the website but am able to download apps with no issue.
Try this
http://forum.xda-developers.com/showpost.php?p=24392898&postcount=105
That worked for me retro83. Thanks!
retro83 said:
Try this
http://forum.xda-developers.com/showpost.php?p=24392898&postcount=105
Click to expand...
Click to collapse
Thanks. That did the trick!
So I got my phone showing up in the Play store by signing in the store again. However, the store force closes every time I try to download an app from the web-ui. Anyone else experiencing this?
Downloading from the web seems to be working as normal for me. There was an error (927) bit disappeared after 20 sec.
Yeah, the problem resolved itself on my phone too.
i just cleared the play data sorted it instantly
it seems the problem is not the 4.0.4 update but clearing the Google Services Framework data. I still cannot see the phone on play store but as suggested above I will wait for another 30 min or so to see if it comes up.
PS: still on 4.0.2
Whyt_e said:
i just cleared the play data sorted it instantly
Click to expand...
Click to collapse
This worked for fixing something missing in my device Play Store App, on my Razr M - it has yet to restore my device via the web browser.
Have tried everything else except Factory Reset (trying to avoid this).
Update: A day later my device is back via the web ~ though I suspect it's related to me removing a Secondary Google Account last night.
Running 4.1.2 (stock rom, no root)

[Q] Cannot see One X on play.google.com!

Hi,
I have a One X, 1.28, unlocked&rooted, logged into Google Play on both the device and play.google.com with the same account, saw my apps on play.google.com and on the device, but the One X is not listed on play.google.com/store/account . Anyone else having the same problem?
Cheers,
snooper77
Remove your Google account from Accounts and Sync and try again.
ArmedandDangerous said:
Remove your Google account from Accounts and Sync and try again.
Click to expand...
Click to collapse
Thanks, tried that, re-added my account, but no luck. My phone is still not visible from play.google.com, nor does Google Talk work (doesn't show any contacts).
Found the solution: Clear data/cache of Google Play and Google framework services and restart.
this is not working for me But I didnt find it in "list of Supported Devices"
Your phone or tablet isn’t a supported device. There is no way to manually add your phone or tablet to the device list on play.google.com, and you will not be able to use the Google Play website.
Click to expand...
Click to collapse
I hope this is temporary
gaspo.sk said:
this is not working for me But I didnt find it in "list of Supported Devices"
I hope this is temporary
Click to expand...
Click to collapse
Got the same official response from HTC. Try deleting data of Google Play, Google Talk and Google Services framework, then restart the phone. Took ~1 day for the One X to show up on play.google.com though.
same for me. dont see one x on google.play
Works fine for me. Unbranded One X
Hi guys,
Ever since getting my HTC One X I've had this problem. I spent absolutely hours trying to sort this out and even posted a thread on here however it didn't seem to get any replies or anything, so I was left to solve the issue myself.
People that have this issue, typically experience the issue with the 'Play Store' too. If you try updating a stock installed application such as 'Street View' you get an error message about it not being currently available and being processed later. I spent hours messing about with this, and it turns out the issue is with the accounts!
Remove all your accounts, Google, Facebook ect, especially your HTC account. Clear all the data & cache from the Google Play Store, Framework Services ect. Set up your Google account first and open the Play Store, accept the terms and conditions ect. Go to 'My Apps' and it should have nothing listed. Set up your HTC account then go back to the 'My Apps' section of the 'Play Store' and you should have updates available. If you don't, re-do the steps stated above, however set up your HTC account before the Google account and remember, WIPE DATA!
Tell me if this works guys
snooper77 said:
Thanks, tried that, re-added my account, but no luck. My phone is still not visible from play.google.com, nor does Google Talk work (doesn't show any contacts).
Click to expand...
Click to collapse
It may take some time... when I flash a new rom it sometimes doens't show up for a whole day.
Supaiku said:
It may take some time... when I flash a new rom it sometimes doens't show up for a whole day.
Click to expand...
Click to collapse
This only happens if you have no internet connection (duh!) or have pending downloads on your account associated with another device. It shouldn't be the issue here, as the pending downloads time-out after a certain amount of time

