eSIM - How to activate? - Google Pixel 3 XL Questions & Answers

Hello XDA members,
I received (gift) a brand new Google Pixel 3XL phone and I wondering about eSIM support. I canĀ“t find any settings related to this. I saw some articles about Verizon version which do not have this opportunity. Anyway I have two questions:
How I can find version of my phone - Verizon or other?
Is it possible to somehow enable eSIM support for Verizon phones?
Thank you.

I believe your carrier has to activate it, not you. That's how it works for me with project Fi.

I know that the Google version MEID stars with 99 and I think Verizon starts with 98. I don't know if there is a Google fi version or if they just use the Google version.
As far as esim capabilities. The carrier has to activate it on their system and then you download the esim onto your phone to tell it what towers to connect to.
AFAIK Verizon still does not support esim on the pixel yet. I tried to activate it in February on esim and the guy at the store tried multiple times to get the pixel esim ID into the system but it wouldn't even accept all of the digits. Again that was in February so i 'guess' things could have changed but I highly doubt it as the guy at the store called customer service and they mentioned that eventually they will support it but it was not high on their priority list.
Good luck

Related

Dual SIM: active eSIM & SIM

Fellow XDA Devs:
A capability that a few of us approximated but never fully accomplished was using two Carriers on the Pixel 2 XL (active and passive modes).
Now that the Pixel 3 class is released, does anyone have insight on the feasibility of Active eSIM & Active SIM? That would be such an amazing feather which some much cheaper phones accomplish. I recognize that the Telecom overlords (i.e. Verizon and AT&T) would fight tooth and nail against this capability as the technology would diminish their control).
Thus, it may require playing under the hood and determining if the hardware can support. Appreciate any perspectives or insight you may have
Regards,
Herb
I'd be really surprised (and a little disappointed) if the hardware didn't support active/active, so fingers crossed it happens at some point - or is made to happen by one of the resident geniuses here.... but the box shots I have seen only have one IMEI so who knows?
hschreib said:
Fellow XDA Devs:
A capability that a few of us approximated but never fully accomplished was using two Carriers on the Pixel 2 XL (active and passive modes).
Now that the Pixel 3 class is released, does anyone have insight on the feasibility of Active eSIM & Active SIM? That would be such an amazing feather which some much cheaper phones accomplish. I recognize that the Telecom overlords (i.e. Verizon and AT&T) would fight tooth and nail against this capability as the technology would diminish their control).
Thus, it may require playing under the hood and determining if the hardware can support. Appreciate any perspectives or insight you may have
Regards,
Herb
Click to expand...
Click to collapse
Unfortunately, no reason to believe the 3 will be any different than the 2 with regards to active dual sim.
Another 'issue' would still be the eSIM can only be used with Project Fi (unless Google changed their mind).
Yes, but imagine Google Fi on the eSIM and the ability to install any other carrier (domestic or ESPECIALLY International) on the nano-SIM. Appreciate the feedback, markd66 and uicnren. Cheers, Herb
hschreib said:
Yes, but imagine Google Fi on the eSIM and the ability to install any other carrier (domestic or ESPECIALLY International) on the nano-SIM. Appreciate the feedback, markd66 and uicnren. Cheers, Herb
Click to expand...
Click to collapse
Well, you can do that now, you just can't use them concurrently.
Obviously having both active simultaneously is what is desired, but given past history, its not going to happen.
