Note 10 plus SM-N9750D/S Roaming not working in Europe - Samsung Galaxy Note 10+ Questions & Answers

I am traveling quite a bit between China and Europe and the phone works fine in Asia and when I am in Europe I am using a SIM card from Vodafone the Netherlands.
This works fine in the Netherlands but when traveling in France, Germany, Italy the roaming function does not work. No Data is received or can be transmitted.
Voice etc is fine and all roaming settings are fine too. My CSC settings show OZS_TGY.
Since the SM-N9750D/S is a Snapdragon version I am cautious with loading other firmware although it is unlocked.
Do I need to load other firmware or are the CSC codes the issue? Please help.
Due to the virus outbreak going to Hongkong is not so attractive.

JHplus said:
I am traveling quite a bit between China and Europe and the phone works fine in Asia and when I am in Europe I am using a SIM card from Vodafone the Netherlands.
This works fine in the Netherlands but when traveling in France, Germany, Italy the roaming function does not work. No Data is received or can be transmitted.
Voice etc is fine and all roaming settings are fine too. My CSC settings show OZS_TGY.
Since the SM-N9750D/S is a Snapdragon version I am cautious with loading other firmware although it is unlocked.
Do I need to load other firmware or are the CSC codes the issue? Please help.
Due to the virus outbreak going to Hongkong is not so attractive.
Click to expand...
Click to collapse
Not 100% sure, but i feel like i remember that i read that you may need to enable data for Sim 2 (assuming that's where the Netherlands sim is)
Check for sim settings
Sent from my [device_name] using XDA-Developers Legacy app

Thanks for your reply,
Much appreciated.
I tried using both and switched also between Sim 1 and 2 but did not resolve the issue.
I downloaded the TGY firmware and will do a clean reinstall with ODIN. Hope that will help.
But thank you for your input.

also try manual network selection if set on automatic

Dear Raul,
I think I tried all common tricks to get the roaming going.
My idea is that it needs a different CSC code but not sure if this can still be done with ODIN?
Also Samsung feedback is vague on this,
Thank again Raul,
JH Plus

JHplus said:
Dear Raul,
I think I tried all common tricks to get the roaming going.
My idea is that it needs a different CSC code but not sure if this can still be done with ODIN?
Also Samsung feedback is vague on this,
Thank again Raul,
JH Plus
Click to expand...
Click to collapse
Hi, I bought the same version and I am italian. I am living in USA and here the phone work fine on both Sims! I will be back in Italy this summer I really hope you can solve the problem otherwise I will be in the same situation!

N9750 roaming not working
marcux88 said:
Hi, I bought the same version and I am italian. I am living in USA and here the phone work fine on both Sims! I will be back in Italy this summer I really hope you can solve the problem otherwise I will be in the same situation!
Click to expand...
Click to collapse
I am using a Dutch Vodafone Sim and Vodafone has some special arrangement with the roaming partners in the rest of Europe.
This might be in the CSC code but my phone is from Hongkong having TGY code. So not sure if this is the reason.
So when you come to Italy all might work without problems.
I could not find a way so far to change or adding CSC codes without rooting.
If some one else knows, please let me know. Would be appreciated.

Hello
I have same samsung note 10+ sm-n9750 with TGY CSC code and everything working very nice.
Now I'm in USA and every day I use usa T-Mobile sim card and Polish sim card (in roaming)
When I go to Poland everything working good. Polish sim card it's primary and Usa T-Mobile it's in roaming.
Volte and wificalling calling on both sim card's working very well

I have Note 10 Plus 5G / Debranded from UK vodafone (Changed CSC from VOD/VOD to BTU/BTU) EE SIM and I'm in Latvia now. Everything works perfect. No prob with roaming.

Nettwerk said:
I have Note 10 Plus 5G / Debranded from UK vodafone (Changed CSC from VOD/VOD to BTU/BTU) EE SIM and I'm in Latvia now. Everything works perfect. No prob with roaming.
Click to expand...
Click to collapse
That is good to know. Can you let me know how you changed the CSC code? I have N9750D/S.

