Galaxy Note 10 Plus - Slow Wi-Fi download speeds - Samsung Galaxy Note 10+ Questions & Answers

I have Samsung Note 10 Plus , it shows wi-fi 6 logo when connected to Asus Wifi-6 router AX88U. Sometimes, when I leave my home and come back, the Note 10 plus does connect to AX88U wifi-6 but the speed is slow (about 50 mbps on 200mbps connection). If I turn off wifi on my phone and turn it back again. I get blazing fast 226 mbps. I did check some forums and was advised to change phone wifi setting is to static IP with primary DNS to 8.8.8.8 and secondary dns as 8.8.4.4 but this does not help.
Other steps taken: I disabled Wifi-6 on my router, but issue does not go away even when wifi ac (5Ghz) is being used.
Also, I have done "forget" network on phone, restart phone, reprogram Wifi setting. No use...
Another interesting fact: I have connected Netgear R7900 (wifi ac only, Mu-mimo) in AP mode to AX88U via cat7 cable. One day, I had observed that as I entered my home, my phone had connected to the Netgear router and the download speed was 200mbps with ping of 8 milliseconds. While I was roaming in the home, I was simultaneously browsing a few websites on my phone, and I observed the phone went from Netgear to ASUS router because I could see Wi-Fi logo without the Wi-Fi 6 symbol and then as soon as it hooked to Asus, I could see Wi-Fi logo with Wi-Fi 6 symbol. All of a sudden, the download speed as tested on speed test app went down from 200 Mbps to 6 Mbps. I switched off the Wi-Fi of my phone and switched it back again. the phone then connected with ASUS router on Wi-Fi 6 and the download speed was 200mbps. So this means that my phone performs very poorly when first-time re-connected to ASUS router. Would this be an issue with my phone not receiving signals properly - because of some issue while acting like a wifi-6 client?
Can someone please advise me how to have my phone connect to router with full internet speed? This only happens if I go out of home and come back in AX88U signal range. Also is this a router issue or phone issue? All other devices in my home are wireless ac (Wifi 5) only and have no issues with Asus router. Asus customer support is pointing finger on the Note 10 plus. Please help!

From what you've described here I would say the issue lies with the assus router. Since the netgear works fine.
On reconnect maybe it's not recognizing the phone properly. When it reconnects to your phone with slow speeds have you checked the router's connected device map? (shows what devices are connected to it) does it recognize properly?

lennie said:
From what you've described here I would say the issue lies with the assus router. Since the netgear works fine.
On reconnect maybe it's not recognizing the phone properly. When it reconnects to your phone with slow speeds have you checked the router's connected device map? (shows what devices are connected to it) does it recognize properly?
Click to expand...
Click to collapse
Thank you lennie for your reply. Yes, the device shows up on clients list/ device map. Router does handshake immediately but does not transmit proper speeds. Only difference here is Netgear is AP and is Wifi 5 (ac Mu-mino), whereas Asus ax88u is Wifi 6, ax, main router. So phone does talk well to Netgear but in ac mode. Phone immediately talks to Asus in ax mode but slow speeds. If there is any other way out please let me know... TIA.

gaggz said:
Thank you lennie for your reply. Yes, the device shows up on clients list/ device map. Router does handshake immediately but does not transmit proper speeds. Only difference here is Netgear is AP and is Wifi 5 (ac Mu-mino), whereas Asus ax88u is Wifi 6, ax, main router. So phone does talk well to Netgear but in ac mode. Phone immediately talks to Asus in ax mode but slow speeds. If there is any other way out please let me know... TIA.
Click to expand...
Click to collapse
Hmmm have you tried to reset network settings on your phone yet? But I seriously think it's a problem with the router and not the phone.
Does this problem only happen to the Note 10 and no other device?
Have you checked for router updates?
Do you use a private DNS service? VPN?
Do you have WiFi power saving mode enabled?

