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On a friend's HTC EVO 4G, wifi has recently started experiencing problems. Previously it has been working when connecting to my friend's home wifi. But recently, there have been connection problems where pages fail to load and a connection error of sorts appears on the device.
All other wireless devices in the household work fine so I suspect the problem may not be in the router. Also, he claimed that no others problems occured previously. This being the case, it may either be a new router problem which I doubt or a phone problem which is most likely.
What things should I recommend he try to resolve this issue? So far, I've only been able to recommend a reboot of the router.
j814wong said:
On a friend's HTC EVO 4G, wifi has recently started experiencing problems. Previously it has been working when connecting to my friend's home wifi. But recently, there have been connection problems where pages fail to load and a connection error of sorts appears on the device.
All other wireless devices in the household work fine so I suspect the problem may not be in the router. Also, he claimed that no others problems occured previously. This being the case, it may either be a new router problem which I doubt or a phone problem which is most likely.
What things should I recommend he try to resolve this issue? So far, I've only been able to recommend a reboot of the router.
Click to expand...
Click to collapse
Ask him if he has recently installed any new apps and if he did,uninstall them,go to recovery and wipe cache and delvik and reboot.See if that fixes the issue.
It's running stock Android. I have recommend that my friend root his phone though.
j814wong said:
On a friend's HTC EVO 4G, wifi has recently started experiencing problems. Previously it has been working when connecting to my friend's home wifi. But recently, there have been connection problems where pages fail to load and a connection error of sorts appears on the device.
All other wireless devices in the household work fine so I suspect the problem may not be in the router. Also, he claimed that no others problems occured previously. This being the case, it may either be a new router problem which I doubt or a phone problem which is most likely.
What things should I recommend he try to resolve this issue? So far, I've only been able to recommend a reboot of the router.
Click to expand...
Click to collapse
You'll want to troubleshoot the major factors involved here. This includes the router, the phone, and possibly the internet connection.
Does the phone have similar symptoms when connected to other networks?
Does any other phone have similar symptoms when connected to the home network?
Does anyone else on the home wireless network have similar experiences?
That's a start. Hope it helps.
Recently I've been having problems with Wi-Fi. My phone and nexus 7. They both stay on blue bars all the time claiming they're connected to Google servers. And it'll work good for about 20 seconds and then I'll have no connection for about a minute. Bars will stay blue like its connected and WiFi show that it's fill signal but pages won't load, apps will timeout and YouTube videos won't stream. Makes it impossible to download any Roms or apps at times. This just recently started happening. Videos will stream good for maybe 2 minutes tops. Then pause, after a minute Wi-Fi will stay streaming and going again by itself and stream. I haven't changed my router or is settings. I have static ip's assigned too. All other computers work just fine for internet. Never a problem.
I've tried changing kernels, Roms, complete wipes and reinstalls. Rebooted the router. Nothing fixes it. I'm getting really frustrated. I'm at the point where I'm going trio go buy a new router just cause I want to use 5ghz. Anyways, any suggestions to solve this?
There may be an error in aosp code that can cause wifi instability: http://forum.xda-developers.com/showpost.php?p=35146886&postcount=5128
mwalt2 said:
There may be an error in aosp code that can cause wifi instability: http://forum.xda-developers.com/showpost.php?p=35146886&postcount=5128
Click to expand...
Click to collapse
Weird how it affects just my device in an entire thread with a ton of people using the rom and same kernel.
I went and picked up a new router. I'll see if that fixes it. Thanks for the input though. I appreciate it.
Didn't help with new router. My WiFi still cutting out like crazy on Franco kernel. Almost as soon as I turn off screen. But its not turning WiFi off. Just goes into some sort of state where nothing comes through. When screen on everything is fine though now.
In Wifi settings, you could try unchecking "Avoid Poor Connections" and see if that helps.
Also do you have any other devices at home on the same wifi network - do they experience the same issues, I know where I am if we get a lot of rain, it causes intermittent internet slowdowns, I had similar issues and after testing other devices found this to be my problem not my Wifi.
Also, have you got any cordless phones in the house that might run on the same frequency?
