Need help updating ancient pre-production software on AT&T G8 - LG G8 Questions & Answers

Hi guys. I got a G8 from a friend whose friend's dad is a radio tower engineer for AT&T that got this phone early. It's a prerelease phone (says "not for sale") on the back, and it comes with software that is seemingly far behind what shipped with the public version of the device. It's Android 9 with the December 2018 security patch, SW version G820UM04b. This version is pretty buggy and doesn't have some features like air motion. It seems like the initial software release for the public phone was G820UM10g.
Whenever I try updating the device, it just says the software is already up to date. I've done more factory resets and tried more tricks than I can even recount. Got a fresh new SIM card. Called AT&T and got them to manually push the update to my IMEI (which is correctly registered), waited a day for the update. Tried LG Bridge but it's incompatible with AT&T devices. Looked for kdz files online for the AT&T version that I can flash using LGUP, but there's no AT&T files available (pls tell me if anyone knows of any out there).
I'm at my wit's end guys. Anyone have any ideas as to how I can get this phone updated? I'm realizing that I really took the ability to just unlock and flash my old OnePlus for granted

Where do you live ?
Mobile AT&T only support to update OTA if you live in US !

minhthien0711 said:
Where do you live ?
Mobile AT&T only support to update OTA if you live in US !
Click to expand...
Click to collapse
Sorry, forgot to clarify that. I live in the USA and I use AT&T.

On the face of it it's not looking good. There aren't any KDZs for ATT as standard, and you can't update OTA - one thing to check here is the S/N field, pre-production LG phones are usually missing this, which is usually why OTAs don't work.
However, pre-production devices can, sometimes, be cross-flashed. You could try using LGUP to flash a more recent US unlocked build. It is likely to give you the IMPL lock / mismatch / crossflashing not allowed error, but it's worth a shot.
If that doesn't work, your best bet will be to ask your friend's dad to take it in to work (when he can...) for whoever looks after devices for his team to flash it to production as a favour.

Related

[D850] Lollipop Update not found - Unlocked Phone

Hi,
I bought a LG G3 from Ebay which was blocked on AT&T for using it both in the USA and in Europe (I choose this model for its frequencies supported). It is a D850 model as you can expect.
After receiving it, I unlocked it to run different carriers. I rooted it as well.
I want to install the AT&T 5.0.1 update from OTA (I don't care about root right know). But I have one big problem. I keeps saying that my software is up to date which is wrong. Is it because I'm on T-Mobile right know and AT&T blocks the update ?!
I'm using build D85010d. right know and I never had a software update notification. I've tried to set my phone date to a couple days forward as suggested by Android Police. No luck.
I just want to have the update. After that if it says "you are rooted, you can't install", I will unroot it and reinstall.
Is there any way to update manually ? I heard it's impossible thanks to AT&T.
This is beginning to irritate me.
Thank you in advance
picobuntu said:
Hi,
I bought a LG G3 from Ebay which was blocked on AT&T for using it both in the USA and in Europe (I choose this model for its frequencies supported). It is a D850 model as you can expect.
After receiving it, I unlocked it to run different carriers. I rooted it as well.
I want to install the AT&T 5.0.1 update from OTA (I don't care about root right know). But I have one big problem. I keeps saying that my software is up to date which is wrong. Is it because I'm on T-Mobile right know and AT&T blocks the update ?!
I'm using build D85010d. right know and I never had a software update notification. I've tried to set my phone date to a couple days forward as suggested by Android Police. No luck.
I just want to have the update. After that if it says "you are rooted, you can't install", I will unroot it and reinstall.
Is there any way to update manually ? I heard it's impossible thanks to AT&T.
This is beginning to irritate me.
Thank you in advance
Click to expand...
Click to collapse
have you found any solutions to this? i'm using an unlocked att G3 as well (although not blocked) and I can't figure out how to update. i even tried to put someone's ATT sim in it and it still said it was up to date, which is completely false. god i hate att. can't update, can't use Qi charging, can't do anything.
I can't update my lg g3(d855) too. It's have the 4.4.2 kitkat and i want upgrade it to 5.0.1 lollipop.
Plzz help if u find a solution to this problem
Same issue .......how to update to lollipop manually ....................... if someone can help it will be appreciated :good:
I am having an issue with the AT&T Lollipop update, as well. I bought a D850 from eBay on KitKat 4.4.2, and when I inserted my AT&T MVNO SIM and checked for updates, it found the Lollipop update. It started downloading, but about 2/3 of the way through, the display shut off (I had it set for 15 minutes). When I got the display back, this action had stopped the download, and it did not continue. Now, when I check for updates, it just says I have the current version. I have run system resets, and tried a different AT&T SIM, but I can't get the Lollipop download again. Does the start of a FOTA download set a flag somewhere that prevents re-downloading?
Only thing I could think of is asking for a .kdz file for your phone and carrier and then flashing that using the LG Flash Tool
unable to update D850
I have the same issue. I have a D850 AT&T version and my is not showing any update available. I am in 4.4.2. Any solution how to update? Please help. Thanks to all
I'm another victim of this. Have someone found a solution? I'm desperated. And sad, I feel scammed.
At&t LG g3 d850
Hi, I'm New in the XDA forum.
My name is Neeraj
And when I saw your post, I found me.
What ever you do please don't do custom rom update.i found that in a hard way.
Like you I too bought one from ebay, at&t logo but unlocked, and while trying to update says it's up to date.
Later I found out I need at&t SIM to update the phone. Because it's only network unlocked not the entire phone. It still got some sorts of at&t restrictions.
Any way I went and rooted, installed twrp, and cm13 6.0.1 then Walla my phone goes into reboot loop and when it finally opens up the network doesn't work.
By the I'm in Australia , temporary residence and I don't have at&t SIM.
So good luck and infact i'm hoping some one will guide me too
I fixed it, don't know exactly if it will work on others.
But what exactly I did was search Google download official stock rom for at&t LG G3 D 850 ( KitKat or lollipop), flash the rom and Walla got my IMEI number restored and it fixed my boot loop problem.
Then backed up by all data, IMEI, etc and then flashes back to custom CM marshmallow. Now all is well. ?
Hope it this will help some one aleast a newbie lie me