lennie said:
Hmmm have you tried to reset network settings on your phone yet? But I seriously think it's a problem with the router and not the phone.
Does this problem only happen to the Note 10 and no other device?
Have you checked for router updates?
Do you use a private DNS service? VPN?
Do you have WiFi power saving mode enabled?
Click to expand...
Click to collapse
Hi lennie
I did reset network settings, including forget network>reboot> re-program wifi password. Nothing worked. Router is updated. I do not use private DNS or VPN. Not sure about power saving, all settings are default... Also; in the past I used to have Netgear R7800 as main router and R6900P as AP, such incidents did not occur. Not sure where the problem lies. While contacting respective customer care, Asus blames Samsung and vice versa.

gaggz said:
Hi lennie
I did reset network settings, including forget network>reboot> re-program wifi password. Nothing worked. Router is updated. I do not use private DNS or VPN. Not sure about power saving, all settings are default... Also; in the past I used to have Netgear R7800 as main router and R6900P as AP, such incidents did not occur. Not sure where the problem lies. While contacting respective customer care, Asus blames Samsung and vice versa.
Click to expand...
Click to collapse
FYI for everyone - I just got on phone, my 4th time with Asus. They finally agreed that one more user was facing same issue so they have taken feedback seriously and are addressing this connectivity issue via another firmware update. No idea when this would be released. Asus asked me to return to original seller (an individual on eBay as it is within 30 days of purchase) or send to Asus for service. If service, then I will have to pay for shipping and arrange for a temporary router myself. Hence returning to seller on eBay. So we do have issues where router will not talk well with certain devices!

gaggz said:
FYI for everyone - I just got on phone, my 4th time with Asus. They finally agreed that one more user was facing same issue so they have taken feedback seriously and are addressing this connectivity issue via another firmware update. No idea when this would be released. Asus asked me to return to original seller (an individual on eBay as it is within 30 days of purchase) or send to Asus for service. If service, then I will have to pay for shipping and arrange for a temporary router myself. Hence returning to seller on eBay. So we do have issues where router will not talk well with certain devices!
Click to expand...
Click to collapse
OK thought so. Glad to hear that they've taken your issue. There's a reason people don't buy Asus products anymore like they use to especially motherboards. They tend to do some things right and others just wrong which you usually don't find out until it's too late.

lennie said:
OK thought so. Glad to hear that they've taken your issue. There's a reason people don't buy Asus products anymore like they use to especially motherboards. They tend to do some things right and others just wrong which you usually don't find out until it's too late.
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Click to collapse
Thanks lennie - any suggestions for a good router? I have one R7800 acting like AP, handles about 15 devices on 2.4Ghz (IoT - smart plugs, 3 wifi cameras @720p, not too much data load; and AX88U main router that handles about 8 devices, where most work is done, like iPads, Cellphones, Laptops on 5Ghz. I need to choose one main new router as I want to get rid of AX88U. Shall I get another R7800 as I did not see any performance difference between Wifi 5 & 6 on a 200mbps bandwidth - or I have shortlisted Wifi-6 RAX80 Netgear as main router. Any advice? TIA!

gaggz said:
Thanks lennie - any suggestions for a good router? I have one R7800 acting like AP, handles about 15 devices on 2.4Ghz (IoT - smart plugs, 3 wifi cameras @720p, not too much data load; and AX88U main router that handles about 8 devices, where most work is done, like iPads, Cellphones, Laptops on 5Ghz. I need to choose one main new router as I want to get rid of AX88U. Shall I get another R7800 as I did not see any performance difference between Wifi 5 & 6 on a 200mbps bandwidth - or I have shortlisted Wifi-6 RAX80 Netgear as main router. Any advice? TIA!
Click to expand...
Click to collapse
Tell you the truth I wouldn't know. But I would go with what works, if the R7800 are works then I don't see why not.