I still have an issue keeping wifi at 100% d/l when the phone is asleep, even though the setting is for always on. It must be a hardware thing for me because every rom I've tried from ICS to the latest JB exhibit the same issue. If I am in a desperate need to d/l a large file on my phone, I just temporarily change the screen display off timer to 10 minutes of so so the wifi will stay at max d/l speed.
https://play.google.com/store/apps/details?id=com.ratcash.wifiperf
Could try this I use on my gnex for voip
Edit I am on a galaxy nexus forum
Sent from my Nexus 7 using Tapatalk 2
Ya avoid poor connections is unchecked. And wifi optimization is unchecked. I've tried putting my router on full auto, tried setting static ip addresses for everything. Changing from wireless n to wireless g. Changing security to off as well. Using the 5ghz band instead of 2.4. The nexus 7 is working perfectly fine with the new router. But my galaxy nexus is totally unreliable. Weird is that it just started happening within past couple weeks. And actually, it was good for the first day or so after new router. I can confirm all other wifi devices jn the house work just fine without any hiccups. I've never had a problem with other devices. No dropouts or anything. It's really puzzling me!
One thing I found weird, if I disable wmm on my router, my nexus 7 and galaxy nexus will not connect. Anyone else get this?
I hope you also have your router firmware completely up to date.
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CADude said:
I hope you also have your router firmware completely up to date.
Click to expand...
Click to collapse
Ya my router auto updates itself. Its a Cisco EA6500 in case your wondering and is helpful.
I use my wifi at work and it's very unreliable. At times going into an endless disconnect/reconnect loop. Sometimes restarting the wifi helps or putting it in and out of airplane mode. Other times nothing helps except a reboot of my phone. Some apps may make the issue worse. I don't think there is a fix and waiting for google to fix the flaw a user pointed out earlier.
Sent from my Nexus 7 using Tapatalk 2
chrisinsocalif said:
I use my wifi at work and it's very unreliable. At times going into an endless disconnect/reconnect loop. Sometimes restarting the wifi helps or putting it in and out of airplane mode. Other times nothing helps except a reboot of my phone. Some apps may make the issue worse. I don't think there is a fix and waiting for google to fix the flaw a user pointed out earlier.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Possibly a 4.2 issue. But its not affecting everyone it seems. But i see that there is a huge thread about this at the google site. Not an isolated case
When you say you set a static ip, you set one from the router, have you tried setting a static ip on the phones wifi advanced options as well?
Have you tried different radios?
Sent from my Galaxy Nexus using Tapatalk 2
Yup has happened to me mine connects to the net but has grey bars and doesn't open any websites and apps dont connect to the net a reboot solves the problem
chrisinsocalif said:
When you say you set a static ip, you set one from the router, have you tried setting a static ip on the phones wifi advanced options as well?
Have you tried different radios?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I set static on both router and the phone. I've tried all the north american radios. None of the euro ones. no effect. Sticking to the latest North American radio for now. I've managed to make it work sorta with CM10.1 with stock kernel on completely fresh install. It works, but the down arrow on the Wi-Fi icon stays lit almost 100% of the time. no idea why, only other device that was on all yesterday was the nexus 7, and that was on the 2.4ghz and phone the 5ghz. Huge wlan_rx_wake!
It's likely this:
http://code.google.com/p/android/issues/detail?id=40065&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&start=1000
See if that sounds about right and if so, you'll just have to wait for a Google Patch.
whitedragonz83 said:
It's likely this:
http://code.google.com/p/android/issues/detail?id=40065&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&start=1000
See if that sounds about right and if so, you'll just have to wait for a Google Patch.
Click to expand...
Click to collapse
Yeah. Just don't understand how so few here experience this. And only my phone, not my nexus 7 gets this.
M3drvr said:
Yeah. Just don't understand how so few here experience this. And only my phone, not my nexus 7 gets this.
Click to expand...
Click to collapse
When i first updated to 4.2, I was getting crazy dropouts. After unchecking the Wi-fi optimization, it was more consistent but still drops out frequently while at work. There is a known bug with the wifi driver that hasn't been addressed for years, but still trying to find the original articles describing the problems.
It seems you are having tons of issues, worse than most.
If you are having a problems suggested on this site, maybe this can help.
http://goo.gl/voSxF
It affects me as well. Completely random. Everything appears fine except that instead of blue, the icons are grey. Turning off wifi and turning it back on fixes it.