Help upgrading from 4.1.2 to 4.4.2

Hey all. This is my situation. I have a GT-5110N wifi only tablet that I purchased 2 years ago in Canada. The motherboard recently crashed and the repair place put in a SIM enabled motherboard Model SGH-I467 with Android Jelly bean 4.1.2 I wan't to upgrade to 4.4.2 as I had with my previous motherboard. With extensive searching I found out that this is an AT&T tablet. I try to use the OTA update on the tablet but it says I have the latest version. The AT&T website says there was a OTA update to 4.4.2 in October 2014. I've called both AT&T and Samsung for help. No dice. What can I do?? I checked on sammobile and they only have the 4.1.2 version. However, the SGH-I467M through Telus contains 4.4.2 Can I download that?? I'm new to rooting etc. Do I need to unlock device?? Please help.
Thanks
Unfortunately, there is no firmware available for the sgh-i467 4.4.2
I recently got my 4.4.2 rom rooted and extracted the rom components - but I am trying to find someone who knows what to do with all the stuff to create an odin flashable rom.... but we are not there yet... hoping someone can help out.
If you keep watching here on the forums, it may happen at some point.
Reply
Weird as the AT&T website says there is.
I can't post the link yet but its there. I'll cut and paste
Update the Software for the Samsung Galaxy Note 8.0 (i467)
Update summary
On October 16, 2014, AT&T and Samsung released a software update for the Samsung Galaxy Note 8.0 (i467). This software package updates the OS to Android 4.4.2 (Kit Kat). The size of the update file is 803 MB, and is available for download via AT&T Firmware Over the Air (FOTA).
This software update includes
AT&T carrier billing is now supported for Google Play, AT&T Family Map and Famigo purchases.
Latest Android security patches.
Android 4.4.2 OS upgrade:
Copy & paste improvements with the ability to share or Google what you have highlighted.
Easier to insert pictures/videos to email & messages.
Email  Look and feel that is similar to Gmail and allows inline editing.
Clock  Enhanced analog user interface.
Camera app icon is now displayed on the lock screen for quick access to the camera.
Ability to print photos, documents, and web pages from a Kit Kat phone or tablet. Customers can print to any printer connected to Google Cloud Print, HP ePrint printers, and other printers that have apps in the Google Play Store.
Adds the ability to jump to a specific part of a song or video from the lock screen.
Quick Settings Menu:
Location icon added
Wi-Fi and cellular network data transmission status added (moved from status bar)
What to expect after the update
Although there should be no impacts to settings or data, we recommend that you back up your media files to an SD card, a PC, or using a favorite application (from the Play Store), prior to upgrading the software. For information on backing up and restoring your phone using Samsung Kies, click here.
How to update
Customers may not receive a notification as the update installs automatically over Wi-Fi. Customers may be asked to restart their tablet after the update completes. If customers download the software update over the live mobile broadband network, the update does count against the customers data plan.
How to verify the update
From the home screen, tap Settings > About device.
The following information displays:
Android version: 4.4.2
Baseband version: I467UCUBNI2
Also, the same model but Canadian version has the update SGH-I467M
Yes... there is a firmware available via ota... fota is firmware over the air update...
The only way to get it is to be on att cellular network. It is not available to download any other way as far as I know. If you find a way to do so, please report back to us where to get it.
Also, the i467M is the Canadian model and it has different firmware... it is not the same as i467.
REply
dandroid7 said:
Yes... there is a firmware available via ota... fota is firmware over the air update...
The only way to get it is to be on att cellular network. It is not available to download any other way as far as I know.
Click to expand...
Click to collapse
oh ok. Now I understand. Thanks man. I tried to get AT&T to help me out. If I had a US IP address, would the wifi update work?? Or am I required to have an AT&T sim card installed?? I guess you kinda stated that already.
