Dust under camera lens - POCO M2 Pro Questions & Answers

I saw some articles on "Dust under camera lens of Redmi Note 9 PRO" , did you people also face it ?

I also got it recently. Still within return period. If someone could provide update on this, it will be helpful.

born hacker said:
I also got it recently. Still within return period. If someone could provide update on this, it will be helpful.
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Do you have POCO M2 PRO or Redmi Note 9 PRO ?

born hacker said:
I also got it recently. Still within return period. If someone could provide update on this, it will be helpful.
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Click to collapse
convey your problem with Xiaomi via Gmail they might help you or if you have some days left for replacement period then wait , for some news on internet and then apply for replacement

jerusa said:
convey your problem with Xiaomi via Gmail they might help you or if you have some days left for replacement period then wait , for some news on internet and then apply for replacement
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Click to collapse
I have poco M2 pro. Yeah i still can return the phone. I am just waiting for someone to confirm here. If poco M2 pro is also have problem, then i will return it.

born hacker said:
I have poco M2 pro. Yeah i still can return the phone. I am just waiting for someone to confirm here. If poco M2 pro is also have problem, then i will return it.
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Can you send a photo of the Dust that settled inside the lens ...?

jerusa said:
Can you send a photo of the Dust that settled inside the lens ...?
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Click to collapse
Sorry. I was not being clear. I don't have dust in my poco m2. I am just waiting for some confirmation from others who were using it for some time to confirm whether they have dust settled in their camera or not.

born hacker said:
Sorry. I was not being clear. I don't have dust in my poco m2. I am just waiting for some confirmation from others who were using it for some time to confirm whether they have dust settled in their camera or not.
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Been10 days no issue in my poco m2 Pro seems like issue in very old units and they solved the problem in new units

bhanu saini said:
Been10 days no issue in my poco m2 Pro seems like issue in very old units and they solved the problem in new units
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Can you please tell me the Camera2API of POCO M2 PRO

jerusa said:
Can you please tell me the Camera2API of POCO M2 PRO
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Click to collapse
It's already active by default. You don't need to do anything manually to make gcam work. Gcams work flawlessly without needing to do anything.

Just got dust particles inside camera on my new poco m2 pro
I got delivered my phone a week ago, I'm using the phone with back cover provided in the box. I think they wouldn't fixed that issue.
Hope you guys get a back case after purchase of phone as soon as possible.

vineeth yadav said:
I got delivered my phone a week ago, I'm using the phone with back cover provided in the box. I think they wouldn't fixed that issue.
Hope you guys get a back case after purchase of phone as soon as possible.
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Click to collapse
Oh it's sad to hear ?
It seems the dust problem is in some units only
If it's under replacement period then apply for it
If not under replacement period then contact at Xiaomi (Mail/Service center)

jerusa said:
Oh it's sad to hear ?
It seems the dust problem is in some units only
If it's under replacement period then apply for it
If not under replacement period then contact at Xiaomi (Mail/Service center)
Click to expand...
Click to collapse
I already opted for replacement but they told its take more time than usual

vineeth yadav said:
I got delivered my phone a week ago, I'm using the phone with back cover provided in the box. I think they wouldn't fixed that issue.
Hope you guys get a back case after purchase of phone as soon as possible.
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Click to collapse
I have the same issue with my unit. Its been a month and I can already see some dust particles in front of the main lens but its minimal and doesn't at all affect the images (because the dust accumulated isnt exactly above the main lens). I have temporarily sealed the sides of the camera bulge with thick sticky paper sheets jso that the dust wont enter inside the glass.
ps:I visited the ASC today and they told me that you gotta leave your phone for 15 days in the sc so that they could order the tools required to fix that issue. So, I just took back my phone and came back home. lol.