In the link above, there is a comment where you can submit more info for Google to help solving the problem:
http://support.google.com/nexus/bin/request.py?contact_type=bugreport&src=7679593
chrisinsocalif said:
When i first updated to 4.2, I was getting crazy dropouts. After unchecking the Wi-fi optimization, it was more consistent but still drops out frequently while at work. There is a known bug with the wifi driver that hasn't been addressed for years, but still trying to find the original articles describing the problems.
It seems you are having tons of issues, worse than most.
If you are having a problems suggested on this site, maybe this can help.
http://goo.gl/voSxF
Click to expand...
Click to collapse
the weird thing is, it just started happening about 2 weeks ago. It was perfectly fine up until then. Never had an issue with Wi-Fi. If this don't work i might try doing an entire wipe right back to stock and locking bootloader.
hello , i have problem with my new htc m9 it cant connect to wifi networks ???
wifi turned on but cant see or connect to any network
my android os 5.0.2
please help
Have you tried a Factory Reset?
Same Problem
Exactly the same problem I think the problem from sim.. Slide out and do restore factory settings... Wifi will appear relates and you can contact. But if you put sim you cant contact and dont see the network.we need update from htc because this problem in some contry
I from syria ????
I'm not having the exact same problem but I am having a problem with WiFi
Yesterday I received my wife's M9 upgrade and started setting it up. I noticed it was going REALLY slow downloading over Wi-Fi, so I activated the SIM and it dropped off the home network. It immediately picked up pace and apps began making download progress. I have more than a dozen other devices working without issue on my home network. When I reconnected it and attempted to reach any website, it just stalls.
Tonight I'll try pulling the SIM out and / or Factory Reset to see if I can get it working.
same problem
i have the same problem what should we do?
I returned my device and got another new one. Immediately out of the box it seemed to be working better but developed similar issues. I disabled a setting named minimize battery use on Wi-Fi and that seems to have improved it, but it still seems to have issue with my 5mhz 802.11AC router.
I think we can live with it the way it is, until they push a fix. Hopefully a fix anyway.
Sent from my S6 edge using Tapatalk
We need update form htc ????
Seems to be an issue with N only 2.4Ghz and 5Ghz band networks. I set my 2.4Ghz to auto (g/n) and removed the 5Ghz SSID from the list of known networks and it's working great. YMMV
Sent from my S6 edge using Tapatalk
I have this problem too with Iran simcard irancell and rightel
please if some one have solution share with us
thsnks
DNS issue?
My problem is similar to what Jason V described. My phone connects to my home WiFi okay, but the internet connection alternates between working very slowly, or not at all. Strangely, removing the SIM card from the phone fixes the WiFi connection, but as soon as I reintroduce the SIM card, the WiFi issues return.
I'm going to attempt changing the DNS server to see if that helps at all. If it does I'll let you know.
same problem here
HTC one M9 WIFi problem
Jason_V said:
Seems to be an issue with N only 2.4Ghz and 5Ghz band networks. I set my 2.4Ghz to auto (g/n) and removed the 5Ghz SSID from the list of known networks and it's working great. YMMV
Sent from my S6 edge using Tapatalk
Click to expand...
Click to collapse
I have tried many things to get it work but it didn't. i need help please
problem completly solved with new update (1.32.401.17) from dear htc
Still...
Mine version is 1.32.841.15 but the problem is still there... I can't use Wi-Fi....
I could before but now after a few updates I can't... ( Just to be sure that we have same problem, I can turn Wi-Fi on but it doesn't show any networks.)
Solved
Simply update to latest build which as by now is : 1.32.501.17 and fortunately solve 2 M9 devices wifi for me.
you can find these Ota updates in here :http://forum.xda-developers.com/one-m9/development/ota-1-32-401-15-firmware-noredtext-t3072571
,
I had this problem as well. I end up changing my channel to 11_and it helped,but when I changed it to 6,I went from 17mb to 32mb.
peter_dizai said:
Simply update to latest build which as by now is : 1.32.501.17 and fortunately solve 2 M9 devices wifi for me.
you can find these Ota updates in here :http://forum.xda-developers.com/one-m9/development/ota-1-32-401-15-firmware-noredtext-t3072571
,
Click to expand...
Click to collapse
Are you sure that 1.32.501.17 is newer than 1.32.841.15?