[Q] Market Authentication Error

After loading to Play Store, it said "Authentication is required! Please sign into your Google account!". How to solve?
SAIJUNIOR said:
After loading to Play Store, it said "Authentication is required! Please sign into your Google account!". How to solve?
Click to expand...
Click to collapse
Just Sign In to your google account..
Setting - Sync - Google
I already do this step. I can't solve my problem. Some users said it has country restriction. That's correct?
Go to settings - Apps - All - Google Play Store - Force Stop - Clear data - Clear cache.
If you have "uninstall update" there, uninstall and reboot your phone.
I already do this step. I can't access to play store on phone. how can do?
ok help us out here,
are you rooted?
what rom are you running IF you are rooted?
What country are you in?
thanks
simple download market enabler and select the country eg us, uk
and you're good to go
if apps are restricted in your country u can download via dis method
note this requires root and is just temporary will be back to normal when rebooted
a true lfc supporter
and a former symbian lover
sent from my awesome HTC One V using xda premium
SUPPORT THE SOFTWARE DEVELOPER'S IF YOU LIKE THE GAME / APP BUY IT
SAIJUNIOR said:
After loading to Play Store, it said "Authentication is required! Please sign into your Google account!". How to solve?
Click to expand...
Click to collapse
it says please sign into your google account...right?
then sign into your google account on the pc........
Lloir said:
it says please sign into your google account...right?
then sign into your google account on the pc........
Click to expand...
Click to collapse
I can login google account on PC but i can't access play store on mobile
is there something wrong with google?because i can't seem to get into the play store also the syncing with my gooogle accounts say it is experiencing some problems
Solved? For me anyway.
After tearing my hair out for 2 days with the same exact problem:
Gmail not synching
Play Store "Authentication is required"
Through process of elimination, I discovered that going into Settings - Apps - All - Google Account Manager, and Clearing Data (not just cache) solved the problem with no ill effects.
Android JB 4.2.2
Samsung Nexus 10
market auth
skivnit said:
is there something wrong with google?because i can't seem to get into the play store also the syncing with my gooogle accounts say it is experiencing some problems
Click to expand...
Click to collapse
Actually i removed the sim card, tried to open market it worked fine so maybe it has something to do with regional settings.
re-inserted sim card and still working fine.

Google Services Issue

Hi there,
I left my phone on (i927, CM11, 4.4.4) when I was away and when I returned, I noticed that there are multiple error messages. They appear all the time, even after a reboot.
These are the errors I am getting:
Unfortunately, Google Play services has stopped.
Unfortunately, the process com.google.process.gapps has stopped.
Unfortunately, Google Services Framework has stopped.
Also, when I try to log into Google Play , it says Authentication Required and won't let me retry to login.
Any advice would be much appreciated.
Many thanks in advance!
azwindsor said:
Hi there,
I left my phone on (i927, CM11, 4.4.4) when I was away and when I returned, I noticed that there are multiple error messages. They appear all the time, even after a reboot.
These are the errors I am getting:
Unfortunately, Google Play services has stopped.
Unfortunately, Google Services Framework has stopped.
Also, when I try to log into Google Play , it says Authentication Required and won't let me retry to login.
Any advice would be much appreciated.
Many thanks in advance!
Click to expand...
Click to collapse
Go into settings apps and find and open Google play settings.
Try to uninstall updates of it then reboot and open Google play again.
#
Sent from my LG-H815 using XDA Labs
steadfasterX said:
Go into settings apps and find and open Google play settings.
Try to uninstall updates of it then reboot and open Google play again.
#
Sent from my LG-H815 using XDA Labs
Click to expand...
Click to collapse
Many thanks for the quick response! It seems that less errors are popping up, but they still do. Google Play still doesn't work.
azwindsor said:
Many thanks for the quick response! It seems that less errors are popping up, but they still do. Google Play still doesn't work.
Click to expand...
Click to collapse
Which gapps do you have inatalled?
Sent from my LG-H815 using XDA Labs
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Wr4i7h said:
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Click to expand...
Click to collapse
This sounds very promising, many thanks for sharing your experience and the fix! I will try it and post the results here.
I will also try to find out what gapps I have installed just in case.
Have this problem too
Wr4i7h said:
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Click to expand...
Click to collapse
I had this problem too. I was running a custom ROM - Omni ROM 4.4. I also observed that everything was fine if I didn't update Play Services. However, some apps (eg current Gmail app) require it.
I have since gone back to stock ROM (ICS 4.0.4). The problem now is syncing issues. Not every Google service can sync. EG- Contacts, Keep, Calendar. _ they can't sync. WhatsApp and SwiftKey also cannot connect to my google account. That's where I'm at now. But at least, the phone is usable. It's the syncing problem that I was searching for a solution for and I saw this thread.
TheoFitchner said:
I had this problem too. I was running a custom ROM - Omni ROM 4.4. I also observed that everything was fine if I didn't update Play Services. However, some apps (eg current Gmail app) require it.
I have since gone back to stock ROM (ICS 4.0.4). The problem now is syncing issues. Not every Google service can sync. EG- Contacts, Keep, Calendar. _ they can't sync. WhatsApp and SwiftKey also cannot connect to my google account. That's where I'm at now. But at least, the phone is usable. It's the syncing problem that I was searching for a solution for and I saw this thread.
Click to expand...
Click to collapse
Late reply, but if you use Google Play services 10.0.84, as in the post I linked, sync will work again.
Update: According to this post, the issue will be fixed properly by Google soon. So get ready to delete those directories to allow Play services to update themselves.
use beta gps from here:
http://www.apkmirror.com/apk/google-inc/google-play-services/google-play-services-10-5-48-release/
Hi all, many thanks for all of your responses. I didn't get to try Wr4i7h's suggested fix, but updating Google Play to the latest version today has solved the problem!

