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Just wondering who here is keeping the note 7 and taking the risk of it exploding? I'm happy to keep mine though little annoyed that they've stopped gear VR support and I'm 80% certain Samsung will eventually force us all to return the note 7 by maybe a software update that renders the phone useless.
I honestly have no idea what phone I'd get, I had the S7 edge as a temporary replacement phone while the recall was going on and it didn't feel as good as the note 7, the software wasn't as good and I missed the little features like the swipe gesture in the camera app for example. I still have my note 4 but it uses a different sim card so will have to get an adaptor but even then the note 4 seems really out dated in comparison but I get to keep the S-pen which is the biggest reason I got a note device in the first place. I also have a gear s2 smart watch and while it should work with other android phones it's just works better with a Samsung phone. I hope Samsung do something quick maybe release a note 8 and replace the note 7s with it lol there's just no alternatives.
What are you doing with your note 7?
Heading to VZW over lunch. No clue what I'm replacing with, or if they will even allow me yet (VZW 3rd Party).
mikesaa309 said:
What are you doing with your note 7?
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Hanging on to it for as long as I possibly can. If the deadline for a replacement or refund is midnight on 31st December, I'll hand it in on 31st December.
Is a p**s take though like what about people who've brought cases for the note 7 and other accessories? I purchased my gear vr from ebay for £80 as the seller had it with the note 7 but didn't want it and I couldn't seem to find it anywhere online or in shops probably due to the recall. I had the S7 edge at the time so could still use it but now they've cut off note 7 support so I no longer can use my gear VR so I'd at least like to know exactly what's going on so I can possibly see about selling it. Add on top the money I've spent on apps which I can no long use on the gear VR it's just ridiculous. I personally wouldn't mind waiting through another recall as long as I get to keep and use the note 7 I have then just swap it for a new and hopefully completely safe note 7 but looks like the note 7 is done for.
I'm keeping mine. I will treasure it even more now knowing once it's gone, it's gone forever. Now I need to figure out a way getting rid of the 60% charging cap. I love this phone so much!
jak341 said:
Heading to VZW over lunch. No clue what I'm replacing with, or if they will even allow me yet (VZW 3rd Party).
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VZW was no help here. They said deal w Samsung. BS.
If I change the build.prop file, do you reckon I can trick the oculus app into thinking it's an S7 edge not a note 7?? I used it on the gear vr before the update and it seemed to work okay without getting stupidly hot even had it on charge lol.
The phones I want aren't out yet... Hoping final refund instructions come out in time to pre order the v20.. or maybe the pixel . I'm in the Philippines... Don't know how I can order the pixel lol
juliend said:
VZW was no help here. They said deal w Samsung. BS.
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If not today, give it some time. This is still breaking news and info. hasn't flown down yet.
I did notice in my VZW account that my Note 7 now says "Upgrade Eligible". This wasn't there yesterday. Something on the back end happened.
At minimum, I'm going to deactivate this device and put an old phone on the account for now.
TMO has offered to exchange me out of this POS. But as others have said, there is nothing out there right now to really hold it down. So my question is this, Nougat won't be released for the N7 I suppose, what is the true lifespan of the phone with updates not being released for it? And of course, there is the explosion possibility?
androidcentralsucks said:
TMO has offered to exchange me out of this POS. But as others have said, there is nothing out there right now to really hold it down. So my question is this, Nougat won't be released for the N7 I suppose, what is the true lifespan of the phone with updates not being released for it? And of course, there is the explosion possibility?
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Personally - and you have to make up your own mind on this - I am not even 0.000000000001 % bothered about the "explosion risk". You have about as much chance of winning Euromillions tonight, and in my view, that is no basis to reject a piece of equipment.
The lack of updates and also dismal resale value is much more concerning.
But worse than any of that, I think Samsung will send out an update that cripples the phone. They did it with Rev.1. so I have no reason to assume they won't do the same with Rev.2. Your choice to keep it may very well be taken out of your hands, which personally, I think is disgusting.
jak341 said:
If not today, give it some time. This is still breaking news and info. hasn't flown down yet.
I did notice in my VZW account that my Note 7 now says "Upgrade Eligible". This wasn't there yesterday. Something on the back end happened.
At minimum, I'm going to deactivate this device and put an old phone on the account for now.
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Yeah, I'm back on my OG HTC One, lol. So far 1 hour on the phone with Samsung and everyone is clueless. About to hang up and just hit VZW again in a day or two. I have to say, though, it's irritating to be paying on a device that is powered down and not activated on my line (Edge financing).
Time to cut loses. Thats what samsung did. The phone hase become a liability. Get your money back if you can.
juliend said:
Yeah, I'm back on my OG HTC One, lol. So far 1 hour on the phone with Samsung and everyone is clueless. About to hang up and just hit VZW again in a day or two. I have to say, though, it's irritating to be paying on a device that is powered down and not activated on my line (Edge financing).