Here is: https://r.tapatalk.com/shareLink/to...7&share_fid=3793&share_type=t&link_source=app
Sent from my SM-N976B using Tapatalk

Nettwerk said:
Here is: https://r.tapatalk.com/shareLink/to...7&share_fid=3793&share_type=t&link_source=app
Sent from my SM-N976B using Tapatalk
Click to expand...
Click to collapse
Thanks but your phone seems to be exynos chipset, N9750D/S is a Snapdragon. I was told you can not use firmware of exynos and put it on a Snapdragon phone. Am I right?

marcux88 said:
Hi, I bought the same version and I am italian. I am living in USA and here the phone work fine on both Sims! I will be back in Italy this summer I really hope you can solve the problem otherwise I will be in the same situation!
Click to expand...
Click to collapse
UPDATE 26 JULY 2020
I am in Italy now and I inserted a Vodafone IT. The phone work fine and I noted that over here I have a 4G+ band aggregation while in USA with my ATT SIM I don't and this is really strange because with my old Note 8 ( N950F DS) I use to have band aggregation and both of the phone have the same bands! Someone can explain?

Maybe an old topic, but I just try ....
I live in the Netherlands, have a SM-G7810 ( S20 FE Snapdragon, original TGY but changed tot CHC due to I need Call-recording). SIM-card is Vodafone Netherlands.
In the Netherlands all works great, data and voice.
When I go to Germany, voice works great, but data is nor working. Ofcourse tried everything in settings.
I did not try it with another SIM-card, so I'm not sure if the issue is only the CHC/TGY original phone in combination with Vodafone, or that it is the phone in general used in Europe with any simcard and try to have data on in roaming.

Turn on roaming

Nettwerk said:
Turn on roaming
Click to expand...
Click to collapse
Of course I did. That was the first suggestion the phone came up with, of course.

My phone is samsung N9750
Samsung N9750 vesion have 2 csc is ( BRI - taiwan ) and (TGY- hongkong ),you try flash rom N9750 CSC BRI or change csc to BRI

User app quick shortcut maker create shortcut Radio info ( in app Phone samsung)

Related

Fire phone unlocked version work with GSM carrier outside of USA?

Fire phone unlocked version work with GSM carrier outside of USA or not?
I have to go to work in Thailand for 3 months. Want to use this phone with gsm 850 spectrum
Can I use this phone with local sim.?
Try to find out but never get it
Should work without issues as it's quad band. I've used an unlocked phone in thailand without any problems in the past.
I live in EU, Ukraine and confirm gsm works with local carriers. Should be working in any other corner of the world.
Hamsterok said:
I live in EU, Ukraine and confirm gsm works with local carriers. Should be working in any other corner of the world.
Click to expand...
Click to collapse
Are you saying it works perfectly fine with Ukraine network operators like life and MTC? I bought an unlocked version and planning to take it to Ukraine. Does the data work too?
It's working fine in Singapore.
Lte running.
unlocked fire phone
tantai888 said:
Fire phone unlocked version work with GSM carrier outside of USA or not?
I have to go to work in Thailand for 3 months. Want to use this phone with gsm 850 spectrum
Can I use this phone with local sim.?
Try to find out but never get it
Click to expand...
Click to collapse
Yup it works instantly without any problems i bought the unlocked version directly from amazon and i activated it with a forging sim outside the US
but am still stuck with installing google play cuz i have the latest firmware, so any help guys will be highly appreciated, and on the thread on this regard it says this version ca not be downgraded
hees82 said:
Yup it works instantly without any problems i bought the unlocked version directly from amazon and i activated it with a forging sim outside the US
but am still stuck with installing google play cuz i have the latest firmware, so any help guys will be highly appreciated, and on the thread on this regard it says this version ca not be downgraded
Click to expand...
Click to collapse
You can install Google Play without root/downgrade just search the forum.
It is working in Romania GSM/3G/LTE to without issues.
YES!
Bought mine a few days ago and it works perfectly in Dominican Republic
tantai888 said:
Fire phone unlocked version work with GSM carrier outside of USA or not?
I have to go to work in Thailand for 3 months. Want to use this phone with gsm 850 spectrum
Can I use this phone with local sim.?
Try to find out but never get it
Click to expand...
Click to collapse
in india ??
has anyone gotten it to work with Indian network operators ?
it doesn't seem to work for me ... is there some network setting that needs tweaking ?
I am also facing the same problem here
not working with Indian operator
soyab0007 said:
I am also facing the same problem here
not working with Indian operator
Click to expand...
Click to collapse
The problem is with the data connection or also with voice?
unable to do call/msg
No, FIre Phone wont work in India
I bought Fire Phone in US and sent it to india. My friend confirmed that its not working with Airtel, Vodafone and Idea. I spoke to Amazon Customer care an hour back and they also confirmed that there is an ongoing issue and amazon is working on the resolution. As on today there is no estimated ETA, it might take a month to 3 months.
Gopi
My niece was visiting from New Zealand and got one while here in the states. She now said its working great in NZ.
It is working fine, like a champ in Colombia in 4G LTE network.
working without problems in Japan
arth_ur said:
You can install Google Play without root/downgrade just search the forum.
It is working in Romania GSM/3G/LTE to without issues.
Click to expand...
Click to collapse
I have a problem with an Amazon Fire Phone that I 've bought unlocked from Amazon. It seems that it is not working in Orange Romania.Can you tell me which network are you using in Romania?
As started in the PM, i use Orange and it works, 3G and LTE (where available).
I have a Pre-pay card, some people say that there might be issues with post pay cards SIM/USIM different batch, manufacturers or so.
I can't confirm that.
Sent from my SD4930UR using XDA Free mobile app
You know if its work on viva Network in DR?
Did you know if it work in viva in Dominican Republic?
adrianandujar said:
Bought mine a few days ago and it works perfectly in Dominican Republic
Click to expand...
Click to collapse
yes it should work
viva is a gsm network so it Should work. However the fire phone works with a nano sim, make sure they provide it in viva, if not, you will have to cut it. Check the gsm bands for viva and check the phones band at gsm arena.
josepr007 said:
Did you know if it work in viva in Dominican Republic?
Click to expand...
Click to collapse