And how can I downgrade to 1.32.501.17 from 1.32.841.15?
sat2they said:
problem completly solved with new update (1.32.401.17) from dear htc
Click to expand...
Click to collapse
I've got the same problem, we have 2 M9s and both of them cannot find any wireless networks
build number 1.32.401.8
should we wait for hTC or what else can we do that won't require root ?
Sea Skipper said:
I've got the same problem, we have 2 M9s and both of them cannot find any wireless networks
build number 1.32.401.8
should we wait for hTC or what else can we do that won't require root ?
Click to expand...
Click to collapse
I was chatting to HTC for about one hour! But our biggest problem was that they don't know there is such a problem! They thought it's a problem just for me.
I informed them about it (at least, informed the chat person!) so I think we can expect an update from HTC in few weeks...
And that's weird that we can use Wi-Fi Hotspot but not connecting even finding networks!
I think the best is to wait a little...
But I'm still really confused that how did some other people updated their phone to 1.32.501.17 not 1.32.841.15 ?!
I'm having issues with downloads on my 5ghz wifi connection. 2.4ghz works fine. Downloading anything on 5ghz takes forever. A speed test shows I have 90mbps download speed on 5ghz. All my other phones work fine.
Golf c said:
I'm having issues with downloads on my 5ghz wifi connection. 2.4ghz works fine. Downloading anything on 5ghz takes forever. A speed test shows I have 90mbps download speed on 5ghz. All my other phones work fine.
Click to expand...
Click to collapse
I had the same issue with my Pixel XL, especially when it came to Play Store downloads. I had my 5GHz band setup in my router to use automatic channel management. Switching this to manual and picking a channel based on WiFi Analyzer app information seemed to have helped, for now at least. I'm now using channel# 104 for my 5GHz band.
I don't know if this is an issue with the Pixel line. My Nexus 6P never had issues with auto-channel management.
Give the manual thing a shot and let me now if that helped!
My XL has been having weird WiFi issues since I got it on Thursday. The first half of my full day with it was fine, but later in the day WiFi just kept disconnecting and connecting. I was on my 5 Ghz network, so I switched to 2.4 Ghz, same thing. I sideloaded the NDE63P OTA since it hadn't come down for me (I'm on T-Mobile, so not sure if this is Verizon only). This supposedly has WiFi fixes.
Things were fine for a day, but now I catch it doing the same disconnect from time to time. Not as often as on NDE63L, but still more than my 6P ever did.
havanahjoe said:
My XL has been having weird WiFi issues since I got it on Thursday. The first half of my full day with it was fine, but later in the day WiFi just kept disconnecting and connecting. I was on my 5 Ghz network, so I switched to 2.4 Ghz, same thing. I sideloaded the NDE63P OTA since it hadn't come down for me (I'm on T-Mobile, so not sure if this is Verizon only). This supposedly has WiFi fixes.
Things were fine for a day, but now I catch it doing the same disconnect from time to time. Not as often as on NDE63L, but still more than my 6P ever did.
Click to expand...
Click to collapse
I was disconnecting from wifi all morning. 2.4 and 5ghz, I rebooted and fixed the disconnecting. I still can't download apps on 5ghz. I sent a Google tech logs this afternoon. Will see what they have to say. No its not my router. I have 6 devices running on 5ghz
Having rock solid performance here with Asus AC-66U. First phone I've had that connects at 800mbps on 802.11AC to my router.
bartolo5 said:
Having rock solid performance here with Asus AC-66U. First phone I've had that connects at 800mbps on 802.11AC to my router.
Click to expand...
Click to collapse
I have an Asus RT-N66. Performance is not a problem, it just doesn't seem to be stable all the time :crying:
havanahjoe said:
I have an Asus RT-N66. Performance is not a problem, it just doesn't seem to be stable all the time :crying:
Click to expand...
Click to collapse
Very stable here. Have you tried to disable beamforming? I've had problems with that in the past on the AC-66U
bartolo5 said:
Very stable here. Have you tried to disable beamforming? I've had problems with that in the past on the AC-66U
Click to expand...
Click to collapse
I don't think mine has that, since it's only N. I don't see it in any of the wireless settings tabs
[email protected] said:
I had the same issue with my Pixel XL, especially when it came to Play Store downloads. I had my 5GHz band setup in my router to use automatic channel management. Switching this to manual and picking a channel based on WiFi Analyzer app information seemed to have helped, for now at least. I'm now using channel# 104 for my 5GHz band.