I spoke to the Google Pixel Support and they confirmed that it won't support dual sim.
Ha dual sim? Verizon is not even letting you use the esim in the Pixel 3 XL. At least th 2 XL let you switch between sims. Not true dual but better than nothing. I used the fi for work calls and used the verizon for my personal calls. The sad part is this will not be a major issue so it will be ignored. I will either have to go back to 2 XL or walk with two phones...
Are you saying they have the esim blocked?
Yes that is correct. I really blows
Dazedust28 said:
Yes that is correct. I really blows
Click to expand...
Click to collapse
Are you saying active/active is blocked or the e-sim. On my pixel 3 xl I can now scan a qr code from any carrier or enter in the code manually to activate e-sim. Unfortunately T-Mobile doesn't do esim yet.
My wife is looking to get a pixel 3 and switch to Fi, and was hoping to use the esim thing to also have her work Verizon # on it. Is that a thing that's even possible?
DOMF said:
My wife is looking to get a pixel 3 and switch to Fi, and was hoping to use the esim thing to also have her work Verizon # on it. Is that a thing that's even possible?
Click to expand...
Click to collapse
If she or you are buying through Google, that should be no issue.
eSIM only works on Fi anyway, so you'd then need to get a VZW SIM.
DOMF said:
My wife is looking to get a pixel 3 and switch to Fi, and was hoping to use the esim thing to also have her work Verizon # on it. Is that a thing that's even possible?
Click to expand...
Click to collapse
no, only one active at a time.
Can confirm, can't buy a VZ phone and use eSim. It is disabled
I believe that you can only use one sim at a time. At least that was my experience with the 2XL. Both sims (e and nano) can be active, but you have to switch service to use. I did this traveling internationally.
As for blocking the sim, I cannot comment since I didn't experience this (Google version).
uicnren said:
If she or you are buying through Google, that should be no issue.
eSIM only works on Fi anyway, so you'd then need to get a VZW SIM.
Click to expand...
Click to collapse
Pixel 3 supports eSIM with any carrier by scanning QR code provided by the carrier the same way iPhone XS does. There are few carriers supporting QR code eSIM right now, but launch is imminent on iPhone XS for more, and QR codes should work on Pixel 3 too.
How do you use the eSim on the Pixel anyway?
I wanted to bring this thread back to life as I am interested in the potential capabilities regarding active dual sim, but also wanted to clear up a few things.
the eSIM is not locked to project fi
the eSIM is not disabled
Verizon does not support eSIM (yet)
T-Mobile US does not support eSIM (yet)
the eSIM isn't being 'blocked' by anyone.
I want to know if the hardware would somehow allow dual active. I have two of these devices to test on. I don't know where to start
I'm on Project Fi using eSIM and also have a Giffgaff physical SIM installed just as a backup. It's very quick and easy to switch between them. When I first contacted Fi support to set it up I asked if this was feasible and they said definitely. So confirming that setup does work, but not dual active.
samnada said:
I'm on Project Fi using eSIM and also have a Giffgaff physical SIM installed just as a backup. It's very quick and easy to switch between them. When I first contacted Fi support to set it up I asked if this was feasible and they said definitely. So confirming that setup does work, but not dual active.
Click to expand...
Click to collapse
I know the Apple 3 watch also uses eSim. I'm just waiting for Apple to put the hammer down on Verizon and demand eSim support. Then we'll have it on the Pixel 3 / XL for other than Fi. I'm figuring early 2019 but we'll see. Even so, this will not be eSim dual active but dual standby. It will be some time before manufactures (major ones) will go dual active. Pixel 4, iPhone XI?