Samsung SM-G9860 Snapdragon Enable 5G

Hello, I bought a Samsung S20 Plus SM-G9806 (Snapdragon). Eventhough it's geared up with the N78 Band, it cannot connect to 5G Swisscom Network. Is there a way to fix it (modify carrier policy....) ? Thanks for your help
evenshop said:
Hello, I bought a Samsung S20 Plus SM-G9806 (Snapdragon). Eventhough it's geared up with the N78 Band, it cannot connect to 5G Swisscom Network. Is there a way to fix it (modify carrier policy....) ? Thanks for your help
Click to expand...
Click to collapse
I have a s9+ snapdragon and it can connect to the 4g swisscom. But it's always a danger buy this phones non European version. Some things just don't work, it was the first and last time I do this.
Next time i don't want exynos I buy another brand.
Maybe you must wait for some firmware update. In my s9+ , voLTE only start working after one year [emoji2361]
Enviado do meu SM-G9650 através do Tapatalk
theholyguy said:
I have a s9+ snapdragon and it can connect to the 4g swisscom. But it's always a danger buy this phones non European version. Some things just don't work, it was the first and last time I do this.
Next time i don't want exynos I buy another brand.
Maybe you must wait for some firmware update. In my s9+ , voLTE only start working after one year [emoji2361]
Enviado do meu SM-G9650 através do Tapatalk
Click to expand...
Click to collapse
There is no issue with 4G and there were no issues with 4G phones. If they had the suitable bands, they could connect to any 4G network worldwide. But with 5G constructors had the good idea to enable only specific carriers...
evenshop said:
There is no issue with 4G and there were no issues with 4G phones. If they had the suitable bands, they could connect to any 4G network worldwide. But with 5G constructors had the good idea to enable only specific carriers...
Click to expand...
Click to collapse
Snapdragon is out of Europe so... if it's like you say , unless Samsung decides to enable swisscom 5g on is snapdragon firmware I think you're f**ked up.
In my s9+ the firmware works better in swiss is the Brazilian ZTO... my was from Hongkong and change.
Enviado do meu SM-G9650 através do Tapatalk
evenshop said:
Hello, I bought a Samsung S20 Plus SM-G9806 (Snapdragon). Eventhough it's geared up with the N78 Band, it cannot connect to 5G Swisscom Network. Is there a way to fix it (modify carrier policy....) ? Thanks for your help
Click to expand...
Click to collapse
Can you confirm the csc for this model. It will be one of the CHC, TGY or BRI. It is known that 5g has not been activated on the BRI csc.
west2cool said:
Can you confirm the csc for this model. It will be one of the CHC, TGY or BRI. It is known that 5g has not been activated on the BRI csc.
Click to expand...
Click to collapse
It's TGY... but maybe I should try to flash CHC or BRI...you never know...
evenshop said:
It's TGY... but maybe I should try to flash CHC or BRI...you never know...
Click to expand...
Click to collapse
Try your simcard in sim tray 2.
west2cool said:
Try your simcard in sim tray 2.
Click to expand...
Click to collapse
I put my simcard in simtray 2 and it worked. But I also flashed Taiwan FW (instead of HK). Since I don't have 5G where I live, I had to move to another place, and I forgot to take a pin with me to switch my card.... So I cannot say at the moment what caused 5G to work (change sim tray or flash FW). But I will know it tomorrow. The only thing I can say, is that it works...
evenshop said:
I put my simcard in simtray 2 and it worked. But I also flashed Taiwan FW (instead of HK). Since I don't have 5G where I live, I had to move to another place, and I forgot to take a pin with me to switch my card.... So I cannot say at the moment what caused 5G to work (change sim tray or flash FW). But I will know it tomorrow. The only thing I can say, is that it works...
Click to expand...
Click to collapse
Its nothing to do with the software as the BRI and TGY software are the same and the difference is that TGY csc allows 5g to work. It is a known issue that 5g only works on sim 2.
west2cool said:
Its nothing to do with the software as the BRI and TGY software are the same and the difference is that TGY csc allows 5g to work. It is a known issue that 5g only works on sim 2.
Click to expand...
Click to collapse
OK, I didn't know it. Do you know if Samsung did it on purpose or is it an issue they intend to fix ?
evenshop said:
OK, I didn't know it. Do you know if Samsung did it on purpose or is it an issue they intend to fix ?
Click to expand...
Click to collapse
No-one knows if its intentionally or just a bug.
Same here. I bought a G9860 from Hong Kong and 5g it s not working, it s showing but I cannot connect. In Sim 2 I have SD card. Maybe we have to wait for June upgrade. Or maybe somebody have solution?
I like to list this device to my cacombos.com website so everyone can check supported 4G bands and combinations but i need modem log file. Here is instruction how to get log file: https://mt-tech.fi/en/how-to-get-4g...ons-from-your-android-phone/#Qualcomm_devices and you can send log then to: https://cacombos.com/contribute .
If you can connect phone via diag you can then export carrier_policy where could see how 5G is enabled.

Question Will S22 (Exynos) bought in Europe (Poland) work in USA?

Hello,
Will have a trip to NY, will my unit work there? Possible to use eSIM also?
Thanks for all advices in advance!
You will need a us sim. But yes my European s10+ worked fine in the us and my Korean s22 works fine in the usa and in Eastern Europe.
abramq said:
Hello,
Will have a trip to NY, will my unit work there? Possible to use eSIM also?
Thanks for all advices in advance!
Click to expand...
Click to collapse
You will not get access to all 4G/5G bands but you will still get high speed data and calling if your carrier supports roaming. You can otherwise buy a local prepaid SIM and still get fast data (but not all 4G/5G bands will be available)
Thanks a lot!

Question Can I enable eSIM on Watch while having phone without eSIM?