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Why don't you just use it? Seriously there's been like 8 with problems out of what, 2 million, 3 million? Seriously you have more chance of being run over than having a problem with the device.
The thing with statistics is they can be unintuitive and lead to strange conclusions. Let's say one phone in every 500,000 is going to develop a fault and catch fire. From Samsung's perspective, that means they can be certain they will have lots of unhappy customers, potential lawsuits and bad publicity and therefore it's a bit of a no-brainer to stop selling it.
But from your perspective, you have a 500,000:1 on chance that your phone will have no problems. And in the remotely unlikely event that it does, how likely is it to kill you, burn your house down or anything like that. Even less likely. There are ZERO such reports.
So it's up to you, but for me, it's a no brainer to keep using it, and I hope Samsung will respect that point of view and not cripple our phones with some unnecessary and unwanted forced update.
Chippy_boy said:
Personally - and you have to make up your own mind on this - I am not even 0.000000000001 % bothered about the "explosion risk". You have about as much chance of winning Euromillions tonight, and in my view, that is no basis to reject a piece of equipment.
The lack of updates and also dismal resale value is much more concerning.
But worse than any of that, I think Samsung will send out an update that cripples the phone. They did it with Rev.1. so I have no reason to assume they won't do the same with Rev.2. Your choice to keep it may very well be taken out of your hands, which personally, I think is disgusting.
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Yeah I agree I'm not so much concerned about the explosion risk but just the lack of support and updates in the future. Wish they'd just let us take the risk I for one wouldn't sue Samsung if my note 7 does explode there's little chance that you haven't heard about the issues from somewhere therefore it's not Samsung's fault that I took the risk.
What did samsung do with the phone after they recalled it, if they didn't fix the issue?
Samsung UK web site has no mention of recall for v2.
Doing nothing until Samsung (who I bought it from) contact me. Even then it won't be going back until it's knocked out by Samsung.
Rick GM said:
Samsung UK web site has no mention of recall for v2.
Doing nothing until Samsung (who I bought it from) contact me. Even then it won't be going back until it's knocked out by Samsung.
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https://twitter.com/SamsungUK/status/785863444696272896, they want UK note 7 owners to give the phone back
mikesaa309 said:
Yeah I agree I'm not so much concerned about the explosion risk but just the lack of support and updates in the future. Wish they'd just let us take the risk I for one wouldn't sue Samsung if my note 7 does explode there's little chance that you haven't heard about the issues from somewhere therefore it's not Samsung's fault that I took the risk.
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Indeed. Just looking it up now, you are 500 times more likely to die from riding a motorbike than you are to have a fire with your Note 7. (Assuming 1 phone per 500,000 has a problem.)
best buy exchanged mine out with no questions asked. I was told to even keep the 256GB SD card. unfortunate I went to the dark side and got iphone7 plus. The LG was just cheap and I was unimpressed. Buying the Google Pixel XL outright to bring over to Sprint was not a option for me. I am done with Sammy with all the issues I have had with there products since the Note 4 and other house hold appliances. Iphone was my only option.
In spite of my best intentions, and really attempting to remain loyal to Samsung during a decidedly rough time for the company, I am being completely abandoned by Samsung. Do they care? Not at all. Do they think the loss of one (more) customer is significant? It would appear not. That attitude is not really great, but it's understandable. If we, the consumers are in a bad way over this, and we certainly are, depending on your particular circumstances, then it's not hard to imagine how messed up thing must be for those Samsung employees that are dedicated and we rightfully proud of the N7.
It's a nightmare for all. That being said, we the living still have to work and play and go on with our lives. I sat on a fence for a week, just paralyzed - I was in denial, I realize; "this can't be... it just can. not. be...
But acceptance is one of the steps I think, and with that in mind I came up with a plan. Trading the Note 7 for an S7 or S7 Edge was not an option. I already HAVE an S7 (work phone) and an S7 Edge (personal phone that I kept when upgrading to Note 7. Besides, neither is a Note. I sold my Note 4 when I got the N7. The S7 Edge is a beautiful phone. It's just not a NOTE. Different usage case.
So I decided, with my options disappearing, that a Note 5 was the best (least worst?) option available to me, as sad as that appears. The Note 5 has the newer build methods and materials, though it's not as balanced, nor as slick as the Note 7 was/is (or as slippery) and I sure don't have to list why it's a weak substitute in this space, but it IS the closest thing to a N7 in a Note Series phone. So I decide to bite the bullet and live with half the internal memory, no water resistance, a smaller battery (but not prone to meltdown at least) etc.
Guess what? No Note 5 to be had. There's obviously SOME around since a guy posted that Verizon got him one for about $375 or so - but AT&T? Nope. Nada. They must have divested themselves of them knowing that NOBODY would want one with the N& selling alongside it. Whoopsie. Bad call. Note 5 would be more popular today than when it was new on the market.