T-Mobile and ESIMS

I just got an unlocked Pixel 3XL from Google. Has anyone been able to use an eSim for T-Mobile either with the Pixel 2 or 3? I just called T-Mobile and they tried activating it but I guess it did not work and now I have no service.
homegeek said:
I just got an unlocked Pixel 3XL from Google. Has anyone been able to use an eSim for T-Mobile either with the Pixel 2 or 3? I just called T-Mobile and they tried activating it but I guess it did not work and now I have no service.
Click to expand...
Click to collapse
The E-sim should only work if you have project fi
danon.brown said:
The E-sim should only work if you have project fi
Click to expand...
Click to collapse
Is that a Google issue or T-Mobile? The reason I ask is Apple devices now include esims and T-Mobile is getting ready to support it for those devices.
It's T-Mobile...
homegeek said:
Is that a Google issue or T-Mobile? The reason I ask is Apple devices now include esims and T-Mobile is getting ready to support it for those devices.
Click to expand...
Click to collapse
TMobile. If you were to put a Sim card in your services would work.
danon.brown said:
The E-sim should only work if you have project fi
Click to expand...
Click to collapse
I don't think that's true for the Pixel 3. When you set the phone up it says you can use the eSIM with any compatible carrier (and then I believe gave a URL to check carriers who supported e-SIM).
danon.brown said:
TMobile. If you were to put a Sim card in your services would work.
Click to expand...
Click to collapse
Absolutely correct. I confirmed this with a google rep and a T-Mobile rep. The esim is unlocked for use with any carrier that supports it. T-mobile, does not.
To this point no US carrier supports the eSIM, other than Project Fi. I confirmed this with Google yesterday.
Allegedly, all 4 US carriers are going to support it, but no word on when.
True, the carriers have been dragging their feet since esim's were announced!
uicnren said:
To this point no US carrier supports the eSIM, other than Project Fi. I confirmed this with Google yesterday.
Allegedly, all 4 US carriers are going to support it, but no word on when.
Click to expand...
Click to collapse
This is going to change very very shortly with the release of iOS 12.1 and its support for eSIM on iPhone XS. In USA TMO, ATT and Verizon will support eSIM with bar codes.. hopefully QR codes will work with Pixel 3 given this is a GSMA standard.
All the carriers Apple announced will do eSIM around the world:
https://support.apple.com/en-us/HT209096
bartolo5 said:
This is going to change very very shortly with the release of iOS 12.1 and its support for eSIM on iPhone XS. In USA TMO, ATT and Verizon will support eSIM with bar codes.. hopefully QR codes will work with Pixel 3 given this is a GSMA standard.
All the carriers Apple announced will do eSIM around the world:
https://support.apple.com/en-us/HT209096
Click to expand...
Click to collapse
*HOPEFULLY
I called Verizon today and rep didn't have any idea on what is eSim I just wasted my time... He claiming that he called Google and they told him eSim is not supported yet on Pixel 3 lol
unsungzero1027 said:
Absolutely correct. I confirmed this with a google rep and a T-Mobile rep. The esim is unlocked for use with any carrier that supports it. T-mobile, does not.
Click to expand...
Click to collapse
I hope they will start supporting it since Tmobile and Google are now in a partnership.

eSim transfer available for AT&T on Pixel 3/3XL already?

I called an AT&T store near me (Orange, CA) and I was told they had the new blue sim card pack with the QR code and I could come in today to transfer my number to the esim from the physical...will go tomw morning to see if they know what they're talking about but in the meantime has anyone else tried it on the pixels? If so, how do I open Google's eSim manager app? It says in the play store that I have it installed but I don't see it on the phone..
settings > network & internet > mobile network > advanced > carrier
Guiding.God said:
I called an AT&T store near me (Orange, CA) and I was told they had the new blue sim card pack with the QR code and I could come in today to transfer my number to the esim from the physical...will go tomw morning to see if they know what they're talking about but in the meantime has anyone else tried it on the pixels? If so, how do I open Google's eSim manager app? It says in the play store that I have it installed but I don't see it on the phone..
Click to expand...
Click to collapse
Please let us know if you are successful with this. eSIM is launching tomorrow for iPhone but it's unclear how many carriers are going to give out QR codes instead of a specific app. Truphone for example, seems they'll use an app for eSIM provisioning.