Hi guys,
I am living in non-supported country according to Google however, I managed to get German eSIM and my original, local eSIM.
Just then I've realized that all tutorials about attaching eSIM to watch requires my phone to be attached to it first, but OnePlus 9 doesn't support it... so... do you happen to know any workaround for it?
It is not dependent on your phone having an eSIM. But what you need to have is a SIM in your phone from a supported carrier: https://support.google.com/googlepixelwatch/answer/12652073
Else you won't have the option to install the eSIM on your watch. You just need it for scanning the QR-Code for your watch, then you can insert your original unsupported SIM into your phone.
I have the same setup. Oneplus 9 Pro. Orderd a Vodafone UK SIM on Ebay and with it in my phone installed the eSIM from my carrier on my watch. Only problem i can't edit the APN on the watch and the APN from my provider isn't recognized by default. So i have no LTE data on the watch, just calls.
flogi12 said:
It is not dependent on your phone having an eSIM. But what you need to have is a SIM in your phone from a supported carrier: https://support.google.com/googlepixelwatch/answer/12652073
Else you won't have the option to install the eSIM on your watch. You just need it for scanning the QR-Code for your watch, then you can insert your original unsupported SIM into your phone.
I have the same setup. Oneplus 9 Pro. Orderd a Vodafone UK SIM on Ebay and with it in my phone installed the eSIM from my carrier on my watch. Only problem i can't edit the APN on the watch and the APN from my provider isn't recognized by default. So i have no LTE data on the watch, just calls.
Click to expand...
Click to collapse
so you think I can have 2 different numbers from supported carrier (1 prepaid, 1 esim) and then load 1 esim from my local carrier? I mean, I insert 1 prepaid from supported carrier, than load esim from supported carrier, than replace supported esim with local esim? Or I am one step too far?
also, what do you mean by "i can't edit the APN on the watch and the APN from my provider isn't recognized by default". What APNs watch has saved?
flogi12 said:
It is not dependent on your phone having an eSIM. But what you need to have is a SIM in your phone from a supported carrier: https://support.google.com/googlepixelwatch/answer/12652073
Else you won't have the option to install the eSIM on your watch. You just need it for scanning the QR-Code for your watch, then you can insert your original unsupported SIM into your phone.
I have the same setup. Oneplus 9 Pro. Orderd a Vodafone UK SIM on Ebay and with it in my phone installed the eSIM from my carrier on my watch. Only problem i can't edit the APN on the watch and the APN from my provider isn't recognized by default. So i have no LTE data on the watch, just calls.
Click to expand...
Click to collapse
I live in Hong Kong. If the Vodafone UK SIM can't roam here, do you think it will work?
unster said:
so you think I can have 2 different numbers from supported carrier (1 prepaid, 1 esim) and then load 1 esim from my local carrier? I mean, I insert 1 prepaid from supported carrier, than load esim from supported carrier, than replace supported esim with local esim? Or I am one step too far?
also, what do you mean by "i can't edit the APN on the watch and the APN from my provider isn't recognized by default". What APNs watch has saved?
Click to expand...
Click to collapse
Yes you can load a "phone esim" on the watch. But it has not been tested for very long.
You only need to insert supported carrier sim in your phone then you can load your local carrier on the watch. No need to load the supported carrier on the watch first. If your carrier sets APN automatically by just inserting sim-card in your phone the watch supports it. If your carrier makes you setup APN manually on your phone you wont get LTE to work on the watch only calls and text will work.
platway said:
I live in Hong Kong. If the Vodafone UK SIM can't roam here, do you think it will work?
Click to expand...
Click to collapse
Roaming with Vodafone should work in Hong Kong. But it should work anyway.
I'm facing a smilar pr
flogi12 said:
It is not dependent on your phone having an eSIM. But what you need to have is a SIM in your phone from a supported carrier: https://support.google.com/googlepixelwatch/answer/12652073
Else you won't have the option to install the eSIM on your watch. You just need it for scanning the QR-Code for your watch, then you can insert your original unsupported SIM into your phone.
I have the same setup. Oneplus 9 Pro. Orderd a Vodafone UK SIM on Ebay and with it in my phone installed the eSIM from my carrier on my watch. Only problem i can't edit the APN on the watch and the APN from my provider isn't recognized by default. So i have no LTE data on the watch, just calls.
Click to expand...
Click to collapse
Does this require having a romaing connection with Vodafone or
platway said:
I live in Hong Kong. If the Vodafone UK SIM can't roam here, do you think it will work?
Click to expand...
Click to collapse
I'm in a similar situation (country with no roaming from UK sim). Please update if this worked for you...
ystokar said:
I'm facing a smilar pr
Does this require having a romaing connection with Vodafone or
I'm in a similar situation (country with no roaming from UK sim). Please update if this worked for you...
Click to expand...
Click to collapse
I got a Vodafone UK SIM today. And I found it can roam to my region (Hong Kong). And I made my eSim from a local carrier work on my Pixel Watch.
I think it won't work if the SIM can't roam to your region because the option to scan QR code didn't appear until the Vodafone SIM connected.
platway said:
I got a Vodafone UK SIM today. And I found it can roam to my region (Hong Kong). And I made my eSim from a local carrier work on my Pixel Watch.
I think it won't work if the SIM can't roam to your region because the option to scan QR code didn't appear until the Vodafone SIM connected.
Click to expand...
Click to collapse
So did you have to buy an actual Vodafone data plan for this to work?
ystokar said:
So did you have to buy an actual Vodafone data plan for this to work?
Click to expand...
Click to collapse
No. I bought this from eBay.
ystokar said:
So did you have to buy an actual Vodafone data plan for this to work?
Click to expand...
Click to collapse
For me it didn't need an active connection on the Vodafone SIM. How i understand it, is that it even works if the SIM isn't activated at all but then you need to have another active Internet connection (WiFi).
Not all the supported carriers can activate the QR Code method, I tried the Softbank(Japan) sim(non-activated), and it just keeps connnecting to the Softbank server, so it failed. I will try the AU sim later.
And I have another sim from Taiwan Mobile which is also non-activated, it just went to the QR Code page without any problem.
Just got a Vodafone UK eSIM(€$ 8.5) from an online travel sim retailer on Shopee Taiwan, will try it on another Pixel tomorrow.
Also ordered a Vodafone DE sim from the same retailer too, waiting for delivery.
The Pixel Watch also support FeliCa, so you can use a Japanese sim + Google Japan account to add the Mobile Suica to Gpay in it.
3688xkevin said:
Just got a Vodafone UK eSIM(€$ 8.5) from an online travel sim retailer on Shopee Taiwan, will try it on another Pixel tomorrow.
Also order a Vodafone DE sim from the same retailer too, waiting for delivery.
The Pixel Watch also support FeliCa, so you can use a Japanese sim + Google Japan account to add the Mobile Suica to Gpay in it.
Click to expand...
Click to collapse
I have tried Vodafone Travel sim and it didnt work.
lxrable said:
I have tried Vodafone Travel sim and it didnt work.
Click to expand...
Click to collapse
It depends on the sim's ICCID, DE/UK is started with 8949/8944, I will know if they're goog or not when I get them.
Just make sure the sim is issued by Vodafone DE/UK, not from 3rd party roaming sim retailer, otherwise the ICCID will be different.
Update: the eSIM I bought in Taiwan is from Vodafone UK, the ICCID is correct and worked as expected
3688xkevin said:
It depends on the sim's ICCID, DE/UK is started with 8944/8949, I will know they're goog or not when I get them.
Click to expand...
Click to collapse
Oh wait my bad. It was actually Orange Travel Sim i tried, never mind.