I don't know if this is an issue with the Pixel line. My Nexus 6P never had issues with auto-channel management.
Give the manual thing a shot and let me now if that helped!
Click to expand...
Click to collapse
Well, looks like I was too optimistic. The semi-regularly-intermittent slow down is back. It happens often enough to be annoying but not all the time. I'm using the Comcast provided Arris TG1682G. This is using the 5GHz band. I know I could switch to 2.4GHz band but I would rather try to figure out what to do to get this working problem-free on the 5GHz.
Any ideas?
[email protected] said:
Well, looks like I was too optimistic. The semi-regularly-intermittent slow down is back. It happens often enough to be annoying but not all the time. I'm using the Comcast provided Arris TG1682G. This is using the 5GHz band. I know I could switch to 2.4GHz band but I would rather try to figure out what to do to get this working problem-free on the 5GHz.
Any ideas?
Click to expand...
Click to collapse
Same exact issue, Comcast Arris gateway. Sent logs to Google. Heard nothing back yet. I have connected to other 5ghz Wifi with no problems. I don't think its hardware. Has to be software and that Comcast router.
[email protected] said:
I had the same issue with my Pixel XL, especially when it came to Play Store downloads. I had my 5GHz band setup in my router to use automatic channel management. Switching this to manual and picking a channel based on WiFi Analyzer app information seemed to have helped, for now at least. I'm now using channel# 104 for my 5GHz band.
I don't know if this is an issue with the Pixel line. My Nexus 6P never had issues with auto-channel management.
Give the manual thing a shot and let me now if that helped!
Click to expand...
Click to collapse
Golf c said:
Same exact issue, Comcast Arris gateway. Sent logs to Google. Heard nothing back yet. I have connected to other 5ghz Wifi with no problems. I don't think its hardware. Has to be software and that Comcast router.
Click to expand...
Click to collapse
I agree with you. My 6P didn't have the issue with the same router.
BTW, How does one get those logs?
Also, I wonder if putting the Arris in bridge mode and connecting an external router might help? It seems like an overkill for 2016...
I'm having the same issues. Mine is disconnecting from both 2.4 and 5. Seems like it works immediately after a reboot but then will drop. I can seem to get it to consistently drop using the ookla speed test app. I also side loaded the latest and it did not help. Please let us know if you get anywhere. I talked to Google support today and got generic response for generic Wi-Fi troubleshooting.
[email protected] said:
I agree with you. My 6P didn't have the issue with the same router.
BTW, How does one get those logs?
Also, I wonder if putting the Arris in bridge mode and connecting an external router might help? It seems like an overkill for 2016...
Click to expand...
Click to collapse
I downloaded updates from the playstore this morning on 5ghz with no problems. I know it's hit or miss. Last night it wouldn't work. A different router in bridge mode might work. You would still need to lease the gateway fron Comcast. Which sucks.
Here is instructions for logs.
Instructions: Nexus and Google Play edition phones and tablets
Before you get started, make sure you have*access to a computer.
On your device, go to*Settings > About phone*or*About tablet.
At the bottom of the screen, touch*Build number*seven times*in quick succession.*You’llsee a message saying*you’re*now*in developer mode.
Press*Back*to go back to the main Settings screen.
Touch*Developer options.
At the top of the screen, make sure 'Developer options' is set to*ON.
Check the box next to*USB debugging.
Check the box next to*Bug report shortcut.
Reproduce*the issue or error message on your device. It’s important that your phone or tablet logs at least one occurrence of the problem.
Immediately after seeing the issue, press and hold the power button until the power menu appears.
Select*Take bug report, then select*Report*in the dialog that follows.
After a significant delay -- up to two minutes -- your phone or tablet will vibrate and display a notification saying ‘Bug report captured’. Touch the notification to open Gmail with the report attached.
Email the message to yourself so you can access it on your computer.
On your computer, access your email and open the message you just sent to yourself.
Download the bugreport.txt attachment.
Reply to this message and attach the bug report file.
After replying to this message, you can*disable developer mode and bug reports by going to Settings > Developer Options and sliding the top toggle to OFF.