In the case of Pixel what we need at the moment is a QR code but we don't know if the first QR codes will be iPhone specific or will work with Pixel too.
bartolo5 said:
Please let us know if you are successful with this. eSIM is launching tomorrow for iPhone but it's unclear how many carriers are going to give out QR codes instead of a specific app. Truphone for example, seems they'll use an app for eSIM provisioning.
In the case of Pixel what we need at the moment is a QR code but we don't know if the first QR codes will be iPhone specific or will work with Pixel too.
Click to expand...
Click to collapse
You right! I actually called Verizon and they have no clue what is eSim lol. I had to explain to them what is it. But I thought it's a waste of time to be dealing with this at the moment.
NICEGYPT said:
You right! I actually called Verizon and they have no clue what is eSim lol. I had to explain to them what is it. But I thought it's a waste of time to be dealing with this at the moment.
Click to expand...
Click to collapse
Well, if tomorrow they come out with QR eSIM provisioning then they may just work with Pixel given the whole thing is a GSMA standard. I swap SIMs often because of travel and I'm super interested in this. Project Fi eSIM is very nice but too limiting because of Fi.
bartolo5 said:
Please let us know if you are successful with this. eSIM is launching tomorrow for iPhone but it's unclear how many carriers are going to give out QR codes instead of a specific app. Truphone for example, seems they'll use an app for eSIM provisioning.
In the case of Pixel what we need at the moment is a QR code but we don't know if the first QR codes will be iPhone specific or will work with Pixel too.
Click to expand...
Click to collapse
So I went in today and they did infact have the blue sim card pak with the QR Code...However the rep told me that ATT has asked them not to provision customers yet, to wait for a few days. I wanted to know if these would work only on the new iphones but the guy was pretty adamant that they had tested these on a pixel 3 and they work fine. He also confirmed an ATT esim management app will be available. I don't know if he was just trying to placate me and get me out of the store or what, but he took my number and email address so I could be informed when I can come in again to make it work. I guess I'll try again in a few days. Bummer too, since I have to travel in a couple of weeks and I would've liked the dual sim functionality for international use.
Guiding.God said:
He also confirmed an ATT esim management app will be available.
Click to expand...
Click to collapse
This probably just an iOS eSIM management app. Android 9.0 has the APIs to create such apps but the only phone which I know supports them is Pixel 3 (maybe 2s too?) So very few people atm to warrant an app on Android
Guiding.God said:
I called an AT&T store near me (Orange, CA) and I was told they had the new blue sim card pack with the QR code and I could come in today to transfer my number to the esim from the physical...will go tomw morning to see if they know what they're talking about but in the meantime has anyone else tried it on the pixels? If so, how do I open Google's eSim manager app? It says in the play store that I have it installed but I don't see it on the phone..
Click to expand...
Click to collapse
Hello there. Multiple reports of people successfully activating eSIM with a QR code on ATT on their iPhones.. Let us know if QR codes work on Pixel 3 too!
UPDATE:
Seems all three USA carriers fizzled out on launch date and are holding off eSIM for later this year... https://support.apple.com/en-us/HT209096
bartolo5 said:
Hello there. Multiple reports of people successfully activating eSIM with a QR code on ATT on their iPhones.. Let us know if QR codes work on Pixel 3 too!
UPDATE:
Seems all three USA carriers fizzled out on launch date and are holding off eSIM for later this year... https://support.apple.com/en-us/HT209096
Click to expand...
Click to collapse
Yea was just reading a reddit thread, says ATT pulled back from handing out any more qr codes to customers because of some issues with visual voicemail :s
Guiding.God said:
Yea was just reading a reddit thread, says ATT pulled back from handing out any more qr codes to customers because of some issues with visual voicemail :s
Click to expand...
Click to collapse
Clearly the big 3 see this as a disadvantage somehow and ATT decided to pull back when the other two did. Voicemail excuse is BS.
TMobile flat out said they are working on it. Verizon came out with some secondary line CDMA bs, like if they hadn't had months to figure it out.
Now what?
Wait and see I guess. Don't think I'll be using dual sim on my upcoming trip :s