Question SM-F936B/DS not having 5g support in Europe (estonia)

So like the title says, i dont have 5g in mt 2k€ phone, what gives? is samsung lazy with the firmware updates? or is the international unlocked phone actually hacing some locked bands? any way to unlock n75/n77 bands? i tried my sim in my australian netgear m6 pro in estonia in my location and it works perfeclty, other phones, older samsungs also work fine, but fold 4 just doesnt seem to find anything, besides competing isp tower and saying unknown frequency and 5g sa, if im not mistaken the int fold 4 should have everything? sa, nsa, all bands, etc? no? anyways maybe someone has a solution for me what firmware to flash or what to do, i rma'd my phone but i am 99.9% sure that samsung validated "repair" center wont be able to do anything like that as i have had different issues with different samsung phones before and they wont flash you anything than baltics firmware
Fold4 has 5g and it's working perfectly no need a firmware update. Witch csc are you using ? Witch firmware ? Did you check and search your provider in settings ? 5g/4g/3g/2g is selected ?
I'm not living in a big city in France and have great signal
5G from Orange Flex (Poland) works perfectly.
The same model. No issues. 5G is ok in Germany.
Same here. Latvia, 5G works fine.
the issue is in the firmware side, one of the operators doesnt work, every other operator 5g works, already got samsungs answer that they are working on a fix for it

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