Sent from my Pixel XL using Tapatalk
arrghushakaboorga said:
I'm having the same issues. Mine is disconnecting from both 2.4 and 5. Seems like it works immediately after a reboot but then will drop. I can seem to get it to consistently drop using the ookla speed test app. I also side loaded the latest and it did not help. Please let us know if you get anywhere. I talked to Google support today and got generic response for generic Wi-Fi troubleshooting.
Click to expand...
Click to collapse
I had that problem too one morning. A reboot fixed it and I haven't had it since then. Something broken with this device. Alot of Bluetooth issues people are having also. My Bluetooth is working well.
Sent from my Pixel XL using Tapatalk
My OnePlus One has had major wifi issues for the two years I've owned it, especially 5 ghz. This is a treat in comparison. No issues to report yet. I see slowness in opening apps sometimes but no noticeable lag.
No issues with my Google store bought XL on either WiFi band
I had the exact same problems with my wifi but now have stable fast connection after disabling Bluetooth scanning under the location settings.
mjc2251 said:
I had the exact same problems with my wifi but now have stable fast connection after disabling Bluetooth scanning under the location settings.
Click to expand...
Click to collapse
I tried that last night but it didn't seem to work. I thought it might have had something to do with Bluetooth though because I disconnected my watch and it was fine for a while. Once I re enabled Bluetooth in general, it went back to disconnecting. And disabling it again didn't help, but it always seems to be fine after a reboot for a little bit. Not sure if I hope this is a software issue or hardware issue. Would be nice to have a replacement that works, but on the other hand if it's software, it could be patched. Based on how it behaves it makes me think it's software.
I don't have my Pixel yet but many phones have problems with certain 5Ghz channels. Try setting your router to channel 44 or 48 and see if you have better luck.
larsdennert said:
I don't have my Pixel yet but many phones have problems with certain 5Ghz channels. Try setting your router to channel 44 or 48 and see if you have better luck.
Click to expand...
Click to collapse
No luck, still slow downloads from playstore. I also noticed in Google photos, some pictures are blurry. When I tap into the blurry picture, the spinning circle keeps spinning without bringing up the picture. My ookla speed test are normal fast. My Google Chrome speed test are all over the place, with network errors. Definitely weird. All my other devices work.
After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
panflute said:
After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
Click to expand...
Click to collapse
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
Well resetting my pixel 2xl means days of work so that is my last option. I had no problems with 9.
Here is one of my 9 screens. Every time I upload or download anything, including this room, my wifi drops in and out.
After playing with this all day I've determined that the wifi sensor itself has weakened. Some people are reporting the sensors in the phone do not work after the update.
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
dendk said:
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
Click to expand...
Click to collapse
What kind of issues?? I've actually found A10 to run pretty good on my P2XL. Just curious is all
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
@dendk
Excuse me, you wrote above that you were downgrading to Pie. Did you upgrade again to 10 after that and everything's fine now?
I have actually downgraded to 9 until wifi problems get solved with a fix or something. After updating to 10, wifi kept disconecting from time to time.
dendk said:
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
Click to expand...
Click to collapse
---------- Post added at 08:09 AM ---------- Previous post was at 07:54 AM ----------
@EeZeEpEe
I already did a factory reset. In fact, the problems with wifi begins as soon as, after factory resetting, you try to configure your "new" phone trying to connect to wifi. It does connect but saying "connected with no internet access".
I took some screenshots and sent them to Google support and they offered me to replace the phone.
What I have done so far is to downgrade to Pie. The wifi problems have disappeared, so it is clearly a software problem. Many others have reported exactly the same in some forums.
I will wait until Google comes with a fix for this.
EeZeEpEe said:
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Nobody here with wifi problems after Android 10 update?
Here goes a possible (and temporary) solution, until Google solves this problem.
After many tests, I have come to a conclusion: Android 10 on Pixel 2 XL (at least on mine) has made the phone have a really poor coverage for the 5Ghz wifi band. When connected to that band, as soon as I get a little bit far from the router, I receive the "Connected with no internet" and after a while my phone disconnects and inmediately tries to connect again in an endless loop.
