Help factory resetting phone - Xiaomi Black Shark 3 Questions & Answers

So I finally have just given up on this phone. I would like to factory reset it but it keeps asking me for my mi account password. When I put it in it says that isnt the valid password. Reset the password and tried again same issue.
The problem is I have a chinese rom and cant log into my mi account because of the phone region lock. Does anyone know any way that I can factory reset and fully wipe this phone before I sell it off to someone else.

lostpunkrock said:
So I finally have just given up on this phone. I would like to factory reset it but it keeps asking me for my mi account password. When I put it in it says that isnt the valid password. Reset the password and tried again same issue.
The problem is I have a chinese rom and cant log into my mi account because of the phone region lock. Does anyone know any way that I can factory reset and fully wipe this phone before I sell it off to someone else.
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Can you share screen shot of your phone

ProStarMY said:
Can you share screen shot of your phone
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Click to collapse
Yeah so i go into settings/mydevice/factory reset.
Im asked to put in my pin
Then they ask for my mi account password.
No matter what it always fails. I can use the change password option and change it via email but it doesnt have an effect on anything. It still wont let me in.
Just a heads up im on chinese firmware and joyui 12 20.11.10

lostpunkrock said:
Yeah so i go into settings/mydevice/factory reset.
Im asked to put in my pin
Then they ask for my mi account password.
No matter what it always fails. I can use the change password option and change it via email but it doesnt have an effect on anything. It still wont let me in.
Just a heads up im on chinese firmware and joyui 12 20.11.10
Click to expand...
Click to collapse
Have you sync your mi account? No need to bind the black shark account skip that as soon you finish bind with mi account.afterthat doing that you need format them through recovery mode but as soon the phone back to system load the phone will ask for the activation of mi account.

Did you resolve this? And what country you from?

Yeah I finally got through. For some strange reason I had two black shark accounts on the phone. One tied to my email and one to my local number (idk how that happened since the only option was the chinese area code). Phone has been factory reset and packed away in the box it came with. Where it will stay until i get it sold.

lostpunkrock said:
Yeah I finally got through. For some strange reason I had two black shark accounts on the phone. One tied to my email and one to my local number (idk how that happened since the only option was the chinese area code). Phone has been factory reset and packed away in the box it came with. Where it will stay until i get it sold.
Click to expand...
Click to collapse
Don't sell it...try unlock bootloader then install global rom ...not global beta but legit global rom through TWRP recovery.

Related

Oh crap! Friend fiddled with phone now password is on and I don't know it.

Hello all, I beg thee if you can help me, my friend "stole" my xda orbit while I was erm drunk and changed a load of settings, inc adding a password. When I was sober he told me what it was so I could use the phone again. But last night I accidently wanted to change the 4 digit number code that you do when the phone goes inactive for like 1 minute...Instead I think I accidently activated some password...everytime I go to restart the xda I get grilled for a password and if its wrong the time counter keeps going up and up...
Basically I really either need to crack or deactivate this password or some how backup my txts and phone...as I didn't before and theres a few sentimental texts I don't want to lose...
I hope you can help me
i think you might be stuck unless you can figure out the passcode!
i dont think it lets you sync your phone at all does it?
no sync
no asks for a password before sync-ing wondered if there was an alternative to activesync that would work??
was about bootloader mode, if you can go in you would be able to flash a (new) rom.....
errr right
you've lost me, last time I did rom flashing was on a very old XDA and ive forgtten..help!?!
You just have to go to WM6 artemis part of the forum, read the topics about "how to flash" and use the last wm6 rom B&B v3.7.
Before that, ensure bootloader mode is available.
Good luck
huh
1 I don't know how to know if bootloader mode is available
2 I think im on WM5!?
If it is a UK model then he can flash it back to the original ROM using the microSD card first if it will not connect by USB cable.
Yes its an 02 XDA Orbit and I live in the uk and it is a UK phone...so I guess I can but how the hell!? lol Thankyou by the way you may have saved me!
As it seems no backup was done, what about trying to ask a repair center if they can "unlock" the password. Of course you will have to show to purchase invoice ....
Thanks, that will be my alternative if the rom flash doesnt work...just need to be told how to do it via micro sd!!!!
advent said:
Thanks, that will be my alternative if the ROM flash doesn't work...just need to be told how to do it via micro sd!!!!
Click to expand...
Click to collapse
I will PM you about the file you need as all references to it seem to have been removed from the site.
You then put the file onto an empty microSD card and put the card into the phone.
When you turn on the phone ho hold in the 'record' button (top left hand side viewed from the front of the phone) and the phone should go into boot-loader mode and recover the OS from the microSD card.
EDIT: NOT removed, just unpinned! http://forum.xda-developers.com/showthread.php?t=314866
Does it matter if anything else is on the SD card?
Do I need to update to a newer WM5 Rom after as I think i saw that 02 1 is a bit old??
advent said:
Does it matter if anything else is on the SD card?
Do I need to update to a newer WM5 Rom after as I think i saw that 02 1 is a bit old??
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Click to collapse
Sorry, but doesnt a hard reset solves this problem?? (if the lock is on the phone) sipmle and quick solution.
If it is the sim that is locked, contact you provider.
Considering flashing the ROM is deffinately going to wipe any saved texts etc. Surely a simpler option is a hard reset?
Press and hold both soft-keys, press the stylus into the reset hole, release reset, wait for message on screen and release soft-keys.
This will return the phone to out-of the -factory state, so again you will loose all saved data in system memory and all installed applications in system memory.
advent said:
Yes its an 02 XDA Orbit and I live in the uk and it is a UK phone...so I guess I can but how the hell!? lol Thankyou by the way you may have saved me!
Click to expand...
Click to collapse
Not quite. Flashing the ROM will erase your "sentimental" messages.
morfis said:
Not quite. Flashing the ROM will erase your "sentimental" messages.
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Click to collapse
Yes, but it is looking like he is going to lose them no matter what happens.
Just Hard Reset it....Wont ask for the password...you will loose your data on the device though....and if your data is on the PC can sync again...no issue there...but the service centers will not remove the password...I had the same issue...and thats what i did.
cheers
yeah all you have to do is hard reset the pda and then the password will be erased, along with all your data ofc.
It would be interesting though to find a way to "crack" the password or somehow remove or bypass it.....
like some kind of PUK code?