Saip589 said:
I have the same issue with my unit. Its been a month and I can already see some dust particles in front of the main lens but its minimal and doesn't at all affect the images (because the dust accumulated isnt exactly above the main lens). I have temporarily sealed the sides of the camera bulge with thick sticky paper sheets jso that the dust wont enter inside the glass.
ps:I visited the ASC today and they told me that you gotta leave your phone for 15 days in the sc so that they could order the tools required to fix that issue. So, I just took back my phone and came back home. lol.
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Do we have any back cover online to avoid this issue?
Because most of the back cover usually leave the camera area open.

Srinath Muralidharan said:
Do we have any back cover online to avoid this issue?
Because most of the back cover usually leave the camera area open.
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Click to collapse
Yes there are back covers which cover the entire camera lens module and only leave the hole for light for sensors.
try to search for functional back covers and you may find it
hit thanks if u like it

Saip589 said:
I have the same issue with my unit. Its been a month and I can already see some dust particles in front of the main lens but its minimal and doesn't at all affect the images (because the dust accumulated isnt exactly above the main lens). I have temporarily sealed the sides of the camera bulge with thick sticky paper sheets jso that the dust wont enter inside the glass.
ps:I visited the ASC today and they told me that you gotta leave your phone for 15 days in the sc so that they could order the tools required to fix that issue. So, I just took back my phone and came back home. lol.
Click to expand...
Click to collapse
hows the dust now does it increased ?

vineeth yadav said:
I got delivered my phone a week ago, I'm using the phone with back cover provided in the box. I think they wouldn't fixed that issue.
Hope you guys get a back case after purchase of phone as soon as possible.
Click to expand...
Click to collapse
does the amount of dust increased ?

Just want to know, how dust is entering in camera lens? As i can see in pictures of poco m2 pro/9series , dust cant enter from back or it is entering from the back?

Related

[Q] Black spots on camera

Hello
Yesterday, Ive updated my Note 2 via Kies, It was just a kernel update. It failed first time then kies gave a warning about kies didnt recognized your phone please remove cable battery and start again continou. I did so and updated it from start it did this time.
Today I figured out I have black spot on my main camera.
When I swap to video mode spot moves to right due to resoultion change.
I still have warranty.
But if this is a minor software problem I dont want to wait like 2 weeks.
Thank you.
Do the spots turn up in pictures or video or are they on your screen only? Can you upload an example?
they are just on photos or records, screen is fine. front camera works good.
View attachment 1672874
stonejoint said:
they are just on photos or records, screen is fine. front camera works good.
View attachment 1672874
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That's dust my friend. See if you can either clean the lens or if its on the inside of the lens, use a blower. This problem is VERY common in SLR cameras too.
Good luck !
EP2008 said:
That's dust my friend. See if you can either clean the lens or if its on the inside of the lens, use a blower. This problem is VERY common in SLR cameras too.
Good luck !
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Click to collapse
I did try from outside, and used vacuum cleaner but its not even moving any way thanks for help Ill return it. Yea It should be on the sensor cant reach there without disassamble.
stonejoint said:
I did try from outside, and used vacuum cleaner but its not even moving any way thanks for help Ill return it. Yea It should be on the sensor cant reach there without disassamble.
Click to expand...
Click to collapse
Keep searching around for a way to clean it unless returning your phone is easier.
Good luck and sorry to hear about your problem
Black spot in Galaxy Note 2 main camera
Hello All,
I have Samsung Galaxy Note 2 handset. Today I also figured out I have black spot on my main camera. My handset is in warranty. But can you please suggest me what to do ?
The phone is new. I purchased on Feb 14, 2013. I already cleaned lens dust. But still i m facing this problem.
Please help me on this issue.
Thanks.

Where/When can I get a replacement camera module?