lennie said:
Tell you the truth I wouldn't know. But I would go with what works, if the R7800 are works then I don't see why not.
Click to expand...
Click to collapse
I got informed via another forum subscription that a new AX88U firmware update was out.......
It also happened around the day I was in a bitter situation as I was waiting for seller on eBay to accept my return request. He is a good guy who did not use the router on Ax devices. Now that I have purchased from him and using it on ax client, we came across this issue. Immediately upon reading this note, I updated the router firmware. I then went outside my home for a short walk but when I came back, my cellphone still had poor download speed with router upon reconnecting on 5Ghz. I explained this new observation and sent screenshots of speedtest and the seller kindly accepted my return request. Sadly this update did not sort out my issue.
But here is the good part: I had purchased a new AX88U at full price from Amazon. Initially I noted my 2.4 Ghz speed was very poor 4-25 mbps even when "6" was seen in wifi logo, means cellphone and router were on some new signal standard. With this update, I am getting 7 ms ping and 120-130 mbps download speed (same speeds on 2.4 Ghz with the "faulty" router described above). So this update did really speed up the internet speeds most evidently seen on 2.4 Ghz frequency. Also worth noting: I am not having the "poor download speed upon reconnect" with the brand new router that I just got.

Hello from Germany
This is a bug i already noticed and spent hours and hours with my Note 10 Plus and Asus AX88U !!! Now after 2 Month i give up. If you have 2 same 5GHZ Networks in your house (for better coverage) with the same SSID you can
see what is happening. My Internet Provider Speed is 200 down and 80 up. When first connected to the Asus Wifi 6 Router everything is fine. Than when you go one floor up you will get connected to the Other (i have tested both Asus AI and also as normal Access point via Ethernet ) Router and everything is ok. But than when you go back and connect again with the Asus AX88u in Wifi6 the Download speed on my Note 10 Plus is capped at 4-7 mbps down and 10 up !!! from 200/80. This is only affecting on the new Asus AX88u and Note 10 Plus and it doasn't metter if you switch Wifi6 or use Wifi5 AC . I tested also without 160 Mhz and every other mode nothing is changing. The sync on the Note 10 Plus is 1200 mbps on 5 GHZ so the most possible sync between note 10 device and the Router !! But after you connect to the same SSID on other channel in your house you will have this bug when returning to the Asus AX88u ! Only way is WIFI off and ON and all Speed are back again on Note 10. I have written to Samsung but no one replyed. With other devices like IPAD Pro 12.9 2018 or some Xiaomi devices everything works fine. Only Note 10 Plus is having this Bug . Most of the People will not notice it because almost all services will run fine for them with 10 mbps but i do because i always have my note 10 with Network Data in Statusbar and want to know all the time my network speed etc.
Sry for my English but i hope you understand. Definitly a AX88u Bug !
UPDATE: I tested with new Firmware from 25 of November they seemed to fixed it !!!
Update again : The Bug is still there! Almost every time when u roam in your house and reach again the wifi 6 router from Asus.
Again I have two wifi in my house with same ssid and different channels. It doesn't matter if you put the second router in access point mode or normal router(connected via ethernet cat 6 to Asus) . I also tryed a second Asus Router in Asus Mesh mode wired and over WiFi. Still same behavior.
When first connected to the Asus rt ax 88u with my note 10 plus everything is fine. The wifi sync is 1200 mbps when in same room and I get all of my isp bandwidth 200/80 from my provider. When I move upstairs and reach the second Hotspot the phone automatically switches to the other router (also tested different once). Also here everything is OK you get the full bandwidth up and down. But as soon as you return to the wifi 6 coverage of the rt ax88u the wifi speeds are dropping to almost 4-7 mbps! Down and maximum 20-30 up. Really strange behavior the sync is normal with 1200 mbps but you get no bandwidth! When moving up to the other network everything works fine again.
Also tryed with switching of ax mode but same problem with AC mode. This is a huge bug with Galaxy note 10 plus and Asus AX 88u Router

I recently acquired the Tenda NOVA MW6 mesh network, and have noticed wifi speed issues only with my note 10, not with roku 4k, not with my box S, not with galaxy tab s6, only with note 10, my cablemodem, it has the option wifi, also had problems, also only with note 10 ....