Locked out please help!

Hi
So I changed the PIN on my tablet and forgot it. Now I am trying to get in and I cant, I assumed there would be an option to log in with my Google account, but I do not see that option anywhere. There is no forgot password button like most phones for some reason. Is there no option for this at all on this tablet? I've already entered the incorrect PIN 60 times, hoping it would pop up asking me to enter my Google account info but no luck. Is factory resetting the tablet really the only way to get in now??!
vuga said:
Hi
So I changed the PIN on my tablet and forgot it. Now I am trying to get in and I cant, I assumed there would be an option to log in with my Google account, but I do not see that option anywhere. There is no forgot password button like most phones for some reason. Is there no option for this at all on this tablet? I've already entered the incorrect PIN 60 times, hoping it would pop up asking me to enter my Google account info but no luck. Is factory resetting the tablet really the only way to get in now??!
Click to expand...
Click to collapse
Yep. Factory reset is the only option left.
Sent from my SM-P600 using Tapatalk
Company owned SM-P605, pin forgotten by employee, I've already tried Odin with stock rom that worked fine (just replaced the Samsung Boot logo with the telco's one) but it is still asking for PIN!
It's not rooted, and I wouldn't want to, how do you FDR with Odin?
Thanks,
P.
pnmcosta said:
Company owned SM-P605, pin forgotten by employee, I've already tried Odin with stock rom that worked fine (just replaced the Samsung Boot logo with the telco's one) but it is still asking for PIN!
It's not rooted, and I wouldn't want to, how do you FDR with Odin?
Thanks,
P.
Click to expand...
Click to collapse
Did you find a way to unlock?
Nah, mate did it in the end. It is possible. I didn't ask how tho.

Locked out of my phone for 72 hours.