So I tried Samsung. Thinking I would give them a really hard time and hopefully get them to GIVE me one until a new model - ANY new model phone comes out. I have gotten stuff in the past when a company is trying really hard to keep customers.
Guess what? No Note 5 to be had here either. SAMSUNG got rid of them all, at least all the ones in the sales channel. So both AT&T and Samsung can't get me ANY model note phone, including prepaid devices or refurbs (why the rep thought she could find a Prepaid Note 5 is a joke in itself.
To add (another) insult to (yet more) injury, the AT&T rep tells me "You can use the S-Pen on the S7" I kindly explain to her why that is not so, no Wacom digitizer, thus no S-Pen, but she INSISTS! Sher READ IT SOMEWHERE (therefore it MUST be true, right?) So, since I HAVE an S& and 2 S-Pens (one kept back from the 1st N7 recall) I tell okay, let's TRY IT! HEY! Guess what? (I say that a lot here, don't I?) It DOESN'Y WORK! WHAT A SURPRISE! I am SO disappointed. But she tells me (wait for it) You must be doing something wrong. My documentation says a stylus works with the Note 7. FACE PALM (when what I feel like doing is reaching through the phone line and (expletive deleted)
So yeah. Truly without a viable option. And the sad part is, I didn't even WANT the damn Note 5 very much, but was willing to make the best of it, AND stay loyal to Samsung, and buy yet ANOTHER Samsung Phone next year. They keep this up they will be competing with HTC and Motorola on phone sales again. You can't stay at the top of the tier when you a) have no product to sell at that level, and b) Give your (potentially loyal) customers no way to remain so, despite their willingness to work with you.
Based on these realizations I have to believe Samsung will reap exactly what they are sowing today which is big losses of sales, loss of market share, and loss of loyal customer base. It doesn't get much worse than that. But fret not. Even these extremes wouldn't send me over the dark side of the apple.
Note 5's for ATT are everywhere. Have you looked at Amazon lately? BH Photo?
My search was really fruitless. No Verizon Note 5's anywhere except at Verizon, where I would have to pay as much as the Note 7 costs while simultaneously losing my Upgrade status and be stuck with it for 24 months to boot.
So I feel for you but only half as much as I feel for me.
Yes but I need AT&T to GIVE the NOTE 5 to me. I dont want to buy one, lol! I would, under the right circumstances give up the NOTE 7 (sob!) but there's no way I am using up an upgrade or the GO TO on an N5. It has to just be a placeholder, not a replacement for N7.
Just to ask:
Have you tried calling Samsung's Note 7 department based in Colorado? The number is 855-291-6255 - no matter who you first speak with ask for the Note 7 department in Colorado. If you get any grief over it tell them you had called earlier (a little white lie) and you had been on hold with that department for an hour or so and got disconnected and nobody has called you back.
I know of 13 people personally that have used that method to get a full retail refund of the purchase price on their Note 7 devices: 5 of them with AT&T, 4 of them with Verizon, 3 with T-Mobile, and 1 with Sprint. How do I know? Because I gave them that number and those instructions last week after I saw the number posted over at Reddit with the same info and instructions.
Now, as of this minute Samsung might be doing things a bit differently, I don't know, but 5 (2 from AT&T, 1 from Sprint, 1 from T-Mobile, and 1 from Verizon) of those 13 people I provided the number and info too already got their refunds this week (they told me when their checks arrived). They also returned their devices to their carriers and were told to either keep them or wait for Samsung to send the return packaging.
It sure can't hurt to give 'em a call and see what happens. If you're successful and you get the refund congrats, now you'll have money to go buy whatever phone you want (given that if you were under contract with the Note 7 purchase you'd be paying that off if required, some carriers are just writing off those losses at this point).
I read the other day that the Note is only good for about one or two percent of their phone sales, so while it bites, it's probably not biting them as much as it should be, resulting in a general feel among people that they don't care. Or that's my guess at this point.
Sent from my SAMSUNG-SM-N930A using Tapatalk
br0adband said:
Just to ask:
Have you tried calling Samsung's Note 7 department based in Colorado? The number is 855-291-6255 - no matter who you first speak with ask for the Note 7 department in Colorado. If you get any grief over it tell ...
It sure can't hurt to give 'em a call and see what happens. If you're successful and you get the refund congrats, now you'll have money to go buy whatever phone you want (given that if you were under contract with the Note 7 purchase you'd be paying that off if required, some carriers are just writing off those losses at this point).