I had to have an active att sim card to get it to work on my device... wouldn't work any other way for me.
Thanks
Thanks dandroid. I guess the next time I travel to the US I'll see if I can get a hold of and active SIM card. Let me know if you hear of any other solutions. Thanks again.
Sammobile
dandroid7 said:
I had to have an active att sim card to get it to work on my device... wouldn't work any other way for me.
Click to expand...
Click to collapse
Dandroid: If I request AT&T to unlock the device, will that help me?? Another question, would the firmware upgrade file from sammobile for the equivalent Telus device work then if I unlocked it from AT&T and then used odin??
Att will only sim unlock, which makes the device useable with other brand sim cards... mine was already Sim unlocked by att before I tried to update to 4.4.2, but in still needed an active att sim to update it.
Trying to flash any firmware other than sgh-i467 will brick your device - doesn't matter if it is unlocked or not.
Thanks again
dandroid7 said:
Att will only sim unlock, which makes the device useable with other brand sim cards... mine was already Sim unlocked by att before I tried to update to 4.4.2, but in still needed an active att sim to update it.
Trying to flash any firmware other than sgh-i467 will brick your device - doesn't matter if it is unlocked or not.
Click to expand...
Click to collapse
Thanks dandroid. I guess I either wait and update on my next trip to the US (who knows when) or try the AT&T gophone option. $5 sim card and $20 refill. Activate it and hopefully it recognizes it then lets me do upgrade via wifi or Kies. That should work right?
That sounds like the easiest option to try... if you can get a cheap Sim card it might be worth a try.
I love this tablet, but I hate this locked bootloader bs...

Installing the Official 6.0.1 update via Samsung Kies or Odin or different method.

Hey everyone.
I'm running on completely Stock 5.1.1 OK1 on my Note 4 and just recieved the official MM OTA update last night. Due to my phone having a lot of junk and being laggy I decided to flash the official firmware from any external method to have a clean install of the os. I heard about Samsung Kies which makes a back up of your phone and installs the latest os, I installed and backed up my phone last night but it didn't seem to give me an update on the os, it said "This is the latest version" (5.1.1 COK1).
My main concern about this is. I've bought this phone from Pakistan (used phone but in brand new condition) and I'm currently living in Malaysia and I have no idea who was the previous owner of this phone. In Kies it shows the phone number different than what I have (maybe its the Sprint phone number?).
What if my carrier is locked by having a clean install? Or any sort of other related issue occurs.
Please take some time to enlighten the facts from your knowledge, will highly appreciate it.
Regards.
waiting for official release bro. If rom is released on sammobile, see the icon kies highlighted on the right.
zincbros said:
waiting for official release bro. If rom is released on sammobile, see the icon kies highlighted on the right.
Click to expand...
Click to collapse
Yeah but you totally missed my question here.
Its not that I don't want to do some research myself, I'm a student and I'm busy most of the time. So if anyone can take out their precious time to answer my question I'd really appreciate the help.
If you're concerned about your phone or sim getting lock..you can just use galaxy tools apk v3.1.5 & then upgrade the apk to v3.1.8 & it will unlocked it for you... but i doubt it will lock you down... maybe you can just try to back your rom completely & restore if any issues encounter
it's dependent on the way that they unlocked the phone, someone in vietnam has been locked after updated the phone, but my phone was not.
zincbros said:
it's dependent on the way that they unlocked the phone, someone in vietnam has been locked after updated the phone, but my phone was not.
Click to expand...
Click to collapse
And I have no idea how my phone was unlocked, I just bought it like this. I can see the Sprint phone number on Samsung Kies maybe I should write an email to Sprint asking them to unlock it using that Sprint phone number?