bovoro said:
I recently acquired the Tenda NOVA MW6 mesh network, and have noticed wifi speed issues only with my note 10, not with roku 4k, not with my box S, not with galaxy tab s6, only with note 10, my cablemodem, it has the option wifi, also had problems, also only with note 10 ....
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Click to collapse
Same here, also the Tenda NOVA MW6, and also only speed problems with my Note 10. The reason why t¡is because Note 10 connects to 2.4 Ghz network that seems to be much slower than 5Ghz. Sometimes, out of the blue, Note 10 connects to 5Ghz wifi and then no speed problems at all. I'm trying to find out how to force 5Ghz connection or how to turn off 2.4 Ghz on Note 10, but Google disabled that options in last Android version. So, there seems to be no solution, maybe rooting could solve the issue.

Related

WiFi issues?

I'm really satisfied about defy's performances but there's something i can't figure out with WiFi connection. I'm currently using a netgear wireless-N router which works flawlessy with all the other devices, my defy instead is not able to stay connected for more than 10 seconds, keeping disconnecting and re-connecting to the router, continuosly. No way to use the browser or the market under Wi-Fi.
I'm also on a motorola's forum, there i found other people who experienced the same issue. Some of them say the problem is related to wireless-N routers and yes, it looks like defy works better with wireless-G routers (tested).
Btw, no problem with the 3G.
I was wondering if some of you, here in xda, got trouble with defy's WiFi.
FWIW, I use my defy with my linksys wrt54gl router with no issues whatsoever, so it very well may be the wireless n being the issue.
I'm using an access point (netgear) with wireless N and i'm connected to Wifi all the time. I've had this mobile for a week so i haven't noticed myself getting disconnected on skype...but it works fine with N
I see a wifi issue with my fritz.box as well. wifi is (and stays) connected, but no data is going through. I've found various tips like using static ip or using different channels, but in the end they didn't work for me.
so I rooted the defy and modified the tiwlan.ini where ht_enable was set from 1 to 0, which actually disables N, but gives me a reliable connection instead.
hth
thanks for your replies.
@trosenda
Most of the times it keep disconnecting but sometimes it stays connected but there's no flow of data, that is what happened to you.
I will try your method, disabling N (ht_enable set to 0) probably forces defy to go through G only.
thanks
I have a netgear wifi g and I have some trouble with defy which keep on disconnecting so I can't use the browser or the market...It's not related with wifi n because my router is only g but the problems are there...If you found a solution can you post a step by step explanation?
Solved I figured out defy don't like wifi n routers and protected ones. With a router that broadcasts on g channels with no protection (btw only mac adress control access) the defy works like a charm...hope this help others
kibiwi said:
Solved I figured out defy don't like wifi n routers and protected ones. With a router that broadcasts on g channels with no protection (btw only mac adress control access) the defy works like a charm...hope this help others
Click to expand...
Click to collapse
Thanks.
Yes the problem is exactly what you said - defy doesn't like too much w-N and secured routers. Not all the people have this issue, however, it has been reported to Motorola through their forum. Let's wait for their answer, hopefully there could be a kind of fix.
I was having the same issue with my Belkin N (secured) in my house. But in two other buildings I have G routers w/o issues. So, I figured, just swap the N for a G, right? No. As soon as I tried either of the G routers in the house, same problem as with the N. So I put the Belkin back in the house and spent some time adjusting its three external antennae. Bingo! I now have as solid a connection with the N as with my two other G routers. Must have been interference. Phones? Applianaces? Sonos? BTW the only other thing I had with the same trouble was my PS3. Now, it's connected perfectly as well. Interference.
I'm online through my Linksys 610n router, haven't skipped a beat since I got the phone...
kibiwi said:
Solved I figured out defy don't like wifi n routers and protected ones. With a router that broadcasts on g channels with no protection (btw only mac adress control access) the defy works like a charm...hope this help others
Click to expand...
Click to collapse
Hey guys, just wanted to let you know that turning of the n-standard on my router, going to b/g mixed (from b/g/n) worked great, no more disconnections. Before, is disconnected like all 20 seconds or so.
What worked for me:
My router is a netgear dgn1000 (a/b/g/n), i had WiFi issues for long time, i tried with the G mode only, tried all the possible configurations (both on phone and router), but nothing to do, disconnections every 10 seconds still going on.
Finally i got it working by following these three steps:
1) Update the router firmware (my router was updated to 1.1.00.41)
Then from your dgn1000 configuration page - 192.168.0.1 -
2) Go to "Wireless settings", switch to G mode
3) Go to "LAN Setup" and assign an address reservation to your defy (e.g. 192.168.0.5)
Note: I tried 2) and 3) before the firmware was updated, no success. So, if you have a dgn1000, first of all update the firmware.
Hope this can help
I don't lise connection but the signal is very weak with Wifi. 3g réception is inside on the other hand
Sent from my MB525 using XDA App
xdaid said:
What worked for me:
My router is a netgear dgn1000 (a/b/g/n), i had WiFi issues for long time, i tried with the G mode only, tried all the possible configurations (both on phone and router), but nothing to do, disconnections every 10 seconds still going on.
Finally i got it working by following these three steps:
1) Update the router firmware (my router was updated to 1.1.00.41)
Then from your dgn1000 configuration page - 192.168.0.1 -
2) Go to "Wireless settings", switch to G mode
3) Go to "LAN Setup" and assign an address reservation to your defy (e.g. 192.168.0.5)
Note: I tried 2) and 3) before the firmware was updated, no success. So, if you have a dgn1000, first of all update the firmware.
Hope this can help
Click to expand...
Click to collapse
I had the DGN1000 with firmware 1.1.00.35 and my Milestone 2 was connecting very well. Now, I have a DGN1000 with the 1.1.00.28 and my Milestone 2 doesn't connect at all: every 10 secs the connection is re-established with a new dhcp request.
Do you think I ONLY have to change my firmware? Or I have to change also the address reservation?
hi,
why my DEFY wifi N only connect at 65mbit ???? why not 150mbit???
who knows something about it ???
Hmmmm don't know what to say I gotta netgear dng 2000 have no problem with connection just that the router was a lil weak. Fixed that with antenna replacements. Defy has the 2.2.2 Nordic deblur
Sent from my MB525 using XDA App
i am using TL-WR1043ND and its disconecting about once in minute
changed to wifi B/G nothing helps
FLS-BR how you maneged to get defy with 16GB is it froms SD card