EVR-AL00 EMUI 10 Google Bug?

My wife have updated the phone to 10.0.0.185 and got some issues with loading apps related to Google.
Example:
- Google photos won't load/keeps loading
- Google drive won't load/keeps loading
- YouTube won't load/keeps loading
- Google Play sometimes not work correctly
- Backup WhatsApp via Google Drive won't work.
- Sometimes issue with WiFi/mobile internet
It seems I got issue with all Google products..
Someone got these issues?
Kind regards
I don't have these issues on mine. Can't verify the WhatsAppp issue since I don't use this app. The only google issue I have is that I am unable to use Google Assistant via OK google or Hey Google since I can't activate voice match.
I suggest you try to do a Factory Reset.
stanleyhafeld said:
My wife have updated the phone to 10.0.0.185 and got some issues with loading apps related to Google.
Example:
- Google photos won't load/keeps loading
- Google drive won't load/keeps loading
- YouTube won't load/keeps loading
- Google Play sometimes not work correctly
- Backup WhatsApp via Google Drive won't work.
- Sometimes issue with WiFi/mobile internet
It seems I got issue with all Google products..
Someone got these issues?
Kind regards
Click to expand...
Click to collapse
Sent from my HUAWEI EVR-AL00 using XDA Labs
I used to have the same issues after doing a factory reset. Before factory reset, everything worked on EMUI 10. I'm on TL00. Now I'm back on 9.0.0.200.
I have the exact same problems - haven't tried factory reset yet. Seems that some (mostly Google) services cannot reach their servers, or only on mobile data, not on wifi...
I'll probably try the factory reset later today...
SOLVED
OK, I've done a factory reset, restored my backup and it seems to have worked - at least Photos seem to be uploading.
Have .APKs ready for Google Play Store, Chrome, things like SwiftKey keyboard...
EDIT: Yep, everything's working fine after factory reset.
Have you managed to solve this? I'm on 10.0.0.148 and I'm experiencing exact same issues. The phone came preinstalled with Android Pie and I had Google Play Store installed via GMS Installer 1.2.
I have upgraded to Android 10 and received build 10.0.0.188 and this rendered Play Store unusable. The app stopped to initialize. I couldn't login into my Google account anymore, and Play Store started to show that it is being installing some update.
I did a full reset, and everything gone wild. I noticed that if I install Google Play Store APK, some Google apps like Google GMail, Google Maps, Google Drive and Google Photos begin to work. I can even open Google profile properties from within these apps.
However, Google Books never works, it shows whore screen after being started indicating that it cannot connect to Google Servers. Also, news feed in Google Chrome works until you enable bookmark synchronization. Once you do that, the feed disappears and Chrome begins to indicate it will gonna show the news sometime later. Of course, this later time never comes.
At the same time, if you open Google account synchronization settings, you'll notice Chrome synchronization indicates that it works, however GMail and Contacts fall to synchronize.
Also Contracts are listed twice in synchronization status as if there were two Contacts apps on the phone. I only have Huawei contacts, I did no install Google Contacts.
If I install Google Contacts, or Google Framework Services, or Google Play Services, or Google Books, then immediately after installing these apps Google contact synchronization brakes. All Google apps stop seeing internet connection. Opening profile shows the phone is offline. Also, if I logout from Google account, I'm never able to login any of the Google app into the account. None of the apps is able to connect to Google contact services anymore. I even tried to install Google Contact Sync APK, but this didn't help. Nothing but reset helps.
Do I have to revert to PIE to make Google Services sync work?

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