The good news is that I've been able to get a stable connection... but only on the 2,4Ghz. For this, I've had to make some changes both in the router and in the phone:
- In my router (O2/Telefonica in Spain, Mitrastar router) on the 5Ghz band configuration I had to remove the Guest/Virtual Access Point, which was pointing to the 2,4Ghz band. I suppose other routers will have a similar configuration.
- In my phone I made sure that I connected only to the 2,4Ghz band (you should see two wifi networks, one with PLUS or something like that and one without the PLUS: this is the one you have to select).
- Once connected, make sure you select "use device MAC" instead of "use arbitrary MAC" under connection configuration. The second is default on Android 10 and can make some routers go crazy because they think you are a hacker or something and so they block your connection.
After that, you should have an absolutely stable connection as you used to on Android 9 Pie, only that you are using the 2,4Ghz and not your fast 5Ghz connection. Obviosly this is a temporary solution until Google solves this. But at the moment I don't really need that extra speed on my phone, so I can live with that.
What is abolutely clear is that this an Android 10 bug and it only happens with certain Pixel phones like Pixel 2 XL. Mi wife's 3a XL has no problem at all after the update.
Hope this helps.
I have actually noticed the same exact issues going on with my Pixel 2 XL on Android 10. IHow do I change so that using my device's MAC address is the default option?
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
Only on the 5Gz band. 2,4Ghz band remains stable. Just make sure you connect to that band.
astaineakash said:
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
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---------- Post added at 07:26 AM ---------- Previous post was at 06:49 AM ----------
You can try one more thing. On the 5Ghz configuration of your router, try to change the channel setting to a fixed channel instead of the predetermined Auto (I have set mine to 100(DFS)) and connect again from your Pixel. It will probably say "Connected, no internet" for a while, but just wait for a minute till it gets connected to the Internet and see if it stays stable
Just so you don't feel alone. I also started have wifi issues immediately after upgrading to Android 10
I've been having the same wifi problem that others have mentioned since the Android 10 update. However, it is also affecting my cellular and data signals, albeit to a lesser degree. Google tech support had me do diagnostics (rebooting in safe mode) and determined that I do indeed have a problem. However they want me to go through Verizon to try and get a replacement phone. They said if Verizon won't replace it, then they will. I really don't want to trade in my practically new phone on a refurbished model, so I'm going to live with this for a while longer and see if Google will release a new update to fix this bug.
I just got off the phone with Google Fi support about my Pixel 2XL and its' wifi issues are the same. I downloaded 10 like the first or second day it was available and began having issues with wifi immediately. Pictures on websites would not load and the pages load ten times slower. They recommended to send feedback and the steps I have taken to attempt a resolution but, I still have the same problem. I did a factory reset and still no fix for it. They first wanted to possibly send me a new replacement but, I was adamant that it was the software and not hardware since the wifi was perfect right before I updated to Android 10. Feedback will be sent so they can provide it in there November Security Update.(crossing fingers)
Totally concur with this thread, started as soon as I updated to A10B5. 5G connects, shows no bars, and "no internet connection". Using my old Nexus 6 at the same spot, 2 or 3 bars, internet connection right away. Just wondering if anyone that is unlocked has tried flashing the last 'Pie" radio file and results?
I too have connectivity issues on a pixel 2 XL even after a factory reset. I'm using a dual band AT&T Gateway or a Asus dual band router. I haven't tried turning off the same named 5 gigahertz band to see if it makes a difference, after reading here.
I havent had any issues with Wifi that i know of. But im having charging issues and sound issues
I'm having a similar issue with the normal Pixel 2 and using Google WiFi mesh system.
My pixel 2 refuses to connect to the 5Ghz network at my place whereas at my parents place (also using Google WiFi) it connects flawlessly to the 5Ghz one.
My pixel 3 XL is also connecting without any problems.
I used the app WiFi analyzer on my pixel 3XL and noticed that my Google WiFi is using the 5126 frequency.
If I use the same app on my pixel 2 it isn't even going that far.
At my parents place the frequency used is way lower.
Around 5000'ish
I'm having the same issues with WiFi. I finally disabled the 5 GHz signal from my router so I'm now only using the 2.4 GHz signal. This made my WiFi so much better at home. There is a lengthy thread about this issue in the Pixel Support forums, but it doesn't seem like anyone from Google has stopped by there to assist or gather info.
Sent from my Pixel 2 XL using Tapatalk