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Thanks for your thoughts, I appreciate it, but I think you may have missed the entire point of my long winded tale... I don't WANT a REFUND. AT&T will give me a refund, take back the device, shut down the extra line I assigned it and all that. None of which helps me in any way. What I need is a NOTE PHONE. Having sold my perfect condition NOTE 3 and Note 4 after grabbing the Note 7, I have nothing to fall back on and no way to GET a NOTE PHONE. Having a refund leaves me without the phone I need and no reasonable replacement. Thanks anyway, though.
So you're trying to get a Note 5 for free? You think they're just going to do that? After all of this mess?
You said AT&T couldn't find one to sell you... so what is is, you are trying to get one for free, or you can't find one to buy? Apparently you CAN buy one. https://www.amazon.com/Samsung-N920C-Factory-Unlocked-Galaxy/dp/B013WACF4S?th=1
This has sucked for everyone affected. Personally I've been through two Note7's and ended up with a S7 Edge. If I wanted a S7 Edge I would have pre-ordered it when it came out. I stuck with Samsung because I use their features across all my other Samsung devices. Those devices include a NotePRO 12.2 (my laptop), Note 10.1 2014 (retired - now primarily my TiVo remote), Galaxy View (my portable home and away TV), and Gear S2. I use SideSync, S Note (including the Windows app), Scrapbook, Samsung Link, Samsung Pay, and Samsung's browser (ad free w/o root) and wasn't prepared to give those up. My non-Samsung device choices on AT&T amount to the LG V20 (too big for its screen size, not enough sizzle) or iPhone 7 (I'm not changing eco-systems). So I'm keeping the S7 Edge until the S8 comes out which will most likely be a Note7 with beefier specs and no S Pen. I'll hope for a Note8 in the fall and then I'll move from the S8 to it.
Like OP I had Note5 I was fine with. If the Note7 never came out I would have kept it and waited for what followed the S7-series. I do like the S7 Edge though and like the edge features I grew accustomed to on my time with the Note7. Since I do use S Note heavily I picked up a Tab A 8 with 4G and S Pen that I imported from Malaysia. It's a nifty small little tablet that's great for taking notes and it's on 6.0 so has the Note7's S Pen features. When I only want to carry one device I forward my calls from my S7 Edge to it and I can send and receive MMS on it using AT&T's unified messaging.
So I've exchanged phones three times, have a phone I wouldn't have chosen, and had to buy a tablet I wouldn't have needed. Sh!t happens. Samsung didn't want what happened to happen and neither did AT&T. I'm loyal to Samsung and Note devices especially so I'm just rolling with it. Of the over a dozen Samsung devices I own or owned this is the first time I've been let down. Assuming this incident has taught them humility their future products will be the best designed, best tested, and best QC'd on the market.
It is what it is.
Wow this thread truly makes my head hurt....
Let me make sure I get this right.
You are fully aware you can get a refund... for the FULL RETAIL AMOUNT of the phone, but don't want to do that, because you want AT&T or Samsung, to give you a Note 5... as a matter of principle???
There are PLENTY of Note 5 devices available for sale, at a MUCH lower price than the Note 7.
So you are UNWILLING to get a refund, and use that money to BUY a Note 5, and use the rest of the money for whatever you want.
This makes Z. E. R. O. sense. Please tell me I am missing something here, but getting around your generic rant and getting to the details was a bit difficult. End of an era? Like others have stated, the Note is a small percentage of their total sales. Until S7s and S7 edges start catching on fire, the era will continue just fine.
svache said:
I read the other day that the Note is only good for about one or two percent of their phone sales, so while it bites, it's probably not biting them as much as it should be, resulting in a general feel among people that they don't care. Or that's my guess at this point.
Sent from my SAMSUNG-SM-N930A using Tapatalk
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I read the other day that the Earth is in fact flat and not round after all <- True story!
The Phone Company said:
I read the other day that the Earth is in fact flat and not round after all <- True story!
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Click to collapse
Thank you for that insightful contributing post.
poor_red_neck said:
Wow this thread truly makes my head hurt....
Let me make sure I get this right.
You are fully aware you can get a refund... for the FULL RETAIL AMOUNT of the phone, but don't want to do that, because you want AT&T or Samsung, to give you a Note 5... as a matter of principle???
.
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Click to collapse
I can understand their point because I have gone through the same dilemma.
I had a Note 4 I was relatively happy with, but starting to get long in the tooth. I tend to get a phone every 2 versions if the new version is reasonable (so went from N2 to N4 for example). I never considered the N5 as I have a pretty full SD card and no way am I giving up running that.
So the N7 specs came out, and it was everything I wanted. Fork out the huge $1350au and pre ordered it. The rest of that chapter is well known (2 perfect Note 7s in 4 weeks).
Now, with what is assumed to be total abandonment of the Note 7 series, what are my options?
1-full refund-ok, but then I need to get a phone (N4 is now being used by my wife)
2-S7/S7E with gift card style refund ($450/$350au).