Hello guys,
Just bought a Nexus 5x from someone and i can't assign my email,always telling me to use the previous owner mail.The former owner said he reseted the phone from the google account not from the phone itself.From what i read online a security measure has triggered on my phone and i can't do anything about it....he even game me his email/password to use,but that doesnt work eighter.
Is there nothing i can do but wait 3 days?Will i be able to add my email after those 3 days expire?
When did the countdown start?The moment he reseted the phone?He reseted the phone on tuesday night so i need to wait untill friday night for 3 days to pass,but he changed the password to the email today.Will any of this have an impact?
Thank you!
florin22xxl said:
Hello guys,
Just bought a Nexus 5x from someone and i can't assign my email,always telling me to use the previous owner mail.The former owner said he reseted the phone from the google account not from the phone itself.From what i read online a security measure has triggered on my phone and i can't do anything about it....he even game me his email/password to use,but that doesnt work eighter.
Is there nothing i can do but wait 3 days?Will i be able to add my email after those 3 days expire?
When did the countdown start?The moment he reseted the phone?He reseted the phone on tuesday night so i need to wait untill friday night for 3 days to pass,but he changed the password to the email today.Will any of this have an impact?
Thank you!
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that all sounds a bit strange ... anyway, did you try to hard reset the phone in recovery? after that you should be able to setup the phone for the first use again.
here's a howto for the hard factory reset in recovery: http://www.hardreset.info/devices/lg/lg-nexus-5x-north-america/
ulxerker said:
that all sounds a bit strange ... anyway, did you try to hard reset the phone in recovery? after that you should be able to setup the phone for the first use again.
here's a howto for the hard factory reset in recovery: http://www.hardreset.info/devices/lg/lg-nexus-5x-north-america/
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Click to collapse
Yes i did hard reset still the same.In the "safe mode" it says "Device Locked'.I think the problem originated when he reseted the phone from his google account,instead of phone settings....i guess this is used to lock the phone?Thats why its always asking me for the original gmail account.
Only the original gmail account can unlock it?He previous owner gave me the account today to try,but it didnt work...im confused.
florin22xxl said:
Yes i did hard reset still the same.In the "safe mode" it says "Device Locked'.I think the problem originated when he reseted the phone from his google account,instead of phone settings....i guess this is used to lock the phone?Thats why its always asking me for the original gmail account.
Only the original gmail account can unlock it?He previous owner gave me the account today to try,but it didnt work...im confused.
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Click to collapse
The security feature is called FRP, factory reset protection.
There may be other ways to bypass it but the surefire way is to use the TOT method to completely reflash the phone.
Sent from my Nexus 5X using Tapatalk
---------- Post added at 02:59 PM ---------- Previous post was at 02:48 PM ----------
The thread for flashing the TOT is a pain to find so I'll share the link...
http://forum.xda-developers.com/showthread.php?t=3251740
Sent from my Nexus 5X using Tapatalk
florin22xxl said:
Yes i did hard reset still the same.In the "safe mode" it says "Device Locked'.I think the problem originated when he reseted the phone from his google account,instead of phone settings....i guess this is used to lock the phone?Thats why its always asking me for the original gmail account.
Only the original gmail account can unlock it?He previous owner gave me the account today to try,but it didnt work...im confused.
Click to expand...
Click to collapse
When you reset a phone you need to get rid of pin/pattern/password or it will trigger factory reset protection which forces you to install using the account that the phone was originally installed under.
Now if that account changes their password, then there will be a 72hr lockout. Everytime you try to install it will reset the 72hr counter.
I don't believe you can install even with original account/password until the counter has run its course.
Perhaps LGUP will work as mentioned above.
Someone posted this. I don't know if it works.
https://www.youtube.com/watch?v=isDD5LqLG6c

Mi 5s stuck on start - cant login nor activate MI account

Hi guys, it looks xda is my last chance resort to save the phone.
Once purchased a week ago I still cant use the phone by now.
The phone seem to be attached to some account which I did not create and thus cant access.
The phone is locked/bootloader/ and not activated /MI account verification/, neither I can restore any password by loggin with my phone number - Xiaomi does not send me any verification text SMS back.
I tried recovery and Fastboot and while recovery allows me to flash with chineese MISuite back and forth with 8.0.3/android show errors-stopped processes/ and 7.5.XX,
fastboot does not allow anything-Flash xbl error.
Anybody-anything? Because ./except my numerous reclaiming in Xiaomi and the shop/ I am out of ideas by now ??
Cheers,
Looks like a stolen phone. If you bought it via paypal/credit card request a refund/charge back.
pr0x2 said:
Looks like a stolen phone. If you bought it via paypal/credit card request a refund/charge back.
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Click to collapse
May be. But I bought it from Gearbest.com. Are they prone to such cases?
Good idea w/charge back.
Usually not, but I would return it anyway, just to be sure. If it has been used, there is no saying how the battery will perform or if it's full of viruses and spyware.
If you wont solve the problem, maybe I'll be willing to rebuy i from you. Depends on the price. Im looking for bricked mi5s
zsolarewicz said:
Hi guys, it looks xda is my last chance resort to save the phone.
Once purchased a week ago I still cant use the phone by now.
The phone seem to be attached to some account which I did not create and thus cant access.
The phone is locked/bootloader/ and not activated /MI account verification/, neither I can restore any password by loggin with my phone number - Xiaomi does not send me any verification text SMS back.
I tried recovery and Fastboot and while recovery allows me to flash with chineese MISuite back and forth with 8.0.3/android show errors-stopped processes/ and 7.5.XX,
fastboot does not allow anything-Flash xbl error.
Anybody-anything? Because ./except my numerous reclaiming in Xiaomi and the shop/ I am out of ideas by now ??
Cheers,
Click to expand...
Click to collapse
I had the same problem when trying to install Miui again after installing LOS. But I had already unlocked my bootloader.
If you use a special cable, http://en.miui.com/thread-324300-1-1.html, you can flash a Miui developer ROM and unlock your bootloader. There are plenty of manuals on the internet.
Everythings ok now, Xiaomi support helped effectively )). Thread to be closed.
What solution did they have for you?
Sent from my MI 5s using XDA Free mobile app
wim69 said:
What solution did they have for you?
Sent from my MI 5s using XDA Free mobile app
Click to expand...
Click to collapse
I did not receive verification SMS from Xiaomi to reset the password.
I had to sent them IMEI, phone no, invoice copy etc.
After all it succedeed.