P600 wifi connectivity

I'm having an issue where my WiFi connection drops. Tab still says connected but I get no throughput. All other wireless devices still work. I have to toggle the wifi on the tab on and off to reconnect. Router is an actiontec C1000A.
I've read other threads where people had similar issues and exchanged tablets for new ones only to have them do the same. Router is good, it works with all my other devices without issue. What good is a WiFi only tablet if the WiFi sucks eggs?
squabeggz said:
I'm having an issue where my WiFi connection drops. Tab still says connected but I get no throughput. All other wireless devices still work. I have to toggle the wifi on the tab on and off to reconnect. Router is an actiontec C1000A.
I've read other threads where people had similar issues and exchanged tablets for new ones only to have them do the same. Router is good, it works with all my other devices without issue. What good is a WiFi only tablet if the WiFi sucks eggs?
Click to expand...
Click to collapse
Well my wifi has been brilliant, the only issue I had was that although my wifi router was working with every other device and even my Note 10.1 it didnt want to play youtube videos on it. So I changed connection to my other broadband and it worked a treat so even though your router works with other devices it doesn't mean the tablet is faulty just that the router and tablet don't like each other.
Best way to try this is go to a friends house and try their connection or go to a coffee shop where they have free wifi and hopefully you will see wifi doesn't suck eggs lol. Anyways hope your problem gets sorted.
squabeggz said:
I'm having an issue where my WiFi connection drops. Tab still says connected but I get no throughput. All other wireless devices still work. I have to toggle the wifi on the tab on and off to reconnect. Router is an actiontec C1000A.
I've read other threads where people had similar issues and exchanged tablets for new ones only to have them do the same. Router is good, it works with all my other devices without issue. What good is a WiFi only tablet if the WiFi sucks eggs?
Click to expand...
Click to collapse
Are you just complaining or are you asking for help?............ If your asking for help please tell us if you are using 2.5 or 5ghz, b, g, n, ac, channel #. Many things can cause wifi issues and sometime a monitoring app from the play store like "Wifi analyzer" can help narrow down whats really going on.
Im asking for help by complaining. I'll get some more detailed info on my network and post it up later.
My modem/router was set to auto detect... I used wifi analyzer to set it to a less crowded fixed channel. I also turned off 802.11n. It had b, g and n simultaneously... Now it's just b and g. So that's 2.4 GHz? I don't have super Internet, so no real need for "n". I'll report back after I see if this changes anything. The security is WPA2-Personal...don't know if that has any effect. Any other ideas are appreciated.