I forked out the $ to upgrade to a phone I really wanted. Now I have to still lose some of those $ to get a phone I never really wanted, nor would have considered.
The only resolution I can see is to have Samsung provide a loan device and re-release a Note/SPEN model again with SD card ASAP, or allow the cheap purchase of an inferior model and a discounted purchase of the new model when it becomes available. I will certainly be somewhat out of pocket over all this, plus not being able to use the phone I really was wanting to buy.
I have decided instead to get the closest phone to the N7, the S7E, with the Samsung offer in au it is basically getting it for $100 less, and hopefully it will have good resell value when the next N series comes out (but I haven't sold a phone in a long time now, always handy to keep older phone just in case!)
I never certainly planned to buy two new phones so soon!
I think buying the N5 at this stage is a massive compromise for most (esp with so little on board storage and no SD slot), I would think anyone taking this route now is doing it temporarily to keep them going to the next N release and thus 2 phones purchased when really they were after just 1, thus why we get all these threads. The N7 is almost perfect, anything else is a compromise until the N7 comes back into sale again (as N6+ lol).
Sent from my SM-N930F using Tapatalk
I will still buy another samsung phone most like the next s8. Yes, i need to return the phone twice. But i got a few valuable free gifts. And got a full refund at the end. Not even iphone will do that. If you do the math, Samsung basically just gave me a travellers charger, a wireless charge, a power bank for free. So, why not getting the s8 next year, you won't have anything to lose
br0adband said:
Just to ask:
Have you tried calling Samsung's Note 7 department based in Colorado? The number is 855-291-6255 - no matter who you first speak with ask for the Note 7 department in Colorado. If you get any grief over it tell them you had called earlier (a little white lie) and you had been on hold with that department for an hour or so and got disconnected and nobody has called you back.
I know of 13 people personally that have used that method to get a full retail refund of the purchase price on their Note 7 devices: 5 of them with AT&T, 4 of them with Verizon, 3 with T-Mobile, and 1 with Sprint. How do I know? Because I gave them that number and those instructions last week after I saw the number posted over at Reddit with the same info and instructions.
Now, as of this minute Samsung might be doing things a bit differently, I don't know, but 5 (2 from AT&T, 1 from Sprint, 1 from T-Mobile, and 1 from Verizon) of those 13 people I provided the number and info too already got their refunds this week (they told me when their checks arrived). They also returned their devices to their carriers and were told to either keep them or wait for Samsung to send the return packaging.
It sure can't hurt to give 'em a call and see what happens. If you're successful and you get the refund congrats, now you'll have money to go buy whatever phone you want (given that if you were under contract with the Note 7 purchase you'd be paying that off if required, some carriers are just writing off those losses at this point).
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I seen the reddit site where people were talking about this refund process. So you know people who have confirmed getting a full retail check back already? I wanted to take this route with my sprint note 7 but I didn't want them to de activate my phone once I call to get the box sent. Rather it be blacklisted once I take it off my account when I get the return box.
As stated, the 13 people I provided that info to were "OK" with getting the refund from Samsung. Since I made that post one other person got their check already as well so it seems to be the course to take. Samsung might change things as I mentioned so the only way to know is call it and see what happens.
Can't speak for any blacklisting going on, all I keep hearing are rumors and the occasional report from someone that says their device has been blacklisted but there never seems to be any way to verify those stories. If the carriers actually publish statements that they plan to blacklist the Note 7 (which is within their rights to do since it's their networks) then I'll attach some more credence to it at that time but I don't expect it anytime soon if it ever does.
Samsung has said they'll accept returns through December 31, 2016 so, after that we'll see what happens with the carriers too I guess.
I was holding out hoping they would start getting desperate to get the recalled units back, let's hope this is the case, so i guess i should hold out longer now Nd see what happens. They should give us discounts on the next phone, but that doesn't really help being on contract for people like me on the next plan, if i switch the s7 edge right now, I'm locked in for a year unless I pay off half the phone, its a mess but I'm hoping this mess blows over soon, I dont want the S7 but I will use it temporarily until a real upgrade drops, otherwise I'll keep my Note 7, really just depends in what Samsung is willing to do to get me to give it up lol.
https://www.google.com/amp/www.techtimes.com/amp/articles/183031/20161022/samsung-considering-offering-galaxy-note-7-customers-discounts-on-new-galaxy-s8-s8-plus-and-note-8-upon-release.htm?client=ms-android-att-us
I was feeling the same until, in the interests of safety and concern I might need to fly unexpectedly, I swapped for an S7E. The phone is fine. I miss the iris scanner a bit. I barely used the s-pen. I think the battery life is better. I can totally live with this phone for a year or two. I'm on the Jump plan but I really don't make use of the upgrade option much.
Sent from my SM-G935T using Tapatalk
So much for keeping the S8 a secret.