I ordered my Nexus 5X from bhphotovideo, shipping to Mexico. Sadly, I got a defective camera and bhphotovideo doesn't want to comply with customs here in Mexico so if I exchange my item I'll have to pay import taxes again (about 147 usd(even with this the phone was cheaper than buying it here in Mexico)).
I think the best option for me would be to replace the camera (it looks really easy) but I haven't been able to find a replacement camera module at a decent price.
Do you guys know a page where I could buy this? Or does someone knows when they might become available?
contact Google for a replacement/repair. they are usually better at customer service than LG. Ultimately call LG for a repair quote. It shouldn't be much.
what's wrong with it?
juryben said:
what's wrong with it?
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There is a black spot in the camera
dpj52190 said:
contact Google for a replacement/repair. they are usually better at customer service than LG. Ultimately call LG for a repair quote. It shouldn't be much.
Click to expand...
Click to collapse
I think I'll try LG since they have offices here in Mexico, let's hope they help even though it was bought in the us
mate that looks more like dust between the lens and the back cover... i've seen this happen in a dslr where dust goes between the lens and the image sensor
if LG fails to repair your device (i say they will fix it) then you can always open it to clear the dust out.
renatofontes said:
There is a black spot in the camera
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Click to collapse
dpj52190 said:
mate that looks more like dust between the lens and the back cover... i've seen this happen in a dslr where dust goes between the lens and the image sensor
if LG fails to repair your device (i say they will fix it) then you can always open it to clear the dust out.
Click to expand...
Click to collapse
I think that the spot might be in the sensor itself but it is worth a try
Will removing the back cover void the warranty?
Well I tried opening an though I couldn't remove the black spot it moved to another place... so I'm guessing it some dust really really stuck to the inner lens?
Any ideas of what I can use to clean it?
renatofontes said:
Well I tried opening an though I couldn't remove the black spot it moved to another place... so I'm guessing it some dust really really stuck to the inner lens?
Any ideas of what I can use to clean it?
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Click to collapse
they sell cans that contain compressed air.. specially used for electronics.. you could try that if there's any opening around the lens.. but i doubt there will be any opening. to prevent dust going in, in the first place.
http://gokimco.com/blog/using-compressed-air-dusters-to-clean-electronic-circuit-boards
here's what it looks like
the first thing i'd do is try to figure out where the dust is sitting. most likely its just between the lens and the back cover lens which would make it really easy to fix
Today while sleeping I dropped my pillow on the charger of the nexus... and it fell to the floor
When I used the camera again the spot was gone and the camera is now working correctly D:
I got lucky I guess <3