Anyone got A12 on Razr 5G?

Just curious.
I can hear some of other users' news about A12 update while mine's not,
so I've searched for information about how it looks & how the new features work.
But no one tells about the experience itself
Share your thoughts about A12 if you don't mind.
Unlocked retail version in the US here. No A12 update yet, unfortunately.
Same retail US as well, hopefully get it ASAPšŸ„¹
I've just bought an used Razr 5G and it had A12 already installed. Slovenia, EU.
SpeedSlash said:
I've just bought an used Razr 5G and it had A12 already installed. Slovenia, EU.
Click to expand...
Click to collapse
Thanks for sharing. Still no news to retail US for some reason
Moto Updates Tracker
An automated channel that tracks Motorola updates releases. By @vachounet and @yshalsager https://mirrors.lolinet.com/firmware/motorola More automated channels that you may like: @yshalsager_projects
t.me
you can track it here.
Yay, I just got the A12 update on my US Retail version.
Yep. Came through Cricket Wireless for me.
I got the Android 12 update about two months ago (November 2022) in the US on Mint Mobile.
5G stopped working AS SOON AS THE UPDATE COMPLETED and restarted because unknown to me, the carrier network settings were not set for "NR" networks and did not get set properly through the update.
Mint Moile tehncal support connected me directly to Motorola Technicians who had absolutely no idea what to do, it was not in their scripts. They wanted to "repair" my Razr 5G for $966 USD when the current new retail is around $500 USD. After a full factory reset as recommended by Motorola tech support, and having no apps loaded, still no 5G., leaving me to then restore everything back on my phone from various backups, because Motorola's RSA is garbage.
Anyway, a guy on the Motorola / Lenovo forum queued me into the Phone Test menu command sequence, I enabled the NR networks and 5G started instantly and I have not had an issue since.
StagByTriumph said:
I got the Android 12 update about two months ago (November 2022) in the US on Mint Mobile.
5G stopped working AS SOON AS THE UPDATE COMPLETED and restarted because unknown to me, the carrier network settings were not set for "NR" networks and did not get set properly through the update.
Mint Moile tehncal support connected me directly to Motorola Technicians who had absolutely no idea what to do, it was not in their scripts. They wanted to "repair" my Razr 5G for $966 USD when the current new retail is around $500 USD. After a full factory reset as recommended by Motorola tech support, and having no apps loaded, still no 5G., leaving me to then restore everything back on my phone from various backups, because Motorola's RSA is garbage.
Anyway, a guy on the Motorola / Lenovo forum queued me into the Phone Test menu command sequence, I enabled the NR networks and 5G started instantly and I have not had an issue since.
Click to expand...
Click to collapse
Do you remember the steps you did to do that.. ??? Just curious,
surfing191 said:
Do you remember the steps you did to do that.. ??? Just curious,
Click to expand...
Click to collapse
ABSOLUTELY!!
Since the Motorola Tech Forum decided that fixes sharing the keystroke codes to their products are not ALLOWED on their forum.
Make sure you are in a 5G signal area.
Enter *#*#4636#*#* in the phone dialer which should immediately display the "Testing" screen,. That initial sequence is one of many standard Andriod code sequences for accessing just about everything in Android.
Touch "Phone Information".
Touch the "Set Preferred Network Type"
A list of all the network types available should then display.
First note the network that is currently selected in case setting back is needed for operations.
For me it was recommended I then select "NR Only". The phone immediately went into 5G mode, then automatically selected the network with the NR features combination as shown for all my other signal compatibility.
Try it WITH caution, NO GUARANTEES you won't brick your device. If it works, great.
I am not sure why this is not in the standard troubleshooting scripts from the Agents or the Motorola Tech Support, but I'll bet it has something top do with getting a $1000 repair order than actually providing good customer service.
I think you just got super lucky. Most carriers have that lock out where you can't make any changes. It took me two months of reaching out to Cricket to get 5g working on the razr. An actually carrier settings provision update had to be created and sent out to all Razr on Cricket network to enable the feature.
surfing191 said:
I think you just got super lucky. Most carriers have that lock out where you can't make any changes. It took me two months of reaching out to Cricket to get 5g working on the razr. An actually carrier settings provision update had to be created and sent out to all Razr on Cricket network to enable the feature.
Click to expand...
Click to collapse
No, that was all deliberate planning.
The primary reason I left, no RAN AWAY from Verizon, and any other "carrier restricted" phone: far too much restriction on what I could run on my smartphone.
The final Verizon straw was when they told me my new phone, the Verizon 2019 Razr at that time, was 5G compatible with their Verizon 5G networks, which they knew did not work at a corporate level, that was the last straw after digging into the technical specifications and discovering the Verison branded phone radio did not support the correct Verizon 5G Verizon frequency installations. I had been with Verizon since it was known as Airtouch in the late 1980's when I had an analog bag phone.
I returned that 2019 Razr phone for a full refund and quit the can-you-hear-me-now network.
No more carrier locked/ carrier frequency restricted phones for me ever again.
I started the search for only all band, fully unlocked phone models so I and my other family members would have full flexibility of my settings and carriers and had coverage where I needed it using other networks towers.
I will never buy anything other than an all band retail unlocked phone again, nor will I use a service that does not support an unlocked retail version of my preferred phone.
All I would have gotten from Verizon would have been "we are sorry your phone does not work as expected, would you like to buy another one for three times the price and we can give you a $50 trade-in as a loyal customer because that phone does not work - er- is not supported on our network !?"
As consumers we can take our business elsewhere.
So, Yes, I got my moto razr 5g XT2071-3 directly from the Motorola website, unlock. But each carriers, and each mvno have the ability to lock or enable certain settings on the phone through the carriers settings version. If you go to Settings, Network, Mobile Network you will see a carrier setting version number. Each provider will have a different number. This is to enable features like 5g, wifi calling, hotspot, hd-calling. ect.