I think I've already made up my mind with the LG V20. So I'll pass on this offer.
Discount or not, many will still be in a contract if they were forced to take the S7...
Doesn't seem like this speculative deal is just for hold outs, but for anyone who owned a Note 7.
BozQ said:
So much for keeping the S8 a secret.
I think I've already made up my mind with the LG V20. So I'll pass on this offer.
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LCD? Really? I just can't see beyond that glaring weakness.
So far this offer appears to only be for users in South Korea - Samsung may simply never make the offer worldwide, that would be somewhat extreme and basically cost them double what this whole thing is costing them at this point in time.
Perhaps this offer arose for Korea because some 500 people are sueing them there already?
Now a S7 Edge explodes. wtf?
http://www.phonearena.com/news/Samsung-Galaxy-S7-edge-explodes-while-charging_id86908
So I can sign up for an S7E then get a Note 8 upgrade mid term at 50% off? http://www.androidcentral.com/samsu...korea-makes-it-easier-buy-galaxy-s8-or-note-8
Assuming they extend this offer to the UK that is. Well I returned my N7 and am awaiting a call from Carphone Warehouse to upgrade to the S7E. But I guess I'll only do this if they extend the offer to the UK...
COME ON SAMSUNG....it's not just S. Korea that have been screwed over.
nomailx said:
Now a S7 Edge explodes. wtf?
http://www.phonearena.com/news/Samsung-Galaxy-S7-edge-explodes-while-charging_id86908
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I would be willing to bet that almost every model of phone has had a couple examples of individual phones having meltdowns. It's called "acceptable risk of failure"
i.e. the manufacturer tests and does calculations on their product, and analyzes it to determine how likely the device is to fail, and what the potential damage from said failure would be. If the financial risk due to that failure is lower than the cost to lower the failure rate, they don't care about it (unless the failure rate would be so high that it would draw negative media attention, such as the case with the Note 7).
I imagine that Samsung did this with the Note 7 - they looked at the situation and figured "well, we can swap to the single battery maker for xx million dollars, and replace existing batteries (as well as potentially the glass and body), and the failure rate risk will be lowered to 1 in whatever number of phones". Then when they did that, they realized that the continuing failure of first gen phones, combined with a very small handful of second gen phones (yes, there were 25 or so failures after the phones started being replaced, but not nearly all of those were second gen phones), the only options were either do a full recall, and mitigate the potential financial liability from a lawsuit, or do a complete recall and re-release the phone after putting it through even more extensive testing and possibly an update or repair to the hardware (requiring full recertification and testing for most countries they are sold in that require such certification). The cost was too great, and the risk was too great, so they canned the phone.
jonboyuk said:
So I can sign up for an S7E then get a Note 8 upgrade mid term at 50% off? http://www.androidcentral.com/samsu...korea-makes-it-easier-buy-galaxy-s8-or-note-8
Assuming they extend this offer to the UK that is. Well I returned my N7 and am awaiting a call from Carphone Warehouse to upgrade to the S7E. But I guess I'll only do this if they extend the offer to the UK...
COME ON SAMSUNG....it's not just S. Korea that have been screwed over.
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I wonder if the editor of that publication read the article before he wrote the headline? The article says 50% off screen repair costs. It says nothing about a 50% discount on an S8 or Note 8!
BozQ said:
So much for keeping the S8 a secret.
I think I've already made up my mind with the LG V20. So I'll pass on this offer.
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ermm ........ you will be back
V20 a HOG of a phone - huge bezels. And an IPS display... no thanks to 2012 tech!
Aimara said:
ermm ........ you will be back
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Oh of course. I'm actually brand neutral. I have tried many brand of smartphones over the years.
Starting with the HTC Dream, and then I've had Motorola, Samsung, Xiaomi, Sony and one more that slipped my mind.
The smartphone has become such a personal device for me, it has already superceded my laptop usage. I've had cheap smartphones in the past and I had enough of those. Few months ago, decided to have one super smartphone that does everything I need. And the Note 7 looked like it fit the bill. But we know how that ended up. And the S7 Edge doesn't quite fit the bill for me.
The LG V20 looks good for my daily use. I totally understand why you'd disagree. But we all have our personal preferences. And the V20 might just work out for me. At the same time, it would be the first time I'd try LG.
BozQ said:
Oh of course. I'm actually brand neutral. I have tried many brand of smartphones over the years.
Starting with the HTC Dream, and then I've had Motorola, Samsung, Xiaomi, Sony and one more that slipped my mind.
The smartphone has become such a personal device for me, it has already superceded my laptop usage. I've had cheap smartphones in the past and I had enough of those. Few months ago, decided to have one super smartphone that does everything I need. And the Note 7 looked like it fit the bill. But we know how that ended up. And the S7 Edge doesn't quite fit the bill for me.