WiFi Disconnecting Issue

Hi,
I'm on my second P2XL (Panda). Both have had issues where they constantly and apparently disconnect on Wifi.
I have a Virgin Media superhub 3 (tried turning 5ghz off), also a TP link range extender plug. Seems to happen on both devices, it disconnects when I'm right on top of the Superhub router.
Any suggestions?
Thinking it must be the router, any suggestions?
would it be worth renaming either the 2 or 5ghz ssid?
I am a wifi newb and have the hub set on factory settings.
marmin said:
Hi,
I'm on my second P2XL (Panda). Both have had issues where they constantly and apparently disconnect on Wifi.
I have a Virgin Media superhub 3 (tried turning 5ghz off), also a TP link range extender plug. Seems to happen on both devices, it disconnects when I'm right on top of the Superhub router.
Any suggestions?
Thinking it must be the router, any suggestions?
would it be worth renaming either the 2 or 5ghz ssid?
I am a wifi newb and have the hub set on factory settings.
Click to expand...
Click to collapse
I think you are correct on the issue being with the router, and since the repeater gets its signal from the router the repeater is likely not to blame. Changing the SSID would not help. I would first ensure your router (and repeater) is up to date with the latest firmware. My Netgear router comes out with new firmware 2-3 times per year fixing bugs. TP link offers new firmware but not very often. Another solution may be to change the channel the Wi-Fi is using. Usually set to auto, you can change both the 2.4 and 5 Ghz band channels. It could be interference from your neighbors is causing an issue. There are several Wi-Fi apps you can use to find the least congested channels in your home. WiFi Analyzer is one.
If your router is up to date and still causing problems on different channels, you should consider replacing it with a well supported model. No doubt you have used your phone on other Wi-Fi AP's and not had a problem. If you've tried the above with no success, do some research HERE to find a new router.
This is on the Android fanzine sites.
http://www.androidpolice.com/2017/1...ion-problems-mesh-routers-like-netgears-orbi/
FIXED - For me, my router was pumping 2.4 & 5 ghz as same name. I renamed the 5 ghz, forgot connection on phone and connected to the "new" 5ghz.
No drops since.
Think the phone was getting confused when it was at the far reaches of the 5ghz connection.