Camera focus problem

My op3 camera suddenly failed to focus. It was running good for 3 months before. It has no drop or any physical damage. The phone is in very good condition. I tried to reset the ROM, use other camera apps, but the same.
Now file a RMA ticket, but no one pick it up.
How many of you encountered the same camera issue, when it was and how to u fix the problem
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
Same problem for me, I just submitted a ticket on Oneplus support :/
I'm having the same problem, really annoying. But however sometimes it works, not perfect though (flickering and kind of refocussing all the time).
I've found a YouTube-Video showing how to fix this issue:
https://www.youtube.com/watch?v=kCBMKWImCzA
Check his channel to find before & after fix videos.
I'm going to try it tomorrow when my needed tools arrive. Gonna post my results here.
FuNcY said:
I'm having the same problem, really annoying. But however sometimes it works, not perfect though (flickering and kind of refocussing all the time).
I've found a YouTube-Video showing how to fix this issue:
https://www.youtube.com/watch?v=kCBMKWImCzA
Check his channel to find before & after fix videos.
I'm going to try it tomorrow when my needed tools arrive. Gonna post my results here.
Click to expand...
Click to collapse
So it's me back again, have just tested this method seen in the video.
And against my expectations it actually worked!
It's pretty simple and can save you a few op3-less weeks due to sending it back.
But you should / must have those tools like that screwdriver.
+1
The camera focus on my 1+3 was steadily getting worse. So bad that I could not take any images at all without them being blurred.
RMA for a repair from 1+ website, Tuesday, picked up Wednesday, with them on Thursday. Going through the checks ATM. Nice fast turn around. Hoping it gets repaired next week and I get it back Friday. Doubt it though,as some of the time scales I have been reading online state 3-4 weeks.
ptoner said:
The camera focus on my 1+3 was steadily getting worse. So bad that I could not take any images at all without them being blurred.
RMA for a repair from 1+ website, Tuesday, picked up Wednesday, with them on Thursday. Going through the checks ATM. Nice fast turn around. Hoping it gets repaired next week and I get it back Friday. Doubt it though,as some of the time scales I have been reading online state 3-4 weeks.
Click to expand...
Click to collapse
Same here, How much you paid for RMA.
FuNcY said:
So it's me back again, have just tested this method seen in the video.
And against my expectations it actually worked!
It's pretty simple and can save you a few op3-less weeks due to sending it back.
But you should / must have those tools like that screwdriver.
Click to expand...
Click to collapse
Can you check if OIS is functional after that "operation"?
Aroun_ said:
Same here, How much you paid for RMA.
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Click to collapse
In warranty is free, use the ticket facility on the oneplus website. There is a RMA request section.
Sent from my ONEPLUS A3003 using Tapatalk
---------- Post added at 07:20 PM ---------- Previous post was at 07:18 PM ----------
Jongla said:
Can you check if OIS is functional after that "operation"?
Click to expand...
Click to collapse
But why not send it back. You have just voided the warranty and can no longer send back to base under warranty for a repair. So saving a week or two is actually a bad thing to do if you get another issue.
Sent from my ONEPLUS A3003 using Tapatalk
FuNcY said:
I'm having the same problem, really annoying. But however sometimes it works, not perfect though (flickering and kind of refocussing all the time).
I've found a YouTube-Video showing how to fix this issue:
https://www.youtube.com/watch?v=kCBMKWImCzA
Check his channel to find before & after fix videos.
I'm going to try it tomorrow when my needed tools arrive. Gonna post my results here.
Click to expand...
Click to collapse
Did you face somewhat like this issue
https://drive.google.com/file/d/0BzpfzjJCZOYsRlRKclJDRnZhWWM/view?usp=drivesdk
How did you go about fixing it?
Did you try the youtube fix
Did it work?
Well, I fixed mine
bhavstech said:
Did you face somewhat like this issue
https://drive.google.com/file/d/0BzpfzjJCZOYsRlRKclJDRnZhWWM/view?usp=drivesdk
How did you go about fixing it?
Did you try the youtube fix
Did it work?
Click to expand...
Click to collapse
Sup,
Thanks for the video - I'm having absolutely the same issue (screen tearing, glitching (like in your video)), but for the most annoying part - time to time unable to focus. It feels like you need to hit a phone with a finger so "stuck" camera could start focusing on something.
So from my understanding - OnePlus 3 smartphone has a camera module with hardware stabilization (not software)? If so, it got broken and is not working (as you mentioned - steadily getting worser and worser). I believe there 2 possible fixes:
1. Get a camera module replacement from ebay or any other online shop and fix it yourself:
Proper solution to fix a broken part.
Smartphone will work as it used to be
It costs money and forces you to wait for camera module to arrive.