The LG V20 looks good for my daily use. I totally understand why you'd disagree. But we all have our personal preferences. And the V20 might just work out for me. At the same time, it would be the first time I'd try LG.
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How was your Xiaomi experience? I'm eye-balling the Xiaomi Note 2 that just dropped today as a temporary device until the S8 or Note 8 comes out, something to just buy outright and enjoy. But never owned anything but Samsung, so yes I'll def lose the Samsung Perks, I.E. Samsung Pay, Gear VR Etc. But looks-wise Xiaomi did a DECENT job imitating the Note 7, that Skin is just blehhhhhh though.
Dmac1984 said:
How was your Xiaomi experience? I'm eye-balling the Xiaomi Note 2 that just dropped today as a temporary device until the S8 or Note 8 comes out, something to just buy outright and enjoy. But never owned anything but Samsung, so yes I'll def lose the Samsung Perks, I.E. Samsung Pay, Gear VR Etc. But looks-wise Xiaomi did a DECENT job imitating the Note 7, that Skin is just blehhhhhh though.
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They're decent smart devices for the price.
However, most reviews of smartphones (every smartphone, not just Xiaomi) fail to cover is the call quality. I mean, it's a smart -phone- after all.
I make phone calls all the time. My parents, my in-laws, my wife, friends, etc.
Once, my wife and I had the Redmi 2, and it was one of the most frustrating experiences we had. We were constantly struggling to make out what we're telling each other.
We've since switched phones. She got a Galaxy S6, I got the Xperia Z3 Compact, VoLTE and HD Voice was like butter to our ears.
I got the Note 7 initially, so that we could communicate using 3G video calls, something not many smartphones support. But now that the Note 7 is discontinued, I have to search for an alternative.
I was quite close to settle for the S7 (no Edge), until I discovered the V20 also supoorts 3G video calls. So I'm giving that a shot.
Edit - Oh and charging was slow. After experiencing quick charge, you can't go back.
To be fair, I'm not sure about the newer flagship Xiaomi phones. But I don't think I'll be getting another Mi phone soon. I am eager to try OnePlus 3 some day.
My country the only option is to get the refund. So will I still able to get the discount rate for s8?
torickray said:
My country the only option is to get the refund. So will I still able to get the discount rate for s8?
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So far, reports suggests it's only in S Korea. Not worldwide.
I would like to purchase the S8+ for us on T-Mo. Being on the cusp of the Note 8 release, would it behoove me to wait for a better deal or go ahead and take advantage of the trade-in program now? I'm not as tuned into the Sammy promotional cycle as I should be, so not sure how this has gone historically. Thank you for any help.
Wait for what? A deal or a more expensive device that's bigger and probably only marginally better? I would give myself a deadline if I were you, and if no deal pops up by then, just buy it from the cheapest place available at that time.
This is coming from a guy who bought it day1 at full retail price then see the phone go on sale just days later. No regret though.
I'd wait if you can for the Note 8 and see if they s8+ drops in price or if the note8 is worthy upgrade
I would like to buy the s8+ no matter what. Just wondering if waiting for the note 8 to drop might yield more aggressive promotions on the s8+ or will they stop promoting it and steer people to the shiny, new note.
miltonwaddams said:
I would like to purchase the S8+ for us on T-Mo. Being on the cusp of the Note 8 release, would it behoove me to wait for a better deal or go ahead and take advantage of the trade-in program now? I'm not as tuned into the Sammy promotional cycle as I should be, so not sure how this has gone historically. Thank you for any help.
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miltonwaddams said:
I would like to buy the s8+ no matter what. Just wondering if waiting for the note 8 to drop might yield more aggressive promotions on the s8+ or will they stop promoting it and steer people to the shiny, new note.
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They have brand new in the box S8+ on Swappa for as low as $540.00 right now.
https://swappa.com/buy/samsung-galaxy-s8-plus-tmobile
I always wait a month or two after launch to see if there's any physical gremlins that need to be sorted out by Samsung and sure enough the Note 7 vindicated this caution on my part. I've been a Note user since the Note 1 and the only reason I'm using an S8 Plus now is because my Note 5 was getting a bit long in the tooth.
If things look good by late October I'll start exploring purchasing options, for sure. Although the announcement from Samsung isn't for another two hours, we're pretty aware of what the basic specs are going to be on this Note 8. Between the S8 Plus and Note 8 there's not going to be massive differences outside of the extra camera, S-Pen and the extra 2GB of RAM.
For me the S-Pen alone is enough reason to pick it over the S8 Plus. Not that the S8 Plus isn't a fantastic device, because it very much is. I'm just an addict of the S-Pen.
Just wait and get one of the new 600mhz phones when they release... service will be alot better...