HELP! Wifi 5GHz conected without internet

Hi!!
I just bought a new tab s4, and I can not connect it to the 5ghz wifi network. It connects, but says connected without internet. The 2.4GHz network connects perfectly.
PS. Sorry for my English.
Same issue.
My tablet is TIM branded.
Same issue, it connects on 2.4ghz but not on 5ghz...
Anyone?
HI peep's mine is connected to 5 GHz and it’s working flawlessly, it’s showing a connected speed of 866MBPS!
Quick questions, did you try a reboot router and Tab S4 once connected to 5GHZ ?
Also are you using separate WPA2 PSK key ?
As some routers can’t handle separate keys, keep the Wi-Fi key same for both channels i.e 2.4GHZ and 5GHZ!
Does it get ip address from the router/dhcp server you have?
I don't have access to a 5Ghz wifi right now. Next week I'll try the tablet and I'll try everything you said. If the new tablet has the same problem of course, I hope it goes well.
speed_boy said:
Does it get ip address from the router/dhcp server you have?
Click to expand...
Click to collapse
See below and bands i have Separate bands!
Galaxy-Tab-S4
dual stack
Galaxy-Tab-S4
device info type 5 GHz
IP address: 000.000.0000 (DHCP)
MAC address: 77:EE:00:FFD:00
I have the same problem and I noticed that it came with the Anroid Pie update! 2,4G is working fine in my S4.
I have another tablet Samsung Galaxy Note 10.1 2014 edition and 5G Wifi is working flawlessly.
Might it be software issue in Android 9?
My basebandversion is T835XXU3BSF4, kernel 4.4.153-16124683 #2 Fri Jun 14 2019.
My Tab S4 was ,finally, updated to Android 9. 5GHz working fine. Both 5GHz and 2.4GHz working fine...
All good here...
I got one coming in the mail and will report back on my success but if you don't get internet trying setting your dns manually to Google's public one for testing. 8.8.8.8 Could also be related to the channel the router is using for 5ghz.
Malcolm
Okay, so I got a new tab s4, and I have the same problem. At the second floor of my house, I don't connect to the 5Ghz wifi. I have separated bands. I tried changing the channel... I don't know what else try.
InsertCoin_Pls said:
Okay, so I got a new tab s4, and I have the same problem. At the second floor of my house, I don't connect to the 5Ghz wifi. I have separated bands. I tried changing the channel... I don't know what else try.
Click to expand...
Click to collapse
5GHz WiFi has less range than 2.4GHz, maybe the signal strength is not enough at the second level. Use the lowest frequency band available, move the base unit to a place less obstructed etc. This does not sound like a device issue.
1eStar said:
5GHz WiFi has less range than 2.4GHz, maybe the signal strength is not enough at the second level. Use the lowest frequency band available, move the base unit to a place less obstructed etc. This does not sound like a device issue.
Click to expand...
Click to collapse
Yeah, I know, the device issue is that all my other phones, computers and devices are able to connect to the wifi. I enabled the smart wifi and it looks like it's going better, the tablet is able to get better download speed.

Question S22 Wifi drops connection on 5g WIFI 6

I am on the June update and ever since I installed a wifi 6 AP from zyxel my S22 drops the wifi connection every few minutes. It either stays omegle connected with about 2mbits or says connected no internet (with the exclamation on wifi symbol)
I tested this behavior on S21, ASUS ROG flow x13 and Intel WIFI Ax200 (PC). All of them are wifi 6 compatible and have no issues connecting.
My 5ghz and 2ghz bands are separate SSIDs, channels are checked and selected to free channels. AP is connected by LAN to router.
This issue doesn't seem to be that uncommon though, it's probably a QS issue or hardware/firmware related...
Should I contact Samsung? Do they offer replacements that are sent before I send mine back? Because I only have one phone atm and I can't reset it without another phone since there's multiple 2FA accounts etc that I would need to transfer first.
Just as an FYI, I work as an IT specialist and I checked everything so far. This issue is not caused by me or my network configuration!
I have this same issue with my new S22 so I don't think it's a problem with your phone. I have TP-Link Omada APs with the same SSID on both bands. All of my other devices work fine, but my S22 couldn't stay connected for more than a couple of minutes. I fixed it by creating a second SSID for 2.4ghz only and connecting my phone to that one. Now it stays connected most of the time. So I guess it's just the 5ghz band that the phone has problems with.
Do you know what chipset your Zyxel AP uses? Looking online, it's likely to be a Qualcomm IPQ8072. My Omadas use IPC8074 chips which are basically identical. Maybe there's some incompatibility between the phone and this chipset? Hopefully it will be fixed in a firmware release for one or the other...

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