Question eSim and Root

I saw an ad for a Google Pixel 6 PRO that doesn't accept a physical SIM chip, allowing only eSIM usage. The problem is that the Pixel eSim is not unlocked in my country, so there is no possibility to use it. I wanted to know if with root I could circumvent this.
KiYOxz said:
I saw an ad for a Google Pixel 6 PRO that doesn't accept a physical SIM chip, allowing only eSIM usage. The problem is that the Pixel eSim is not unlocked in my country, so there is no possibility to use it. I wanted to know if with root I could circumvent this.
Click to expand...
Click to collapse
My pixel 6 Pro has a physical nano sim
lil_michelle said:
My pixel 6 Pro has a physical nano sim
Click to expand...
Click to collapse
Yes, but apparently there was a carrier block for physical Sim entry. The only one available is the eSIM but it is blocked in my country. I wanted to know if I can unlock one of the two entries with root.
KiYOxz said:
Yes, but apparently there was a carrier block for physical Sim entry. The only one available is the eSIM but it is blocked in my country. I wanted to know if I can unlock one of the two entries with root.
Click to expand...
Click to collapse
Oh I see, I've never seen that. I would check the LSPosed repo and magisk repo and see. Sorry can't answer it.
When you say esim is locked in your country you mean the carriers offer esim for other models but pixel 6p is not compatible? If that's the case I'm 99.9% sure that it will work no root needed. If they insist to tell them your model just say you have an iPhone. Had the same issue some years ago. Bought a used 4xl from UK with blacklisted physical sim due to debts, no way to remove it from blacklist unless paid out, but esim IMEI was not blacklisted and in my country pixels not supported as well and every carrier representative was saying it will not work. Of course it worked and since then I have used several esims on p4xl p5 p6 and now on p6 pro and pixels still not supported for esim (+ 5g volte etc) in my country
Sp_Ark said:
When you say esim is locked in your country you mean the carriers offer esim for other models but pixel 6p is not compatible? If that's the case I'm 99.9% sure that it will work no root needed. If they insist to tell them your model just say you have an iPhone. Had the same issue some years ago. Bought a used 4xl from UK with blacklisted physical sim due to debts, no way to remove it from blacklist unless paid out, but esim IMEI was not blacklisted and in my country pixels not supported as well and every carrier representative was saying it will not work. Of course it worked and since then I have used several esims on p4xl p5 p6 and now on p6 pro and pixels still not supported for esim (+ 5g volte etc) in my country
Click to expand...
Click to collapse
It's like a block from Google, for example the Pixel does not accept a 5G signal in my country, but with root you can bypass this. The same happens with eSim, but I don't know if root solves it.
KiYOxz said:
It's like a block from Google, for example the Pixel does not accept a 5G signal in my country, but with root you can bypass this. The same happens with eSim, but I don't know if root solves it.
Click to expand...
Click to collapse
I see I don't believe you will find something cause it's a little bit different than making it register to a 5g network. Usually when it comes to sim locks the IMEI is getting blocked and unfortunately Google phones getting blocked (sim lock blacklist etc) via Google s servers and the unlock comes as an OTA. I don't even believe even if you manage to change the IMEI (illegal) that you'll make it work. There are some modules and apps that require root that say they can change IMEI but in most cases they have to do with older phones and especially mediatek ones. Maybe a professional with special tool boxes (like octopus) can do something
Sp_Ark said:
I see I don't believe you will find something cause it's a little bit different than making it register to a 5g network. Usually when it comes to sim locks the IMEI is getting blocked and unfortunately Google phones getting blocked (sim lock blacklist etc) via Google s servers and the unlock comes as an OTA. I don't even believe even if you manage to change the IMEI (illegal) that you'll make it work. There are some modules and apps that require root that say they can change IMEI but in most cases they have to do with older phones and especially mediatek ones. Maybe a professional with special tool boxes (like octopus) can do something
Click to expand...
Click to collapse
Thanks
KiYOxz said:
I saw an ad for a Google Pixel 6 PRO that doesn't accept a physical SIM chip, allowing only eSIM usage. The problem is that the Pixel eSim is not unlocked in my country, so there is no possibility to use it. I wanted to know if with root I could circumvent this.
Click to expand...
Click to collapse
Try a ubigi Esim... It's free and you can test your hypothesis... Here in my country almost all carriers that provides a esim doesn't work with pixel 6 pro. if ubigi esim works it's not a esim blocking problem.

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