So with this promotion - Terms say they want the trade in device only. No Accessories, No chargers cables anything. Does this also mean I can keep the Note 9 S Pen as well. Would be nice to have it at my desk and other reasons. I know it acts different, but the pen should still work no?
SovRoxx said:
So with this promotion - Terms say they want the trade in device only. No Accessories, No chargers cables anything. Does this also mean I can keep the Note 9 S Pen as well. Would be nice to have it at my desk and other reasons. I know it acts different, but the pen should still work no?
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The S pen is technically part of the phone so not really an accessory . You could try but they might charge you refuse or reduce price of the trade in
p.s I kept my 1 of my Note 7's S pens but that was a bit different scenario
SovRoxx said:
So with this promotion - Terms say they want the trade in device only. No Accessories, No chargers cables anything. Does this also mean I can keep the Note 9 S Pen as well. Would be nice to have it at my desk and other reasons. I know it acts different, but the pen should still work no?
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You can always send an email to Samsung and ask. That way your covered in writing.
Wow So I did ask via the chat guy and I'm surprised !! He said I can keep it! edit: ok I didn't realize.. now looking on ebay the spen is so cheap for 8 bucks hahahha.. ok whatever. STill nice to have.
B Sanjay (Samsung Agent)(08-15-2019 05:41:14 PM)
Thank you for waiting!
B Sanjay (Samsung Agent)(08-15-2019 05:41:39 PM)
You don't need to send Spen with note 9.
B Sanjay (Samsung Agent)(08-15-2019 05:42:01 PM)
You only need to send trade-in device.
User (08-15-2019 05:44:13 PM)
wow really? Thank you, just wanted to make sure so to get the credit for 600. So its nice to have extra pen around
B Sanjay (Samsung Agent)(08-15-2019 05:45:25 PM)
Yes, it is a great option to have it.
Pen isnt the same and doesnt fit.
I have like 6 note 7 pens. Then 2 note 8 pens.
Each year the pen is changed a little and wont fit in the new phone.
As for working you it should do the basic stuff.
And as far keeping it. Most places dont care. Its one of those things that can get lost.
I've kept every spen from every trade in. Also samsung considers it an accessory..
Hahahaha! I get conflicting answers. Regular Samsung customer service chat said the S-Pen was part of the phone and required.
The sales support chat said it was NOT necessary to send it in with the phone.
I'll send mine in with my phone. I don't want to take that chance.
Mr. Orange 645 said:
Hahahaha! I get conflicting answers. Regular Samsung customer service chat said the S-Pen was part of the phone and required.
The sales support chat said it was NOT necessary to send it in with the phone.
I'll send mine in with my phone. I don't want to take that chance.
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Its like $30 for a new note 10+ one. Maybe less for the note 9. Just send it in and not mess with your trade in money.
xile6 said:
Its like $30 for a new note 10+ one. Maybe less for the note 9. Just send it in and not mess with your trade in money.
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Which is EXACTLY what I said I was doing.
I asked Samsung and posted responses for two reasons:
1. For the OP's benefit
2. Entertainment
FWIW, I've kept every pen from every Note upgrade after 7...and I plan to keep that going. No issues with my trade in value.
ggblake said:
FWIW, I've kept every pen from every Note upgrade after 7...and I plan to keep that going. No issues with my trade in value.
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OP is pleased yet little confused. but I'll probably keep it. Device is mint and I have the transcript, so win win.
Maybe it's me, but this sounds a bit weird like asking a dealership if you can keep the spare tire on your trade in!
cpufrost said:
Maybe it's me, but this sounds a bit weird like asking a dealership if you can keep the spare tire on your trade in!
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Or its asking the dealership you got everything on the Certified Pre-owned Vehicle check list you are entitled to
Samsung website only allow $300 for note 9 credit. how you get $600?
randy_c said:
Samsung website only allow $300 for note 9 credit. how you get $600?
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Select the unlocked model to purchase.
Trade in/prebooking offrs are trash this time in India
cpufrost said:
Maybe it's me, but this sounds a bit weird like asking a dealership if you can keep the spare tire on your trade in!
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If they dont check it not my problem
I just chatted with Samsung about the s pen and was advised that it needs to be returned.
toenail_flicker said:
I just chatted with Samsung about the s pen and was advised that it needs to be returned.
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Reps are notoriously inconsistent. They will never say they dont know even when they dont know. So what's the next best answer? Sure, because if it turns out bad for you they are to be held accountable
Some folks want to be cautious and that's cool but I'm yet to see someone state their returned was rejected because they didnt send it in.
pcriz said:
Reps are notoriously inconsistent. They will never say they dont know even when they dont know. So what's the next best answer? Sure, because if it turns out bad for you they are to be held accountable
Some folks want to be cautious and that's cool but I'm yet to see someone state their returned was rejected because they didnt send it in.
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I get that, and that's the exact point I'm making. not worth being declined for a pen.