Please help - Sold OnePlus 3 on eBay - Buyer is stuck on "This device was reset"

Please help - Sold OnePlus 3 on eBay - Buyer is stuck on "This device was reset"
Please help - Sold OnePlus 3 on eBay - Buyer is stuck on "This device was reset" even though I have reset/wiped the device.
What can i do to help them?
The device was sent on the latest OxygenOS.
Thank you so much in advance.
I believe you would need to login to the phone.
The bypass menu only comes up if you reset with either a screen lock active or a google account on the device when you reset.
I am sure when it first came out there was a way around messing with the keyboard or something, but I am unsure if this was patched or not?
this is a google security feature - you need to log into the phone.
best way to do this might be to have them log into the phone and immediately change your account passwords afterwards. not sure what else
byAidan said:
Please help - Sold OnePlus 3 on eBay - Buyer is stuck on "This device was reset" even though I have reset/wiped the device.
What can i do to help them?
The device was sent on the latest OxygenOS.
Thank you so much in advance.
Click to expand...
Click to collapse
Why don't you tell them to turn off the phone, power + volume down, select forgot password and wipe the device? That should be enough to get rid of all previous account data
Sent from my ONEPLUS A3000 using Tapatalk
Wipe the internal storage . Click thanks if helped
Harry Holloway said:
Wipe the internal storage . Click thanks if helped
Click to expand...
Click to collapse
Renosh said:
Why don't you tell them to turn off the phone, power + volume down, select forgot password and wipe the device? That should be enough to get rid of all previous account data
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Click to collapse
This system uses a special partition to "flag" the device as protected from factory resets. These will not work.
2x4 said:
this is a google security feature - you need to log into the phone.
best way to do this might be to have them log into the phone and immediately change your account passwords afterwards. not sure what else
Click to expand...
Click to collapse
I work retail and return phones every day; we NEED to remove the accounts before wiping the device, or else the only reasonable way after wiping the device is logging into the account. 2x4 is right.
ABotelho23 said:
This system uses a special partition to "flag" the device as protected from factory resets. These will not work.
I work retail and return phones every day; we NEED to remove the accounts before wiping the device, or else the only reasonable way after wiping the device is logging into the account. 2x4 is right.
Click to expand...
Click to collapse
Exactly the system, wipe the device by flashing Open Beta or unlock the bootloader and flash a custom ROM and wipe everything, reload stock recovery, wipe everything then sideload 4.1.6.
Working retail you can't play around with phones the same as I would with my own phone so you're dealing in a completely different environment.
There are options in place in case someone messes up its not unrecoverable
Sent from my ONEPLUS A3000 using Tapatalk
Renosh said:
Exactly the system, wipe the device by flashing Open Beta or unlock the bootloader and flash a custom ROM and wipe everything, reload stock recovery, wipe everything then sideload 4.1.6.
Working retail you can't play around with phones the same as I would with my own phone so you're dealing in a completely different environment.
There are options in place in case someone messes up its not unrecoverable
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
Will not be able to unlock the bootloader anymore, it needs to be enabled in the OS. If it's not already unlocked it's not going to be.
I also doubt flashing stock OOS would remove the FRP, that would kind of defeat the purpose of having FRP in the first place if you could just go to the OEM's website and flash something in 5 mins.
Why not simply use the unbrick tool? That should return the phone in a factory-like state.
Sent from my ONEPLUS A3003 using Tapatalk
1) Check this article to see if you can remotely remove the device from your end (never tried this myself): https://help.ting.com/hc/en-us/articles/205666168-Removing-Android-Activation-Lock
2) Assuming your account is not full of sensitive data, change your Google password temporarily and give it to the buyer (may be easier to call or live chat them if possible). Once they get in, change your password back. Not exactly safe, I probably wouldn't do this myself. If you do be sure to take caution- 2 step your account after, force log out all devices to your account.
3) Cough up the shipping cost to return the item and try to sell it again. Unfortunately you would have to pay the return fee + lose the original shipping fee.
TIP: Before selling a device, DO NOT factory reset it then box it up without turning it on. Factory reset, THEN test to be sure it goes to the home screen and working properly. You can then reset it again or sell it at the home screen after skipping the setup steps.
For reference to others reading this thread - always REMOVE your accounts BEFORE factory reset of your devices prior to selling to avoid this issue.
There are lots of ways to bypass this on YouTube. I actually did it yesterday. I had to unlock a tablet. If adb is enabled, it's piece of cake.

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