2. Apply a fix demonstrated in this video: https://www.youtube.com/watch?v=kCBMKWImCzA
Looks like hardware stabilization wouldn't work anymore (really).
It faster, dirtier and cheaper solution rather than changing camera module.
It's free
So what happens under the hood all I see is that you apply a piece of iron metal (do not be confused, not a piece of paper) near the camera module (the type of metal which is being pulled by magnet). Camera inside the camera module will be pullet by metal (magnetic power) and it will be steady + somehow focus starts to work.
Also, for your reference, I just took a picture after applying this fix to my smartphone - can you see where I got that piece of metal from? Yeah - from the freaking pen spring by cutting part of it using pliers!
erikasnoske said:
Sup,
Thanks for the video - I'm having absolutely the same issue (screen tearing, glitching (like in your video)), but for the most annoying part - time to time unable to focus. It feels like you need to hit a phone with a finger so "stuck" camera could start focusing on something.
So from my understanding - OnePlus 3 smartphone has a camera module with hardware stabilization (not software)? If so, it got broken and is not working (as you mentioned - steadily getting worser and worser). I believe there 2 possible fixes:
1. Get a camera module replacement from ebay or any other online shop and fix it yourself:
Proper solution to fix a broken part.
Smartphone will work as it used to be
It costs money and forces you to wait for camera module to arrive.
2. Apply a fix demonstrated in this video: https://www.youtube.com/watch?v=kCBMKWImCzA
Looks like hardware stabilization wouldn't work anymore (really).
It faster, dirtier and cheaper solution rather than changing camera module.
It's free
So what happens under the hood all I see is that you apply a piece of iron metal (do not be confused, not a piece of paper) near the camera module (the type of metal which is being pulled by magnet). Camera inside the camera module will be pullet by metal (magnetic power) and it will be steady + somehow focus starts to work.
Also, for your reference, I just took a picture after applying this fix to my smartphone - can you see where I got that piece of metal from? Yeah - from the freaking pen spring by cutting part of it using pliers!
Click to expand...
Click to collapse
i got it fixed from service center they replaced the camera module in half an hr
bhavstech said:
i got it fixed from service center they replaced the camera module in half an hr
Click to expand...
Click to collapse
I've ordered camera module from ebay and replaced by myself. I confirm it's hardware related. And that camera module doesn't cost much by the way! Optical stabilisation is back!
Tried placing two staples in that gap and taped them in. Camera focuses correctly now, but it has a shake causing blur. Buying a new camera and toolkit off amazon for $13, will report back when installed.
My camera is now taking blurry photos. Will have to order a new camera module once back from holiday. Not happy that most of my photos on holiday are blurred.
Sent from my ONEPLUS A3003 using Tapatalk
erikasnoske said:
I've ordered camera module from ebay and replaced by myself. I confirm it's hardware related. And that camera module doesn't cost much by the way! Optical stabilisation is back!
Click to expand...
Click to collapse
Could you give link to the ebay which module worked for you? and what procedure did you use it to replace?
Now replaced my rear camera and seems to have fixed the blurred photos. Will have to test it for a few days. Straight forward to replace the camera.
Sent from my ONEPLUS A3003 using Tapatalk
spetrie said:
Now replaced my rear camera and seems to have fixed the blurred photos. Will have to test it for a few days. Straight forward to replace the camera.
Click to expand...
Click to collapse
Can you share a link to the camera replacement that you bought?
willbur73 said:
Can you share a link to the camera replacement that you bought?
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Click to collapse
Ifixit website. Has the video instructions and links to rear camera and the tools you need. All in around £14 with tools and postage. I opted for 10 - 20 day postage option and received it after 6 days. About 30 minutes to replace rear camera.
Sent from my ONEPLUS A3003 using Tapatalk
OnePlus rear camera fix
spetrie said:
Ifixit website. Has the video instructions and links to rear camera and the tools you need. All in around £14 with tools and postage. I opted for 10 - 20 day postage option and received it after 6 days. About 30 minutes to replace rear camera.
Sent from my ONEPLUS A3003 using Tapatalk
Click to expand...
Click to collapse
I replaced the camera after waiting 20 days to receive it from China. All went well with removal and installation, but alas still no focus when I booted the phone up. I read on this thread a comment from Erika snorkeling from June 18th (I believe) about taking the coil off the spring from a pen. I installed it, taped in place........and VOILA!!! It worked like a charm. Close up focus and pictures taken outdoors were perfect - even when blown up the detail was back. Just thought I'd comment on such a fantastic, but simple, fix. Kudos.:good:

WEIRD SPOT under the screen, please help.

Hi All,
This spot appeared out of nowhere the other day.
Is it water? Is the glue under the screen coming off?
There is no crack or anything.
What do you guys think it is?
If it's something that won't expand, I don't mind it.
Looks like black color on glass is scratched
nNeFeroN said:
Looks like black color on glass is scratched
Click to expand...
Click to collapse
And it looks like it's getting bigger every day.
Any solution?
Lebo-Wog said:
And it looks like it's getting bigger every day.
Any solution?
Click to expand...
Click to collapse
I would contacted with service center to get best idea solution from them .
nNeFeroN said:
I would contacted with service center to get best idea solution from them .
Click to expand...
Click to collapse
Done, let's see where this lead.
Of course....
How encouraging to upgrade to another oneplus phone.
Lebo-Wog said:
Of course....
How encouraging to upgrade to another oneplus phone.
Click to expand...
Click to collapse
Oh it's sad... I just got 1 idea, to try coloring this place with something like nail polish
Lebo-Wog said:
Done, let's see where this lead.
Click to expand...
Click to collapse
Same happened to me on my OnePlus One, I figured it was from a really tight case that I had on it, taking it on and off, starting from the same corner. Mine was glass separating from digitizer..... It never effected the touch/screen function, but was terribly annoying.
I eventually replaced the screen and digitizer all in one piece. ( After a drop and screen smash)
Wonder if the 5t is built on same "layers" as the one.
Bummer.
Supertacomonkeyexplosion said:
Same happened to me on my OnePlus One, I figured it was from a really tight case that I had on it, taking it on and off, starting from the same corner. Mine was glass separating from digitizer..... It never effected the touch/screen function, but was terribly annoying.
I eventually replaced the screen and digitizer all in one piece. ( After a drop and screen smash)
Wonder if the 5t is built on same "layers" as the one.
Bummer.
Click to expand...
Click to collapse
I put the phone on ebay and the bidding will end today.
IT's around 180$ for a screen replacement.
Not worth it.

Dirt on back camera lens (under glass) s20 5G

I searched through 15 pages of topics, didn't find anything on this....But seems to be an issue when you Google it?
My s20 has been getting fuzzier and fuzzier with pics... I even get the dirty lens warning from time to time....Then today, I notices dark "blobs" on my pics of the snow.... Upon further examination, my lenses are really dirty under the back glass?!
I tried blowing air in the mic hole, but nothing changed.
Is there an easy fix for this? I'm taking it to UbreakIfix tomorrow to see what they can do, but figured I'd check here for an easier, non-evasive (cheaper) solution?
tele_jas said:
I searched through 15 pages of topics, didn't find anything on this....But seems to be an issue when you Google it?
My s20 has been getting fuzzier and fuzzier with pics... I even get the dirty lens warning from time to time....Then today, I notices dark "blobs" on my pics of the snow.... Upon further examination, my lenses are really dirty under the back glass?!
I tried blowing air in the mic hole, but nothing changed.
Is there an easy fix for this? I'm taking it to UbreakIfix tomorrow to see what they can do, but figured I'd check here for an easier, non-evasive (cheaper) solution?
Click to expand...
Click to collapse
I had dust on my lens (ultra) and took it back. They replaced the back because there was no way to clean it. Pictures are still crap, but thats just the phone !
twismo1 said:
I had dust on my lens (ultra) and took it back. They replaced the back because there was no way to clean it. Pictures are still crap, but thats just the phone !
Click to expand...
Click to collapse
I know its been over a year but did find a fix for this I have the same issue on my s20 ultra on the telephoto camera
I took it to UbreakIfix, they ran the SN and it had 3 months left on the warranty, so that covered the fix.
The fix was to actually replace the entire back of the phone (which has the camera window in it).
I still have my S20, keep it as a back up to my new phone.... I pull it out to test apps I'm not sure I want to put on my new phone. It still holds it's own almost 3 years later!
tele_jas said:
I took it to UbreakIfix, they ran the SN and it had 3 months left on the warranty, so that covered the fix.
The fix was to actually replace the entire back of the phone (which has the camera window in it).
I still have my S20, keep it as a back up to my new phone.... I pull it out to test apps I'm not sure I want to put on my new phone. It still holds it's own almost 3 years later!
Click to expand...
Click to collapse
Thank you for replying what I understand from this is only to clean the lens and change the camera glass not the full camera !
mohammadhaseb45 said:
Thank you for replying what I understand from this is only to clean the lens and change the camera glass not the full camera !
Click to expand...
Click to collapse
Yes, this was just the glass that covers the camera array.....Which is part of the entire back part of the phone.

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