Factory unlocked G4 (US991) won't download latest software via LG's tool

The latest version of the LG software for their unlocked phone is US99122a, which is Marshmallow. Trying to use software tool, it connects, correctly tells me that the phone is running US99111a (5.1) but incorrectly tells me that I have the latest version of the software.
I also get the same result trying to update in the update center on the phone.
Now, the plan was to use the phone with Cricket, but they claim that they don't push any updates, at all, even for phones they sell. ..
(TANGENT ALERT I had a rep from Cricket get SO vehement that the updates come from the manufacturer that he got on a three-way call with LG, and had them say so. Oh, was he livid when the LG rep verified that the carriers release their own updates. END TANGENT ALERT)
...So right now I've got no guarantee that I'll get the update if I go ahead and set up an account with them.
Has anyone else had trouble using LG's update tool like this?
I was planning to keep this phone unrooted and stock, but that's starting to seem an unviable option if I want to run Marshmallow.
I'd be happy just getting LG's stock software running. Suggestions for best next move? Is there a pristine copy of it somewhere, and do they have an Odin-analogue?
Sounds like you have the version from Rent a Center. This is causing your troubles. Also they don't know there ass from there elbow when it comes to where the updates come from. My Unbranded US991 just updated from 20A to 21A without a SIM card via WIFI...yet LG was trying to tell me only US Cellular can give me the "OTA update"...even though the phone is not from US Cellular, but from LG. Stupid is a stupid does...I'll never buy an LG phone again that's for sure.
---------- Post added at 06:12 AM ---------- Previous post was at 06:11 AM ----------
The 11A is what makes it Rent a Center. It would be 10A if it was Unbranded US991 and 10C if it was US Cellular
Hi
I have same problem with this. I searched a lot in web for rom and i found nothing because it's a rent a center phone.
Sent from my LGUS991 using Tapatalk
What needs to happen is we need to get someone with a JTAG device to create a full dump of the US991's individual partitions so we can create a KDZ to flash and/or flash each one individually (if creating the KDZ is possible).
I would contact LG every single day and complain to them for a file to download on the website.
I work for Cricket and he's a moron. If you look in Settings-Networks-More-Moble Networks-Access Point Names and look in the "Internet ndo" APN, at the very bottom the APN Type has the fota tag aka Firmware Over The Air. Updates go through Cricket. Perhaps deleting that tag from the list will fix your issue, but I haven't tested this.
Why don't you use LG UP? Download the 22A KDZ and flash it?

ATT N976U firmware hard to find

I have a ATT N976U note 10+5g which i'm using on verizon , it works great but each time att releases an update for it i cannot get it over ota and verizon only has updates for the N976V version. Does any one know where and how i can manually download the att updates to install them with odin afterwards ?
eddiemc12 said:
I have a ATT N976U note 10+5g which i'm using on verizon , it works great but each time att releases an update for it i cannot get it over ota and verizon only has updates for the N976V version. Does any one know where and how i can manually download the att updates to install them with odin afterwards ?
Click to expand...
Click to collapse
Years ago, I had the same issue with a Note 2,an AT&T version, but using it on another network (T-Mobile).
I had to go so far as to getting a month's worth of service w/pre-paid AT&T to connect to their servers to pull the update. Same a bit later with an LG device.
Fast forward to a year or two ago & some state this isn't necessary, but, it sounds like the same is holding true for you.
My suggestion is to find someone with an active AT&T SIMCard, see if you can borrow it to pull the update.
Another suggestion is to use Samsung's desktop PC tool Smart Switch, see if that works.
Otherwise, I'm stumped, unless you're familiar with Odin & someone here can locate the latest firmware to flash.
This should help with why your encountering difficulty finding (and a way to obtain) AT&T firmware.
https://forum.xda-developers.com/galaxy-note-10+/how-to/att-note-10-5g-n976u-firmware-files-t4059721
scottusa2008 said:
This should help with why your encountering difficulty finding (and a way to obtain) AT&T firmware.
https://forum.xda-developers.com/galaxy-note-10+/how-to/att-note-10-5g-n976u-firmware-files-t4059721
Click to expand...
Click to collapse
these haven't been updated in a while

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